Awesome customer service eunice helped me with my problem that I had. definitely recommend this store over all the other ones here in Laredo
Great customer service love it Eunice helped me she was great 👍 Thumbs Up!!
Great place to purchase your vaping needs good prices awesome rewards program
The service provided is exceptionally professional and the level of service is truly outstanding.
Eunice has great customer service … this was my first time here and she was very patient with me and my indecisive a$$$… when I’m in the area I will be back !!!!
Vape city is by far has the most variety I’ve seen in a vape shop. Service is great, prices are fair, and the layout is sick. Definitely my new go to vape shop.
The manager Dallas was super sweet and let me know about the difference in the carts! Super nice and patient. This location is always my go to!
Employees are nice people but the grave yard employee very rude and is disrespectful
Very good customer service helpful staff and good quality mods many to choose from. I really recommend the Saunders store much great variety to choose from.
Decent selection, good service BUT the prices here are INSANE. No exaggeration here either you will easily pay 30% more for the same products as other shops. The same vape my local store in Arkansas had for 89.99 this place has for 119.99. same exact vape juice my store has for 24.99 is 35$ here. The rewards program they have here is pretty decent though so if you spend 200$ you get 25$ off next visit or 100$ store credit after 500$ so that may even things out in the long run.
Roy and German were super nice and let me know the difference between every strain on the carts and their customer service was great! Thanks guys 👍
The manager was really polite and gave me some good suggestions. Got a really good deal on 2 good brands of nic vapes. 💯
Mike and Julio were there very good customer service 10 out of10 would recommend again !
24/7 is convenient, just wish they had a longer return policy, bought two disposables both blueberry. Tried the second one a day later it tasted like chocolate or burnt something? With work and all didnt have a chance to return the product withing the 12 hour return period
Shout out to Kassy!! The best customer service Ever! I love her attitude and way of talking it makes me want to buy more things just hear her talk :)
Given it five stars because the young man that help us with some questions was terrific, he not only answer our questions on cbd oils(which they didnt have) but pointed us to another location where they might have some.
Alli was super helpful, she helped me pick out a scale. Amazing attitude. As soon as I came in she had a contagious positive energy. I will be coming back and asking for her specifically.
Miguel greeted me with open arms and a sweet smile. He was a wealth of knowledge. He directed me in purchasing the best products that satisfy my guilty pleasure.Thank you Miguel and Vape City for your help!🙂
Great prices, Bayron was very informative and helpful with products I didnt even know existed! Great sales person and charisma!
TERRIBLE service!!! would not let us redeem our store credit from a previous return because it was “expired” but the manager who awarded the credit failed to inform us of any expiration!! when asked to speak to a manager they refused and said they were unable to call them!! don’t go here!!
$37.99 for one bottle of juice head freeze is outrageous! How do they stay in business with prices like these? I cannot recommend this place unless you want to pay double than everywhere else.
This place is always locked when I go. I knock on the door, try every door on the building, all locked, and no one answers the phone nor the door. Just save yourself some time and go to the Guadalupe one, its just down the street from this one, and its always open.
Bryan is the absolute greatest employee, my guy helped me find the perfect bong piece, customer service was 10/10. Loved the experience
Dont VAPE, its STUPID
I went in with a problem today and the employee a lady treated me great she was very understanding and concerned with my problem and quickly resolved what was wrong with more wonderful service given I dont mind going there more often.
Ana was very helpful as soon as i went in, customer service was great. I will definitely be coming here often.
Great place with very great prices on pieces, vapes and vape juices! Definitely a go-to at any hour of the day since it’s 24/7. They offer great products for your buck, super friendly staff and helpful!
Alli was very helpful in helping me find a mod for my brother. Her customer service was excellent. I will be returning very soon. Thank you alli!
Just found this shop around the corneof my house. They have a great water pipe selection and Juan is very knowledgeable of his store. I really enjoyed my time here!
Juan was really helpful in every type of way, great employee and great store, will definitely come back again any time soon.
Its a great shop they have great customer service, make sure you look for ana if you stop by.
Nearly killed myself after my battery died hours after purchasing and then the young man behind the counter saved me with a quick return🙏 thank you for your service
Great place to get all your smoking needs and essentials. They pretty much got everything. Shout out to Allison very friendly and very informative 💯
I had an amazing experience, Allison was very helpful and I enjoyed her customer service. I will be returning and asking for her specifically.
Employees were respectful and were with me right away helped me in finding what I was looking for compared to other smoke shops the treatment is very personal I love the products and also the color of the store is very nice is highlights the products and the products themselves are of quality
MrJuan provided excellent customer service and provided me with a whole lot of info , great running store overall ! 5 stars
Juan was amazing, he gives great costumer service. He helped me out a lot with finding the perfect vape for me!
My experience here is always incredible and Juan does an awesome job! And great customer service :)
Abraham was very good and helpful. Best service in the city I am coming back for my vaping essentials !
Store is very nice and clean. Ana had a good vibe ,she really helped me a lot with the perfect hookah.
Ana was very helpful with finding the perfect bong for me. They have so many stuff definitely will be coming back here!
Best vape shop I’ve been to, great customer service most definitely would suggest going if you love vaping! If entering the store I suggest you ask for Enrique best customer service I’ve ever gotten without a doubt !
Great service from Eunice
The best smoke shop in town great service and selection. Amazing friendly staff ! Very knowledgeable about their products and great prices !
Very helpful employees very attentive and nice. Great amount of variety had everything i need for my smoking necessities.
I really appreciate Emily here at vape city with her big help ! She’s the best !!! Great service , help you with whatever you need !!
Love the place, great prices and Helped me out with a coil issue with my old vape and I ended up getting a new one!
Excellent customer service from Enrique,very knowledgeable and helpful with choosing my new MOD.
Very tidy store, customer service was above and beyond! Thanks to jerry for helping me pick the correct coil for my mod.
Great customer service, love all products. Fast and easy. All reps are informational on all products.
The best vape store in town. You couldn’t go wrong with this location. The staff is very helpful and friendly
Great service, thanks to Emily she helped me with my first device ☺️
Great store, Ana helped me and she was awesome! Helped me pick out a water pipe.
Good customer service emily helped me find the right mod for me and thought me how to ise it properly.
The Vape Emily is a good customer service she a nice person shout to Emily that her name go to Vape City just the perfect place to go to.
First time entering and the employee was very patient with me and explained everything allowing me to feel comfortable with my purchase
Good customer service Emily helped me find a good device and provided good service
I always have a great experience at vape city!
Great atmosphere and customer service. Juan was very informative.
Definitely my goto vape shop in laredo.. They have a huge selection and are very friendly and helpful ! I’ll definitely be back !
Great place to go buy you’re needs, shoutout Juan for being helpful
Juan helped me out in choosing the rite device very polite and helpful.
Awesome customer serviceVery recommended friendly staff
Good place with a wide variety for all tastes. Juan provided an excelent guidance with my purchse
Awesome staff and great affordable prices
Shout to Juan for giving me good service on my new vape thanks bro I appreciate it 🙏
Shoutout to kassy for all her help! such a nice soul:) she never dissapoints !
A great place with the right type of juice and helpful with other products, Thanks Juan
Very good customer service and a large variety of vapes to choose from...very much recommended
Nice shop with good product. Juan hooks it up 👍
I like how they a variety of bongs! And excellent service as well from Juan.
Gran lugar..Graet custmr servs....Juan is the guy you wana talk to
Ana was very helpful very amazing customer service!!!
Also stocked. Always new. Always the best Vibes. And best vape tenders.
Top service juan was very helpful i recommend 100
Dallas was super helpful & super knowledgeable about the products!
Great customer service very helpful and informative
Always awesome vibes and awesome customer service!
The customer service in phenomenal and they know what they are talking about.
Excellent service, friendly staff
Badass service the homie Enrique is the goat!🙏🏽
Love this shop, they got everything!
Great place a bit on the expensive side but hey its open 24/7
Great customer service by Ana!
Great customer service from Juan.
Abraham was so helpful. Thank you.
Very happy with what I bought
Excellent help really nice prices
Good customer service from enrique.
Great costumer service from Enrique
Shout out to Juan thanks for the service
Great staff great help
Amazing place, amazing staff
Good quality of E-juices
Not the best inventory in this location 🧐
Good customer service
Very good service.
Great service
Very friendly and accommodating.
Good and fast service
Great customer service!!!!!
Excellent service!
Juan good guy
That you Nicole
Talk to Enrique
Excellent service! A very handsome man who I think is called Rafael answered me. NEVER IN MY LIFE would I have thought about someone who took care of me for four days.
Very happy with my purchase, Rafael assisted me, excellent service👏🏻👏🏻
I went and bought a bong and several products that I needed for the piece and Abraham was good at helping me decide which products would be best for my piece.
Good customer service, Juan was very friendly
Juan helped me and had excellent service, very good devices and liquids, 100% recommended.
Excellent treatment from the boy 👍Very good
Excellent service, attended by Juan
Well cared for by Juan
Lots of variety
ENRIQUE ATTENDED US WITH EXCELLENT SERVICE ❤
Juan excellent service
Good place