I went with my husband for a couple’s massage and it was the best experience we’ve ever had. Both of us left there very relaxed. I highly recommend them.
I booked a 60 minute couples massage for my husband and I and normally when you book the receptionist if you prefer male or female therapist. Well when we got there the young lady tells us they only have a man and a woman. I said to her, why didnt you mention that when I booked? She said we never disclose that information I said but if I booked a COUPLES massage, why not mention that? She proceeded to say most people will tell you what they prefer I told her listen, weve gotten several massages and every time we booked we were asked what did we prefer anyway we got the massage but my husband took the male but only let him massage his back and shoulders. The female was HORRIBLE! They both walked in the room speaking Spanish and I said no, English we dont understand Spanish. She had no clue what she was doing! Worst massage EVER! My husband was ok with his back massage. I would not be going back and I DONT recommend anyone go!
The disappointment is big. In good faith my husband gave them full payment plus tip up- front since before Christmas for treatments. I’ve yet to be given an appointment to receive treatment. The person who does the treatment has so many excuses for being out, I got the whole run around as to why they couldn’t find their own employee. Too complicated for trying to b well.
I just had the most amazing experience with a couples massage here with Yanetzi and Mario. They are very professional and make you feel extremely comfortable. You can tell they are very skilled and I would highly recommend this to anyone!! I did the 60 minute massage with hot stones (which are amazing and a must try) but I will definitely be back for the 90 minute one next time. This place is amazing !!
Excellent customer service and massage therapists. My fiance and I got a couple massage, it was really good. You can tell the difference before and after. One of the massage therapists assigned to us couldnt come, and they quickly found a replacement, so we didnt have to reschedule. I highly recommend this spa 👌
I did the couples massage. I didn’t want it to end. 10/10 I definitely recommend it!
Excellent service and treatment variations! Staff is super personable and attentive. Spa very clean and pleasing. I have gone several times already for massages, RF therapy, facial and paraffin services. My skin is a bit sensitive and they worked with me to try to find the right treatments. I was in shock with how awesome the RF therapy left my core, back and legs. Hands down one of the best body massages and I have gotten plenty from other specialists in other places. I will continue to support this lovely establishment for their services, attention to detail, professionalism and staff.
They stayed open late to get my hubby and I in for a couples massage on his bday before we left Miami at last minute. We had two amazing therapists with different techniques that were happy to trade back and forth so we could both experience their amazingness! Facility was extremely clean & relaxing. Everyone was very kind & they were very professional and aware of what questions to ask to make sure we benefited from our massages as much as possible! We will be back!
I just spoke with a lady on the phone made me not want to book here. When I spoke with her, I asked her about fulfilling the full time booked for my massage, as the reviews I seen here do not indicate that that is so. She became defensive & said there are no such reviews. I told her it was, thats why I asked, but I asked her to just let me know if my 60 minutes will be met. She ignored that & focused on the reviews that she said I was not telling the truth about. She said she is on Google now & doesnt see the reviews. I told her to click Lowest. I have no reason to lie, just answer the question. She said well if it was two years ago then we have different owners from then. She continued to try to go back & forth with me about reviews instead of my reservation inquiry. I told her Nevermind on booking. Extremely unprofessional. First she said I lied about the reviews, then said the reviews are old from previous owners. Do not expect professionalism here
Gifted a massage and body scrub by my daughter and truly enjoyed my visit at Bwell Spa. I had an amazing massage by Yanetsy, she has magic hands. I was treated with so much care from the moment I walked into the Spa. Maroly, at Reception was so so sweet when I arrived and made me feel so welcomed. Definitely will visit again. Thank you ladies for a very special visit. See you again soon 😊
Very nice experience my husband and I got a groupon for 60 min deep tissue couples massage. Overall the massages were amazing we both agreed our experience was lovely they were able to accommodate me being pregnant and actually had a prenatal masseuse which I was so surprised by. They had nice relaxation add ons like aromatherapy and cbd oils which my husband enjoyed. Only reason I didnt give the 5 stars is because we arrived 8 to 10 mins late (Which I communicated to them before my arrival incase I would have to reschedule) and were unaware we had to fill out some questionnaire which cut even more into our 60 mins by the time we got a room and the ladies came in we had lost 25 plus mins to the massage time. They are usually booked back to back appointments so I will assume that is why I wasn’t compensated for the time lost in the setting up. I recommend arriving earlier then your appointment so you get your full 60 mins. They should tell you that since it was my first time I didnt know. The massage felt a bit rushed since they had to catch up for the next appointment and I was relaxed at the end but I wasnt able to fully enjoy my experience we got there at 4:10 got in the room by 4:25 waited for the ladies to enter the room and they finished right at 4:59 so it was lovely but we left feeling like we wanted more time.
We purchased a groupon for a couples 90 min massage and it was such a great experience. The place is clean, the front receptionist Adis was so welcoming, professional and nice. She really made an impression offering us hot tea and chocolate. The appointment before us started late so we could not start on time. She was very sorry and even offered us an additional free upgrade of hot stones which we both enjoyed more then we thought. Our time was not cut at all because of the tardiness from the previous appointment. Mario did an excellent job he really worked on the areas I requested. He definitely knew what he was doing and I felt relieve from the knots I had. The only thing was the sheets were a bit thin and I felt cold towards the end but I get cold easily. My husband didnt feel cold at all so it could just be me. Overall it was great and we will definitely be back.
Honestly I don’t write many reviews. But this is the best massage I have ever had!!! My massage therapist Abel, truly knew what he was doing and really took the time to focus on my problem areas. Leaving here feeling better than I have felt in months!! Very professional/friendly staff & amazing service! Definitely going back. Thank you 😊
Husband and I just left. The receptionist was so kind. She was informative, punctual, and had a great spirit. She is a keeper. For a couple that get massages on the regular, it was by far the best massage I’ve had in my life!! I typically go with a woman, but opted and went with the gentleman therapist. So glad I did! Hubs went with the young woman and said his massage was equally the same and liked the firmness and depth of the massage. If you like great hospitality and a deep massage, this is the spot.
I needed this massage, i did a couples package for my husband and I, very relaxing I fell asleep. My muscles are very tense because of the work I do.. but after this massage, I felt like I could do three more hours.90minutes was not enough..The atmosphere was sooo soothing.Really clean, they really took good care of us.I HIGHLY recommend this place..
First time doing a 90-min couples message and let me tell you! It was phenomenal ! The staff is very attentive and knew what they are doing. The music was relaxing. We actually fell asleep! Lol. They stretch you well and apply warm oils to help you relax. We will definitely be returning :)
Went here at the recommendation of my friend, and no lie this the best massage I ever got in my life. I booked with Abel for a deep tissue massage and usually whenever I get them at other places, I always feel like it didn’t quite hit everything. But here I legitimately got every knot out. On top of that, the staff is so friendly and accommodating and so personable as well. Definitely can’t wait to get another when I come to Miami!
Excellent experience! Beautiful place, kind staff and amazing massage! Mario, I felt like 1000 pounds were taken off my back. Thank you, thank you!
First time doing a 90-min couples message and wow It was great! The staff is very professional and know what they are doing. The music was relaxing, they were very accommodating throughout the process checking in if I was doing fine, If anything hurt. Totally happy with the service!
The B Well staff is experienced and provided me with great service. The atmosphere in the clinic is super relaxing. Really cool space. My laser hair removal treatment was excellent and I plan on going back to get my lashes done. Highly recommend.
I did the couples massage for 90 minutes and it was incredible. So relaxed after our massage session. I also did a facial with microneedling. Pilar was so knowledgeable and gave a great facial. She really listened to what your concerns were and addressed them. It was the first time I did microneedling and I loved it. Their service was great and professional. Cant wait for my next appointment!
The spa location is small but I love to support small businesses. I paid for a 90 minute couples massage and ONLY received a 60 minute massage. The couple prior to us finished their massage at 2:05 by the time the room was sanitized and ready for us it was 2:20 once I laid down the last time I saw the time it was 2:25pm shortly after the therapist came in and attended us. My massage felt extremely rushed which at the end I understood why but they should have charged for a one hour massage instead of the 90 minutes. When one goes to a massage it’s time for them to relax and not feel rushed at any given point.One suggestion for the spa. Allow at least a 15 minute gap between the massages so the therapist can sanitize the room and use the restroom without consuming the next customers time.
I love my experience every time I visit! The Spa is CLEAN and SMELLS RELAXING! The receptionist is very welcoming, thorough and friendly. Genesis is an amazing massage therapist! Genesis has very good techniques and really helpful with easing all my achy muscles! Can’t recommend Bwell Spa enough, they’re awesome! 5 stars🤩
I took my SO for a massage for his birthday as the goal for my gift was relaxation and we experienced just that! Thank you to the team that made it all possible. He and I really enjoyed our time and left with smiles on our faces. We will be back!
I usually do not write reviews but I had a really great experience with this place and felt they deserve to be recognized. Their prices are very reasonable and the deep tissue massage I had with them was by far the best one Ive ever had. The place is very clean which is important to note and staff is very friendly. Would highly recommend.
Highly recommend this place for a good experience. I absolutely loved the people there, everyone was so social and fun to talk with. Shout out to Gianna, great receptionist. My Massage therapist was also really good. I highly recommend her. Over all such a great experience and I cant wait to go back.
Very professional and courteous staff. Clean and sanitized rooms. My wife and I always get our couples massage. Their massage therapists are amazing and make us feel so relaxed. Highly recommend.
I’ve had a few massages at the facility and even before a triathlon, I loved it. I truly recommend them. Not only is their staff professional and helpful but they facility is so clean which is a plus! They offer man services, just a phone call away! Will definitely be back.
My husband and I just left the spa after purchasing two 90 minute massages. Our massage was suppose to start at 2pm, however we started at 2:10 and it “ended” at 3:25pm (15min early). During the entire time, loud music was playing next door nonstop. Imagine trying to relax but having loud music start and stop from next door’s dance studio? Not very relaxing at all. Also, their own music was not working, so all we heard during the massage was next door’s music and the therapists moving around. I had to suggest to play my own music from my phone to try to salvage the situation. I expressed my disappointment to the receptionist and all she said was “I understand”. Nothing else was offered, which I honestly felt like it should have been considering we were pretty disappointed with the overall experience.
This was indeed one of the best massages my fiancé and I have gotten in a while. The fact that they run a hot towel through your back, it leaves a very relaxing sensation throughout the massage. They also massage your feet, and that’s where most of our stress lies in our body, especially when you work on your feet for so many hours. Then they turn off the lights and cover your eyes while they massage you. It leaves you very relaxed almost to the point you fall asleep haha. No kidding.I would definitely recommend this to anybody who is looking for a very relaxing time with a beloved one or to treat themselves for a time away from stress.
My daughter and I had an amazing couples massage with Yanetzi and Mario. Definitely will go back! 👍🏽
B Well Spa is a hidden gem. This med spa has it all from massages to laser treatments to injectables. I have visited on various occasions for different treatments and their staff is always friendly and professional. They always make you feel important and well cared for which is exactly what you need when you want to be pampered. Their massage therapist has magic hands and their facialist is great. Ive also had botox and juvaderm done with great results. If you are looking for a spa where you can find it all at a competitive price and with professional staff do yourself a favor and check them out.
It was a great experience overall! I would recommend and i would come back! The only issue i had was that i didn’t receive the full time of the massage it was 15 mins short of the time paid. I didn’t make a big deal about it but i would question it if i returned.
AMAZING! loved it! I got the 60 minutes couple massage and I’m definitely coming back! They even have us some champagne. Super friendly staff and would definitely recommend!
Amber was amazing! I had such a great, relaxing experience. I will definitely be coming back. What a hidden gem!
The service was absolutely great! They were very attentive and always checking in to make sure pressure was perfect and that any tight areas were okay. They went above and beyond to make us feel relaxed and rejuvenated! Thank you so much!! 🤍🤍
I was recommended this place and omg I do not regret it at all! I’ve been struggling with acne lately and so I saw their specialist Pilar. Besides being super professional she was very informed which of course made me feel really comfortable being in her hands. She used their house products “Bwell” and I instantly felt and saw results. Moral of it all, definitely do not regret it and I recommend this to anyone also struggling with acne.
Amazing couples massage highly recommended.
If you are looking to release tension this is the perfect place in Miami.Best massage I ever had!! .Ivone hands are something out of the this world. Frendly staff, very clean and organized spa.booking my next appointment very soon.
Had a great experience! Yary is an amazing professional. Definitely recommend for anyone into their beauty and relaxation. Will 100% be going back to enjoy all their services!
I had a great experience overall. My first massage experience went amazing! Will definitely be going here again!
I had a wonderful massage at B Well. Im excited to try out there other services, as they have all sorts. The staff are all sweethearts, and are quite knowledgeable in their craft. I will be back soon!
Anika is the best. I always feel great after. Would highly recommend her
The massage is GREAT. I got the deal on Groupon and I upgraded to massaging with hot stone. The bed is super warm. Overall I am very happy.
Everyone is so kind and very professional. They take their time making sure you are getting the best service. It’s such a gem of a place. Can’t wait to go back!
I scheduled a massage and when I called to confirm they didn’t have it booked. I was on the way to the massage and it’s an hour away from mee. VERY unprofessional. Would not recommend at all!!!
B Well Spa was very welcoming! Ive done two different treatments with them (IV Therapy and Deep tissue massage) definitely going back for more!
Amazing place, I m getting into a membership and I also want take advantage of their specialties! Clean, welcomy and cozy. Great staff very professional, my friend and I had the greatest time!
Terrible i do not recommend 2/10
People very polite…place very clean..we had a couples massage and both ladies were excellent Genesis and Ivonne…looking forward to our next session
Great service and great place! Staff is very friendly and everyone has plenty of knowledge of their work. They offer a wide variety of services, which is great since you dont have to go to other places to attend your needs. Definitely recommend it!
B Well is a spa full of professional staff that make you feel at home. Not only do you feel new when you leave, it is extremely clean and affordable. I would recommend 10/10
The experience was wonderful !! The staff was amazing, taking the extra steps to enhance the experience. I highly recommend B Well for relaxation or pain management.
Amazing ! They were so welcoming and attentive. I would give more stars if I could ! My lips came out awesome and they corrected some deficiencies in my filler.
Highly recommend , lovely place . Great team and very special massage !!
The staff is very friendly and knowledgeable, the office is very clean and super modern, loved my experience with b well medical spa and will definitely recommend my friends and family to come
I visited B Well Spa and was very pleased with the service, very professional and clean environment. I definitely recommend this place to anyone looking for a good spa.
That was the most painful massage Ive ever hadMy big toe literally feels like I banged it and jammed itBoth my wife and I had massages and both are on the same page as far as experienceAnd it felt rushed
I received PRP treatment for preventative hairless and it worked GREAT! In 90-days my hair was noticeably thicker.
Excelente Service! I had a massage last month and I can’t wait to go back for IPL laser treatment.
They did not sanitize the beds from the couple’s massage before us. I got Covid from here.
This was a great place for my first professional massage. Thank you
Very accommodating and very clean. Massage was too notch
Only good things I have to say .. they are very professional & responsable , the place is nice , cleaned & relaxing .. totally recommend them
Amazing massage!!! 😍 thank you so much! Will come again!
Love this spa! Amazing service & staff is very accommodating
Thank you B Well Medical Group &Spa, Your services are the best!!
Great experience! Would go back!
Amazing staff great atmosphere and an amazing job
Excellent service, good products, good prices...
Recommended %100 Very Profesionals!!
A wonderful experience!!! The therapist Yanexis is Spectacular!!! 100% recommended!!!All the staff, the young woman who schedules your appointment, receive you with great professionalism and good treatment!!
I was very satisfied with this place. I had asked for a woman to serve me but she was not available. Abel served me and it was even better, I recommend it 100 percent. I will definitely return
I had a couples massage for the first time and the experience was incredible excellent service Thanks to yanetsi and Mario we left new
Very good relaxation massage. Thank you
Amber and Yanetsy very professional and very special, the best couples massage we have ever had!
The best in all of Miami. The service is excellent and the quality of the work. They are very kind, attentive and the result is exceptional, I love it, highly recommended…. Super good schedule. A beautiful place, very clean and very professional.
The best without a doubt. 100% professional, very good price. 100% recommended.
Excellent service, very trained and friendly staff. A wide variety of services and good prices. Super recommended.
The best experience you can have, I recommend it 100%
Excellent service