Had been going to Freedom Smoke for the last 10 or so years, caught in a pickle when they suddenly closed down the Broadway location.I was little concerned about trying a new store for my vapor products as the atmosphere in some of these places can be sales oriented and Im not into that.Red Star was a great spot though! Trenton helped me find a flavor similar to what I had a Freedom with a minimal description, due to that I decided to buy a new vaporizer and try another flavor different to what Ive had in the past.Overall great experience and will return, its my new go to location.
I love all the locations, but especially the location on Grant. BIG shout to Divi for always being helpful and kind during my visits to pick up new vapes. I don’t go anywhere else because of him!
Been coming in for a little while now, and Chey and D are by far the coolest and sweetest people Ive ever had the pleasure of dealing with. They both are extremely knowledgeable about the products they sell and are always looking out for the customers best interests. Thank you both for always answering my questions and steering me the right way.
Awesome place! Been to many times and they never fail to be helpful. Workers are knowledgeable and professional. Helped us change our glass when we needed it! Thank you!!
Chey and D are hands down the best people at this location! They always go above and beyond with their customer service, kindness, knowledge and much more to make sure you get the best experience possible at red star. Ive been coming to this location for over a year now and have never had a bad experience. Thank you, Red Star, Chey, D, and the other associates for always making my experiences enjoyable :)
Divi gave me all the knowledge I needed, answered all my questions intelligently, and showed massive amounts of patience helping me from start to finish. Fantastic employee, I recommend Divi and the grant location highly. Thank you!
I love going to this place because they always have what I need and the location is so convenient. It’s also not all dingy like a lot of vape shops.The staff always remember me and what I like, so they have great recommendations if I’m looking for something new. Chey in particular always takes great care of me!
Divi was very helpful. He was not in a rush and did not mind spending the time to make sure I was totally satisfied with my purchases. Would definitely recommend this shop
Place is amazing! Divi helped me out dude is amazing! Plus he helped me find a juice and I took forever so thank you. Plus so many options
Chey and Divi are both incredibly knowledgeable about the products they sell, and make sure you know what you’re buying. Highly recommended the W Grant location!
I love this place!!! This is my go to vape shop. The staff is knowledgeable and courteous. They stay well stocked up. And they always greet me with a smile. Keep up the great work!!!
Divi was awesome! knowledgeable and friendly. this store has a great assortment and i love their rewards system. looking forward to my next visit.
Chey was extremely helpful and love this store a lot! I will definitely be back! Definitely worth coming here!!
Chey was awesome!! She helped me pick out a great mod kit and was very friendly!
Im so happy that I stopped into this store. I want to quit smoking cigarettes and my plan is to vape my way off of them. The woman in the store, Chey, was incredible helpful with all my questions and she made excellent recommendations. She even helped me out the next day I went in because I didnt really like the flavor I chose. She will be the reason I keep going back in additional to everything being more affordable than I anticipated. She totally made me feel like she had just become part of my support team. Thanks, Chey!
I just wanna say every time I enter this shop Chey is always so amazing & her customer service is always ON POINT! Greets everyone with such an amazing attitude. & she always knows what flavor of disposables I would like. Will never stop going here.
Been going to this place for years! Best vape store in Tucson! Great prices, awesome service and the only place in town I go! If you need a regular vape shop this is it!
Amazing! Always helpful and super nice! I love coming here!
Great place, wide selection of flavors at good prices too.
Divi (Red Star associate) was the best. Friendliest staff and cleanest store in town. Check em out!
Wow great service!Everytime I try to get help from a vape shop to transition to a vape from a cigarette I give up. With the exception of tonight!Shay at red star was amazing. She listened to my issues and actually helped. Really helped! She went above and beyond. Not once did she say something stupid like youll have big clouds bro. She discussed nicotine levels with me and coils. She told me why her recommendation would be helpful during the transition. She really did it all.Give this girl a raise!Thanks red star.
Great costumer service, great atmosphere! Every time I come in I always get greet as soon as I walk in. Both Chey or Divi have so my knowledge. That’s always a plus when you don’t know what you’re looking for at times!
Great location, always has what I need. Chey is always friendly and helpful.
Great customer service, Chey is always friendly, helpful and knowledgeable. Thank you as always !
Great service from chey 10/10 would shop again
I have always had great service anytime I come here. Divi and Chey are always super helpful and friendly. I never go anywhere else
Chey is so knowledgeable on everything. & her customer service is A+ she helped me out on finding my favorite disposable flavors. And the shop is always super clean & inviting.
Unparalleled customer service and knowledge of their products. Very honest and helpful. I don’t go anywhere else for my vape needs anymore. Open late, and always a pleasant experience when interacting with the staff.
Red star is by far my favorite vape shop. Chey is always very kind, polite, and helpful. She has helped me trouble shoot various different set ups I have had over the years. And is always helpful when I am trying to find new flavors. It is always a pleasure to see her when I’m picking up a new vape.
This store is awesome. Always super helpful
Menthol Ice by Red Star will not clog up your vape coil because it doesn’t have sweetener inside. I suggest you buy that. Btw Red Star doesn’t label the actual sweeteners they put inside the vape liquid which is incredibly frustrating and non transparent but eventually I’ll just make my own since they don’t want to be transparent.
Divi went above and beyond to help answer all my questions and make sure I was completely satisfied.
I’ve been a customer of this store for almost a year now I’ve never had a bad experience Chey is usually the one I see while there and she is absolutely phenomenal. Always helpful understands the product and has learned what I like and is always showing me something new almost every time I go in there. She’s all around amazing.
I frequent the Silverbell location and the staff has always been super friendly, helpful and knowledgeable. They have always had exactly what I need in stock at any time, and their juice is amazingly consistent. Great job, Red Star!Highly recommended!
Found my new favorite vape shop! I went in to upgrade my device and try some new flavors and Angelica was very helpful and patient with me. She really made sure that I got the device that fit my needs, and took her time explaining my options. Their house blends are great flavors and varieties and I cant wait to try more. Nice place, great selection, helpful staff!!!
I have always had such an amazing customer service experience when I go here but Divi knew his stuff like no other and that’s refreshing especially in the day an age of today great job and hopefully he gets promoted because he deserves it.
Chey is amazing, this wasn’t originally my “home store” I used to go to a different location but the vibe at this one is just better not that the others are worse but chey and the team really seem to care about what they are doing and it’s not just the basic “customer service robots” she genuinely seems to be a good person and then the fact that I’ve been holding on to my leaky broken tank for years they don’t even make it anymore and I have gotten hundreds of recommendations from people for tanks but she listened to exactly what I was looking for I bought it and was hesitant on using it and finally put it on and I actually love it! I should go by another just incase they stop making this one lolBut yeah thank you chey and red star! ❤️
This is the regular spot. Got everything I want at good prices. Shout out Chey for always being so helpful!
I come in every 1-2 weeks, Angelica is the most helpful associates there. She recommends flavors of elfbars every visit. She is awesome and enjoys helping customers out. Thank you Angelica for putting up with my decisiveness every time I come in.
Brand new to vaping - trying to quit smoking without becoming a royal b****! My son recommended Red Star and I can’t thank him enough! Great employees at the Grant location who took the time to walk me through all that’s available and what might work best for me. This is my store now. I’ll never go anywhere else ❤️
I had been wanting to switch from smoking cigarettes to vaping for awhile but didnt quite know where to start.with so much information online I found myself intimidated and put off making the switch,until I spoke with Divi at Red Star Vapor & CBD on west Grant rd.not only is Divi nice,welcoming and knowledgeable he is a great communicator and I understood more in five minutes than I had with doing countless amounts of research to try and figure out my needs.i wouldnt think about going anywhere else but red star on west grant with Divi and you shouldnt either,weather a beginner or seasoned vaper.
The place was very clean and welcoming, chey was extremely helpful and her customer service was beyond. Lots of great selections.If I could rate this more than 5 stars I would. PS. The plants are a very nice touch and love the curtains.
Amazing shop, amazing atmosphere. Chey has always been such a great help and super down to earth. Couldnt be happier.
Went into the store last week to buy somethings and the lady there was just robbed, I tried to be nice to her and she was completely rude to me. I still was nice and told her to be safe. Apparently I call today and her manager answered and decided to act entitled and said that tell people to stay safe *which is a term used to tell people to have a good night* was insensitive due to she doesnt have control over someone coming in and stealing things which had nothing to do with how I said goodbye to her. Better off going to a store that actually has good prices
Angelica was super nice and friendly. Not afraid to have small talk with customers, and very polite. She also knows her stuff, I had a lesser known vape and she helped me find the coil I needed after I’ve been to 3 other shops. It’s also a smaller shop in a good area with a decent selection on products. 10/10 recommend going to this store.
Divo was great! Smooth experience
Always the friendliest and most helpful customer service. Truly. Divi, crushes it everytime im there. Also, ALWAYS stocked and great selection of really anything you’re looking for
Always come here great service
I have been coming to this shop for awhile now and I am a deaf woman. This shop is definitely a deaf friendly shop because the manager knows how to communicate with deaf people and the assistant manager is learning basics. This shop is probably the most clean and organized shop I ever seen here. Things are being conducted within professional parameters yet at same time, this is a place you can come and relax with good company for a bit! 10/10. Would recommend people to come here.
Ladies and gentlemen this place is the bees knees. I’ve been coming to red star stores for years and recently my RPM broke after a tumble off my nightstand. Angelica happened to have the same one as me and was nice enough to give me one she wasn’t using, saving me some $$$. Thank you!! Always will recommend to friends and family (: THANK YOU!!!
I was helped by Chey today on getting my juice and coils. She did an awesome job and very friendly!
OMG the total best vape shop UWU
Best service ever! Chey knows what she’s talking about, had the best recommendations, & so friendly. Greeted with a smile and so willing to help me find what I was looking for. Very pleasantly surprised with the hospitality she delivered. Way above and beyond. Definitely recommending this location! Thanx Chey, you’re the best!
Absolutely love the employees here
Chey, is definitely an asset to your company.
Been going to this store for well over a year. The candid friendliness, worthwhile recommendations, and superb service far outshine any other businesses that I frequent in Tucson. I have bought from vape shops since 2013 and lived all around AZ. This red star location has been my favorite place so far. Initially, I went because of Red Stars decent juice prices but kept visiting this store specifically because of the staff. Thanks Guys!
Every time I come in Red Star Vapor I am greeted with smiles and I always have a great time. I am always helped right away. Angelica helps me out every time and she’s so great! She definitely knows what she is doing!
Ive been a very dedicated customer to Red Star for about a couple of years now. The new shop not only is looking beautiful I believe and know has the most top notch employees, Shannon and Chris know there stuff and can answer any question. Customer service by them both is phenomenal and have the most welcoming atmosphere to anyone. Great shop and great staff make this place a must for the vaping community!
Chey is very informative and helpful if youre struggling to pick out a vape flavor!
Ahh Red Star Vapor! 👌🏻🙌🏻 Definitely the best Vape store in town. Highly competitive prices for devices, juice, disposables, and accessories without any compromises in quality. While the products and prices are the real reason I shop here, I must say, the customer service here is astonishing. Angelica in specific has great knowledge and spot on recommendations for anyone new or experienced in vaping. If she is the one who helps you when you give this place a try, just know it’s a privilege and an honor!
Angelica is a perfect employee at your silverbell store. Lets face it there are many vaping stores. I prefer red star because of her excellent customer service, knowledge and happy disposition.
Chey and Divi are the best, they have what I need everyone and have great prices. They also have a huge selection for devices and better prices than any of the other shops that I’ve been to around town.
Let me start off by saying that I have been to many different Red Star locations throughout the state and I have had nothing but the absolute best experience here at this location. The two guys that work there are both extremely personable and seem to make the whole “buying vape juice experience” that much more enjoyable. It is clear that they are both very knowledgeable in what they do and that they both deserve quite a bit of credit. I gotta commend this location because of these two rockstars!!
I always go here for my vape juice and coils and it is always a very good experience. Chey especially is always very helpful and friendly.
I had the best experience with Shannon yesterday. I decided that I wanted a Vape for my birthday. He was so knowledgeable and friendly! BTW Shannon, I am a lung person! Muse was the right juice! Thanks for everything. See you soon!
This is my favorite Red Star location. Theyre all great but the employees here are the best at making a person feel welcome.
Anjelica was awesome ! She was super helpful and nice. I usually just get the same thing every time , but she had some really good suggestions so I tried some new stuff ! Good job Anjelica 👏
This is the best Red Star Vapor shop, hands down. Angelica goes above and beyond to help you out. Very friendly and knowledgeable on the best juices and hardware.
Angelica and Chey are great. They are both kind and welcoming without being fake, and they know their products. Give them a try.
Since Red Star came to Tucson I have only shopped with them for any of my vaping needs. Prices are good, service is always top notch! Just went to the Silverbell location and found out Shannon and Chris are running this spot. Both of these gentleman know what theyre talking about, and always make my visit a positive experience! Youre crazy if you dont shop here, highly recommend Red Star!!!!!!
My go to spot for my vape needs. Everyone who works there is really helpful and friendly.Shout out to Angelica.. very informative. Great customer service.
I look forward to going here every time Im in Tucson. Good selection, reasonable prices and very helpful, knowledgeable staff. They are well prepared to offer advice and recommendations to anyone who comes in knowing nothing at all just to find out what vaping is. Additionally whatever advanced technical issue I come in thinking about, from flavor mixing to performance tweeks on a device or particular set-up, they always have good ideas.
This place is top notch. High quality product. Great availability with inventory. But no shop can beat the customer service this one provides. I am pretty new still to vaping. So when something happens with my device or coil and I’m 100% sure how to fix it. I never have to worry about that because Chris an Shannon will always help me out no questions asked. If your new to vaping and maybe intimidated by the idea of going into a store and asking questions like I was. Please don’t feel that way. They are super cool here, they will be 100% honest with you. And will never up sell you. And make the vaping experience easy, Because no matter what you need help with they are more than happy to help you. Red star vapor for life!
This store is on point the employees know their puff. 👌😎 The education of the product knowledge is wonderful i would recommend going into this place for product and questions from a professional. They will honor warranty as well. Hands down and amazing spot and Im going to be coming back.
Everytime I go, everyone is super nice. Especially Chey. They do everything they can to make the experience as wonderful as possible
I always have a great experience when I come into red star vapor. They make sure to answer all my questions and make sure I leave with what I need. Make sure to see Shannon he’s awesome and will take the time to help you out. Thanks Shannon.
Super Friendly and knowledgeable staff. There brand of vape juice is good quality and reliably consist flavor. Relaxed atmosphere.
Divi was super nice and informative! Every time I’ve been here the staff have always been friendly and the overall experience enjoyable.
I went into red star vapor for the first time the other day. In an effort to quit smoking I decided to try vaping and had no idea where to start. The employees were super helpful and friendly and made finding the right vape and flavors perfect. I feel like I will actually be able to quit smoking now! Wonderful customer service. I will definitely be back.
Divi was amazing! He has definitely made sure I keep shopping at redstar
The guys at Red Star Vapor are Awsome! They help you with any questions you might have they also help you find new mines new equipment if youre not sure about something they help you with that if you wanna try new favorite juices they tell you whats new and whats out there whats good its awesome I dont stop coming back to them because those 2 guys that work there are so awesome I really appreciate them and Im glad theyre there.Suzanne
Pulled up to the Red Star vape shop on silverbell and Grant and was greeted right away by Angelica she was very helpful and knowledgeable answered all my questions and concerns and I left the store confident in my purchases great experience! 👍
Awesome place great staff!
Staff here is fantastic. Divi was great and helpful. I will certainly be a repeat customer.
Ive never had a bad experience here. The employees are chill and friendly. One of the only stores Ive been to where I was asked how my day was going. Highly recommended
Chris is a phenomenal sales man. Helpful in every way. Need a flavor recommendation? They got you. Didn’t like the brand before? Here’s a new brand to try.
I came in to Red Star to find a new vape because mine is currently horrible. I’m very indecisive and had no idea what to get. Shane was very helpful, patient, and nice even though it took me forever to figure out what to get. I’m very stratified with the great customer service and with the vape he helped me pick out.
Im fairly regular here, super cool staff and most popular juices.. Chey helped me out alot last time, Thanks!
I have been looking for a vape shop that would cater to my financial budgets, vaping needs and questions I have because I started vaping last year. When I moved to Tucson few months ago, I went to Red Star Vapors because the reputation of the company is very highly-spoken by each vaper I have met. Silverbell location is one of my favorites because both men there are so knowledgable about vaping and is always willing to answer any questions. I didnt feel rushed to leave after I purchased things, I felt comfortable sitting around chatting with either one of them. When a vape store feels like a place you can hang out and just chat with the employees, thats when you know you have found your second home!Chris and Shannon, I just would like to say thank you for all of the suggestions when it comes to mods, tanks and juices. I mastered building coils and now is vaping RDA. Thank you so much! You guys are awesome!
Angelica was the biggest help at helping me find exactly what I was looking for! And making sure they have what I needed in stock! Awesome employee I would 10/10 recommend this store
Staff is super friendly and welcoming when you come in. I am new to vaping, and am still trying to figure out what flavors I like. I am now dedicated to this location because they have been so helpful in helping me find what I like and giving suggestions on new things to try. This location also carries all the vape accessories I need so I only have to make one stop.
Divi is always very helpful and always very kind. Don’t see many people like that nowadays! THANK YOU! :)
Divi was very helpful when I came in. Got great advice on a new flavor! And the coils I was lookin for
Angelica @ Grant location was amazing! Thank you for being so thoughtful and knowledgeable with all your products, especially for helping me save money! ❤️
Very helpful and knowledgeable about their products. Chey was awesome with helping when my brand new coil was bad and replaced it.
I was very undecided on what I wanted but Chey showed me what would be the best choice in regards to juice and a high quality E-Cig . Very professional, nice , and courteous! Highly recommend this location and staff!!!
This is hands down the best vape shop I’ve been to in Tucson. They have unbeatable prices for their wide array of high quality vape juices. If you’re new, I’d recommend the DIY Tidus flavor (It’s one of my favorites 😊). Chris is always very friendly, willing to help out with any questions I may have, and is great at recommending new flavors to try out!
Chris at Redstar has always been helpful at the location at Grant and Silverbell. When I came from different stores he has always been here to help when I needed help. New flavor recommendations and new mods. Whether its new ejuice or a new mod he has always helped.
Awesome guys. I hit a snag in quitting cigarettes while on the patch and needed to start vaping. I wanted to save money by switching to a non disposable vape in the meantime. These guys were super informative understood my goals and steered me in the right direction. They answered all my dumb questions and even led me to a vape flavor I really like. Super supportive and just an overall really awesome experience.
Chey was extremely helpful and friendly! Definitely will be coming back 😊
I would definitely come back Angelica was a pleasure to meet she answered any questions I had..I would be coming back for sure
Chey is a great manager
I love Red Star. They are friendly, helpful, nice, and their selection is great! They do have elfbars
The Red Star vapor crew are amazing. Shannon and Chris are always super helpful and always offer suggestions on what I’m looking for. There’s tons of vape shops around but I always find myself back at red star
Divi was fabulous! Super friendly, knowledgeable and speedy.
Always great service. Chey is awesome and really knows the products
Shannon and Mike are great people! They give amazing customer service! Plus, red star vapor and cbd is a great company!
Always my first choice when I need more juice especially when chey is working shes probably one of the best team members yall got
I’ve been coming into this location for a few years now and Chey has always been very helpful and friendly!! Like she suggested to me, I suggest the Mango Mellon Mashup
Chey has some of the best customer service I’ve received in a long time. Amazing store super clean and organized.
This place has all that you need, workers are very helpful. Cheyenne was very knowledgeable and helpful and has great customer appreciation service.
The team at Red Star Vapor & CBD is knowledgeable, friendly, & professional! Special shout out to Chey - thanks for all your help!
Always a good variety of vapes and great customer service by Chey whenever I visit.
The person that helped me at the grant and silverbell location her name is Angelica and she was very helpful and professional I will definitely be going there.
Chey is amazing, always their to help me out always a great experience when she is working .
Great staff, always know what I need and what I mean when I say things. Definitely help out a lot! Highly recommend!
Always friendly service! Clean stores and great selection of products!
Love going to this location very cool atmosphere and vibe would really recommend it Angelica is always very helpful.
Agree with reviews on page they have great flavors and love the Hyde brand and it’s so close to home… always a friendly staff
I went in looking for CBD vape. They had exactly what I was looking for. The guy behind the counter Shannon was very helpful. I will definitely be back. Thank you❤
Divi was very helpful and extremely knowledgeable about the products in stock
Exceptional service. Came in needed a new mod tank and batteries and the staff really helped me out. Super knowledge .
Divi was super nice and helpful with figuring out the flavor I was looking for !
Chey helped me out so much, thanks to her I now am more knowledgeable on my items. Thank you.
New shop is open and Im already loving it! Shannons Customer service and juice recommendations are always on point.
Best vape store around. Great prices and The customer service just cant be beat. My go to shop.
Absolutely amazing customer service, I am always so happy to come in. A++ guys!
Best Red Star that I have been to!!! I got the The Tropics is the best flavor it’s my go too!!
Staff very helpful & friendly. Very knowledgeable & courteous My new go to place.
These guys are amazing, always helpful, always kind. Thanks so much for being awesome 😎.
Clean store and friendly helpful staff. This is my favorite vape store in Tucson. Thanks for the ejuice recommendations!
Chey and Angelica are the best. Wouldn’t go to any other vape store in town
Shannon and Chris are very knowledgeable and helpful. Great store and location and best house juices in town.
Great service Chey was great wasnt trying to up sale me helped me get what I needed
Angelica is always so helpful and cheery when I come in 😊 Thanks for everything!
Love how friendly the service is 24/7. Customer satisfaction is In high regards at this location
Tom was great really like working with him when I come in
Shannon and Chris are just so chill!! Great flavors and excellent service!
Danni and Shane were very knowledgeable, friendly and very helpful. Highly recommend this place
Shannon and his crew are great great customer service BY FAR right there with kolb needs more DISPOSABLES
Chey was very helpful and always has the right information for me.
Great prices great service Angelica and Chet were great!
Awesome place to shop for ejuice, mods, batteries. Very reasonably priced.
Great service, decent prices, staff being safe. Couldnt ask for more.
Awesome people and super helpful! Fav Red Star in town!!
Love this place! Great staff very knowledgeable! 10/10
This location always has plenty of product an customer service is great
Enjoyed the time spent. Staff was very friendly.Thanks
Angelica is so great and works well with people
The team is excellent and helpful! Good quality products!
Great customer service! Employees are very nice!
Always clean, staff is super knowledgeable and good customer service experience.
Chey is awesome and so helpful.
Very friendly
Very great staff and amazing service every time!
Love this location!
Cute store, friendly workers!
Great service - always super helpful
Clean shop with a friendly and helpful staff!
TAYLOR WAS AWESOME. !
Angelica
Very friendly