Shout out to the great staff at all locations. A special Thank You to Nichole for keeping the store open and available right at close. I work in service industry and know it is inconvenient to take care of customers right at closing time. I have shopped other places a few minutes before close and been turned away. I get off work at 830 and know I can count on being taken care of. 👍 Thanks again.
Good people and they go above and beyond to serve you. Very knowledgeable and friendly manager.
In the past Ive been here and really had no issues but the last 6 months have been hell. I bought a mod from then called a drag that seem like it was cool at first but every time I bought a coil for it it seemed like it didnt want to work. After purchasing several coils and realizing that its probably the mod itself I just gave up on it. Last night I went in and bought a disposable one call Hyde and it hit just fine before leaving the store but when I woke up this morning it didnt work at all. Went to go see about exchanging it or returning it since I had only hit a total of maybe 20 times and I get the fact that all sales are final but they were unable to exchange it or anything of that sort. Im usually not one to complain about things but it seems like a pretty dumb ways of $22 on something thats really not my fault at all. I feel like they could definitely work on their exchange policy at least. Wasnt asking for a refund by any means but would like to be able to get something that works.
If I could rate 0 stars I would, went in to ask some questions about CBD and the employee Jake was completely rude and unprofessional. He told me to get out of the store after asking a few simple questions since I’m new to this scene. Also had to wait about 5 minutes for him to even come to the front of the store, he was sitting on his phone in the back.
Amazing place one of the best in town!!! Ive been a loyal customer for 6 years!! Always have loved coming here to get my product very knowledgeable there was one time where I dreaded it I did not want to run into a certain employee that was always unpleasant every time I walked in the shop. Now Im an employee everything is going great. I couldnt ask for a better management system I have four kids they work with me on any time off and all of the employees they treat equal and fair if you need to miss work for something they go above and beyond to make it work!!! It is sad some people take advantage of them all around we have an awesome work crew now that we have a team that comes together to have each others backs we no longer have the one person many many customers were complaining about. 🤗🤗🤗 When I was a customer I dreaded coming into the store if she was working. Now shes trying to bully management and make threats for no reason other than her creating her own problems so I help everyone will take these reviews into consideration if you see nasty reviews she is making a bunch of fake profiles and having a lot of people make reviews and lie about our service!!!
Wow. Ive been a customer for years. The conduct of this management recently has made me want to never come back again. The long gross paragraph on several reviews is absolutely disgusting. Ill be screenshotting this and sharing with all my friends. Thats really unfortunate the way youve chose to treat these people and the one youre mad at.Edit: Im not sure who youre referring to. This isnt a fake profile. What fake profile has this many reviews? Goodness. Just nasty customer service.
They should change the name to the not so nice guys. This place has horrible management they DO NOT back the products that they sell and expect their employees to deal with angry customers for $10.00 an hour. No wonder the turnover rate is so high. Also I read the replies from the owners to some of the reviews that were left there is no ownership or responsibility taken by the owners for the feedback given by former customers this speaks volumes about how they feel about the customers. Save your time and MONEY and go anywhere else but here.Editing to say: Im not really sure why you are calling out someone else on a review that I posted. I WAS a customer and I had problems with product that was purchased from YOUR stores. So all you did as an owner was prove my statement of NOT taking ownership or responsibility of the feedback by the public.
Everyone at the central street location are so kind and helpful. Be it with kratom or vapes, they take the time to listen to your needs/wants and find the perfect product for you. I’ve been coming to this location for years and have never had a bad experience. Recently my uncle (who has chain smoked smoked cigars my whole life) was bed/wheelchair bound, he lost his ability to drive etc and could no longer take himself outside to smoke. At almost 70 and after smoking his whole life going cold turkey had him anxious, depressed and angry. I brought him into Mr. Nice guys, they hooked him up with so much stuff he now no longer has to worry about waiting around for someone to bring him something. If I could give more than 5 stars I would.
They have a rewards card. If you have to spend money, why not get some back.
Came in to browse for a few things but decided to wait on purchasing anything. The employee working there seemed to be upset at me “waisting their time”. Well, they won’t have to worry about that anymore because I’m not going back 🤷♂️
Aside from their large inventory, great prices, and customer service... Mr. Nice Guys owns up to its name within the community by supporting other local small businesses with sponsorships to great causes like animal rescue. I will always give my money to those who give back and make business about more than just profit.
Management is extremely unprofessional to paying customers, abusive to their employees and just plain rude! Just look at how they respond to upset people in their reviews; with insults, bullying and sarcasm. What a shame.
I’d always come in when I can the store is beyond clean workers are always nice especially Penny Thompson( congratulations on the marriage!!) I will always be returning to the store!!
Been coming here for 7 years with always getting the best service and buys on products! Highly recommend! A+++
This is a great place, friendly staff, great products, and the point system allows you to get huge discounts. Highly recommend!
These guys are awesome! They have great flavors and excellent prices. Best on Wichita that Ive found. Today I went in to buy a new mod and tank to replace my current one. I dont know much about them, but they spent the time to inform me and five me several options in different prices brackets. They even helped me trouble shoot it when I was having problems getting it to work. These folks are great!
I have been coming here for years. The staff is always super knowledgeable and helpful and they always get me taken care of quickly. Best kratom shop in Wichita!
HOME RUN again! Happy New Year guys!As usual, I had a very informative visit with the guys there at the store. It is obvious that customer service is one of the top priorities for your those there at the store. I really cant give enough thanks to members like Rod, and of course, Randy the owner. They are always delighted to see me and answer all of my questions and provide the best products available.Furthermore, they exhibit their passion for the freedoms that Americans have fought and died for and the furtherance of the advancement in vapor products and everything else associated.I rate the store and its employees as one of the highlights of my week whenever I have the chance to visit.God bless.
Lots to choose from. Good pace to get kratom in a pinch. I get kilos for less than $50 from Indonesia but any place in town will charge you over $100 per pound. They have tons of cbd and other hippie stuff and probably the best variety in town.
Trying the cbd gummies for pain working ok so far keep in mind I have a severe infection in my back...I am noticing it helping in other areas like my arthritis but it is helping the pain better than all the narcotics they are giving me...
They do not provide refunds or exchanges for faulty cartridges. But, they did offer 50% off of another cartridge. So, you can just throw money out the window and go ahead and spend more and maybe the next purchase will work. A reputable company should be able to stand behind their expensive products and offer an exchange or a refund if their product is faulty. Oh, I was referred to them from a minor that shops there frequently, so I should have known better.
Love going here. They customer service is always great and very knowledgeable. They have a great variety of anything you could possibly want.
No one has a better selection of disposables than this location. He even carries packs pods which I recommend to anyone! Good store and good people!
Have been a loyal customer for a shop for several years, until this shop opened!! They are so professional helpful and a fun crowd to walk Into... always all smiles, knowledgeable on their products and have beat everyone’s prices but quality on products are amazing as well!! Name of business speaks for themselves and have won my business ... ask for Cruz, Erica, or Evan! You will thank me later!! Thanks guys!!!
Excellent service with professional staff. Ready to answer questions with answers that may not always sell just a product on the shelf, but that will fix the problems. Value and kindness that a customer can rely on with a smile. Best E-Juice in City.
The staff that waited on me were very helpful. They were very friendly, very informative to help me with types of products they have to offer. They were really great at their jobs!
Been going here for two years now, the people that work there and the owner are awesome!! Never had a bad experience and always helpful. I was going to big es for a while but I got tired of some of the employees attitude, Mr. Nice guys are always on point, got a pretty good selection of juices and they will continue to have my support as long as I vape. Keep up the good work!!
Went in today to get my first vape pen for CBD use. The two gentlemen that were working the counter were very kind and helpful. Not only did I have a million and one questions he showed me how to put the pen together with the cartridge. My first experience was great so I do plan on returning! Keep up the good work! 💜
This place is awesome! The selection of their product is VAST! Good quality, great prices, and the dude Jess (I think I got the name right lol) is really cool. He knows his stuff and answered every single question I had. Plus the juice prices are really good! I think I’m gonna make this my new place to chill out. They even have multiple types of CBD to buy as well as kratom.Also, I have searched around for a coil for my tank all around town and this place had the exact one and more of what I was looking for. Ha is guys! 10/10
Horrible owners and manager. I really appreciate the young ladies that work there. They are very friendly and helpful... I used to drop 50 to 80 dollars there nearly daily... I will never shop there again. I will also spread the word to my friends.
I went into Nice Guys a couple months ago. I had just quit smoking, and was trying to get away from disposables. I decided that I wanted to try a salt nic device. I called around, and most of the other vape shops didnt even sell them. Luckily, Nice Guys did, so I checked them out. The young lady that assisted me was very nice, and helpful. I did end up purchasing a Smok product, and some juice. The juice was great. The product, not so much. I used it for only a short time, but thats not Nice Guys fault what so ever. They dont make the products, they just sell them. Im giving them 5 stars for their helpful customer service, and relaxed store environment. Thank you!
Super helpful staff, great in-store selection and convenient store locations! I love the rewards system in place, and I will definitely be back!!
Love this place! The staff is extremely knowledgeable and always so helpful, I like that they know who I am and know what I want when I come in!! I highly recommend it!!
Their oil is top shelf quality! I take it for my epilepsy, and have been big pharma and seizure free for over 2 years! Great customer service and I love the slushies and Hemp cigs! I send everyone I know their way! 💚
Over all the customer service here is great! Workers treat everyone with respect and answer questions with a professional manner!! Not only is their vapes legit! Their services and customer service is A1... and the drive thru is the best thing going for the company lol!! I will forever stay a customer here... and another thing is the reward system that the store has put together is a great way to appreciate your loyal customer! Please do not change your rewards system unles of course it benefits the customer more lol!! 10 stars if it was an option!!
By far my favorite Kratom selection. Employees are very inviting and just all around chill. The points system they have is major key. Thanks for the best service!
Moved out this way a year ago and stopped in to check out their kratom selection. The staff is amazing and very knowledgeable about their products. No need to look any further, these guys are the best in town.
Wonderful place and excellent employees. Cathy may be new but was a great source of information and she helped me get all I needed.
I went there and my man Jimmy was working and he let me know to try my disposable before I left to make sure it works. 10/10 customer service.
The staff is always super friendly and they have great deals all the time, and great Kratom. By far the best Kratom Ive ever tried on Wichita!
Very nice I haven’t gone in yet Bc I am underage and haven’t bought anything from them but I talked with them on the phone my friend recommended me here but I didn’t get grandfathered in when the law changed so it’s hard to find someone that sells nicotine to me Bc I’m 19 and I quit smoking cigarettes and started vaping if y’all would sell me some it would be great but I don’t want y’all to get into trouble
The short guy with black hair and a beard is completely rude. You would think a shop called Mr nice guys would have kind staff. Asked him one question and he was a complete jerk and wouldn’t stop all for no reason. There is no excuse. Never buying juice/etc here ever again.
This place is great! Never had problems here before I love it
Just started vaping and he was extremely professional and explained everything to me thank you for making my visit a pleasurable one I would definitely be coming back.
Excellent customer service. Great selection. I will definitely be coming back and probably Only coming here from now on.
As soon as you walk in the door you feel the outpouring of love and kindness! Extremely knowledgeable staff who listen and care about your specific needs! Superb products!! And Oh my Gosh..have you tried their CBD slushies..heaven in a cup ❤
Excellent and knowledgeable staff especially a young man named Casey! Great prices and good quality products, that were recommended. Will be returning as a customer!!!
Very nice and knowledgeable people there. Always have been good to me. Its my go to place. Thank you Nice Guys.
The guys are all so helpful and I know it says all sales final but when I go out to my car and open something and it dont work I feel like they should just replace it I didnt leave nothing but other than that its a great place
They have the best house juice in town, by far! Staff is always knowledgeable and super friendly. Would rate much more than 5 stars if possible!
Kratom is more expensive then anywhere Ive been to in town, on top of that the caps were practically empty. Bought 10gs and it only weighed 7 with the capsules.Really thats your response? Im not wasting my time over 3 gs when Im never coming back because your prices are outrageous, that just made my experience even worse. Not even a couple weeks later my gf went to hemp releaf, unaware they are under the same managment and she had THE SAME PROBLEM, the capsules were short again and she DID return them. She mentioned having the same problem at mr nice guy and thats when The lady working there said they were co-owned, what a coincidence. She called the owner, im assuming you, so I know this isnt the first time hearing this. I squeezed the caps and could just tell they werent as full as they should be, thats why i weighed them.
The quality of kratom here is undeniable. On a national level. sturdy packaging makes re-sealing down to the last gram hassle free. Smells fresh and looks fresh feels fresh.
Cruz is the absolute best he deserves a raise you guys are so lucky to have him if he wasnt working in your store I would go elsewhere he has the best customer service Ive ever seen
Great people, always gracious with me even when I dont know exactly what I need and while I insist on calling things by the wrong names. The drive through is pretty swanky too.
Fast drive thru, customer service non existent (although I dont really expect it) unless your talking to the owner, he seems alright. Make sure you give them your phone number for points otherwise they will not ask you.
Read the reviews and looking at the dates some how only good reviews showed up. As for the price. Almost twice what I pay at Big Es I might be new at this but I work hard for my money. And if I spend it all on juice. How can I up grade to a nice Mod. Vaping has kicked my cigarettes to the curb. And juice is becoming a major up mark 50mil 25$ I will never pay that. 14.50 is what I pay and thats a major up mark to the cost of them making it.
Its been over a year, that I’ve been big pharma free, and that’s because of this place! I’m off of all of my neuro meds, and have been 100% seizure free, living and loving life. That’s thanks to their CBD oil, (I tried another stores brand first, with no luck), I’m now thriving instead of just surviving! I’m honored to be part of the team now! 😎
Great staff. Knowledgeable, kind and extremely friendly. This was the first time Ive been there but certainly not the last time!!!
Had the product I wanted for a great price. Staff was very friendly and helpful.
JIMMY WENT THE EXTRA MILE WORH HELPING FIND THE RIGHT OEICE I WANTED, DUDE HAS GREAT CUSTOMER SERVICE AND WAS SUPER PATIENT. NEED MORE PEOPLE LIKE JIMMY.
I LOVE the ladies on S Broadway, they are truly amazingly awesome people. GREAT CUSTOMER SERVICE!
I expect a certain quality of product. Otherwise I normally just move on. This place has been my last stop and havent had to search any further. Unless something were to ever change this is the only place I will go.
Great place good deals friendly service! Been a satisfied customer for multiple years.
Horrible service. I purchased a vape pen 1st didnt work, 2nd one not working properly. Kept say its the cocunut oil. Fact check none in cbd juice! Told me nithing he could do bit the product has a great warranty..... Went somewhere else and we found the solution. If you are gonna sell any products you should know you brands and the all others. Educate yourself so you can privide better service. Went in reafy to spend more if need but instead it would have been my financial loss. Instead you lost a customer
Spent 20 on a disposable, it didnt hit at all and came back a mere hour later. rude customer service, no exchange, no refund bc all sales are final. they knew it potentially didnt work also.
Jimmy is the best, super nice guy and very helpful. Love this store
I am new to kratom from a 2 yr of lortab user for my cancer. I wanted to switch amd try something new. They were super informative helpful and with.50 capsules u can learn to try ypur fav strand easier.
They are the best! The staff is super nice! The selection, price and quality is on point! I highly recommend the vape products and cbd products! :) :) :) I love the drive thru!
A favorite place to be for me! It’s very home environmental, great help, wonderful communication, & always here for your needs!
Nice friendly and informative. Prices are fair. Its close to me and love the drIve thru..lots of stock.
Ive used this vape shop for years! Friendly and professional staff that are always knowledgeable and willing to help!
Excellent customer service, quick, fast, friendly... Decent prices!
Love my moo shot!!! Erika is always super friendly and goes out of her way to advertise on personal media! Love it, and her!!
Decent selection but really crazy expensive compared to other places. If you are really needing juice and you have no where to go then this will work but expect to pay the price for it
I’ve quit smoking cigarettes and with the trouble that this vape pen has given me twice and the money I’ve poured into this company in just one short month I should just go back to smoking. wouldn’t go here and I’d look into somewhere else! No one wants to help , and they just say call the number on the box. Also if you look at the negative reviews on here and see how they comment back to me is highly disrespectful :)
Awesome people and very knowledgeable about the products they have in the shop. Highly recommend to anyone who needs a vape shop!
Knowledgeable, friendly, and helpful! Good prices and always have discounts that can be used. Great place. 😊
Best place to go to get kratom, sales reps are super nice and friendly and all good people!
Been going there for the last couple months and they have the best E-cigarette juices in town for a great price!!.. Hope you guys bring the juices to the new store so we don’t have to drive all the way to the west side of town lol🙌🏼.
I have been to many different Vape shops in town and Mr.Nice Guys had by far the best flavors and staff! I highly recommend stopping in and checking them out!
Great service great products! Loyal customer
Best place I have been in all my life and best job I ever had
Love going here. Everyone is nice and helpful and the prices and products are great!!! Highly recommend going here.
Super nice people working in the business and they will bend over backwards to make their business right with you... .. .HIGHLY HIGHLY RECOMMEND THEM! !!!!!! !
Great staff! Very helpful and knowledgeable! Always friendly!
Absolutely love this store, employees are remarkable and very knowledgeable of their products! Way to go guys!
Great selection with a very knowledgeable staff. Great selection of vapes and juice. And top shelf kratom selection!
Staff were great and knowledgeable on product. Fair prices
Clean shops. Good quality products. I have bought both vape juice and CBD through them and never had any issues or noticed any inconsistencies in the products.
Fair prices and the staff there are very knowledgeable about their products.
Cool place real thc a dimonds for very cheap too
Great staff they were very well informed about questions I had and the prices were really low
Not a fan of the reward system, working w/ it anyway. service was awesome.
I love this shop. They have the BEST CBD around. Jess is always so nice and informative
Super informative staff and best selection. Bought all of my first vape set from there, highly recommend!
Best juice in town. Thank you Cruz and Courtney for helping me out with juice last minute at close! Superior customer service!
$24 for a 60ml vape juice?! Workers were nice. Prices were too high
This place is the best place Ive ever went! I went in the other day and the employees where so nice and helpful!
Came in and the man didn’t acknowledge me finished checking the girls out in front of me and continued to talk to them while I was standing there waiting... I finally decided to walk out after couple of minutes of waiting and he looked up and waved. Sad that I have to take the couple hundred I had to spend to another shop since I live right behind there.
Terrible management that can’t take responsibility for their actions
Very nice people. the prices are fair in a competitive market and i’m sticking with them.
I spend several hundred dollars here a month. They are selling faulty disposables and not standing behind the quality of the products they sell. I will no longer be spending my money here.
First vape shop that we came to when we first moved here. Has my favorite juice mooshot should definitely check it out
Best juice in town. Last the longest and best flavors. Staff is friendly and helpful
Great selection very knowledgeable staff. Great people!
Purchased pretty nice vape I am happy with. Need better selections of vape juice...
Great customer service. Vervy helpful and up to date on all the vape gear.
Hands down highest quality kratom and cbd. The e juice prices are the lowest in wichita too
Best vibes Ive felt in a vape shop in a while will def be stoppin here for my kratom and salt nic 👌
Website says open, I drive there and its closed. Will never go back. Thanks for wasting my time
Extremely nice staff, professional staff, and good selection.
Excellent service & inventory, I’ll be back!
Great place, nice people, always come here
The best stock on vape products an accessories in town. Friendly, helpful and knowledgeable personal.
Great customer service fast and friendly staff awesome experience 👍
Katelyn is the sweetest girl ever.
Great vape shop! Highly recommended!
Best place. Good service
Great service friendly staff get what you need
Great prices and juice flavors...friendly staff
Very friendly environment. It feels like going to a friends house. Nice Guys!
Amazing products, amazing service.
They’re not very helpful when it comes to choosing products
Awesome! Quality products, prices, and people!
Staff were both knowledgeable and kind.
Great store and great customer service!!!
Great product great customer service
A tad pricy but love that they have a drive thru
Great service, prices, and a drive thru.
Great customer Service and great selection of Vape Juice😁😁
Great place, great kratom, and friendly staff
Awesome customer service. Cheap e-liquid and quality gear
Highasses running the shop now. Clearly don’t care about the product or customer
The customer service is great!!
Helpfully and dont try to rip you off
Super nice guys , Ill be going back for sure!!
We always have a great speedy service by jess mans!!!
Very awesome and knowledgeable people that work there
The only place Ill buy kratom!
Good prices, people and products.
I like mister nice guys
Needed Hemp Oil, theyre a helluva lot cheaper than American Shaman.
Great store and amazing workers
Awesum customer service with(I believe their names) Nikki & Jesse
The best vape shop in Wichita that Ive been to
Went in for a replacement filter and was given the wrong size
Awesome place and service is great!!!
Great store!!! Great service!!!
The store is awesome
The best drive through kratom shop
Asked questions that never got answered prob check out other places. 😐
Great business, with great employees!
Best Kratom in town!!
Great place, knowledgeable friendly staff
Wonderful people doing great things.
Very very knowledgeable has been a big help
Great service from a very friendly staff
Great service great prices
Awesome Kristina is great!!
Great place to go for puff bars
Cool place nice employees
Helpful, informative and very friendly.
Best in town
Knowledgeable, friendly and helpful staff
Great customer service.
Super cool people!
Great place.
Best customer service ever!!!!!
Highly recommend
Great service
Awesome place!
Vapes burn in 3 days tops
Always good service
Very helpful!
Awesome people here
This place rocks.
It was ok
Bargains from a distance. Thankfully
This place is the best
Nice selection
Pricey
Vapes on deck 💚💚Come stop by 😁
Love the juice!
Pro service
Awesome place!
Great place
Euthoria!!!!