One of my favorite vape shops. Great people.
These guys are so fun to talk to and learn from if it wasn’t a business I could just chill in here thanks guys!
I brought my busted tank in, not only did homie fix it, but he found a few replacement O-rings I needed that they dont even keep in stock! Rockstars! Thank you!
The employees know their stuff. Its always helpful. I have been going here for years . The stuff is wonderful, especially Zach
Store is good and selection is good, but the store runs on broke people hours. I go to work before they open and dont get off work until after they close. If the store would open even just 1 hour earlier, I could stop in on my way to the construction site and get what I need. But as it is now, if I run out of juice before the weekend then I have to go somewhere else to buy it.
Very helpful if questions are asked, friendly staff, explains how the juices taste. Great variety of mods and flavors and rewards!! My #1 spots. Plus Ive brought someone here and she absolutely was 100% satisfied.
Awesome place! Staff is always welcoming and helpful. Wonderful variety of juices, and hardware.
ALL the staff here are super informative. Were happy to answer any question I have anytime I have one. Every staff is very engageing everytime I come in. I absolutely love this place and will probably never go anywhere else, like ever.
Love this place! They always have or will get what youre looking for. Amazing prices. Super friendly help.
This place has a really awesome vibe with a lot of space. Though their flavor selection is a little small they do carry a few pretty good juice lines and most of the good vaping gear. One of the sales guys always has kind of a whatever I hate being here attitude but the other guy is great to work with.
Only place I really go to for vapes and vaping products. They only carry products that last and they are honest when it comes to their products. They will tell you what they recommend and what they dont recommend. Not to mention, service is always top tier and they have a in store warranty. Always a great place to stop by.
Phenomenal staff and owners. I have never had an unpleasant experience with anyone at any of the locations. Good quality products at great prices. The juice selection is AMAZING.If you vape and dont go to Cloud 9, you are truly missing out.
Everyone is always very nice, and helpful here. I don’t usually do reviews but the guys that work counter there always ask people how their day is going, and it is just going the extra mile to me, great customer service.
I will always go to the cloud nines and nowhere else. They are very informative and polite and talk to you like a real person. They have no problem changing my coils for me and helping me with my vaporizer wherever i need it. They dont pressure me what so ever to make any decisions and help me by letting me try as many juices as I want and are very attentive.
Friendly and knowledgeable staff. Courteous and helpful, very polite. This is my number one stop for my vaping needs.**Update: this is now my one and only vape shop. Always offering new flavors and products, and always good deals.
Great store and good customer service at the Wood River location. Definitely more modern than 3D Vapor with their digitized list of flavors. I saw a review that Cloud 9 was more expensive from about 5 months ago. This is not my experience at all. We were in 3D Vapor in Edwardsville last weekend and my new Vape was $5 more and coils were $6 more for 2 than Cloud 9. So maybe 3D Vapor raised their prices recently?? Cloud 9 also gives you a punch card for 50% off your 10th bottle of juice, not sure about other shops. My boyfriend bought new vape and it wouldnt take a charge. Of course he didnt have a receipt but I went in and they located it in their system and exchanged it for me without any problem. Definitely recommend this store.
I go here a lot and every time the atmosphere is so welcoming and the staff is always friendly and always willing to help!
I bought a bottle of juice the other day I get to work I get it out of the box I go to fill up my tank I tipped the bottle over I didn’t even squeeze the bottle and the lid came right off so I called the guy and he said he would take care of it so I came in today and they were only going to give me 25% off If you’re not gonna replace the bottle at least give me 50% so I just walked out yes it might’ve been slightly my fault but only 25% off I always go to 3D vapor but they were out of the juice. 3-D vapor Is also about five dollars cheaper for juice and almost 7 dollars cheaper on coils
I have been here twice now and received terrible service both times. I was made to feel as if I was an inconvenience to their day. Yesterday I went in to buy an e-cig and received absolutely no discussion on the various products, pros/cons of each and was rushed out of there. I will never go back to this place again. I shouldnt have to be a regular to be treated as a human being.
Very knowledgeable staff also polite and helped with all questions. Amazing selection of juice. Definitely will be doing business with them again
Very clean. Very nice gentlemen waited on me and helped me with all my products that i needed. I was very impressed with the quality of business and help he gave me. I will diffently be back.
Great customer service, fair prices and great product selection. I recommend for anyone!
Great place and amazing by help
Rude employee,acted like he was being bothered,my first and last time visiting this store. Hippie spirit in granite city is 100 times better.
Guys here are knowledgeable and great to deal with. Nice selection of vape products.
Great place. Very knowledgeable employees and very helpful
Great place to stock up on vaping supplies.
Always a great experience with knowledgeable staff!
Very friendly and have everything in stock
The workers are very nice and helpful. They helped me find the perfect liquid for my vape mod.
Top notch staff. Very polite, and ready to help in any way they can.
My personal favorite Vape shop! Everyone in there is super helpful and the juice and the device selection is great!
Very nice employees working there and they have great products
Friendly and knowledgeable staff. Great experience all around.
Super helpful, friendly, and knowledgeable staff, great selection of juices and products.
Was from out of state and needed an atomizer that not all vape stores carry. Cashier was very knowledgeable and friendly!
Great staff, great prices, and an awesome variety of juices and accessories.
I always get what I need when I go in. And so clean neat, and professional!!
Everyone there is so helpful and knowledgeable. I have yet to go in and not find the answers to questions I have.
Bought a new product and it leaks all over. They will not refund my money or trade for another product... I took it back 3 days after buy it... horrible place
Always a very happy and eager to please staff.
Best place anywhere to get vape supplies! The staff are pros and will provide all the answers!
The guys are great. Very Helpful.
Very helpful staff. Great selection
Highly product knowledgeable. Outstanding
Love this place they always treat me right.
Great juice pricing! Big cheap bottles great flavor
Had everything I wanted that no one else carries.
Good prices. Good people.
Great serve and friendly people and very helpful..
They are very helpful and kind.
Love this place all was have what i need
Helpfully. Got. My. Buddy. Vape. Juice
Best store in town 👌
Very friendly place . A lot to look at . Help in all ways .
They sell products that break quickly.
Great shop and great employees.
Relaxed atmosphere and excellent service!
Great service quick and easy
Nice place good people !
Cloud 9 vapor w.r better deals.
Hoodies not here
Best prices.
Its a vape shop.
Amazing staff