Wonderful experience! I didnt catch the name of who helped us, but he was extremely patient and knowledgeable. Answered all our questions, explained all the options we had, and made sure we knew how to use our new vapes. Great selection and decent prices, Ill definitely be back.
Very well informed and courteous staff. Came in on their anniversary day even though I ride by this place all the time. Jen helped me out and I ended up purchasing a bottle of Green Wave CBD. Been very intrigued and curious out CBD and learned a ton of information from them. Very helpful and passionate about the field. They also have a very large high quality supply of vape products and juice. Definitely recommend you checking this place out.
Just started going here a few months ago and I love it. Great juice selection, good hardware selection and super friendly service.
I highly recommend this location. Theyre all always ready to help out in ANY way. Need advice on a device or just suggestions and theyre always ready to help you with either. The owners are amazing people as well! The entire staff is knowledgeable on their product and really do care about whether you are happy with you decisions! Once again I highly recommend!
Great customer service. Never got interested into anything like this until I stopped by this place. Didnt know what I was doing until someone start recommending things to me. Extremely informative, amazing help, great staff, great prices.
The products here are great and their service is above and beyond amazing. Staff is super knowledgeable. Theyre also an Amazon Hub and this morning the manager met me at 8am so I could get my package before leaving for vacation. I am so appreciative of her for coming in 3 hours before the ship opens!! Highly recommend this spot for their great people!!
Fantastically well-designed store, much brighter and more welcoming than your average vape shop. The staff was knowledgeable and extremely friendly, even reaching out to me by phone to confirm details on an order. The house mixed flavors were excellent, and they encouraged you to try multiple flavors and combinations. Will absolutely be coming back given their level of service exceeded my expectations for a vape shop.
When the for the first time got amazing customer service and really got knowledge about what i was getting and there was very friends working there like Josh and Troy make the experience wonderful and helped me with everything i needed took very good care of me as a veteran. It was really nice clean shop good Selection of juices and he took my vaping experience to a new level and josh always work sunday pay him a visit he will make sure you leave with a smile on your face and i cant wait to go back.
Very bright and clean. You can actually see what you are looking for and doing. Staff was very pleasant, friendly and helpful. Not pushy at all and seemed to listen to what I needed instead of trying to push selected products. I will be going back for any of my vape needs in the future and highly recommend this shop.
Matthew was a great help, helping me find just the right vape for me, and offer other options for me for the future, which I will be back and take advantage of those options.
Me and my sweetheart visted this vwry clean and stocked store Aug 14th @ 11 the sales rep a male went over the top even above and beyond to welcome us he knows his atuff He is very educated regarding vaping juices coils mods etc she lost her previous new vape and needed a replacment asap after getting her reeducated and comfy on the ropes of vaping etc we purchased a new smok vape and tried a hidip vape juice calked dew berry it was awesome we are both hooked on the flavor shes is now loving her vape and we both will definatly be staying a custumor here thank you because no other in baltimore city vape store from charles st to balto st that i visited carries hidrip vape juice period but your storeAgain thank you for your generious and friendly family atmosphere and service to us
Went to this vape shop and I was very impressed with the cleanliness and sleek design as well as the very knowledgeable sales reps behind the counters, they were very helpful and I left very satisfied. I cant wait to return in future to get all my vape supplies. Thanks guys! PSA There selection is on point!!
Gotta say, its a nice place to go relax and have a fun conversation with the employees. Chris is a great asset to your team and knows a good amount about different vape models and the inshop tech (I forgot his name but he has longer blond hair) can fix just about anything, or tell you exactly whats wrong.Definitely worth checking out if your trying to quit smoking, they have a method thats pretty good to help you quit.
My Blu Liquidpod wouldnt work & I went to multiple 7-11s to find a replacement with no luck. Swung by VaporFi and met Chris. He kindly explained that Blu was scarce because the laws were changing in February and offered me a solution that would save me $ and last longer. He showed me how to fill the pod and gave pointers on use. Very friendly & informative. Excellent customer service! Will come again
Great place! Very clean, customer service was immaculate. The kind employee “Sierra” had a very natural approach to the knowledge of items. Thank you for the purchase!
Although we didnt get her name, the employee who helped us is extremely patient with all of my partners many questions, allowing her to feel comfortably informed about her purchasing decisions.
One of the nicest vape shops Ive ever been to carrying all the vape flavors and devices with a great CBD and Delta 8 collection of products.. the cleanest store Ive ever been to!
I came by earlier today and bought a novo I showed my wife and she right away told me she wants one when I came back that night to get one for my wife I saw they had the smaller version of the novo that doesnt require charging the coil ( like the juul) that I smoked before I was kicking myself that it wasnt available when I came earlier. Cheri was there and she noticed how disappointed I was and offered to exchange it for me and so she did thank you so much and I will definitely be back again
The owner is very nice and so are the employees. Comfy, clean shop and a nice variety to choose from.
I was given a time warning for staying here. I’ll definitely be going to another shop. And the staff had no idea what a damn RDA was. I cant believe that I was kicked out. Do not go to this store. I will be contacting corporate. They humiliated me and threatened me.
Great experience for someone thats new to vaping. The guy with long blond and the girl with the purplish hair where both vary friendly and halp full. They didnt have my coils but they helped me purchase a newer better tank with coils i could find at any vape location. They even took the time show me how to refill and change my new coils, which i didnt get when i puchased my vape at a diffrent vape store. Would recommend them the next time someones looking for a good vape store.
I had an amazing experience at this store they helped me get the things I needed and answered my questions Jason and Jen are amazing
One of the finest and informative Vape shops Ive been to. Chris is the most educated sales person Ive spoken with. He answered all my questions and gave me knowledge that I was unaware of.
I have been in the store twice so far in one week every question I had was answered honestly and the whole staff was very professional and super helpful the store is squeaky clean and very easy to see what you are looking for Im new to vaping so all the tips that was giving was so helpful the number one most helpful was Chris helped me with every question I had and they never once tried to get me to buy there most expensive pieces they give you the choice of what you want to buy and give you there personal opinion about them .I would recommend anyone who has questions about vaping to just give them a call I will most definitely buy more from them in the up coming weeks thanks vaporfi for all your help
I stopped by this shop on a whim; desperately needed coils for my Valyrian II tank. Came in around 1pm and was met by Chris. His knowledge of everything vape related was phenomenal. The selection of nicotine juices, cbd oils, tanks and mods was perfect! Most vape shops are flooded floor to ceiling, wall to wall with juices and for me personally, it gets overwhelming. VaporFi didnt have that. Instead, Chris asked me what flavor profile I typically go for and gave me a selection of about seven different juices. And lets talk about prices! The normal place I go to for coils charges $23 for a pack of two. VaporFi? $15. Great prices, great selection, awesome staff, and its right down the street from my job! Ive found my new vape shop!!!
Customer service here is amazing. They have a huge selection. I love this place. Highly recommend.
Great selection. The staff is very professional and helpful. They always have new products every week. The CBD options are great. Great place to shop at!!!
My husband has been trying to quit smoking for years, we went into vaporfi just to check it out and we walked with a vale set and some juice to go with it. Its a great alternative to cigarettes!! The guy that assisted us, I believe he name is Josh he is great very knowledgable about the products and he doesnt just sells you things he tries to get what works for you and what you like not whats hot right now. Very personable guy we have a blast chatting with him everytime we go!
Best vape shop in town! Everytime I shop here Im always satisfied. Chris is always very helpful and informative. I never have any products pushed on me and they always have what I need! Never going anywhere else!
The customer service was good from a guy named Chris on Sunday. But I was charged $15.99 for 30ml of a coffee flavored house juice ( I tried four flavors of the house juice and nothing was nearly as good as FRYD juice). Up the street at Bmorevapes (which isnt open on Sundays) I can get a 60ml bottle of brand named FRYD oreo flavor for $9.99 with the same nicotine content at 6mg. This is a massive price difference. Bmorevapes has a competitive price which keeps me coming back but if I feel ripped off or am ripped off I will never set foot in a shop again. Im sticking with the very good FRYD as my everyday brand because VaporFi (stupid name) has the most disgusting house juices in the history of house juices, Id rather vape festering skunk poo.
One of the most professional and clean vape shops I’ve ever been in. Great staff, and atmosphere. The signature blends are some of the best I’ve ever tried. Will definitely be back.
I was visiting Baltimore looking for a vape shop that would satisfy my needs. After going to other vape stores, this shop is very well designed and is way more than your average vape shop. This store has one of the most customer friendly and knowledgable staff Ive came across. They have great house juices and excellent mixed flavors. I look forward to coming back soon!!!
I learned a lot about CBD while visiting VaporFi - there are many nuances I didnt consider so Im glad I came here. Sierra helped figure out what product was right for me and it works very well! Thanks for helping me, VaporFi.
Great store, had a faulty disposable and they replaced it for me! Would recommend
Extremely friendly staff and large selection of flavors. Would definitely recommend to anyone in or visiting the area
Hey yall Josh helped me out soooooooo much. This shop is amazing any questions you have if you are a beginner with vaping Josh and all the staff will explain everything you need to know. I have never had such an amazing experience with a vape shop!!
I can’t say enough that this is absolutely the cleanest and nicest vape shop I have been in. I will definitely be a repeat customer. Highly recommended!!!!!
Typical vape shop young inexperienced unskilled losers what can you expect the owner is a loser from Western Maryland
Best vape shop in Baltimore. They have a great rewards program and top notch customer service
Chris is awesome! Extremely knowledgeable and friendly service. I’m excited to try these custom flavors!
Love this shop they were extremely helpful buying first vape recommend anyony to try them out
Best costumer service
Josh was fantastic. Helped me find exactly what i was looking for. I look forward to returning very frequently. This place was exactly what i was looking for at the exact time i needed it.
I love going to Vapor Fi because the people are great they also explains how to use your vape they tell you about different flavors you can try its always clean in there looking nice all the time when I go
Great atmosphere and great customer service , and awesome products. If you come and Chris is working, then you will be taken care of !
Chris was very informative on the different types on all vapes and the strands and i ended up getting the best vape for me.The store was immaculate and i had to come in the store
Guy was very nice. He filled my vape for me. Told me what i needed to know. Was worth the money. He was very nice
Great location, good selection of product, clean and inviting store. The staff is extremely helpful with your needs.
Super friendly and knowledgeable staff. Competitive prices.
Didnt need the product anymore . Tried to return product still in package and treated like a fool. Told it could t be returned when it clearly on the receipt says they do for that product. AS LONG AS ITS IN THE PACKAGE. Smh common people. This place is a joke!
Love it here, Chris always has the best information. Still hasnt steered me wrong yet. Will continue to come back here.
Great staff. Nice, clean and fancy store. Had a nice relaxing time. Will def be back.
Sierra and Josh are amazing I live there customer service skills they are not pushy they are definitely very knowledgeable
Dont buy from this company. No response from anyone. I tried to cancel my orxer and the automated system told me i couldnt. They scam people
I have never had a bad experience here. Their expertise are always helpful.
Super friendly staff and the cleanest vape shop Ive ever been to!
Very friendly, great service. Tons of juice combinations to choose from and an ever increasing selection of devices.
I gotta question, Do yall Sell Any of These Items? Puffbars, BlowSticks, Hydes, Isalts, and PoshBars. Thank You Very Much.
Knowledgeable and friendly! Great price and lots of parking.
I am absolutely in love with this place. The staff is super friendly and helpful and it is absolutely gorgeous inside.
Friendly, knowledgeable staff; didnt have what I wanted, but they had what I needed.
Great atmosphere! Love the feel/setup and the staff was extremely helpful.
Absolutely will never go here again . Harbor vapor has better selection and better staff
Kaelyn was dope! very knowledgeable, easy to work with.
Great vape shop, good prices. open til 9pm - Chris is awesome - always gives good advice
This is a full service shop. Quality is great and the customer service is spectacular.
First time into the shop and Sierra was super helpful. Ill be back !
Vape shop for discerning adults. Very clean and knowledge staff. Highly recommended
Sierra was the bomb! Couldnt be more helpful with all the N00B questions I had.
Fantastic service. Josh is very knowledgeable and helpful.
Josh from vapor fi has great public relations and good personality
Great store, will be back soon!!
My husband loves this place! We love this local spot!
Really nice place and Josh is super helpful and informative!
Great store, not your typical vape store.
Wonderful staff and a great selection!
Very nice price, and great vape liquid
Always helpful and wonderful staff !
Everyone but Chris is cool
Great place awesome service
Great customer service!
Best vape shopping town.
Only CBD place Ill hit up
Friendly informative staff!
The nicest tech in there
Sierra is cool.
DJ l
It’s awesome.
Very little to choose from
10/10
10/10 experience