Always professional and knowledgeable about the products in the shop. Payton and Gab are very friendly and greet me as soon as I come in every time!
I’ve been to the Carmel location several times now and have nothing but great things to say! The staff is always friendly and super helpful. I almost never have to pay full price, they always have sales running and great benefits via the rewards program. Highly recommend!
Higher Grade of Carmel is phenomenal. Store is immaculately clean, ALL of the employees are so friendly and easy going. I never have any complaints or issues walking in or walking out. Location is easy to find as well. Go check them out!
Great atmosphere, good vibes and customer service. 💯 Aaron and Payton killed the sale. Came to spend 40 and spent over 100. Go link up!!
Aaron and Payton helped me out a lot! They were so kind and thoughtful. Would recommend either one of these guys!
Love this place, been here many times but got more than usual tonight. Payton & Gab were super helpful on this beautiful Friday evening, thanks yall 🙏
I love Higher Grade, the staff in every location Ive been to have always been extremely friendly and knowledgeable. The products offered are superior to any Ive found in other shops. I believe that HG is the best dispensary around!!
Personnel was very helpful and the store got me the correct Products I was looking for and sent me to one of their other stores for other products. Very good service.
Payton and Cody were very helpful and knowledgeable when it came to the product that fit my needs, I highly recommend them!
Kierra was amazing helping us pick out our new glass!
The customer service is top tier. The store clerk was very helpful and I would definitely recommend. :)
I Love this place! The employees are always nice and happy. Place stays clean and smells nice. The set up and music is always on point!!!
Payton helped me with a couple items I was looking for. Advised on best products, experiences,etc. 10/10 very helpful and approachable.
Great store, amazing staff, and great deals often. Stop in Cody can help you out with anything you need.
Cost is wonderful, and overall just a great shop! Payton and Cody were friendly, knowledgeable and extremely pleasant!! 100% recommend!
Payton and Gab were super helpful and the selection was great.
Friendly staff and a great product selection, they are my go to!
Aaron did amazing and was great service. Also great prices
Never had a bad experience. The workers were friendly and very knowledgeable.
Very please with the customer service Payton and Aaron they are very helpful in helping with we are looking for
Aaron & Payton are the 💣.com! Helped me out so much. I’ll be back guys!
Love this smoke shop very friendly and have really good brands. Definitely my go to shop
Payton and Aaron are so helpful! Great store
Very helpful staff! Thank you
Extremely disappointing. Make sure you pay attention to what they put in the bag, as they obviously aren’t themselves. Then they’ll blame being busy for their poor customer service. Don’t bother going here. 3 people can’t handle the job of 1 person. Absolutely shocked. If you go to pick a bowl up, and they tell you to not, “we have them pre wrapped in the back” just ignore them and bring the bowl to the counter. Otherwise you may just leave without one and then get brushed off like it’s not a big deal.Rebuttal to owner’s response: you did not in any way make it right. You told me to just come get one. And the tone you used was as if it wasn’t a big deal to have me drive back to your store. I’ve been to ALOT of different shops. You are the first to not include a bowl piece with your piece. That’s crazy, they’re cheap af. I stand by my review, and even more so after your atrocious response. No accountability. YOU have a WONDERFUL day :)
Helpful, friendly and clean environment with great prices
Experienced and quality staff! Great vibe!
Shout out to Payton and kierra everytime I see them they are always helping. And shout out to Ben and gabby for introducing me to new flavors and great customer service I appreciate it guys
Aaron showed me around and I was done with 5 minutes flat!
I love this location! They are always so nice and helpful. I highly recommend coming here for anything you need!
This place is great!! I needed a new part for my puffco and they had it in stock. They were very friendly and gave me some tips on how to better take care of my puffco. Great staff!!
Go Arron and Payton! Love this place
Cant even use your rewards on full priced items or when theyre on sale. So whats the point of having rewards? This place is a joke. They dont even make an attempt at making it convenient for you. Just order online and have it shipped for free.
Great service! Excited to check out more!
Never anything new.Definitely not a fake review by a competitor. Why lie on here? Again you told me you had nothing new here, but could order something. Removes the whole point at that end I could order online. Nice rebuttal.You can quickly tell that youre leading nothing.
Wow and Wow! If I could give The Mill more than 5 stars, I would! Daniel is AMAZINGLY knowledgeable, helpful and courteous. He went above and beyond to assist me in finding the right CBD fit for my needs while providing value for my dollar. The store is welcoming and easy to find as well. I will absolutely be a repeat customer. Well done!
Great shop. Great deals
Great place, highly recommend. The staff is incredibly friendly and well-trained. They are great at suggesting products when I explain what I need.
Great first visit here.Staff were all helpful and had great energy. Happy they had what I needed in stock too!Getting what I wanted was quick and easy and check out was smooth. Appreciative too that they keep me informed on holiday deals and flash sales!
Love this place. Super helpful and been going for a while. Josh and Gabriela are great
The Mill is great! Went in looking for help with sleep and was amazed by not only the results but the staff as well. Daniel was extremely helpful and even sent me home with free samples to make sure I got the results I expected. Needless to say I was back three days later to make a purchase and my sleep is better than ever.
I went into The Mill for the first time today and I wish I would’ve made the trip sooner. The man I spoke with, Daniel, did a fantastic job of educating me and explaining things in an easy-to-get manner. Great products, greater variety, and a wonderful location.
I cannot rate this establishment highly enough, and their knowledge/very patient staff is even better-excellently helpful and insightful.I’ll pass many other vape shops to visit, and I have utilized the assistance of at least three different employees there.
Peyton is very informative patient and friendly. Very clean atmosphere and discreet.
I frequently visit Higher Grade in Carmel, I live close and their prices are the best in town that I’ve found. From my nicotine like Mr Fogs and EscoBars, to my new favorite Delta-8, they’ve got it all covered. Not to mention the staff is super kind and helpful. Make sure you actually sign up for their rewards program too! It will save you a ton if you visit frequently. 5-stars!
The shop is very well stocked and clean. Dan was incredibly helpful to myself and every customer that came in while I was there. Hes very knowlegable and made sure I understood what I was buying and found the most cost effective ways to get what I needed out of CBD. Left in a far better mood than I came in. Will most definitely be a returning customer in the near future.
Great selection and helpful staff
I had an awesome experience at The Mill CBD recently. The staff is knowledgable and very willing to help meet any customers needs. The location seems brand new and they offer a wide variety of products! The prices were also reasonable and they offer sales periodically. I wouldnt trust anyone else but The Mill for my CBD needs!
I’ve been to the Carmel location a handful of times. Every time has been a very pleasant experience. The staff is welcoming and extremely knowledgeable
I recently had my first visit to higher grade. I was really impressed with a lot of really beautiful pieces! Their prices were tremendously better than other shops in the area. I will be visiting this place again!!
The store is excellent. They were very. professional, knowledgeable and explained all my options. The shop was clean and well stocked with a wide variety of products. I got 10% off my first purchase. I will continue to shop with them.
Since the first time i’ve went to higher grade at the carmel location i have not went any where else since. the staff that work there are always so welcoming and very helpful everytime reguardless if i need their opinions on flavors or anything. i always feel welcomed and appreciated every time and recommend anyone to come to this location you will not leave unhappy.
This was my first experience here. I came from a friend’s recommendation and I am not disappointed. I will definitely be back, staff is really helpful. Especially when you have no idea what you’re looking for
FriendlyWell stockedGreat selection and prices
Bc of my awesome anxiety, I was hesitant to go in person, but decided to bite the bullet and I was not disappointed. Definitely the friendliest, knowledgeable, and least intimidating sales experience Ive ever encountered. Even my husband was impressed that I did the talking bc I usually make him take over! But thats how welcoming this place was. Im really glad I decided to stop in and will be back.
Decent selection of products, but the HIGHEST prices I’ve ever seen at a smoke shop in the Midwest, it’s really just unnecessary. great place if you like feeling like a big baller and paying double the price for your items like you’re in a legit dispensary. if you don’t like buying average products at double the price than what they can be found at literally anywhere else, then shop elsewhere and save yourself money, if you’re into that
Went in a week ago to a different location from my favorite Logan street V&P. This is closer to my work so I would give it a shot. Purchased a Aegis Max mod and Freemax M pro tank. Was informed it was a lower power mod but would run the single coil and dual coil that comes with the tank. Excited to see what options my new tank has so I decide to try the triple coil. However the mod is not enough power to run the coils I purchased. Went in today to see if I could exchange the mod since it does not power all the options my tank has available. Apparently the employees and manager were warned that I may be back because they knew the mod didn’t have enough power. Key words here are the employees knew, so today after knowing I would be back I was offered a small discount in purchasing a new mod to replace it (it has been a week). I was not informed of the return policy and apparently after warning the store employees that I would be back and that I was supposedly told it would not be enough power it was going to be a “change of heart” return and I was stuck with the device. Basically a $60 paperweight if I want to use the tank I purchased also non refundable. I didn’t want a refund here just some store credit if even slightly discounted to make it right. Usually place is amazing but this leaves a very sour taste in my mouth. However the employees are great and the products top notch. I’ll be back because it is still the best around.
Excellent selection. Staff very friendly helpful in finding and suggesting of vape. I have become a repeat customer
Daniel is the man! I was a first time visitor, and he took the time to explain things to me, hear my needs, and recommend a few options to explore. Neat store, good folks, an all around fantastic experience!
I have tried many CBD shops around the state of Indiana in search of the perfect one, and today I believe I found something truly wonderful and one of a kind! The Mill has a great selection of anything from CBD infused lip balm, to PREMIUM CBD hemp flower (and yes its actually premium.) lab reports are included with most, if not, all of their products, and they are as friendly and helpful as any strangers could possibly be. This shop has quickly become my go to. Give it a try. You will not be disappointed.
Ummm, yeah. I only went to this place because of the extended hours. Im a big fan of owsley. Dont appreciate being sold a product that literally gushes out of the opening, then taking it back to be told sorry thats just not really our problem. Also just bought a disposable pen and it wasnt even charged. Its been sitting on my charger for 3 hours now so obviously its a boof cart. Im sure if I try to return it Ill get a bunch of static so there goes $55 down the drain. Not cool.
Everyone working there has been extremely knowledgeable and friendly. Their brand of full spectrum tincture has been very beneficial for my general aches and pains and anxiety. Highly recommend this place!
The Mill employees know that the first rule of business is to create a positive relationship with the customer and that’s what you can expect each and every time you visit. They are very knowledgeable, good variety of products and of the 7 or 8 times I have visited usually have some kind of sale going on, which is pretty nice.
Cool place. Josh helped us out last minute and was great.
Vape And Wellness is the greatest vape shop of all time! Best customer service, the employees are always nice and welcoming, very helpful. Vape and wellness always goes above and beyond to make sure I’m pleased with my purchases ! FIVE STARS! I appreciate your business V&W!!!!
Great customer service , explained everything very well. They have great product and highly recommend there business
We just went to the Carmel store on 116th. Didnt get the guys name but the person working the counter was very helpful. The place is very clean and they didnt try to upset anything. Overall enjoyable experience.
Loved it here, the guy we worked with was super helpful and knew exactly what he was selling. Answered all questions and was very pleasant to talk to. Will be defiantly going back here again!
The sales team is very knowledgeable about and helpful with the products they sell. I highly recommend this business for your vape and CBD product needs. The location is an easy in and out located just off the Keystone Parkway and 116th Street roundabout between the Woodland Golf Course and 116th Street.The store is very clean and well kept as well.
This is the best vape store in Indiana I’m my opinion. The service is amazing, the price is better than most, and they have everything in stock I need every time!
I was shopping at The Mill CBD Carmel yesterday to purchase my regular product but it was out of stock however, Daniel helped me choose another product that was comparable and if not better. Daniel was extremely informative and eased my mind about my new purchase. Thanks Daniel!!
I have been and shopped at numerous vape stores over the years and many of them were just not flare at experiences. Very professional team and fun and willing to help with any question or concerns!!
Best CBD shop Ive been to. Very knowledgeable staff and they only stock quality products with certifications. They follow all the rules and regulations! I wish they had more CBG products, but they said theyre getting in some this week!
They are so nice and informative...no question is stupid. I love shopping and learning at same time...GREAT CUSTOMER SERVICE
Upon entering The Mill, I was greeted by a charming British lass. The atmosphere was pleasent, and clean. Both the left and right sides of the establishment are lined with a wide veriety of various CBD products.Being my first time it was quite overwhelming, but Alex (the Brit) was incredibly helpful when it came to helping me make my first CBD purchase.The other lady behind the desk was equally kind and friendly. Together they form a duo that made my experience very pleasent. The establishment was quite professional and has my vote. 10/10
Daniel spent lots of time helping me understand CBD. If you want to learn how CBD might help you then this is the place to go. Daniel did not try and sell CBD as the magic cure for everything but focused on what CBD is known to be good for. I will definitely go back.
Went here to try to find some delta 8 and vapes, yet they over price each item by at least $20. I found the same products I’ve purchased there at other shops and online for much cheaper. Example ghost hemp delta 11 2g goes for $25 online and at other shops, yet it is atleast $65 here. Very confused also the one purchased does not look like other ghost dispos, no label and looks fake. Don’t waste your money here.
Daniel is very knowledgeable and helpful. He did a great job educating me on the different products. I recommend this store of you are interested in learning more about CBD.
I came to the mill at 10:30 today. It was a pleasant experience and the staff memeber I talked to was nice and very helpful. I would recommend this place to anyone that needs CBD products. I got a lot of awesome free samples!!!!!
Im new to the area. So I didnt know which is the best vape shop . So tried couple until I tried higher grade . Reasonable prices . And very nice employees . From now on I will only be buying from this place .
Always the best service every time I’ve been to this shop! I forgot to get his name, but the guy who’s helped me a couple times is super nice, doesn’t make you feel pressured to buy more products at all, and is very educated on cbd! very helpful, especially for anyone who is new to cbd. I also love the cbd oils and vapes that I’ve tried. Definitely recommend The Mill CBD!
When I first heard about a CBD shop going into Carmel,I was excited to see what they had to offer. They had more then I could even imagine. We got some bath bombs from there that worked out very well and was looking forward to going back to get more sometime soon.If your looking to get into cbd look no further.
Definitely love the moon babies gummies. I also get my vape fluid from here. Always nice, always have rewards on my account love this place and the people. Definitely try the delta-9 products!!!
Loved the environment and the products! Dan was very helpful and kind about helping me pick out the right CBD wax. Will definitely come back soon!
I love the place but I wish they get more Banana Cream Pie flavored juice !
Man! This is my new favorite smoke shop. Jimmy did a great job being patient with my indecisive tendencies. I will define be back.
Daniel is very knowledgable and takes the time to thoroughly educate you and guide you in the right direction. Very friendly and professional. All in all I had an exceptional experience here!
This is a great establishment. Very helpful and knowledgeable. The employees are always friendly. Thanks Ben and Dan.
The gentleman helping us was very kind and helpful with giving us all the information needed for my first time in the shop. It was a very clean and comfortable environment to shop in. Highly recommend.
I had a great experience at the Mill. As an individual without much experience in this area, Dan was extremely helpful and willing to listen in order for my specific needs to be met. A+ service
Stopped by today, Daniel was extremely kind and knowledgeable. His goal is to treat not to sell. Great place, will definitely go back.
So excited to find such a great vape shop right down the street from my house in Carmel! Keegan & Grant were on staff tonight and were super helpful and friendly! I will absolutely be back!
Amazing store. Best prices I’ve found in the Carmel area. Always super helpful and they have my boyfriends favorite flavor of Mr. Fog!
This place is amazing. They have everything you need from nicotine pens, CBD/DELTA8, glass pipes. ...not to mention everyone that works there is beyond helpful!10/10
The employees are always kind and quick to answer any questions you may have. I have also received great recommendations from the staff.
Dan Hubbuch was very helpful. Being new to CBD I didnt know what I wanted and Dan asked me the right questions so he could get me the right product. I will frequent this place in the future. Thanks Dan
Clean environment, friendly and knowledgeable staff. Decent prices!
Joshua was very helpful! Awesome store!
One of my favorite shops in Carmel . Very informative aswell
Everyone there is so friendly! Love the owners they are both very nice! I wouldnt trust anyone else but this place!
Gab was very helpful!!!
The store is very clean and the staff is excellent! Great customer service and great products! By far the best cbd store in town! Highly recommend coming here for all your cbd needs!!
Cody was awesome to deal with. He helped me find exactly what I was looking for. I will definitely shop here again!!!
Love everything about this place! The people, the products, the experience. All around amazing place and so happy they opened up more locations!
The guy in there is so humble , need more people like him . Customer service is excellent . Im now a regular customer !
Staff is so friendly! I have a great experience shopping here and I always find what I need. Kudos team!
Went in looking for a pain remedy. Dan Hubbuch is very knowledgeable and patient with many questions. Will refer this location and him to everyone.
Excellent customer service and info on the right items that would be helpful for you or your love one. I’m very pleased.
Great service!
Just like the first time I walked into the 1 in noblesville, super friendly, great welcome, selection, prices, variety.
Great place, staff was very knowledgeable and helpful. Had a vast variety of products that was very reasonable.
Best CBD store in Carmel! Dan is very knowledgeable about the products he sales!!! Definitely will come back!
Friendly, knowledgeable staff! Loved shopping here and will definitely be a return customer.
Peyton is the best
Solid spot, thanks to Payton
Always helpful when I come in. Lowest prices around and great deals as a member!
Friendly and very knowledgeable staff! Solid selection of products, dont see what you need, just ask.
Cool place, friendly with great products! Would recommend
Great location, staff, and selection!
Have been great since they opened up in Noblesville! Riley was a great help!
So clean, so informative and too kind!Thank you.
Awesome customer service keeping my 14 year old dog active and happy with cbd tinctures very knowledgeable.
Dan is very kind, friendly and knowledgeable and I know who to go to if I need any information. :)
Awesome place! Awesome business. Daniel knows the product & is top notch!
Awesome and super helpful, great selection of juice and products. If youre in the area this is the shop to go to 🥂
Alex was awesome.. she was so attentive to help me find the perfect cbd for me 💕
Clean store, no pressure sales and thorough explanation of different products, Daniel was very helpful and prices are very competitive with online.
Daniel is very educated and very helpful!! Definitely recommend coming to The Mill CBD for all your needs!
Great and knowledgeable staff.Very clean and organized store.
I’ve been to the Fishers and Carmel stores, always a great experience, friendly staff, always have what I need.
Daniel took time to ask thoughtful questions and pair me with the right product. Very satisfied. Thanks Daniel!
Knowledgeable friendly staff, great selection, really helps with my chronic pain!
Always have exactly what Im looking for. Riley has great customer service.
Great service by cammie!! Very helpful, knowledgable, and professional! Will be back
Helpful knowledgeable staff. Always friendly.
Very good service and helpful employees.
This place was awesome i got great customer service and it was so genuine!
Great selection and helpful staff. Thanks!
Quality products and amazing staff!
I have fibromyalgia and received a lot of help in selecting products that would help with pain and inflammation. Ill be back for sure
Riley was super helpful for a first timer!! Great selection!
Very costumer friendly and they showed me exactly what I was looking for! 🤗
Best product n customer service in town
Great place with great service! Cami was extremely helpful.
Very educated staff. Makes buying the right stuff easy.
I walked in to the store and was helped right on the spot Cody was working and he helped me with all my question thank you
The truth! Natural healing. Great customer service.
Always a good stop. Ben is the bomb diggity. 👍👍👍👍👍👍
Very helpful and welcoming staff
Great knowledgable customer service!
Very knowledgeable and willing to take time with you.
Daniel is super helpful and very welcoming!
These guys are full of friendly and knowledgeable help
Best in town! Ask for Ben and Cody!
I like going to Vape and Wellness. The staff is very knowledgeable and helpful.
Very helpful staff
Good
Great place, great staff always helpful!
Love the staff and their knowledge!
Awesome place, super informative and helpful
Thanks Cody for getting me set up !!! I’ll be back !!
Great service very recommended
Lots of options, with very helpful staff
Wonderful atmosphere and wonderful people!
Very knowledgeable and helpful!
Best place in town!!
The mill rocks my world!
Great Knowledgeable staff!
Awesome.
Andrew was great!
Great place
Cody is awesome!
Awesome place!
Very informative!
Very helpful staff
Dope experience
My favorite place! Gab is always so sweet and answers all of my questions!
Gab is amazing!!!! She is always super helpful and sweet! Love this location!
Great place
In the man