Bliss Luxury Spa & Salon

4020 N Ocoee St, Cleveland, TN 37312, United States
Appearance
Bliss Luxury Spa & Salon
Comments
Sa
Review №1

While visiting family in TN I booked my wife a massage for her birthday. Sandy took care of us and got us an opening with Jeffery. Jeffery was AMAZING! He did wonders for my wifes neck and shoulder pain. My only regret is that I can only give 5 stars for my the review. Jeffery, Sandy and all at Bliss deserve 1000000 stars for their services, their beautiful establishment, and their wonderful accommodations for us after a long trip! Will definitely come back next time we visit!

Mo
Review №2

This was the best massage and facial experience I have had! This was my first time at bliss, and I was greeted with kindness!Mrs. Cindy was the lady who did my massage and she is the SWEETEST thing. She was extremely respectful, kind, took her time and made you feel very comfortable. Such a calm presence! Her technique was perfect and I left feeling so relaxed!Mrs. Diane did my facial and my skin never felt better. She is very knowledgeable about skincare and gave me some great tips to take home! She is so kind and I love her personality!Overall a great experience!! Both of these ladies are a wonderful choice!

An
Review №3

Such a beautiful and relaxing spa. The employees were so kind and helpful! HIGHLY recommend Tish as your masseuse, she did an amazing job and went above and beyond. Will be requesting her again!

Da
Review №4

You gotta see Darby and get a massage! She is amazing! Will get those knots out and youll leave feeling great! Thanks Darby!

Ju
Review №5

Heavenly Perfection!! We have been to Bliss several times (for facials). Every single visit is the same.... AMAZING! The staff is amazing, professional, friendly and accommodating! If you get a facial - ask for Maci or Emily! That is who we schedule with every single time!!! The facility is clean, quiet, elegant, relaxing and we absolutely LOVE it there! We highly recommend this spa to everyone... go!! You will LOVE the experience!

Ni
Review №6

My husband purchased me a $300.00 gift card to Bliss Luxury Spa & Salon. I wanted to get my lashes done. Went & got them done and instantly before I ever left the salon had a pain in my left eye that felt like a razor blade cutting when I blinked. The tech looks in my eye a few times and says she dont see anything. My eye was super red and wouldnt stop watering and pain was super bad! She asked another tech to take a look and see if she saw anything in it. The lady said no and so they walked out of the room told me to lay in the dark with my eyes closed and see if it helped. I laid there for a few minutes, and I hear them as soon as they closed the door whispering. Im not dumb & I knew they were talking about me. I get up and walk out. As the day went on it got worse to the point I couldnt open my eye. Couldnt sleep that night bc the pain was so bad, so I had to use coconut oil and take the lashes off. When I finally got them off the pain instantly was better!!! What happened was she had glue caked up in the corner and it was sharp so every time I blinked it was cutting my eye. So, I went back to the salon to show them where my eye was actually cut. I asked the lady (SANDY) since I didnt get to keep them 24 hrs and it was nothing that I did to cause it, could they refund my money to my gift card so I could use it on another service at their salon I could enjoy. The lady said she had to talk to her manager and would call me the next day with an answer! The next day came, and I never got a call. So, I called and spoke to the same lady (SANDY), and she said that she was still waiting to speak to the manager and would call me when she did but continued to say she was a retired nurse and the spot in my eye was NOT from the lashes it was from an eye injury. WOW!!!! Seriously then what else could it be it wasnt like that when I came in there but was the next day after I kept saying something is wrong and something is cutting me in the very spot where the red mark appeared, and you could see was cut. She finally calls me back and says I spoke to my manager, and we dont feel we owe you anything bc you actually got the service and the spot in your eye is not due to the lashes. Also asked well did you go to the doctor? Did you have a cornea abrasion? Like seriously none of that is even relevant... Im blown away that they dont even care to try and make it right when their tech is the one that globed the glue up in that corner and it was what was causing the issue. Its not like I asked for the cash back or the money back for the gift card. I simply asked for it to be put back on my gift card so I could try to enjoy a different service at their salon!!! The tech was telling me she owned her own business doing lashes outside of this salon and that we should come over there because its cheaper. I have never been treated so poorly especially by a place that you are supposed to feel so relaxed. I even have $150.00 still on my gift card and I will not darken the doors of this place again!

Tr
Review №7

Love bliss, I go every 2 weeks for my service and I always get Diane or k. They are both very knowledgeable and kind. I love the facials and how gentle they are. They also remember little details about you to make your experience better and the atmosphere is calming and as a mom of 2 I look forward to it. Also keep in mind this is a spa to relax so they do not allow kids in the building out of respect for everybody else. I learned that from my 1st appointment but I completely understand why.

am
Review №8

Everyone is nice and I loved the atmosphere. However, I was not satisfied with my haircut. I couldn’t go lighter, so I chose a neutral color that was supposed to have blonde and my money pieces were supposed to be touched up. My money pieces are piss yellow and not a speck of blonde in my hair. I have wavy hair and the stylist cut my hair while it was still wet and didn’t check to see if it was even. I’m not sure if it’s supposed to be layers or just uneven but I’m not happy with it. I was told I couldn’t go lighter until my next session, but my hairstylist back home said she can fix it and do what I asked for. I just moved to Tennessee and was excited to try this place, but I will stick to my hair salon in GA. I included 3 pics of what I asked for and what it ended up looking like- $258 later. You can literally see how uneven my hair cut is and no blonde whatsoever.

Ch
Review №9

Essential Christiee does amazing work, Im always happy with bliss. I was in between when Nancy left, bc I wont let just anyone touch my hair. Shes professional, she listens to what you want, I have sleek hair not a hair out of place, compete precision. Im happy. Thank you! -Christina

Mi
Review №10

I had an amazing experience for my first time at Bliss. My husband purchased a gift card for Christmas for me to get a maternity massage as that’s all I had been talking about wanting since becoming pregnant and dealing with the aches and pains. I was hopeful that I would walk out feeling better but I walked out feeling AMAZING. Lacey did such an amazing job working on any problem areas I had and just making me feel comfortable all the way around. I’d never gotten a massage before so I walked in to this experience blind and left wanting more. Can’t wait to come back and get another massage and use some of the features I was unable to due to being pregnant.

Ta
Review №11

Got my facial booked with Emily. I absolutely loved it. She made me feel so relaxed and my skin feels so good. Much needed me time. Thank you

He
Review №12

Tish was amazing and everyone that worked there was so kind. This was my first time getting a massage in years and I was super nervous about it being awkward or just not knowing what to do but everyone made it go so smooth and made me very comfortable. Tish did my massage and she did an amazing job and will definitely go back to here when I can!

De
Review №13

Staff are very sweet. Very well kept, clean and luxurious spa. Place smells amazing every time I visit.

Sa
Review №14

This was my first visit at Bliss and I was certainly impressed! The front desk staff was welcoming and friendly! When I entered the spa, they took time to show me around and explain where to change and what to expect. The facility is impeccably clean and beautiful. Massage clients are provided nice comfy robes and slippers to use during their visit (which was a great amenity)! If you arrive early for your appointment, you can take advantage of the sauna or the relaxation room (do it, it is great)! Tasha was my massage therapist and she was amazing! She took her time to address problem areas and trigger points. She was very professional and allowed me to completely relax and enjoy the experience! I have had many massages in the past, but this was by far the BEST experience I have ever had! I cannot say enough good things about my experience at Bliss and I am so excited to go back! (I scheduled another massage before I even left the building!!!)

Ka
Review №15

Tiffany was amazing and professional. She made sure all my tense muscles were relieved and relaxed. I will definitely be coming back to see her and will definitely recommend her to everyone I know. Thank you Tiffany

De
Review №16

Abby was a real sweetheart & very attentive to what I wanted. I got the balayage, shampoo, cut, & style. It was amazing & can’t wait to go back!!

Te
Review №17

This was my first visit to Bliss and my first time having my eyebrows tinted. First the Bliss surroundings are exquisite- very soothing and calming. Every single person was welcoming. Diane was unbelievably kind and very professional. Even though I was only getting tenting done I was very nervous. She was so understanding.And the outcome was amazing. And best of all, I booked a second appointment. Thank you Diane and Bliss.

KE
Review №18

I had my eyelashes tinted. Emily did a great job.

Ab
Review №19

I woke up late due to being a new young mother. I’ve had one bad experience with a massage place and this was supposed to be a nice gift to me. This place is unwilling to work with people at all when missing their appointments and that shows for a lack of care for any person in the world. I’ve had complications with breastfeeding and this was supposed to give me helping hand. I will never be going to a massage place now because this makes a second bad experience with apparently people who have no compassion.

Ca
Review №20

Chris gave me the best haircut I’ve had in years! She understood what I needed better than I could explain which means she respectfully listened to what I wanted and not what she wanted to do. Refreshing. She’s great with color too and honest to not overcharge for services I signed up for but didn’t actually need. She’s won my business hands down.

Fr
Review №21

Cindy is absolutely amazing! She made me feel completely at ease and had me relaxed in minutes. She is my favorite and you will not go wrong if you choose her. I cannot wait to book another massage with her. Bliss is a wonderful relaxing spa.

Al
Review №22

This was my first spa experience and it was all together great. The robes are to die for, I wanted to take one home so bad! Bailey is such a wonderful massage therapist! I highly recommend her. She has a great personality and kept me laughing the whole time. Diane did my my facial and I was so relaxed I thought I might actually fall asleep! Sami did my pedicure and she is honestly the best nail tech I’ve ever had an experience with! She took her time and paid attention to detail! I can’t wait to come back and see all these wonderful ladies again. Thank you so much for such a wonderful relaxing day! 💛

Al
Review №23

4/22/22 They do not answer when you call to cancel days before your appointment then charge you $88 anyway. Get a better system!2021: Kendra did a great job with my first cut at Bliss! She is very friendly and knowledgeable. Thanks again!3/12/22 Update: Bliss has such a friendly, relaxing atmosphere! Jasmine was amazing. My hair looks so healthy and feels great!

Br
Review №24

Today was my first time at the facility, and the experience was phenomenal from walking in to exiting. Cindy was AMAZING. I’ve bragged on her and the experience to several people already, and I will highly recommend Bliss. I’ve already booked my next appointment, and even though Cindy wasn’t available, I’m sure it will still be a wonderful experience based on the level of professionalism I witnessed today. Thank you all for being awesome!

St
Review №25

I loved it. Jasmine listened to what I wanted and did my hair exactly how I asked. Great conversations, as well. The place was super clean and relaxing. I very much enjoyed my visit and will be back!

Ma
Review №26

I just visited Bliss for a deep tissue massage. First, I would like to give God the glory because I soon as I laid down I asked that He would work through Courtney’s hands; and that’s what He did! Secondly, I would like to express how wonderfully talented Courtney is... I asked for deep tissue and that’s exactly what I received. The massage was not only relaxing, but very therapeutic! Being the daughter of a 30 year long massage therapist, I know the hard work that goes into deep tissue and I’m so very grateful for Courtney’s attention to detail and true love for her calling. Lastly, my overall experience with Bliss was relaxing and very comfortable. I appreciate all the effort that every staff member made to make my visit memorable. Thank you and you have my very best recommendation to everyone considering a trip to Bliss!

Ho
Review №27

All I can say is absolutely amazing. The whole experience was just awesome everybody there is super friendly and super sweet its just a great environment with amazing quality and amazing outcomes. All I can do is talk good about this place. Nancy is such a great stylist and she is so easy to get along with she is super funny and great at what she does. I was scared to get my haircut but she made it all worth it and I will definitely be back again just because of her. So my rating is 10 out of 10 would recommend will definitely come back again! 💖

Al
Review №28

This was my first time getting a facial and it was amazing! Lynn made sure I was comfortable and well informed of all she was going to help me with and the products she was using. I was able to talk casually and comfortably with her about my concerns and she helped come up with a solution and what would help my skin the most. She was very friendly, definitely coming back!

An
Review №29

Bailey is truly the best! Such a sweetheart! I go monthly for a massage and to relax. Being a pediatric home health nurse puts a toll on my body. I have noticed a big difference and I don’t get headaches like I was getting. She offers great advice for stretching. I highly recommend Bailey, she is knowledgeable and always very professional.

AB
Review №30

Hi, I had my lashes done in this location, and when I went back to do my refill, they had to take them all done, and I ended up with baby lashes, no lashes at all. That was a horrible experience. I hope no one has to go to. Emily did a horrible job and I don’t want anybody to have to go through this. She was very nice and friendly, but way too young and unexperienced for what I believe. Do not get extensions there as they hire an experienced. Just graduated individuals. However, Kaitlyn seems to be doing a great job, she took them off for me. It was very apologetic just couldn’t help me out because all my lashes were gone since the prayer girl put one eyelash and two or three of mine, by the way, I have lots of lashes I just wanted not to wear mascara for a while and ended up with a nightmare.

Ke
Review №31

Sami did a wonderful job on my nails. She took her time and the end result was beautiful. The whole experience from the time I walked in the door to the time I left was better than I could have asked for. I definitely left feeling that I had been pampered! I scheduled my next appointment before I even left.

ma
Review №32

I have went to Emily for my lashes since around November. I would never go to anyone else now, She is the best! I’ve seen a negative review about her and just had to say that I love her work.

La
Review №33

I got the lash and tint with Lillie and let me just tell you, she/it is amazing! She made me feel so comfortable (considering my eyes were closed). She communicated everything she was doing so I was never left wondering. Im also a jumpy person and she accommodated that with touching a spot on my face before touching my lashes which really really helped me know to expect it so I wouldnt jump. Im almost 3 weeks post-lashlift and already cant wait to go back. I love them! 10/10 recommend!

Br
Review №34

This salon charges full amounts for unconfirmed - unattended services. My card was charged $200 for an unconfirmed service, then when I asked if there was any way to re-schedule or refund I was informed I would then be charged again for any other services and no refund would be given. The only answer I got was “it’s our policy.” I then asked was there any type of agreement that I had signed stating my knowledge of their policy the manager stated it was a verbal agreement. She was absolutely no help at all, all they cared about was their verbal agreement. My husband and I did enjoy going here but we will never be back. Horrible customer service.Not to mention, during this time I was in the hospital delivering our first baby boy. But, unfortunately that wasn’t going to be forgiven - it’s their policy. 😂

Di
Review №35

Beth was wonderful! I could feel the care she took. She found spots I didnt even realize were a problem. I really appreciate her taking the time to assess my needs. I especially loved the stretches she did. It was very relaxing and even more I really felt someone was focused on making sure my needs were met. It was such a treat.

Ma
Review №36

Pretty good experience overall, would definitely try again. My fiancé gave me a certificate for Christmas that allowed me to have almost a half-day-long spa day, which consisted of 30 minutes in the sauna, a 30 minute bath soak, a Swai Thai Massage, and a Sole Soother. The massage and the Sole Soother were both fantastic! But the sauna and the bath soak were less enjoyable. The sauna was really no warmer than the ambient temperature of the room and was actually quite drafty and cold from the seal on the door. I even exited the sauna to make sure that it was actually turned on on the outside. This was worsened by the fact that my bath was cold when they came to get me from the sauna for it. No one ever asked if I had a temperature preference for my bath beforehand, which is fine, but it was way too cold to enjoy, especially since the ceiling fan had also been left on. I was unsure of how to turn it off, running around half frozen and half naked, I finally just retreated to my bath as it was at least warmer than the windy room . I tried to let some of the water out and run hotter water, but the tub was so large that I never got it to a comfortable temperature before my time was up. My belongings also became stuck in the mens lockers, as the key wouldnt open the lock. Several of the employees tried helping me, but eventually just forced it open. None of that was honestly that big of a deal, and all-in-all I would likely go back if given the opportunity....but definitely make the request to have my bath quite a bit hotter. 😊

am
Review №37

I had never been to have a real, professional massage before, so I called bliss. It was easy to make my appointment and I was not dissatisfied with anything today. I will for sure be back! They were very professional and clean. And if you need a good massager.. Bailey is your girl. She gets the job done well! Can’t wait til I book my next appointment with Bailey!

Ma
Review №38

My first time to a spa but not my first massage. Ive never been so pampered in my life. Kayla did an amazing job on my massage. Thoroughly enjoyed the sauna and relaxation room as well. Thanks to my kids for this amazing gift!

Ci
Review №39

Today was my first visit to Bliss Spa and it will not be my last! Actually it will be added to my routine to return at least monthly if not twice a month. I absolutely love the atmosphere and the staff! The entire spa was very clean, stylish and very calming in every space I visited. Today I had the joy of meeting Macy and she is an absolute doll! Macy was so welcoming, knowledgeable and went above and beyond my expectations! Bliss is the BEST all around! Five Stars🌟🌟🌟🌟🌟Cindy

Br
Review №40

Amber did an amazing job with my cut and color. She listened to what I wanted and did exactly that! Her personality and chit chat was just as awesome. I would recommend her 10 out of 10 times! The salon itself was clean, welcoming, and was an extremely relaxing environment! Can’t wait for my next appointment!

ch
Review №41

This was a fantastic experience. From scheduling to being welcomed when you walked into the facility and enjoying the relaxation room as well as getting a facial it was all top-notch. Lily does amazing, amazing, amazing facials! I live 3 1/2 hours away and I will be back at least once a quarter to get a facial with her!

Mi
Review №42

I have had several services on several dates and zero complaints. Cancellation is simple, just give more than 24 hour notice.Facilities are always extremely neat and relaxing. All staff have always treated me kindly and respectfully. Absolutely love Bliss ❤️❤️

Ni
Review №43

All the staff were excellent! Jeff did such an amazing job. All the stress points and kinks were worked completely out. I had the two hour signature massage and I highly recommend it! Jeff is so knowledgeable about how to avoid tension and release stress as well. Definitely making another appointment in the near future!

Ch
Review №44

My visit to Bliss was absolutely wonderful! From the moment I walked in the door to the time I left everything was well bliss. Ava was like an old friend and she made sure I was at ease the whole visit. My hair looked amazing and it turned out exactly the way I wanted. I have already booked my next 2 appointments!

Lu
Review №45

Bailey was very sweet on my first time visiting Bliss Spa! I enjoy every minute of my signature massage and have already made my next appointment in a couple weeks. Would highly recommend to friends and family! 10/10

El
Review №46

Nancy was fabulous! I’m always so nervous about letting someone new work with my curly, frizzy, crazy hair, but she was wonderful! She was able to help me figure out exactly what I wanted and she talked me through the whole process. I’m delighted to have found a stylist that understands my hair. I will definitely be returning!

Lo
Review №47

Courtney was very sweet. One of the best massages Ive ever had. She spent extra time on the spots that needed it. And listened if I told her the pressure was too much. I cant wait to go again!

Ar
Review №48

Beth was so kind and so knowledgeable. It was a wonderful experience. It was so much more beneficial than just your run of the mill relaxing massage. I feel like she made a major difference in all the areas I’ve had discomfort. I will definitely be back and I’m sending my husband in for Father’s Day.

La
Review №49

Kayla and Jeffrey are amazing! My husband and i enjoy the couples massage. It is such a memory!

Br
Review №50

Jeffery did an excellent job. The pressure during my massage was spot on. I felt very relaxed and comfortable. I enjoyed this massage very much. Best one so far. Will be requesting him again on future massages!

T
Review №51

My first Brazilian wax, ever.I experienced my first Brazilian wax with this salon, and Diane was the person who guided me through the entire process. I came in, explained it was my first time, and she walked me through baby steps on how everything would go, and that it would be perfectly okay to stop at a bikini for the first time (baby steps!)I ended up trudging through the entire thing and it did... indeed hurt. It hurt ladies, it does. But Diane was incredibly nice and comforting, and made the entire process as painless as it could be. Id definitely recommend her, 10000%, especially if it is your first time. I did it. I made it. And Im gonna do it again!

Bu
Review №52

To say I loved the signature massage I had today with Bailey is an understatement! I was in need of some relaxation and tension relief with my massage, and it was exactly what I experienced and received. I’ve already booked another session for January🥰😍 Looking forward to many more visits to Bliss! Thank you Bailey!

Ti
Review №53

This place was recommended by a friend. I thought it would be a good place for us to try. I did have a few questions regarding the services they offered. When I emailed them with my questions. I received very rude and vague responses. They let me know in one email that they use Lavender, to which I let them know I was allergic. They wrote back with maybe you should go somewhere else because we use lavender throughout our center. Its pretty sad that this place does not want to cater to people who have allergies.

La
Review №54

I have had dozens of massages, and Kayla gave me the best massage Ive ever had. I was incredibly relaxed, but I didnt fall asleep, which I always hate when I do because I miss the massage. Kayla is a fantastic addition to the spa, and I cant wait to book with her again!

Je
Review №55

This was my first time at Bliss and I can definitely say I will be back! The atmosphere was amazing and relaxing. The ladies and Nick who performed my services were so friendly and did an amazing job. Thank you each for the time you took to help me feel relaxed and enjoy my time there.

Ba
Review №56

Courtney was so great today! I am almost 38 weeks pregnant and received the prenatal massage. She knew exactly how to lie me down comfortably and made sure I was doing okay throughout the massage. She focused on the main areas that have been hurting me: my back, my hips, my legs, and feet. Thank you!!

KE
Review №57

First time ever going here and can honestly say Bliss is the best spa I’ve ever been to!! It is so clean and professional and makes you feel like a million bucks! I was blown away by how beautiful this place truly is. The staff and owner has literally thought about every little detail that I feel other places don’t care enough about. Everyone was super welcoming and you can tell they are there to serve the customers. After my massage and facial, there was no rush to hurry and get out for the next person. They literally told us to take our time in sauna and relaxation room which is a nice change from all the other spas I’ve ever been to. I had the most amazing experience at Bliss and will never go to a different salon or spa now!! Ross is awesome at what he does! Can’t recommend this place enough!!

Va
Review №58

I had to reschedule my normal appointment last minute and Christie was able to fit me in. She did an excellent job with my base color and was so patient as I dozed in and out of my mini power naps. After a long night of work and class in the morning, she made it a pleasant overall experience!

Ly
Review №59

Courtney is absolutely wonderful! She gives such a fantastic massage! I carry stress in my neck, shoulders and low back. After a massage all of the tightness in those areas are gone! I can’t wait until my next massage!

Ka
Review №60

I was made to feel comfortable and welcome as soon as I walked in the door. Jeffery did an amazing job with walking me through what he would be doing and educating me on some helpful hints for after and between massages. This was my first time at Bliss but definitely will not be my last.

Kr
Review №61

My boyfriend and I got the duet massages, and I’m so glad we did. Jeffrey & Cindy were so professional, kind & considerate to make sure we were comfortable and getting the most out of the experience, with it being our first massage at Bliss. The massage was so rejuvenating & I left feeling 100%. We will definitely be back.

Kr
Review №62

Lindsay absolutely did an amazing job! I will be back to see her very soon!My friends got me a gift certificate for my birthday for a deep tissue massage and I’ve never been happier or felt so good in my life! Give Bliss a try, you won’t be disappointed!

Ra
Review №63

I simply cannot thank Bliss enough. Every aspect of my half day spa was amazing. My Thai massage with Courtney was almost an out of body experience, she has perfect pressure and strength, theres healing in those hands! My facial with Diane felt like angel wings were brushing my face. Although this was my first experience with a blow out I have never, ever had a stylist be so gentle, yet thorough with my hair as Ava. I dont think anyone can compare to her! And, my pedicure with Michaela was the grand finale, my toes are summer ready!Thank you for an Ah-mazing experience!

La
Review №64

Beth gave me BY FAR the best massage I’ve ever received. She’s extremely knowledgable about the human body and how to fix what you didn’t even know was ailing you, while describing what she’s doing. I went in with tight shoulders, and I left feeling like jello and completely relaxed. I felt comfortable and very at ease at all times. I will request Beth every time!

em
Review №65

I’ve been here multiple times but my past experience was the worst and I’m never going back. During our massage, we heard people talking and glasses clanking outside the door. When we came out, my husband asked if we could use the sauna and the lady was rude to him and stated that they were about to close with an attitude. She was obviously more concerned about ending her shift than providing good customer service. Because of this, I felt rushed and had to leave with massage oils all over my body. A few days later I asked to speak with the owner over the phone and the manager answered and said that she would talk to everyone and give me a call back. This never happened. I called today and whoever answered the phone argued with me about every aspect of my complaint instead of providing good customer service. She acted as if I was lying about my experience. It was extremely disappointing that we spent over $300 on massages and left feeling unrelaxed, rushed, and disappointed. I tried to give them another chance but they decided not to value me as a person or a customer. I don’t recommend.

Am
Review №66

Courtney was amazing. I have some medical things going on right now and she was so careful and understanding. The pain I have daily is off the charts and she really helped me relax and not think about it for a while. Please tell her I said thank u again and I appreciate her so much. Hopefully when I heal from my next surgery I can get back in to see her. Y’all have a wonderful and blessed weekend.

Ke
Review №67

We loved our mini spa day at Bliss! It was one of the best spa experiences I’ve had in a long time. The staff is warm and welcoming as well as experienced and friendly. We loved the nail technicians as well and will make this our regular nail spot! Nancy for hair is amazing!

Ja
Review №68

I love the Bliss atmosphere! Been going there for a couple of years now. Aleta does an outstanding job on my hair. Brings me back to life. Love the ambiance and the people that work there. Whether it’s the front desk going for a massage, facial, etc. any service I keep going back. Let’s me fade away into vacation mode during this crazy time in our lives.

Ma
Review №69

From beginning to end, there was no room for improvement! Sweet Miss Beth was wonderful!! Her massage was top notched! She made you feel welcomed and wanted! (Never made you feel like a bother (as some places do) will definitely be back!

Ke
Review №70

I was a bit unsure of having a massage by a gentleman, but I was immediately at ease with Jeffrey. He took the time to ask my preferences and listened to them. Very professional and nice. A big thank you to him!Very friendly staff and an overall nice relaxing atmosphere. Will definitely use them again.

Me
Review №71

Love bliss!!! Amazing massages and wonderful eyebrow waxing. Very flexible about appointments and great atmosphere. Makes you feel welcome. Personally I made a appointment last min which was totally my fault but they got me in I waited 30 min for a hard wax eyebrow waxing appointment and they told me since I had to wait so long it would be free. Worth the wait! My eyebrows have never looked better I will definitely be returning!!

We
Review №72

Emily was lovely and did an incredible job on my facial. She did not make me feel like she was in a rush to get to her next client and was very thorough...even though we had a hiccup getting started (lol). She was also pleasant to talk to. I look forward to my next visit!!

Ja
Review №73

Jeffery was not only super sweet but also professional! His massage was amazing! And he is so easy to talk to, he let me know about stuff going on with my body that I never knew was happening. Definitely will come back to him

An
Review №74

Great place! I have never had a better wax. Emily took her time and did a very precise job on my brows, she didnt slap tons of excess wax on my face and the hard wax she used on the body was amazingly painless. I left there feeling relaxed and not sticky and burning. Will definitely use Emily and Bliss for all my future waxing.

Ch
Review №75

THE BEST EXPERIENCE. The warm and relaxing atmosphere was not only complimented by the chic and elegant decor but also by the superb service I received. Courtney was extremely sweet. She is an excellent masseuse and went over and beyond to make sure my hot stone massage, body scrub, and body wrap were the perfect experience. Michaelas bubbly personality along with her skills made my mani and pedi a real treat! I will most definitely be back to Bliss to see these ladies!

Me
Review №76

Lilli made my first experience at Bliss a superb one! She thoroughly explained every step of my facial and my skin looks and feels the best ever! I did not hesitate to book my 2nd visit. The entire staff made me feel welcomed and comfortable in the most relaxed setting.

De
Review №77

Me and my wife had a wonderful time. Would highly recommend Bliss spa to anyone. We had Bailey and Jeff and they were very professional and did a great job. They worked on our problem areas and we left feeling very relaxed and loose.

Ol
Review №78

Beautiful place. Everyone is sweet and easy going. They let you enjoy everything, dont rush you and treat you in a very special way. The massage was amazing, the best one Ive ever had. The facial was great too! I recommend them 100%.

Ki
Review №79

I came in for a facial and had a wonderful experience with Emily. I will definitely reschedule. She was very kind, knowledgeable and efficient. She is a great representative for Bliss Spa. With employees like her the business is sure to be successful. Thanks

Sh
Review №80

Emily was fabulous! I received the society acne treatment by her. She was extremely knowledgeable and made me feel relaxed and comfortable. She took the time to really make my skin glow. I will be highly recommending her to my family and friends!

Sa
Review №81

It was my first time ever getting a massage and Bailey made sure I was comfortable before starting. She did amazing and I feel great. Definitely coming back!

li
Review №82

I went to Bliss for the first time a couple of weeks ago. I was offered hot Vedic tea by a friendly staff member as soon as I walked in. Nancy did a fantastic job with my color and cut. My hair is long and thick and I’m always scared about trying a salon for the first time bc I’ve had a couple of bad experiences with choppy layering in the past. Nancy layered my hair perfectly, and I’m really happy with the way it turned out - the color too, and reds tend to be a little trickier. I was so pleased with my experience that I took my 16 yr old son for a haircut with Kendra today. He left with a smile on his face and says it’s one of the best haircuts he’s had in a long time. This is one of the best places in Cleveland over all and by far the best salon. My son and I both will definitely be back, and I look forward to trying some of their other services as well. I highly recommend!

C
Review №83

My mom treated me today for a manicure. And I was excited and in a good mood. However I left irritated, we weren’t treated friendly, when I asked for my cuticles not be cut I was told he would do it anyway four times! I had to physically move my hand. My mother also asked that her cuticles not be cut but the lady doing her nails did it anyway. And she didn’t complain because she’s sweet. This place wasn’t friendly and also didn’t respect clients request! My mom paid $95.00 for a just okay looking manicure and rude people. Never going there again!

Na
Review №84

Cindy is a phenomenal massage therapist, kind and compassionate. I carry stress in my neck and shoulders and she is always able to remove the knots and remove the stress! Thank you Cindy for your God given talent to always make me feel rejuvenated and relaxed. The experience at Bliss is like none other🤗

Am
Review №85

Lilli is Exceptional at what she does! She is Always SO Sweet and makes you feel so relaxed and comfortable. She is my “Go to” for anything skincare related. My skin feels wonderful and is in so much better condition since I’ve been going to her. She is Amazing!!

Ke
Review №86

Every time I come to Bliss, my experience is wonderful. I always book with Macy who always makes my appointment feel like I’m hanging out with a friend. She knows what she is doing and is very professional. 10/10 recommend booking with her to everyone I know!

Jo
Review №87

This is my second visit to bliss my first was for a facial that was awesome and this visit was for a haircut. Christy was very friendly and was helpful in what I was wanting her to do. Trying to grow my hair out from a short pixie that I’ve had for ever!!! I will definitely be back for other services.

Ma
Review №88

Went for a massage due to numbness and stiffness. From the moment I walked through the doors I felt peace. And let me tell you.... Hands down... Bailey is the BOMB. She was very..very professional and made me feel at home. Very much needed and will be going back to see Bailey. Thanks so much.

Ni
Review №89

Rachel has been cutting my hair for over a year now and I would NEVER go to anyone else. I have very curly hair and I was struggling to find someone who understood my needs and how to cut my hair. My hair has never looked this good! She does an AMAZING job and really knows her stuff!

Cr
Review №90

Love coming to my appointments and seeing Kendra! She is very professional yet down to earth.... I can talk to her about anything. I am very picky when it comes to who does my hair,,,, I won’t let just anyone do it but I completely trust Kendra with anything that I would choose to have done and I know if I asked her opinion on anything, she would be completely honest with me about it. I would highly recommend anyone to anyone!

Al
Review №91

I had a lot of fun with Kendra. We were able to laugh and crack up but it didnt distract her from doing an excellent job.My husband had Michaela, he was really nervous about his first pedicure but just admitted he would get another if he had her again. It was an amazing time !I wish i had gotten their numbers, they seem really down to earth and a lot of fun.

ma
Review №92

Bliss continues to outdo itself! The best cut, color and style I have EVER had. Rachael took so much time listening to my needs and explained each detail in a way that I could understand!! Every service offered is spectacular! Thanks as always

Co
Review №93

It was my first time at Bliss but it won’t be my last! I loved the calm and quiet atmosphere. Jasmine was friendly and we had just enough conversation and also peace and relaxation. Highly recommend.

Ki
Review №94

I had a wonderful experience with RaeAnn as my therapist. All of the staff were very courteous and accommodating. The atmosphere was very calming. My only complaint would be the distracting footsteps up and down the hall and cabinets being open and closed very loudly in the next room. But all and all a relaxing experience.

Ta
Review №95

Words cannot express how wonderful the facial / massage made me feel today! It is by far the best present Ive ever received. I cannot say enough about what a great job Lilli did!!!! Ill be telling everybody I know about your services. 😊

th
Review №96

Had a couples massage today for our 10year wedding anniversary and was very pleased with the service. Everyone was very nice and professional. The massage was deep tissue and the therapist was very professional. Will definitely be going back in the future.

La
Review №97

I had a fantastic experience today at Bliss and received a great haircut! I really enjoyed the shampoo and massage. The stylist was kind, knowledgeable and easy to talk to. I will definitely be back

Li
Review №98

Bliss Spa & Salon is a lovely experience from the spa level shampoo experience to the smallest details of environmentally friendly ceramic coffee mugs. Abigail is the absolute best at hair color & styling! Bliss is blessed to have not only professional but truly sweet person on their team. She will raise the benchmark for customer service and satisfaction. Go see Abigail, You will not be disappointed.

As
Review №99

I asked for pressure and got it! I like a bit more than most and Jeffrey delivered. Never felt like too much, just right up to the line, focused on all the right (hard to reach) spots and maintained throughout the hour. Still able to completely relax into the therapy. I felt muscles move in ways I never have before. It was perfect! I was raving about it the rest of the night. Thank you!!

Al
Review №100

I don’t know about the experience of the other girls but EMILY ruined my eye lashes. I got lash extensions for the first time and I thought wow so bothersome why do ladies do this… never again! Wrong it’s that the person doing them has no experience at all. She glued 3 or 4 over my same lashes, I had glue everywhere when I left. Some lashes were twisted and all glued together it’s horrible all my real lashes have come off with the fake. I did brown tinting and waxing , first time was right second time it was horrible no difference in color and I still had to get home after waxing brows to fix eyebrows and pluck all the extra hairs she left!!!! HORRIBLE ladies anyone but EMILY!- Vanessa

LA
Review №101

Today was my first massage and it was WONDERFUL!! Jeff was a fabulous therapist. Very considerate and professional.I have to admit that I was nervous about this first time experience, but it turned out to be a great experience! Thank you very much!

Ke
Review №102

Cindy has always been wonderful during my massages. Shes very attuned to my bodys needs. Linda (?) was also excellent and gave me helpful information on how to take care of my skin without breaking the bank.

To
Review №103

Loved the service & my gorgeous nail color. I have never had a bad experience getting pampered at Bliss. For a mom of 3, this hour and a half is important. I couldn’t think of a better way to spend my “mommy-time” than at Bliss!

Al
Review №104

Hi everyone!This was my first time in the new location. Aleta was my color artist and she was fabulous! She chose a beautiful color for me and has a wonderful eye for style! Everyone was extremely professional and the facility is gorgeous!Wishing you all well! Kudos to the owner!Marisa Rivera-Rodriguez

Pe
Review №105

I was a hot mess when I walked in. I live in Florida we had a bit of a family emergency and I had to cancel my Pre trip salon visit and my stylist couldn’t get me in until I came back home. So I was well over a month passed my normal cut and color. Rachel got me in made me feel comfortable and welcomed - I explained my long term goal she knew exactly how to get me started....walked out feeling like a million bucks. Thank you all for the service I received today. As an out of state frequent visitor I will be coming back again when I’m in town.

Je
Review №106

It was the best massage I have ever had! The spa had a great atmosphere and I left in a really great mood. Jeffery was great and I would definitely book with him again. Thank you, my husband and I really enjoyed the couples massage!

Ap
Review №107

Walking into Bliss is like walking into just that...BLISS!! Amazing from the second you step in the door!!! Courtney is fabulous and I totally recommend her and Bliss anytime you want to truly relax and feel like a whole new person!! Thank you again for the wonderful experience...see you again soon 😊

Pa
Review №108

I always look forward to my therapeutic massage sessions with Jeff. He is very professional and knowledgeable about self-massage techniques that I can use between our meetings. The entire staff was amazing and the establishment beautiful and inviting.

Da
Review №109

She wa a pleasant from the time she walked me to the room to the very end of my derma-plane. Diane made me comfortable and at ease the entire time. She gave me tips for my skin type and products that would help! I would recommend her to anyone in the market for a facial and I will be back.

Kr
Review №110

Abby is awesome! So sweet and fun to talk to - made me feel welcome and did an amazing job on my thick hair! Will definitely book with her again!

Ta
Review №111

My first experience with Lin was great! She was so sweet and made the appointment very comfortable. I got the classic lash set and I am so happy with the results!

Ad
Review №112

Kendra is the absolute best!! She is such a talented hairstylist and does amazing work with Colors and highlights! They blend perfectly! I always leave looking and feeling fabulous thanks to her.

Ka
Review №113

I can not express how much I appreciate this establishment! I gave my Mother a gift card for a deep tissue massage and a simple facial from here as a late birthday gift. She had to travel 3 1/2 hours to come here to Cleveland and when she left Bliss all she could do was talk about how everyone she met was professional, helpful, and wonderful. Kevin was the one who did her massage and he went above and beyond his job by showing her a few simple things to help relieve stress in certain areas of her body. I saw her right after and the facial she got made her skin look luminous and clear!!! I just want to thank you all for giving my Mother the best spa day while staying with me!

Pa
Review №114

Bliss is wonderful. Just walking into this establishment reduces my stress level. A very accommodating and friendly staff. Did not want to leave.😊 My masseuse was Beth. Ive had massages at many different spas and Beth surpasses all. Will definitely return, soon! 👏

Ma
Review №115

I had a great pedicure from Vanessa at Bliss! She was wonderful and I really enjoyed talking to her. Loved the feet and legs massage, the hot towels and the stones. She did a beautiful job on my toes!

Ma
Review №116

After several visits to Bliss, I can say its my absolute favorite spa and salon! Ive received services from Abby, Macy, Beth, and Jeffrey and Ive been extremely pleased with each of them. Well worth checking out Bliss! Its my happy place!

Em
Review №117

My husband surprised me with a half spa day, which included a mani/pedi, 1 hour massage, and a facial. This was my first facial and I have to say I enjoyed it tremendously!! Every service rendered was absolutely amazing and the staff were so friendly!! I left so relaxed and feeling much better then when I arrived! Will definitely return in the future!!

Je
Review №118

First time at Bliss Spa and it was amazing. I had a massage with Tiffanie and she did such a great job. I will definitely be back! :)

Ca
Review №119

Macy is wonderful! She is very professional and knowledgeable. I have never had a chemical peel before so I didnt really know what to expect. She explained everything thoroughly and did what was best for my skin.

Tu
Review №120

Courtney was very thorough! Excellent massage. I told her my neck has been bothering me and is my biggest problem area, and she was very attentive to that. Would definitely recommend!

Im
Review №121

I travel worldwide. But this place is one the best. Highly recommended

Ch
Review №122

For the most part it was a good experience. My sister was in from California and paid for 5 of us to have massages, pedicures and facials. We were a bit disappointed in the quality of service from whoever was supposed to be checking on us. We had mimosas available to be served to us and we were never served unless we asked for it, except for the amazing young lady who did our pedicures. She made sure my glass was kept full.

Sp
Review №123

Bliss is on par with any luxury spa Ive experienced. They offer top notch services in an incredibly relaxing environment.Macy with Bliss is a gem. Shes very thorough in her process and explains exactly what shes doing and why. Shes polite and professional. She makes recommendations for product use and best practices but absolutely in an educational manner. Sessions with her are an enjoyment.

Br
Review №124

Macy was just beyond amazing and made my entire experience a 12/10! I immediately had to book a facial with her and am so looking forward to it! It is worth my 30 minute drive & more. I would recommend Bliss spa and Macy to anybody!

Vi
Review №125

This was the second massage I have had the 1 hour massage with Courtney. She has great technique and she does a great job. I will definitely continue going back to see her for my massages, and as often as possible.

ke
Review №126

Jeff is the best! He is always so kind and makes sure you’re always comfortable. I always leave the massage table feeling relaxed and refreshed! 10 out of 10 every time! If you’re wanting an awesome massage he’s the guy!

Mi
Review №127

Beth did an awesome job! I’ve had a lot of massages before, but none as good as her! Most massages are for the relaxing of the body, but Beth’s are about helping the body heal. Highly recommended!

Am
Review №128

This was my first time back in almost 5 years and it couldn’t have gone better. Cindy was very tentative and helped create such a relaxing atmosphere. I haven’t been to the new Bliss building and they did an amazing job. Thank you so much for providing such a great experience!

St
Review №129

This place is magical! I wish I lived near here to be a repeat customer. I had an hour signature massage and relaxation facial. I loved every second of it. The atmosphere is so peaceful. The robes and slippers are great! Awesome products.

ch
Review №130

Cindy did a great job and was so kind and calming. It was a wonderful experience overall. The place Is decorated beautifully, is nice and clean, and so relaxing. We met some very sweet people.

Re
Review №131

I had been going to Bliss for years. I have spent a ton of money and referred so many people there. I WILL not be spending another dime there after the experience I encountered last week. Charging people for the full service if a crisis comes up is beyond ridiculous. I understand if someone no-shows an appointment but calling ahead of time and explaining that I work in the mental health field and crisis situations happen that are completely out of my control and receiving no understanding whatsoever is a sorry excuse for customer service. The receptionist was extremely rude and acted as if I purposefully cancelled my appointment for no reason. No thank you. I will be taking my services elsewhere and recommend the same for others.

Ma
Review №132

Wonderfully relaxing experience from start to finish. Would definitely recommend Bliss to anyone looking to be pampered. Bailey gives a very good massage. Two thumbs up!

Sh
Review №133

Love the facility, especially the relaxation room. I needed a massage due to some back pain and could not get in last minute to see Cindy, but took a chance on Courtney and she was GREAT! I’d recommend her anytime. I’ll be back!

Re
Review №134

Ava is incredibly meticulous with shape and symmetry when microblading. You can tell she is making sure everything is done correctly. The atmosphere is incredible, especially for a service like microblading! Ava is easy to talk to and easy to understand. She does an excellent job preparing you, explaining the process, and preparing you for after care. I thoroughly enjoyed my experience and would recommend her ten times over anyone else!

Ca
Review №135

I had such a great experience at Bliss. Lilli was so knowledgable and patient. She answered all my questions and made sure I was comfortable the entire time. The whole experience was relaxing and pleasant. I will definitely come back.

Ma
Review №136

Rachel is great at anticipating what Im asking for and explained it to me so I can relay it to my next hairdresser (were moving). Shes always up for a chat but can read when you just want to relax for a bit. I will definitely miss Bliss!

Te
Review №137

I looooovveeee Ava. Always does a fantastic job. I won’t go anywhere else. I also had my brows shaped this time and met Lily and she was wonderful and did an excellent job as well! I will be using her again. Staff is always great. Best place ever.

de
Review №138

The atmosphere is relaxing and the people are very friendly. This isnt my first experience and it wont be my lastThanks Jeffrey for a job well done. It was long over due and I feel so much better! I will return for sure!

Gi
Review №139

Courtney gave an excellent massage, I will definitely be back! Highly recommend giving her your tense muscles... you won’t be sorry. Be sure to allow yourself extra time to enjoy the sauna!!!

Me
Review №140

Incredible massage! Courtney has a God given gift and I just love the whole Bliss experience so much. I really wanted to wear my comfy robe home though haha!

An
Review №141

She was AMAZING!!! She was knowledgeable, friendly, and made my comfort feel like a priority. I will definitely be back and will also refer my friends and co workers.Thank you sooooo much! I feel like a million bucks!:)

La
Review №142

Sami is amazing! She is so profession, fun, and so knowledgeable! I give an idea and she helps me bring it to life on my nails! Great conversation and I always feel welcomed!

ad
Review №143

Aleta is so professional and courteous, always sweet and personal. She listens to what you are needing and wanting and exceeds every expectation. I love the care she gives with each member in our family and does it very timely too! She is a rockstar and deserves a huge raise!!!!

Pa
Review №144

I was visiting Cleveland and was referred by a friend. The Spa is very nice and clean. All of the staff I met were extremely friendly and professional. Courtney did my deep tissue massage and I found it to be one of the best massages Ive had.. Will definitely go back.

Ra
Review №145

GURL. my hair has NEVER looked this good. If you need someone to listen and get it right the first time, GO TO BLISS AND BOOK WITH NANCY. You won’t be disappointed. She’s nice and funny and gentle. A three hour blonding appointment felt like five minutes. Go and feel fabulous today!

Ki
Review №146

Great service, relaxing atmosphere. Jasmine did a phenomenal job. She took the time to listen and made the experience wonderful. I could not be happier with my cut and bayalage!

De
Review №147

Nick was amazing! He was very informative on all the different routes I could take with my hair and always made sure we were on the same page. Cant wait to see him again in 8 weeks!

An
Review №148

My fiancé and I had a couples massage today. Bailey did my massage and Courtney did my fiancé massage.I cant speak for my fiancé but for me Bailey was AMAZING !!! She was very sweet and very professional. I will definitely be back to see Bailey soon.

Ke
Review №149

I had my hair highlighted by Kendra P. today and she did amazing! I love how the color turned out! I always enjoy my time at Bliss Luxury Spa! Clean, modern and relaxing!

Cr
Review №150

I had the best massage experience. Bailey made me feel comfortable and was very friendly. My tension headache totally went away. I highly recommend this spa and Bailey!

Ja
Review №151

Even without a picture, Rachel was able to make my hair dream come true! Best haircut and color Ive ever had! I used to live in and get my hair done at a high end salon in Chicago and this was better!

Tr
Review №152

Bought a gift certificate for my elderly father in law to have a pedicure. He throughly enjoyed it and couldnt quit talking about how Michela was so nice and even listened to his stories. Thank you for making him feel special and taking such great care of him.

Ju
Review №153

I been going to Bliss Day spa since 3 years I never had a bad experience! I never knew I could look so beautiful.The passion and communication skills at Aveda Day spa are awesome you can just sit back and relax and never have to worry about anything....what I love the most is that my Hair color and hair cut is matched to compliment my natural beauty features plus everybody is so welcoming and very professional I promise you, you will leave absolutely happy every time ....

Ky
Review №154

Such a beautiful, relaxing atmosphere. Also, I highly recommend Aleta for curly hair cuts. She cut my daughters curly hair and did a phenomenal job! My daughters hair is light and the curls bounce beautifully.

La
Review №155

So Nice! Very gentle! Willing to go above and beyond for her clients. Always a pleasure to talk to Macy. She the reason why I keep coming back time after time again. Thank you for making my feel at home and beautiful.

Ab
Review №156

I havent had a color and cut that made me feel so happy and confident in a long, long time. Aleta did an amazing job and is an excellent stylist. A+++ Thank you so much!!

Na
Review №157

Diane was incredibly professional, courteous, knowledgeable, and an all around wonderful person. I hope you consider her the next time you need an esthetician. I would certainly recommend her.

So
Review №158

Best massage I’ve ever had!!! They know the true meaning of deep tissue. And the sauna and relaxation areas offered after are so peaceful and an amazing, unexpected touch! Thank you for the relief.

Em
Review №159

Nick was a very sweet person and gives great feedback on hair styling. Genuinely cares about the customer which was greatly appreciated. So happy with my hair! Will probably come in again for hair styling in the future.

J.
Review №160

The one who cut my hair did a great job if I wanted my hair this short, but not what I asked. I asked for a trim and not a cut and no shorter than my jaw line and it was cut to my level to my ears. I have been growing my hair out for a while for my wedding that is in two weeks and there is no way I can get it back to that length in that short of time. I am livid. I am trying to let it go, but I cant drop it. I tipped well because the cut was good, but again, not what I asked for and now my hair doesnt fit the aesthetic of my tux. Dont have time or money to buy a new tux or the time to grow my hair back out.

Ra
Review №161

Aleta is the best ever!!! She knows how to deal with my crazy curly hair. Couldn’t ask for a better experience every time I go see her. Just love her to pieces!

Me
Review №162

Bailey is excellent! Super relaxing and offered great suggestions for stretches to release tension in my lower back and glutes. And she has an amazing personality!!

Bl
Review №163

Cindy I really enjoy your spirit. It was so gentle and the massage was amazing. Overall the atmosphere is amazing. I will be back and pass the word. Thanks Bliss🤗

MA
Review №164

Abby did a great job on my cut and color! She gave an excellent scalp massage during the shampoo. So relaxing!

Sh
Review №165

In contrast to the other reviews, I must admit that I didnt like Bliss Day Spa. I believe I had too high of expectations, especially for an Aveda salon, and they were dashed. When I came in for my appointment, I had to fill out a medical type form, for one, why is that necessary if you are just getting your hair done. My hairstylist had worked in the field for three years, after moving to the area and unable to find work as an entertainer. The hair washing station was nice and comfortable. After describing how I needed to cut off some of my length due to split ends, she proceeded to cut. Then, before finishing the cutting, she mentioned that she was going to blow it dry and then finish with the cutting. Im guessing that this is some sort of salon rule, because Ive never come across that before. I noticed the stylist behind me, did the same thing with her client. Overall, when I left the salon, I didnt like my hair. The length was fine, but beyond that I felt like my style was from the 80s. As it is, Im having to go to another salon to get it corrected, to at least give me some sort of style. Im not always picky, but I am when it comes to quality. I will never return, nor will I ever recommend.

Mo
Review №166

Jasmine was very kind and listened to what I wanted. I love my new haircut. I definitely will go back and see her soon.

Sa
Review №167

One of the best hours of my life! I had the Swe-Thai massage with Cindy, and she was fantastic!! I left feeling so relaxed.. I will definitely be returning soon!!

Ki
Review №168

Above and beyond Service! finally I have hair that I’ve been wanting! Ava and her team are professional, extremely caring and make you feel like you’re the only person in the salon. Cleveland is blessed to have this top shelf expert and lovely salon/spa !! Thank you Bliss!!

55
Review №169

What a great experience. Lindsey listened to what I wanted and gave me the more!! All the staff was super friendly and very helpful. A slice of heaven on earth

Re
Review №170

Massage Therapist Kayla is amazing. Extremely competent, knowledgeable, and caring. She did such a wonderful job and can’t recommend her enough!

Ni
Review №171

Ava is my favorite in the salon! She is the owner and an amazing hair stylist.She has done ombre on my hair and it turned out fabulous! My hair is hard to dye because I am Hispanic and she was able to give my hair the perfect color.Another time I got my hair trimmed with another stylist and it was not impressive nor was she as friendly and personable as Ava.

Lo
Review №172

Absolutely incredible! I was really nervous about trying something new, she made me feel comfortable and the results when she finished were outstanding! I will be a returning customer. Thank you so much for helping me today!

Ma
Review №173

Cindy was amazing! Pressure was just right for me and I left feeling like a new person! Will definitely schedule with her again!

Na
Review №174

Ava is very talented, professional, and a great person . It is always a pleasure to go to the Bliss Spa ! She and all her staff treat you like their favourite relative !!! I would highly recommend any of their services!!!

Ze
Review №175

Bailey is the SWEETEST person you’ll ever meet! Made me feel so comfortable for my first massage and because of her I’ll definitely be back!

Ri
Review №176

I had a manicure Thursday before my trip to Florida Saturday they were chipping and peeling off. My whole experience didn’t start well, I called and asked do you do the gel powder that you dip? Yes we do , can I make a appt today which was happy I could get appt that quickly. I arrive and once the nail girl racheal came and got me I asked where are your powder colors ? The girl says I don’t do those I do gel polish, now that I’m in a time crunch I agreed to let her do the polish. First she had no clue how to remove my previous gel powder nails and mostly filed it away. Then she barely touched them in filing and shaping. She painted my nails and since I didn’t have my glasses with me they looked fairly good . I pay and paid more than I’ve ever had to pay at any other salon. Go outside and home get my glasses out and they were all wavy looking. I didn’t have time before my trip to go back and now I wished I had I am 2 days into my trip and they are chipping and peeling. They look horrible and and distraction to my trip.

an
Review №177

Diane was very thorough! She took her time and made sure I was comfortable at every step of my procedure. I’ll definitely be comIng back to see her!

El
Review №178

Racheal was very friendly and I love my cut! Everyone I interacted with was welcoming and helpful. I love the atmosphere of the Salon; very relaxing and peaceful. Overall great experience!

Je
Review №179

Cindy is absolutely incredible! Very professional and knowledgeable. Would recommend her to anyone whether you are needing a relaxing massage or some deep tension relief. ❤️

Vi
Review №180

Courtney did a phenomenal job! I was super relaxed when I left and my muscles felt wonderful! I will definitely be back! Your facility is amazing!

K
Review №181

Lauren Hupfer has been my colorist/stylist/ confidant in hair decisions (LOL) in my hair for over a year now. I walked in one day after having gone to another salon, much more highly priced in Cleveland and had bad results. Lauren had taken my hair under her wing so to speak, and has been a Blessing to me every since!! I love Bliss. Their other services are very nice also. I have had a few.

Ta
Review №182

The massage was excellent. It was tailored to me needs and awesome. Very relaxing and Cindy was excellent. Will definitely request her again.

Me
Review №183

The best start to my birthday weekend! Loved it all, from the sauna and soak to the relaxation room. Ava pampered me with a heavenly massage, leaving me ready to tackle the next year. Will be back!

Ci
Review №184

Loved speaking with Jasmine during my consult. Shes knowledgeable and listened to me. I cant wait to see her for our appointment!!

Mi
Review №185

Scheduled a last minute appointment with Cindy to help with strained muscles in my neck and shoulders. Cindy did a wonderful job relaxing those muscles. Very kind and professional too. I strongly recommend you book an appointment with Cindy!

Em
Review №186

Nancy was Very knowledgeable and helpful! Super easy to talk to and she killed it with my hair! Love love love it and I cant wait to see her work her magic again!

Li
Review №187

Bliss is a great place to visit for all your spa and hair/nail needs. I recently relocated here and came upon this wonderful establishment. They know me by my name when I come in, I feel extremely comfortable the entire time, and it is very clean! I highly recommend!!

Le
Review №188

I came in with an absolute mess that I created with my hair, and Aleta turned that into such a magical haircut!! She is so kind, and helped me through the “2021 hair disaster” movie that I created. Her expertise in curly hair, and genuine grace put my hair stress to rest!!

Wh
Review №189

Linze listened to my lonnng explanation of my crazy/curly hair. She was patient, knowledgeable and kind. The scalp massage/shampoo was sooo relaxing. I love my color and cut; it’s exactly what I wanted. I will be back- asking for Linze!

El
Review №190

The pedicure with Jasmine was professional and thorough. She gave a wonderful calf and foot massage as well. I plan to see her again. Beth

Le
Review №191

I had a massage and facial and they were both amazing! Ask for Cindy for your massage and Lill for your facial. Amazing, relaxing day! The facilities are so clean and beautiful.

He
Review №192

It is really a nice place and my stylest was very nice. It was high for the services I received though. I only got a trim and it was 50 bucks no style nothing. Now they did wash my hair and do some 2 second message which Im guessing is just something they do but to only get a trim and no styling at all I was very disappointed. Also iv never had anyone cut my hair then dry my hair and finishing cutting it. It wasnt a horrible Experience but for the price of just a trim Im not happy.

He
Review №193

Bailey was very professional and attentive to my needs and concerns. She was able to relief several areas of pain and tension.Thank you so much!!

Ka
Review №194

Diane is amazing! She is professional and always makes me feel relaxed! I am so glad we have such a high quality spa here in Cleveland!

di
Review №195

The atmosphere at Bliss is always wonderful. Courtney did an excellent job with my massage from start to finish. I truly enjoy the Bliss experience.

De
Review №196

Very pleased with everything Nancy has done with my hair! Excellent color and styling skills. You definitely should check her out at Bliss.

Me
Review №197

Love Amber! Shes great at really hearing what I want, and talking me through each stage so I know what shes doing each step of the way. So happy with my end result as well! Thanks!

Ro
Review №198

I highly recommend Rachel! She’s great in listening and giving her customers the best cut. Appreciate this salon and the attention they give to every client that walks in. They have the perfect staff.

Ga
Review №199

Rachael does an amazing job! She always takes the time to understand what we want in our cuts and delivers. Also, she offers great recommendations. She really is the best!

Information
59 Photos
199 Comments
4.7 Rating
  • Address:4020 N Ocoee St, Cleveland, TN 37312, United States
  • Site:http://www.blissanavedaspa.com/
  • Phone:+1 423-472-8887
Categories
Working hours
  • Monday:10 AM–6 PM
  • Tuesday:10 AM–8 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–8 PM
  • Friday:9 AM–6 PM
  • Saturday:9 AM–6 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations