Mesa Smoke Shop

Came to the shop looking for a glass piece and Marz went above and beyond to help me choose the right one along with accessories. Definitely made this shop my main go-to shop.

Always such great service! They always have what I need when I need it and I’m always satisfied with anything I’ve bought here!Marz was super knowledgeable about what I needed! Thanks guys!!!HIGHly recommend!!!

I love coming here especially when Mars is here! She gives the best recommendations on everything and has yet to give me some tbh big I don’t like! Would 💯 recommend

Their return/exchange policy is trash. I got a replacement for a defective vape, and the replacement was defective as well. They offered 10% off on next purchase, as an alternative for giving me 2 defective items. What?I just drove down the street to Vape City, both items I got are working perfectly fine. Definitely not going back to Mesa Smoke Shop, despite being a long time costumer. Terrible customer service.

Mars was incredible! Outstanding customer service. Will definitely come back.

Best smoke shop Ive ever gone to

The employees are really nice and welcoming. Always attentive and ready for whatever you need. They are willing to help you out with any questions or selections. They will recommend the best product. Im very indecisive when it comes to picking out a piece and they are very patient. The only wrong encounter I had was with a lady she was a bit rude but other than that everyone else has been really helpful.

The staff is really friendly. The tall guy and the short guy were really nice and very helpful. They made sure that I was satisfied with everything I needed and wanted. I will definitely be going back again!! Amazing people and environment!!

Awesome service and great variety! Booj helped us and give us excellent advice to all our questions!

Absolutely awesomeness from start to finish. Felt like being back home (WA). Very chill atmosphere. She listened to my wants and was very patient as we worked together to make them happen. Prices were decent, not overly pricey and not on the excessively cheap end. I also appreciated not felling pressured to buy anything other than what I came for which is a major plus factor for me. Definitely recommend and will be back to fulfill my smoking needs in the future.

WAS a frequent customer. The device I bought misfired and was burnt. Not that these devices are worth anything to begin with. Waited until the morning to return because they were closed later that night. Tried to exchange it and the rude boy that works there accused me of smoking the entire device and refused to exchange it. When I explained the situation he just got more irate and did nothing to help. Congrats on losing another customer. I recommended all of my friends to go there cause normally everyone there is nice and actually customer service friendly.

The staff is awesome! Not only are they not pushy salespeople, they go out of their way to help you look for you need or make suggestions when necessary. Its always great to shop here.

Great Vibes. The female at the counter (wish I would have gotten her name, her hair was pretty cool though: dyed half black and half white) knew what she was talking about, and me being new to vaping, was able to walk me through my options and even helped with setting up my vape pen.The service was quick and I am definitely happy with my experience and purchase. Thank you. :)

This Smoke shop is dope Got everything you need blunts of every brand and flavor. Also Cbd wraps, Raw paper variety, you need something to smoke out of the got it and havent even mentioned the service Drake is always great very professional and knowledgeable. Great place and staff. Place always clean. Thanks guys.

Great place with a nice selection! Your very likely to find an item that fits your need! Nice and attentive staff! If that store doesnt have it they suggest another of their stores

These guys are nice. They have a good selection of products, hookah stuff to, which is what I was there for. You can buy every kind of hookah accessory here, hoses, charcoal, individual bowls and adapters. The staff is friendly too, and the prices for hookah stuff is very reasonable. They have an excellent range of tobacco flavors too.

Great service, my friend send to to this shop becuase I needed a charger, the employee showed me some options, and helped me to choose the best one. They also have CBD juices, really good prices. They have a big variaty of incenses.

Literally stood there for 10 minutes calling for help, no employee to be found. Never coming back. Waste of my time.

Dio from the Mesa smoke shop is very awesome! She has great customer service skills! Friendly and helpful! And she is very knowledgeable!

Freaking love this shop always good people and great prices. I literally come here for everything I need 💚💚

Everyone is super knowledgeable and helpful and always has a good attitude!

Went to go buy tobacoo for the hookah on multiple times. The staff are very good and know their products. They answered all my questions. Pretty clean and well maintained place. Staff are friendly and cool to talk to. Nothing really much to say. I havent gone to many smokeshops in this city but if I would Id definitely go to that place.

Just went to this shop and really liked it. The guy at the counter was very friendly. The selection was HUGE and theres something for every budget. This is now my go-to pipe shop. Keep up the good work!

Awesome experience with omar, from the moment I walked in until the sale was closed

Absolutely amazing customer service Janet was very professional & friendly at the Mesa location will be going back very soon .,,

Always friendly and helpful. Great selection.

Wish i could give it 0 stars! Their employees seem to know nothing about their merchandise came in asking for a coil and he couldnt price it. He went to the back to get the manager and came back to tell us he would be out later because he was on a phone call. The employee then contacted another store to inquire the price and that employee didnt know either! Terrible service. Not happy at all.

Super friendly, knowledgeable, and helpful staff. They have a variety of brands and straps of Kratom. Good prices for both capsules & powder presentations of Kratom.Overall, its a good place for fast, cheap Kratom and the late hours help too.

Im on the side of staying open for posted hours. Inconsistency in hours of operation hurt your business and your customer, who may think next time: yeah, we COULD go there, but they might not be open.... A Vape store nearby is notorious for opening randomly, not opening some Sundays and closing early--I know several repeat Vape Stores that I have crossed off my list permanently as a result of that unreliability. But this one was by far the worst I have seen, I showed up an hour prier to closing drove 20 minutes out of my way because they were the only store that was open. When I arrived I was surprised to see that the store sign said closed. I saw people inside smoking so I got out and knocked on the door. I was greeted with a Sorry we are closed. I assumed it was for inventory or meetings of that sort. So I got back in my car a bit frustrated but it was fine and looked for another late night Vape Store on my phone. Not 5 minutes had passed until 6 or 7 people had approached and I saw them knock as I did and then were just let in by the same guy who turned me a way. It was kind of insulting to say the least but, never the less I will not be going back there. If you are going to close early have it posted on your website thats all Im saying.If you will be having a meeting or close early then please post it so people are not misinformed and dont waist their time.

Its my go to! Home boy Damian is amazing. He helped me out these last two times. Hes on point with his stuff my CBD guru :)

People who work there are really friendly great selection of delta 8 flower,overall good place to find your smoking or vape products .

Coolest smoke shop best workers Amazing prices everything

Marz has excellent service and a great store

Called and asked about a specific product, staff member was knowledgeable, explained the product, when I went in to get the product, staff member was friendly and explained additional information and provided on options regarding specific my situation. Thanks for your help!!! I appreciate it!

Love this shop always has great prices and awesome people

This place was fabulous! Helped me with all the questions I had. I wont go anywhere else now.

Best smoke shop in El Paso, they have a great selection of merchandise! Glass pipes, water pipes, cigars, papes and everything else a smoker needs. The staff is always nice and helpful too.

The prices are amazing, and the workers are always so helpful!

My everyday smoke shop until guy with blonde hair was being very difficult to buy a simple vape. wont come back when hes working horrible service

They have a big variety, they used to give excellent service, but I have bought 4 vapor pipes and Ive had problems with all of them, they only give you 2 weeks to exchange and if youre not satisfied with the product they wont exchange unless its defective, theyre a bunch of crooks I recommend Smokers paradise!!!

This place is amazing and always with great people to help with. Just what I need when I need it. #1 in El Paso.

Awesome store very well stocked and good prices!

Used to shop at the place frequently. After an employee lied to me stating that I could return a vape pen I was left with a bad experience and will probably never go back. I did not open the package and had a receipt but the employee who helped me gave me false info before purchasing. If I cant trust the word of your employee I will not trust your establishment. I cannot not recommend this place.

Always helpful and friendly. They usually have what I am looking for.

This shop is perfect go to place to go to get your nic craving before going to Cinci!

I love the warmth and knowledge of whatever clerk may be working. I also like the fact that they dont make you feel like a criminal in there.

The employee there was super helpful, and the prices are reasonable. Highly recommend this place ^_^

Long time customer. Ive bought all types of vapes, tobacco pipes, candles and everything in between. Everyones always helpful and they have reaward points now.

LOOKING FOR A BITCOIN ATM? Look no further because this place has one. Don’t walk but run and get yourself some before you miss this gravy train.

Great selection , and decent prices. Theyre willing to negotiate!

Nice variety, good people, have several places around town . A bit pricey on CBD products but I guess thats normal.

Always nice knowledgeable employees. Very stocked. Use their products for pain relief.

Best smoke shake in El Paso!! Love the vibes every time I come in

Great service.. Ill go again when I have more time!!

Came in to buy a couple incense and a holder, they had a great select but the clerk was somewhat rude and dismissive. If that wasn’t the case I’d go back.

Great service. Smells like Zen inside ❤️

Huge variety! and all natural too! they treat me like Im right at home! dope shop overall!

The prices were unreally expensive.The guy who works there was so unhelpful. And I didnt get the receipt

Unhelpful employees. tried to return a defective item that they gave no receipt for and they wouldn’t refund or exchange.

Cool place to get your tools for the need....nice helpful staff.

It was great Mars was a great attendant

Excelent service. Mike helped us out and did an outstanding job! Thanks Mike :)

Went in and bought 2 different types of juice for .y vape mod. Reasonable prices.

There is no one here and a sign is posted saying be back in a few. Dont chance it, just go somewhere else01/07/20 10:30am

Mars was very helpful!!

They have everything you need, price could be better, but its OK.

This place always has just what I need right when I need it. #1 go to in El Paso

This is my home shop. Love it great vibes amazing people unique pieces exotic glass quality products

Best shop hands down

Awesome customer service and good prices

Great workers wow good job guys. Multiple occasions good job

I bought a $30 item which only worked for about an hour.Called and the girl didnt care and then hung up.

Very nice and professional staff. Reception very clean and the young lady very very sweet

Great service had a problem with a device they exchanged it with no problem

Lame shop. Cant even come up with a decent name for their business. Smoke shop how original. Crap selection!

Super cool and chill service, very patient and helpful!!!

Helpful staff. Great selection. A+

Nice, friendly staff! Had exactly what I was looking for!

Truuuuuuuu!!!!!!Im always buying all the time and still dont get a hook-up Ive bought over 10 pieces here :/

Been out of stock for my product twice now.

Great communication about products !

9:50 AM and store is closed.Posted hours say opens at 9 AM

Nice place love it here 10/10 recommend

Its ok girl needs to work on product knowledge

Great selection of items and friendly service !

Perfect place to shop

Helped me find exactly what i needed! Thank you!

Courtneys & quick service knowledgeable girl to help

Great prices and friendly staff

They dont sell regular cigars, but nice employee.

Omar excellent service

Amazing customers service love this place!!

They have just about anything you want. They just dont have enough people to take care of the customers

Great place with great workers!

Janet was very polite and helpful

Super nice staff, super nice inventory

Took a friend, he had no complaints

Has everything you need Plus it is very private.

Good selection and customer service

Great customer service!

Great shopping experience!

Vape-friendly, great premium juices and parts/coils

Good selection. Good service.

Great service, fast and helpful

Girl working there was nice!

Great staff all the essentials

Great place for cbd!

Amazing collection Usa pipesVapesFriendly

Its a nice place to get glass

Overpriced and who knows when theyre open.

Excellent customer service

Good service

I just love this place

Always my go to for stuff

Knowledgeable and very fun!!

It was very professional

The cigarettes are for my mom LOL

GOOOD THANK YOU

Great customer service

Iris is the best

Good products

On point customer service

Good selection

Nice and clean.

Friendly service

Favorite spot

Friendly staff.

Knowledgeable and friendly

Decent

Pricey

Lacks variety

False advertising

Good products

Good place if you are any type of smoker.

Variety.