Hookah is always good, inside or outside seating all year around. TVs have almost any game you can ask for
Amazing atmosphere, came here with some friends, workers were super professional. Love this spot
The strangest of rules you can find is that you have to buy a water bottle per person. They will charge you 2 dollars for a “great value” water bottle. The rule is not that you need to order a drink but that you need to buy a bottle of water and they buy 40 of these for 5.4 $ from Walmart.I would prefer them just putting service charges of 2 $ per person on the bill rather than this. That would seem more logical.
Good experience. Great customer service. Even better hookahs.
One of the worst hookah places I have ever visited in my life. Don’t ever go here. The owner did not give us hookah as we refused to buy a drink (we just wanted to have hookah). He was adamant on us to buy a drink. There were no written rules of buying a drink along with hookah. The server was rude. Staff is useless. Don’t ever go here. The owner should ask his employees to be courteous.
This hookah spot is a must go place for all the hookah lovers. I have visited this place last month and enjoyed the ambience and multiple flavors of hookah. Customer service is very good and the guy that make and serve hookah is best.
The Best Hookah Bar in New Jersey. It’s extremely tasteful, the decor is on point, and the music was surprisingly good. People were using the space for different things, some were working on their laptops others were enjoying the night with their best buddies. The location is BYOB which is also nice. The owner was a pleasure to meet and he was such a great host.The location is also a cigar bar and you would never know. He has a huge selection of high quality cigars. There was no remnants of cigar smoke in the location either. The place was honestly lovely I’m definitely going there again. I hope to see you the reader there too.
Owners doesnt reply to negative comments. Shows u right there he is a fruad. Dont do here. They make u buys drinks .come on habibi
Great hookah. Great vibe. Very relaxing
Pathetic place. They forced us that you have to order minimum 2 hookah and every person should order a drink. Then another person came and said no you have to pay seating charge also per person. And when I asked where is it written he was like this is the new rule. Will never come back here. 😂😂😂
Cloud 9 is a great place.They have a wide selection of hookahs and don’t miss out getting a fruit head.Staff is very knowledgeable and gives good recommendations.You will be comfortable to bring a date or group of friends.Not dark and dingy like some other lounges in the state.
I’ve had great hookah anytime Imran has made it. A couple of times when he wasn’t there and it was made by someone else, the experience was under par. Burning of the head within 10-15 mins is unreasonable and you can tell when a head was packed with no care. When the cost is now $40-$45 for a hookah and a drink, it should be made properly and made to last.
Always a Good time at cloud9, Best hookahs in town.
Walked in as a group of 8. Excited and ready for a good time with great hookah as mentioned in the previous reviews. Owner of worker at the time said that it’s ONE hookah PER person…. And he will charge us PER SEAT…. What??? We were all more than willing to get about 3-4 hookahs and spend money on the refills as needed… owner kept refusing and insisted on one hookah per person. I’ve been going to hookah bars for years and have never ever heard of this protocol. Absolutely disgusted. We paid for our water bottle and walked out. Never again. Highly disappointed and never returning….
Great place and great owner who goes out of his way to ensure customers are treated well. Hands down the best hookah lounge in New Jersey. From exotic flavors to customer service and environment. This is the place to be no matter what time of day, highly recommended.
Nice hookah lounge with a chill vibe and music is not very loud. I wish they played only Arabic and Punjabi music.
Fantastic hookah. Been coming daily for over 9 months, and Imran is awesome. Best hookah I’ve had in both NJ, NY, and PA.The custom 7 mint flavor is amazing, and the atmosphere of the lounge is great too. Always playing a quality and diverse selection of music (tonight is Hindi and I’m very happy about it!)If you are a regular customer, you can also leave your hookah here at the lounge, and it is very well cared for. Imran has even repaired my hookah and bases several times, going above and beyond for customer care and service.Imran also has a huge variety of custom and unique flavors you cannot find anywhere else, so if you describe what you are maybe looking for, or even ask to be surprised, you will always be pleased. I order 7 mint and a pineapple head, and the flavor stays consistent even after smoking for 3+ hours.
I had a disappointing experience at this restaurant. The hookah was terrible, and the service was of low quality. The employees were rude and inattentive, which really detracted from the overall dining experience. I wouldnt recommend this place.
I go to this place atleast 3-4 times a week. The heat is not working from past 4-5 days and owners are not even worried about it. I feel bad for Imad and Imran as they dont have answer for it. I got a feeling that owners took it as granted because daily customers will show up whether there is heat or no heat. Everyone is freezing inside and they dont even consider to put portable heaters until the heat is fixed. Everyone please dont go to this place for 2 days and I am sure they will fix the heat issue immediately. This one star is for management only. Not for the hookah. Hookah always tastes good here.
Hands down best hookah in NJ. Place is lively with good music. Service at their best..
EDIT- per your request I reached out to you on your email and have not heard back for a week now, do not claim to be best practicing business when you do not care.-First Review - My first experience with them was not bad but the second visit was just the worst! The server was ridiculous & made lewd comments about some of the girls present, this is very offensive, we had already placed our hookah order so there was no way we could have left. Adding to this the server also clearly overcharged us our bill was $140 plus for a simple paan Guava and mango hookah with 3 bottles water and a $10 cover for one extra person we had with us, when we confronted the server he did not give us the itemized bill nor the break down, at the end of the confrontation he even said if you want I will pay you out of my pocket cash, i mean why would a server want to do that? This is something I will leave for you to decide.NEVER EVER AGAIN
Been to various hookah parlours but this one sucks….soo bad
Definitely the place to relax in wonde have good conversations and get work done. I love the outdoor seating and the inside lounge is really nice. The flavors they offer are exceptional with fair pricing. Definitely recommend to anyone who likes hookah and its byob. Ive seen people even playing chess and board games all the way to Nintendo switch parties.
Great ambience. Really well thought out concept. Well ventilated so you dont smell like smoke when you leave. Not just hookah but also an impressive cigar collection. The bar is really ornate and beautiful. Great place for a selfie :)
I can honestly say one of the best hookah places I have been to. The service/hookah was amazing. They made me and my family feel like home. Please go and check them.
Great place! Don’t get the ice bucket or cigar treatment or whatever. P overpriced. 12$ for ice and 10 for an ash tray. Crazy. But other than that, amazing atmosphere. Would still go again.
Best place to hangout and have good sheesha. They have amazing Tea as well, must try.
Amazing service, great hookah and very affordable. Love coming here!
Great place for hookah! I come here 2-3 times a week and have celebrated my birthday twice in this spot. Great music and amazing workers. Definitely recommend!!
Rating 1 star because of the server Imran. The place is great, hookah is good but the server Imran has the worst attitude Ive ever seen. Ramon was much better.
You have to get a drink compulsory, even if you get a hookah, I dont see why this rule isnt mentioned in their menu, they just wasted 2hrs of my life.
Amazing service and extremely friendly atmosphere . Ramon and Imran are the best . Hookah cant get any better then this . Must visit the place . Have been coming for 3 years never ever visited any other lounge other then cloud 9.
I don’t go often to Hookah places but this one is by far the best Hookah place in NJ that I have been to. I’ve also done some Hookah heads to go from Cloud9 when me or my friends have private events.
Amazing place ! I go there if i want to work or just have some me time!Staff is amazing Ramy is my guy , also met the owner Z. Great people great atmosphere 10/10
Ubelievably overpriced to the point that its rude
Always a chill time and best hookah that actually holds the taste for hours. Definitely recommend for an evening out with friends and relaxing time
Hooka is fantastic. great service….. nice cozy place….. decent prices…… cleanest lounge in the tristate….. great management by imran, try pan rus mango icecream by him 👌
Great place to come when you want to smoke GOOD hookah!! Imran is great makes the smoothest flavors. I recommend pan coconut ice cream!
Definitely will come back
Wow this hidden Gem I am so happy this is in town!! Ray and Muhammed are great guys made everyone feel welcome..Thank you!!
Great hookah lounge and great service. I especially enjoyed the amazing punjabi/bhangra music that was being played as we smoked hookah.
The hookahs suggested by Imran were amazing!! Had a great time. Very good service and great hookahs.
Visited from La..custom flavors! Mango peach Ice Cream is the best! Took a batch back to LA with me
Amazing place to come for hookah, staff is so friendly imran is the best makes the best and smoothest hookah make sure you request him
Shoeb was person there if you want good hookah ask for him!!!
Extremely friendly atmosphere. Service by Imran was outstanding and he makes the best hookah.
Blueberry mint hookah was amazing. Imran was amazing. Ask for him when you come!!!
First time here services was spectacular!! Recommend a outstanding flavor I never tried before !Mango peach & ice cream 🍨 😋
Pros : decent environment, smooth atmosphere, easy to get to.Cons : felt rushed and pressured into things I wasn’t interested in.
Awesome hookah and great service by Imran . Always ask for him with special flavor . 👍
Love this place! Always great service and great custom flavors that I have never had before.
Super friendly and knowledgeable staff with great selection. This place has the perfect atmosphere to relax and unwind.
Celebrated New Years here with Imran running the show. Music was on point and so was the hookah!
Have been visiting this place for years now. Imran Bhai is just a magician with flavours and always has a new twist waiting for you.
Imran packs the best hookahs and the special 7 mint flavor mix is the best!!! Definitely worth trying!!
The food was great. Service was decent.
Great service, will come back again.
Amazing venue and the best hookah around. Also a great crowd and music.
Great local hookah place with excellent service from Imran!!
Worst place you can ever go and smoke Hookah as a business owner myself RAMOON would not make it past orientation day his level of professionalism is zero never will I visit this establishment ever again and I hope the owners know the type of employees they are employing
A great place to come after work either by yourself or with friends, to unwind and relax.
Chill place with good hookah flavors- Imraan was great!!
Bad experience.Will not visit again
Nice place to enjoy sports with great service 👍🏽
Really good shisha. Taste of dubai
Nice place to hangout.Good service.
Desi music, best hookah and great service Imran bhai
Its a nice place I would go there again.
Mango piña colada with ice cream!!! Best flavor 👌🏼
This place is incredible. Ray is the man. 10/10
Nice hookah place, and friendly people.
Great environment, even better service
Imran is the best ! Love coming here
Very good service
Nice place for delightful hukkah
Great service and atmosphere