My massage therapist was amazing. She definitely has gifted hands. She have made me tap out a couple times when I thought no one can make me tap out.lol🤪 I got more than I asked for. She is truly the one to go to when u want a deep tissue massage. She put me in some stretching position I myself didn’t know I got the flexibility to do. And I am pretty strong and flexible. Please go get a massage from her u will not regret it. These pics was me after. She put me to total relax mode.
Had a great overall therapeutic session at Massage Envy off Roosevelt Blvd. in Jacksonville. My therapist was Ebony and she did a thorough job explaining the process to me, as this was my initial visit at this establishment. The massage was great and exactly what I needed. I was so pleased with the experience that I ended up getting a monthly membership. I highly recommend Ebony and Massage Envy.
I had Ebony for the first time yesterday. It was one of the best massages of my life! She made me feel very comfortable, and her technique was amazing. I was so relaxed and all my muscles loose after my session with her. Ive already booked my next appointment with her for 2 weeks out. I dont know what technique she used on my neck, but I could have had a neck massage for the whole session... it felt so good!
Great massage. She was good. But prefer someone who stands vice sitting down. I have experienced a different and more favorable check in and waiting process. I prefer not to sit with a random male unless I was there for a couples massage. I am just use to more of a spa resort feel when I get massages/facials. The massage was good the overall feel of the location is just ok.
Debbie was great!!! I feel amazing today! I will be back to see her.The person behind the counter needs to learn some customer service skills though. There was a miscommunication on their side related to transferring credits and she couldn’t be bothered with calling another location to deal with the credit because “she didn’t book it” I had to insist she call them to get it handled.
Always a clean and nice environment at Ortega. Staff is friendly and Im always brought back in a timely manner. Ryan is great! Always a pleasure to see him and hes kind and knowledgeable. Hes always making sure he checks in and meets my needs. Gives as much or as little conversation as youd like and I always leave feeling much better than I came in.
Been a member for years and I typically see the same therapist, who is wonderful. I couldn’t get in with her, so I booked with an another therapist when I was having major neck pain( I literally couldn’t go to work.) This therapist was absolutely awful. Started the massage late and ended the massage early, making my massage time literally only 40 minutes. I had to open my eyes to see if she was falling asleep bc the massage was so bad. I called and asked to speak to a manager to see if I can get some kind of discount for the time lost. Receptionist took my number and I still have yet to hear from the manager 1 week later.
Ebony was very thorough before we started our session. She made sure to ask if the tension was fine and allowed me to relax the entire time. After the session she gave suggestions for things to do at home. This made me love her even more. I booked a membership solely based off my experience with Ebony. 10 out of 10!
I had a thoroughly great experience at Massage Envy. Easy sign in, little wait and then a great massage by Brian. It was more than a massage though, he really listed to why i was there and it was almost a physical therapy session with stretching and resistance movement along with deep massage.Excellent. I will continue to go there now.
Angela is fantastic 🤩🤩🤩 if you want a facial or back facial she is the only one to see! She is truly gifted and takes her job seriously and will make you feel so relaxed, you’ll fight not going to sleep! I drive past 2 manage envy’s just to go to hers! Recommend her x1000!
My massage with Jaree was amazing. She was very personable and friendly. She is very experienced and it shows in her work.There was a bit of a mixup with the scheduling but it was quickly resolved and ultimately I had a wonderful overall experience.
Sue M. Is terific. She takes the time to understand the clients needs and customizes the massage. The front desk staff gets you checked in and out quickly and they can answer any questions, talk about products and recommend services when needed.
Angie is absolutely incredible! My body has been a complete knot post 2 pregnancies and riddled with motherly anxiety. Angie has a true gift in massage - my mind, body and spirit have all been lifted since I’ve started seeing her.
2/2/2024. We were in town for the Gate River run. Was finally able to get an appointment at a massage location after the race. We went to the Ortega location. My massage started & ended on time. She did a wonderful job. I was there with my brother & his appointment was after mine with another therapist (5p). I waited for him up front. It was 5:45 when I saw him. I looked at my watch & told him he got shorted! This means his therapist had to have stopped around 5:41/5:42. I know all about the grace period because I get massages often in Georgia. The earliest she should have stopped was 5:50. She told him that they allow 15 minute grace period. Grace period for consultation is on the front end of the massage & is not 15 minutes. Even though I was satisfied with my massage, I will not support this location next time I’m in town
We love Angela! (Facials) She is very professional and also very caring in all the services she provides. She is also extremely knowledgeable. We will definitely be back to see her again!
Terrible experience. I usually go to the Oakleaf location.I was 10 minutes late for my 90 minute massage. I accidentally went to the wrong location. Totally my fault, but even being late my massage therapist still ended the massage 12 minutes early. Also, spent 10 minutes looking for a breast pillow as I had my first child 8 weeks ago.Also, she talked the entire time about herself.It was the opposite of relaxing. I am highly dissatisfied.
Bradley was amazing! He listened to Mt concerns and talked through entire process. Helped me decide on what type of massage and areas of concern. Made the most of the time and I felt SO much better once I was done and left! Would go to him again!!
My massage was ninety min and always amazing. The best place for a massage. I’ve had a different person each time for a massage and ALL of them are amazing. I know who ever I get to massage me I know it will be great. For the first time I had a facial and I am going back again. Five star plus plus plus for this place and the people at this location.
Angela did an amazing job on my facial! She asked what my concerns were & explained all the options! Her pressure during the facial & massage was just right. I felt so relaxed & my skin looks great! Highly recommended her!
Tammy is always courteous, listens well and adjusts pressure as requested. She is cheerfully professional and truly helps make each massage experience a therapeutic and restorative session. Highly recommend her.
Cora is the absolute best!! She knows exactly what press to use and what areas seem to need the most attention even without you telling her. She gives the best massage I have even gotten.
Debbie at Massage Envy - Ortega is an awesome massage therapist. She’s kind, thorough and knowledgeable. Her skills are top notch.
Tammy was great. She really helped my back out… I was feeling very tight and stiff from working out, needed more than just ice and rest . Feel much better the next morning!
I loved getting a facial by Angela! She was very knowledgeable, gave me treatment and product recommendations, and made my experience effective and relaxing. I can tell she cares about my skin and wants me to know how to take care of it at home as well. Thank you again, Im happy to say Ill be a new regular.
Bryan at massage envy is always so amazing, he is super talented & great at massage. The staff and other therapists are also so kind & skilled.
My 2 experiences with Jaree were phenominal... she listened to my concerns we had friendly chitchat and laughs and she made me feel better by the end of my session... my pain and discomfort were gone for weeks until my next visit. Very skilled and professional.
Me and my boyfriend planned for months for a trip to come down and get a massage while we vacationed. it was his first experience at a professional. The lady was absolutely unprofessional. Talked the entire time didnt do a good massage at all . Touched all the spots he specifically said he didnt want touched. she kept playing with the radio and trying to fix the Internet...all the way to her telling him she was giving all her money to someone in another country. She also told him he needed to work out. Which made him feel very uncomfortable. He couldnt wait until it was over. I have contacted them about this and they have never called him to talk to him about it after saying they would. Its been about a month now. It is really disappointing to know the customer isnt cared about.Edit to add: they did reach out and apologize and offered a free massage
Angela is the best! My facial was tailored to my skin’s needs- she’s very knowledgeable- and the 90 minutes was heavenly!
Karen did a wonderful job with my 90-minute facial! Very impressed! Thank you!
Ryan my massage therapist Is AWESOME! He listens to you and your body to work out those trouble spots. Appreciate his skills and his care with his clients.
First experience at ME was a very good experience. The young lady at the front desk was super polite and at the end of my session she explained the details of becoming a member. The place was very clean and my wait time was minimal. My actual massage session was SUPERB! Ryan made sure that he asked questions about areas that needed attention and the amount of pressure that would be ok for me. We even talked during the session (until I fell asleep) which is always a plus for me. So overall I was very pleased with ME and I’ll definitely be going back
It’s taking me a minute to get on here and say anything i’ve been waiting on Stephanie the (Manager) to get back with me concerning my visit… it’s been several weeks haven’t been able to reach her or she hasn’t called me back yet it’s…It’s not often you get a massage and lay there saying I can’t wait for it to be over …While returning to my car I noticed my arm and the swelling of it .. I don’t know if something bit me or what I took my phone out and took a picture and went back in and showed them…Here are some pictures
My experience with Stacy was amazing! She is very knowledgeable and hit all my concerned areas. However, Emily at the front desk could have been more friendlier as she is the first person you see as you check in and out. Especially since this was my first time at this location. I asked about a membership after my massage and she explained it so fast as if I was bothering her. Thanks to Stacy amazing job I will be back,but hope Emily will have a more inviting attitude as this is a place where people come to relax and feel welcomed.
I have been a client of Cora for three years . From the very beginning she is always polite, ask questions of what is needed, and an expert Massage therapist (Swedish, stone, deep tissue). I am fully relaxed after every session.
Best massage ever!! Ted listened during my initial consultation & gave me exactly what I needed. Muscle tightness is the worst but having a therapist that knows how to help is why i return!!
Paid for a 90 minute massage got a 70 minute massage. Firm massage was great, Stacy did an amazing job.
Brian was absolutely the BEST!!!! He was very professional throughout my entire massage. I highly recommend him to anyone who visits Roosevelt Massage Envy. Brian is the MAN!!!!!!
Angie really have a range of pressure and so much expertise in neuromuscular issues. Deep tissue massage was great. 5 star
I went in today for an appointment that I made yesterday. My appointment was for noon I arrived on time. The young lady asked me what was my name I told her she said through the glass doors to the waiting area. I did that I saw other people come in and they were escorted to get their massage. I kept waiting and no one asked for my name .So then the person who was supposed to be doing my massage asked my name and went to the desk. He came back and said that I need to go to the desk. The young lady told me that she could reschedule me for another day. After sitting back there for 45min all. I got was I can reschedule for another day sorry. I will not be back!!!!!
Came in with strained back muscle and Riho did an excellent job worked all of my knots out. She is super sweet and always making sure you are ok. Did so well scheduled another appointment the following week!
Great location!! Sue is the most professional, knowledgeable therapist I have found in this field. Keep up the great work!!!
Ryan is an amazing massage therapist who really works the knots out. If you like a firm massage with excellent results, hes your guy.
First let me say my therapist was Jaree, and she was AMAZING, so no complaints there! Just dont care for places that push you to sign up for a monthly membership to be auto-drafted. DEFINITELY not paying $75 a month to pay an ADDITIONAL $75 for each massage.
I had a wonderful experience! Jaree was my massage therapist and was extremely skilled and attentive to my needs. They continued to check in to make sure I was fine with the pressure and comfortable throughout my experience. The atmosphere was serene, and I left feeling completely rejuvenated. Highly recommend!
Riho did an excellent job! She communicated well, had a lot of knowledge about massage therapy, and made for a relaxing visit!
It was recommended by my sons primary care physician to get monthly massages as his legs often get very tight and the massages definitely have helped. Debbie was his therapist yesterday at the Saint Johns Avenue location and Kyle has an appt in another few weeks with her again. He said his legs felt better after his massage.Thank you Debbie!!!
Kelly gave one of the best facials Ive had in over 20 years! Ive been getting regular monthly facials since 1977 and I know what a great facial is. Finally found Kelly at Massage Envy.
Anastasia helped more than any masseuse in my life. She alleviated my pain and increased my flexibility, and improved posturing. Ill be incorporating deep tissue messages into my regiment.
I received an amazing massage and the receptionist helped me set up a monthly account as they are having a discount! I am now a member. But, I only got a massage for abour 40/60 minutes because they are required to give you 10 min before and after to change.... prepare yourself for that as you may feel like its going fast.
Stacey is fabulous but just be ready she is firm pressure. But the range of movement I have afterwards is amazing. Highly recommend!
I had the most amazing facial from Kelly who also recommended some great products without any unnecessary items.
Jaree is awesome. Its been over a year since my last massage but I knew I wanted to visit with Jaree after hearing she was still working with ME. Jaree takes her time, asks if youre comfortable, and lets you relax without the talking. At the time of my visit I was enduring pain due to my sciatic nerve and she focused on what I advised her. I feel better and look to return. I would absolutely recommend Jaree anytime. Thanks a bunch, ME & Jaree!
The ambiance of the waiting area is very peaceful. Cora always gives an exceptional massage.
Bradley is a great massage therapist. He is very conscientious in his work. I wish I could go there weekly. Highly recommend Bradley. Thank you
Tammy was great had me so relaxed I feel asleep at one point and she was so nice and caring she was great I dont think Ive had a bad experience ever since I became a member I get Tammy every time I come get a massage and it seems like each time it gets better and better I wish I could leave her a bigger tip than I give her because she sure deserves it Tammy is the one I want doing my massages and she is my favorite
My visit was with Deandra about 5 days ago. I have never experienced a massage of this nature. She hit the right spots and it all seemed to coordinate if that makes sense. Though I haven’t experienced many she has to be top notch. I still feel good!
Edward was very knowledgeable and professional. Thank you for relaxing massage.
Ashley did exactly what I asked for my massage. I got alot of relief from both my tension and chronic condition in my lower spine. Thank you!!!
Fantastic deep tissue massage that hurt so good! Great experience at Massage Envy! I’ll be back.
Ja’ree is the absolute best. I came one huge tense knot and left beyond relaxed. I highly recommend her.
Debbie was excellent. Gave a good workout without hurting me. I was extremely relaxed.
Ebony gave a wonderful massage 10 out of 10. The facility needs some updates.
Very relaxing environment.Bradley did an excellent job at deep tissue massage.Would highly recommend
On 1/27/2024 Stacy gave me the Best Full Deep Body Massage of my life and I have had many. Will see her again very soon. As for Stacy on your next visit.
Ebony was considerate of my sensitive areas. Shes always thoughtful and kind.
This was my first time at Massage Envy and I truly enjoyed myself. It was the best experience from the moment I walked inside. The ladies at the front desk was very inviting and nice. My esthetician Angela was the best, I will truly be coming back for more service from her. She listened to my needs and went above and beyond that.
Deandrea was fabulous!! I did a 90min massage at medium pressure and I felt so relaxed. I’m a runner and she focused a lot on my legs and lower back. I will definitely ask for her again!
Corazon is a very skilled massage therapist! Very sweet and comforting as well. I always feel wonderful after a session with her. Thank you Cora!
My birthday was a few days prior to my massage appointment and my husband scheduled it and at the end they forced me to leave a tip Im like this was a birthday gift I didnt wanna pay anything
Rhio is amazing ! She is in tune to areas of pain and tightness, she is a great listener and adjusts pressure according to what you need . I highly recommend her.
The staff at the desk are very friendly. Bradley did an excellent job with pressure responding to my tolerance. He recognizes the importance of my response. It was a great experience and I will continue with him.
My experience and therapist was great. Would recommend this location and therapist.
I get a lot of massages, and i like a firm sports massage approach…Ebony was amazing. Ill be back to see her for sure.
Jasmine was really great. She touched every problem area that needed attention and I still feel great.
Massage started on time for the 60 minute massage. The massage only lasted 45 minutes. Was told by the masseuse that theres a 15 minutes dressing buffer time built into the massage. Hmmm??
Angie is AMAZING! She always takes the time to know exactly what your needs are, which areas need attention etc. And throughout the massage is conscious of adjusting pressure to make it the optimal visit.
Had a great session with Ashley! She really worked on my trouble spots perfectly and I feel so much better today! Thanks Ashley!
I had a facial and massage done. Angela gave me one of the best facials Ive had and Ashley by far the best and when I say the best, I mean the best massage therapist Ive had at massage envy. I wished I wouldve found her at the beginning. I just wanted a relaxing massage with peace and quiet and she did exactly that and I was so relaxed once I left there. Five star rating for both Ashley and Angela.
One of my coworkers gave me a gift card to Massage Evnvy for my birthday.I had a massage YEARS ago but not here. The atmosphere was very inviting, relaxing music playing, and clean. Deborah really took care of me. She made sure I was comfortable every step of the way. I think i feel asleep during parts of my session. I will be coming back.
From the welcome greeting to the end of my massage with Brian, it was welcoming, safe, friendly, and relaxing. Brian was very professional.
Ryan was so attentive to the problem areas of my neck, shoulders and hips, while still giving me a very relaxing full body massage. Definitely coming back and requesting him! I suggest you all do the same if you need some serious work done on your muscles.
Angela was professional and great! She ensured you were comfortable and apply the correct pressure you wanted during the massage. Highly recommend her.
Ive been a member since 2009 and have gone to various locations in different states. Always receive a great massage. Bradley takes great care in taking care of specific issues as well as providing a great massage.
Edward is simply the best!!! Best massage Ive had this year!!
I live in N.C. and came here while visiting family in town. Extreme back pain brought me in. I had 2 sessions: 30 minute intense pain relief with Stacey and 1hr. massage with Mary. A lovely front desk person, Haley, helped me set up both appointments and the navigation of my membership from NC to FL was seamless. I will definitely return here when I’m in town. The whole facility was nicer than my hometown place. Well done all of you! Sally H
Kelly was great, really enjoyed my facial and learned a lot. Thank you!
Ashley was phenomenal..one of the best massages I’ve ever had! Only did from waist up because I work with my hands, and most of my pain is in my shoulders, arms, and hands! It felt AMAZING!
I joined last month and have gone three times so far. All the therapists Ive had have been great. Most recently, I worked with Deandrea and she was fabulous.
Hallie did a great job. I highly recommend her!
She was amazing. She cared where my pain and stiffness is. I have been dealing with pain for months now and she really helped me.
Debbie is great!! She applied firm pressure but not too much! Its like she read my body and knew exactly what it needed. Ive had a message by several others but shes the best!
I’ve had many massages in my life, but Tammy goes above and beyond, and is the best that I’ve ever had. She has magic hands, always makes sure I am comfortable, and is very professional. 10/10 recommend booking with her !
Best massage therapist Ive ever had, and manager there is so helpful and nice.
Bradley is an excellent massage therapist. Takes his time, great amount of pressure and zeroed in on my aches and pains! Felt so much better
I have had a lot of massages in my life. I have been disappointed many because I ask for firm, hard press and I don’t recieve it. Riho at Massage Envy is a tiny, sweet lady, but her press was the best I’ve had and her technique took away a migraine I couldn’t kick. Thank you so much Riho!
Knowledgeable, balanced, and quick to adjust. Deandrea was the perfect ammout of balance for my active lifestyle and crazy injury’s she adjusted in areas she could tell I needed more or less pressure I will definitely be back to this location!! Thank you guys for the wonderful professional service. Even got to do a bit of axe throwing after my massage!!
My massage with Debbie was great and she was very informative about how to properly stretch to relax my muscles with moist warm compresses. Unfortunately, I cannot continue with her because of a conflict with our schedules...
Ive been a member for approx 10yrs. I only use this location (unless Im out of town). The front desk staff is always courteous & professional. The facility is always clean. Bradley is the GOAT of all of the therapists Ive had.
My Therapist, tammy was awesome I will be back. And yes Tammy again thanks
Angie provides a wonderful massage. Whether you need focused attention or just want to relax. She checks in throughout to make sure pressure is appropriate. If you want quiet, she is. If you want to chat, she will. Very good at ‘reading the audience’.
Great customer service. Love the facial with the tranquility environment. Thank you.
Anastasia is the best of the best. She’s attentive to her clients; very polite AND knows how to attack the troubled areas. Thank you Anastasia, I always feel better after the massage.
Angie is great! She always takes the time to ask about whats bothering me so she can work on those areas. Shes a healer ❤️
Jasmine was amazing she is definitely my new favorite.
Angel is Amazing, in doing facials, and mircoderoms, I Appreciate her so much.
Cora is a phenomenal therapist she can adjust her pressure to work out those tight knots to just pure relaxation. I only book with Cora and schedule a massage once a mth. She is great. The company on the other hand is not but I stay for the therapist!
Angela was very knowledgeable. The experience was amazing. Ill definitely try to book exclusively with her from her on out for facials
Excellent massage therapist!!! Maybe the best I have ever had
I had Stacy lshes great
Kelly was great I loved the facial 😍 she explained things very well I will come see her again keep up the good work 👏
Excellent experience at the Ortega location. Ryan is by far the best massage therapist ever! Very professional, concerned with helping relieve muscle tension, and has techniques that get the muscle tension out. I highly recommend Ryan!!!
Just right - been using Tammy for years ..If you want a nice deep massage for the over worked body or just to relax / she can cover it
Tammy is fabulous! I always have a great experience. So grateful to have found her❤️
Fantastic medium deep muscle massage by a knowledgeable and courteous young womanThanks !
I had an awesome experience….Debbie was amazing, she put me to sleep. She was polite and asked how I wanted my massage and she delivered. I will be back for Debbie! 👍🏽
Angie who does facials is awesome!! She is great at what she does, she sits down with you before it starts and asks very good questions, and always lets you know before each step of the facial what she is doing. Shes very experienced I highly recommend Angie if you are needing a facial!
Great massage. Would like a more fluid session next time.
This is a great place, very calming and easy to get appointments at. Deandrea is the best!
Tammy always 100% my first choice. Very consistent, understands my body and knows my medical history so I can just relax each and every time. She has a great touch.
Bradlee is ALWAYS very attentive to my needs and requests. He will ask me what’s going on, what area should he concentrate on and if I have any specific things I want done. I appreciate his kindness and willingness to make sure I’m pleased with my massage.
Riho is the best I swear!! She always knows exactly what to do, zeros in on all my knots lol! I drive all the way over to the other side of town just for her & she is so worth it!!
Massages are always customized perfectly across all therapists!!! I prefer deeper massages so I can “feel” the areas worked on. Angela does this each time no matter what areas we focus on!
Deandrea was absolutely amazing. The only massage therapist I’ve ever had that actually listened to my needs. I felt immediate relief from my back pain and can’t wait to go back and see her. She also didn’t over use the lotion which I LOVE because I hate leaving there feeling greasy. 10/10
Best facial ever …. And so much more with shoulder, scalp, arm and hand massage. So relaxing! Angela loves every minute of her work and it shows! This is a real treat!
Debbie listened as I shared with her my areas of focus and executed appropriately. I feel great the morning after.
Riho is the best massage therapist I’ve ever experienced from anyone. She listen and delivers a great quality service. She’s always warm and friendly. Great attitude!
Deandra is AH-MAAAAZING! She was professional, focused and applied the perfect pressure. Plus she was very informative about how to reduce the tension in my problem areas (what stretches, hydration, ect).
Bradley is super skilled, professional, and polite. He should be in LA massaging the celebs. He is that good!
Ryan listens to what is bothering you and focuses in to those troubled areas. He gives you tips and pointers on how to take care at home. He is awesome.
Sue is a talented and professional massage therapist. My body always feels so much better from her massage and pleasant personality. Been going to Sue for over a decade!
Bradley was very professional and comforting. He worked on trigger points to relieve my stress I highly recommend Bradley if you prefer deep tissue massage.
Stacy did a great job! Highly recommend very firm massage as I requested … Not a chatterbox like some women masseuses. I will be asking for her again
My massage therapist, Deandrea, was very friendly, listened to my needs & worked out muscles and tissue areas that my body was sore or stiff from my tough workouts this past few weeks. I was also feeling rather stressed from work but this massage was so relaxing that I finally had a good nights sleep.
I have been a member of Massage Envy for over 15 years and just moved to this region recently. I travel one hour for my appointments, across the FL/GA state line, usually in pain, but I always leave with no pain. Angela listens well to her clients needs and adjusts her technique accordingly. I am so glad that I found her, as that was one of my biggest concerns with relocating.
Therapist Cora is great and location is clean and professional.
Jared is awesomeeeee!!! She was super nice and gentle but she definitely knows those pressure points. Thank You for getting me right. I’ll definitely be back to see her. ❤️❤️❤️❤️❤️
Bradley is a great massage therapist and very professional. He listens to his clients and genuinely cares.
Bryan is one of the beat! He applies the right amount of pressure, he listens and focuses on areas causing issues.
Mary and Angela were great! I walked out of there feeling well relaxed and ready for a nap. I will be requesting every time I go!
The therapists are all very good and listen to my needs during each visit. The managers have a great crew and I look forward to my massage each time.
Angie is the best. She really listened to what I needed and I felt 10x better when I left. Best massage I’ve had in a really long time. Highly recommend.
Angela is Knowledgeable and willing to describe what she is doing as it happens in the facial.
Thank you to the dream team at Massage Envy! Ashley is the best massage therapist for me. She takes the time to focus on each area, and I feel so relaxed! Simone and Zack are wonderful as well - they take pride in their work and it shows!
Deandrea provided amazing service, professionalism, and kindness. Great experience, highly recommended.
I really like new therapist. She checks all the boxes!
Tammy at the Ortega location has been providing massages for me for over a year. She listens to my concerns and always provides the best care.
I definitely felt better after my session with Debbie!
Taneka was amazing! Im not sure at what point I fell asleep but I just remember her telling me I was all set. 10/10 I definitely recommend!
I have always received excellent service at the Ortega location. I have had a few different therapists here, and they have all worked wonders. I now regularly book with Riho.
THIS LOCATION WILL STEAL YOUR MONEY! They will charge your card with no notice for additional fees. Avoid this scam like the plague.
Cora is THE BEST massage therapist Ive ever had. Professional and very thorough. Strong hands for such a small woman. Lol!
Angela was informative, meticulous and very pleasant. The products she uses are amazing! Best Facial ever!
First facial in a long time. Angela took the time to explain every step. She told me recommendations for my skin type
Angela is amazing! So glad I found her!
Sue’s work is excellent and surpasses 5 stars! It is well worth it to invest in massages conducted be SUE!!!!!With SUE you know you got your money worth and came out the winner!!! Sue IS JUST THAT GREAT!!!
Just left from getting a firm massage it was amazing my body was so sore from weight training and running often. All my points of concern were hit thoroughly. The massage therapist and receptionist were all very nice. Clean welcoming, would recommend this location.
Jaree did a great job with my tensed areas. I left feeling very relieved and relaxed. Hope she is available for my next session. 🙏 😊
Bradley is an amazing therapist. He is so in tune with the body and knows exactly where my pain is. I highly recommend Bradley as he is truly a miracle worker 😀
Corazon was very professional, courteous and did a fantastic job.
Went for a couples massage and it was very nice and clean. The lady I had was very nice and did a good job but I wish I had a lil more pressure. My husband enjoyed his as well. This was his first massage, so Im glad it was a pleasant experience for him.
I feel so much better after a session with Sue. Everyone at Ortega ME took good care of me.
I was a long time member and watched customer service go down. Some of the people that run the front desk have no customer service skills and could care less. The manager is just as bad. She doesnt care if someone cancels or not. Heres the paper to sign. I wonder if the owner knows how they actually treat people? The massage therapists are great. Its the service staff that need to learn how to treat customers.
Eve was great to work with. She asked along the way how my chemical peel was feeling to make sure that I wasn’t uncomfortable while having it done.
Jaree was great! I was in pain and she helped me so much! I definitely will be back to see hee.
Not an experience masseuse. If this is the quality you pay for, dont go!
First massage was great, even signed up for a package afterwards. Second massage, woman went WAY TOO HARD, even though i requested medium pressure and told her it hurts, she said take deep breaths. I should have known it was a bad idea, woke up sore and my back was red and swollen. It even swoll during the massage and she had to back off. Not relaxing at all, and the hard pressure did not help like she promised.Tried booking the hot stone massage with another therapist, twice. First time they cancelled. Second time they called me a few days before and said that therapist doesnt do hot stones (then why was it entered into the system at all as such?). They also couldnt accommodate the 90 minutes and had to bump it down to 60. I ended up not showing as I thought at this point I need to go to another location. The woman on the phone didnt seem to care probably thought I was a Karen, but like why is there such an issue with scheduling and why do therapists decide to talk the entire massage and go harder than you wanted. Wouldnt recommend.
Brian did an excellent massage. Professional, and on time.
My massage was everything with Anastasia! I really loved it and will definitely be back.
90 min deep tissue was just what I needed! A cleaning spree had my thumbs and lower back screaming. Tammy paid extra attention to those and I feel like new.
Tammy is amazing! She know exactly where to hit! I always walk out feeling great. Ashley is also amazing!
Stephanie is the most unprofessional Manger Ive ever experienced. Ive been going here for over 2 years now. She is not willing to resolve issues or do what a manager is supposed to do.She likes to pass things on to the others working there and they dont have any authority to do anything in the systems.. Ive been overcharged and have left numerous messages for Stephanie and not getting any call backs. I have went up there 4x to try and talk with her and miraculously she has left for the day early every single time. I even went at the start of her shift so I know they are lying! Ive even gone as far as to sit there for hours because they said she stepped out then finally they said she was gone for the day. Everytime I go I have my bank statements and proof that I have been over charged but Stephanie is uncooperative and unresponsive.The worst part is Im trying to cancel my subscription and she wont sign the paper work which I have a dated copy of! Its obvious that there is lack of consideration for others time and money. In the 2 hours that I sat there mostly everyone that came to the front desk had complaints and wanted to talk with the invisible Stephanie. They were a great company now Its reduced to horrible experiences from a horrible Manager Stephanie!
Deandrea was amazing. I think it was the best massage I have ever had! I am looking forward to my next appointment. 🙂
I booked a massage with Deborah for my mother, who raved about the experience and said to give as many stars as possible in my review. Thanks so much, Deborah!
She is extremely nice and knowledgeable. She made my first experience with Massage Envy very pleasant.Padrica Mendez
I love massage Envy .it was a Birthday gift to my friend she is a workaholic 12 day off work in a year.She has thank me over and over again..😊
Bradley is an excellent massage therapist. He is a valued part of mr wellness plan and makes a real difference in my health and well- being.
The massage was okay, but the GPS and Waze directions were awful!!! Kept putting me in the middle of nowhere! I wound up getting there late and had to pay an hour price for a 40 minute massage. They also kept pushing a membership that I didnt need or want!
Ebony was amazing!! I woke myself up snoring!
Had a facial, Angela explained what was going to happen as she was doing the facial.
Corazon is very professional and a great massage expert! She is also friendly and therapeutic. I would strongly recommend her services for life!
Janiya was amazing!!! I had a facial done on Mothers Day and I felt so relaxed!!! My face is still glowing!!! I will be returning very soon for my next facial!!!
I’ve had more massages than I can count in my life, and have gone to this location several times before started a membership after my fourth visit or so. The front desk staff is always professional, and welcoming. They typically recognize me and make me feel valued. I will say that the massage you experience will vary greatly depending on the therapist treating you, but Cynthia truly goes above and beyond! Never have I ever had someone pay such attention to my pain or ask me questions throughout or help explain my causes and how to remedy my long term pain. She honestly helped me feel validated, and listened to. I cannot rave enough about her or the wonderful experience I had with her!
My massage with Sue exceeded my expectations. She gave me an excellent deep tissue massage with alot of stretching. I needed this!
My massager took my physical needs in care. I have lymphedema and arthritis. She massage me, focusing, on pressure areas that relieved pain. I was very pleased as always. *Remember to always tip*
Had a couples massage. Worst experience ever. They could also use a deep cleaning in the facility Ortega location
Asked what type of massage I wanted and then proceeded to do what I asked for. Very professional and very good. A pleasure
I have been to many locations but they re sell nice with respectful employees. Very helpful and knowledgeable staff. I highly recommend the membership
I made an appt today last minite because I have been very stressed with work and actually had a migraine at the time. I went in for my appt which started on time. I had Ted as my massage therapists who was very nice and took the time to listen to my requested focus areas. He kept confirming pressure was good and that I was comfortable. I walked out of there feeling relaxed and amazing! It was much needed. Thank you!
Stacy gives the best deep tissue massage ever!
Anastasia is amazing as always. Very attentive and knowledgeable. She’s my repeat therapist.
Great massages. Nice staff. Deandrea is my massage therapist. She gives a great massage every time. No complaints.
Every massage is right on for what I want and need that day!
The massage was excellent; perfect pressure and eased my stress. It was so good I booked another massage for next weekend.
The best massage I’ve had thus far! Angie really got in there to work out all my knots and even though I’m so sore it was completely worth it!
Ryan was great...if you have knots in your back like I do. Hes the guy for you. Ill be coming back for him to continue to release these knots.
Bradley was awesome! He was efficient with our time and did everything I asked for.
Pleasant enough, but they switched out my technician without telling me. then the person I got was late getting me in. She was good, but really needed to warm up her hands and the oils before her first touch. Kind of shocking when youre trying to relax.
I’ve been getting massages for YEARS but Angie gave me the best massage of my LIFE. Already booked my next one!