I was late for my appointment and they did accommodate me for which I am appreciative. However the location is cumbersome. They are located in an office building on the 7th floor. There is construction happening so parking and access is not straightforward. Upon my arrival, there was an event happening with food so lots of talking and laughing right outside of my door during my massage. Due to this and the smell of food and overall party chatter, I was unable to really relax and focus which was unfortunate. My advise to whoever is running this establishment- maybe block out appotinment times for staff events so that paying customers can receive the relaxing, comforting atmosphere we expect when entering a space for something as intimate as a massage. I really didnt get a good feeling from this place- It wasnt relaxing or warm..it felt sterile and more like a busy office that they just happened to have a massage room in the back. I would not recommend them honestly if youre looking for a true massage/spa experience.
I loved the facial done by Tatiana. She was amazing and the best massage I have had done. Very good experience overall
I had my first colon hydrotherapy treatment today and it was amazing!! I feel sooo great!!! The staff was extremely nice, professional, and accommodating…I’m definitely coming back and highly recommend!
Had a postpartum massage at Medlife massage and it was a true blessing for me. It provided much-needed relief from the aches and pains of childbirth, easing tension in my muscles and promoting relaxation. Shamy, the therapist’s gentle touch and soothing techniques helped me feel rejuvenated and supported during this sensitive time. Highly recommend for any new mom in need of some self-care.
I want yo share my experience with this place to warn others. I scheduled a visit but couldnt get the massage because massagist didnt show up at work. Rescheduled for next time , same story. No one called ti cancel. The waiting room was packed with people waiting for their appointments.Very unprofessional and irresponsible .organizationI
This place has the worst customer service I have ever encountered. I booked this through Groupon and scheduled an appointment for 2PM over the phone. When I arrived to my appointment I noticed the building said free parking and called the office to locate the free parking lot. The person I spoke with took my name and informed me that my appointment was at 1PM and I told them that I scheduled it over the phone for 2PM. Immediately the woman started arguing with me saying this was incorrect and I received a text message with the appointment time. I told her that I never received the message and if she could just direct me to the free parking I could come upstairs and sort things out. She yelled at me told me there was no parking and hung up the phone. When I found parking and went upstairs three people sat at the front desk and as I explained the situation from my perspective they kept laughing and saying it was impossible I was scheduled at 2PM. The lady I spoke to on the phone was the most rude out of the three. She said she could give me a massage for half the time because I “missed” my appointment. I initially agreed but after found out she was the therapist decided not to for safety reasons. As she was very aggressive I was afraid she would cause injury to me. After leaving, the man that was at the front desk followed me down the elevator because he saw I was visibly upset. He told me to come back to see a different therapist and that they had apologized to me so there’s nothing more they could do. I never received any apology from those people and after his statement I decided not to be seen here by anyone. These people lack professionalism and customer service. I wouldn’t run the risk of getting injured here. Probably not even real massage therapist.This is an update in response to the owner. The service your front desk/massage therapist provided was poor and you refuse to acknowledge that, how pathetic. First, theres no recording of me. If I was recorded youre again proving my point that your establishment lacks professionalism, as it is illegal to record someone without their consent. Secondly, I was not late as I schedule a 2PM appointment. Clearly there was miscommunication somewhere and instead of acknowledging that your staff decided to argue and yell at me. They were not paying me for the massage, I was the paying customer so remember this the next time you encounter a similar situation. Lastly, how dare you tell me what I was feeling? I was frustrated because I was verbally attacked, and yes I didnt want to be serviced by a woman who spoke to me like an animal. Why would I want to proceed with an intimate service like a massage by someone who was so aggressive towards me? Is my safety not important? Anyways, your establishment is nothing but a poor example of a black owned business. Do better next time. If not yourself, for the community.
We were staying in Miami Beach and decided we wanted a massage last minute. They were able to get us in that day and did a great job! Professional and quality massage.Our only hangup was that the address in Googlemaps didn’t match where we needed up going, so it was further than we originally intended to travel by Uber. Maybe this can be remedied.
Great place to have massage or facial. I went there once a month until I left Miami. Highly recommended!
I will definitely be back here. Everyone was so kind and friendly. Jessica was very warm. For a colon therapy it was extremely comfortable
Service was amazing, I will be returning for more sessions of the hydro colon therapy!
I had the pleasure of booking a facial with Melissa. I found her through Groupon. Easy to book an appointment. Her space is clean and comfortable. Melissa is super nice and professional. My facial was really good. My only complaint would be that it was quite cold. Though it has been extremely hot in Miami, I would have been more comfortable with a light blanket. Great service and reasonable pricing. Ample parking, keep in mind there is construction on the parking structure. So, you do have the option to valet or park down the street.
I took my mom to get a massage and she loved it. She said it was a great experience. They are very thorough! The office is super clean and just lovely! Highly recommend. The hour long massage was a full hour. The 30 minute detox was a full 30 minutes.
Great place for massage, Ionic foot detox, and other services to improve well-being. Shannon did an awesome deep tissue massage! The Ionic foot detox uses newer technology and produces good resuts. Good vibe and positive environment overall. Excellent attention to their customers, and reasonable prices for services provided. I strongly recommend this place to anyone looking for experienced massage therapists and other such services to improve and / or maintain health.
I received a colon hydrotherapy treatment at MedLife Spa and I believe it was worth it. Immediately noticed that I lost some weight and I was way more energetic. Definitely important to change your diet after this procedure and maintain a healthy diet for maximum results. Definitely recommend this spot!
Medlife spa is a great establishment to go to. The staff was great, the rooms were clean. And the services were amazing and well worth it.
The place to go and get your colonic hydrotherapy done. Jessica Made me comfortable
Shannon is great! The lymphatic massage was soothing but firm. I felt a lot better afterwards and the ambiance is much better than other lymphatic massages. They usually feel like you’re in a doctors office but this felt like a real massage studio. Ofcourse I had to buy a massage package, so I will be back!
I have gotten lymphatic massages with Shamy & she’s amazing!
Wonderful experience! Would return next time we are in Miami
Good customers service , the massage waa amazing
My experience here was absolutely wonderful, very Proffesional, clean and the atmosphere was relaxing. The massage therapist Shannon is so knowledgeable and really take her job serious. She is a great asset to this Establishment. The owner Haun was very attentive to making sure I got the service I needed. Will definitely use this service again.
Had my first colonic! Very interesting experience but a good one. You have privacy and you bring entertainment. Everyone was kind . I will be return for other services
Great service! Very professional! Well recommended
Proffesianlly Friendly staff. Top of the line service. From scalp massage to foot detox and 3 sessions of the colon hydrotherapy, I was energize as a bull. Cant wait for my next sessions in August...Im in love with this place. Dont worry if youre in doubt on any decisions they explain everything to you of any of the services offered black on white...so enough said booked your session now you wont regret it.
I was in need of a last-minute appointment, but couldn’t secure one anywhere...until I called MedLife Spa. Very clean, serene setting - and the Angel of Water is a nice upgrade from the traditional colon hydrotherapy experience. Highly recommended. I look forward to booking my next appointment. THANK YOU MedLife Spa!!!!
I have had colon hydrotherapy and post op lymphatic drainage massages and the team is really great! Very attentive and friendly. I would recommend the packages to save money.
My experience was great! Easy and felt great!
My experience with Medlife was amazing from the moment I called to make an appointment. Hans is very attentive and everyone is polite and professional. Shannon who did my post op massages was essential in my recovery, she is a great professional.
Walking into the office building and then the waiting area of the medspa I was not sure what to expect as they were not what I was expecting for a medspa. But once in the massage room it was a completely different and comfortable experience. I had a hot stone massage with Shannon. She was delightful and professional and genuinely wanted to make sure a was satisfied with the massage. Everyone there was friendly and welcoming. I will go again.
I loved the colon hydrotherapy & I will be coming back.
Great massage, very kind a friendly staff!
Awesome & made me so comfortable for my first time ever going.
Love the place, very clean and organized. Amazing staff, polite and helpful. I will be back again for a hot stone massage. I was for the foot detox. IT WAS GREAT. 😁It was so relaxing, I work on my feet for like 16 to sometimes 18hrs. This relax me so much. 😌
This place was very clean, professional, friendly and understanding. This was my first time doing a hydro Colon cleanse and i felt very comfortable and well received.Thank you for the amazing customer service
The workers are very welcoming. I received a 60 minute Hot Stone Massage the day of my visit. Hats off to the young lady that did my massage. I will be back again next month for another service.
Recently had surgery done, and find this MedSpa online. I had all my Lymphatic Drainage done by Shannon. I came looking like Spongebob and walked out like Jessica Rabbit. She knows her stuffs and help me with my surgery soreness. She is amazing. I will recommend this place. 5 starts service.
Entering the building is a big negative. It is not friendly in appearance or staff. Does not make you feel welcome or like you’re in a place that is supposed to be relaxing. The office was just okay. The massage therapist was okay- not great. Will not be going back.
Had wonderful experience. Shannon is the best..Very friendy,knowledgeable and have true passion for wht she does..I had several lymphatic drainage massage with her and totally recommende this plce for whatever your need is:) specially for pos lipo massages.
My guy and I had an incredible experience as well as the other couples who were pampered. Medlife took the time to cater to each couples needs and we all left rejuvenated. MedlifeMassage is a MUST visit whenever you are in the Miami area when you want to be treated life royalty and leave feeling renewed.
I had a nice experience. The office was clean. The people were friendly. The massage therapist was experienced, and she explained the therapy in detail and answered all of my questions. The massage was relaxing. I would recommend this place.
Great experience with a very professional staff, will most definitely go back again!0
Selfcare at its best. Amazing experience.
Today I took my my mom and dad and they were very satisfied the place is clean the customer service was very excellent and they were very helpful with misunderstandings. I recommend that people go here because all of my family has been going here for different services like facials,and massages etc. I really recommend that you bring family or friends to this place is because it was an amazing experience everything we went.
Shrees was amazing! This was my first time here I got a wax with a mini vajacial. One of the best Brazilian waxes I’ve ever head. The place is well kept!
Had an awesome massage by Shannon. She really listened to my concerns and focused on what I needed. Such relief and relaxation! Highly recommend!
The MedLife Massage is of professional quality. It is about all that someone would need for his expense and time, for both the service and the body massage are excellent. I encourage you to give it a try and you won’t regret!
Had an amazing facial at Medspa- I came out with my skinglowing and hydrated
Really recommend this place. My husband and I had a very good experience. Staff is nice and considerate
Highly recommend they were very courteous and made me feel comfortable every service I received from them I can’t wait to go back for another colonic
My very first time going to MedLife and I most say the staff is very helpful and patient and Shannon really gave me a great massage
I didnt use this company but I paid for services and was suppose to recieve a refund back in MARCH I have yet to recieve it. Everytime I call I literally get the room around and no one calls back
I had a wonderful experience at the North Miami, FL location. The staff is super friendly and nice. The atmosphere was so soothing.
I had a colonic here. The young lady was so nice and welcoming. Very clean and serene environment.
My first time was a good experience. They were knowledgeable with the questions I had. Friendly, clean, thank you.
I had a great experience both times I went to do my colonics. Definitely will be going back for more sessions
It was a pleasant experience and highly effective colonic service.
For my first time ever getting waxed I did have a great experience. I will be coming back regularly!
Was the best massage I’ve had in my life! So grateful to have found them.
Great service. This place is very clean & professional. Staff are very pleasant and knowledgeable. Will recommend to a friend.
Staff is friendly and very accommodating. I would highly recommend.
Excellent experience at the North Miami location, Shannon was amazing & so sweet!
Elise was great. Massage was perfect. I felt great.I will book again.
Very friendly staff and the customer service is awesome. I would definitely recommend this place.
I never had a massage like that before these young ladies was excellent
Beautiful relaxing space and exceptional therapists.
Really enjoyed the massage. Was professional all the way.
Clean, excellent service!
Amazing Massage! Shannon is EXCELLENT!
Thank you very much for good service
Great experience
Shamity was wonderful and the office is friendly and kind!
Very quick process. The staff was very knowledgeable.
Awesome experience
Amazing place
Staff are wonderful.Britney was great.
Very clean place & nice staff
Clean. Friendly service
Massage was great and professional
Awesome service
Good
Amazing experience
Shana is a very good masseuse and treated me with respect and dignity. I recommend her, I was very satisfied with her work.🥰
Excellent!