I had a great prenatal massage at the Falls location by the therapist Angelo Thomas. I’ve had many prenatal massages in the past and none compare to Angelo’s technique. He honestly caters the clients needs and I felt relief and relaxation after my session. Great customer service, very professional and respectful. Thank you Angelo!
I had a Great experience at this location Tammi and Blanche did an amazing Job! My Face and Back have never felt so good. Best facial and Massage I’ve had so far in any location honestly. Make sure to ask for those lovely ladies.
My massage therapist was Angelo and he was amazing! Every section he worked was with a purpose. I have been looking for a continuous therapist and definitely found him. Coming back just for him. The location needs some glamour work done but everything was very clean and reception was very attentive.
I had my first massage with Juan at Massage Envy The Falls and it was hands down the best massage I’ve ever had. He applied firm pressure, understood my problem areas, was very respectful when manipulating the sheets so I can turn over or when massaging my extremities. Even the temperature of the towel was perfection! I was so happy I scheduled my next two appointments with Juan during checkout.
My experience with the FALLS ME location and my therapy Thomas exceeded my expectations. Very welcoming, organized and friendly location. Thomas took his time to listen and focus on my preferred areas. He also responds to your own body’s reactions to the amount of pressure. Professional, personable and respectful. Thank you for great service!
Mayte was amazing. She made me feel so relaxed and welcome. She was sure to ask me what was bothering me the most and paid extra attention to those areas. The only reason I am not giving 5 stars is because the front desk team made it awkward for me when I was trying to leave. I was gifted this massage, and they wanted me to sign up for a membership. While I understand that it’s part of their job, it quickly turned into what felt like a time share pitch. They all took turns trying to sell me, when I had already said I was not interested several times. My relaxation pretty much went out the window because I had to explain several times why I do not have the time (mom of 3) to join a massage membership. The approach just wasn’t a good one, and they should just take no for an answer especially when someone just had a nice relaxing experience. Way to ruin the whole mood.
Angelo excellent massage therapist very professional and kind. Aware of my vertigo issue and always makes sure that I do not lay flat? I drive an extra 7 milesTo go to him even though there is a massage envy one mile away?
Kaitlyn was lovely and did a wonderful job with my facial. She is gentle and the treatment was relaxing. I was excited to try dermaplanning and she explained the process to make sure I was comfortable. I look forward to my next visit and facial with her!
Marta and the front desk staff were most accommodating (sp), clinic was very clean, as always. I felt very welcome, again, as always.
I love massage envy! Treat yourself to a wellness experience. You are worth it.Everyone is always pleasant and go out of their way to make your experience a memorable one. Yudith is awesome! Highly recommended.
I enjoy my relaxing sessions with Raisa. She is very professional and removes all kinks/tension. I look forward to future sessions with Raisa.
My experience was exceptional. The girls in the front desk were so friendly and helpful. Selene my massage therapist was wonderful!
I have been a member of Massage Envy since 2013. I almost canceled my membership until I was assigned with Edna “Blanche”. I am so grateful that I remain a member of Massage Envy and a regular with Blanche. She knows how to fix every ache and pain that I am experiencing at the moment. She is truly awesome and a professional.
I received a gift card of $75. I booked for my gift card amount. Once my massage was over i had a balance of $50. I was lost to why? They told me im not a member so i couldn’t get the massage that was $75. No one told me until it was time to pay. Sad. No apology or anything. Thank God i had extra money on me.
I have to ask for a call back for the manager “Ari” for WEEKS and no calls. All the front desk staff does is babble. Every time I call whether it’s 10a or 3p she never seems to be working.
Ive gotten facials with Carla for a year. Im an 18 year old guy so Ive never been enthusiastic about getting facials, but Carla made them a pleasant experience and really helped clear up my skin! I would highly recommend her!
Thank you, Laisy for your special touch and impeccable service. Your care, kindness and faith shines through your work. Blessings
Kenia is amazing! Ive been a member for many years and she is definitely one of best the masseuses. Always leave feeling great!
If you’re looking for a great facial book with Carla! knows what she’s talking about and gives great tips and recommendations. Definitely recommend booking with her.
I came to massage envy to get a facial because somebody who didn’t know me very well gave me a gift card. Carla, who did my facial, was great. However the hard sell at the end from the desk staff (NOT Carla) to get a monthly membership including the phrase, “What is keeping you from committing now?” (After I had already said, I would think about it, and politely lied that I was traveling a lot this summer, to which they told me I could put my membership on hold) took me from thinking “ maybe I’ll come back again sometime” to thinking “Thank God I got out. I’ll never come back.” What’s keeping me from committing right now is that I’ve gone 20 years without getting a facial so I don’t feel the need to have one once a month. Take no for an answer. It really soured the whole experience.
Izumi at Massage Envy - Falls Location was the BEST. 😍 I asked for a deep tissue massage and she delivered. She knows her stuff. Definitely will be planning the rest of my massages with her. 🙌🏼
Laisy is amazing! She taught me so much during my facial of which products and when to use them! The products are amazing and the location is very clean!
Laisa always does an amazing job! She explains step by step what she is applying and helps me with my daily routine by recommending product for maintenance.
The experience I had with Lazara at the falls was amazing very professional and knowledgeable in what she does I will continue with her
Lissy is great and very professional I feel relaxed after her massage
Tania was great. She explained what to expected throughout the session. It was very relaxing and nice 🙏
Laisy is amazing she has perfect attention to detail and my skin has never looked better she does the oxigenating facial which is heaven for my skin and it always leaves it looking and feeling like baby’s skin.
Every time I come to this massage envy I get amazing service every single location needs to learn from this one because every massage I’ve gotten has been 5 star got my last one with Hilda and did 90 mins my lord did she make me feel extremely relaxed and I had terrible lower back pain and she relieved it in one session can’t go wrong with the staff at this place even the front desk reps are nice and thoughtful! To say this again Every Massage envy needs to Learn from this one
Laisy is excellent! I love my results every visit. She listen’s to my concerns and is very knowledgeable.
Got a 60 minute massage with Salin. He was amazing! One of the best massages I’ve had.
I went in for a deep tissue massage with Lazara. I had been in terrible muscle/stress based pain and had a stiff neck. She diligently worked through my knots and relieved my horrible discomfort. So happy and thankful.
Lazara was amazing! Addressed all of my pain points and left there feeling good as new! LOVED my massage! I highly recommend her
Kenya is AMAZING. I highly recommend her. She really knows and understands bones, joints, nerve pathways, and she stays up on medical information.
Martha is great with facial and has improved my skin.
Very welcoming and my masseuse Izumi was excellent I enjoyed my session and very clean environment also on July 23rd I had a facial with Carla and it was amazing she is very knowledgeable about the different facials very kind and patient she explains everything that shes doing before and while shes working on your face I will be returning to see her again in 3 weeks
Just had one of the best facials ever with Carla. The treatments she suggested for my extremely dry skin left my face and décolleté so soft and supple. It was so relaxing as well. She advised step by step what she was doing. I can’t wait to go back next month. Thanks so much. And the staff are very friendly, courteous and don’t pressure you into anything.
At this moment, I need more therapeutic massage, to address my physical conditions to alleviate pain. Massage envy has like a pattern to perform the massage. When I asked the Massage Tech to focus on certain areas, the massage therapist was like why are You asking?! Then I just gave up and let her do it her way. It was well done, but I wish she could have focus on the areas requested.
I love Adrian she is super informative and helpfulShe always makes me feel better
I was extremely disappointed with my experience. It was probably one of the worst messages I’ve ever received. I’ve spent more money & have had better results. I guess you get what you pay for. Unfortunately, I will never visit another Message Envy again. Truly sorry forwriting this review, but it’s the truth. Total honesty.
This was the first time that I had a mediocre experience. I believe the therapist wore gloves. This was noisy and did not feel good. Also, when I asked for change at the desk, they did not have change, so I ended up, tipping her more than I really wanted to.
Salin was great! Made me feel comfortable, asked me questions and addressed all my needs. Very well job done!
Carla, was very good. She made me feel relaxed and gave me very good advice on how to care for my skin. I liked the fact that she would explain everything she was doing during the procedure. Overall, very happy with my visit. Thank you, Carla, I will see you soon!
Marie always brings me back to life. I went in with a terrible pain in my arm and she took it away. She is an angel.
Massage envy at the falls had great service! Trenton did a great job and I don’t have tension in my shoulders anymore.
I’ve been coming to this location for a while now and always leave very relaxed. Lazara is the best!
IZUMI 👍🏼👍🏼👍🏼👍🏼👍🏼My therapist Very knowledgeable and professional, Awesome experience. will become a member soon thank you👍🏼
I always book my service with Kenia. She is a master at her craft. She has made a total difference in relieving my lower back and elbow pain. She is truly amazing!
Laisy was very friendly and warm. I really liked the treatment she did with the cold hydration Since my skin was dehydrated.
My experience was great with a medium deep tissue message with Oslaydis.I would to say she did an excellent job.She had me snoring.Lol!Satisfied customer 😀
I dont usually write reviews, but Milena is truly exceptional, prompting me to share my experience. Treat yourself and schedule your next massage with Milena—you wont regret it. Her professionalism and skillful approach guarantee a relaxing and satisfying experience.
Izumi does a wonderful job! She is very knowledgeable, professional, and tries her best to treat your problem and gives you comfort!She is the best of the best!
Elizabet is my go to masseuse! She listens to exactly what you’re looking for. Does a great job getting the most stubborn knots out and relaxing your muscles. She’s very personable and always a pleasure. My mother and I have been going to her for year.
Rebecca is an amazing massage therapist! I highly recommend her for deep tissue/sports massage!
Evelia was kind, professional and incredible. Best massage I’ve ever received.
Great massage, the pressure was perfect. I think I fell asleep once or twice. I definitely needed a nap afterward. She was great!
I was very impressed with Enid. Her massage was custom and complex. She listened to what I asked for and takes extra care. She is very knowledgeable in techniques and trends. She made me feel very comfortable and I will definitely be back to see her.
Fantastic therapist, very relaxing, explains benefits of products being applied
Worst massage ever… I walk out feeling the same saw I walked in…
Milena was wonderful. I will be scheduling my massages with her.
Massage was great, BUT please do something about the music - it gets cut in the middle of a track, it crackles and pops, it’s too loud
Diana, simply put, was amazing! As soon as we started she was able to tell my back and shoulders were very tight and she focused on those areas. I left feeling great and will be scheduling another appointment with her soon. My wife has also booked with Diana in the past and says she is the best!
Excellent attention in a welcoming professional atmosphere - Kaitlin was over the top wonder!
Carla did my facial the other day and this was my first time receiving a facial ever and it was such a relaxing experience. She explained all the products she used on my face and she asked if the comfort level was fine with me. I even purchased a lip balm after the service. I highly recommend
The massage I received by Lazara was the best ever, she is very profesional, excelente flow, preassure and very skilled therapist. I would always recommend her.
Diana was absolutely AMAZING! If you’re new to this location or been several times, you need to book with her ASAP. She’s attentive, communicates clearly and overall the perfect masseuse.
Oslaydis gives the best deep tissue massage! She works out every nook and cranny. I always come out relaxed, limber and energized! The support staff is welcoming and efficient. The environment is calming and very clean
Kenia was awesome. Perfect pressure. She focused on my trouble areas and i feel great!!!
Adrianne was a great masseuse. However the Falls location has an issue with their soothing music. It crackles loudly all the time. Eliminating the relaxing feeling. Ive asked them to fix it twice. Heres a third. Please fix it!!
I must admit, I did not have high expectations but it was fabulous! The lady “Marjorie” was fantastic. Very firm / deep massage as I had requested. All around a great experience. Will return and definitely ask for her again!
She is excellent and she really focus on my concerns to please me
Not enough words to describe how awesome Izumi’s treatment was. She’s a professional through and through and she knew exactly what my body needed. I already booked 2 more massages with her.
Tammi is amazing. She really cares for her clients. She is personable. She explains steps by steps everything she is doing to you. I strongly recommend Tammi to be your esthetician! And the front staff are so sweet and welcoming.
I had a great experience! Im feeling much better. I will be back...
Izumi is the best massage therapist on this planet! She is so Professional she makes you feel comfortable and has the best technique! I’ve been going to her for almost a year and she has really helped me improve! Thank you!
Lazara is one the best therapist in the entire Massage Envy in Miami. I have met her in Coral Gables location many years ago and I’m glad that she’s still around. She meets all of my requests and takes care of the pains and tensions I have.
The Falls location of massage envy is great! Clean, the receptionists are professional and welcoming. I’ve had services done by several massage therapists, I appreciate Yipsy because she is gentle and helps to create a relaxing ambiance during my massage.
Overall my masseuse Tania was wonderful. My biggest complaint is their false advertisement. When I called to make my appt I specifically asked how long my massage would be and they verified 1 hr. I then received a confirmation text stating “Massage 60 min Prenatal Session.” All this to then come to find the “session” is 60 min but the massage is really 50 min. It’s all just misleading and leaves a sour taste in the mouth.
Laisy was very thorough describing what the products used during my facial were supposed to do for my skin health. She had a pleasant disposition; humming to herself while servicing me.
Cleanliness and professionalism at all levels. Salin is an extraordinary therapist. I have improved my muscle issues in just three treatments. Excellent experience overall.
I highly recommend getting a massage with Lissy , she was able to use medium and deep pressure for my back and Cranio sacral for my neck and head . I had some knots and she was able to identify what treatment would help. Also had aromatherapy and left feeling so relaxed ! Would definitely book again and the front desk staff are professional and helpful
Lazara is an amazing massage therapist. She is always very professional. She is excellent at locating my problem areas and making me feel more relaxed. Highly recommend her to all!!
Gipsy was amazing! She helped me greatly. I had a lot spasms on my back and was in a lot of pain, thanks to her I left much better.
The Falls Massage Envy is a great location. All the staff members I have encountered are professional and friendly. I book Laisy B. for all my facials and Salin for my massages. Laisy is very detailed in explaining what she is doing to address my skin care needs. She has such a vibrant and loving personality. Salin is very attentive and makes sure to reassess what I might need before each session. He is always so pleasant, respectful, and makes me feel very comfortable. I always leave feeling refreshed.
Oslaydis is a fantastic therapist. I have been going to her for 2 years now and she is very good with deep tissue massages. I highly recommend her!
It’s a good price for the services, the front desk is great. I highly recommend Brenda and Diana. I’ve received excellent massages from both of them. Diana will really focus in on your needs. Brenda applies cranio-sacrum techniques that is also great!
Best therapist Blanche and great customer services at massage envy The Falls
Laisy is very professional, skillful, kind and listen to clients needs.simply the best !she applied Oxygenation during my recent facial. she is so patient, skillful and The results are amazing!
Hilda was amazing.she started gentle then went in for the kill which is what i needed. She was courteous, efficient and addressed my concerns before and during the massage. Will def come back for her again. On the other note... Felt a little pressure when exiting establishment with front desk ladies about tip. I said not today and she still pushed the issue. When i did come back to give a tip the young lady took the whole thing without asking how much i would want to give. They should have better service in that area
My visit was great from top to bottom. Great staff starting with the two ladies at the front desk who were very nice and helpful throughout. Carla and Yudith provider me the stretch and facial service and they were both amazing. Definitely plan on coming back.
Took my 90y/o grandma to get a massage with Marjorie. She loved it. She said she was really relaxed and all her issues were addressed with care. Marjorie was very sweet.
I love Lissy and how she gives the massage. I followed her here to this location from her last one. I have a few family members who go to her and we are all very happy. This location is clean, spacious and peaceful. The staff here was also kind and helpful. Pretty much the staff at all the Massage Envy locations are respectful and helpful.I have had many massages with Lissy and yesterdays was wonderful, She always makes sure she makes you feel better then when you got there
Marjorie was an Awesome therapist. I recommend her with out any reservations. She was very thoughtful, intuitive and professional.Thanks again for an awesome and AMAZING experience 😊The front desk staff was very nice and professional.The facilities was very nice, clean, well kept, and well sanitized. I felt safe and secured..Ambient was, as always, soothing and warmThis is my go-to place for an amazing experience and massage!🙏
Martha is the absolute best! She treats you with such kindness and explains each product that goes on to your skin. Martha is so knowledgeable and I’m able to finally trust someone with my skin, she is a true master at her craft. Martha always has her clients skin best interest in mind, and is always recommending the best and effective add-ons to my facial. Even the products I use when I’m at home are all her recommendations, I am officially an obagi fan and can never go back to any other product. I was there two days ago(after my skin got destroyed at the beach a few days prior) Martha did her magic and my skin is now beautiful, I am STILL glowing! I’ve had the absolute pleasure of knowing Martha for a little over a year now and I hope to many more!
Trent is fantastic … listens and implements like no other!
2nd time with my massage therapist Juan, he was absolutely AMAZING!!!! Hands down, best massages Ive ever had at Massage Envy!
Never done a review but I must share.Kenya is NOT deep tissue. I have been getting massages for over 20 years and it was more of a Swedish massage. (And not a great one at that)
For those who haven’t tried a massage by Lazara, I highly recommend you do. Lazara is professional, and knows exactly what areas need attention. She always manages to apply the right amount of pressure to alleviate your problem areas. I always leave feeling physically and mentally better.
I had such a pleasant experience here. We did the couples masage and it was lovely. The full body massage was so relaxing and my maseus Tania was so good. She made me feel comfortable, good communication, and very kind. I plan to return and specifically request Tania because she was very good and went above and beyond with her service. Highly recommend!
Lissy is a godsend. Incredibly professional, clean, caring, and pays attention to what you need from your massage. She knows her craft and is passionate about making sure people leave better than they came in. Thank you Lissy for always being the best!
Skin care extraordinaire!!! Martha has been taking care of my skin for 7 years and I couldn’t be happier. Her care routine adjusts as I am aging and any “stressors” in my life. The staff is always accommodating with my schedule. A big plus is the relaxing atmosphere.
Marjorie was very gentle, professional, and talented in her massage work. She did something incredible for my sinuses by massaging my face in circles. My only negative comment is that the girls in the front were not very welcoming when I first came in and didnt take time to reconfirm my details nor emotionally prepare me for my spa experience.
Had a massage with Rosa - highly recommend her! She could tell my shoulders and neck were bothering me and suggested I check my computer monitor height. After the massage I felt so relaxed and my neck pain was gone.
Martha was phenomenal when dealing with my acne-prone skin. After one facial I can already see a big difference. I hope to return soon to get rid of my acne scars.
Diana is awesome and able to provide firm or medium pressure! She is excellent, especially if you prefer a tension-relieving session. She focuses on my problem areas and you can tell she is passionate about her work.Update: I dont think Diana works at massage envy anymore, I have been seeing other therapists and Izumi is absolutely excellent for anyone who does sports or high intensity workouts and needs some deep work. Kenya is also great for medium pressure work—my mom prefers her style and always sees her.
I had an excellent experience. Ive been to several Massage Envy locations, and this is one of the best! The receptionists were friendly and helpful. Maggie was my therapist and she was incredible. Shes knowledgeable and intuitive, recognizing where I needed extra attention. I highly recommend her!
Lazara was fantastic. Addressed all my trouble areas
Tammi is amazing! I won’t go anywhere else and only trust her with giving my daughter a facial. She has helped her tremendously!
Carla is the best!!! I never leave disappointed.
Just had the best massage with Elizabeth. She made the experience amazing and I would want to go back to her.
We love Massage Envy but if the different locations the Falls and Cutler Bat have been the best. Corey at Cutler is precise and is great at targeting problem areas. And Yipsy at the Falls pays so much attention to detail. So relaxing!
I had a facial with Karla, who is amazing. I have very troubled skin and she has been able to recommend products to help with might condition as well give transformative services. She has been a godsend.
Another great massage at Massage Envy The Falls by HILDA. She is very professional, caring, she knows whats shes doing, she was able to work exactly where I needed it in just 50 minutes, but definitely from now on I will only schedule 80 minutes with her, so I can enjoy more of her amazing massage.
Had the best massage ever! Oslaydis is AMAZING! I live with chronic neck pain and I left my massage pain free and feeling great. I woke up the next day and still no pain. I haven’t woken up without neck pain in over 15 years! She is truly phenomenal!! ❤️
Soft massages are good, but have booked many firm and never received a firm massage. Pricing is overkill and don’t forget it doesn’t include a tip. You have 30 days to use credits from a membership once it is cancelled so be careful unless you’re thinking long term.
Been to the falls location twice and Kerry never disappoints! After my first massage with him, I automatically signed up for the membership. Most relaxing and tension relieving massage I’ve ever had. Highly recommend.
I had a great experience . The therapist did an excellent job. Thank you
Kind and accommodating staff, great experience with Salin.
Excellent massage with Diana. She worked out a calf muscle spasm that had been bothering me for 4 days!
Juan was a great masseuse. He hit the target areas and was respectful. Will have another massage with him
Yipsie was great. She focus on my areas of concern and ensured she targeted my problem areas. I will reserve with her again in the near future.
I am pregnant and work very Long hours on my feet. I walked in to massage envy to get some work done Tania was my massage therapist. She was extremely kind and professional she asked me what areas she could help me out with. I have been having pain in my upper back. She was fantastic I left feeling relaxed and no more pain. I definitely recommend her and this location at the falls. The girls in the front were very kind and helpful as well.
Terrible customer service. Tried to gift a friend a facial and paid my home location the transfer fee of $10. This location said she could not book unless I paid the mandatory $18 tip first. I told her to use the card on file and she said she couldn’t. I’m on a lake, no wallet, trying to be giving to a friend in need of some r&r. Massage envy is seriously lacking in customer service. Going back to hand and stone.
Very much enjoyed my massage with therapist Tania. It was my first time with her and it was well worth it.
Love my sessions with Yipsy. She is the best and gets all the me kinks out of my shoulders and back!
Juan’s deep tissue massage was great for my sore muscles. Just the right amount of pressure and he uses the unscented oil. One of the best massages I’ve had at ME.
I went for the first time and was fortunate enough to have had the pleasure of being helped by Izumi. She made me feel so comfortable and she was phenomenal! Thank you for everything! The manager was super sweet and welcoming as well. Everything was very clean and everyone was very professional.
I’ve been getting facials from Laisy and she has been amazing! She is gentle, explains what she is putting on your face, explains the benefits and makes sure you are comfortable during the whole process. By far the best aesthetician!
See Raisa!I was in the area and hadn’t been to this location before so I took a chance with a new therapist, Raisa. I’m a body worker myself, so I tend to be critical. Raisa was amazing! She definitely is a seasoned therapist, strong, intuitive and I can feel she cares for her clients. I actually thought she went over on time bc the session felt so much longer but it was only an hour as scheduled.. and time definitely stood still. She has a very nurturing way of ending her sessions and i truly felt cared for which you don’t always get with therapists.Even though this location is almost an hour from me, it will be worth the drive to see her. 90 min next time! Thanks Raisa!
I have always had great experiences at this location but this particular time I felt my therapist was not trained properly. Her massaging technique was messy and anything but smooth. I will never book her again.
Lizzy was awesome like always. Her protocol shows professionalism and caring.It was a such a needed treatment. Lizzie targeted all the right spots.Thank you LizzyAs always Lizzy was on time and gave me an excellent massage.Lizzy has “the right touch”, excellent treatment session, Thank you LizzyLizzy is welcoming every time she sees me. She is professional and respectful of your needs.Lizzy is always ready for any feedback you want to share regarding your body. She focuses on your issues.Lizzy greets me with a smile every time and asks me how she can make me more comfortable with the massage. Thank you Lizzy.Thank you fir always being so attentive:
Krista was recommended to me by family and she did not disappoint! She was very careful and kind during my facial. She’s wonderful and made sure I was comfortable. I will be coming back to her as well as recommending others to have one with her!
Great service and wonderful facial by Laisy.
Love coming to this establishment. The girls at the front desk are very sweet and professional and Marjorie is an excellent masseuse.
The staff is so friendly and the place is so clean. My therapist is Diana and she is so amazing. She is great with pulling the knots out. She is very welcoming and such a sweet beautiful person. 😩😍🥰🙌🏾
He knew exactly what I wanted and perform the task with excellence.
Marjory is wonderful …I love the attention and caring way. I’m 94 yrs old and hope to have many more yrs to enjoy her massages💕
Carla is kind and relaxing to spend an hour with! I highly recommend her for facials and other skincare services.
Lazara is the best massage therapist! She really knows how to get into the hard to reach tension areas and helps me walk out feeling like a cloud
Highly recommend Massage Envy. I was reluctant at first because it is. chain, but I’ve been very positively surprised. The therapists are amazing all offering different styles and modes of massage - no different than the expensive Spas- and you can try and switch. I tried different ones and now like two the most .Maite is one of them and she is amazing with her deep tissue massages.The the staff is also friendly and accommodating
I love this Massage Envy location and Salin is the best!
I came in with pain and left a lot better... Only issue is that I have observed lack of A/C in the front rooms for nearly 3 months. Embarrassing!
Elizabeth is amazing. I go to her every week. She gives a great full body massage. Targets areas that need extra attention.
Excellent work. Melina is a joy. She makes you feel relaxed and takes all your concerns into consideration.
I would highly recommend Kerry, he’s a professional at his work. I walked in yesterday with a muscle spasms I had lower back pain. I can honestly say I’m 98% pain free today. I always feel so much better after my massages with him. I can honestly say that I always feel much better. Kerry always listens and cares for your needs at the time of your massage.Thank you so much Kerry, I’m so much better today!! 🤗
I look forward every month to my service with Tammi. I leave so relaxed and feeling like my face is glowing. She takes her time to go over with me what my skin needs and what routine to follow at home. I recommend her to all of my friends!
I’ve had about 5 massage therapists at this location and Lissy is my new favorite. She adjusts her pressure according to how you like it and just has great energy overall. I highly recommend having a session with her. Not to take away from the others because they are all great, but there is a different experience with Lissy.
Every time I attend my massage session at The Falls, I have a phenomenal experience. The front desk attendant Jennifer is awesome! She is extremely polite and always professional. My therapist Enid is exceptional! She listens to exactly what my problem areas are and always concentrates on those specific areas. Overall those two young ladies make all my visits to Massage Envy (The Falls) a pleasurable one. I highly recommend this location.
Ive been a member for 7 years and consistently get great massages, no matter where I live or travel. Ive had many dozens of therapist and Kenia might be the best, especially if you like a firm therapeutic session. Next time that Im in south Miami, I plan on booking her.
Maggie is the best! Best therapist I’ve ever had! 80 minutes with Maggie is like a complete reset. All of the tensions are relieved.
Oslaydis is an excellent masseuse. She helped me with my shoulder pain. She is very professional. I will definitely use her services again.
I have been a member of Massage Envy for many years using the Falls location for my services. This was the first time I had Kenia and was extremely pleased with her. She was very attentive to the areas that I mentioned were in need of attention and I felt wonderful upon completion of my massage. I have already booked another session with her. The staff is always friendly and accommodating and the facility is clean and welcoming. Im a very satisfied customer.
Went for a last minute facial for the first time at Massage Envy. What a pleasant experience, Tammi was knowledgeable and made great recommendations. Worth the membership fee if you do regular facials.
I have a Massage Envy down the street from my apartment, but am willing to drive the 30-40 minutes (each way!) to get to the Falls location because Stephanie is so amazing!The staff has always been great to me and its always a joy when Im checking in, checking out, making appointments, or asking general questions.Stephanies attention to detail is bar none. Im pretty sure she remembers every major or minor injury Ive ever had and gives me a full report out at the end of each massage so I know where my body is at and where I can focus my self care.Worth every penny and minute of that drive!
Izumi is a great deep tissue masseuse.
Stephanie is just a completely awesome therapist. She actually listens to her clients and caters to their specific needs. Plus she is a genuinely nice person which is a always appreciated. I have tried many therapists in my time and she ranks up there in my top 3!!
Jay, wow! She is an amazing therapist. I booked my massage through the app. And though my app identified my preferences with deep tissue, Jay wasn’t a “match” for me. But the importance of taking risks and getting to know someone let me to finding one of my new favorite therapists in Massage Envy! She worked on the areas I told her the most, focusing on each knot without stopping and moving on which is what I find with a lot of therapists…she focused, and she checked in to make sure the pressure wasn’t too much on my sore muscles. I cannot wait to go back and see her again!
I’ve been going to Massage Envy for years and Maggie was one of the best massage therapists I’ve ever had! She was very knowledgeable about my specific concerns with sciatica and even gave me some tips on stretches to do to help with those issues. I highly recommend Maggie and Massage Envy in the Falls.
She was awesome. Really targeted the areas that were tight. I feel so much better. 10 out of 10.
Bought a promotion pre pandemic and emailed to make sure they would honor it and they said they would and nothing would expirePost vaccination they told me sorry, it expired. nothing we can do about corporate promotions. I will not purchase services here again.
This was my first massage ever, and Lissy did an amazing job releasing the tension and knots from my shoulders and neck. She was super sweet and applied the perfect amount of pressure! The front desk team was super helpful and friendly too. I will be back!
I had a great experience at Massage Envy The falls, every one had great customer service and the location was extremely clean and organized. Oslaydis provided me with the best massage ever! She’s extremely welcoming and polite and knew how to give an excellent massage. I highly recommend this location for their excellent customer service, cleanliness, and professional employees. Teri (the manager of the location) was extremely kind and ensured that I had a great experience. She has the location maintained perfectly!
Kerry is professional, polite, and extremely well educated in regards to his profession. I have been seeing him for almost 2 years and each session leaves me more relaxed. If you’re looking for a consistent and sincere masseur, you will not regret booking with him.
Stephanie has been my masseuse for many years. Trust me, she is the best massage therapist EVER! She is knowledgeable, talented, and experienced and can help to alleviate any and all aches and pains. She is simply exemplary.
Yipsy was my first massage in the US ever. She was amazing. She put me asleep in 1/2 an hour. I was so relaxed when there and will be back again
Stephanie is the absolute best! She always knows what to do to make me feel better with different aches and pains my body may feel. Shes a Rockstar!
Lissette (Lissy)is absolutely amazing and her massages are excellent and I look forward to my monthly visit. And every time I schedule with her it just gets better because she understands me and where to work on.All the front desk staff are very pleasant and professional, thanks to all.
Laiys was amazing. I wish I could do a facial or massage with her weekly. My facial was awesome and Laisy is a very professional and compassionate person. I highly recommend her toEveryone !!! Thank you Laisy for all you do !!!❤️
Carla and Judith were great!
Jay is the absolute best! Didn’t want to share her name so she doesn’t get booked up but she deserves ALL the hype! This is not the closest location to me, but I’m only going to this massage envy just for Jay!
Laizy is very good and knowledgeable. I had a good time .
Wow. Kenia was incredible! She really took care of me and left me feeling so much more relaxed than when I came in. She took care of all the tension in my shoulders. I highly recommend her.
Raisa is an absolutely wonderful masseuse! I always feel relaxed and rejuvenated after a session with her. Must go monthly!! The entire staff is also exceptional.
Elizabet is great, amazing technique and you can feel she cares and enjoys being a massage therapist. My experience at ME the falls has been a pleasure.
Raisa was amazing. She is such an asset to massage envy. All I can say is wow. Loved my experience with her massage. Thank you!
I had deep tissue massage with Juan at the Falls which was excellent. I usually like a lot of pressure to relieve pain in my high tension areas. The pressure provided was perfect. He did a lot of pressure-point work which really helped alleviate my tension. He was very professional and clearly very experienced. He needed very little direction and seemed to “read” the muscles well and provided the perfect amount of pressure in a given area without causing pain. Will definitely return l and would highly recommend for anyone with pain/ tension in need of relief.
I have a membership with Massage Envy The Falls and I’m very pleased. My massage therapist Lorena was professional, courteous, and kind. I was having a hard day and when I got the massage I felt renewed as if a load had been lifted. I got confused with the time and even though I was not able to get full massage the remaining amount left was sure worth it. I would recommend Lorena massage therapist and this place to anyone!Regards,Carina
I got a prenatal massage there with Elizabet and she was beyond amazing. She made me feel comfortable from the second I got there, really listened to my needs, and I felt so good after I left. I highly recommend her for any mommy looking for a good prenatal massage! (Or anyone looking for any massage too!!)
I have been a member for about 5 months now and I always request Kenia for my appointments. She is absolutely amazing, always makes sure I feel comfortable. Definitely recommend her!
Brenda was very focused and professional. She asked if I had any pain that I wanted her to help eliminate and she worked to achieve positive results. Afterwords she gave me some stretching exercise recommendations to help eliminate my discomfort. I’ll definitely return and request Brenda in the future.
Marieh was exceptional! She gave me a full body massage and adjusted the right pressure in areas that needed more attention. Can’t wait to see her next month.
Very good massage, highly recommend Diane.Professional and courteous. Will bookanother soon.
Stephanie is the best massage therapist in the over 10 years I have utilized massage therapy for self care. I always leave feeling better physically and relaxed mentally.
Marie is hands down THE BEST therapist at the falls location. She can provide a firm pressure while still being relaxing and provide tension relief. I first started seeing her in 2018 and then when I became pregnant I was so pleased to know that she also performed prenatal massages! She’s incredibly professional, and really focuses on the areas that you describe as areas of tension. She provides a quality massage every time. To be fully fair I have tried other therapists at this location, mainly because Marie is booked or it’s her day off, and no matter what I’m never as pleased as I am when I have my session with Marie. Therefore now I only schedule with her, in advance, for all my messages. Thank you Marie for your commitment to a great service and relaxing experience.
Fantastic experience. Had a massage from Antonio and facial from Tammy. Both great. Try them you will not be disappointed.
A friend recommended Lazara, and she did not disappoint. Excellent. My back felt amazing. The girl at the front desk that assisted me to checkout was amazing as well. I can’t remember her name, but honestly all of your front desk personnel are very sweet and profesional.
My massage therapist, Marie, is the best!! If shes not available on the day that I want then I must reschedule. Shes just that good!! Very professional and pleasant every time I see her. Wouldnt trade her for anyone!!
Lazara is the best masseuse that any Massage Envy can have. She is very caring, very professional and I dont care the distance I have to drive to get to her. SHE IS THE VERY BEST AND WOULD NOT TRADE HER FOR ANYONE!! Love you Lazara!!!The location in The Falls is excellent. Very professional, friendly personnel and very clean. I am a happy costumer.
It won’t let me do another review so I’ll add on to my first one. Francisco is absolutely amazing. He’s very professional and his bedside manner is like no other. He also has the hands of a God!!! Lol highly highly highly recommend FRANCISCO!!!Francisco at the Falls location was amazing! I told him the problem and sore areas. he confirmed the pressure I told him don’t be afraid you’re going to hurt me I’ll tell you if it’s too much, and then I didn’t have to say nothing else after that. I left with all pain gone and feeling better than any other massage I’ve ever had. Will book with him every time now.
Both I and my husband, had a very good experience and professional service with Elizabeth. Also, both girls in the front office was knowledgeable and help with me purchasing products. Thanks for your services 🙂
Very clean and professional, very nice staff. Tammi is superb and excellent facialist. My face, neck and hands feel renewed and energized. 90 minutes is best!Tammi offers different types of facials and products according to your skin needs.I highly recommended. Massage Envy is the best!!❤🌈🌞
Francisco gave my partner a massage on a shoulder injury, and it was wonderful. He felt better walking out. Everyone was very friendly and offered assistance. Mykia at the front desk was welcoming, friendly and very helpful. THANK YOU ALL AT ME The Falls. We will be back!
Ive had my share of deep tissue massage, she did a great job. She focused my what I needed done when I explained myself to her. Thank you.
Juan is so good. Best massage I’ve ever had. I’ll definitely be back and will book with Juan again. I’m telling everyone! Most relaxed I’ve ever been :)
Rosa at The Falls location is beyond amazing. I have a bruising condition and Ive tried other massage therapists and no matter how much I emphasized the massage had to be superficial and not deep tissue because I bruise easily, I always ended my session in pain and spent the next few days with purple bruises on my back, arms and legs. When I switched to Rosa, I have never had an issue again. I now end my sessions relaxed and relieved. I sleep better than ever after my session and I wake up with energy, better flexibility and less stressed. Rosa is the best and Sunday evenings with her are my little slice of heaven. Thank you, Rosa!
Treated my ballerina to a much needed massage. Yudith was great with her. Took care of all her achy muscles. My daughter said she’s ready for another.
I haven’t been to a Massage Envy in a while, just because of life and my last location’s repeated bad experiences. But wow I have definitely found my go-to Massage Envy now. Marjorie was incredible. Funny enough, I usually ask for a deeper massage but Marjorie hit the points that I needed so perfectly that I was borderline falling asleep on the table. 10/10 would recommend!
Love coming to your location its always professional, my appointments are always availible and convenient for me and as for my therapist LazaraI couldnt be more pleased with her professionalism, communication, and care for my needs in terms of her understanding how she approaches targeting the areas of the clients concerns.She will always be who I ask for when im making my appointments.