Joanna is so sweet! She is my go-to for facials and I thank her for kick starting my face care routine journey since my first ever facial! My face has never looked and felt better. Come visit the chance you get and ask for her by name — she’s the best in the biz! 😊
Wow, where do I even start? Loisbel (Louis) is an exceptional massage therapist! He truly takes the time to listen to your needs and knows exactly how to apply the perfect pressure for an unforgettable massage experience. I look forward to my weekly massages with him—he’s definitely my go-to! If you’re looking for someone who really cares and delivers incredible results, Louis is your guy!
First time going. Not easy to get an appointment, shows also how good the experience is. Aubrey was amazing! I walked out feeling completely better! They are all kind and attentive to your needs. I highly suggest that you go to this particular Massage Envy, you wont regret it!
Lee Vista location was absolutely amazing! They were able to accommodate me with a short notice appointment. I had a facial with Joanna and she was absolutely amazing! I felt very relaxed and she refreshed
Just got my first facial in years and wow…😍 Such a nice experience and my skin is glowing and feels so refreshed! Gina at the front desk was super sweet and helpful. My esthetician, Idalys, was talented, professional, and passionate about her work and I left feeling amazing. Thank you ladies! Definitely considering the membership/coming more often.🤩
Joanna was so great! I came in after having a sinus headache after getting off a cruise. She gave a great facial and focused on massaging my face, neck, and head in order to relieve the pressure. It was so relaxing and I left feeling much better!
Tiffany is exceptional at what she does. I cannot group her with other massage therapists because she has a blessing, a purpose to heal and refresh the body and I’m so blessed to have experience her touch. I’m on the road to recovery from an injury sustained over a year ago.
Massage envy is getting more pricey but then isn’t everything? The environment is clean and calming. I do think I have stumbled upon the best masseuse ever. Dani is fantastic. I like my massages firm. I can feel a massage from Dani for days afterwards. Of course if you are mainly there to get sauce rubbed gently over your body she will accommodate you too!
Dani was amazing! Had been a minute and greatly needed a massage. She found all of my problem areas and worked them out. Took a chance with a new therapist and already made my next 2 appointments!
Im in from out of town. Never been to a massage envy before. They were kind when I called (Ava) . They were kind when I got there. The place was nice and clean. Marisol was awesome! I highly recommend their massage service! Thank you so much! I really needed to relax!! You all are wonderful!
Guillermo was absolutely fantastic. I came in with very bad tension in my neck and shoulders. He communicated with me and made me feel very comfortable, and I’m happy to be turning my neck today with a lot more ease.
Marisol was amazing! She was so gentle and the massage was just perfect. I also greatly appreciated that she didn’t try to talk with me as she worked. That allowed me to fully relax. Highly recommend her!
Scheduling online is very convenient. Joanna is so good to my skin! She makes appropriate recommendations that I can trust without trying to up saleMe on anything I don’t need.
Louis was incredible. I could not even walk. I paid for deep tissue and actually got it. He was the best I have ever had and I get massage every other week. Highly recommend Louis!!!
Tiffany at Message Envy Lee Vista is amazing! I cannot say enough great things about her! I like deep tissue and she is the best message therapist I’ve ever had. As a nurse I get a lot of back pain and she knows just what to do to melt it away! I only see her now. I have a Massage Envy within 2 miles of me but I drive to Lee Vista just to see her!
Brice was amazing. Listened to exactly what I needed and checked in a few times during the massage to make sure the pressure was right. Would highly recommend him!
My massage therapist Mackenzie was absolutely wonderful! She was professional and thorough. I still feel relaxed 3 days later and haven’t slept this well in a long time.
Tiffany at Massage Envy Lee Vista is fantastic. I cannot recommend her more. She has a pleasant personality and is a highly skilled massage therapist.
Amazing message! She listened to the specific areas of the body that I wanted to focus on! She was by far gave me the best message! The whole experience was amazing and the environment was clean and friendly staff. I highly recommend the Lee Vista Message Envy!!
Last night I had a massage with Guillermo, he was very attentive to what I wanted and did an excellent job. It was a great winding down from the work week, going into Mothers day weekend.
Great customer care, host at the front is very friendly and Brice is an attentive, respectful and thoughtful massage therapist 🙏🏾
Brice was incredible. I had severe shoulder pain that went away instantly after the his massage. Hands blessed by God. Worth it
Eric was amazing. Never had a massage till this past Sunday. An i was so happy when I left. I will defently will be getting a membership.
Nice, clean, quiet location. Staff is welcoming, friendly, and knowledgeable. I get frequent facials with Joanna because shes amazing! Ive tried all their facial options and completely trust her; Ive had no issues. I always leave feeling relaxed and fresh faced.
Wonderful experience!! The staff was so accommodating, and was mindful and attentive to me and my husbands needs. Eric and Danielle was just superb!
Tiffany was excellent. She provided a very comfortable oncology massage and I highly recommend her. Look forward to seeing her again next month
Marisol was my masseuse and she was great! She worked quickly and firmly, especially in the areas around my upper back snd shoulders as requested. Thanks Marisol!
Joanna gives exceptional service from start to finish! She is knowledgeable, professional, and made me feel completely at ease. Overall, I was thoroughly impressed and would give this esthetician a 10/10. I cant wait to come back!
Massage Envy has great customer service. My massage therapist was okay. I state this as she had not catered to the two areas of request. She did, however, apply the pressure requested. Quick massage for 90 minutes.
I’ve been going to this massage envy now for about 5 months and it’s not the closest one to me but I go there for Mackenzie. She is absolutely amazing and she has helped me tremendously with the sacral joint pain and back pain I suffer from. She’s so kind and we always have great conversation. She makes my comfort her priority and she checks in to make sure that I’m doing okay throughout our session. I see her once a week and it’s the best part of my week. The women up front are also so kind and their customer service is great!
I’ve been a member at this massage envy for almost four years now. I’ve been with Tiffany for almost the entire time I’ve been a member. She is the absolute BEST massage therapist I’ve had. She is professional, informative, funny, and just an overall pleasure I think that she is a gem and massage envy is blessed to have her.
My experience was excellent. Whenever we are visiting this area I will come to get a massage. Brice is an excellent masseuse.
Always love my experience at Massage Envy. Eric was thorough, friendly and paid great attention to the areas that needed to be massaged a little more. Definitely booking my next massage with him.
Staff were very friendly and helpful. Latasha is an amazing therapist! Her technique is wonderful, and I always feel so much better after my massage. She always finds my tight spots and works them out. She is great to talk with, too!
Great massage with Danielle on a recent visit to the Lee Vista location. She really worked out those tight spots. Thank you!!
Eric has been my go-to therapist for close to a year now! He is very knowledgeable, and will tailor your massage to the desired pressure that works for you. Already looking forward to my next session! Thanks Eric!
I will say I think the massage was good, but asked for deep tissue hard pressure and received medium. However, the massage was nice.
My therapist was amazing! He focused on the areas I asked. He was polite, courteous and communicative. I booked another appt with the therapist.
Came in with a frozen neck and needed some work to get some more mobility. Brice did a great job pinpointing the area needing to be worked on! Definitely recommend
Very friendly, so professional. Joanna is amazing, which ICould get a massage from her everyday is what my moms experience was like
Great facial with Idalys!! Definitely recommend her for your visit!!
Joanna was great ! I will definitely be back in a month ! my skin looks great and healthy!
Booked an appointment for my wife and she loved it! She met with Tiffany.. definitely looking to reschedule!
I have been a member of Massage Envy for the past 14 years, and lately I’ve been going to Lee Vista location for many years. I definitely recommend it for anyone who wants to have an amazing experience every month. We all need to be rejuvenated, physically and emotionally once a month. We work hard and we deserve it. Thank you Ms. Danielle, you have been my massage therapist for many years, you are the best!!!Lizette
Just what I was looking for. One of the best massages I’ve had in a long Time. I’ve already made another appointment. All ready recommended him to my husband.
Johanna was very professional and informative… my skin felt amazing after the facial….🥰
Bryce was very good! When he was finished with massage. I looked at the time and it was a45 minute massage. The massage felt rushed. I paid for an hour and got 45 minutes. Not to mention it was expensive. The two ladies at the front desk were not personable. They made me feel uncomfortable!
Joanna was absolutely wonderful! I enjoyed my facial so much. The entire hour was perfect. My skin felt great, extractions were not painful at all, and the massage helped to improve my mood dramatically. The entire experience was heavenly. I had a great time. I’ll definitely be back to book another appointment with Joanna.
Had my first prenatal massage with Brice at Massage Envy Lee Vista Orlando location. He too great care of me and eased some tension I’ve been carrying. He was wonderful, we went over problem areas before the session and he took his time chasing tension and knots.
The reception staff (Shameika) was very professional and friendly. My therapist (Tiffany) did an excellent job! I will be back.
Brices massage was incredible! His attention to detail in addressing aches and pains was exceptional. The way he targeted specific areas was spot on—I felt so much relief. It was a fantastic experience overall. I highly recommend Brice for anyone seeking a skilled massage therapist. He’s got a talent for making those stubborn aches disappear.
The place is comfortable and clean. Staff is very respectful and kind. Danielle, my therapist, is awesome!!!
They schedule you and then said that the esthetician is not available and then they want to charge a full session for canceling when they said they canceled. Poor customer service.
UPDATE: Still enjoying my massages by Tiffany… She is a great !!! 1/3/23Tiffany is the best! I see her twice a month, and I am booked all the way through the end of the year. Always pleasant and friendly! She listens and works on the areas that I have the most trouble.
Tiffany is the best massage therapist I have ever had the pleasure of enjoying. She tries new techniques every visit. She is warm, and friendly her touch is carefully planned and meticulously placed. I actually leave her table feeling as if this was a physical and spiritual therapy session.
I drive 35 minutes out of my area and pass a few other locations to visit this one all because of Mackenzie! She is the best. She listens to me, she advises me, and she gives the BEST massages! I’m so particular about who does my hair, nails, etc and it took me so long to find a therapist that I love! Literally the best ever, not a bad thing I could say.
Staff were very friendly. Facility was clean and relaxing. The massage was very disappointing. A waste of time and money. Mackenzie, my therapist, did not address the lower back that needs addressing, per my filled questionnaire. And she spent very little time and effort on the main focus parts, the shoulder and neck area. Furthermore, she has very little strength in her hands. She didn’t perform stretch exercises after the massage, which felt like it was abruptly interrupted. She skipped body parts like the fingers and toes. To say the least….
This was a birthday gift for my daughter, she truly enjoyed it, and says she feels more relaxed after working through all her problem areas. She definitely wants to go back and plans to add a facial next time. The staff are super nice and helpful. I love that they have a separate area if youre just waiting on someone, very cozy. Thank you to MacKenzie for making it a good first experience for her
Brice is the best at his work! Definitely knowledged and I can tell he cares about getting better for the client every time.
Danni is amazing!!! I book months out to ensure I am scheduled with her. She truly cares and pays attention to every detail. If her schedule wasn’t so full, I would see her more often. Def 10/10 recommend her.
Best massage ever by Guillermo, and the ladies in the front are very professional and sweet. Thank you all! I will be back soon
Front end staff is always pleasant. Therapists always professional.Recent visit with Jay was great! Coming back soon!
Elizabeth provided outstanding service. She has a great calming energy that added to my experience and she was super knowledgeable which was a plus.
My massage experience yesterday was with Mackenzie, and she did an awesome job as usual! Ive seen her now a few times, and she works out all the kinks and uses good, firm pressure, which I prefer. Her technique helps work out a lot of the knots and soreness, while still being very relaxing. Highly recommend, and Ill be back for sure!
Jay is an amazing masseuse. Every time I go to her she knows exactly what to do to make me feel better. And the receptionist are just so engaging and genuinely kind.
Idalys is very personable, professional, knowledgeable. it was such a relaxing appointment. I would highly recommend her for anyone that is looking to have a facial.
Brice is awesome. He does a great job of walking you through what he is about to do and gives an excellent massage with just the right amount of pressure to relieve tension without causing excessive pain. You can tell he really understands anatomy and the science of massage therapy (sadly not the case for all massage therapists). He has really helped reduce my back pain when I’ve strained it! Highly recommend! (Just don’t book up all of his appointments now that I’ve spilled the secret!)
Joanna is great! I love her. Couldnt ask for a better aesthetician. My face always comes out feeling better after a facial.
Definitely a true expert! This was very calming and the microdermabrasion took care of all the white heads. Also, infused with Vitamin C for the glow.
Loisbel is amazing, he is very cordial and professional. His massages are the best.
Wonderful! As usual!!! Always helps out when your working in the medical field on your feet all day, running! Thank you Daniel and Aubrey S
This location is superb! The staff is very professional and friendly. Love Joanna for facials and Marisol for massages. Can’t wait to go again
I had a great deep tissue massage, I cannot wait to schedule again.
I had a wonderful experience at Massage Envy. The staff and manager are very welcoming and pleasant. My massage therapist Natasha did a fantastic job. I was quite impressed with their service
Dani is always very thorough and my body feels amazing during and after! Every time my boyfriend surprises me with a visit, I get all giddy because I feel like I’m floating once she’s done.
Not going to lie, when Eric came out I was concerned because he looked so young. Incredibly surprised (and thrilled) to say that was one of the best massages I have ever received in my entire life. He was absolutely amazing!!!
Love that the appointment started on time and lasted for the appropriate amount of time. Not always the case
McKenzie is one of the most amazing therapist I have experienced! The care she provides with her hands is incredible. She listened to the needs of the client, and with her massaging techniques get the job done!
Latasha was awesome!! Very polite and her hand were like magic!! I left feeling like I could do anything!!!
Exceptional service from check in/check out with Malika to my massage with Brice. Absolutely phenomenal!
Always a great experience. From the Front Desk Staff, Masseuses and the actual massage. I’m always greeted with a smile. Always high level of professionalism. I look forward to my monthly massage. My membership was the best decision I made this year related to self care. I highly recommended.
When I say that was the bestttttttttttest ever massage I have ever had. She was incredible and understood the need and met it. Anointing hands
I had a massage with Latasha, she is great. I asked her for deep tissue and provided her the area of emphasis. She exceeded my expectations and I still hurt today (in a good way) and am no longer having 8/10 sciatica pain, it’s now a 4/10. I can’t recommend her enough.
My therapist, Jeremy, was very knowledgeable and skilled. I appreciated his attentiveness during my session. One of the best massages Ive ever received at Massage Envy. I will definitely be recommending him to my friends, espcially for medical/sports massage and stretching.
Front Desk Staff were super helpful and knowledgeable. My therapist Latasha did her thing! I should of book a 90min. She addressed all my concerns and frequently checked in on me. When she got started on my legs, I’m almost started crying from how good it felt. Released all the stress. I’m on my feet 12 plus hour a day. Helping me realize I need this more often. Self care is essential. I’ll definitely be returning to Latasha.
Joanna was one of the best estheticians ive ever had! The entire facial was perfect. Shes extremely gentle and made my skin feel 10x better immediately, extractions were not painful at all, and the massage was a perfect touch. She was also very informative and gave all the knowledge needed to continue a skin regimen she thought was needed. The entire experience was a 10/10.
Not only Brice but special shout out to the front desk! They are ALWAYS so welcoming, friendly and helpful!! If I could change them to my home location without the hassle, I would in a minute!!!
McKenzie dominates her craft. I should not leave a review because then she’ll get too booked and might be harder for me to get an appointment. She helped me with my knotted back and I felt quick relief. Amazing!
Although the facial was nice. I don’t like that I added on a service and it was completed within my hour time of my facial. If a service is being added on, that should add the time onto my initial booking so I was a little upset about that.
Danielle is consistently amazing. Front desk staff also very helpful and friendly. Been a member for years and love going.
I live in merritt Island Florida but I drive 45 to the lee Vista location every Saturday for a therapist named Mckenzie she is wonderful. Gives a great 90 minute massage. I highly recommend asking for her she is great at her job!!!!!!!!!
Dani is always amazing!!! I like a deep tissue massage. Dani is able to work deep for a full 1 1/2 hours and hit all the bad spots.I have enjoyed regular massages my entire adult life and I can honestly say Dani is the best.
Brice is an excellent massage therapist. He applies his knowledge to relieve all sources of muscle tension, a great full body session.
I had a massage with Louis yesterday and it was awesome. He did a great job making sure the massage was enjoyable and I will definitely book him again for my next massage.
Brice is so professional and polite.. He always takes his time and never makes me feel rushed. He knows all the knots and works them out with amazing pressure! He Has magic hands. Awesome experience always.
Joanna was amazing. Lovely young lady very friendly and boy does she make me feel good. Merry Christmas thank you again Joanna.
Love this location- always clean, on time and friendly. And don’t want to brag about my masseuse too much as I want to keep her for myself… but she really is amazing!!! Thanks Tiffany for doing your magic!!
It felt like it was the massage therapist first time. He seemed insecure at his job and it showed through body language and technique. If this is your job you should be more confident in what you do on all clients. On the positive note my back pain was relieved. It just cost me an expensive awkward 90 minutes.
Massage Envy was amazing very clean great scent very comfy feeling as you walk in. Latasha was amazing very professional great communication and knowledgeable. My massage was a perfect. 5stars
My Birthday Massage was EVERYTHING !! Aubrey was amazing !
Joanna is fantastic! From personalized customer service to knowledge and care she is top notch!—Give her a raise!
Jay listened to my concerns and did exactly as requested. I highly recommend Jay!
Fantastic! I haven’t had a facial in years. This was a fabulous experience. I highly recommend this location.
Eric is amazing! If you need to someone that is very experienced. I high recommend him !
Dani is truly amazing! Can’t say enough great things about her massages! As someone who has suffered with chronic back pain most of my life, I feel blessed to have found her.
I look forward annually to my visit to Orlando, I always make sure I can get in to see Jay!!
Front staff was nice, but booked us a couples massage without saying that they would be in separate rooms.Both me and my husband’s massages ended before the hour time. For $125/pp I’d go to a nice local spa/resort spa.
I booked an appointment at this location while I was in town. I was trying to fit in a massage before leaving. I even worked my travel plans around it and they called me 15 minutes prior and canceled my appointment. Now I’m stuck in Orlando until this afternoon for nothing. This was highly unprofessional. The only compensation they offered could only be redeemed at their location, when they know I’m from out of town.
I loved my massage with Lois!! He’s awesome!!
Eric gives a great massage! He spends extra time on areas of concern and has a great touch!
We are members and travel quite a bit so we get to experience many different locations. This place puts our home location to shame. Staff is great, location is super clean and the technicians are top notch.
Daniella was fantastic with her deep tissue massage. I really needed it and will be back!
Great person to work with, all ways listensTo your needs, and what needs to be worked on .Great session
The front staff is always friendly and helpful! Guiermo is the BEST!
Very nice and welcoming. Wish my masseuse was a bit faster and offer a bit harder and deeper message. Was attentive and listened to my needs and was helpful with myTroubled areas
Eric did an incredible job. Very nice and professional. I will be booking with him for my future massages. Highly recommended!
Latasha provides such great massages. I am happy when I see her availability because I know it will be a great session.
Aubrey and the staff were great like always. Will be back soon. Thanks again Aubrey.
Made an appointment during the week for today, Sunday and when getting here, my appointment was not on records and of course not availability...very disappointing...girls in the front desk didnt even try anything...beyond frustrated
Guillermo is the best therapist I have ever had. I hadn’t been to M.E in a few years. After setting up 1 appointment with Guillermo, I signed back up for a year, and schedule with him, monthly.
I had this wonderful experience with an amazing girl named Elizabeth she was awesome people if you want perfection and a wonderful experience choose her💕💕💕
I had my first facial with Joanna. She was fantastic.
Tiffany is so skilled. It is such an amazing and relaxing experience every single time. The other staff is always friendly. Everything is so clean and welcoming.
I had a microdermabrasion facial for the first time with Elizabeth and it was wonderful! She was very informative and super cool! I enjoyed this experience very much. I highly recommend going to see Liz and getting one!
I highly recommend Joanna. 2nd facial withher and already have my 3rd booked. Face is glowing and skin feels amazing! Thank you.
Guillermo was great! He massaged out some real stress in my neck and shoulders. I walked out of there much more relaxed and with less pain!
Makenzie is amazing. She always finds the areas I need the most work. Her demeanor is professional but super pleasant. I followed Makenzie from another ME location and drive an extra 30 min to see her.
Danielle did an incredible job with the massage, I felt so relaxed and rejuvenated!
Massage was excellent. Did not go for the full 90 minutes.
Massage from Aubrey was great. Highlight of the visit was Elizabeth at the front counter. Shes friendly, funny and was very patient walking me through everything. She even got water for me. Ill be back.
From personal experience I had nothing but issues with this location. From my gift card I purchased having not been activated to Mgmt not returning calls. Would recommend Narcoossee Lake Nona. I never leave negative reviews. But I am being honest I would not go back.
Tiffany is one of the best of the best. She really ensures she gets to the root cause of your needs. She’s a true professional.
Sarah is wonderful I had the best facial ever
I was very glad to find Tiffany for my massage. She was very competent and understood my health needs and was able to provide a therapeutic massage that was just what I needed.
The massage was good but it felt very clinical. In the past with others there has always been relaxing music and low lights for a spa like atmosphere.
Tiffany listens to the client and the body in order to combine optimal firmness and technique. She knows her craft and the anatomy resulting in a healing touch.
Love coming to this location, the staff are very friendly, professional, and contribute to the relaxing atmosphere overall. I had a 60 min massage appointment yesterday with Rea, she’s fantastic. I came in feeling pain from how tense my muscles were, and I left feeling relaxed, stress free, and with no more pain. Highly recommend her!
Tracy was heaven send. God bless her and her magical hands. She really is wonderful. She is very professional, respectful and focused on making sure that i was satisfied with each problem spot i had pointed out in the beginning of our session. Thank you so much for the wonderful work. As well for the staff at front desk. They were all so nice and willing to explain anything we werent sure about. 😀
Lauren was FANTASTIC! I told her what I needed and she executed perfectly! Really focused on the tougher areas, leaving me feeling refreshed and MUCH more relaxed. Her pressure measuring was on point as well! Thank you so much for your sweet manners and great customer service! Will definitely book more appointments with her.
This is my favorite Massage Envy location in the area. Thomas went above and beyond with my 90 minute deep tissue massage. Communication was great throughout the experience, he really focused on my knots and areas where I needed extra attention. As a young woman, I especially appreciated his professionalism with draping. 10/10 would recommend to anyone!
Brice was incredible! The reason why I got my membership, best massage I’ve ever had. 5 stars
McKenzie was amazing she listened to what I needed and did exactly that, the front desk staff was very pleasant and hospitable!
Danielle pays attention to little details. I have had many different masseuses over the past 7 years but she is by far the best.
Joanna is always patient and understanding to the needs of your facial and takes her time to get to know her clients. Definitely recommend
It was a last minute working, and I got Latasha. She took care of my aches and pains and popped the the stress right out of my body. I really appreciate it her efforts.🙏🏽😊
As always I had an amazing experience and Danielle is great!
Danielle is absolutely amazing and that is why I ONLY go to her for my massages! She is the best!
Joanna was the most sweetest woman ever!!! I just love her energy and work. MY FACE IS FLAWLESS ‼️‼️‼️🙏🏾🌸❤️
I normally have great experiences at both the Massage Envys that I visit (SODO and Lee Vista), but I had such a fantastic experience with Giesel Williams at Lee Vista that I will probably be visiting her and this particular location more often. Giesel was amazing at communicating with me during our session to make sure I was in optimal comfort. Additionally, she exuded great professionalism the entire time. I went in feeling really tense and sore from the stresses of teaching the past few weeks, and I left feeling like all my boxes of issues has been checked by her. Highly recommended!
Ana is amazing!! If your looking for a deep tissue massage 💆♀️ she will not disappoint. Very attentive and professional. I suffer from upper back back pain and she really focuses and releasing those awful knots. I always leave from there in a daze, relieved and relax!!! Im happy with their services, location, cleanliness and friendly staff!
She is very professional and love her job. I recommend her 100%.
Very soothing, thorough massage! Loved the music, dimmed lights, and heated massage table. Latasha did an amazing job!
Liz was amazing and so nice to talk to. It was a wonderful facial and I’ll be back next month!
Brice is polite and has great customer service. He accommodates all your needs and carefully explains what he is going to do before proceeding.
My experience at Massage Envy was amazing, from check in to check out! Nate my Massage Therapist was pleasant, friendly, respectful and professional. He focused on areas that needed much attention and continued to ask me throughout my massage if I felt comfortable and if the pressure was ok. If I had a question about certain areas he was working on, he was extremely knowledgeable and answered Them all! I highly recommend Massage Envy and Nate! Definitely coming back!
I need to come back because the guy I had fixed my back in one day!
Lauren rocked today with the amazing massage she gave me! Very relaxed and therapeutic. I was dazed when it was over.So glad to see Nathaniel back. My daughter And I couldnt believe it when we saw it on the availability of therapists and both went the same day
Great customer service. Jay was fantastic
I was gifted a card to massage Envy and decided to book an appointment. I am so glad I booked this location and booked with Petra. I requested a deep tissue massage and she did not disappoint. I have been to some other places where they say the massage therapist will give me a deep tissue and often times, I am disappointed with the lack of pressure received. Petra really gets into those muscles and you will walk out feeling amazing. Also, if youre a talker like me she will also talk to you while massaging. I never considered going back to this place after my massage but for Petras massages, I will reconsider. Thank you so much.
Tanya did an AMAZING job with my facial. My face was so hydrated and glowing when I walked out of Massage Envy. I highly recommend Tanya!! She really tailored my facial to my needs and the type of my skin. She recommended couple products that specifically target my face needs. I loved all the knowledge that came with my facial since I enjoy knowing why a certain product is being used on my face. Tanya kept me informed throughout the whole session and explained 👌 the products she used on my skin.
Front desk ladies were great. My massage was awesome I will be returning. Great experience.
Booked a massage with Moise and he was fantastic. Everything about this location is great. The moment you walk in the staff is friendly and professional. Was so impressed I signed up for the membership and can’t wait to try out other services!
I was able to come in and get the massage the next day and it was wonderful. Rea was very wonderful, she made me feel very comfortable. She was sensitive to the areas of my body that hurt. She also used a cushion that was appropriate for my body type. She knew what to do, how to do it, and was very efficient. I do not let any person touch my body except that Rea made me feel most comfortable. Ive had a lot of massages and she is one of the best. Shes very knowledgeable and knows what shes doing. I teach massage myself and I can tell she knows her stuff, and doesnt push it on people.
Latasha was great, put me to sleep within 15 minutes of a 60 min session
McKenzie was great. I will be back to see her again :-)
Liz was great and would recommend anyone to hear for the facials! Would definitely go back to her again!!!
Recently was at the Lee Vista location. Brice was extremely professional and I thoroughly enjoyed my massage.
Eric was amazing! I’ll be back. Front desk was welcoming and kind. Very nice place
Called in on a rough Friday for a last minute massage. Called at 12 they had an opening at 2. Tiffany was AMAZING!! I asked for medium pressure to work my stress points but to still make it relaxing. She was Personable, friendly, worked on my knots and tension points and asked simple questions along the way to see where I held the most tension. For the first time I thought “I REALLLY NEED A MEMBERSHIP”.
Very intuitive! I was amazed by how she navigated the massage process. Felt amazing after. Thank you!
Tasha was great! She was very knowledgeable. It was a great experience. Will definitely use again
Tanya is the one to ask for if you need a hood aesthetician! She was so kind, professional and informative. She made me feel like I was truly taken care of :) from the great customer service of the staff from the front desk to the moment you leave EVERYTHING they offer is worth it!
Tiffany is amazing and the best therapist Ive come across in my many years of getting massages. I highly recommend her and the Lee Vista location for over all service, cleanliness and a critical piece of self love!
Elizabeth was awesome. Took the time to explain the different products as well as the proper use.
Brice is a gifted therapist. So happy with their services and will recommend to others
I have been using Massage Envy for ten years. This is the best massage I have had in several years. Petra really listened to me and focused her work on my trouble spots.This location is not requiring masks during massages if both the therapist and the client are comfortable without them. Other locations in Orlando require you to wait in your car, which can be hot in Florida). They observe social distancing in there waiting room.
I am a health care worker and sometimes my job entails emergencies where I may have to reschedule. One of these situations came up a few hours before my appt where I called and asked to reschedule later in the day. I was told there would be a 30min massage time penalty assessed to my account even after explaining the emergency situation. They didn’t care. The manager called later to make it right and credit me back again. I thought the issue was resolved. Today, my husband went to use my hour appt as a transfer and they told him the hour would not be counted and he would have to pay for 30 min because the manager never credited my account back. They made him pay without getting a manager and without a care in the world. Worst front desk I have ever experienced. I have been loyal to massage envy for about ten years and by far this is the worst location I have ever visited. It is a shame because the massage therapists are fantastic and are suffering under poor management.
I ended up getting a 6 month membership here, I liked it so much. The location is very clean and makes me feel safe, even during covid. I like that they have evening and weekend appointments, and you can book online.
This massage envy Location is excellent. I felt safe during my entire visit as they have all the necessary covid-19 practices and protocols in place. Tiffany is a seasoned professional and a very knowledgeable massage therapist. Thank you!
I have been a member for years but am increasingly frustrated at the lack of availability of female therapists. I recommend you look at other providers until they find a way to hire and keep enough staff.
I really enjoyed my experience at this location. From start to finish, the process was seamless. Isaiah is an incredible masseuse, as well as super friendly and comforting. Id definitely recommend!
Tiffany is amazing tottally recommended as I have had a couple of visits with her and feel amazing after
Dani is the best ever. The massage was great, the environment is comfortable, everything is clean and nice, an excellent experience.
My massage started late and finished 9 minutes early. The masseuse took a bathroom break halfway through and played loud pop music with ads during the whole massage. Not very professional. This was a disappointment considering it costs so much. Sadly, would not recommend this location.
I’ve been a ME customer for several years. This location is nicest ones I’ve been to. The staff is friendly and the facility is clean. Thomas hands down the best therapist I’ve had. He understands my problem areas and makes sure to work on them, while also making the experience as relaxing as possible.
Traci is truly gifted! I will be making this my new home location. I felt a thousand times better after my session. I sit at a desk all day so I frequently need some kinks worked out. I think I prefer this location to the Waterford one now.
Great staff, friendly and knowledgable!Not so much during this pandemic. I called to freeze my account because like everyone else Im having financial difficulties. I was told I could freeze my acct for 2 months but in order to use any of the 22 sessions Ive already paid for, I have to continue to pay $10 a month.They cant care any less that theyre losing a long standing customer. Ive heard this complaint from others.I canceled my acct.
Guillermo listened to my needs and helped with my shoulder which has a lot of knots and tension. Definitely recommend him.
*****BEWARE!!!***** HORRIBLE CUSTOMER SERVICE!!! Go elsewhere and get your moneys worth there! I scheduled a 2 hour massage 2 weeks ago since i will be getting married tomorrow. After dealing with so much stress from the wedding, I was really, really looking forward to this day! I get a phone call less than 2 hours before my appt that the massage therapist has to leave early and they have to shorten my massage time. The manager Cynthia was not sympathetic to the inconvenience nor did they have or offer another massage therapist in leu of the inconvenience they caused me. She was not trying to hear it and would become more irate the more i spoke! Not even a small compensation!!! I will be canceling my monthly membership and going elsewhere where they will value me as a customer and my money!
Danielle is amazing at her job. I always come out feeling better.
I always go to Oviedo but they were completely booked and I had a really bad headache so I called this location and they had a spot available . I went in and Tracy did my massage . I am very picky because I only like deep tissue and not everyone knows how to do a good one but Tracy was Amazing. I really recommend her . Will definitely come back here.
Outstanding service! Very relaxing.
I received a $100 Massage Envy gift card for my birthday & 2 months later when I went to redeem it, it was expired by just a few days. I was not aware of this & there was no expiration date on the gift card. Jazz went the extra mile to contact the store where it was purchased to see what could be done. In the end they honored it. Thank you Jazz. Shout out to the Altamonte Springs store as well. Thank you!
Massage was great, Mackenzie did an awesome job, I highly recommend all of the Staff at this location.
Was looking forward to this massage as I haven’t had one in 5+ years. First the website and app made it hard to schedule an appointment which appeared open on both platforms. As a result, I called and scheduled it once the store open. The CSR was very helpful on the phone and scheduled the appointment with one of two available therapist at the open time slot I was looking for. Once I arrived for the appointment, the CSRs were great once more. Then the massage happened...I’ve had a few massages in my life and always felt relaxed and refreshed after I left; this was not the case here. When I talked to the CSR when scheduling the apt, I made mention the area of concern. I also answered the questionnaire and talked to the therapist about it, but did mention that full body massage was okay as well. Needless to say, the area of concern was barely focused on and I left more sore then I went in. My neck which wasn’t the area of concern, now feels incredibly sore. I work out a handful of times a week and the neck feels like my muscles a day or two after I’ve worked out; this is instant soreness right now... Also, the therapist wanted to talk about nothing but Covid related things and how the need to wear a mask (which is now currently mandated by the county) is a stupid idea and she won’t do it while in the public. The therapist also asked about the firmness as I kept tensing up and I mentioned it was a little rough, the firmness continued...At any rate, the review gets a 3 because the CSRs weren’t pushy and did a good job. The massage was adequate, but I feel a massage should be relaxing and not something I feel generally sore after leaving the business.
LaTasha does a great job- she checks in to see if her pressure is good, and provides a very relaxing experience.
Very friendly, professional, and relaxing.
Did not have a great message experience with the person I went and saw. Decided to treat myself to a holiday present with some relaxation and the release some tension in my neck, shoulder, and feet. All places I indicated was were my issues were coming from.When I met my massure Rea I had a feeling that she was probably new. While there is nothing wrong with that it might indicate why I had a lousy massage. When looking at my marks of parts I wanted worked on she seemed confused as to why I didn’t want other areas done..I was a bit confused at this questions when I believed that I was just telling parts that I wanted focused on. Not nesscearily that I didn’t wanted my back or legs or others addressed if there was time. Which there should be I was getting a 90 min massage.When the massage started I felt she did start of well addressing my neck and shoulder with stretching and what not, but the way she spoke to me during and what not was not relaxing and was very casual and louder, almost if like a friend was out of the blue would say “I’m gonna do this...” “I’m gonna move you around now”As we progress it’s just seemed like she was rushing and was just taking more like on my legs. While I did want my feet looked at it felt after awhile that more and more time were spent on my legs and thigh area, which were not really to important to me.While I could have lived with all that it was at the very end something was super off and had never experienced in a massage before and I have had many several massages in my life. At the end you could tell that she realized that she had time life but had finished her thing. I even heard her make a sort of sound to indicated her mistake. So for the last 5 or maybe even closer to 10 mins of my massage she kind of just would push my body around or making sure the blanket was smooth. One point she started like chopping my body and then the only way I could describe it would be slapping it...It was completely strange and I had never had that happen during a massage. It took me out of the relaxation and I left not relaxed at all.When I left she could tell I wasn’t happy and asked what was wrong and all I could tell her was that I had wished she had given me more focus on the neck and shoulders and not my legs. She kind of rushed me out of the hallway after that...I hope that she realizes her errors and improves.