Vapor World

Vapor World is a good chain when it comes to vaping, they seem very consistent overall but my to go location is the one in Ozark; Ive been a costumer there for many years now and their current management/team is probably the best Ive seen over the years. They are very knowledgeable and so friendly! They always take their time to explain you flavors, stay within your budget without pressuring you spending money, Ive had issues with a device in the past and they replaced it without problem! Theyre very good! I go there once a week and often hang out for a bit chatting with some of the staff ( when theyre not too busy ) and Im always happy to walk in the store and happy when I walk out ☺️ Great staff! Their employees truly make a difference. Ozark Vapor world 💪🏼

Great experience. Justin & Caleb’s knowledge of products is amazing. They are a great team at the Ozark location. Don’t go anywhere else. I’ve started buying my candle melts there. Especially Love 💗 Love ❤️ Love the Nag Champa.

I had an insanely good experience with these guys. I’ve always been a fan of the store, but the Ozark location is by far my favorite, super helpful great atmosphere will definitely be back. Cheers guys.

I always have an efficient and fun experience here. Theyre knowledgeable about the various products. They always great me and I end up leaving with a laugh. Thank you to Kaleb, Justin and Aurora. I appreciate you!

Absolutely the best customer service and selection Ive ever seen. Highly recommend.

Ozark Vapor World is GREAT! Friendly and very helpful on any questions we have. My husband uses the cbd gummies for back pain and it helps him sleep.....JUSTIN has been especially helpful!!

People seem so nice and welcoming. Prices are good for this part of town. I would definitely come back.

This place is awesome! Employees are very helpful and helped me to understand my device

Had a really great experience Justin really knows his stuff will definitely be back

Almost always a friendly environment! Only had a bad experience twice with a rude cashier, that seems to have moved on! Thanks for the quality products you sell!

There is always a friendly face to help meet your vape needs!🥰

So Ive been coming to this store for years now and I definitely wont be going anywhere else at all. The employees here all are extremely knowledgeable about any questions I may have. Im treated like family and anymore I dont even have to say anything when I come inside, they see me and know what I want and have it ready before the door closes behind me! Its a great time every visit and if Im not careful Ill spend hours just talking to the staff. I am definitely going to remain a loyal customer to this store alone. Great job guys and ill see you soon

Best vapor world in the area , justin and caleb are the best workers . definitely recommend

Have got too many junk vapes from this location. I try to only get them from Royalty in Springfield.

This crew is awesome and always so helpful.

Super nice guys, amazing service. ☺️

If you have a scratch or anything other than a perfect product they will not stand by the 14 day return policy. Dont shop here!!!

We stopped in to grab a pack of vape coils on our way out of town. I told the employee what I needed and he rang me up, but when I grabbed the product I told him they were not the right ones. He looked again and said they didnt have what I needed but could do an exchange when they get them in. I hadnt even left the store and the product was still on the counter. They told me their policy is no refunds and thats policy! The employee said he made a mistake and it was his fault. This is a terrible business practice and we will never shop at a vapor world again. I would leave ZERO stars if possible. When I told them I want my money back they called the manager and told me there was nothing they could do.

They where rude and kept arguing with me over what coil I needed in the end I had no choice but to buy a coil thats to high up there until Im able to find a new vape shop Im so disappointed dont waist your time go to Springfield or anywhere else for that matter

I’ve bought 2 vapes from here now and both bought same purchase yesterday and are already blinking both lights red basically saying I’m out of juice and battery this has also happened to a friend of mine would not recommend as go to vape shop

Showed up 15-20 minutes before the posted closing time. All the lights were on, but the door was locked and nobody was in sight inside. Called the store and got no answer. Very disappointed in this. I get that it was almost close, but it wasnt after close. Not a great way to run a business, but a great way to loose customers.

Worst vape shop around. I went in and bought some juice and two coils. One of the coils was the wrong coil. I called as soon as this was figured out and talked to whoever was there at the time. I was told as long as there was no juice in the coil, I could get a replacement. I told him I would bring in the wrong one and switch it out the next day. Got there the next day, explained the situation to the guy that was there and was informed by him that he would not switch out the coil, even though I was told differently. He, very rudely, told me I was pretty much SOL. I asked him if I could get a refund. He stated absolutely not. So, I said, you mean I just spent money on a coil that you wont replace and I cant use? So I am screwed out of that money? He smirked and says to me, yep, thats what Im saying!! Worst customer service. I will never come back and I definitely will never recommend them. There are too many other vape shops around. I refuse to give my money to someone who is going to be rude and disrespectful.

I have purchased 2 vapors at this place and I have purchased 2 bottles of juice and was told that I got a 30 day warranty since I had trouble with this same kind of cap that my daughter had purchased elsewhere and they told me it was the kind of juice I was using so I purchased the kind they suggested and here we are 18 days later and it burned out and when I took it in then a different worker was there and said it was a 15 day warranty and that it was the juice I bought. Well they need to all get on the same page and learn about your refund policy and your products because me as the customer is the one that paid for the mistake that your worker told me about and of course no offer to make it right so I will no longer go to vapor world because you do not stand by your word. This is a warning to anyone buying from them.

Rip off smoke shop sells you up on junk and lies to you that it works for what u need it for waist money and staff that dont know what they have smh

I have always had a great experience here at this store. I am always pleased with the store, so much that I never shop at any other vapor shops. I am very impressed woth tye stores manager, Andrew. He is always helpful in answering any questions I may have. He shares his knowledge and gives me any suggestions he may have. He also helped me out a great deal by finding a solution to a problem I had when my debit card was double charged on a transaction. He immediately contacted his supervisors and had me reimbursed in a very timely fashion...

Card was mistakenly charged twice. Andrew really went the extra mile to make sure the error was corrected. He took time during the regular chaos of his day to make sure that my situation was improved. Andrew really offered 1st class customer service.By far the best customer service I’ve had at any store, not just vapor world.

I quite literally have been coming to your store spending nearly 100 to 125 dollars every week buying the Shamrock Cookie Sad Boy Vape Juice for my mother who I live with and take care of and this has never been a problem. Until today. Your rude cashier not only refused to sell to me but he refused because I was buying it for my Mom which I said out loud as I do every single time I come in and he claims because he has never seen us before he thinks we are lying and my issue is HE IS THE NEW PERSON to your store, not me. Wont be coming back now.

Great service. The staff is very knowledgeable about all the different mods and juices. Large assortment of different brands and flavors. If you are new to RDA coils, they will show you how to build a new setup. If you have any questions, they will have the answers.

Great staff. Always knowledgeable and helpful. Im in a wheelchair and they get the door for me every time.

They do not honor their warranties on any products. My smok kept shutting off right away and the manager and district manager said they had to witness the problem or they wouldnt exchange it. The problem was it was random and it would do it whenever it wanted. DO NoT buy from here. The manager was rude and the district manger was even worse.

My go to place. Love the guys that work there. Always nice and helpful. Large selection and they never rush me when deciding on something.

If you dont have money to throw away do not buy glass from them. They do not check, replace, or refund their products!!!!

Id like for the regional manager for the ozark store to know that chaston kilfoy is an excellent manager and over the top great at customer service. I know this because Ive known him as a customer since he started at ozark.

I love that the 2 guys (I didnt get their names, as usual...I have 0 social skills and Id have forgotten anyway! 😆😉)were very open and willing to share personal experience as well as technical product facts and general anecdotes. So much information!!Thanks guys 👌🤗

Frequently out of stock on their house juices. Their points rewards system is nice though. If they would keep their house juices in stock in varying nic levels, I would give a higher rating.

Eli and Andrew are so great to work with. They are very knowledgeable on there product and are very patient explaining their products! great personal service!

Bought Vape Pen and tank on Thursday, May 29, 2019. It immediately broke when I got home and TRIED to open it for the first time, to fill it! I took it back today, Saturday, June 1st, young man was having a big cuss party with his buddies when my wife walked in! They were throwing F-bombs left and right, ridiculous!!! Well, he quickly told her that he couldnt replace the POS item, I had just purchased!! All I wanted was a stinking replacement for a faulty vape tank!!!Think about this, Friends, before doing business at Ozark Vapor World! I try hard to NEVER leave a negative review, but the TRUTH is the TRUTH!! Levi

Trent is amazing. Customer service is always the best and makes shopping there enjoyable

Had what I needed and attendant was helpful. Although I got home and pen didnt work. Took back to store and handed to dude. Works fine now. Story of my life

Worst customer service ever. Only care about money and selling their sketchy products. Would not recommend.

Ive been to probably every vapor world and Ive never left disappointed. My favorite is the Branson one, but these guys killed it and came in at 2nd place best vapor world! Vapor world is the only place Ill go to buy my vape necessities.

I spent $80 here as a gift for my wife she wanted to exchange it for something else and they wont do any refunds or exchange even with receipt, s***** customer service do not go here.

My experience has been nothing but great everytime I go in. I get great recommendations and the guys that work there know what theyre talking about

Friendly staff and had everything in stock I came in for. Wasn’t busy at all so no waiting!

Great selection of vape juices and also very friendly. Thanks for being patient with me you guys!

Bought some bad juice here and took it back and showed the employee, was told a manager would call me, after 3 days I called them with no help. Better vapor shops out there for sure

Good place to get certain juices you cant find elsewhere, other than that... Management are jerks. No fault of the employees of course.

They are always so nice when I go in there

Great selection of products! Friendly and knowledgeable staff!

The staff wouldn’t sell my daughter a disposable vape because she called and asked me to send her a pic of the one I was using while in the store.

Always get excellent service there. Good flash sales almost always going on.

Good Selection Amazing Prices. Brand in store previous only able to find online Wish I lived close would be my vape shop.

Your one stop shop for all your vape,CBD OR KRATOM needs fantastic selection honest & knowledgeable staff for any question remember no suck thing as a stupid questions...cheers

Well stocked, knowledgeable,and friendly staff. Give them a try!

Best vapor store hands down. Excellent selection of juices and hardware. Knowledgeable and friendly staff.

Very good price especially if you roll your own

Been going to the one in ozark since they first opened it is a wonderful place.

What a place helping me to quit smoking after over 45 years of cigarettes. Love it

If I could give no stars I would piss poor company and manners!

Awesome have what I need thats..

Awesome help manger is the most helpful guy I have found in the world of vapor.

Terrible service. Young people who have no respect, they are just there to get paid. They dont act the part at all.

They are so helpful.

Great service from 80 percent of the employees

Fun employees. Good product knowledge.

Friendly knowledge staff and a great rewards program

Great customer service, knowledgeable staff

Good staff but low inventory

Nice spot! Has everything you need

Always super nice and helpful!

Not good. Bad

Absolutely terrible customer service and terrible options

Great people that work here

Super nice staff

Best shop in the area!

Always friendly and helpful

Guys here are nice and polite

The staff was very rude

Best vape store I know

Always have what I need

Great

Great staff

Best staff!!!

Friendly staff

Nice staff

Very helpful

Wonderful

Good place

Always have what I need

High prices