Wasnt helpful..Joe didnt know his product! so make sure to double check!
I will never go back. Yes the juice they sold me was nice, however, $70 for 3 bottles was outrageous. If I had not been desperate for juice, I would have walked out. The same three bottles would have been much cheaper farther from NAS.
I walked in about 10 minutes to closing, but the employee was still helpful, patient, and super friendly! The prices are reasonable on juice. They even had some on clearance. I wasnt looking for anything else, so I cant speak about prices on mods or parts.The store had a pleasant atmosphere. Ill definitely return!
Wanted to like this place due to its close proximity to base. The staff seem great and knowledgable. I bought a bottle of cuttwood from this shop for $45 and as soon as I got home and turned the bottle upside down the entire thing busted open. $45 laying in my lap, I returned to the store the next day to see if there was anything I could do but they advised me that they buy from a third party vendor and cant do returns without the manager who was out of town and werent sure of when hed be back. I contacted Cuttwood directly about my issue with their bottle and they are going to send me another bottle but also advised me that their MSRP for 120ML bottles is $29.99...I paid almost $20 over that. Wont be coming back to this location with that steep of price gouging being the primary reason.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐If I could leave more stars, I would. This shop and staff deserve 10+ stars! This place is THE BEST vape shop in all of this area, no questions asked! The staff is more than knowledgable and every single one of them is so lovely and never fail to put a smile on my face, or make me laugh! They have a consistent stock of juices, coils, and very reasonable prices! ALSO... I would like to specifically recognize the red head gentleman (Im so sorry, I dont know your name!) Because he is an absolutely beautiful soul. Through and through. I have never met someone as knowledgeable, respectful, thorough, courteous, generous, and just 100% kind hearted, as that gentleman. He is a true example of the goodness in human beings! Such a valuable, and rare, asset to this shop, that I definitely wont be going anywhere else for any of my vaping necessities!
If I could give more then 5 stars, I totally would! The staff here rocks, they are all so friendly and knowledgeable. But I need to give a special thanks to Josh. I’m a hot mess everytime I come in there, whether it’s not knowing what I need or having a broken vape that’s beyond the point of no return. He is so patient with me and takes his time helping me set everything up. He is so kind and attentive. There’s really nowhere else I would go for help with my vape. You guys are awesome!
Hi, I must say I will definitely take my business, and bring any business that I can in with me to Jim’s Vape Escape. I met two gentlemen there. Josh, and I think Joe was the other guys name. Great couple of guys! I was well taken care of, I couldn’t ask for more. Thanks again guys!!!!! I look forward to conducting business with you more in the near future.
Amazing customer service. Helped me with all my needs. Got a great setup for a good price! I will definitely come again!
Prices are way to high compared to other stores in town by my calculation 40 percent higher the one thing in their favor is their proximity to base but I suspect their prices are higher because of that relying on military members in ability to go across town for better prices is well I don’t like it I will never shop hear again.
Definitely one of the nicer shops in the area. It is really clean and pretty inside with vintage video games. The woman helping us was so knowledgeable, patient and attentive. Highly recommend this shop!
This place is nice. Check out the selection of cash juices. They are good, cheap and they go to charity! Also there is an arcade machine. They have comfy couches to chill and vape. You really cant go wrong here. Fun place to unwind after work.
I personally wouldn’t want to vape anywhere else in Pensacola. Seriously I’ve been to multiple vape shops and none have the genuinely friendly and helpful service that Jim’s provides. Plus they are incredibly knowledgeable about any and all vape products. These are the people you want to see about any and all vape needs in Pensacola!
Poor customer service walked out two minutes later decided that I wanted to return the batteries that I bought not Juice not mod batteries. Instead of offering my return he offered me store credit instead when I live on the other side of town. Cloud City never would have given me store credit they just would have returned my batteries.
Best customer service. Always helpful. Answers all questions each I have been there. Highly recommend.
I was upcharged, they never seem to place requested orders, and I was told to find another vape store - I dont understand why some staff are very polite but the oldest gentleman seems to dislike me.
Awesome, Joe was very helpful and patient, took me a hot minute to decide on a juice and he just kept letting me sample while I made up my mind. Plus, great name!!
Went in for the first time today and by far the best selection of mods around, that said the reason I don’t give them the last star is because I found several of the mods they sold cheeper online and the man their wasent to welcoming. If you don’t mind paying for the convenience of not waiting it’s the place to go otherwise just order online.
Top notch shop came in for the first time today. Great selection of equipment and juice. Affordable and they have everything you need from pod vaping regulated, or even mechanical. Do yourself a favor and come see what they have for you.
I absolutely love this vape shop. By far the friendliest and most helpful staff and a very inviting atmosphere. Come in play some ping pong, have a cloud blowing contest if you want, or if you’re new to vaping the staff is very knowledgeable and can help with any questions you may have. 10/10 would recommend!
I was able to find my pods here for the vaporesso. Which fly off the shelf at any vape store that has them. Very friendly lady. I didnt get her name. We had a great conversation. Very friendly. Will be back again
Love the employee with the dark brown hair. Dont remember his name but very helpful and polite. Great slection and recommend checking them out.
Sells premium liquids at a lower cost than Vapor Republic and Vapor Haze. The place is relaxed and does not have that arcade feel like one of the afore mentioned places.I recommend this place to all my friends that have the ability to drive, to come and check this place out.
Great shop, reliable stock and quality, only place in town that has equipment I need consistently and has a nice selection of different flavors. Definitely recommended .
Great folks, great prices and an all around great place to hang. When this pandemic is over Ill totally be spending more time there. If you vape or new to vaping theyve got you covered.
For being as set in my routine as many vapers are, Micah was able to open my eyes to a whole new variety of juices and supplies that I cant get enough of. This place is great!
Great customer service. Got me hooked up and ready to go in under 20 minutes. Also very informative.
Not friendly or helpful. There were 2 guys there who seemed completely annoyed that they had to answer questions and help me.
Amazing service. Caleb is a great sales associate he knew what I was needing and looking for and helped me when I needed it
Staff very knowledgeable. I left happy with my purchase. Hopefully this helps me quit with the cigs. A+ service.
Great selection and the guy working there is friendly and suggested for me a great new flavour i love it smores and hazelnuts
Great deals very polite and knew the product that I asked abt and I walked out a happy customer
Just purchased a Vaporesso Revenger kit and some Naked 100 cream juice after my previously setup was stolen. Great products and even better service, thank you guys!
Great place, great people, always helpful!! Always willing g to get what you need!! Know what I want b4 I walk in the door!!
Lots to decide on. And if you dont want to make a choice, buy one of each!
Good prices, friendly staff! Quickly took care of my purchase!
If your new to vape the place to come. Very knowledgeable and explains everything in detail and very nice guy. Highly recommend
Joe is very patient and has a good vibe makes you feel very welcome will defiantly return
Friendly employees with a nice assortment of decently-priced mods, juices, accessories, etc.Easy location to find with ample parking.
This place was amazing. Jack was very helpful and put up with my indecisiveness:) Will be back.
Great place to get juice from. Excellent selection of juices. Also great mods and friendly service.
Very patient, let us try multiple flavors! Great place.... definitely will be back!
Caleb was a boss and really nice as I got started. I’m a newbie and he didn’t judge
Good people. Good selection of juice.. worth going to if you need vape stuff
Always a good experience. They have a good stock and friendly helpful staff.
The dude told me everything I needed to know and was extremely helpful. Will definitely come back.
This place is dope, the guy is really helpful. Got my first vape here. He knows what hes talking.
This place gives great service and they know all about what they’re selling. Shop here!! 👌
Clerk was super helpful and very knowledgeable and friendly. Also reasonably priced
Nice professional service good selection and convenient location definitely come here
The gentleman that helped me was very knowledgeable. Nice place. I will be back.
Nice and clean prices are not that bad staff was very nice.
Helped me with my decisions and put my device together. Very helpful. My new Vape shop
Friendly and calming atmosphere. Wish they had the flavor I wanted in stock lol
Very friendly. If you are looking for vape products they have a good selection.
Fantastic store, very knowledgeable salesperson! Would recommend
We visit Jims for all our vape needs while in Pensacola! Great staff, very helpful
Amazing employees and wonderful service with great discounts and promotions!
Caleb is a great help if you are a newbie to vape! Highly recommend Jims Vape Escape
Love the staff here. So knowledgeable and helpful.
The customer service was great! Ill def be coming back!
The employee was very nice and helpful with our order!
Best customer service they go into details to witch is the best mod for you.
Shop workers are knowledgeable have great discounts cool environment. Lots of juices, mods, and atomizers
Out of all the vape shops I have visited in the Pensacola area, this is the place to go. A lot of varieties and special deals!!
Great customer service! I recommend! 10/10!
Very helpful staff that will help you with finding the juice you want!
Great customer service with great products to buy!
Go here at least once a week. Great place!
The people are dopalicious and good at explaining things to beginners.
My favorite vape shop always the best prices on liquid
Great prices and a huge selection of products!
Very helpful.. best vape shop in Pensacola
Very friendly, and a great assortment of products!!
Staff is rude and not very forthcoming if new to vaping.
Awesome place. Great selection.
Grear vape lounge with all the best and newest mods, tanks, and juices
Great place! Caleb is very helpful!!
Personal service, Im a repeat customer.
Awesome people and great products
Great service and selection
Excellent service! Super helpful!
Awesome vape shop. Very helpful!
Expensive but honest I guess
Good shop, nice Folks!
Great shop good prices
High quality products with a high price tag.
Chill place, helpful staff 10/10
Great place to get your vape needs
Very helpful and great service
Great service and product.
Awesome flavors at an awesome price
No CBD vapes available.
Very helpful staff
They know what they are doing.
Easy going and helpful
Knowledgeable about vapor oils
Great shop
Great service
Friendly and helpful
An amazing vape shop!
Freaking awesome!!
Very expensive...
Way overpriced
Strange
Great service
Great service
Great service