Excellent customer service, beautiful one of a kind store. Very friendly environment to shop and learn some information from the amazing owners and employees . Their products are always great and prices very affordable. They definitely go all out for their customers and never will sell u what you dont need. Keep it up vaporize!!
Wrong closing time. Walked all the way for nothing
Professional staff, with a personal touch and very informative. They have a Very wide variety of products. my recent encounter with the staff and management, was very helpful. I find that with them it wasnt about the money, but based on the needs of the customer. Im a Very pleased customer , thank you very much.
Owner is knowledgeable and friendly. Has a true passion for vaping. I have not met someone as enthusiastic about his knowledge base on vaping and his shop prior. If youre going to get a build done make sure you leave more time than you think youd need. If there arent a ton of guys working the floor the guy doing your build will have to juggle your build and the walk in business. Other than that this is my go to shop bar none.
From the very first visit I was blown away by the exceptional customer service. They take the time out to help you find exactly what youre looking for and I especially love their continued efforts to educate their customers. You will not leave disappointed!!!
My son and I went there today and I asked about cbd for my anxiety, Im so sorry I forgot the guys name but he was awesome. He went through EVERYTHING I needed to know about cbd. He was patient and I look forward to going back. Service was impeccable.
Walking into this shop , I was greated by the employees who were assisting other customers that fairly took a while . The wait was well worth it ! The staff was so friendly and explained everything in detail . My man Steve gave me the best insights on what are great e juices . I totally recommend this place . Customer service at its finest !
No matter what I need for my vaping needs they are always there and if it is not in stock then they order it for me. I really love the fact that when I buy a mod that no one has touched it besides me the day that I buy it so I know that it is 100% new and untouched.. great customer service and get atmosphere and people. Highly recommend this place to any and all vapors.
Terribly slow customer service I waited 30 minutes while this guy troubleshooted a vape and took his time selling a vape package to someone else. All I needed was raw papers and a glass tip. I couldve been in n out in less than 5 minutes. He started the vape package transaction after I was standing there for 20 minutes. Which means he couldve finished my transaction while still taking care of the other customers. When he finally got to me he didnt even have the size I needed 😒 what a complete waste of my time. If I could give 0/5 I would... this is the first review Ive ever left in my life thats how pissed I am
Wow.. i think this is what a vape shop should be. This place isnt even a store and shouldnt be degraded to call it a shop. Its more of an experience than anything. Great friendly staff and products not to mention the atmosphere!!! I spent a full 10 minutes looking around and taking pictures of the quotes on the walls lol.. they have so much to offer at prices that i havent found anywhere else in the neighborhood. Plus the awesome sales they have, i was just there this black friday, omg... omg... i wanted this mod for forever and a few new ejuices... WHAM! THEY HAD IT ON SALE!!! guys if your reading this... please keep it up and dont ever change. 👍👍👍👍👍👍💨
Only shop Ill go to. Best customer service, the owners and staff know how to make you feel valuable the second you enter. Continue the great work!
If ur new into vaping ik it can be difficult to understand at first. Visit this location and I can assure ull leave knowing no one didnt give u false info into buying something you dont want. Ive been sopping at this location less than a year and with all the other shops around I only choose this one. The service is excellent and the staff are very nice and polite. Thank you guys.
Terrible store, we were three times, and all three times the store was closed, we are sitting here now and they are also closed, no one answered the calls, I do not advise visiting
OMG. The staff were so cool and very very helpful. Patient and informative. They mix MGs on the spot. Which is mega cool! Thanks so much Jen. :).You have a new customer for sure :)
I do not vape.With that said, I must share my experience at this establishment:I was driving on Liberty Avenue when my boyfriend asked me to stop in Vaporize to purchase some vape items (he’s a frequent vaper). With my lack of knowledge, I was hesitant to go. I did anyway and to my pleasant surprise, I was greeted so warmly and respectfully. The staff did not make me feel silly for asking questions a vaper would already know. In fact, they provided an abundance of info in an easy-to-understand manner and even gave me suggestions to help a friend quit smoking! I recommend this vape shop to anyone looking to purchase vape items and to be educated about how to quit smoking cigarettes.Also, the place is UNIQUE and GORGEOUS! Kudos to the designer. Knowing the world today, I’m sure some copycats are in the cut taking notes 🙃
If your in new york you need to go and visit this spot. The customer service is just amazing and they go out of their way to help you with whatever it is you need. The best Ive seen.
If i can give more stars i would, the owners are very friendly and professional, their knowledge about their products and an overall vape lifestyle is A1 , compared to other shops whos main focus is to make a quick buck, if ur looking for various flavors, a shop who sells u what u need not what u dont need and affordable prices...look no further
This is during business hours and the door is locked, you got good ratings but ure not open when I get to you.. door could be locked for safety... So I knock.. no answer... Not a good look.
Definitely one of the much better vape and smoke shops around. Service is excellent... staff is knowledgable and know how to guide you in finding what youre looking for and what suits you best.
Just called the store to find out the price of a juul device , the man replied we dont discuss prices over the phone . Im not going to your store just to find out a f#k&$# price for that u get one star
IF YOURE IN NYC AND YOURE A VAPER. YOU NEED TO GO THERE! The customer service is just amazing and they go out of their way to help you with whatever it is you need. The best Ive seen.
The owner of this establishment is very knowledgeable about his vape business hes very helpful and informative about all the products he sells very impressive. ...
Pleasant time. They told me everything I needed to know before purchasing. Very helpful and knowledgeable. Thank Kee and Jennifer.
The dude there will talk to you until you understand. He’s the owner I guess. They didn’t have something in stock that I needed, so they ordered it for me.
Great customer service!!! These guys have excellent product knowledge and help me understand Vamping in a professional way.
Absolutely Gorgeous shop! Great customer service. A great variety of products.
Staff is amazing. Just came for sone juice and coils. Treated me like I came in there all the time.
Always amazing service. Covid safe shopping made me feel at ease. Thank you.
Great place, awesomely friendly and non-judgemental staff. Huge selection and fairly priced.
Great customer service, Great environment, Great prices. Vaporize is the best vape shop in Queens NY!Keep up the Great Work!
Best vape store I ever been too in new york great stuff very helpful love everything about the store great prices on everything new store looks amazing only vape store I will ever shop at for all my vape needs
I bought a Vape pen, I was skeptical at first but I am very happy I actually called them think the guy for the purchase 👍👍
This shop is not working. No answer to call. Door is closed.
I entered the shop and lady asked for my ID immediately and I left my id at home and telling her I am 21 but she was telling me u cannot be in the store while I saw a younger girl I know with a group of vapers, very disrespectful
Only tobacco products at this store. Not enough variety for vape. This store only sell tobacco flavors.
Ran out of juice while I was out of town. Steve is a helluva nice guy, I wasnt there long but had a great experience.
Fast, easy to work with, great pricing, knowledgeable sales people. Bought a vaporizer, it’s working good. I Will be back..
Great vape shop . 100% Customer service. They also have a very large selection of e-juice and mods.
Love this place. Love the fact that its only a block away from me. They always have what I want
Great Vape Shop. Excellent Customer Service.
Great customer service, staff is well trained and knowledgeable
Awesome customer service and very friendly professional staff.
Nice clean shop. Very professional with handling customers.
Staff is unprofessional and discriminatory. Complete waste of time. Find another smoke shop. Please close this vape shop.
Great place to try new flavors, great staff, friendly and knowledgeable
Staff was very knowledgeable and great products
New store on the block, good location, friendly & helpful staff.
Beautiful clean place owner is a young friendly man
Amazing service.It was very informative
Best in the business for the community!
Very good customer service.
They selling mods and tanks way to expansive
Amazing Vape Shop Great People!!!👍🏾👌🏾
I was shocked with the prices comparing to my country !!
Awesome place, friendly and helpful owners
Great service and products.
Super friendly environment:-)
Always a pleasure , great staff
Amazing customer service
Some of the best prices in the city
They have an easy selection
Great vape shop!
Best place ever
Awesome.
Good
Great place
They expensive
Great place !!!