The young lady not only shared knowledge of different ways to smoke, she gave a 100% description of the product and I am so very pleased after I returned home, WOW!!
So I havent been to this particular location in awhile but they are still the best in Springfield Missouri 5 Stars.
You never know when a bad review will bite you in the butt is what I remarked after leaving this joint so here it is.... theres a reason the lot isnt jam pack like it is at Vapor World. Its called common human kindness and customer service which the manager of the store exhibited neither. I purchased 2 items from him and he was SO helpful, but on return to purchase more of a different item when Vapor100 would offer me no solutions on their defective products. No Im sorry... no advice except, well, guess you shouldnt have bought them as he literally blew smoke in my face. WOW!
I bought a can of butane there, which did not work. They refused an exchange or refund. Not my fault they are rip-offs. DO NOT BUY ANYTHING THERE. There is a vape shop across the street.
Every time I go in I get the best intel! & you can earn points to use in the future!
This is my favorite Vapor 100. Everyone is super nice there.
Had a great experience. Everyone that I’ve met there has given me great customer service. I always ask for recommendations and so far everyone has given me options that are fantastic and exactly what I needed. Dylan was there when I was working and he helped me pick out something super easy and quickly within my budget. Thanks for all the great help this store has given me.
Fantastic shop. The NPCs who run the shop are friendly and very knowledgeable about the different vapes. I brought my drag x in that was having issues and they were able to get it working and I havent had an issue with it since than.
Dylan sold me a Hero 1 vape and he was very polite and mannerly. He used his own experience with the device to make me more comfortable with my purchase. The young lady with him gave me advice on cleaning devices that truly helped. Love this place
Ive been going to this shop for years now. I find the staff always very nice and very helpful. Dylan was able to help me find a replacement RTA. He recommended the geekvape Zeus with the mesh coil and even took the time to show me how to set it up since he had the experience with them. Great shop and staff! Highly recommended!
I recently purchased edibles from here and was extremely disappointed to find that they’d been expired for months (nearly 5 months). Avoid this shop guys.When I talked with the staff to express my concerns, I was met with indifference. They wouldn’t let me return them, get a refund, or exchange them for non-expired ones. They refused to acknowledge any responsibility and were unhelpful in resolving the issue.I would not recommend purchasing from this smoke shop. Their lack of attention to the expiration dates on their products is a serious concern, and their customer service is nonexistent. Please spread the word until they choose to practice some decency (:
Today I went to Vape 100 and was kicked out for simply being on my phone. I was never asked to not use my phone while in the building. It’s not posted anywhere to not use your phone was never told this rule before. Manager stated she is the NEW manager and I had to leave I explained I come here twice a week for the past 7 months since moving to Missouri. She is always there so she knows me and has helped me many times before. However there was a new employee who I had never seen before. The manager was very rude did not ask nicely just told me she wasn’t going to sell me anything for being on the phone. I had no problem not using my phone if I had known this rule. I will no longer be shopping there and will pass my experience on to all my friends and loved ones that shop there. Maybe the rules should be posted that you will be kicked out for being on the phone! And the person I was on the phone with was all the way in California so it wasn’t like I was buying it for anyone else! I easily could have been asked to not be on the phone and that wouldn’t have been a issue at all! As the MANAGER was using foul language yelling at me to get out she was selling me anything! I felt very disrespected! She should not be a manager there are many other ways to ask a customer to leave!
Samantha H has to be the rudest person that I have ever encountered at any of these stores. I usually go in Ozark but just stopped at the one on W. Sunshine today and I wont be back. She was not friendly at all, tried to get help and she literally just looked at me. The store was empty and I could not believe how she was. There was another worker that just sat there playing on his phone too and didnt even try to help.
These guys are the best 😁 Have never had a bad experience in the store. All of the employees are ridiculously friendly, and can answer any questions you may have. Always an excellent selection as well!
Dude at the counter was helping someone when we came in, then someone came in a few minutes we did. After finishing w the first couple, he then starts assisting the person that came in after us and never even asks us for our ID. Pretty much ignored our presence in the store so we left. Definitely not coming back to this location.
The two weirdo NPCs that work in this store are terrible to even interact with. never go here theres places that have friendly staff and not grown men watching anime instead
Best location in Springfield, hands down. The staff is always friendly and knowledgeable, and I always have a good laugh while getting everything I come in for (and more, most of the time, lol).
I’ve been shopping here for a while spending hundreds of dollars a month and I bought some coils from this particular store on sunshine and I got them home to find out they were the wrong coils I called and told them the situation and was told by I believe Doug his name was to come in and he would take care of me after being a long time customer I figured this meeting would go differently I walked in a gentleman that just got hired was working in the other manager had left and I told him the reason for me being there the only store that I shop at they told me that they don’t sell the box of coils that I had and I could not exchange them for the correct box like I randomly just buy coils and return them unused unopened I told him very politely hi thought about the way they run business and I left I will never go back to that store never spend another dollar in that store and found out that they are intertwined with Vapor world so now I go to Vapor world on North Kansas and the people there are nice and deserve every bit of money I spend in their store coming from a customer that’s been going somewhere for a long time to get looked in the face and called a liar after they looked up and found it I did buy on there I can never spend money with that store again I would sacrifice to drive a couple blocks to a Vapor world before I go into that vapor 100 on sunshine again
Justin was amazing!!! I came in with a manufacturer error and he worked quickly to get me set up with a new device. I really appriciate the fact he not only called the owener and made it happen but he also set me up my new device and gave me a little trial of a new juice. Talk about customer satisfaction!! Thank you so much guys we will continue to come to your store and refer others to it!
Beware the return policy, make sure you get a receipt, and verify the product works properly within their 24 hour return policy timeframe. Youve been warned.
I had a wonderful experience here, great Customer Service! Dillon is awesome and did everything to make me happy, will always be a repeat customer! Mary the cashier is very sweet as well !! Go see them for your vape needs!!
One of my favorite vape stores in Springfield! Always excellent service and good prices. Highly recommend to anyone who vapes or needs glass etc.
I have been in this store and I cant say enough good things about the staff.Friendly and knowledgeable and ready to do whatever it takes to help you with your purchase. Thank you.
Great customer service, very clean and very helpful. Big selection of products. New products, different from the Vapor Worlds in the city. Would absolutely recommend that you check this store out.
The girl that worked on sunday afternoon 8/7 was really rude and condescending. But the guy that was helping me seemed new but was really nice and helpful.
Sadly 0 stars is not an option. This place does not deserve even one star. Employees are super condescending and do not care about your needs. They just want you to buy something and get you out of the door. My mother went in there a couple days ago to get her first setup and they literally laughed at her for asking questions everyone should ask when first getting into vaping. She was looking for a pod device and they demanded that she buy the most expensive device they had to offer THAT WAS NOT A POD DEVICE. I told her not to go in there because of the reputation this company has between vapor world and vapor 100 but it is close to her work so she went. I would never recommend this place to anyone. Do not go there unless you enjoy wasting your money on overpriced juice, awful customer service, and poor quality products.
I came in there not knowing exactly what to expect because I’ve never really been in a Vape shop however the staff was really nice and very very helpful especially with picking out the right vape for me and the perfect juice.
Update on top of this place being amazing they actually interact with there customers! Thank you for your responce I appreciate you putting safety first! I can totally wait to vap!!Nooo I wanna cry why are you closed. Its just snow lol you got alot people up here trying to come in but yall not here and i cant vap today because only you have my pod fir my device. Im not mad Im sad lol. Other then that yall this place is the bomb
Their sign says they open at 10am on Saturday yet here it is after 10, all the lights are on but the door is still locked and no answered phone calls...this is what I get for trying a new place! Definitely wont be getting my business
I went to the store year ago, and the people were very helpful, they gave me an eight that was a big step up to the one I previously owned. I just got a new mod from the store at a discount price. They help me save the most on the new mod. The staff that is there today are super friendly and helpful, the quality of their vape and juice products are good quality products at a decent price, and I recommend anybody who is starting out vaping or enjoys good quality vaping products stop by at the store.
Exceptional store with an amazing staff, light atmosphere and a wide selection of product. Never have I had an unpleasant experience at Vapor 100.
I am new to the CBD oil/vape world and am very pleased with how friendly and informative the staff was with me, Justin gave me as much time as I needed to decide which device and source of cbd would best suit me and my budget. I went with the cbd wax and I have sofar noticed incredible effects, most notably a huge reduction in my back and neck pain, and it seems to help pretty well with anxiety as well. Im only on day 1 and im looking forward to seeing what else this cbd wax may help with; insomnia, migranes, etc. I greatly appreciate Justins patience in answering all of my many questions, I spent well over an hour in the store considering which device and cbd source to choose before making my purchase and there was no push or pressure from the staff at all. They were incredibly friendly and went far out of their way to ensure that I left more than pleased. I cant say enough great things about this store, I will most certainly be a return customer and more than anything I am looking forward to trying out the wide plethra of other cbd products they have in the near future. If your new to CBD like me THIS STORE IS THE PLACE TO BE!
Best vape shop in this entire town. Absolutely fantastic management and employees. Greatest vape experience ever. Justin Alexis and Jake are the best at there jobs. I will continue to go here for all of my vaping needs and I highly recommend u do too. Justin deserves a raise for his fantastic customer service
This company rips people off. They knowingly sell disposable products with bad batteries and refuse to exchange or fix the problem. I just blew 15 dollars on a puff bar that worked about 10 hits. 3 in store. I’m a 40 year old woman with 6 days not smoking. And I’m furious!!!
Staff is always incredibly helpful and friendly!!!! Great service. Only store I Stop at!
Staff is super knowledgeable and so helpful. Everyone is so nice every time I come in
I visited the store on 9/20 looking to get my coils rebuilt, buy some juice and check out their batteries. I had just arrived in Springfield after driving from Oklahoma City to visit an old friend and had some time to kill before meeting up with them. Alexis was amazingly accommodating and very friendly! We decided on the clapton wire shots and got to work winding them up. In under 15 min, I had communicated my needs and they had been met. Although I do not live in the area, it is my experience that visiting an unfamiliar vape shop can be a real shot in the dark. Vape 100 is not one of those sketchy shops. 10/10 would shop again!
Great place always get a friendly welcome and treated so great when Im there.
Best shop in town ,NO pressure when I first went into this store to look for a new mod. And all the vape juice they have recommended they had tried and used . Jake , Justin and Alexis and the best customer service in Springfield!!!
Great experience always, everyone has always been very friendly and knowledgeable :)
Service was wonderful, the employees were amazing and got me exactly what I needed
I shop here all the time. Theyre so knowledgeable and friendly.
My favorite vape shop by far. Always helpful and friendly. Can not recommend enough!
After two trips back on a new e cig device first purchase was broken upon unboxing second day exchange only! So had to get same product and it too didn’t work rude service only one friendly helpful worker not a fan.
Been to a lot of different shops in springfield mo and online shops on the net, these folks are your best option. Great attitude by workers in the store, good information, more than helpful, great experience every time I go here and this is the only place I go now days, highly recommended
Only place I buy my juice these guys give solid recommendations and are a good bunch to be around
They have some chubby girl who thinks wielding arbitrary power is more important than doing business with customers. This place is very low rent...from the workers to the products!
Can always get in and out really quickly here. New remodel is cool
Friendly staff, great prices and good selection. My go to store.
Best place in town. Great selection and wonderful associates.
Really good store environment I dont vape much but when Im feeling up for it this is my store and they always have a good selection of other smoking supplies to keep me there when I dont want to vape.
Amazing store , very friendly always helps me out whenever I need it ! If you need a new device or juice Vapor 100 is the place to go !
Best vape shop in town. Friendly, knowledgeable staff. Pleasant, quick experience every time 😁
The young lady that helped me on Tuesday afternoon was awesome! She explained everything showed me how to work it and I havent smoked a cigarette since!!
Best place to get your stuff super friendly and knowledgeable of their products
Great vape shop. I always have a good experience when I shop there and the employees are helpful and awesome to talk to. Best shop in town!
Every time Ive been there with people there help with everything and answer every question I have great place
Alexis and Justin are so nice and helpful. Only shop I will go to. Highly recommend.
I LOVE THIS PLACE
Great experience, great products, even greater people
Very helpful for first timers. I recommend going here if youve never vaped before. Started going here and havent stopped!
The best vape store in town! I frequent this store for my vape needs weekly. Great customer service and great atmosphere.
Amazing Customer Service, They will help you build coils and teach you, setup the pefect build, amazing specials weekly. #1 Stop Vape Shop
Nice neat shop and omg the employees were so helpful and friendly
Amazing vape store. Very helpful, took time with helping me fix my issue with my vape box and was extremely patient.
Great place. Chill staff. Very helpful. Will be going back
Great selection and friendly staff
Jake was very helpful and I will definitely be coming back to this store!!!!!
Justin was a great help with my new device will definitely be back
It would help to turn the open sign off if your system is down and you’re not helping customers
Staff is helpful and selection is great!
Love the flavors that Guy picked out for me
Very helpful,very nice I would come back!! Thank you guys so much!!!! Very pleased !! :)
Does NOT stand behind their products. I will go across the street to Puff!
Always a great experience whenever ever I visit!!
Great service every time Ive gone in
The employees are rude and need to learn what they are selling and they like to sell clones at full price just to make a buck
Nice folks. Help me fix things when I break them. Friendly.
Love this place! They have it all
Been here twice... really good place!
Dylan was incredibly helpful.
Will never shop here again. Over priced and sell clones.
Super affordable and staff was great!
They had exactly, what we were looking for!! 😊😊
Wish I could give negative stars.
Awesome love the costomer ervice
The only place I go and I plan on keeping it that way
Very friendly and helpful.
Greatest prices in town
Friendly, Knowledgeable, & Nice Selection
Great place I reckon
Favorite vape shop in town
Awesome people
Love the Fuji apple
Great selection!
Great staff
Good place.
Awesome place
Amazing people