Had a glass accident on 4/20 and went looking for a replacement the next day. After going to no less than 6 other shops in the south area, we walked into Smoke Depot. I was relieved to finally see some selection in the water pipe department. The employees were immediately attentive and friendly. One of them informed us they were still running their 4/20 sale. We started eyeballing a bigger piece and he instantly whipped out his phone and contacted the owner for the best deal possible. Shoutout to the owner for being so responsive while on vacation. We ended up leaving with a beautiful set at an awesome price with the help of the guy. He really knew the inventory and talked to us for awhile about everything. And at the end both of the employees bubble wrapped every single thing so safely! We got a great deal and loveeee our new pieces. Pics don’t do them justice. ❤️🔥 thanks yall!
Little to no inventory, did get directions from the owner, so that was nice.
The owner (Shooter) has amazing customer service skills. He greets everyone when they come in and gives honest advice about what they are looking to purchase. The first time I went, I purchased a dugout, and he threw in a free ceramic pinch hit on top of the one it came with (yall know they always get lost). Today when I went, I was looking for another Ryot brand dugout... he was all out but let me know where it may be available. I wanted to purchase the poker thing it came with but he let me go with it, free of charge. Nothing but good vibes in this shop... and a lot of cool smoking stuff. Its also cool that the workers dont get all crazy if you say anything other than tobacco... because Im not fond of talking in code.
Dont let the pictures on here Deceive you theres nothing in the store whatsoever and thats because theyre keeping up with the trends. They dont cary much of anything store looks barror and the employee i met seemed to not care about helping me at all. Was more interested with whatever is going on in that back room.Like I said dont let the pictures of the good ol days for this place trick you into walking in cause its NOT worth it
Over the past 30 years I have worked in the glass blowing industry from managing studios to traveling all over the country selling glass. In 2014 my business partner and I were on the road selling for a glass cooperative out of Asheville NC, and made our way as far south as San Antonio. On our way back north we decided to see if this shop was open since it was not when we came through heading south. As luck would have it they were open, but we really did not like dealing with the spoiled brat that claimed he was the owner. It seemed as if we were an inconvenience to his life, and thought we were amateurs for not having enough glass for his liking [NOTE: We made $122,000 on that trip, and sold out of everything. This shop was the last shop on our run]. He bought $250 worth of small stuff as if he was doing us a favor.Fast forward to today. Im in Austin for the holiday week and I pass by when they are supposed to be open, and they are not. The sign is no longer on the building, and it looks abandoned again.
This friendly, helpful crew went above and beyond average customer service by getting me a product that they dont even carry in their shop (and for a really good price as well)! This is the first review Ive ever posted. Thats how impressed I am!
This is my favorite smoke shop in Austin! Chris aka CDot has been an amazing help! Great customer service! Chris found me the bong I had always wanted, but I couldn’t find anywhere for a year, & he found it for me!!!! He’s so great! I won’t shop anywhere else. :)Make this your go to smoke shop and you will thank yourself!
Super good people. Made friends with them in shop Thursday before acl, and they kept recognizing me every time I walked by. Dude gave me a free coke zero when I needed it mostThese are honest people and you should be happy to spend your money with them.
This is hands down my go-to smoke shop! the guys are always super friendly and patient, like if i wanna take 5 hours to ask about the price of all the glass and try on different bowls and downstems they will not bat an eye. i moved recently, so now im 30 minutes away, but i still go to this specific one because sometimes smoke n chill has strange vibes and planet k can be rude. the service here is just consistently amazing and they have such a huge variety in prices in pieces and vapes and anything else you could need! thanks guys :)
I stopped by here for the first time yesterday and the service was amazing! I didn’t catch the guy’s name who was working yesterday but he had long hair. He was so nice and friendly! I also found the most beautiful rainbow pipe here!
A good place to find some nice glassware
They were super cool with me. I left the building b4 trying my vape I just bought. Found out in the car it didnt work, they didnt give me any problems like other places.
There are the better smelling candles at this location. Ooh, la, la! Except I went for Juicy wraps😜get your own. This store is clean, like the guys who work there☺️keep it up yall. It is located where you could almost miss it if you really looking for it. Hours & location are reasonable, unlike pricing thats so-so
Glass work here is amazing. If you are looking for quality one of a kind peices def go here. Good selection on typical head shop stuff. I drive from cedar park past multiple others shops because the prices on some items are the best in town. The staff is laid back, and the dogs are sweethearts. If you havent been before try it out. I bet you will go back.
Great selection! Fantastic Variety of flavors, papers, practically everything one needs to produce smoke in prodigious quantities! AND many bongs, or water pipes, as it is PC to say.The owner and manager are very knowledgeable of the products, especially Joe, long may he wave!
This is the best smoke shop in Austin, for sure! Chris is always so helpful, really everyone I’ve met up there is cool! Good vibes at the Smoking Depot
Visiting Austin and heard this was a good shop. I highly recommend stopping in, Eric and his cute staff are very knowledgeable and most helpful with making a selection and answering my 20 questions. Most of the pieces he said were local Austin artists. Got a new piece and organic papers Im in love with.
One of the coolest smoke shops Ive been in yet. Theyre very friendly and make sure you get what you need. They have a pretty large selection of pipes (standard pipes in different colors and sizes) but not a whole lot of variety (different styles and shapes of pipes). I would recommend this place to anyone looking for smoke stuff or even just looking to check out unique Austin places.
Great experience here. Staff is cool and very helpful. And the selection is of the best in Austin. If your looking for a signature piece, I would most definitely come here and check these guys out. There rad
Classy, kind, and helpful. Weve visited this shop a couple of times while in Austin and its always been a good experience. Never pressure to buy anything you dont want, and theyre more than happy to answer your questions. 5/5! (:
This place has a great selection of glass and rare pieces. Its my favorite place for glass shopping in Austin. Their hours are kind of odd, so double check before you head over. Also, take it slow in the parking lots, kind of treacherous. Friendly faces and doggies await.
I like it. A good place to get something Austin made and the prices are good. Also would say they have some heady pieces - a pulse unique.
Very nice and helpful staff. Didnt have what we were looking for which is a bummer but the store did also have a very sweet dog which made up for it. Plus it looked and smelled very clean and tidy.
Great customer service the guy will explain if you have any questions. definitely good store and prices.
I love this place! They have a plethora of inventory to choose from with knowledgeable staff to guide you along your way so you get exactly what you need. Very friendly and laid back; and youre supporting local. Check this place out and you wont leave disappointed!
Pretty good selection of hookah tobacco. They also have a plethora of pipes and all things blown glass. Lots of great local art. The shop has a nice big sign, but the turn sneaks up on you and is easy to miss.
Nice custom glass but way over priced.Not everyone wants to spend $500 on 4 of glass. Wouldve been nice to have a little in various price ranges. The property outside is overgrown with weeds/ shrubs and kind of creepy actually especially with the people camped out behind/ beside it that pop up out of no where
Very helpful and friendly staff. The knowledge they present of thier products surpasses any other shop experience I have had in the area. Great bunch of guys. I would recommend to anyone.
Friendly corner smoke shop with all the things you need. The staff was helpful, prices were good, available glass is good quality and the number of accessories for it was surprisingly thorough.
Love this shop! Staff is always super friendly and helpful. The shop has an awesome selection of nice and also very unique glass pieces. Love the collection of quality CBD choices.
Update on this place!!! Although my in store experience wasnt great, I really do appreciate the owner reaching out to me and apologizing to me for his rude employees behavior! Thanks so much!!! Shows me that YOU take pride in your job!🙂 When Im in your area Ill definitely stop on in and give it another try!😇
So Erik helped me out as ALWAYS he did a spectacular job and showed what Smoking Depot is all about: Austin Texas hospitality and peace love and good deals on smoke shop products. This place has been the best since they opened. They sell premium unique glass, they have a plethora of CBD products as well as the lifesaving Kratom products I LOVE!! Shout out to both Erik and Eric and Joe!! Thanks guys see ya soon!!
Best shop in town! Great deals on glass, salt nic, Vapes, etcetera. They have the largest hemp wrap selection in town that Ive found so far at least which is nice because thats all I smoke 😁. The staff is also extremely helpful and nice. Oh! And they always have cute dogs in the shop to play with and pet!
Top notch glass art store. They know what they are talking about and do their best to make sure you are taken care of. Ask for CDOT if you are ever there, the guy knows everything about glass art, blowing glass, etc. Highly recommended.
Great deals and super friendly staff, every single time. I dont shop anywhere else when Im looking for glass. Also, check out their cool wire-wrapped rings.
I came here while on vacation- went in for cigarettes, left with ecig and CBD oil. Very helpful people, good at explaining. Answered all of my questions (sorry there were very many). Cute puppy, the brown one. He bring the ball back well. Very fun experience!
Knowledgeable folks and fair prices. The shop dogs are a huge bonus as well.
Good glass and goodish prices, been around for a while in a few different forms but still good. They cary cheap glass and quality glass as well as other merch and usually have good customer service.
Its expensive but worth it I go almost every day
This place is SHADY. This shop sells to minors unapologetically. Every time you call, you get a different story of how they handle sales to minors or a different version of their view of the law. One can actually wear an Austin High T-shirt, say they are 18, and not have to show ID. One can use a credit or debit card and not have to show ID to match. They will take anyones dollar. It is well known that they peddle to kids. They think it is funny, as these employees obviously support the use of pot and started smoking as minors, themselves. They claim there is no manager, and that the shop owner is never there and never answers emails and they will not give his last name. They also claim that the police have checked them out and praise that they ask kids if they are 18 and say it is not the shops fault if they lie. They claim this is the same policy in liquor stores.... We all know this is not true.
This place was awesome ,we called to see when they close and he said they closed at 9 but we were about 15 minutes out at 8:50, although I cant remember his name but the guy stayed open for us and took care of us and we ended up getting everything we needed on Thanksgiving Happy, Thanksgiving my dudes go to this place...
Joe knows what hes doing!!Great selection of water pipes and flavors!Good incense !!I got a thing thatv its called a disposable Vape which has blueberries and ice!!I still have my singing voice after many puffs of puffiness!!!!Primo aftertaste as well.Kids, dont try this at home.blueberries in a cup of ice in a zapping thing for my mouth with a lot of puffy!!!!
Chris noticed my tire was flat on my way out and helped me change it to my spare, he did not have to do that at all, it was really nice of him, shout-out chris🫡
No hookah inventory like the Google map page claims, but nice guys and two suuuuuper sweet dogs (a chocolate lab and a pug) who dont stop bringing you tennis balls. They referred me to Cosmic Cowboy which was also a bust for hookah stuff and the parking lot could use some love, but not bad.
Prime location, wide variety, and knowledgeable, courtesy staff. CDOT and the dude that rocks the taco shirt: cool cats. Highly recommend checking out the product line.
Literally the best place for anything smoking related and the staff is incredible. I go for the experience and just happen to get wonderful deals. Thank you Smoking Depot for the changes youve made its honestly the best.
Im from new braunfels, nowhere in that area or san Antonio has a selection of local beautiful glass like whomp has, and extremely helpful and friendly service, awesome experience, will definitely refer friends and family!
Smoking depot is where its at, these guys know their stuff and helped me find something from their vast selection of amazing glass in no time. Only place to shop!
Man. I wasn’t sure about the whole camping thing but I’m really wanting to quit smoking. These guys made it super understandable and really broke it all down in a way that made me feel comfortable and confident. Will always go back to them.
They sell King K kratom shots. Thats all I need to know!
My favorite smoke shop in Austin! Their pieces are beautiful and they always give me buttons to add to my collections when I go there.
Knowledgeable staff, stacked selection, good vibes. Definitely recommend checking out Smoking Depots wide selection of glass and vape products.
The dude that helped us was kind of dry but otherwise no issues. They have tons of last pieces so its kind of cool.
They had a great vape fairly priced but then had to go purchase the battery elsewhere.
Nice staff and they have every brand and flavor of vapes! Elf especially!
Great glass. Good prices. Decent service. Could have been the day.
Please note, though similarly named, this places grinders are fairly different from the ones you find at home depot
Great selection, friendly and knowledgeable customer service way better than PK or BC!!!!
Best head shop in town. An emphasis on local products but prices still way better than Planet K.
This is one of my favorite places to visit and browse their selection. The guys are always helpful.
Nice place, had just what I needed.
Great selection and friendly, knowledgeable staff. Definitely coming back ☺
Best vape selection in town, they also have a cheeseburger
Best place for your smoking needs. Not to mention a million times the class of your usual shops
I love the smell as soon as I walk in and they always have the goodies were looking for.
I only came to buy incense but they had good prices.
Good place good vibes. Great THCA
South Austin staple, great vibes and excellent selection
Friendly staff who was very helpful you can get all your CBD needs taken care of here
Great selection of smoke products. Contact me for your CBD Delivery needs.
Wide selection, decent prices, great service.
Bet you can find anything your looking for Good place with good service
They have my hard to find cigarettes and Very helpful staff!
Great customer service and super competitive prices!
Nice staff and youre always greeted by an adorable doggy.
Picked up a bowl piece. Best place to use cash No TAX!!!
Very welcoming friendly environment.. I luv there hemps..
Excellent selection of pipes. Great customer service.
Eric hooked it up, awesome selection . Thank you
Love this Place and these guys are fair and then some!
Great little shop and amazing staff.
Never disappointed here. For years. Ever ❤️
Good selection and very sweet staff. Thanks, boys! 😘
Friendly staff and awesome merchandise selections.
Single kratom pills for a buck is a nice deal.
Friendly, knowledgeable staff.
The guy behind the register in here is a wealth of information.
The name changed but the vibes the same.... love this place.....
Always been a good place
Great CBD selection for flower and edibles.
They got broken into on MAY 17 2022
You will be satisfied with any purchase
Poor customer service and not a large selection
Awesome.. Very knowledgeable staff..
Cheap prices with great service
Not a fan of the way these cats do business..
Cool people. Great glass!
A great place to find glass
Super chill
I come here when Im out of my hookah supplies
Great service and variety!
All the rhing o never new i needed
Local juice and sells single coils 👍
I don’t like it is misbehaved
Not a great choice just getting started.
Get vape selection
They have everything you need
Lve never been there!
Good selection and service
Awesome staff and dogs
Good smoke shop.
Yummy
Looks like it is permanently closed
Great pendant selection
I got what I went in for and I like it!
Great deals
Great prices
Great juice!
We will be back.
Staff not friendly
Awsome
Love this place
Always something new
Excellent service
Whats not to love
🔥💨
Smoke till you choke
Friendly
Massive Verity
Incredible variety,
The and smoke shop