City Smoke & Glass

This place is amazing. The young lady was ALOT of help! She found another flavor instead of what I usually smoke, and it was great. HUGE variety, humble service. Will be coming back!!!

I went to purchase 2 Posh 3000 disposable vapes from this location and, upon exiting and opening the package in my car - used the product and found it was old, stale, and burnt.The packaging of the blue raspberry also indicates phony, or fake, markings which I’ve never in my life seen on a package. The mango strawberry ice was the “burnt” or “stale” one and, while the blue raspberry tastes fine I’m unsure of the contents.When I re-entered to attempt to exchange the product the owner of course felt the need to express that “once you leave he can’t do anything”. I mean, I understand if I didn’t JUST WALK IN 30 seconds prior and purchase the product from the man at the counter.Save yourself the headache, do you really want to go somewhere that has the chance of a stale product that you will have no way of knowing if it’s stale or fresh? I don’t think so.

This is most definitely best vape shop in a 1000 mile radius.. I only go here. Other vape shops should learn from this place how to interact with customers

This is the 2nd horrible experience at this shop. I love interacting with the owner and the female worker. But who ever the other guy is, is horrible and just likes to waste peoples time with childish games.I continued to patronize the shop because the owner is very nice.but today was the last straw, The dude had the coils I wanted in his hand. And when I asked for just 1 he said he could sell me just 1 coil. Which he, the owner and the lady has done multiple times! He then proceeded to look thru every bin that was not the same brand of coil that I wanted. Which never happened before. I asked why he could not just sell me one... he just stuttered unaudablely and continued to fumble through every coil bin that wasnt the brand of coil that I wanted. The worst part is I have to show this guy which bin to look in for my coils EVERY time I come.Ive Never been to a vape shop where they wont sell your a single coil.Prices are OKish not the best deals but your paying for convince, vape juice selection is ok. Vibe is normally chill. If you walk in and see a guy. Ask if hes the owner. If he is not turn around and save your self the frustration and time.I thought it was just me but last time i was in the shop I saw lanother regular was annoyed with his games also.

This is the best smoke shop I’ve ever been to! Tino the owner is the best and His employee Mike is awesome ! They’re so friendly and they have great deals ! Wide selection of anything you’re looking for and @ great prices !

What a great shop!!! Super clean and organized and what a selection! We’ve been to several nice shops around from Niles to Libertyville and this is one of the nicest and has stuff we haven’t seen before. Owner was super welcoming and friendly. So happy to have such a great shop close to home!

I absolutely love coming to this place, the staff is so friendly and personable. The selection is incredible and we’re always greeted with a smile. Definitely recommend if you’re looking for a nice expansive experience!

City Smoke is easily the best smoke shop in the entire area near. They provide fast and great service, are always friendly and helpful with anything I might need. Definitely will keep recommending to friends and family!

If I could rate this at zero stars I would. It’s unfortunate because I used to go to this place a lot because they have a big selection at decent prices but do NOT have any customer service skills whatsoever and will sell you broken disposable pens without a refund. Good luck.

Top store in the area. Great selection of goods. Customer service makes for a memorable experience.

Has its ups has its downs, me personally Im a pretty fair person, but when I open and try a vape, I shouldnt eat vape juice at the same time, I also shouldnt be looked at as Im lying followed by this product is loosing me money, its not the customers fault for your decision, was $18.53 ; now $19.83, Im paying a dollar and 30 cents more for food poisoning basically

My go to shop for all of my smoke needs. Awesome selection of glass with good prices. If you need it, they’ve got it. Definitely the best smoke shop in the area.

I have been coming here for about a year and always have a good experience.they never disappoint.

They guy yelled at me when I asked about a product AFTER I already bought something will never go there again !

Huge selection of everything. They even ordered for me some discontinued coils. Highly recommended!!!

Great place! There’s so many awesome pieces and so reasonably priced. Joe was super nice & helpful.

One stop for all smoke needs. Always shop there! Reasonable price and usually nice wholesale deals.

It’s a pleasure coming to city smoke and glass Excellent Service friendly people and clean placeI will definitely recommend this place.

Best VAPE store 100%! Best prices ! Friendly people!

Wonderful place, has my favorite vapes. Best shop around.

The Best Shop very good shop it has all that you need and it’s very clean and the customers service are very good and friendly I wish you all the best

Highly recommend! Friendly stuff, big selection and perfect customer service!

Good shop to buy all smoke products hookah and all

Too expensive like crazy he wants to be a millionaire in one year😂😂

The best tobacco shop in the area ….& the best tino

The vapes here always leak I’ve had at least ten leak and now I’m done

Very helpful and nice with everything I needed help with

They were well stocked and clean.

Alot of cool looking Glass Water pipes and smoking supplies.

5⭐ Place👍

👍👍

Great selection

The Golden