Spa Castle

Under new management and painted a new blue and white color but still a good time. I recommend going during the weekday when its less crowded. I love the indoor and outdoor pools. Remember 3 drink maximum.

I visited Spa Castle in 2016, and it was an unforgettable experience! The variety of pools, saunas, and relaxation areas provided a perfect escape from the hustle and bustle of everyday life. The facilities were immaculate, and the ambiance was incredibly serene, making it easy to unwind and rejuvenate. The staff were friendly and attentive, adding to the overall positive experience. Im thrilled to see that Spa Castle is back, and I cant wait to visit again and enjoy all the wonderful amenities they offer. Highly recommended for anyone looking to indulge in a day of pampering and relaxation!

Updated & revised review:Ok its good news that the outdoor pools have reopened, but still at what cost? As always, the so called Greek style is so poorly done and just takes away all the fun and relaxation of this place that many of us knew back then. Spa Castle has been my favorite since 2016, but things have changed.I agree that they charge way too much just to enter like why is the spa so greedy? $85 is the price of 2 people for weekdays and $110 for 2 on weekends (keep in mind that they charge taxes which makes the pricing so much worse). Go back to the $40 and $50 please because the new pricing is very stupid and just causes more stress. Kids should not be allowed either because this is a spa, not a public pool or funhouse. Dont mandate slippers or allow the lifeguards to wear their street shoes inside (as Ive been hearing from others) since this is very unsanitary and not hygenic. No wonder why the health inspectors shut this place down to begin with (and it will likely happen again with lifeguards wearing street shoes inside and the spa allowing kids).The pricing is basically another way to say that only rich people are allowed, like that 2 part episode of Hotel Hell where Gordon Ramsey went to visit Juniper Hill Inn where the owner was living in an RV and overcharging guests for a nice looking but messy hotel. Thats the same case with Spa Castle, where the new owners are behaving in a similar way. Chef Ramsey really needs to go here and experience the same issues that us loyal customers are having and then talk to the owners. I would for sure show up to a gathering if one is hosted during an episode covering this place. If no one goes in and speaks up, then this place is definetly doomed and is in extreme danger of shutting down. I hope that doesnt happen but if Spa Castle is going to continue to behave like this, theres nothing I can do.March 2023 was the last time I came here and will likely be the final if things remain corrupt as it is now.Here are some old pictures of the good old spa (before the new renovation ruined it all):

I was thrilled to return to Spa Castle in Queens after their renovation, but unfortunately, my experience was a letdown. Despite my excitement, I was disappointed to find that:- Some facilities, like the rooftop pool, were closed without clear notice on their website (the notification was in tiny letters).- The staff was not as friendly as I had expected.- The tanning area had been downgraded from comfortable beds to mere chairs, and people were smoking excessively.- The steam room was frequently interrupted by staff, releasing all the heat that we want to feel.To top it off, theyre charging $85 just to access the sauna and Jacuzzi. I felt like I was in a restrictive environment, constantly being monitored and interrupted. I felt I was in jail.Overall, Im extremely disappointed and wont be recommending Spa Castle to anyone. I dont plan on returning either.I wish I can give zero stars. Don’t come here don’t waste your money. And there are children’s running a lot. And if you’re planning to have a really nice nap. That is not gonna happen because when people buy food, they give them a small device that beeps. When The food is ready. Imagine all these devices beeping constantly, and me trying to get a really nice nap and that never happened. Very disappointed.

I honestly love the place, but the price increase is sky high. I used to go there with my friends and family. But since the remodeling they have abused the entrance prices too much. They have a low rating of 3 stars. They should consider mediating a reasonable price…

Spa Castle was my favorite place. I have been here a few times with my family before the pandemic. Spa Castle has now reopened. I was disappointed with everything. Not only are outdoor swimming pools not open, but most facilities are currently closed. Moreover, there was no one to clean the floor, so it became very dirty. Additionally, there are no hair dryers, shorts, or body lotions. The water in the hot tub is not hot. It looks completely different from the good old Spa Castle. Dont come here thinking about that time.Dont come here. Dont waste $120 per person. I dont know why the prices here are so high.

Beautiful establishment. services were impeccable. However, There should be a certain days and hours for when children are allowed. My time was filled with children swimming in the pools which is not allowed. This is not a community pool. This is a spa! People are supposed to be relaxing. Children were yelling, running and playing. Parents were drinking and not tending to their children which is a liability. The staff had to stop the children from swimming several times and their parents did not intervene. If you want a real experience go during the day or a weekday. Weekends were ghetto!

Absolutely great facility. Friendly staff. Brought my eight year old son here, and for an older, calm kid, it is better than a trip to Disney Land. Good food. Highly recommend the burger. Korean food was decent; not spicy enough for my liking, but there is arguably something wrong with me. We loved the massage pools, color therapy, and salt room. My son didnt want to leave!

I haven’t been here since 2014 and I can’t wait to go back but this time it’s different not friends but with my fiancé. I’m a little upset with the closing hours. All the amenities and facilities looked amazing. I know some changes are under renovations, they should be a little more considerate with understanding people do work late and can’t make it or if they do they won’t have much time to enjoy. I also read a review where they don’t have enough staff so it’s not as sanitary as how it use to be. But I’ll wait and see from my experience after 11 years.

Love the redesign. Went on a Saturday and wasnt too packed except for the halo sauna. Also got a massage which was amazing. Food was good and not too overpriced. Definitely would come back every so often

Great heated pool with so many different jets to hit different parts of the body. Also the hot and cold hot tubs in the changing/shower rooms. There were saunas but the cold sauna was not working. Unfortunately this place is not keeping up with the upkeep. Alot of the jets were not working at the pool, stones and tiles have fallen off and not replaced. But we had a good time and enjoyed ourselves.

Nice Place but staff are not helpful. I left my id in robe I called immediately after leaving lines were close. Called at 10:02 am immediately after they opened to inform that i left my identification which i need to fly back home in my robe. First i was told that every night the facility sends the robes back to original manufacturer that they wouldn’t be back in facily. She took my information and said a manger will call waited 5 hours still no call. I called and was told that’s is not accurate that they do have robes and we’re not able to find it. Very disappointed i just want to go home.

We came here over the holiday weekend and had a great time. Clean and you feel relaxed instantly. The food is now to order and not buffet style and I miss the buffet option! Other than that a really well spent relaxing day!

Overall family friendly (expect to see kids there-for those that does not like kids.) They really emphasize on “NO PDA” 😂 whole bunch of signs around the facility.Went there during the summer. I don’t know how the fall and winter works over there.I wouldn’t recommend for those that are looking for a couple getaway. But they have affordable prices which is nice.Prices were $60 for the weekend and $50 for the weekdays. The drinks were pricy but good overall.They had nice saunas that gives you different types of therapeutic aromas and vibe.

I was worried I was going to hate it because they actively actively allow children in- like the actually have a price for children that I feel they are actively trying to mislead people because that is not on the site. Yes they say children are welcome but not that they have a set price for the ones that arent free.Anyway the spa was nice for the price I paid. It was not a lot to do which was okay for me because I sleep when relaxed but not for anyone who gets stir crazy.I wont be returning because there appears to be many better spas- some that are closer to me- to go to.

I visited Spa Castle on 7/14/24 and it was a terrible experience. I wouldnt even recommend it to my worst enemy. The hospitality and cleanliness were 0 out of 5 stars. The only nice experience during my stay was the valet parking and the check-in receptionist. I was given shoes that didnt fit and that werent clean. When I asked for an exchange, I was told no. The targeted therapy session happens in the cafeteria. You pay $95 to be sat on a chair in the loud cafeteria. The food and drinks are subpar and questionable. The atmosphere is not Spa-like, its more like a lounge with kids. I’m confused and concerned that parents werent offered a different shower location if they came with children. Children are being exposed to naked adults. The pool was not clean and there were multiple hair balls and questionable items floating in the water. The lifeguards had no care for the children acting out of control in the water. It was not a relaxing or enjoyable experience. Do not waste your money here. Better spas for less in Manhattan/Westchester

Spa Castle was my favorite place. I have been here a few times with my family before the pandemic. Spa Castle has now reopened. I was disappointed with everything. No are outdoor swimming pools thats disappointing

I went to spa castle with my boyfriend in June and we got a couples massage that was AMAZING but super overpriced. It was $400 in total for 60 mins. The pool wasnt open yet when I went but the indoor pool and hot tub was DISGUSTING. There were so many kids and it just ruined my experience because I thought it was adults only. Me and my boyfriend are bigger people and he came out of the mens locker room without his robe with his bathing suit ON and the spa castle staff was basically yelling at him to put on a robe, and we saw everyone else walking in their bathing suits.Food is overpriced. I probably wouldnt go here again. Go to another spa. Also the pool in the womens locker room is nude ONLY. For all the money I spent there I wanted to use everything I could. 3/10 not going back. If your trying to have a calm spa day this is not it because there were so many kids.

First time back since reopening. Haven’t been there for years (BOH and Covid). Here are my thoughts on “new” Spa Castle:Went on a weekday, not crowded. “Lifeguards” at the indoor pools are probably a good idea even though the water is 3 feet deep.Who came up with the remodel? The entire place is now bright white with a garish blue trim that looks like kindergarten fingerpaint. It is neither a) stylish or b) soothing. It is on everything. All of the wacky details that made Spa Castle so endearing are gone. Starting downstairs, the multicolor lighting in the downstairs men/women area has been replaced by bright white lights. The T shirts and shorts have been replaced by robes. Which means women have to wear bathing suits instead in the saunas upstairs. Nothing worse than spandex/nylon on your skin when you are sweating in a sauna.Upstairs, the Willy Wonka-esque sauna alley has been repainted with that awful generic white and blue. The salt sauna has been enlarged and replaces the loess sauna. It’s probably good since the salt sauna was always crowded. But when I laid down I almost screamed–the ceiling (which used to be made of salt) has been replaced with wall-to-wall mirror. On the ceiling! Not exactly calming. Whose idea was that?! And the loess sauna is gone! It was the best and most authentic sauna there, with its high heat, dark lighting and wonderful Korean drawings on the walls. Why? Who is the audience they are catering to? I’m sure Korean people miss it, but so do I.Continuing upstairs, one of the most beautiful features of Spa Castle, the giant 2-story wooden door, has been completely painted that awful blue. And what a job–they covered all the metal hardware, the rivets, hinges, just everything, with bright blue paint. It looks like the paint job a landlord would do to get a cheap apartment ready for the next tenant. I looked out the window (the outdoor pools were opening the next day) and the hinoki bath (another favorite) had been covered by a blue dome that would fit in perfectly on Mykonos. This is a Korean spa? There used to be nothing more relaxing than being in the hinoki outside on a winter day looking through the gazebo at the sky and watching snow fall. Now, it will be like lying in a hot igloo.I spoke to another longtime customer who had one word to describe it all. “Bland.” And indeed it is. It’s not authentic Korean anymore (like King), and neither is it a high end spa (like Soju) Basically, it is neither here nor there. At much higher prices. Who decided to get rid of all the features that made Spa Castle unique?I tried the restaurant upstairs and found the sizzling seafood tofu soup I always got had been replaced by a tofu soup that was, yes, bland too.All in all, the giddy joy we always had going to Spa Castle is gone. Would i go back? Not that often, but probably, just for the scrub from Joyce, who is incredible (I thought no one was as good as Gina, but she is!) Also, no more traditional black bathing suits for the scrubbers. It’s as if they are wiping out everything that made Spa Castle a Korean spa. If I want a fancy spa, Spa Castle is not that. If I want a Korean spa, it is not that either. Identity crisis much? So, Spa Castle, good luck. And maybe have a conversation with whomever spearheaded this redesign. Because it’s a bland bust.

The spa is not too clean the setup is not very relaxing . But most importantly is the service and the staff. Horrible service. They gave me a towel that looks like from someone’s house. Red with blue fish. Not spa like environment . The robes are thin and get wet easily than you walk around in a wet robe in a room with AC freezing and they refuse to exchange it. I wouldn’t recommend this place !! QC NY spa on governors island or Sojo spa in NJ is much much better especially the service !!! Don’t waist your money !!

Spa castle is an amazing one! Self care is very important, on any day it would be recommended to pause and relax at Spa castle! It offers a wide range of amenities where you can spend within your means based on your option. It has four floors including a restaurant. I had gone on a Sunday morning where it was not crowded. The cleanliness of this place cannot be emphasized enough and the staffs are accommodating. The massaging services is one of the best one I had received so far!

ATTENTION MANAGEMENT!! YIKESI don’t even know where to begin. I rarely leave bad reviews and my Partner and I have been to many spas regularly.1) Inside the spa, most employees don’t offer help. (front desk was nice) Most employees are rude and do not say excuse me or respond to Thank you. Instead they act like you’re in their way. Most of the time they’re all grouped hanging out and talking anyway. That is if 3 of them aren’t repetitively mopping the same staircase (which you need to use!)2) Many of the customers are Ratchet and need to be quiet. Not scream and play rap music loudly. Especially in the saunas. They’re for quiet time and healing. Not unsolicited concerts. A Policy regarding this must be enforced to some degree.3) Someone who was in charge of the valet meddled with my car. Moved stuff from the back seat to the trunk, popped the trunk and screwed with the car headlight dimmer for some reason. I didn’t even notice my trunk was popped open until I got home. Did someone take it for a joyride? I noticed that it was moved more than once.4) I don’t know who the guy was in front at the end of the day. But he looked like a manager. His response to me saying bye and Thankyou was nothing. Not OK.5) My Girlfriend got kicked out of the women’s only pool in the locker room because she didn’t feel comfortable being naked. She was told Be naked or leave. Yet the men’s only locker room pool says on both doors “clothing optional”. Why make women get naked but let men have optional? Kinda weird. I have been to spas in Berlin, even there, in a country where Nudity is socially acceptable in any places, naked is optional. You can’t force someone to remove their clothes. You’re not the Terminator.If nothing changes then Maybe new management is needed and maybe it’s not a spa Castle. More like a spa lunchroom hangout.The good news is the food was good and the saunas are definitely cool. But the outdoor pools were still closed.

So this “remodeling” they did was painting the entire place white and blue… nothing changed, in my opinion it’s old and they did a landlord special. they replaced one sauna which was the one with the giant wooden doors (the best one they had). the pools/tubs are exactly the same as they were years ago. they now have lifeguards (who sit on their phones in the gender separated nude tub areas in the locker rooms) which is pretty unacceptable while people are bathing and showering there. the outdoor pools/area is also closed but i think they plan on reopening them. i got in with a 50$ groupon normally like 85$ and it still was not worth my time i literally left after like an hour and a half of being there.

This was a great place when they opened many years ago, even though they renovated and reopened six months ago I was disappointed. Price for admission is higher. The scrub and massage service inside the womens area is not as good as it was.They charge more but provide less. Mediocre at best. I can get a better body massage in my neighborhood for half the price. I also was disappointed with the heat levels of the saunas. Not hot enough in most areas.

They redid the whole spa to look like Mykonos. The saunas are still great as usual, but the outdoor pools are closed until further notice. Apparently, they’re unable to get the permit to have an outdoor pool. I wish they could just open the patio more so in the summer we can sun bathe outside. The food there is decent. Mostly Korean food and fried pork or chicken with rice.

Soft reopening today ! All Spa Castle facility has been updated! Everything that is open today is running and working 100% !The place looks bright and neat, all saunas and resting rooms got new designs, I was happy to see familiar staff faces and they were very welcoming and happy to be working . The outdoors pool is still not running, but there are signs before you check in explaining that! The Spa now also offers rentals of towel, robe and slides so if you didn’t bring it, you don’t essentially have to purchase, you can just scan the bracelet so you’re sure to return it before you leave . All the updated sauna look really nice. I’m looking forward to when they open the outdoors, but overall my experience today was excellent !

Worst experience EVER. Michael at the front desk scans our groupon pass and then proceeds to tell us the outdoor pools are closed. I asked to speak to a manager to see if we can get a credit because we literally drove an hour and a half for the outdoor pools. Michael shakes his head no. We ask if we can get a voucher for a drink or something for the inconvenience and everyone just ignores us. Absolutely the worst customer experience ever. They won’t even let you sit outside to sun bathe. Literally no one cared to help make us feel better about the situation. I would never come here again.

Recently renovated. They now give you a large and small towel and a pair of slippers. But they also raised prices. The outdoor area was still closed for renovations so its not that worth it now. Also parking is now $10.

Screaming kids being allowed to be loud, dive, and splash in the pools ruined our experience. Spas are for relaxation, but spa castle lets parents treat it like a playground. Also the outdoor section is closed so why are they charging full price? The indoor pools are 2 feet and we were still stared at by lifeguards the whole time. I understand they are there for safety, but the way they were staring made us uncomfortable. As if they were waiting for us to do something wrong.Either stop allowing kids to ruin the vibe of this place or have a kids only pool. We spent hundreds of dollars to go there to relax and had to listen to peoples kids scream the whole time.

I went there on July 8 and this spot was very disgusting. They gave dirty slippers. The food wasn’t until 11. The faculty was very unfriendly. then they only had a small space for indoor pool when the outdoor pool is closed wasted of day and wasted money I do not recommend nobody to come to spa Castle I would not be coming back.

Beautiful place, peaceful and relaxing. Great distribution of sauna’s, pools, jacuzzi and dinning areas. I love the whole design and thematic about the castle place. This was my first time but I definitely want to comeback and try the massages spot too 🙂😊

Last visit was on a Monday!Stuff was very unfriendly. I went inside one of the sauna rooms and when I came back out my towel was gone and I went to the front desk and they refused to give me a towel, which I thought was ridiculous, the lady told me “you were supposed to be responsible”. Honestly terrible experience at this place. I had visited before the renovation did not have any complaints. Food is also trash, I paid extra for their shrimp, it looked very yummy but as I tried it was soggy and salty, I literally threw the whole thing out. Then we decided to get some desert & by 3pm they did not have anything else besides smoothies and Bobba tea. Costumer service - 0 food was terrible and the pools upstairs (outdoor) closed. Won’t be coming back, will definitely not recommend any one to visit this facility. Very disappointed with my experience

I got there at about 7:15 PM thinking that they still close at 12 midnight and the guy wanted to charge me $65 for an hour and a half not happening. He told me that the top level of the spa castle was under renovation and it would not be finished until 15 August so I will go back after that but I will not pay $65. I’d rather just go to Groupon and get a $40 ticket and go, so I left because I was gonna pay him $65 for hour and a half. I just not gonna happen.

Don’t waste your money here. This is no longer a traditional Korean spa. People get to wear swimwear in the wet area, completely against all traditional Korean spa experiences. Nudity should not be optional in the wet area, that’s the point of a Korean spa. You also have lifeguards on cell phones making you feel like their taking pictures of you. Apparently the guards can keep their dirty, disgusting shoes on in the wet area. Gross. Save your money and go somewhere else.

Terribly disappointed with spa castle. I was here several years ago and had the most wonderful experience and was excited to go back. I called yesterday to see if they reopened after the renovations and if everything was back to regular and they woman on the phone said yes. We come today and only the Indoor pools are in use! Apparently they need approval to reopen the outdoor section after the renovations. That takes away from half of it and we traveled far! This was incredibly inconsiderate! We turned right back around and did not go! This was very rude and not nice to be upfront! Shame on you spa castle!

Prices are too high even though it’s very beautiful. can’t really enjoy the hot tubs and Sauna because they got 2 life guard for 2 ft of water just staring watching your every move. Used to love it here but I think today will be my last time

Homophobic security monitoring my swimsuit and making comments. Credit card machine not working so everyone has to write down cc details on paper and huge delay at checkout. All food closed at 8pm- I had nothing to eat. Outdoor pools were closed too so just felt like a ripoff. Tips and taxes are tacked on at the end. Not coming back ever.

Плохое качество обслуживания , контроль , как в тюрьме , шаг вправо , шаг влево - расстрел на месте . Бассейн на улице был закрыт . А внутри очень сильное воняло хлоркой, невозможно было находиться на втором этаже . Оставались только парилки и общая баня .(Translated by Google)Poor quality of service, control like in a prison, step to the right, step to the left - execution on the spot. The outdoor pool was closed. And inside there was a very strong smell of bleach; it was impossible to be on the second floor. All that remained were the steam rooms and the general bathhouse.

Groupon experience for a Luxury price. $85pp because the outdoor pools were closed. $140pp for the cheapest 50 minute massage and that didn’t even offer a discount on admission. Food was very meh and overpriced but that’s to be expected at these places. The staff were nice enough to warn us that the saunas and hot tubs are not as hot as they used to be. It feels like they lowered the temps to appeal to a wider* audience. The new paint and flooring make it look generic and boring. It feels a lot less Korean in the worst way. The staff was very kind and hospitable but everything else fell very short. I DO NOT recommend. Don’t waste your money.P.S: The positive reviews from the last few weeks might actually be from bots.

So relaxing , clean and stuff are very nice and friendly, plus very close to home..But for a Quiet day go during weekdays

I’ve been visiting for several years, despite the awful reviews, and have enjoyed myself, until now. The entry fee is much higher, and on my last visit more than half of the jet machines weren’t working including at least 6 stations with exposed wires in the water, which made it a bit hard to relax to say the least. The bar pool had a panty liner floating in it and smelled faintly of mold and the other was murky and smelled so bad I instantly exited and wanted a shower. There was also a creepy dude following my friend and I around. I spoke to the manager and he thanked me for my opinion.If you’re going to spend this much money, might as well go to a nicer place like Bathhouse where you can still actually get a massage.No refunds in case you were wondering.***EDIT: my friend now has pink eye.

So I went there on Friday it was closed for renovations the renovation that they did was not all that for them to jack up the price the food was trash they have a bunch of unnecessary rules and a lot of young life guards who don’t speak English and was rude for you to pay so much to go in and not have a good meal it’s not worth it bar tender was rude also the part that I like was my expensive massage the lady was very nice I’ve been going there for over five years and the new change is not worth the money you pay to go in it’s way too expensive now almost $500 for me and my 3 kids and end up paying almost $400 inside 👎

So, I have been wanting to go to Spa Castle for a few years, I previously heard great things, unfortunately I only looked at the stars an did not read the reviews! Had I done so, I would not have gone. Spa makes you think relaxing, unwind, treatment, definitely the words, kids, gymboree, playground do NOT enter the mind. The amenities where OK, but the children running around, screaming, splashing in the pool like its Splish Splash is very not only annoying, but peace disturbing! I hope they take heed from all the reviews about nakedness around small children , about how there should maybe be special times for children or days. A screaming child literally cleared out a whole section on adults!

Got sick off the chicken sandwich... the jets dont work properly either too much or not enough pressure and not all the jets work properly... drinks were too watered down.. and actually didnt see where the renovations took place other than a slap of paint a d a couple of new furnishing... but I was happy to see that it cleaned up a lot of the smut that was taking place there before... but overall was not significantly impressed

The media has painted this place in a bad light, but when you actually see it for what it is, its a fantastic place. Preferably you should be comfortable with walking around naked, at least briefly, because you will have to in the locker room.There are tons of saunas, heated pools, hot tubs, and sleeping rooms. Food is OK.Overall a fantastic place to spend a relaxing day. Make sure you get the Groupon deal when it pops up.

Good to go on the weekdays. I went during a storm and it was Less people and kids. They have alot of massage jets, and sufficient space to tan and lounge. Cant beat the price on the right day . Not bad . Best to go on a scattered thunder day . The sun ended up coming out and it was perfect

Save yourself the trip and paying close to WorldSpa prices for a lackluster experience.Not only is half of the facility closed after their “reopening”, but the water is cold (and dirty). There are children screaming, running and splashing around like it is a community pool with scantily dressed adults around them. I have seen body parts that I do not need to see.It’s weird, it’s tacky and not enjoyable whatsoever. Save your money in this economy.

Was great but the prices on the menus are not accurate (was charged more than what’s stated) and when i pointed it out they just said sorry 🤷🏻‍♀️ which ?? I already thought the prices were high for what you’re getting but then to see them charge even more than that I was like bruh, so just heads up everybody. Also, arguably illegal to post different prices then what you charge people :/

This spa castle was very clean,respectful,kind,and helpful. me and my family always go here and since the last time i would say this space improved very much. this spa deserves 5 stars and recommended to visit because i know i definitely will visit again. 😊😊

I used to come here all the time in 2010, 2011, 2012, 2013, 2014. I moved out of the state and have now come back to this place in 2024. I used to LOVE spa castle. Wow, what an absolute dump in 2024. The whole greek aesthetic is poorly done. If you are goign to do that, you really need to go all the way... and potentially hire a greek person to help with the aesthetic. It used to have this beautiful asian feng shui about it. They now have this bizarre fluorescent harsh lighting everywhere. It is quite the opposite of relaxation. Please change it BACK the way it used to be. I also happen to be visiting when the outdoor pools are closed and still getting charged the same. Finally, I go to order a parfait bowl. Guess what, no freaking Peanut Butter. Do yourself a favor, and go to literally any other spa for a relaxing comfortable experience. This is a $20 day experience that they are overcharging for. Good luck, hope you make changes or close down soon.

I like the pools, are very relaxing. I suggest you to go around 10:30 AM because after 12 pm it gets pack especially on weekends.If you want to reserve a massage, get prepare with money because it is pricey....Also it will be nice if they provide you with slippers because I dont like to be barefoot especially when you have to go to the bathroom, even that they are clean.

If you are looking for a clean, relaxing and gender inclusive spa experience, do NOT go to spa castle! 1.The pools were not clean I saw several floating particles including different varieties of hair and an unidentified fuzz ball. There was brown stain on my towel. 2. People were playing loud music/shows on their phones inside the pools and saunas. 3. I was rudely told to remove my bathing suit or leave the womens pool area. Please note: the mens area was clothing optional- why the disparity, the woman have to be naked but the men have a choice? Sexism in 2024? Who is the management?

Price raised insanely what in the h…. Last time i was there it was right before pandemic and the entrance price was $45 now is $80 😨 im in shock

Where to start: The new pricing is ridiculous. If I were to guess, new management came in and decided this was an opportunity to make more $ if they renovate a little and brand it right. But the truth is, almost everything about it pre-Covid was MUCH better than what it is now. The color (they’ve gone sterile/hospital white here), the lighting (also very awfully white/fluorescent), the price, the food, the guests. Everything that matters. It’s just lost its relaxing appeal to me personally.They’ve even made Friday one of the expensive weekend days when it used to be a week day and that was the day I used to go. Don’t think I’ll be going here anymore unfortunately. Not worth it. Took all the good out and made it more expensive? Yikes. Literally feels like one of the few places I enjoyed going to once a month here in NY as a means of self care was changed without consideration of its patrons and doubled (actually maybe even more than doubled) in price. Talk about bad/greedy management :/ Creators of original the original Spa Castle would probably be as disappointed as I am.

The overall experience of this spa is good. But the time that we went. The outdoor pool was closed I give it a 3 stars. Services and everything else was decent.

Fun and relaxing place! Didnt feel like leaving. I just wish it was the prices were a little on the lower side!

Beautiful place but thats it, not too much to doMost of the showers dont work**Do not go in the water with any jewelry**There are a lot of chemicals, they do not explain anything ay the entrance

Kids shouldn’t be allowed to any spa. I am paying my fees to have a relaxing day when kids are screaming, crying, running around, the hydro massage pools are not to be playing at. I went with my boyfriend to get a massage after the sauna and these kids and parents were out of control. Make this spa a a real spa only for adults.

Update: visited the FULLY reopened Spa Castle with a Groupon. This is NOT a relaxing Spa by any definition. Intense bright lighting, mirrored sauna ceilings, saunas remodeled so that opening the door results in a tornado of cold air rushing in. The hottest sauna, located where the Loess sauna previously was, is now sea salt but it’s only 130 degrees. It also has an annoying persistent fan rattle that takes away from whatever serenity existed there. Outdoor pools used to be 110 degrees are now lukewarm. Sauna outside is at 79 degrees. Robes aren’t of the thick terry spa type. Here they are reminiscent of what the radiologist gives you to wear while you are waiting for an MRI. In fact, the whole place feels institutional like a medical facility. No robe exchanges or towel exchanges either but you do get one big and one small towel. On the plus side the lockers and shoe lockers are all new and the layout has changed a bit. The ground floor gender segregated baths which got what looks like a cheap “bath fitter re-do”, are now “clothing optional” so most people just walk in in their sweaty swimwear and enter the baths immediately without showering. Hygiene is pretty much ignored by patrons here. Now that the outside pools are open two lifeguards are assigned to the ground floor gender segregated areas. They both sit outside the doors and guard the water cooler. Every 5 minutes like clockwork they enter the bath area and open the steam room door to make sure no one drowned in there. Every 10 minutes the security guard treks through the same area and enters and stays in the steam room for over a minute. There are water coolers on each floor. M-Th the entry fee is $85. F-S it’s $115. Even with a Groupon it’s not worth it. Those prices are comparable to the Edgewater facility but that’s all that’s comparable. And you can get everything except the out door pools at a facility in Flushing for 1/2 or 1/3 the price (they charge the same everyday). I left with a headache from the bright lights. Checking out is now a two step process so allow ample time. This facility was originally “Asian Inspired” but there weren’t any Asian clientele at all when I visited. That says something.

The food was good and the flavor was there but the service from that one waitress was terrible she was not nice to us and also gave me a hot beer!! and she knew that the beer was hot but she still served it to me

The facility was nice and clean the saunas and hydropools were very relaxing.Drinks were good.But the food was terrible. I had a burger that looked like it was cooked days prior and reheated many times.

This place was great! A little off the beaten path but so worth it once you get there. There are plenty of pools and hot tubs as well as saunas for you to spend your day. The message services are a little pricey, as is the food, but very good quality. I took my mom for mothers day and she really enjoyed herself. Very clean place and strict with following rules.

First time going here. Its a cool place to relax for the price as there is not much to do. There are a few sanatas and hot tubs. Some of the other hot tubs were outside but to cold for that. The drinks were expensive and not worth the price.l order a small pina coloda it looked watery. It was so small for $14. My friend got something else and he said it taste horrible and like medicine. His was $22 I believe. Then there massages and other things are so overpriced. My friend thought about the massage but online said 30 minutes for $93 and change was ridiculous. I also read that the 30 minutes included prep time.There was also a life guard which I thought was a lady just sitting there. She had on a denium jacket i think with blue jeans and a sneakers. My friend happened to see the little life guard shirt under her jacket. If something did happen she would jump in the tub fully cloth or would go in with her sneakers? She was there also on her phone so I thought she was a customer. I also thought why would a customer dress like that in a spa until we realize who she was. A guy was swimming and the bartender had to tell him not to. This is when she got off her phone and picked up a few empty cups.

Took my sister for her birthday, it was a huge disappointment - tldr; broken down / hazardous, no free drinking water (even w massage), wouldn’t recommend. Alcohol? Strong, Halloween cocktails & a mediocre massage were the only plus of the visit. Food? 89 cent cup-of-soup ramen sold for $5. Water? Not even a small cup after spending $200 on a spa package or with a purchased cocktail. What spa doesn’t provide water?! Options to hydrate were $4 bottles or the bathroom sink - Purposely using Covid to charge for bottled water by disabling water fountains “temporarily” … however face masks weren’t required and everyone had to have proof of vaccination to enter so clearly it’s just about making more money. Facilities were falling apart, the saunas were dirty, stained & broken (example, the “ice” room was 70, dripping and smelling of mold/mildew), floors cracked & tripping hazard (a woman fell hard and got very hurt during our visit from wet floors, bc shoes and sandals aren’t allowed) pool jets didn’t work & the ac was broken in the spa so the therapist had to bring in a fan to make the massage bearable. Wouldn’t recommend.

It was an ok place. Crowded even on a rainy day. The pools were very warm which was nice however I ended up getting sick and I got a throat infection after accidentally opening my mouth in the water. I have been sick for a week now. The locker rooms are ok! They have free hair dryers and lotion but thats about it so, bring your own hairbrush and toiletries. Also, the ice room smells really bad. Other than that the saunas were ok! Most of them were packed but you manage to squeeze in. Also, bring shorts because they don’t let you walk around the dining area with pants so bring shorts. The food is very overpriced as well which doesn’t really make sense in my opinion. If admission is already a bit expensive, why should the food be? Other than that, I had a fun experience. Probably won’t be coming back because I got sick so yeah.

Wish the water was warmer like it use to but overall the place was relaxing love the new look.