The Spa House

Cute place with several soaps services and added benefits of having access to a kids play salt box :)Wife went in for a relaxation I went with son into salt box. No one else here today so relaxing. Got a deal on the 45 minutes play so MY experience was good but in the future not sure about paying more than 10 bucks for 45 minutes in a room with a giant play box of Himalayan salt and toys and nice seats.May go again. Really cleared up my sinuses

AVOID this childish, cliquish establishment!!!Lori and I had a disagreement via text and she not only booted me as a client she also told the owner, Natalie.I was unaware of this and when I tried to make a hair appointment with Natalie, she told me I needed to find a new place for hair AND nail services!Ashley the nail tech, had nothing to do with this. Why should she be punished?!Natalie didnt ask me my side of the story, didnt ask me what happened, or offer to mediate. If business is so good that they can afford to throw away clients, that tells me the clients arent very important to them...Why did Lori feel the need to run to Natalie, like a child, and tell on me? Not to mention blocking me from finding another hair stylist there? Insecure much?!Lori was mad that I was 8 minutes late for my appointment, I texted her to let her know. A few months ago she was 30+ minutes late for our appointment (she told me it was the previous client). She didnt text me beforehand to let me know and later didnt offer me anything while I waited...no magazine, no water, no nothing! And she didnt seem to appreciate my patience.She said she felt like that I didnt respect her time, but I dont think she respected me as a client...or appreciated me. She expects absolute timeliness now, so if youre running late, you can forget about it!I stopped getting massages from Lori years ago because she didnt seem to have the strength to get out the hard knots in my neck and shoulders. The friend I referred to her told me the same thing, but he doesnt like change, so he continues to stay with her.The only retaining value of this place is Ashley, the Nail Tech. She is efficient, caring and very good at doing her job.Update: I just got a text from Ashley telling me she had to cancel my appointment for Friday, due to the events of earlier today. She said I made threats...no, I said I would would take them down on Yelp. That was a promise, not a threat. This review is posted there too.GO FIND SOMEPLACE BETTER for hair and nail services. I mean you PAY to be pampered, and cared for, not to have a high school flashback! Havent we all suffered enough of that?!You deserve tbe best! Empower yourself to go somewhere who values you!

Lovely experience, my kiddos love the giant salt “sand”box with toys, and the relaxation room is where I go when it’s just me:)

Ashley is the best:) Professional, patient, pleasant, and lots more superlatives.