Bookends

This store is awesome. I have been to many adult shops on my travels. I was in the area on business looking for a gift for my wife. Of course being a man i had no idea what to buy for her. One of the lovely sales ladies showed me a few products that were great for my price range let me tell you they also have great prices. I checked out another store around that area it was like all the same stuff and wayyyyy over priced that store had the same item for $60 and Bookends had it for $30 they look out for their customers. Anyways the sales lady was great she was so informative and made me feel very comfortable talking about such an intimate item. My wife loved the toy i got for her. I would come back and even tell my friends about this business. So for stock, prices, location, discreetness, clean well lit , sales associates i give it a 5 start rating. Thank you to everyone at Bookends!

Redhead woman made shopping so uncomfortable with her constant stalking. Just because two Latino men come into your store, it does not mean that we’re there to shoplift. Other shoppers were not being stalked in this way. Will be taking business somewhere that doesn’t racially profile.

Ive been going to this place on and off for two years and undoubtedly they have amazing selections and pretty fair prices but it is always off putting and extremely uncomfortable with how employees lurk behind you, following intensly ( even when its a full store myself and/or friends are followed), and insisting or suggesting they hold your items At the cashier to make it easier. I can get the precaution if I was a one time shopper but I am not...you can at least try to memorize the faces a bit or even remember my name since I get carded on and off. I was there 3 days ago had to deal with this went today again with a friend and it was worst. She felt so annoyed I just said we will start going to another one. Great place in many ways but this was too much.

Very helpful and friendly staff!

Great store. Lots to choose from. Amazing prices. Felt really comfortable. The employees are really professional and make you feel welcome. Also no they don’t follow you around the store. Second time here and definitely coming back.

I went in not knowing exactly what I was looking for. While browsing I was approached by an associate, Nikki. She was super helpful and knowledgeable. She was able to answer all my questions and offer suggestions based on my/my partners comfort level. This establishment is an amazing place to go if youre looking to change things up in the bedroom. No matter how comfortable you are or arent, this is the place to go. You are very welcome when you come in and all the employees make you feel welcome. NO NEED TO WORRY ABOUT JUDGEMENT.

The first adult toy store Ive ever visited (in Feb) and the best. The staff are so helpful with products and any questions you might have. It felt so nice to go in and not feel awkward, will be visiting again soon.

This store is horrible i went there for a simple lube and they tried to sell me everything but lube. I left with not a damn thing. Id also like to point out that most of their reveiws are from the staff that works there to make the place look better. Did they think customers wouldnt notice? Just a straight pass for next time. If i could leave 0 stars i would.

Walking into a store like this, I was expecting awkwardness and shame. Instead, I found a store with many couples and individuals looking for fun products for themselves. The sales staff were incredibly welcoming and consultative, and helped me pick out exactly what I was looking for, and in my budget. Very much looking forward to going back and giving them repeat business!

Best store yet! Seriously they have so much to select from. I was kind of hesitant to go into a adult store. My friends and i deiced to stop in tonight. The staff was great so helpful. They literally had EVERYTHING! The prices we amazing. I will be back!

Stopped in this past weekend too check out the store which was referred to me by a friend, I was very impressed with the large selection of things they carry, cleanliness and easy to locate what I was looking for was a major plus, the employees were also very helpful. I will be returning again in the future and spreading the word about this store.

Today was my first experience in a shop like this and at first i was nervous and felt slightly way to immature (at 28) to be allowed inside but once i got all my giggles out i was able to get what i was there for. The lady at the counter instantly welcomed me. I Browsed a bit then she ON HER OWN came over to to see if i needed any help. She was the most professional woman i have ever met. She was confident knowledgeable understanding and willing. She listened to me and gave me options. She didnt push me into anything i didnt want. I chose my own item although i think i underestimate myself. I will most definitely be returning!!!

Went here today on a whim on my break from work and might I say I enjoyed this store!! Usually most adult novelty stores just feel weird to me and the lightning usually is dark and weird, but this store does not give me that vibe lol the employees were helpful and the products were amazing! I live all the way in Hartford but Im going to have to come back with my boyfriend and bestfriends lol

Very upset I had informed the young lady what I wanted and told her specifically what I need she took me to the area and pointed out. When I bought and walk out to the car and decided to look at what I bought without the box it was not what I had ask for. Told her about it, spend close to 70 bucks on something I did not discribe at all she said she was Sorry no exchange or refund literally me being there there less then 5 min. Worse experience ever they don’t even deserve that one star at all.

Too many choices, this store has incredible selection of anything you can think of. Woman with an accent was very helpful. We are going to shop here from now on.

Update: they did get hentai but not changing stars. They litterally only had 4 videos to choose from hidden between arm pit fetish videos.Original:Always a great selection of toys to play with. The two workers that were there when I went were insanely helpful and kind. They did not make us feel awkward at all.Although they have a wide variety of videos, they do not have any hentai, which for me is a big deal.

I love this store! I love even more they are part of and support the LGBT community. Rock on!The service is amazing! The prices are great and their employees are so helpful.

Product broke instantly! Thanks for no returns on your faulty products!!!Zero stars!!!Why would YOUR employee not tell me that? Because this response its just a way for you to look good and untrue!

Staff is always super friendly and the store has a huge selection of things 😌

Worst customer service I have ever experienced in my life. Was upsold on an item as being the best ...long story short - didnt even work. Found the same item on Amazon for 1/2 the price - ripoff artists STAY CLEAR!

A amazing store with a staff thats is so knowledgeabstto help make shopping easy. The fact that the store is clean and super organized is pretty awesome too its a must check out for those 18+ 😎.

Great store had everything my Mistress wanted and had a great time. I will be returning with her in the future. 😊

Always an awesome experience!!! The staff is super knowledgeable approachable and friendly and their selection is always impressive!!! Truly something for any and everyone!!!

Since new management , this place has grown and quite frankly i’m proud to call it our local adult store, the variety and prices are top notch’ but never satisfied, let’s keep expanding and experimenting!

Made you feel comfortable too be there. The woman behind the was very helpful

Love the staff, helped us understand products. Actually cared that we got the best thing for our buck.

Best adult store ive ever been for sure - neat, clean, helpful staff and HUGE variety of novelties

Always a great experience!!! Super knowledgeable, welcoming and friendly staff and service.

Better than online shopping. cool store

Very friendly and helpful staff

Staff is rude!

Need to go back!!!