They were so nice and helpful! Quick and had things expensive and Affordable too! I’d recommend this place came here while Visiting Vegas I’d come back again! I added things after my order was placed and They Were so nice about it!
I come here all the time, the staff knows me pretty well. Today, Dylan was new to me and he was very patience, helpful, and attentive with my order. I had changed my order 3 times! He could’ve showed how annoying that was but he remained very friendly and nice the whole time, while looking amazing doing it! I love your whole staff , If i could shout out everyone I would. Great staff and prices with the industry discount! Thank you so much!
I been going here cause it is closer to my home than other spots. But I will never take my money or business there again.I have been using my Neveda State Issue via DMV drivers authorization card to verify my age. Never had any issues at any shops including this one. But then, out the blue when I went to make a purchase, some girl tells me her manager wouldnt take it as form of verification. This is after I got in thru front door and scanned, then made purchase. I had to go get my passport to make that purchase. LAST ONE TOO. I smoke a lot and as a transportation worker I took clients there. NEVER AGAIN. THEY DISCRIMINATE THERE IT LOOKS LIKE. Never had an issue there until this tall white girl that works there pulled this stunt.
Absolutely adore this store and staff! I’m always welcomed and offered the best selection and suggestions.This morning I was personally greeted and helped by Gaddis, walked through specials and offers, and he always knows exactly how to cater to my needs and preferences. Recommending balanced and appropriate combinations, without over-selling it; type, flavor, milligrams/stats all explained.I cannot thank ALL the staff at SoHi Thrive enough for always being professional, but kind and thoughtful with me – and as far as I’ve noticed, other patrons as well. I appreciate this staff dearly for helping me stay “normal.”See you soon!
Amazing experience! Lauren and Jake were absolutely phenomenal and so kind. I’ve been to my fair share of dispensaries and this one was really helpful and friendly. Thank you so much for giving us quality products at such great prices!
Great stop on your way in or out of Vegas. Tons of selection and the bud tenders are super knowledgeable and friendly. Prices are comparable to area-service was what will bring me back.
The staff is awesome! Prices are awesome! The flower is awesome! My favorite LV dispensary. My only suggestion…hire a better cleaning crew for the outside of your building.
The staff here is amazing! They are very patient and you will make sure you leave satisfied. Sometimes they can be busy and there will be a wait, but you will not be disappointed.
This place is just okay. I didn’t have to wait too long and prices are only slightly higher for the same brands than at other places. However my issue is the lack of knowledge I witnessed from the bud tenders. If I, as a recreational user, know more about the products/brands than the people hired to know… it’s a bit of a problem. Especially when I’m told information that is just flat out incorrect. I went in for Dogwalkers prerolls and I purchase this brand frequently from various places throughout the state. Thrive does not indicate or list the strains they have in stock. For context: dogwalkers divides their strains into the usual 3 categories; Indica, sativa and hybrid but to stay on brand they are called Sit, Stay and Play. These are not strain names though. I wanted to know what strains they had for each since im a fan of certain ones and allergic to terps in others. I was told that Sit/Stay/Play was the name of the strain which is NOT accurate. I think it’s important to separately list and post each individual strain, it’s just lazy not to. I didn’t want to argue with the guy so I got something else. I asked a different budtender the same question and was again directed to the website that doesn’t list the strains! It was obvious no one knew the actual brand or product despite carrying so much of it. I didn’t even care to look and see if this was an issue with other brands but I have no doubt it likely is. I may go back but im not sure, it’s important for me to know the strains I’m getting and thrive doesn’t do the necessary work to inform their tenders or provide enough info on their menu.Also no first time deal was odd, the excuse being “tourists” so why not have a first time locals deal or something similar to mitigate that; especially when the prices are already slightly higher.Photos added to demonstrate how literally every other dispensary in the area lists individual strains and have them for cheaper.
Bad customer service order pick up order they are just talking and standing around if u tired online mean u will be the last to get your order 7pm shift no good stop doing her job so she could count tips smh. I guess customers don’t matter
Thrive Southern Highlands takes care of me 24-7. The prices are on point, they have a rewards club for us frequent shoppers...did I mention the weed!?! If you want it, theres a hella good chance they have it! The bud tenders are amazing & shoot you straight. Just came in for a late night fix & never looked back!All day, everyday!
Melody, the epitome of exceptional service at the dispensary! Her unwavering kindness and remarkable assistance made my experience truly exceptional. Im compelled to return solely for the unparalleled service she provides. Five stars dont capture the gratitude for Melodys outstanding dedication and support. Signed Aaron S
1st time customer. Ordered online. I went during my scheduled pick up time and I was in and out of there in a matter of minutes. Big thanks to man Jacob! He was great and even told me about a discount I didn’t even know I qualified for! Definitely will be back again!
Had a good experience. Came while on vacation easy to deal with and good product.
The greeter is mean and doesn’t say hello while talking on the phone. I go to place an order and the guy said 5 minutes. I was there for 15 minutes before I had to go and say something. They are racist and I will not be returning or referring anyone else to go back to this terrible place.
Was treated with the upmost respect from the t I me I checked in to the time I checked out. I am out of state medical and so happy they honor my medical MMJ status. Mr. Ramirez or was it Mr Rodriguez, forgive me, Im bad with remembering names. A nice gentleman cashier whom helped me out in the most unselfish way. I am forever grateful to him and the others for being awesome . I highly recommend this dispensary.
Abby was extremely knowledgeable and helpful when deciding on some strains I needed. Love the customer service and atmosphere !!!!! This Place Rocks !!!
Wonderful place! They hooked me up for my birthday! I’ll definitely be coming back! Jake was absolutely amazing! 🥳
Stopped in today and the staff was awesome. The edibles smell so good.UPDATE... Davey was awesome with his knowledge of strains as well as a great smile to make you instantly feel good. The other gentleman at the front, Im sorry for not getting your name, was so helpful in looking for deals and was great at working the tablet for me to browse. 24/7 made it so easy for me to hit right after work too.Stopped by on the spur of the moment and was so pleasantly surprised. They had Grape Ape in the vape cartridges! It has been better than any pain killing pill I have had. Ryan was so awesome in assisting me. He is a great bud tender!This looks like a new stopping point for me! Thanks guys and gals!
Everyone in there is so helpful, even when it’s busy it’s speedy, you get what you want and on your way, highly recommend in the southern highlands, they also give veterans and industry discounts!!!
I personally enjoy friendly customer service and the music they listen to. Its a one of a kind experience and I love the environment. There are plenty of workers ready to serve you in a timely manner. Check em out lots of deals!
Posting this review as a warning to any costumers shopping here. Do not use the bathroom here. I just had an incident of having the store employee unlock and open the door on me. He had the key in his hand and I know I had locked the door prior to use.
Screw this place, been coming here for over a year spent over 8k and you sit and wait for 25 minutes to get your product! They’ll let online order customers come in front of you which adds up after already waiting 20 minutes! Advise all locals or anyone to 100% not go to this Cactus location! Awful and an absolute disappointment because there’s a few bud tenders that are awesome!!
Yikes this place is so slow. Stood in line and then waited forever to get our order. I guess ordering online is faster. I’ve never had to “wait” for my cannabis order to be filled in my life… first time here. Won’t be back. Get your ish organized. Wasting peoples time…. Even if we chill stoners we’re not when we’re not high… get it together.
Always friendly and helpful staff! Usually they have some great deals.
Very neat looking cannabis shop. Inside looks like your in monsters Inc! Super cool they have conveyer belts that bring out the orders to the cashiers. We had the motivator preroll and it was really good! Im from California the sfv to be exact. And weve tried plenty of shops all over California Nevada and Arizona. Then when leaving back home we get a call that we won a whole ounce of weed just for coming in and buying on 4/20! Awesome! Also got a great swag bag full of t shirts lighters pins pens stickers a fanny pack a hat and the bag itself was a cool little backpack! Will definitely return next time Im in las vegas!
Can’t go wrong with Thrive dispensary. Love the staff and they have the best in the city… I definitely recommend anyone to Thrive
They take for ever. And they sold me bad cart48dge. Return was easy. Except takes forever i donno why. It just take forever
Always a great vibes when Im coming this place!Bud tenders have great knowledge of their products and menus deals. Definitely the spot to hit on the way into town or out of town. Plus 30%off for industry peeps!
Great deals Great service definitely recommend this place to everyone you will not be disappointed I come here almost everyday
Thrive was amazing and quick. Jake was very helpful and made sure I knew what I was getting and made sure I left with my loyalty rewards app!! 🫶🏼
Loves this place all the time I come in I’m greeted and treated like fam also jake is an amazing worker always makes me feel welcome
Love these folks!!!! ...got a chance to meet one of the managers in the the beginning of my cannabis journey and a the staff is you immaculate !! Danny P - shout out to all the cashiers and there patience!!! Jake and others GOOD looking!!!!
My experience here is always good. Every time I come. And I come at least once a week . My step dad comes here often too and everyone always shows him love . I appreciate y’all for being so chill !
All of the budtenders here were so fun and easygoing. My whole experience was seamless and it was a blast compared to other dispensaries in the area.
I love coming to this location! Everyone is super nice and informative and I always come back here. Plus they are in a super convenient location!
Super staff, offered us some great specials, and knew their products well
Great place to visit, awesome deals daily and offer top shelf discounts to the many different industry employees of the town!
Wasnt sure where to go as far as a good cannabis shop here in Vegas as the taxi drivers were not much help. However we ended up at Thrive I just needed a Joint. You have basically zero stock to actually see, workers were not very helpful either. Ive never had to spend $30 + on a single infused joint. The prices here compared to those Im use to in WA state are completely insane. Overpriced by $20. If you want more bang for your buck or a joint under $25 Id advise going elsewhere. Smh $30 for ONE 1G joint is ridiculous. If your ever in WA check out The Reef 💯
For you guys to be closed in the middle of the day and not have somebody there letting people know instead of sitting behind the desk and laughing at people walking up very unprofessional for business has been around for as long as they have will be reporting to BBB in PC guys have to let people know instead of just shutting down like that and putting a sign on the door
Everyone was super knowledgeable and nice. Im not an experienced cannabis user and needed help with what I needed to get for my situation. The prices seem to be pretty good as well!
Solid deals - 24 hours is convenient- i just want more deals that’s all 🤷🏾♂️ 4 out of 5
This is my absolute favorite weed store brand in las vegas. I’ve been going to Thrive since 2019. I’ve been active at 3-4 locations and they’re all great, affordable, and have nice people (Dominik at southern highlands is awesome! But everyone is tbh). Awesome rewards program too although it used to be better when they had ‘double points’ during late night hours
Molly was really friendly throughout all our experience. Great place!
The staff is always nice when I come in and a pick up order is the fastest way. They great you and even if it a long line they get thru it fast .
Its a regular dispo with a nice little gimmick of a conveyer belt bringing you your flower. Its slow to get your orders and at times will be skipped, waiting longer than you should for your order. Happens to many that come in. Some workers are cool but there are a few that seem like they dont want to be there. And when youve waited and been skipped a few times, those faces seem harder to sympathize with and more so are seen as reasons to not go to this dispensary. They dont want to be there and they dont want to work, they wont give good service.
They are tons of dispensarys around town, but this particular location is my favorite. The staff is always welcoming, friendly, and energetic. Shout out to Jake and the staff for always being on point about the product that they have in-house.
Very inconsistent with their customer service. Almost like there is an A team and B team and B team sucks. Today the staff is allowing more impatient people to skip the patient people. Ive been sitting here for 20 minutes and all the people who came in after me are checking out first because they are standing in the only check out womens face. I have watched her move my order to the side 3 times without calling me. The person checking people out is giving everyone the excuse that she doesnt know how to use a Mac and thats why its a bad day. Staff on other days have been willing to honor deals made with the companies supply partners all week long while today they refused this and also looked at me like I was insane for having even suggested such a discount be made. Some days you walk in and every person you talk to is awesome, accommodating and helpful, today was not that day.
Its disappointing that any dispensary doesnt have the trepenes and percentages of the terpenes of the stains listed on their website!!! Youre basically guessing at what youre smoking!
I come here atleast twice a week and get the best customer service from everyone especially Jake!
Where do I start went in today got the wrong order called And repeated the situation . The lady who answered misconstrued what I was trying to say talked over me I feel this place PROFILES I FEEL THAT THEY HAVE RACISM WAYS I feel like they don’t listen to there customers I feel like they don’t care about there customers and talk over so moving forward I’m just going to go to wall flower I wouldn’t give them any more of my money . And to top it off the person who messed my order up happened to be the manager he doesn’t no his menu gives wrong packages away . And it’s just over whelming and stressful to even waist any more time I WILL SAY THERE IS A HEAVY SET GUY WITH DREADS WHO I THINK SEES THE PROBLEM BUT TRIES HIS BEST TO DO HIS JOB SO NOT EVERYONE IS incompetent belittling at this establishment . Prices are way to high for u to be rude and be messing up on folks order like I told the manager I don’t want anything for free and I won’t be coming back I just would like for u to no about the mistakes u made and how u make ppl feel and I would be making a comment online he laughed and said take care . That’s that so hey I would save the trouble my people there are other despensaries with better service and make u feel welcomed .
Josh helped me & was very fast . I love coming to thrive
I love the speed and friendly professionalism that the cashiers and budtenders have when serving you your flower, vape, etc I would definitely recommend stopping in and grabbing some fresh deals!
It’s literally my favorite dispo, they never steer me wrong, they know exactly what I’m looking for, and I get such an amazing discount that no other dispensaries have ever given me! I love sending everyone I encounter to THRIVE
Came in to pick up an online order. Was not greeted by anyone, and basically stood around awkwardly for a few moments before making my way to the register.The guy behind the counter walked past us twice, not one glance or word to us. Then asked the guy who came AFTER US if he was picking up and online order. Nothing worse than feeling invisible in a place you want to spend your money. If you haven’t been here before, don’t bother.
Awesome Experience. Cool Environment and great people. I would definitely go back again
GADDIS has all the answers. He made my day. Thank you so much!
They always treat their guest right going in and leaving. Best service I’ve had in town. I’ve been to Planet 13 and Medizine but this place has grown on me. Great bud selection, great deals, and EXCELLENT ATTENTIVE TENDERS/WORKERS.
I’ve been going to this dispensary daily since April. Madison, Camryn, Dominic, and Josie have been absolutely nothing but amazing. They not only help out their customers but they have some of the best prices around. The environment is always super chill and friendly.It is always a pleasure to know when I walk in I’m going to receive some of the best customer service and a great friendship from these specific bud tenders. It’s not always that you get consistent help!
Great staff, great products and great deals! Thrive at Southern Highlands never disappoints!
I visit all Thrive locations because I really like buying from this company, but this location right here has the worst wait times. There’s like 5 people on the floor and but yet they don’t work as a team. Instead of assisting to help reduce the wait time for customer they are just there counting, walking, chatting. Things that can obviously wait. I’ll just stick other locations, but definitely avoiding this place in the future. Still sitting here waiting and I’ve been here for 20 minutes.
Staff very rude and snobby makes you feel uncomfortable mainly the manager he has glasses and orange hair made me feel personally like he was discriminating against me with his customer service with me and the person ahead of me idk coulda just Ben how I took it But over all The weed is very dry overpriced I would recommend going a block over to wallflower coming from a cali native
Awesome dispensary great service and really fast! Good deals for industry people too
Amazing service as always! Thanks to Jake for helping me out!
Lauren was great she gave me excellent customer service and help me understand about products. Thank you Ms. Lauren!
Quite the wait time and it’s awkward to wait for them to fill your order to pay. Prices are okay.
Chesity and Jake were the best! With my visit today, we’re super helpful and friendly, was in and out in no time!
10/11 Update: I reached directly out to the business through their website and its been a week and still no responce. I guess they dont care. Wallflower, here I come.Its a little shady to accept an online pick-up order and when I show up with the correct amount of money for my order and then they quote me a much higher cost.The reason is that they were out of what I ordered and decided to replace it with something else costing me more, without informing me or asking me.I walked away from the entire order and will now think twice about shopping here.If youre out of something youre advertising as a BOGO deal on your website for pick-up then that should have been communicated to me before I ever arrived. But telling me my order is ready is a lie as almost none of the stuff in the bag is what I actually ordered.Dont expect me to drive in and pay more for something that I didnt order in the first place.Very shady.
I come in every day (every single day no joke) and there’s never enough workers , the line always crazy I thought with time they would hire more ppl but they haven’t . Even takes long when you order online 🫤 no solution. I hope management sees this review and really does something .
Terrible ordering system. 20 min wait whether there’s no one in the store or even longer when it’s crowded. Be prepared to wait 20 min MINIMUM
Super disappointed by this place. I waited 10 minutes in what looked like a line before asking what the deal was - then was told to order in a different area and pickup at the counter. No signage or anything, but whatever. Now is 20 min later and I’m still waiting, and only ordered one item. Total waste of time using this process - go elsewhere if you value your time.
Always the best help and best vibes 💚 always great deals and I always leave happy😁
Fantastic service! Natasha is phenomenal and Taylor was very helpful as well. There was a misunderstanding with where my order was so there was a tiny bit of a wait and everyone was soooo apologetic, im talking maybe five minute wait time. The staff here rocks, from the wonderful person (didnt catch her name) who greeted me to everyone waving me out the door. Ill definitely be back!
Only come here out of convenience cus I live close..other than that I avoid this place at all cost..its just a stupid set up all around and alot of wasted space..u come in and theres absolutely no line..u just get in where u fit in and hope someone doesnt cut in front of u..then u wait for some stupid slow belt system that may or may not be used cus they still walk orders out so its just a pointless moving belt..some bud tenders r cool others just have bad attitudes...Ill forever and always choose another dispensary ovr thrive unless its absolutely convenient nd if theres a discount even then I hate going...but thats my 1 opinion ..im sure others love this place and stupid set upUpdate: online ordering is the most pointless thing they offer..there so bad at it they had to remove curbside pick up because they ran it so poorly and took about 2 days for them to come out..and now apparently when u order online and u get an email ur order is ready. Its actually not physically ready..u can show up and tell them and theyll just put u in queue as they prepare ur order like everyone elses and u can wait like everyone else..online order just means u dont have to order in store cus they already see ur order..still gotta wait as if u ordered In store..reason being..because having and online pick up cash register separate from in store pick up is just to much to offer and alot more difficult to set up then one can imagine.. seems legit
This place is very cool. Clean store, awesome atmosphere, and the employees really know how to brighten your day. The security guard Big Mike was awesome, had me laughing the whole time I was there and definitely made me feel safe. He answered all of my questions and was very helpful in my selections! Will definitely be going again next time Im in Vegas!
The most welcoming experience I’ve had thus far. The employee Jason was incredibly informative honest. It was almost as if he knew me already. Very patient and got me some great product. The cashier mel was wonderful as well. She was very funny and she was also very professional…I don’t remember all the staffs names but they all made this experience very easy and memorable. I will definitely be back in a few days😂 10/10
I was going to order some of the Wyld Gummies that were showing online for 50% off for the Labor Day Sale so went inside at 11:15pm and the tender told me the offer was going live at midnight.I waited outside for 45 minutes with the items in my cart (10 for $90) and at midnight the offer disappeared and it went to full price ($180).The other problem was that they WERE available at ‘Buy 1 get 1 50% off’ when I was in the store…After midnight, both offers were gone so I ended up with nothing.The old ‘bait and switch’…not a great practice.
Great dispensary with great deals and prices..Dominick helped me out with some sleep gummies for my mom.. sweet guy.. thanks Dominick for great customer service…
Thrive is one of my favorite dispensaries. The staff is always friendly and helpful and their prices are reasonable compared to some others I’ve been to.
Jake made my experience amazing!!! Thanks for all your help. My go to spot 💚
Go to place. Go there once a day maybe twice only place i honestly trust to get my bud! They need a vip section the amout of times they see me !
Experience has always been 5 stars! Love coming here
Always a pleasure visiting my Thrive family friends.Worlds most charming and helpful people.Great Specials and Truely Wonderful Staff
This place is definitely one of the best dispensaries in the Las Vegas area, if you’re ever in need of any thing late at night definitely check them out
One of my favorite places to go the options are great staff and team members really are helpful of helping you with what you want.
First time coming here, loved the environment and the employees were the best. Definitely coming back.
Best dispensary, great staff great deals. I go there regularly for there deals. the staff is very friendly. Best bogo deals
🌿🌟 A Cannabis Haven of Exceptional Customer Care! 🌟🌿Thrive Cannabis Dispensary has redefined the meaning of top-notch customer service! 🙌 From the moment I stepped through their doors, I was embraced by an atmosphere of warmth and expertise that truly sets them apart.The staffs knowledge is absolutely mind-blowing – they took the time to guide me through their vast selection, answering my questions with patience and enthusiasm. Their passion for the products they offer is palpable, making every interaction a delightful learning experience. 🌱📚And lets talk about their curated range of products – its like stepping into a cannabis wonderland! 🌈🌿 Whether youre a seasoned connoisseur or a curious newbie like me, they have something for everyone. The quality is outstanding, and their dedication to sourcing the best is evident in every product they offer.But what truly shines at Thrive is their exceptional customer care. They listen, they advise, and they genuinely care about your needs and preferences. Its not just about the sale; its about building relationships and ensuring you leave with a smile.Thrive Cannabis Dispensary, youve won my heart and my loyalty with your outstanding service and remarkable products. 🌿💖 Thank you for setting the bar sky-high and for making every visit an elevated experience. 🚀✨ #ThriveCannabisMagic #CannabisCommunity #CustomerServiceExcellence
Why cant I use my points I earned towards a special you guys got? Im not stacking discounts, Ive done it before but now they said that day shift and night shift are different. First time I get a rude budtender, I hope to never deal with him again. Out of respect I wont mention, but its 5:40am Dec11.
Love that they stay open 24 hours. They hook me up with mad discounts, for being in the service industry, points for downloading the app, and a discount for being a hard dude. (I think) anyway, the cashier who works late night, Kirsten is HELLA cute and fun. She can find me @Nickfinityy on all socials, ayeeeee thanks guys, killin it!
Jason is ALWAYS super helpful to me! Hes very polite, and remembers me everytime I come in! The workers of Thrive are all friendly and helpful, I have never had any issues while shopping here! They have amazing sales all the time too and a reward point system, I would definitely reccomend coming here for your needs!
Very friendly. Just needed a pain cream. Had gotten one a year ago from another place, when I asked for one, no problem. He showed me pictures picked one. Went to pay and the ladies there were so sweet. Great place 😊.
Hands down this is a real review,and this is a really really good dispensary with great staff and good prices,in the whole state its DEFINITELY THRIVE FOR ME and I have 6 dispos waaay closer to me the reward program could be better but nothings perfect but thrive is close!!!
Very kind and helpful staff! Eli was just perfect! She got my order started and really took her time to help me. The entire shopping experience was not overwhelming, although the selection is vast. The staff helped explain different strains and methods. They also ensured I was able to maximize my budget and make the most of the deals they had atm. I am looking forward to tasting the infused pretzel bites that many staff members raved about. Definitely will be back for more!
Hand down one of the best in the 702 Las Vegas areaAlways there to help always friendly always my go to
Edit. About 3 weeks ago I posted about how no one says Thank you after I throw a few bucks in the tip jar. I have been back several times and each time same result. Not even an acknowledgement. Now I just know not to tip anymore. Thank you.
Great experience. Everyone is chill, friendly and very helpful. Definitely the place to go for wtvr you neef.
One of the best experiences we’ve had at a dispensary in Vegas!! Quick and super helpful every step of the way :)
LIVE LOVE LOVE Thrive ! Been my favorite spot since I moved!! Feels like a family !
If youre looking for more of a streamlined experience, this is where to go. Our budtender took care of all our needs and addressed all of our questions with certainty. There were a few strains that were unfortunately unavailable that we would have loved to try. We also purchased a hemp wrap to roll our flower in, but unfortunately, we were given the wrong flavor of wrap, we understand that a specfic wrap may not be available, but wed still like to be informed of a substitution, the substituted wrap was old and it essentially disintegrated when we opened the fresh seal pack. There should be a rotation of wraps to keep the products fresh.
I had Jake help me at the front counter super cool people and fast service
Anytime I need anything, I find myself here. Jason is the absolute best. He knows my preferences and always tries to help me out. Definitely ask for him if you have questions. Great customer service :)
I love Thrive’s website for the easy interface and online ordering, but this location is the best. Team is always in good spirits and they keep the lines moving quickly. Had a minor issue once and they were able to immediately resolve it with creative solutions. I’m grateful and it’s just another reason I’ll never go anywhere else. Thank you so much!
The staff was top notch. Very welcoming and pleasant to do business with. Had an issue with another patron, but security was 100% not having it and accessed the situation perfectly
Awesome staff , awesome sales and the location is convenient for me.
Great people.. I visit them weekly..
Used to be my home spot and favorite place in town. If I could leave a zero for this company I would. Workers are all awesome and very kind. This is a 1 star for the corporate greed. Their point system was cut by about 75% and now you have to spend THREE TIMES the amount do even get near the old point system. Old points were $1,200 spent would get you $120 store credit to spend (still not AMAZING but better than most spots.) but now you would need to spend over $3,000 for that and they don’t even offer that much in store credit. Disgusting Shame on you thrive for changing to a greedy corporate mentality.
I enjoy coming to this dispensary, but your staff member needs to learn better customer service. Specifically the short red hair girl who works in the afternoon, around 2pm-3pm. She is always so rude and in a rush, doesn’t seem like she cares to help, just wants you to order and leave. She doesn’t even smile either. Everyone else that works there is always so helpful. The night and midnight crew are amazing.
When you first walk in, you are greeted by a friendly face. The best face to be greeted by is Ms. Chesney aka Ms. Photoshop! Her outer beauty is a given...but what really makes her special is her inner beauty. If you had not noticed, then you better cut back on the cannabis. Very clean business and very fair with their prices!
Love Thrive, the staff is always super friendly and helpful. They do a lot of specials which makes it a little cheaper to try something new. Prices are good and the products are awesome.
I love this dispensary!! Staff is always so nice and friendly and super helpful! They also got some niceeee prices for carts 😮💨😮💨
Lovely lady named Hurston great jacket pretty hair beautiful smile nice polite and very helpful
Thrive on Cactus is my favorite local Las Vegas dispensary. Although I just went and checked out the new location right next to Sapphire on Sammy Davis Jr Dr and it was phenomenal! Brand new super nice venue, great layout and location, and super friendly staff. Be sure to download their app and start earning points you wont be disappointed! Thanks Brandon for reaching out everything was resolved!
AMAZING deals and super cool budtenders!@ they are always going the extra mile at this location.
Came back from out of town with my receipt and incorrect product I purchased a week earlier. They werent able to take it back, which was expected, but Gianna was able to get me taken care of with a setup I was happy with free of charge! They also added a discount on top for the product that I did purchase on my second visit. Awesome and friendly neighbors!
Love Thrive on Cactus!! Not only is the location great, but the employees are always on point! Jason was my budtender this last time and he was awesome!! He helped me get all the stuff I came in for at great prices. Give this guy a raise!!
My favorite location of my favorite dispensary chain! BEST deals offers and promos. I always grab a $20 1/8. The best looking staff (I get done up just to cover here) friendliest and most helpful. Low pressure check in and mellow waiting area. I never feel crowded or herded in like cattle. Really good reward system and the coolest, funkiest, Chocolate factory-est decor and designs. Best location
Visiting from out of State and this place is awesome! New home away from home dispo!
Eva was amazing! We had fantastic service and she was extremely knowledgeable on every product. Hands down best customer service I’ve received in awhile. Definitely will come back just to see her.
I had a wonderful experience especially because of Kirsten was such a great sales person and help my decision become much easier being that I’m indecisive
It was my first time going to Thrive....Super happy I decided to give this place a try!!!! I absolutely love it, and the staff is top notch!!!! Great attitudes and decent prices... I will definitely be returning soon. Oh yeah... it was surprisingly close to my home
Never have deals on carts youd actually want to buyThe building is stupidly big, the atmosphere sucksYou always wait on their gimmicky conveyor belt, always a waitThe girls who work there (in the back) are rude AF and should be replaced
I love this dispensary! It’s one of the best in the city. The staff is so knowledgeable and sweet! Feels like such a family environment, it’s amazing! Megan and Tana were amazing, they explained everything so well. AND Brooke is phenomenal!!! Seriously, this is the best dispensary to go to!
Was referred by my roommate, and will DEFINITELY be back! Eva was an amazing help and the fact that she spoke spanish was even better. She lead us to great deals and great strains too. To top it off Tana at the cashier was a sweet soul as well. Will be back for Wednesday cart days deals and for their hospitality too. Great place!
Gianna seems to be just a good human being in general. She was super sweet and her knowledge of the product was extremely helpful. Best experience you could ask for in any type of retail store. Great prices and promotions. Thank you!!!
Store is nice and clean. Feels safe (unlike some other similar places in town). Staff is friendly. Prices are decent. Selection is occasionally hit/miss on usual items
My go to spot for great deals and always cool trying different items on the menu.
Erin & Tana were super helpful for my first time at Thrive! Erin was an excellent bud tender, she was warm, welcoming, and answered any questions I had about products! Tana helped us at check out and made sure we were signed up for Thrives loyalty program! I definitely recommend this dispensary to anyone whose looking for outstanding service.
Tonight my boyfriend and I stopped by to do curbside and the young lady who was working the delivery was an absolute angel, she had split brown and blonde hair I believe. We didnt catch her name but she definitely saved us. Always a good customer service experience when we visit here.
The store manager Daniel is so amazing!! Very helpful and kind! We come here often and every time they go above and beyond to help us out and get us what we need! If you’re in the area you gotta stop by! Nothing bit good vibes and positive energy! 💕💕💕
They have some of the highest fees in NV and charge extra for the bag they provide your item in. Medizin and The NV Dispensary have better prices and lower fees. Plus they wont pass on the bag inventory fees to you.
This place is amazing! Great prices , extremely friendly staff and I especially liked that they put humidity regulators in with the flower. The only thing I dislike is something they have no control over, you should not have to wear a mask in your vehicle for curbside orders, but I blame our useless governor for that. I will continue to shop here regardless.
Just thought I’d come here and say how much I love this place and atmosphere! Chesney at the front desk is my favorite, she has the brightest personality, I love walking in and seeing her there
I am so happy with the energy and vibes of everyone at this location. Aubrey and Jay have both been very helpful, they went out of their way to be sure I got the best price and quality possible
Haylie, Tana, Ralph, and GG were delightful! At every step of the way, I was greeted with a super friendly person, who legit listened to me. In times like these, it can be tough to step outside of our stressful minds to truly listen to another person. And I felt heard be everyone I encountered at this location. Thank you for the awesome customer service!!
I placed a curbside pickup for 2:15am. Received my confirmation text, used the link to check in, received the someone will be out shortly.. no one ever came and when I called, i was told pickup ends at 11... Then why make me go through all that, and never even call me to tell me ? Check in has a whole glass wall and didnt bother to say hey theres a car outside did yall process a pick up order ? Like come on what even is that. Talking about your welcome to come inside.... anyways.
Visited from Colorado. The staff was awesome!! From the time we walked into Thrive we were welcomed by every staff member who wasnt already with a customer. Im a Golden Knights fan and was wearing a VGK shirt, I needed to buy a pipe and the budtender went to the back to surprise me with a Golden Knights pipe. Prices were just fine for the high quality bud I left with. If I were a local this would become my normal spot! Keep up the great work!
Great service. Very friendly associates. And they always have what Im looking for.
Fire Products, if youre looking for good flower, check out the Jasper brands good smoke for cheap price great service great tenders shout out To the graveyard shift there always taking care of her brother appreciate it
If you like a few sticks & seeds then this is the place to be! Also you get to wait 45 minutes with 1 person in front of you for an 1/8 bag of flower or atleast this was my experience. Not happy, not good green & when finally done. Sure owner is making so much at those prices doesn’t care :) Little sad but true. Whoever the young male filling cash register drawers etc
Of all the dispensaries I’ve been to in California, Colorado, Arizona and Nevada, this is easily the best one I’ve been to. The front display is super fun and creative. I was greeted by the friendliest woman at check in and had amazing service. Nick was incredibly kind and helped me find exactly what I needed. The whole place is super cool and the product is amazing. Plus of all the dispensaries in the area they’re open the latest.
Came here today for the first time. Great atmosphere and great conversation. GG helped my cousin and I pick some great choices. Tana was our cashier and kept us laughing and gave us a all around great experience !
The conveyor belt system (waiting 5+ minutes after deciding for your order to arrive) is not a good customer experience. At all.
Best Staffed Location by far. Working with Jason on multiple occasions. Dude is chill, knowledgable, provides great feedback, delivers on customer service with-out a doubt. Isaiah you keep it real with customer thank you both for taking care of The Fam and I.
Always great atmosphere and budtenders! My go to place. Highly recommend.
I was so excited when I heard these guys were opening up down here in Southern Highlands. And I was not disappointed... Awesome store!! Best Thrive Market in town. (Thrive is my favorite dispensary... best bang for the buck & awesome product) This new store is very vibby and fun. The staff are Fantastic! Eva and Ralph got the experience going with a welcoming feeling at the door. Haylie was my weed advisor, and was super knowledgeable. She was able to get me to exactly what I was looking for, at great deals. Riley got me packaged up and all checked out with friendly service and great advice. Thank you for the terrific new store, so close to home, Thrive!!
Jason was fantastic! This place always friendly and fast whether I order for delivery or go pick it up. Patiently answer my questions and help as needed. Always have a smile and a few laughs!
Keelow was awesome and super helpful. He was friendly and made the experience worth it. He told us all about the great deals! We will definitely be coming back!
I am removing my review regarding problem with employees not answering the phone. I talked to Megan and she was very proactive at helping me out with the problem of no one answering calls. I will continue to do business at this location because of how Megan handled the situation. I hope the owner knows she is a huge asset to Thrive and hope she is treated accordingly.
This is, by far, my favorite dispensary in my area. It has a really cool display in the front, the workers working the front are always very friendly, and the customer service is outstanding. The workers are very patient when youre trying to find the right product for yourself and make great recommendations. I love coming here and would absolutely recommend it.
Adam helped us and he is so knowledgable about the ingredients and their effects on the body. Absolutely what I needed!
I want to thank MO and PAT for helping me when I locked my keys in my car. These men and staff went over and beyond to make me feel safe comfortable and determined to help me. Thank you very much and highly recommend coming here.
Slooooow - expect to wait 20 minutes - staff often standing around chatting looking at their phones - It’s almost like there’s one single person in the back whose job it is to package things at all times - this dispensary is the closest to my home but considering driving further to actually save time
I’ve been coming here awhile because it’s closer to my house. The prices suck. They say it’s weighed at at production but I kid you not every time I buy an 8th it’s short and it’s only either shake or like 3 nugs. On top of that it cost $60 for anything worthy of a decent thc level. I’ve bought two prerolls before that the flavor was terrible. Never tasted anything like it.Staff is just like blah. Only one time did I have someone that actually loved their job. Long waits due to the conveyor belt system.I’m fine, I don’t need the 200 points for leaving this review. 200 points can’t keep me a customer any longer. ✌🏼
I LOVE THRIVE SOHI !!! Hannah is always my cashier and she is the best !! I always leave smiling and have awesome customer service from her and everyone on staff!! Plus they have the beat deals and best product, IMHO. :D my faavorite dispensary!! plus 24 hours!!
I rarely write bad reviews, so feel free to check my feedback on other businesses to fact check that, but I personally will never shop here again. Ill keep my poor feedback to myself and let you visit and experience for yourself. Best of luck. I recommend Euphoria Dispensary though. Much better quality of product and staff.
This location is my go to 10 out of 10 times. I had help from Jason and Martha, and they helped me make a bundle that was PERFECT. John helped as well! This is the place to go to. Great prices, great deals, and great people!
Always the best experience. Kind, yet helpful and knowledgeable Budtenders. Today Ace Brooklyn helped me out, and nothing short of a great experience during my early errand run! #momlife
Keelow was amazing! he was super nice & friendly. he made sure to tell us all the best deals and he did it with a smile! excited to come back!!
I came in with my mom the other day and let me tell you I believe the security guard mike was his name was absolutely amazing made us feel so comfortable and his smile was beyond what I was there for I got what I needed and having someone like that guarding the store is a plus DONT let this one go I can’t wait to come back 😊😊
Got helped by Kello.. kilo don’t remember how to spell it but they were excellent they did an outstanding job with helping us pick out what we wanted.. they were professional didn’t rush gave us some great opinions and options. I would definitely recommend this location.
Jason and the rest of Thrive crew on Cactus are awesome!! He is highly knowledgeable about any and all products and always very friendly and happy to help!! Wont go anywhere else in town!!!
The slowest dispensary in the whole valley. Once you decide what you are getting , you have a 30 min wait just to check out.. still trying to figure out why they have just the one cashier ?
What a beautiful store! I was very impressed with the help I got from Brooklyn C. I stopped by before a medical test and he recommended a great preroll to help me. The Venom OG hit so well, I stopped by for a few more. I have epilepsy among other health conditions so terpenes are very important. Brooklyn took the time to look up different options after letting me know about the specials (without seeming like a pushy sales person). I will definitely be back. Thanks!
This dispensary is very over priced staff and managers are very racist rude and just gives a mean vibe ! The only workers who have decent customer service and if u read every other comment or photo of staff is the brothers u only post the African American men who work there because they give good customer service and make people wanna come back there is no other comment on any other staff making people who look like us comfortable when we step inside those doors but the brothers how do u think people feel ? And the MANAGER I DONT EVEN GO THERE DONT GIVE THEM YOUR HARD MONEY !
This place is great and SO HAPPY with the location. Keelow is the brat. We had no idea what we wanted (not big cannabis people) and he totally helped out us with recommendations and explanations of the different varieties and products. Will definitely be making this store my go-to! Highly recommend! (And easy to het in too, no long weird lines.)
This is probably the coolest dispensary Ive ever seen. The employees are always super chill and very helpful with making suggestions. Big thanks to Tony and Jason for helping me pick out some awesome tasty flavors.
New Thrive location - extremely large inside and love the dry cleaner style conveyor belt through the dispensary. Friendly staff inside the center counter, with items on display in glass cases. Decent deals and award program if you are a frequent shopper
So, I’m not sure why this place is so horrible.Went in to buy a cartridge. Was told it would cost $49 with tax included. I get wrung up and, it’s $75. Sigh. I wish I did not owe my friend or I would not have to get this insanely priced cart that I was told would not cost that much. Overall, AVOID THIS PLACE. SAVE YOUR MONEY.
This place is great! Definitely budget friendly and the workers were great and we was able to get exactly what we were looking for! 10/10 recommend!
This is my go to dispensary! Nick always helps us with what we need , Tana has the best customer service , and GG always does a superb job! thanks for giving us a great experience, will definitely be back!
Katie and Tana were great! They both were super helpful in guiding me through the menu and ordering process. Thank you both and love this place.
Miss lady with the pink hair & brows was such a vibe!! Will definitely return when visiting. The macaroons she recommended were bomb!!!!
Been coming to this location for a very long time Tony is a customer service guru the budtenders are fantastic Adam,Jay, all the ladies are high character people. love the people love the BUD!
Thanks Thrive! Just wanted to give a shout out to Gigi she helped me pick a sativa strain that was perfect. I haven’t smoked in a couple of months and was trying to find something to ease me back into smoking. She took great care of me and she’s was super knowledgeable too!
This location is far better than any location Ive been to in the past. I thought my budtender was great my first visit, And this time My experience was even better with Tori. Her knowledge and patience to make sure that I got exactly what I needed made it worth it. I look forward to my next visit. Thank you THRIVE.
10/10 Jake on the counter made a client, explained all the deals of the day.
Place was clean, service was fast, prices were fair. But got a completely wrong item than what we requested. We specifically wanted a cartridge and were given a disposable vape pen.Too bad we learned that after we opened it... (Although Im sure returns are not possible anyway).
Great experience they rock!
Jason was a big help today! He was patient and answered all my questions. The Thrive Marketplace App is a really good way to see the daily specials and track rewards. I dont bother with other cannabis shops. The variety of CBD products is plentiful. This place is a gem 💎🌿💯