I had the pleasure of being serviced by Gina & Caite and they are awesome. They are very knowledgeable of the products!! I look forward to seeing them both in future visits.
Customer service was great; Gina is top tier! Pricing is very reasonable too. I passed another smoke shop to get to this one because the reviews were so good and Im glad I did; Ill definitely be back.
Ren was an absolutely Phenomenal help with my in store selection today, she was very chill and respectful. Helped me pick the right bag that I needed. I’d definitely recommend her and I WILL be back
I absolutely love this store! The employees are soooo friendly especially Catie!! I love her so much her personality and attitude is the main reason i still come here also everyday. Thank you guys for always being awesome.
Awesome store! I love Gina, she is always so helpful everytime I go to the store. Overall great prices, always clean, amazing atmosphere
Great shop, incredible staff. Gina helped me select my juices today and her and Ren kept me up to date on the 7/10 sale so I don’t miss out. XhaleCity is by far my favorites shop and they don’t miss 💯
Just moved here and my local shop is awesome. Gina has helped me a few times with my selections!
Best service every time I come here Gina and Ren are the greatest when I need assistance love it❤️
Gina and Wrenn are the best! They definitely helped me and had the best energy! Super sweet recommend coming here and seeing them!
Gina and Oat were amazing and KNOWLEDGEABLE about the products. They weren’t just after a sale. They have my forever business.
BEST EXPERIENCE EVER! Make sure you ask for Gina! Super sweet & the best customer service ever! Thanks again!
I went to buy a water pipe and vape pen. I was assured by Laine and Gina and this old lady definitely learned some new tricks from these two amazing young women! Thank y’all for everything!
Omg Gina changed my life. She put me on to the best delta gummies I’ve ever had! Love her! 10/10
I recommend this place for anyone looking for great vapes at an low price, come visit open at 9am till 10pm. Gina and Ren had great customer service.
Gina was super helpful with making my selections. Very knowledgeable
Ren and Gina were so helpful and patient and very knowledgeable of the store’s products.
Ren and Gina are super nice every time I come in! :) amazing staff
Gina & Ren are the best! So helpful and fun! Playlist was also amazing 😍
Friendly staff. Great products! Easy peasy for a travelling andy frasco fan
Great customer service. Ren and Gina was very helpful. Xhale City!
Gina was awesome. Very informative. Great customer service
Best smoke shop in town! Great customer service.
Gina and Ren, are soooooo funny! definitely coming back on the 10th!
Came in today and the help was great. Gina and Ren are the best.
Jina is the best ever! Check out her music too!
Excellent. Experience Everytime. Truly impressive. @ REN @Gina
Such amazing customer service and products!
Great customer service love it 10/10 do recommend ren was amazing
Xhale keep me with the best supplies! Service outstanding!!
Caite is absolutely amazing!!, shes very kind and knowledgeable of products, she went above and beyond, i felt so welcomed the moment I walked Into the door
Ren always has the best playlist
Gina was great and led me in the right direction!!! 🫶🏼🫶🏼
Great store, amazing product and wonderful people behind the counters to help out especially Katie and Cam!
Great atmosphere! ren & gina are so so sweet!
This store is a must when in the area! The store manager and his staff (Shoutout to Lyric!) are incredibly friendly and always willing to help with any questions I have. this will be my go to shop for the foreseeable future!
Catie and ren are awesome keep up the goodwork
I have been a customer of Xhale City Jonesboro location for a few years now. I actually have been going here since before the store moved to its new location. Back when Joe was the manager. I rarely write reviews, as anyone can see on my google account, but i have to give a shout out to my people who always look out for me every time. Shout out to Drew! Youre always A1.Jeremy, the current manager, is phenomenal. He always tries to find me whatever he thinks that I will like the best personally. If he says something is good he is rarely wrong! Today he put me on to the Pax Plus and I must say it does not disappoint. Perfect for use with your CBD or Delta 8 flower! I wanna say they even sell D8 flower in the store. So grab yourself a pax and some flower and enjoy the amazing flavor that a new vape offers!Thanks again guys for being amazing, if I didnt say your name here my apologies im just bad with remembering names but all of you are amazing and I always feel welcomed and spoiled when I come in to your store. Thank you again and happy holidays!
Katie is the absolute best!! Thank you for all your help!!
Awesome pre-rolls and great customer service
Great customer service thanks laine
Great Customer Service And Awesome Prices.
Exhale as a company is amazing, but this specific location knows what the hell theyre talking about and have the stuff to back up their claims! I love yall! See you next payday! Black Friday HELL YEAH!!
Ren was very helpful and fun to chat with
Cam and caite are literally the best workers I have came into contact with please ask for them if you come
This is the best store to get vapes from OK. They have all the deals buy multiple flavors shop here!
First, I dont vape. The wife does and I have evolved as the designated shopper. Today, August 30, her vape was not working again.Two young folks were there, one male, one female. SUPER service from both these folks and the wife is happy once again...The world needs more folks Ike these two young people.Thanks Xhale City.
Very pleasant shopping experience. Very helping and nice on the inside. A lot of options to choose from. I will be coming back
Caite and Nova were super helpful with purchasing mushroom gummies
Great Customer Service Excellent Store
Cam was awsome to work with great knowledge hes going places
I will say that I Love the customer service, but lately, they havent had would I need. They recommend some things and youll fall in love with it then when you come back they dont have it in stock for the last three times that I can. And that goes for both locations the one in Fayetteville as well.
I was in dire need of help with fixing my tank, well getting coils. So I went to Vapor Depot. 155 in Griffin and spent $22 dollars on what I thought I needed. Turned out they didn’t know anything. And the coils I bought didn’t even work. So I went here. The gentleman who helped me was super nice and understanding. Told me that he didn’t have any coils that would fit either one of my tanks. They come in Tuesday. BUT he told me about disposable tanks and I bought a different tank that works AMAZING and all for the same price. I will only go here from now on. 10/10 would recommend and am recommending.
Ren & Gina are dedicated employees!!!
I have been here twice with my boyfriend in the past week and the manager helped us both times, unfortunately I do not remember his name but I do know he was absolutely amazing! He helped us thoroughly with picking their astounding glass products the first time. The second he helped me find CBD that was right for me and would help with my anxiety and it actually worked. He knows what he’s talking about and makes the store personable, it made me feel comfortable and well taken care of. Will definitely be coming here more often.
Theeee best customer service ever . My husband gets all his cbd and vape products from this location
Amazing customer service from Manny. Hes very knowledgeable on everything in the store and always friendly. 6/5 stars
Love this place! Great service, team members, and prices
Store has a wide range of product that competes with other shops in the area. I think it’s great it stays open late as well. I have personally never had any issues with any staff members that work there. My experience has always been welcoming and informative.
I only went here because they stay open late. I usually get vapes from a different smoke shop. I went in here with my daughter and it seems like it was only one employee in here. He was very rude and hard to deal with. He was making it very hard to do anything. And the other customer said the same thing. I usually get juice head vape. And my daughter asked the guy for jucie head disposables cause they were advertised but we couldn’t see it. He has one and she says we will get that one. When I was ready to pay he refused to make a sale to me cause my daughter made the selection and not me. Demanded to see my daughters ID. And she didn’t have it cause she lost it so I was the only that had it. The whole experience and energy in the store was off putting. I will not be returning, what’s the point of staying open late if I the employee there is going to run off all the customers, please get better employees.
Awesome Customer service (Jeremy)
Cam is the man! Always helping me try new things!
Great place to get nicsalts. The employers are chill and very helpful. Prices a little high, but not too bad.
The cashier Ren was very helpful in answering all my questions. Lots of variety. Will be back
Great Information and Products!
Favorite smoke shop. I’m glad they’re open late. My go-to shop. Great customer service every time and employees are very knowledgeable & they always help me find what I’m looking for. I even find things I wasn’t looking for but decided to try because they persuaded me. Great prices and I love that you can create an account one time and not need to bring your ID in ever again. Very convenient because I always forget to bring my ID.
Really rude employees! They let 2 women come in and cut the line. Nevermind there were 3 people waiting to be helped. The female employee poo pood us and let the 2 women cut line. She just assumed we were all together. Yes because we travel in groups and we all know each other. I guess it was a coincidence the two women were Caucasian and allowed to cut! Plus the female employee seemed put out by me asking questions. She was a very nasty individual. I will definitely not be returning!
Cheap good juices, got two 100ml bottles for $20 ! By far the best deal I have ever gotten. The customer service was awesome as well. Wish I would’ve caught the girls name who helped me!
Love the shop and place
Always quick and kind! Everyone I have spoken to is extremely knowledgeable about the products in the store and able to lend suggestions. Also— tons of options to choose from. A true one stop shop.
Great selection, friendly employees, insanely fair prices! This will be the place I visit every time Im in the area. Thanks for my new water pipe!
Love this store. The Douglasville spot is great, but Ive found one near home. This place is clean, friendly, and super helpful about Kratom, vapes, and whatever your smoking needs are. Probably my fave store in the south. They may be a chain, but each I have been in feel like my local shop.
Gina and Ren are the best!
Long time customer here lol this place is great, never had a bad experience. prices are good & ive always had great customer service! :D
Love their service every time I come in. Keep up the good work!
Great atmosphere, great employees. Extremely patient and descriptive with whatever you need to maybe.Trey is very knowledgeable and patient.
Employee Manuel or manny mistaken my Real ID for a fake ID & Refused to give it back & Tried to keep it . ALSO FACETIMED SOMEONE & SHOWED ALL MY ID INFORMATION WITHOUT MY CONSENT. Police had to be called just so i could Receive my REAL ID back. My ID was Confirmed to be real! I Dont Suggest this place to anyone. Never had such a Rude or embarrassing moment like this .. Wasted an Hour just to confirm my Id was real Smh
I was very much appreciative of the knowledge that I gained from the employee on staff that day he was a great help and educating me on some things I did not know then I purchase a few things and got on my way I thought the store was cool knew that it was going to get better I would suggest this to all the heads on the south side
I really enjoyed my shopping experience. It was my first time purchasing a vape pen and the service ambassador Mr. AJ was more than accommodating. He showed me various options and not only explained how each product worked but made sure I understood exactly what I was getting with each product. He made my time there simple, entertaining, and convenient. Someone give that guy a raise.
Awesome place if you need head shop accessories. But I have yet to get a bottle of ejuice that was not old and sticky! Dont buy ejuice here. Its always thick and has no flavor. If you need juice I highly recommend Electric Smoke for vape products and accessories.
Great store! First time Ive been and I will be back! Everything was in stock and the staff was super friendly and knowledgeable
Great experience! Great customer service! Caught a buy one get one free sale which was AWESOME! Very pleased with the new larger location!
I’ve been coming to xhale since 2017 and i’ve always loved the environment. Jeremy, Mikayla, and Manny are my favorite workers, they’re so helpful and always very nice. and their prices can’t be beat by any other vape store in henry county
This place opened up near my house a while back. I was skeptical at first. Finally came in and the staff is friendly and helpful. They are knowledgeable about their product and I am happy to come back.
Had great customer service from Andrew, highly recommended.
Staff is laid back and relatively knowledgeable (depending on who you get), but its nice to find a good shop to get vape flavors from!Only downside...their restocking apparently takes forever 😂😭 going on 3 months that they have been completely out of 3s and being at a 0 is driving me nuts!
Jeremy, Drew, Ren Caine and the products are Great!
Great service every time i shop here. Very pleasant and professional staff!
Great shop, very friendly and helpful employees. Employees know their product well and can recommend a variety of mods and tanks. Pricing is great! Thanks XHaleCity.
Great place. Always helpful and great staff. The super tall guy is the best at helping you find different flavors and makes sure you understand products.
Awesome staff, knowledgeable, friendly!!! Great variety of products!;
Friendly associates, help you get what your looking for.
One star for having a work environment where employees are allowed to refuse service, have temper tantrums, assault someone, and shout the n word if someone is wearing a trump hat. The employee seemed pretty comfortable calling his boss saying he wasn’t going to serve a guy because of his hat and did not seem to mind behaving the way he did on camera. This must be the culture of this establishment if someone can behave like this and dare the person being treated wrong to call corporate.
This is the type of vape shop I would expect to walk into in Colorado or something; very cool. They also embrace smokers so they have plenty of cigarettes and other items. Their name says it all! The staff are always very friendly and helpful as well.
Awwww yea I live this place all the store workers are Fantastic Joe is the sweetest person an he knows the product very well he has sent me home from there with the best stuff an t h e best CBD an it all worked I love that guy hes the best see u soon
Always very helpful especially since Im new at vaping. Answers all my questions, lets me sample whatever flavor Im interested in, and is always patient with me. From now on this is where Ill go for all my CBD needs.
So sweet
Jeremy is a real asset to your business. He is very friendly and knows his products.
The staff ranges from very friendly and helpful to one woman being downright rude with a sour attitude, but the selection is great and the prices are okay. Not the best vape and smoke shop in the area, but it makes one of the top five.
I love this place ive been there a few times before i moved to Ga. But now i live here im there every chance i get if im passing by Ill just stop in a see whats new because every week theres a new shipment great job guys an girls you got my hard earned dollars
Great customer service
Excellent service off the guys. I found everything that i was looking for.Tks
Great customer service, very sweet and kind. Informative as well.
Came minutes before closing and the cashier was still exceptionally friendly. Ive never had a bad experience here and they have a huge variety of items.
Drew was very helpful, professional and a joy to work with. He helped me with a smile. Ill be back!
Staff was so friendly and so helpful I was able to ask questions and not get laughed at ....for going to school with Jesus😇
Nice friendly and knowledgeable staff I’m from out of town and they made me feel very welcomed in their fine establishment I just wish they carried a wider variety of mods and tanks and batteries but all in all a fine place to get your vaping needs met
Very clean shop, Great customer service and they are always on top of things. Swiss is the best employee when it comes to asking questions about products, very knowledgeable.
The ginger that works here assaults people calls them names all because he is offended by clothing. Very poor customer service. Would love to reach out to them via twitter but apparently they shut it down.
Awesome store with a great selection. Had some awesome deals on disposables!
Nicely stocked. Great knowledgeable staff. 5 star, totally recommend
One the best smoke shops I been to. Drew and Manny were extremely helpful. Def 5 star.
Jeremy helped me with my juice refill new shields n a new charger. He was very knowledge n patient with me choosing my flavor
The staff is really chill, awesome on selling their items with trying to get us to purchase!! I recommend coming here !!
Great customer service! Jeremy was excellent! 10/10 recommend!
Nice selection. Knowledgeable staff. Fair prices. Quality products
Best prices! Great selection! Knowledgeable staff!
These workers here are absolutely great workers and always have a good smile on there face
Lyric was awesome and made sure I got everything I needed. Great location
Great service great manger with good strong customer service skills and great staff and fluid workflow with other customers.
Awesome! Great customer service, lots of varieties on products. Definitely reccomend.
Bought a battery charger walk out the door and tested my old one and it started working went back in to see if i could refund or exhange and told me flat no. Even though i just left and never opened. Ill never spend another dollar there.
Place is great, they have a big selection for all your vapeing or cbd needs. The employees are very knowledgeable and helpful
Dope experience. Drew gave great recommendations and very knowledgeable on products. Preciate it ‼️
Great service, everyone was so cool. Make sure you come here asap !!!
This store is going down hill as far as quality of employees. The bigger African-American man, didnt help me find anything I need or even make any suggestions while the store had only me as a customer.
I never bad mouth anyone whatsoever in this industry but, I am a shop owner as well. I can tell you that the McDonough location lacks professionalism. One of my customers/ neighbors went to their store to buy a coil that I (Voodoo Vape Shoppe) was currently out of. While there a tall, skinny, gauged ears, white kid proceeds to bad mouth my store and tells customers to not go to my store as well as called me a derogatory name. My neighbor then immediately called me to explain the situation.I called the McDonough location but they have no working phone. Then proceeded to call the Lithia Springs & Kennesaw location and left all my contact info with them and did not hear anything. First thing this morning I called the 1 866 number and spoke to a woman who was very kind and apologetic. I really hope this company reprimands this employee.Being in this industry we all try to work as a team and bad mouthing another business is not how I or ANY other vape shop I know of in the area does business.
Lyric was so awesome she help me what I was looking for
Polite staff, excellent customer service and good products.
They have a nice selection, I think this location is bigger and has more of a selection the the one in Fayetteville and the staff is reliable
Kate is a toppa-the-line cloud chasing maestro. We came in. We had questions. She had answers and then some straight shootin suggestions that we definitely noted for some future references. Xhale City? More like...Xhalent City.
The staff is amazing, prices are very reasonable. I love the atmosphere in the McDonough store. My new favorite vape shop!
Purchased a 100$ vape and batteries + liquid. ($180) Vape crapped out in 12 days. Could not return to store. Had to deal with manufacturer through mail. Store had no idea how to help or resources to assist.
Amazing customer service and knowledge of all merchandise, item stock is out of this world & the employees appreciate all customers !
Just stopped in real fast to check their cbd flower selection and it was great customer service was awesome definitely check out the kalibloom highly recommend
Very clean store always a in and out for me.
Gina was awesome
Great prices, employees make you feel welcomed and help you if you got any questions about juice or vapes
I received excellent service today! I definitely will be coming back.
Amazing customer service. Always have a good experience here.
I never do reviews but I had to , this place deserve 5 star... reasonable price and freindly staff
LOVE this place! Staff is friendly and attentive. Products are reasonably priced. Atmosphere is welcoming! Love it!!
They are absolutely amazing!!! The guys were super helpful and Im excited about my new vape!
This place has great product for a great price. I would highly recommend this place for old and new Vape Lovers. And they also always have great sells goin on
Wide Variety of glass, Vapes, battery, wraps, papers and anything else smoke related. Very helpful and friendly. One of my favorite palaces on the Southside.
Love this store. Its great. Very helpful and clean organized store.
This store has lots of great items and the customer service is exceptional.
Really awesome shop, very helpful staff
I came in for a hookah and i got the shesha and coal and my service was amazing. Love my hookah
Drew was an excellent help and sales representative. Double thumbs 👍 up!!!
Great service a lot of variety and excellent selections
Service is horrible .. take a few hours out your day for 5 min transaction.. Amazon is better they have the same material without the horrible service..
We frequently visit Xhale for our vaping needs. Great prices awesome products the customer service is excellent
Great place! I found everything I needed and some. For you smokers out there they have things for you too! Its a place you must visit especially for the smokers.
I’ve been coming here for while and drew always help n I bought my first dab rig today really exited
Horrible customer service... Prices a little high. To many things they sell for pot smoking. They shouldnt steer away from what there supposed to be..... A vape shop. Not a head shop.
First time customer and I love the shop set up they are very customer friendly...this is a great place if you are new to vaping!
Xhale Jonesboro is an excellent store Andrew and Trey are great!
Check them out! Very interesting shop. Very helpful staff members.
Drew was very helpful. Great customer service.
This store is where you wanna go highly stocked a lot of options great employees
Best Vape shop in Mcdonough!!!! Best stock of supplies, plus the staff on point! I’m so glad I found this driving thru Jonesboro Rd.
They always have what i need great customer service!!!!
Absolutely love the store . It’s so mesmerizing and the staff is wonderful!
Drew is an amazing person and needs a raise he’s the best
Great customer service, staff makes sure you are taken care of. One stop shop !!
Great product and service is awesome ! Love these guys like family
Jordan was an excellent customer service representative!!! He’s my favorite 🤩.
This store is amazing it has everything you need when you need it best prices in town
The staff is always friendly and knowledgeable! Best place go in town for all your vaping needs!
Stood in this facility for over 20 mins without being serviced or even acknowledged. Very poor experience .. wont be coming back.
Had exactly what I was looking for. Great prices and excellant customer service.
Staff seems friendly enough. Sometimes there is just too many selections for the staff to be fully aware of all of the varieties.
They have a new person there.. who wasnt wearing a mask when I walked in.. and he refused to use my # to make a purchase.. i guess new rules for new people
Definitely the worst shop I have ever been into !!! Just do urself a favor and stay away they will sell used items and unsafe items and will not give a refund on anything !!! There are plenty of other shops around
One of the best places to shop for all of your hookah needs
Best selection and prices in henry county. i highly recommend checking this place out for any of your smoke shop needs
Best store around.
Great store good employees
Awesome place and Jeremy is the best would recommend any true vape or smoker to this place
Best vape/smoke store that I’ve been to period! Dylan was a great help, will be visiting again
Cool place! Great service!
A very welcoming establishment. Everybody is super nice and full of great products and deals.
Very excellent customer service ! Love coming in here the vibes are amazing !!!
Great customer service really Helpful
Shout out to Xhale City ! Stop smokin all those cigarettes and come get you a vape ! Stop using all dem relos and come get you some raw papers ! Shout out to you Swiss! Dope customer service!
Great place to come for anything you need smoke related, and they have great customer service!
I had a great experience.... very good customer service!!!
They have shity customer service they are lucky I even gave them one star theyre that bad they were rude and did not help at all they were turning me away from things that I wanted that were worse
Love it here!
Been shopping here for years at several locations and not one time the staff hasnt been helpful in finding what I was looking for or bothered by my window shopping
Employees are nice I always come here
I just got an smok stick today doesn’t work at all at the store in Henry county needs a working phone I’m calling coparate they either return mine or refund me