My most recent visit at the Pumpernickel Pops smoke shop made me establish that it is the very best smoke shop that I have ever seen. The array is remarkable, covering the breadth of things from high-quality glass pieces to unusual accessories. The staff is very expert and kind to the customers, as a result, the shopping experience turns out to be very enjoyable. They surpass your expectations by having a lot of options that will ultimately help you in finding what you need. The atmosphere is refreshing and sufficiently relaxed that it is the very fit for novel customers and old aficionados alike. To the highest extent, I suggest Pumpernickel Pops to you if you wish to have a marvelous smoke shop experience!
The staff here is amazing! They are always super helpful and I learn something new most times I come in. Very welcoming.
Guy in charge of this location and a few others rents to his employees and uses it as leverage also gives cash and offers trips to places like Vegas to the young good looking women he is a groomer. If you have morals dont shop here. I pray his wife sees this
I love this store! Great atmosphere and knowledgeable employees. They have a wide variety of items to where this is my go to one stop shop
Manager Alfie is one of the rudest people I have ever met store has been giving plaza discount for plaza workers for the last 8 years about a week ago I went into the store and made a purchase and asked for my plaza discount as I usually do an employee I had never seen before suddenly started making rude comments saying is your restaurant going to give me free food. I asked her what she said and she replied that she was the manager and that she had never approved that. I informed her that I had been shopping there for 8 years and had never seen her before she said that she was the manager for all stores and continued making rude comments. lets stop patronizing stores that dont respect our community please help me boycott this store. if the owner did not want to give discounts anymore you should have put up a sign stating that instead of having his rude manager make nasty comments
If you have a credit card I wouldnt go here. I have been turned away multiple times because the reader is down. It works next door at the dollar general so it isnt the ISP. You would think that since they take your phone number and have a record of just how much I spend in there a month that a little cartridge that probably cost very little wholesale would be a small courtesy for a loyal customer ( literally in there twice a week ) but no. Its f you have a nice day. Im gonna find another place with the things I get there, this is beyond infuriating. Especially because I suffer from insane anxiety so without these products I literally have panic attacks, and cannot sleep. Incredibly let down and upset.
From amazing products to amazing staff and management it’s really a great place to shop !
They are very friendly.They are helpful and they know what the customer wants when he walks in and are helpful with everything theyre very nice and sweet
Very friendly and helpful staff. I always leave happy and with a smile on my face
Good customer service, very helpful and knowledgeable! Wide selection of products and very clean!
Pumpernickel pops is the best in volusia highly recommended you stop in they have friendly and knowledgeable employees and a great selection of products
Your employee whom was promoted to manager is amazing. He is very friendly, knowledgeable and quick to assist. You made a great choice in trusting him with this position. I will continue to go here as I have for a long time now.
Dont go there if they are on break. They will deny you service. Tell you to come back. Not a good way to run a retail store. Been going there for three years. Never going back.
Good service, helpful and knowledgeable! Best smoke shop around!
Love this would go nowhere else. Great staff in each location I have been to Daytona beach store but usually use Ormond Bch location. Very quick and knowledgeable sells the best products for you instead of pushing just the most expensive. There is one employee a young woman I seen in both stores she is fantastic will update next time I go in with a name. However I wish we could review our points online. And I recently changed phone number but they said if I update I will lose my points I don’t understand why?
Hands down the best shop after the manger change, remodel…. Staff always proper and knowledgeable
Travis is wonderful you guys! This shop got so lucky to have him! He was so kind and so patient! I’m green af when I comes to the items sold at the shop. He walked me through it and explained it to me thoroughly!! He is an exceptional example of customer service!! Thank you Travis!! 🥰
Pumpernickel Pops offers Incredible service. Went in having no idea what I wanted, but Dallas was very helpful. Was a quick and easy trip to find what I liked. Great shop worth supporting.
This place is awesome! The staff is very knowledgeable and friendly (especially Travis!!). They have a great selection of many different things. This is always my go to shop!
I’ve been to many locations but this one is my favorite because the staff is so polite and they always are very helpful! Cindy is there every time I stop in and she is quick to answer my questions and makes sure I leave with a smile 😊
The staff at the NSB location are always so helpful and knowledgeable. Cindy in particular is absolutely phenomenal, never had a bad experience at this location.
Nice smoke shop with a good selection, been buying from here for almost a year. The cashier Connor is awesome
My first trip to a vape shop and not a very pleasant one. Wanted to ask questions and get some info. on products and was told to Google it. They would not give me any help or direction. Attitudinal and no help at all. They ll never see me again.By the way...went down the road to another vape shop in NSB and they could not have been more pleasant and helpful....wow!!
Yea def not going back here. Bought a mod kit, a battery, coils for 2 different tanks and 4 100ml bottles of e-juice. The authentic vtc6 battery that I purchased was used even though everything is advertised as brand new in store. The cashier also did not mention that she is selling used products-I wouldnt have spent extra $$ on used merchandise if I knew this beforehand. The outside film of the battery and the positive terminal of the battery were damaged-def not safe to use. In addition to this, I asked her for 120ml bottles of juice and she said they are $20 each(purchased 4 of these). After leaving the store I realized that all the bottles of juice are 100ml when I specifically asked for 120ml-not a huge deal. What got me is that that all of the juice is over 6 months expired. How can a company do business like this. At least inform your customers that they are buying USED AND EXPIRED merchandise!
I had a great experience for someone who was just starting out! I was a little nervous going into buying my first vape. Most things that I saw/read sounded like a different language to me. Being someone who never vaped before, I was very intimidated. Joe helped me out and made me feel very comfortable! He was VERY knowledgeable and very easy to talk to! I had many questions and he didnt rush me at all and answered every one of them! Bought my 4 vapes (2 for me and 2 for my husband- 2 beginners and 2 for later), 4 juices and some extra batteries. He also never pushed me into buying anything, just answered my questions and gave me some suggestions. I will absolutely be going back there for all my vape needs! And thanks again Joe for helping me out and making me feel good about quitting cigarettes for good! So far, so good!
My boyfriend is a loyal shopper of the Daytona location but living in new smyrna beach its a bit of a drive. Was super excited when I saw the new location go up and was excited to see the new store. The inventory is amazing they have literally everything and the staff is super knowledgeable and helpful. Probably my new favorite vape shop.
I came in for a Hyde vape but they didn’t carry them. Employee was super nice and directed me to something he thought would be similar with the flavor I like. It’s not the exact same but excellent customer service and I do enjoy the new product. Thanks!! ❤️
I love this smoke shop 💨 and the safety precautions ⚠️ they take, pertaining to the use of cards. 🪪 Travis is such a sweetheart and is always willing to go above and beyond to help his customers with whatever they may need. 🙂
The shop is fully stocked and the staff is very knowledgeable and helpful. Travis at the NSB takes the extra time to explain their products.
Always clean and wonderful staff! Travis is so knowledgeable and helpful! Love the Christmas decor! Merry Christmas and Happy New Year!
Absolutely Love this place, the employees are amazing and no matter what day you go you will find someone knowledgeable in the reason you came to a SMOKE SHOP! Also, Emily, if you read this, I would LOVE to take you out sometime!!😁
Went in tonight (1st time customer) to get a new ecig. The staff was Amazing knew exactly what I needed. They carry my favorite bad drip flavors. Will definitely be going back 4 all my ecig needs.
Such an amazing shop. Best prices by far. They had every kind of juice i was looking for and some i didnt even know about. Joe and emily are great and helped me with everything i needed
Was having trouble deciding which product to get and Hunter was helpful when it came to giving information on the product to help determine which would be best suited to my needs :) doesnt hurt that he was super cute to boot.
Awesome shop has everything you need, and the manager Travis is always super helpful and professional! :) Good place, good people.
Hands down the best vape shop I’ve ever been to. Super friendly and knowledgeable staff with what seems like brand new products every time I come back.
Wish I could tell you some kind of story... says open 10-9 M-F. Sign on door said be back at 3:05 PM. I showed up at 2:30... Really sucks a wasted a trip to this store.... Went to buy from some where that actually answered their phone and were open according to their hours posted said they were... Won’t waste my time testing my luck with this place again.
Best vape shop ever. All locations have a massive selection and inventory. Good rewards system for regulars. Knowledgeable staff have all the answers. Dont go anywhere else.
Awesome shop! Loads of products with great pricing all the way around, Emily and Joe are very knowledgeable! Stop in and check it out!
Amazing customer service!! Great selection, reasonably priced. Ill be back, for sure!!
Refused my wife service as our credit card is solely in my name. However we share the same last name and this was not enough for them. Very rude and unhelpful.
The wife and I are first time customers, staff knew exactly what we needed and was fun to interact with them, we definitely will be back,. Great job.
Excellent place for Bulk Kratom, delta 8 products, edibles, CBD & vape stuff. Reasonably priced. Knowledgeable staff, polite and helpful.
Friendly & knowledgeable staff. Clean & organized shop. Every experience has been great!
Terrible customer service manager refuses to be helpful in any purchase its impossible to shop here
If you want a chill vape/smoke shop, this is the place. Emily has been chill and clutch for every situation! Thanks for all your help! :)
Awesome place and everyone that works... All around great customer service!! 10🌟🌟🌟🌟🌟
Emily and Joe are both extremely helpful and knowledgeable. Great prices, vast selection and impeccable customer service!
Terrible customer service.
So very friendly and helpful. Great selection as well!
Awesome selection, tons of great products. Hunter was very knowledgeable. Will be back
EMILY WAS AWESOME!! GREAT RECOMMENDATIONS, KNEW HER INVENTORY!!!THANK YOU!!! REFRESHING WHEN THE PERSON BEHIND THE COUNTER KNOWS THEIR PRODUCT LINES!!
Sales associate(hunter) was extremely helpful when I came in tonight! Keep up the good work!
Great place, love the staff, very very helpful things are filling every customers needs
Great selection friendly staff knowledgeable about the products very helpful
Very friendly and knowledgeable young man, good products and good taiste
Awesome place great prices!! Visiting on vacation for a week happy I found the place!!!
My new favorite store! So many options and reasonable prices.
Employee could be more knowledgeable but I made purchase based on my knowledge.
Helpful staff with good price and it was nice and clean with much to choose from
Dallas and Faye were great, helped me find exactly what I needed
Great young lady employee, very knowledgeable
Great selection, helpful staff my favorite vape shop
Great store to go to has a lot of vabe stuff here
Very helpful staff, family feel to this place.
They always have what I need and are very informative!
Good shop for all of your necessities
Fabulous selection of juice, disposables and SO MUCH MORE!
Beautiful shop with great prices
My favorite one stop smoke shop!! 🤗
So friendly helpful great place
Great service and great quality
Good folks good prices
Love my new bong.
Helpful crew will be returning
Great store
Great for cbd
Dope!
Wide selection.
$12 for a coil? Are you out of your mind? I’ve never spent more than seven/eight dollars at any smoke store and that’s even in Daytona. What a scam rip off this place is. I don’t know how they’ve been in business for years. Please do your research. I don’t care if they’re the closest shop to you in town they suck even the one in Edgewater what’s the point of building right next to Mac literally the greatest store on the planet if you guys don’t even try to compete with prices or hours of operation