Blue Door Salon and Spa

Mic (@micki_bluedoor_nails on Instagram) was SO deliberate, particular, and skilled when she did my nails!! I have never had a nail technician check so regularly for evenness, shape, etc. I am truly so impressed with how perfect they are.

Brogan is a miracle worker!!! I got extensions for the first time and the before and afters speak for themselves! I couldn’t be happier the blonde is exactly the shade I wanted and it blends with my hair seamlessly.I highly highly recommend Brogan and everyone at Blue Door is amazing!

Ive had many massages with Sam Stinson and each time has been incredible. Her technique is on point and the pressure is always just right. The atmosphere is always so pleasant, with the option to choose essential oil scents, a table warmer, and hot towel service. Shes also just a lovely, kind human being. 10/10 recommendation. Do yourself a favor and book your appointment now.

Oh where do I begin! The ladies who work at Blue Door are wonderful, talented, and dedicated to their crafts! Everyone that I’ve worked with here, I felt truly cared for. I’ve been going here for years and NEVER leave disappointed. ❤️ They offer a wide variety of services and products. It truly is a one stop shop for all things that make us feel good and ready to take on the world. Like I mentioned, everyone here is so talented at what they do, I feel like I’m in the hands of a team of experts. The place itself is so ADORABLE and stylish. If you’re looking for the best of the best, this is it!

Mickey was fabulous plus you know without a doubt she wont ruin your nails. I learned my lesson! I will never go to anyone else but Mickey ever again.

Very happy with my hand-tied extensions from Brogan. I previously had fused extensions and they were harder to maintain, but I’m relieved at how beautiful and natural these are. I’ve been going to Brogan at Blue Door for 6 years and am so grateful for her talent, expertise, and friendship. She seamlessly takes my ideas and brings them to life so I can have my dream hair! My only wish is that I knew her when I had my wedding, so I could have her do my hair at that time - these bridal hair styles she does are seriously stunning!

Maddie at Blue Door did an amazing balayage color on me! I am so impressed with her attention to detail and truly giving me the exactly color I wanted!!!

Blue Door Salon & Spa staff are awesome! They are a full service salon & spa. Each & everyone of them are friendly and the atmosphere is so relaxing. I have been going to Brogan for 5 years. I’m in my seventies so have had lots of experiences with stylists. But my 5 & 7 year old granddaughters love going to Brogan too, she makes them feel so special. Brogan’s professional talents are amazing & she has some of the best products. My hair has never felt so healthy yet Brogan never “pushes” her products. Brogan is so genuine…..a beautiful & kind soul, inside & out and she makes you feel beautiful too. 🤗

I have been going to Blue Door and seeing Brogan for haircuts and full-head highlights on my mid-back length hair for a year and a half now. I chose her after admiring the hair of a few friends, who are also clients. Prior to seeing Brogan, I had only ever had my hair cut and highlighted by my mom, (who used to be a hairdresser), and was accustomed to being a control freak and feeling zero awkwardness being vocal with my preferences and concerns. When I decided to switch to a salon, I was really anxious that it would be uncomfortable and possibly disastrous to trust someone else with my hair, but my experiences with Brogan have been literally perfect! She takes the time to listen to your vision for your hair and then confidently whips out an amazing result. She’s so knowledgeable and professional- you can feel as she’s working she REALLY knows what she’s doing. As an added bonus, she has a fabulous personality and is so fun to talk to. The salon is usually quite booked up, but it’s worth waiting for. ✨💖

Samantha is an extremely talented massage therapist. Shes helped me so much with stress and pain. I also go to Blue Door for facials, eyebrows, and nails. Love this place and their inclusive, kind and family-owned vibe!

Samantha at blue door is AMAZING!! She is so knowledgeable and talked me through everything she was doing and the benefits of doing it! I got stretching and cupping done and my body feels amazing! 10/10 would recommend to a friend!

Kinda sad how it turned out; I did have to spend more money and finish it on my own. It was embarrassing walking out the house until I redid it. I definitely don’t recommend this place if you want fun colored hair. I love my stylist but don’t think I’ll be back …————The owner contacted me about what was going on; she was very nice and understanding. She offered some solutions and we worked things out. Thank you!

I had such an amazing customized facial by Nicole. She is so knowledgeable and professional! I felt very comfortable and relaxed the entire treatment. I will definitely be doing the same treatments again, my skin is glowing!!!

Google doesn’t have massage listed on their services but they have a massage therapist here, Samantha! What a great experience. She’s very attentive and her room is cozy and comforting. I felt so relaxed from their beautiful waiting area and then into an absolute bliss estate after my massage by Samantha. Highly recommend her! Can’t wait to come back :)

11/10 recommend! Brogan and Bailey came in on a Sunday to do my hair and makeup. Not only were their services exceptional, the atmosphere and vibe were so much fun! I am always happy with my results and it takes all of the anxiety out of getting my hair done!

Erin was amazing! My first time there yesterday and she sat me down, asked exactly what I wanted and made sure we were on the same page! She also massaged my head and neck while shampoo/conditioning which felt amazing! Styled my hair in the end beautifully! Will definitely be returning👍🏻

Blue Door Salon is truly the best! I have been going to Brogan for over a decade and my entire family has come to love the salon almost as much as me!! The stylists are so down to earth and talented! Most recently, they did my bridal party’s hair and make-up and each woman looked absolutely beautiful (and stylish)!! I would highly recommend this salon to anyone! You will look and feel your best walking in/out of Blue Door!

I had a massage with Samantha at Blue Door and she was FANTASTIC! One of the best massages I’ve had. The space was beautiful and I felt so comfortable with her. Could not recommend enough!

I scheduled as a walk-in by a stylist who said they don’t have a receptionist. She said to confirm. I confirmed online. That was ignored. Apparently, I was sent a confirmation request via text message that came in on an 800 number. So, it was missed. They didn’t inform this to look for a text from an 800 number. Would have been helpful since like many people, I ignore 800 number calls and texts. Since I confirmed online, I thought I was all set. NOT QUITE! They don’t check online confirmations, so I got a text message telling me to reschedule. Wow!Here’s the kicker! That text message came using a proper area code like most small businesses not an 800 area code, so I answered it. What a difference an area code makes.Problem was, it was the owner’s personal phone. Again, how was I supposed to know that because she didn’t tell me until way later after a lot happened.After I received the text asking me to reschedule, I called the number the text came on many times with no answer. Remember, at this point, I thought it was the business phone because the owner didn’t say one way or the other on that the reschedule text.I sent several messages in addition to texts. I tried to leave a VM, but the box was full. (I started wondering if it was a cell phone then, but thought it was a business cell phone.)Being ignored for some time, I got frustrated, as a BRAND NEW CLIENT WHO WAS GETTING TERRIBLE TREATMENT, and I wrote my original one-star review.Later, I get another text apologizing, which was good and honoring the apppt which was good.After that, I get another text message cancelling the spot AGAIN. This time instead of blaming me for not confirming, a stylist had found my one-star review. The owner said she had to, ready, set boundaries.What! Talk about setting boundaries, I confirmed in advance. That they didn’t check their google to website confirmation button was not my fault. That they didn’t tell me nobody would be available to answer calls or that by responding to the text message I wasn’t calling the business phone WITH NO INSTRUCTIONS AS TO OR WARNING THAT I WAS CALLING AND TEXTING THE OWNER’S PERSONAL phone, is inexcusable.That I received multiple text messages later, instead of the owner evaluating the situation to see what went wrong with comms, and blaming the client—me—who made EVERY EFFORT to communicate, not knowing which number called what phone, I am not surprised that mine is not the only poor score for their business mishaps.The owner acts like I didn’t give her enough time to respond. Here’s a tip: tell the person you are texting, on the first text that you’re using your personal phone so they don’t expect an immediate response back.Set clear expectations so customers know to ignore the online confirmation method and to expect a text from an 800 number for a local business.NEVER put the responsibility on the client to know what you havent told them.Have a receptionist whose job it is to PROMPTLY answer the business phone not a stylist who may or may not her to busy to get the phone. This is the gateway to your business. Don’t block it by not being prepared.Don’t spend more time defending your business than you do hearing customer feedback. If you get a bad review, don’t cancel the appointment, bend over backwards to show you take your clients seriously as well as professionalism and a well run operation.I had planned to delete my e first review the one I wrote while waiting at least an hour before someone finally responded to my messages about wanting to keep my appt and that I had confirmed not knowing the online confirmation button doesn’t really mean you’ve confirmed.Learn to own mistakes to make your business better and better. Never can enough be said about thinking through the way the customer is experiencing things or seeing through your customers’ eyes.I am not the first to write about this problem with this salon.Continue reading this review on my next post. This post is number one of two.

I have had the worst customer service ever at Brogan (the owners) salon. Brogan is so unorganized, there is no receptionist to answer calls. I have literally not once liked my color, and have had to go back after weeks of Simone calling me back, when Brogan promises to “fit” you in are lies. It’s always a problem. Always.Brogan works too fast, and does incomplete work, that is nothing like what you wanted. It’s one color. Bleach and toner. I have had bright orange hilights the last time. Brogan suggested that I part my hair on the opposite side to cover up her mistakes! Are you serious?? $200 with a 20% tip for this???Brogan didn’t get back to me in the first 12 days. I finally made an appointment at Bungalow 8 to have my hair fixed.They straight out said that Brogan did an awful job. Do not go here unless you want to wast your money and time, only to be met with disappointment.

The studio is absolutely adorable! They make you feel so comfortable and everyone is very friendly. I had my hair done and she did such a great job I absolutely love the result and theres no doubt that I will be going back! I highly recommend giving them a call for your hair/spa needs!

I had just moved here from California (where I had a stylist with whom I was comfortable and happy).Here at Blue Door I was so lucky to find ERIN!!Thank goodness! She turned out to be amazing and very talented and has a great personality - she’s the whole package - I have found my new hair home!

Erin was amazing, she fixed my hair which was seriously messed up from another salon. She was fun to talk to, and worked extra hard on my hair. It was a challenge but she gave me a beautiful blonde and an amazing cut. The other staff was very friendly and it was a welcoming environment. Im definitely going back.

Best pedicure experience I’ve ever had! The salon is so cute and relaxing inside. The lady who did my pedi was so gentle and made sure to check in with me and my friend to make sure we were happy with everything. Will definitely return!

Highly recommend!!!! Super impressed. The girls were welcoming, super friendly, and did awesome work. My sister and I both came from out of town and had no clue on where to go. We hit the jackpot. We had our hair and makeup done for my sons wedding on 4/6/18 and we were blown away at the professionalism as well as making us feel at home.We had tons of compliments. Thank you!!

Hands down best salon in Omaha. Been going to brogan for atleast 8 years. I have the absolute thickest hair and it’s very hard to find someone who can really manage and style and not fry my hair off. I’m also very dark haired and she has always made me look like the natural blonde I wanted. 10/10 I was lucky I found her through an old friend!!

Brogan is the literal best! I drove over an hour to get my hair done. She is the only one I trust.

I really love coming to Blue Door Salon! I see Shelby and she always does an amazing job. I really appreciate her taking her time with my hair because its very thick. I will def be using the ladies at Blue Door for my hair and makeup for my wedding sometime is 2018-19. :)

This salon is adorable, you can tell the hard work they put into making it their own! The environment is friendly and exciting at the same time and the prices are reasonable. I will never not go to Brogan! Shes so creative and honest. Simply the best.

I called over a week ago to make an appt to get my hair done for an upcoming out of town wedding. The lady that answered said she needed to get back to me because she needed to check with some of the stylist. I gave her my name and phone number and have never heard back. So much for trying to give my business to a local salon in my neighborhood.

I’ve been going to blue door for years now and have lived in a few different states and haven’t found a salon or stylist that even compares to Brogans work!! I trust her to do pretty much anything and always leave very happy.A true gem!

Erin has done my hair on two different occasions. She is professional and did an excellent job. Finally found someone who gets my hair and am very happy. Thank you Erin!

Blue Door has an incredibly talented staff. The quality of work is at the kind of cutting-edge level (pun intended :) youd expect from a salon in a huge city -- minus the pretension. The environment is warm and friendly and the staff will bend over backwards to be accommodating and make sure you get exactly what you want, every time. Love it here.

Got my lashes done here by Bailey a few days ago and I am OBSESSED. She did an amazing job and will for sure be going back. Also love Erin when it comes to my hair cuts.

Absolutely love this salon and all the girls who work at Blue Door Salon! I’ve been going to this salon since it’s been open. Love the vibe of this salon; everyone is so welcoming. This salon makes me feel so beautiful when I walk out the door. Definitely giving this 5 stars for quality of service this salon delivers.

Bailey recently did my make up for my wedding and OMG I have never felt so beautiful. Bailey was amazing to work with and made my vision come to life. I would recommend her 10/10.

Madeline is great! Great spot for coloring or other more complicated hairstyles. Fairly priced and a fun vibe.

Brogan and Bailey are amazing!! They do great work, and are SUPER friendly! Brogan is so great with my 4 year old too. The salon is so cute, which is a total plus!

Beautifully Unique Salon.All the stylists are super friendly and Brogan never fails to impress me with her hair-talents! 5 Stars all day :)

Awesome staff. Quaint salon and spa! I love when Micki does my nails!

Ari did such a good job! Definitely will be going back.

Love the online appointment setting feature, hair stylists there are personable and very knowledgeable. Plus the whole shop is well decorated. Highly recommend this group!

I looooooove Blue Door! I REALLY love Shelby. Shes very knowledgeable and passionate. They only use the best products and genuinely care about your satisfaction.

Brogan is fantastic; she does my eyelashes, and they always look amazing and they last. I love recommending her!!!

Unfortunately I can only give a review of my lost appointment. After waiting 15 minutes I was asked my name and thent old I wasnt on their books for the day. Im sure it was a one time deal and of course it happened to me. I personally dont give second chances, when salons are a dime a dozen. You all can take your chances but I would suggest calling a few times to confirm.

Shelby was great, did a full set of highlights, flawless and a blow out that Jeff my hair feeling like silk. Thank you

Erin is the absolute best! My wife and I both get our hair styled by her and have for years.

Erin is a fantastic stylist ! I am very thankful for what she has done ! Make sure to come in and ask for her !

Erin did an amazing job on my hair. Greatly appreciated!!!!! I will definitely be returning.

The absolute best! Wonderful people, gorgeous salon. Plan ahead; the best stylists book up quickly!

Love getting my nails done by Mic. They always look stunning and get me plenty of compliments.

Blue Door is my go to salon for my nails and facials. Excellent friendly staff and services.

Best pedicure I have ever had! Highly recommend this salon and spa!

Love my hair every time I get it done! Great service!

Great service. Friendly staff. A+ clean and gorgeous spa.

Gorgeous space and excellent service. Brogan is the best!

My lash lift and tint by Bailey was amazing!

Great place for Gentlemens Pedicure. Would highly recommend.

Love the staff and vibe of the salon!

This is an amazing salon! I wouldnt go anywhere else.

First time customer. Eric was great. I will be going here again

Nice place, people are friendly, and I love my haircuts!

Easy to find and another great cut by Jenn Larson!

Very nice people and clean. They do great work

The cutest salon! Bailey is terrific!

I lovvve this place and Shelby who does my lashes!

Brogan is a fantastic hair designer.

Brogan is amazing!! Love love it here.

Friendly staff who do outstanding work.

We love Carissa!

Brogan is phenomenal

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Plenty of talent packed in this place.

Erin is the best!

Fades on point.