Genesis Health Clubs - Midtown Crossing

This gym will be enough for people who want the essentials from their gym membership. Staff is friendly and are willing to assist if you need help. With there being limited gyms in the downtown area, this was one of my main appeals and I believe a major factor for many of the current gym goers. They have enough machines and equipment to do most exercises.Some areas of change, which will hopefully be addressed when they complete the new gym across the street are as followed:1. Fixing broken machines in a timely manner2. Overall cleanliness of the locker rooms3. Considering slightly more affordable pricingOverall, solid experience that merits 4 stars.

If I could give 0 I would. I am convinced the positive reviews of this “gym” are only because they give you a free t-shirt for leaving a review.If you enjoy your workout being ruined because half the machines/equipment you want to use is being taken up by people on their phones and the other half has been broken for weeks/months, then this is the place for you! The cleanliness of the place is questionable at best (steer clear of the showers/steam room) and most of the workers are very unfriendly.The place is a dump and it seems they are no longer making repairs to it due to the “new location” they’ve been talking about for a few years taking up any additional funds.Do yourself a favor and go to a Planet Fitness. I guarantee it will be cheaper and a better experience.

Please make things right and reduce membership fees for those who use this facility.Ive been a regular at Midtown Genesis for the past two years and Im reaching my limit. The air conditioning isnt working properly again this summer…the gym equipment and water fountains are broken more often than not. As others have mentioned the locker rooms are FAR from hygienic. The staff is friendly, but management does not take ownership over these issues, which are basic necessities that almost any other gym provides. Frustratingly, management excuses the poor conditions by reminding us that they lease not own the building, and that they are in the process of moving the gym to a new location. Despite this, Midtown Genesis still charges $59/month for a 12-month membership. If we arent getting a clean, functional, and safe gym, we should NOT have to pay this much for our membership. If these issues are truly beyond the companys control, why not take ownership and lower our membership costs? Overcharging customers for a subpar facility month after month, year after year, has forced loyal customers to cancel their memberships. Unfortunately, I am in a similar position and may have to do the same if things dont change quick.

My wife & I have been going to this convenient location 3-4 times / week for 8+ years. In addition to using the weight and cardio equipment (alone and working with a personal trainer), we’ve enjoyed the yoga and spin classes. The staff has been pleasant & helpful; class instructors have generally been quite good. This leased location has been open for about 15 years and is showing its age a bit. Genesis will relocate to a larger space (the old block-long Alamo theater) across Farnam that it bought and is converting into a new facility, perhaps by year end. It will be great to have a big, new gym with classes in this neighborhood. Until then, this works well for us

First off I do NOT want to blame any of the staff for the below issues. I believe this is a corporate issue, not a local staff issue. The staff is always helpful and willing to go the extra mile, but can only do what their corporate office allows.The gym on the other hand has a few very big issues.1. The air conditioning has been out for almost a month!2. The vents in the wet area in the locker room are not working, for several months. Allowing mold to grow on the ceiling.3. Walls half painted on the floor.

CUSTOMER SERVICE- from mangement . Ive been a member of genesis healthclub for a while and within the last yr decided to make the Midtown location my home since it was close to home. This past weekend I had the worst experience at there location after referring a new potential member and the encounter with the manager Benjamin. He kept this person for a 1.5 hour talking to her then at the end of the conversation tried to sale her a 7day pass when she just wanted to try it out as she was new to the Omaha area. I tried to gain an understanding of the process as I under the assumption it was free and in turn recievedunprofessional, unexperienced manager who laughed at the concerns brought forth and lied that theyre was no one higher than he. The If this is who is leading this facility and the staff at this location, is leading staff to running an unsuccesful , unprofessiomal gym. Ill be reconsidering a new location or a new gym. The gym overall is not bad its just the management. Thank you Jerry Hennessy at the Westroads location for being willing to take care of this new member .

The Midtown facility has HVAC and parking problems. The HVAC: this winter, the group fitness room was freezing. We did yoga in winter coats for months. This summer, the Personal Training, Spin and locker room are disgustingly hot, sweaty, and smelly (a great way to grow mold) due to lack of ventilation and no AC. The parking garage basically has broken entrances and exits for over 5 weeks..I understand Genesis is only a tenant, but it is one of the largest tenants in the Midtown Crossing complex with paying customers. Genesis needs to put pressure on Midtown Crossing to actually provide building operations and maintenance in a timely manner.

I had a great experience at this gym! The staff are very kind and welcoming. Taylor is also great, he’s very helpful and accommodating! Im moving and will miss this gym a lot!!

The bathrooms are disgusting they have black mold on the curtains, shower walls, and ceiling. They still have orange mold in the steam room walls if it even works which it never does and they paint over the black mold on the ceiling every time it starts to get noticeable and just because your moving locations doesn’t mean the place has to look like this

If you like your gyms full of people who sit on the equipment with ear buds, watching their phones not working out then have I got a place for you!!!EDIT - enforce the rules. Stop people from having long, drawn out phone conversations in the gym. That rule didnt just fart itself into existence. Your CGL provider no doubt doesnt want people distracted while doing an inherently dangerous activity.The ONLY time I see the people who work there on the gym floor is when 1) giving a tour or 2) picking up towels.It is exhausting having to rack 295 pounds so I can ask the guy two machines down to please take his phone call out into the hall so I can concentrate on my lift (this actually happened a few weeks ago). He had the audacity to get mad at me for asking him to make his plans to meet his buddy at The Green Room more quietly so I could squat in relative peace.EDIT2 - Just spent thirty minutes at your gym NOT to work out. There are two bench press stations there. And, both were occupied by super setters. They would do a set and then disappear to work other muscles. Five to six minutes between each set on the bench. Headphones on so you cannot ask them to work in. Your gym isnt big enough for super sets. At least help us out by putting a sign up to the effect, If you plan on super setting you MUST allow people to use the bench. Dont be better, just be what you promised.EDIT3 - For the third time in as many weeks I was backloaded with 200+ pounds. When someone decided they needed a weight that was racked on my particular rack. I was mid-lift when that person invaded my peripheral vision / line of site and interrupted my lift.After abandoning the squat I went to the deadlift station. On my third set some entitled Creighton-ite decided she needed to speak with me about a pin at the deadlift station. As she was deeply engrossed in whatever was on in her headphones she VERY LOUDLY asked if she could borrow a pin mid-lift. I dropped the weight and equally as loudly asked her not to approach me mid-lift as it wasnt good gym etiquette. To which she informed me that all I had to do was nod my head.... WHILE I WAS MID-LIFT!!! Of course, she wound up telling me that I was the a**hole. AMAZING entitlement.Genesis get ahold of your gym. Enforce the rules you have in place. Make sure the Creighton-ites know proper gym etiquette. #notworhtitatanyprice

Had a rough encounter with a older lady who was very rude to me and made me feel unwelcomed and is the reason why I switched gyms, oddly enough everytime I go to Genesis I always have an encounter with her and I’m glad I left that gym!

This place is horrible. Read the other reviews about the condition. But if you have a legitimate reason for needing to cancel your membership, such as moving to another city, good luck with that. It was a nightmare to get our membership cancelled. And they made us pay a hefty cancellation fee. This place is not about customer service, or providing a nice, clean gym with well-maintained equipment, and a friendly staff. Its all about getting your monthly fee. Thats business. But Genesis does not care about you. At all. There are a lot a places that do care.

My wife and I have loved going to the Midtown Genesis location. In my opinion, it is the best gym for anyone living in Midtown Omaha. Each time we walk in the club, staff greets us with a smile. Upon filling out the end-of-year survey for the club, the manager, Sydnee Penaherrera, was very responsive and understanding of my wifes feedback. I also love the clubs extensive operating hours which make it easy to get a workout in whenever Id like. Weve also gotten to use other Genesis clubs with out membership and have been impressed with other clubs in the Omaha area. Jason Boice has been a favorite of the managers weve met so far - hes very thorough and attentive to his club.

I absolutely love my experience at Genesis Health Center gym. As soon as I step through the doors, I am greeted with a warm welcome that instantly sets the tone for a fantastic workout session. The locker rooms are impeccably clean, creating a refreshing and comfortable environment to prepare for my workout.Once I head upstairs, the energy is contagious. I am surrounded by dedicated individuals who are pushing themselves to their limits, giving it their all to squeeze out that last rep. This level of commitment and determination is truly inspiring and motivates me to push myself even harder.Genesis Health Center gym embodies everything I look for in a fitness facility. The positive atmosphere, coupled with the well-maintained facilities, creates the perfect environment for me to achieve my fitness goals. I can confidently say that this gym has become my second home, where I can truly enjoy every moment of my fitness journey.Thank you Sydnee for getting me started🫡

This place used to be great. Now the machines are broken for 4 weeks+. Sauna is not working more than it is functioning (currently is working) Put some money back in the place and restore it.This photo is a great example. This piece broke over a month ago and now has a sign that says “Will be fixed asap” I am not sure it takes 5+ weeks for a repair to happen.Original post 8/9. Update 8/24 and machine still broken! Update 9/5 still broken. Update 9/10 still broken. 9/20 still broken. 10/1 still broken! Now it doesn’t even have a fixing sign up. Fix this dang machine !!!

Uhhh I got no review for this gym yet. I’m just wondering if they accept cash and let 15 year old workout by there self and how much for the prices?

I’ll keep it short, the gym is dirty and falling apart. If they are charging people $50 a month for a gym membership, you would think they would be more diligent about addressing issues but seems like it just snowballs and gets worse every year. I can honestly say the planet fitness on Ames street is more clean with better equipment than this place.

For the amenities and wide variety of locations for the price, genesis is hard to beat. The staff is friendly, as well as the other gym goers. Although I’m bummed the midtown location doesn’t have a sauna, I love that this location is smaller and more intimate but still has everything you need

The employees are what make this location worth going to. They are always friendly, working hard and doing the best with what they have. However the gym itself seems to be falling apart. I pay $80 a month for a locker room with one working sink out of four, a steam room that is rarely working, gym equipment that is falling apart. If I want ot go to a gym that has most working equipment I have to pay an extra fee. Wish it was better considering how much I pay per month.

Every club has little things that are better are worse than other clubs. I have made this club my primary gym everything has been good. But the guy at front desk who did everything left club all started spiraling down with (cleaning, towel services, just all around, broke steam room, machines down) not good. Then two new employees showed up sm lady dark hair dont know name, & Enrique happy to say they have revived the club. Nice, friendly but most importantly club is up running at Level should be. Machines seem to be repaired quicker, towels always good, steam room up running, they have definitely done what needed to be done to get club back up to par, which Im happy about. I had thoughts of switching not anymore. I pay for a service when its not good I say something or ask questions. When its clear you see effort to make things better its only right to say thank you.

If you ever want to cancel your membership with this place you need a lawyer to do it. The staff is not helpful about refunding you any money, they keep telling you its corporate but, in the meantime, you are out thousands of dollars, I am exactly $1,174.95. I recommend to not do business with them.

I have been a member of Genesis for over five years now and have utilized almost all their facilities in Omaha and some in the Kansas City area as well (RIP OneLife). In those five years, I have watched every gym they acquired slowly deteriorate to unsanitary and borderline unusable conditions.Its clear their business strategy is to acquire every gym in the area, so there are no other options, but then they do ZERO maintenance on their properties or machines and neglect cleaning to the point their facilities become unsanitary and most of the equipment is broken.Over the past two years, my home gym has been the Midtown location. When they first acquired this gym, it was BEAUTIFUL. It felt like a true health club with a great location and the amenities were nice. Over the years, this gym has deteriorated to the point it feels unsanitary to work out there because basic maintenance and cleaning has been completely ignored, to the point the properties are rapidly deteriorating.For example, for the past year, at least 1/4 sinks in the womens locker room have been broken and clogged, which eventually turned into two broken sinks, with no efforts to fix for at least six months. Most recently 3/4 sinks were backed up with debris in the sinks for WEEKS. Leaving one usable sink and other three left to ferment with dark matter, likely creating the next viral outbreak.Then theres the showers. Most days the showers look unsanitary. Theres been multiple occasions I have tried to use the showers and each stall has massive clumps of hair across the walls and in the drains, indicating they haven’t been cleaned in a concerning amount of time for gym showers. If by chance they appear to have been cleaned, the showers in the women’s locker room have drainage issues, presumably a simple hair clog; however, if one shower is going for over a minute, the water does not drain and you’re standing in an inch of water.I have found this kind of neglect is common at all their facilities. When recently at the Askarben location, all the shower stalls, except one, had no lights or was missing a light because they were burnt out. Changing lightbulbs is basic maintenance and it takes months, if ever, for lights to be changed. In addition, the showers at Askarben were incredibly disappointing. Once beautiful and nice, now there is mold build up around the fixtures, indicating poor cleaning standards and you can see the deterioration in what was once a beautiful gym.Back to Midtown, let’s talk about the actual gym. Out of the five Stairmasters, only two of them work and this has been true for over 6+ months. As machines break, they don’t even bother to put a sign on it. You just learn what machines work and avoid the ones that don’t. In addition, there are several cardio machines that squeak loudly during use, to the point you can hear them through your headphones and across the gym. There is no urgency or concern to fix broken equipment and slowly machines are becoming unusable because basic maintenance isn’t performed.The final straw and why I finally decided to leave Genesis this month, was when the air conditioning went out at Midtown multiple times over the course of at least a week. I understand this happens, but due to the lack of airflow, the true nature of this gym became apparent. It’s below freezing in Nebraska, but the smell at the gym was so rancid with the smell of sweat and urine, I barely lasted 15 minutes before I had to end my workout to prevent myself from throwing up from the smell. I truly do not believe the air quality was safe at that point. I’ve never seen a staff member clean a piece of equipment, which ultimately sets the tone for members. Barely any members clean the equipment after use and over time, this neglect now makes the gym feel unsafe because of the sanitation concerns.To the leadership at Genesis, thank you for ruining every good gym in Omaha.

Ive been a member of the club before Genesis came along and have been very happy with the quality and professionalism both before and after. The gym is super convenient located between my home (downtown) and work (midtown). And my experience with the trainers has been terrific. I have been training with Jake Anderson since August 2020 and have been very happy with the variation in my workouts such that they are never boring. And they can be super challenging! My work schedule is sometimes a bit crazy, and I am very appreciative of Jakes adaptability with adjusting my workout times provided I can give him reasonable notice. Ill be a member as long as I am in Omaha. Really great experience!

Ive tried out quite a few gyms in Omaha to find my favorite place for a quick workout when I am in town. Genesis at Midtown Crossing was a clear winner! The staff is super friendly and accommodating and the managers, Sean and Jason, made sure to work with me to make sure my experience at Genesis was great. I think one the strongest indicators of good management is how often the managers are actually there. So I like the fact that I have yet to go when they were not. Additionally, they do a great job hiring as everyone else Ive met, like Peggy and Cameron, have always greeted me with a smile at the front desk. And just as an added bonus, Ive never seen towels folded more perfectly, that thanks to Cameron. I will keep coming back, and seriously recommend this gym to anyone considering memberships.

Over the last 5 years, Ive held memberships at several Omaha-area gyms. I must say this is the best equipped and most well-kept establishment I have come across. There is plenty of parking in the garage below. Remember to bring in your ticket for validation at the front desk!The staff is very personable and friendly. Im always warmly greeted upon arrival and departure. The trainers are knowledgeable and accommodating. The gym manager, Sean, can set you up with a membership that suits your personal needs.The equipment is kept in good condition. Ive never have had any problems with dysfunctional or uncleanly machines/weights. Both members and staff regularly wipe down the equipment. There are plenty of TVs to keep yourself entertain during a cardio session. The locker rooms are well-stocked with towels and toiletries.Overall, the Genesis at Midtown Crossing is my favorite gym in Omaha. I would recommend this location to anyone looking for a good workout!

Great gym, workers are super helpful and the environment is perfect

Good facility that isnt too busy. Excited for the new location replacing the Midtown Cinema.

Dylan is the MVP of this company! Corporate should give him swim lessons.

Love this gym and especially the midtown facility! By far the best in Omaha. They have convenient locations, tons of equipment, and a very friendly staff. Prices are the most reasonable. I love that you can attend classes that are suited for your fitness goals. Shawn the Gm has been professional and helpful each time I come in. Definitely recommend!

Ive been working out at this location 3-5 days a week the last year and have come to enjoy it a lot. The equipment is generally well-maintained and the space is always clean. My fellow gym-goers are always courteous and respectful with rare and forgivable exception (sometimes someones hogging all the free weights or spending too much time at a power rack, for example).My only issues thus far have really had to do with a few maintenance issues -- there was a brief period of time when the location had no hot water and theres the occasional broken machine. (I dont have much insight into how long it usually takes to repair gym equipment so I cant speak to the speed/efficiency of repairs.)Overall Im very satisfied with my experience at the Midtown Genesis location and plan to continue working out here for the foreseeable future! 👊

Solid place for basic workouts. Equipment and facility need fair amount of repair.

I’ve been a member of this gym under various ownership for 8 years and it has never been in worse condition than since Genesis took ownership. Machines are not well maintained, and if broken, take months to be fixed. Many of the benches have tears and the cable machines are nearly unuseable. It’s disappointing to see such decline in what has always been one of the best gyms in Omaha.

Love this location. Clean as a whistle. Locker rooms are well kept and plenty of towels. The staff is always friendly and helpful. Good selection of equipment. Steam room is a nice touch in the winter and free covered parking is wonderful.

Midtowns management and staff went out of their way to answer questions about the gym and also the other clubs in the area. Shawn, Midtown Club Manager, allowed me to try the clubs while looking for a place to live in the midtown area. After purchasing in Midtown Crossing and waiting for the close (1 year membership begins), Shawn made it so I could use any of the 8 facilities weeks prior. Much appreciated!Ive been to clubs in Lincoln and Omaha, and love that disinfectant and cleaning towels are accessible with in a few feet at all times. I experienced the opposite at my previous gym prior to relocating to Omaha. Thank you!

Competitively priced for the area, gym hours, and number of gyms available in a membership. Midtown location has many hard to find machines and lifts and is almost never too busy to workout.

I initially signed up for the month to month basis. $50 a month…. I was being charged $60 monthly. Was never told I needed to add my bank info to receive the discount. I was later charged $47 for an anual fee even though I had signed up for a short term month to month. You basically get hit with all kinds of different charges and when you go to cancel they become extremely rude. I spoke with Peggy and was basically threatened to be sent to collections without any explanation. Save your money and go somewhere else. It’s an overpriced gym, lack of clean towels, bathrooms and sauna smell like something died inside which you can see several other reviews complaining about how nasty the locker room, showers and mold issues they have. Seriously…. do not sign up here. I’m glad I ended my contact with them and will not be returning to an over glorified gym.

Best gym I have ever belonged to! Great facilities, friendly staff, steam room, nice locker room and showers. I unfortunately moved away from Omaha, but genuinely miss this gym. Highly recommend to anybody looking for a membership!

Filthy!! I told the staff about the elliptical machines and the manager said they will pass it along to the cleaning people when they come in tonight. I asked if she knows what the machines look like right now. She says “yeah I see them every day” and did not offer to send someone to clean it so I can use it! If common sense had a foot….

So fun here! Such friendly staff all throughout. Great to get any kind of workout in whether it’s on your lunch break or a more in depth solo or group session. The schedule for the included (no additional charge) classes are mostly timed around the 8-5 work life too!Wide variety of machines (both cardio and strength training) with space to use a yoga mat. The padded track around the equipment is pretty cool, too, to get some lower impact cardio in (vs walking the mall).Personal favorite features -.Can’t wait to take a Spin class (included)..Steam rooms..Massages (extra)..Tanning (extra)..Validated parking..Hosted social events throughout the year..Views of Midtown aren’t too bad either!Downsides -.The equipment could use some TLC, but that’s understandable for inheriting it from the previous gym..I know I came in after the A/C was fixed, but even then it’s not a new building.

I love it i come as much as i can people are so positive and loving and help each other out best place out here!

This used to be my favorite club to go to when it was owned by prairie life and even the club that took over after them. However, once genesis took over, I have never seen it so bad. Everything is broke and who knows when it will get fixed. Machines have been sitting there broke for several months and there is never anyone working on them. The mens and womens saunas have been broke for a significant time and of course, nothing is being done to fix them. The club used to have staff that enjoyed their jobs and took pride in keeping the club maintained. Now, they look so unhappy and that they hate their jobs. I feel horrible for the staff/trainers that have to give yours to potential customers. With everything broke and dirty, there would be no way anyone in their right mind would sign up based on the condition of this club. I have been going to this club for years and it’s sad that I am now looking for other places to go.

Mechanicals are frequently broken. Since ive been going to this gym the AC was broken for about a week. The hot water heaters are also frequently broken id say at least 6 times in 2021-2022---the staff never bothers to put up signs when this happens so youre in for a real surprise some days with 40 degree water. The ventilation in the showers are also frequently broken down to the point the ceilings been re-painted at least twice to cover up the mold problem. I dont frequent the steam room often but that too was broken down a few times.The equipment upholstery has some major wear and tear---some machines could use some basic maintenance.I really want to like this gym more---its convenient and the staff are friendly. Some basic maintenance and mechanical upgrades would go a long way here.

For 5 days now this gym has had ZERO air conditioning on the first two floors. This makes the gym feel like a sauna when you walk in and makes the locker rooms unbearable to use. In addition there has been a sink in the women’s bathroom that has been out of order for over a month. I understand that things break, but when paying for a service there is an expectation that the environment will be well maintained.

This gym makes it incredibly difficult to cancel. They claim you just have to cancel 30 days in advance, but somehow it was impossible for me to cancel without paying another two months worth of dues despite having completed my contract. Don’t try to contact them online either, as they won’t make any effort to respond. If you have to talk about anything with them, you have to go in to get anything done. They don’t appear to have any incentive to keep customers and don’t worry about keeping their clients happy.

Ive had so many complications with my membership and trying to cancel it. Im a college student and they were charging me $90/month for my membership even though the facility is NOT very nice and up to date at all. When I tried cancelling it, they kept charging my bank account and would need a membership services employee to be present for me to cancel it. I cant cancel it online or over the phone so when I went in a few times to cancel, no membership person was there and I wasted my time and gas to drive there just to be told no one could help that day to cancel. When I FINALLY was able to get ahold of someone in person, they were rude to me about cancelling my membership, asked very personal questions as to why I no longer wanted to be with their gym, and then told me if I want a free membership to get a job with them. I already work two jobs and am a full time student which they already knew so I dont know why they told me to get a job with them.ANOTHER issue Ive had is my G Perks Rewards portal. I was told if I sign up with my bank account routing number they will withdraw monthly fees from my checking account and I will receive a $200 hotel voucher on my G Perks. However, I still havent received this voucher and everyone I have called about it doesnt have the answer or doesnt even know about an offer like that. I have left my name and number for someone to call me back multiple times and no one has called me back. Ive had to personally follow up multiple times a week and am frustrated no one knows whats going on or I cant get ahold of anyone because the phone will ring then hang up or membership services isnt available. I feel like Im getting scammed at this point and the communication between staff is incredibly poor and no one knows whats going on or how to get ahold of membership services.If I am paying $90/month I expect the customer service to be good and expect that someone picks up the phone when I do call. Im also frustrated that membership services is hardly ever available and its extremely hard to get ahold of them.

This is literally the worst gym. No maintenance including broken steam room(s), plumbing, lack of AC or broken ACs, some of the weight equipment has been broken for months, they can’t even change the light bulbs. The management is awful and Genesis Corporate is literally the worst. I would never recommend this gym to anyone.Douglas County Health Department will be notified of the mold in the locker rooms.Midtown Crossing should invalidate their lease since it is substandard.

Very clean gym with a wide selection of equipment and multiple options of that equipment. Nice track around the workout floor with inspiring views of the Omaha skyline and Midtown Crossing out the windows. Very friendly staff and highly capable trainers. The patrons even seemed to take Covid more seriously than other gyms. My absolute favorite place to work out.

Love coming to Genesis. All the amenities are covered and great equipment. Never get bothered by anyone or anything while I’m here. Solid views here being on the 3rd story and in Midtown as well!

The staff is very friendly and approachable. I train with Michael and he has pretty much saved my life. He is very encouraging and supportive, even if your sessions are up and you arent paying him anymore, he still holds you accountable and is there for you if you need him. Thanks to Prairie Life fitness I have lost 55lbs so far. They have been nothing but wonderful to me. They are my second home/second family. The gym is clean and has great views of the city.

I was incredibly disappointed in the professionalism and communication of the staff member Sean when inquiring. He was incredibly pushy about getting a year long membership without offering me the full monthly options. His pushy sales tactics left a sour taste in my mouth after wanting to join if it wouldnt have been with his interaction. The gym itself is great - wonderful facilities and classes, but the aggressive staff makes it not an enjoyable place to workout at.

This was my first time visiting this gym, and I loved every bit of it. Spacious gym space, plenty of various machines (you prolly wont need to wait for anyone to finish their before you start yours), and free weights, you name it!I would like to give a huge shout out to @Lilly, who assisted me at the front desk, and offered me a few days of trial sessions without which I wouldn’t be able to share this wonderful experience with you all. Totally worth it!Unfortunately, I am super uptight with my schedule for a month or two…..Super pumped to join soon though and get them GAINZ!! 💪🏻

Ive been a member of Prairie Life for over 2 years. The midtown location is by far my favorite of the 3 in Omaha. They have a good selection of newer looking equipment and the facility is well maintained. My only complaint about this gym is that there are not enough squat racks, especially when the gym is at its busiest. Also, this location doesnt have a pool, the other two do.

I love this gym! The staff are friendly and helpful! They have a lot of services that cater to different peoples needs ranging from one on one classes to group classes to regular workout routine. I enjoy working out at this gym and would absolutely recommend it to anyone!

Going down hill, plummeted within the last year. Probably one of the best locations for a Genesis yet one that has some of the worst turn around times. AC was broken nearly all summer. Leg extension was broken for over a month and I come back today and they took it away all together and swapped in a tricep machine. I’ll update my review if there’s any progress. Not sure if the owner isn’t interested in investing in this location or if there’s some ownership changes coming soon… only thing that makes sense.

An outstanding gym with a positive and supportive atmosphere, Prairie Life Fitness in Midtown Crossing has far exceeded the expectations of this lifetime gym goer. What you get: quality equipment, great staff, a comfortable ambient temperature, plenty of cardio machines (even at peak hours), positive and friendly fellow members, and a clean and neat locker room among other things. What you dont get: an expensive price. The fees are very reasonable. Ive lost 40 lbs here since I joined in November. Join!

Aside from two or three billing issues on the part of a third party, Ive had nothing but positive experiences with this gym.The operations and billing staff are helpful, prompt and will get you what you need with minimal hassle. The trainers and athletic staff members are knowledgeable, helpful, and most of all extremely flexible with their availability.While the initial investment of membership may be higher than average, the benefits and ease of access to all PL locations makes it worthwhile.

Been there for 7 months love it! Staff is friendly and helpful. Sydney is great always goes out of her way to be of service. Awesome place!

I joined this club back in 2015, do to the convenience of the location being next door to work and home. Have stayed all these years even after moving to another town and work going full time remote because of the management and my amazing personal trainer Jake Anderson.Through the club owner changes, management has remained. Always professional, courteous and personable and available to answer any question you have and greeting you by name.And working with Jake has been more than I ever expected and words can not describe. He has helped me reach multiple PR’s in 10K’s & Half Marathons I never thought possible! After six years Jake’s workouts are ever changing to push me further or step back to help me recover from a running injury or medical setbacks. He truly cares about your whole well being and not just the hour you are with him!

Today was my first time going to the midtown gym, and it was something new to me, it private and has a wonderful view. I enjoyed my time especially coming back to the gym after so long. There more levels that have tanning and massages but I have more to explore when I come back tomorrow. I cant wait to back in shape

Little pricey but very nice facility. Good selection of free weights.Still love the gym and the general staff but I cant say the same for the management. After 2 years as a member, I was moving and when I cancelled I was charged for an additional month bc I failed to proved 30 day written notice. This to me is a poor practice, they can do better.

I just joined this gym! It is a little pricey but worth it. The classes are great and you can do them at any fitness level. When you sign up you also get a free meeting with a personal trainer and that is really fun and helpful! I really like the HIIT class and the Total Body Conditioning! Trina is so funny, she makes working out fun. :) I have not tried the pool yet but looking forward to it this Summer. Thats a different location tho.

I’ve been to a lot of gyms having traveled all over and this spot has everything you need for a good workout. The staff is exceptional, facility clean, and equipment in great condition. Only think that would give it 5stars would be the working Steamroom!

They close the gym way too early for what they charge you. The should close at 10 or 11 pm at least. 9 pm is just too early and now they want you to leave the gym before 9 pm, so that the staff can go home to study. So selfish and unprofessional! And what about the nearly $100 that I paid for the month on a temporal membership. Screw themselves! They will end up closing the gym with that attitude. It was better with Carrie Hoops as manager before and now for a Tuesday it was so empty. Things are not well in this gym. Now the students are the staff and they feel that they own the place. I am going from now on only to the 132nd St & W Center PLF. At least they close at 12 am and treats you better.

Very nice staff. Brent is an awesome personal trainer. Ive seen results, and he always checks in with me to see how my workouts are coming along. I highly recommend him. Gabe was very informative when I was signing up, and always makes me feel welcome. Thanks again!

Things never get fixed. Equipment broken for long periods of time. Steam room has been broke for at least a month now. Maybe they should cut our monthly fees in half since were paying a premium price for things that dont work. Would absolutely not recommend. Really miss Prairie Life. They knew how to run a fitness center.

Member for over 1 year. Best selection of equipment for being close to downtown/old market. Great atmosphere and a positive vibe. Beth lead a great team to create a great environment for its members. I would highly recommend for people who want to take their fitness goals seriously.

A nice small workout club in Midtown Crossing. Good classes with a relatively new spin room. Very clean, well staffed, towel service and good locker rooms are a plus. Recent upgrades to equipment has been a nice bonus.

Place has everything you need. Awesome staff and a good overall gym experience. Highly recommend

Great gym and management! Previously had a membership here for years but now only use the gym around holidays and when visiting home. It’s always clean and rarely so crowded I have to wait for equipment.

Money stolen and they didnt care....After my evening workout, I encountered a black man using the locker next to mine. He commented on what a good workout he had but I never saw in the gym nor did he appear sweaty. I stopped him as he was leaving and told him he left his clothes in the locker. Obviously, it was someone elses locker he was in. The next day when I was making a purchase, I discovered the $100 I had in my billfold was gone! I knew immediately who took my money. I called the gym and they said they would check on it and call me back. No one did. I called again and asked for the manager, same response. I contacted the general manager for the Omaha clubs and had a more receptive ear. He checked with Midtown Crossing and was told they knew who had been stealing and evidently we were not the only victims. The man was using a day pass. My wifes son managed Golds Gym and told us day passes are always suspect and that they take special precautions anytime they accept a walkin using a day pass. Evidently Prairie Life does not. They never reimbursed me nor did they offer any compensation. After my membership was up, I never renewed.

This club re-opened without notifying its members. The way I learned about the reopening is by my credit card being charged another month worth of membership fees. I had already been charged inadvertently for April, for which I have not yet received a credit. Front desk staff incredibly indifferent about members who are unable to resume visiting the gym due to underlying health condition. I was coerced into signing away rights for a refund when all I was left with was the option to cancel. Unethical. Feeling betrayed.

The place and machines are always clean. The staff is always so friendly and helpful. Anytime I have a question or trying to figure something out, they are right there helping me find answers. There is plenty of parking in the underground parking lot. Its always very well lit, and security patrols, so you know your safe.

Great downtown gym. Friendly staff and wide range of equipment. Only 4 stars because equip is a bit older. But still a good place to work out!

In Omaha for the Berkshire annual meeting. We never miss a workout at Prairie Life. Awesome gym and wonderful friendly staff. Peggy and Logan are so helpful and friendly.

I originally want to pay cash for one year membership. I was told that was not a option. I signed up for a two year promotion price. I had to call 3 times to cancel after 2 years membership and was told I had to stay one more month because the first month was free? I forgot I got a new debit card and was charged crazy late fees. If you like complicated contracts this is the gym for you.

I love this location and prefer it over the west roads location . I work out daily at 5 am and I never have an issue with it being too crowded or people being unprofessional. I feel safe and comfortable working out at this location !

Great club when everything works. Right now, the A/C is not working and has been this way for a week. The steam room in the mens locker room is once again on the fritz. It seems when anything breaks,, it takes forever to get it fixed,, be it plumbing, fitness equipment, AC or steroom. Get the air conditioning and steam room fixed!!!

I love Prairie Life in Midtown. The staff is really really amazing. They are all knowledgable and really personable. Jeremy, Matt, Beth, Lindsey, and Kristin have really good customer service. All the trainers are really helpful too. The equipment is new and its never too busy that you cant get a good work out in!I train with Kristin and she is absolutely amazing. In November of 2013, I was 129 lbs, 22% body fat and now seven months later Im 110 and 16% body fat. Im in the best shape of my life and even though I live out West now, I still come to PLF in Midtown every day.

It’s not the nicest of the Genesis in Omaha but overall it is ok.I would really like to know when the women’s sauna will be fixed? It’s been several months and it’s still out of order.

Moved away from Omaha at the end of April. Paid the early termination fee and everything. April was to be my last month of membership.They are STILL trying to charge my credit card. Fortunately my credit card information changed but Im getting emails about my payments being declined and to call them at my earliest convenience to resolve the issue.I have already called TWICE. This is just ridiculous. Get it together, PLEASE.

Really love being a part of this gym. I moved further away but still choose to workout here. I love how welcoming the staff is and the quality of the equipment. I have everything I need here :) highly recommend.

Staff is super duper sweet every time! The trainers stare a lot which is kinda weird but they arent mean. However, the other members stare non stop and many of them are rude and mock others who dont know how to use certain pieces of equipment.....(me 😔😖)

AC broken the entire summer 2022. I live on 3rd ST and now have to drive west to workout. Not worth the $50 a month. Might as well have stuck with blue moon, $10 a month for a better experience.

The hours at the Midtown location seem to be a mistake. Closes at 9pm in an urban nightlife district? Closing at 4 and 5pm on the weekends? Hopefully the transition from Prairie Life to The Athletic Club will bring expanded hours to give them a chance to bring in customers and succeed. I hope to one day be a member. Until then, best of luck.

Be aware: if your signing anything be sure to read the fine print, they slip a 24mo. contract in under your nose. No one in their right mind would sign a 24mo. contract. They “had all the paperwork done” and “all I had to do is sign” with no mention of being locked in for 24months. The gym itself is subpar, my advice to anyone looking at this gym. Go to Orangetheory, it’s expensive but at least they’re not shady.

The staff made it easy for me to sign up, gave me a tour around the facility and showed me where the equipment was. I like the spaces and the variety of equipment. I have been going for close to 2 months and i am enjoying my fitness journey.

Customer service staff is always fantastic but sauna is constantly broken, there’s always mold in the showers, and the AC has been broken for 5 days and hasn’t been fixed. It it wasn’t for the staff, this location would get 2 stars.

Great location, nice employees. Safe and comfortable environment. Sydnee was great help and motivational to start my journey. Thank you!

Friendly staff, parking garage hasnt been an issue. Actually amazing for a city location.Id like the leg extension machine fixed eventually. Something to work towards

Impossible to stop charges on my daughters account. She has gone to college. So frustrated. Went in person and they said she had to be there, which I would not accept. They said they cancelled it, before they said it was on a $10 hold. Just got another $60 charge. So untrustworthy.

Friendly staff. Love trading my car keys for a padlock. Plenty of equipment, especially free weights. Would like them to get a self propelled treadmill.

Nice clean location and the employees are very nice. The sauna and more than half of the stair steppers at this location been out of order for a while.

Very happy with this gym and the staff. There are multiple convenient locations across Omaha. All of the equipment is clean and new. 10/10

Prairie Life is great living in Millard and working in Downtown with their multiple locations. Each location is unique in its own way but what I enjoy most is the plethora of class options and the pool access at their 132nd Street facility!

Midtown Crossing - Great place to work out and take yoga classes. Wednesday evening workouts in Turner Park are a plus. And the staff at this location are awesome.

Great gym. The staff is always friendly. I recommend getting a couple of training sessions to get comfortable with the machines and to set goals. Spin class is great!

Honestly…Tear the whole location down at this point. It’s in such horrendous condition. I feel like they should just start over lol

Has a Fit3D scan for all the lifters who are tracking body fat and lean mass!! Staff is friendly and communicative & the gym overall is clean and has equipment available even during busy times.

Went for a tour..the person showing me around very racially tone deaf..im a africa-american..he was white and thought it was alright to joke about tanning room asking if im into it....Will not be returning to that site..

Their trainers show worry more about teaching their clients better form than tell me to get off my 1 minute long business call. Which I cannot control when someone needs to talk to me nor was I occupying a price of equipment.

Don’t even think about deadlifting in the deadlift platform they have for deadlifting (did i mention it’s for deadlifting). You will be scolded instead of dealt with like you are a paying customer. The trainers/staff here could use a few lessons in customer service.

Awesome gym! Great location. Courteous staff. Clean towels! Best location, hands down.

Greg Friesen is an upfront, honest individual who will treat you like family. He will not steer you wrong!

Ive never actually exercised, but I understand it involves sweating. This appears to be the location where one would do such things if they were so inclined. I am giving 4 stars because there were many attractive people going into here, yet only sweaty beasts emerged.

It’s a convenient location near the downtown area, and the access to other genesis locations gives extensive variety to the types of facilities available, which also makes it a good value for the membership.

Fantastic gym and location! Syd was so helpful when getting a membership

Friendly staff, quality weights and equipment. Highly recommend!

Love this gym. Wide variety of equipment and classes. Yeah it might be a bit pricey but its worth it. You get what you pay for.

Very clean and nice facility. Sean was super helpful with adding me to my husbands membership. I would highly recommend!

Sean and the entire staff, at this location, are so friendly and receptive to any questions or suggestions. Friendliness and cleanliness is a top priority here. And we appreciate that.

Great gym for 99% of gym goers, awesome location.

If u want to win a free lawsuit for tripping and injurying urself.... Half the floor is warped in this building. Wild

Went 3 days in a row while visiting my mom in Omaha. Nice place with everything you need to get a good workout in!

Outstanding gym. The facilities are excellent and the staff are top notch!

Great staff, clean, fellow members are helpful! My fave location overall

Massage Therapist - Anissa W. is the best in the business! Attentive, relaxing; refreshes the body, mind & soul!

Great equipment, clean facility, usually not too crowded. Great all around gym.

Staff didnt explain my membership information correct and I ended up losing money. Really upset, because over I loved the gym but poor staff

Sean the club manager was exceptionally helpful when I came in to sign up. The facility is clean and well laid out.

Great place, really like the vibe. Staff is nice. Has a lot of workout machines

$20 for a day pass is price-gouging. Definitely not worth that much for what the facilities offer.

High quality gym! Great staff and a fun atmosphere. You won’t be disappointed

Great gym, glad I got a membership

Love the steam room at this location and the fact that it has 3 levels! Easily my favorite Genesis to go to!

Cool place, great equipment! Great staff, Sean helped put a lot and gave a lot of good info!

Great equipment and awesome staff! Best gym in Omaha!

The gym is great! Friendly staff and lots of great equipment!

My favorite gym to go to! Always friendly staff and easy access equipment!

Professional & Clean.Best gym in Omaha.Wish it had extended hours.

Service could be more congenial but not bad service by any means. I like the machines that count reps like at the other location.

Its awesome! and I love how convenient the location is.

This location is very professional & the staff is very helpful. I highly recommend the personal trainers as well. My favorite location!

Everytime I’ve came in with an issue, Sean always was ready to help me get back on track. I love this place

Convenient and good equipment. Not crazy busy environment which makes getting a workout in easy

Great gym. Good staff, clean facilities, and good classes to choose from.

Fantastic gym. Great equipment, friendly staff, and very clean.

Very nice upscale gym, with great view of Midtown in the heart of Midtown community.

Great staff! In town for couple weeks and they hooked it. Definitely coming back.

Amazing place to workout! Clean facilities and friendly staff this place has really turned itself around!!

This location is very super high-quality and always very clean. The staff are super nice too!

Great staff great environment great place to work out!

Not as many amenities as 132nd location but it serves its purpose on my solo trips to the gym.

Just started going here. Its already nice, but they are planning more improvements next month

Has everything you need in order to make gains. 5/5

Good facility, easy going, good classes and great private instructors.

I wish they were open later & had more yoga classes at night

Great place !

Steam room never works. If this were fixed 5 stars.

Clean and friendly! Good variety of free group classes, too!

Great staff, clean equipment! It’s all you need.

Awesome place clean, quiet, drama free very comfortable.

Genesis offers great classes, this location is very clean.

Great facilities, staff, and location! Will come back soon

Great atmosphere.

Not the most convenient to get into but great once your there

Great place clean facility and the staff are awesome

Good variety of equipment, clean, friendly staff.

Great front desk experience and facilities

Very friendly staff!! Great environment!

Decent gym. Very limited hours.

Hands down the best gym in Omaha

Please fix the sauna already 🙏🏼

Perfect place for a workout!

The equipment at midtown genesis is clean and updated

Great yoga and pilates instructors!

Great Gym!

This location has some very unprofessional staff members.

I love working out here.

That courtesy service worker Teddy Kilroy is a real gem!!!!!!

Clean, friendly staff, well equiped

Great location and wonderful facility

How do I edit my emergency contact

Plenty of equipment to work with.

Clean and great classes

I love this gym

Great place to work out

This is where I get the bod yo!

Too much noise.

Horrible Service

Is it free?

Plenty of equipment, clean, good location, good atmosphere, helpful staff.