Great service and great stuff! Every staff member is extremely helpful and knowledgable! Favorite and only store I get my goodies from!
Visited this place about a year ago, so this review will be for then.Decent inventory and staff were awesome with assisting in what you need. Never had a problem finding what I needed.
I went and bought a yocan vape that just stopped working..I called to find out they will not warranty something I bought about 2 weeks ago it still lights and charges just doesnt work..I would recommend somewhere else to shop a place that has some kind of warranty exchange policy I will recommend all my friends and family alsoAcquaintancesAnd people who frequent my business i will tell them never go there
One of my first time goin in was today and it was great the guys really helped me out and hooked me up with some free stuff so it was really nice experience
The only reason I gave it two stars is there no refund no return policy which really sucks especially when you get defective goods from them when the new owners took over they had Old Stock they were selling I purchased about $300 worth of vapors and almost all the batteries were dead couldnt do anything about it very disappointing but they do have a excellent variety of about anything you need prices are comfortable personally a couple items are kind of pricey I think they do have a very helpful staff very professional
Nothing they got is very potent, and the bongs are cool but only to look at I spent 80bucks on a Bong that broke after the first use, the glass was so thin but he said it was good never buying from him again.
Ever since the new owner has taken up this place its perfect five stars in my opinion always stocked with what you need ready to give recommendations
Great store! Good people there! Thanks for being in Pahrump!!!
Fantastic pricing, excellent service, wonderful staff! Thank you for the kindness during our visit.
They were awesome and i bought 2 diet 12 oz cans and 2 geek vapes pulse
This place has a wide variety of vape flavors and vape products. Everyone is friendly, helpful, and knowledgeable about the products sold here. I love the selection, and they do sell other items not related to vape. By far, hands down, the best shop and reasonably priced.
Came in today to get a vape Isabella was extremely helpful in finding the right flavor and capacity she was very patient with all my questions and was able to answer all of them Austin the other employee was also extremely helpful in answering my questions and making sure I left happy I also want to give an extra shout out to AJ for the help and spectacular customer service you definitely going to be coming back here for my smoke shop needs
The guys there are always willing to answer questions.Very knowledgeable
The staff is always very helpful and they treat you great
I love going to this vape shop. Everyone is so nice and knowledgeable on the products.
No need to stop in Vegas for everything Vape anymore! Under NEW Ownership. Exceeded my expectations even after years of being a customer here as well as a big Shop in Centennial. I don’t remember the Ladies’ name that works there- Small, short, adorable and customer oriented- Thank You! The store has inventory stocked from floor to ceiling… im so impressed with the changes🤩 Thanks Johnny for the warm welcome and turning this place around. 5 ⭐️’s.Gotta check them out👌🏻
Seem like family to me there! Always chill, personable, great customer service , and if youre lost on your selection they assist you in guiding to your new favorite vape flavor. They have a rewards points system. Decent selection despite it being in a rural area
First time going in and I was very surprised at how much merchandise they had, and that they had everything that I needed, plus I got a senior discount of 10%, and the young lady behind the counter was very kind, respectful, and knowledgeable about their products and knew exactly what I needed. Ill be going back soon, oh and they have flavored papers a plus ➕️ 😄
The employee was super helpful. I just wish they had a steadier inventory. Seems kinda hit and miss with the vaporizer parts and the juice too. Never know what your going to be able to get or not get. Its unfortunate that the lack of products have forced me to purchase from online vendors, Id much rather shop locally and support a small business. for now Ill continue shopping in store first and order online any remaining items I need.
Hey everybody Smoke n Head will be doing an order this week on our vape side, to get more of the products that you guys love. Expect the delivery to be sometime after Christmas. Our Christmas Eve hours will be 9am-6pm and we will be closed Christmas Day!! If you have any suggestions feel free to come in an put them in our suggestions box!! We also have our shop phone number working again, so feel free to give us a call with any and all questions you may have!! We love our customers and are working our hardest to ensure satisfaction from everyone who comes in our doors. We also want to say thank you to all our loyal customers that have stuck with us through these harder times, and to our new customers just starting to know our shop. We appreciate all of you greatly.
Such an awesome shop and they really are knowledgeable and help you with your every vaping need
Prices are a tad (needlessly) high but the products are always quality. The store always seems to have a staff of mostly youths in the alt/goth/emo fashion too, so thats cool to see.
The girls that work there are so friendly especially miss Savanna shes goes out of her way to make sure your getting exactly what your looking for.
Updated review may 2024 Since the new owners have taken over the shop has gotten a lot better and more variety
The owner of this company goes above and beyond when something is not right. She took hours, days, weeks to locate a missing item I knew was stolen by an employee. Here we are few weeks later and the owner flys down to complete an investigation and then gave my father part of the money that was taken. Still awaiting footage she went above and beyond to help my father out and assist in every way possible to locate the stolen item and actually cared enough to replace some of what was taken. This wonderful lady will go above and beyond for her customers. My family, friends, and I will continue to return to and this wonderful vape shop that truly cares for there consumers! Thank you again Stephanie and family
This place is ABSOLUTELY the WORST business I have ever experienced. They offer a point system for discounts that you can redeem through receipts, but then when they do not print you one, regardless.of the reason, you do not receive your points and are told, sorry, there is nothing we can do. I have ALWAYS been given a receipt and now because there is a new employee, I have to assume that I should ask for one. The employee chose not to print a receipt and I am being told it is my fault. They have gone out of their way to create issues with receiving the points that they advertise and then make it very clear that it is your fault if you dont received them and will not make it right. The new employee flat out lied to the manager and I asked the camera to be pulled to verify that he lied and she in turn lied to me about it as well.
Seems to (and not just recently) have troubles keeping anything stocked. Over half the time the staff has little knowledge on anything they stock and sell. More interested on their phones or hanging out with their friends/chatting. Not impressed with any of the new people I’ve seen. Will either start going to other vape stores in town or Vegas.
I went in to get some coils and juice. Chris was helpful and very friendly. This place is the best in Pahrump. You guys need to add Taboo juice to the menu. My favorite is Grape Cola. It tastes like grape at first then the after taste is like you just swallowed some cola and you could swear you feel the carbonation. Please consider this product. Great people at Smoke-N-Head!!
Much better since last year. Large selection of products.
The staff is always friendly & willing 2 help, even when I dont know what I want. Lots of deals 2 B had just take a look or ask. Will keep returning.
Sooo helpful, the girls are on top of it & know what theyre doing. PLUS I love that they actually care and take the time to get to know u!
My experience was absolutely wonderful. Everyone is so friendly and so helpful. Thank you all for your help and your patience. Excellent selections of products. Excellent job everyone. Keep up the great job. Prices are super.
My bro aj hooked me up with some dope orion disposables and the perfect coils for my vape thanks aj and thanks smoke n head
I absolutely love the new staff. They definitely know their stuff and was easily able to explain each item i was interested in to me. I definitely left a happy customer.
Phone number doesnt work, always short on coils, juices, etc. Been months since it has had anything stocked well enough to be interested in buying anything. Need to go back to how it was in the beginning. Change your delivery system, something? One of the only places in Pahrump to get vape accessories and never have what you really need. SML
I strongly advise going somewhere else. They only ever have like 3 different juices, a truck is always coming in tomorrow but seems to never happen. Theyre VERY limited on what juices they carry even when you can find a good day, they recently stopped carrying single mesh coils and have forced my fiancé to switch to new cools that burn up WAY faster. Theres another place on HWY160 by Big Five Cigars/Cigarettes - he has more options available, otherwise, just go to Vegas. This place SUCKS.
I love this place for many reasons but will only share a bit.They have saved my wife more times than I can count. They have excellent quality affordable products and most importantly they are all extremely friendly, caring and professional. I recommend anyone who needs any smoke related items, try this 1st. You wont go anywhere else here I guarantee it.Mr. & Mrs. E
Very knowledgeable and helpful staff
Stop in June 10th, 2020, with my wife. First time visit to this shop. The staff was extremely friendly and knowledgeable. They help us find exactly what we needed. The prices are very reasonable. I highly recommend this business to all.
Terrible experience. Went in to buy a vape, lady told me that my new setup took specific batteries. It does not, and she mislead me. I asked her about refunds and she said I could return them, and I made sure because of the sign that says no refunds. She assured me. Lie #2. I come back to try and return the batteries, she calls the OWNER to explain the situation, and I mean I was willing to exchange for something else. Owner tells me no. So now, due to the owner and the LIES of his TERRIBKE EMPLOYEE, I am out $20 and have 2 useless batteries for a cape. I wont return. Horrible experience, DO NOT COME HERE.
Had a problem with this company. The owners were responsive and respectful and made it right. I recommend.
I recently went into this shop to buy a new vape device. The were not only extremely helpful with deciding which was best device for me, but the also went over and spent time with me going thru their flavor choices and again helping me find which was going to be the best for the flavor I’m looking for. So if your looking for a vape device or some amazing flavors this is your place. Great people, great atmosphere and the best service in town hands down!!Thanks for all your help!Brandy
Bought a smok rigel mini yesterday, took it home and realized it didnt hit hard enough. Went to the store today to upgrade for a more expensive mod kit and was refused in exchange. Not only that the place is extremely overpriced. Coils are twice as expensive here as anywhere else and the employees know absolutely nothing about any of the juices they sell. I dealt with expensive coils and guessing game with juices, but the refusal of exchange after 24 hrs was the last straw. I will no longer waste my money on a company thats not interested in customer satisfaction and only interested in profits. I will be taking my business online.
The female employee that assisted me and my daughter was very helpful. She didn’t mind all the silly questions we had. They had a variety of products and the prices were very reasonable.
The customer service here is on point. Ive only been in here once so far, but now that Ive found this store oh, I know I will be returning. This is the best vape store Ive seen in town by far and could stand up against any Las Vegas Vape shop. There is a huge selection vaporizers and pipes and all that good stuff. And like I said, the customer service I received was amazing. The store is clean and well organized and I highly recommend.
The Smoke-N-Head just saved me today by having the right battery that I needed for my vape.
Always friendly and helpful. Have all the latest products.
Staff is always super helpful and knowledgeable. Seriously, I come here a lot and theyre great.
Really awesome customer service thanks to AJ for the awesome help
Awesome vape store. Im from Las Vegas & this is by far the best store that I have been in with the most choices of juice, coils, mods. Awesome customer service as well. Will definitely be back soon.
Do not recommend this place bought the coil thinking it was right walked out to the car sat down double checked the coil realized it was the wrong one went in to see what I could do, coil was still unopened staff member just pointed at sign saying absolutely no exchanges or returns told her to keep it then called to find out if there was a reason why that was there policy told thats just how its always been never coming here again
I Stopped in.. they double charged me. I will never go back. The girl with the ring through her nose is incompetent!
I go in daily as I live nearby. Always friendly. The girl who works at night as well as the girl who works during the day. They have a great point system in place.
This place does not know what they are doing they hire people who nothing about vapes or vape products they will sell you the wrong thing and when you call them out on it they just say o well and expect you to pay more money!!!! DO NOT RECOMMEND AND WILL NOT BE GOING BACK
By far my favorite place here. Vast selection of premium juices instead of mixing their own. Super helpful and friendly staff. Glad to see a high end vape shop come to Pahrump. Thanks.
You know I really missed the guys from the smoke vape shop down on Frontage Road it was nice to be able to create your own flavors and two have whatever nicotine amount youd like and they were on point. But now we have THE SMOKE N HEAD and the girls are very nice and eager to help you to the best of their abilities and they have been very generous and very KIND to me, I recommend them I dont know if theres any other places in town but I do enjoy going to the SMOKE N HEAD vape shop. They do have a very large inventory of water pipes and hookahs, call it what it is they have some pretty nice bongs pipes lots of different vaping devices and they have salted and unsalted flavors with and without nicotine and many other things that Im not even aware of but they do have a very big selection like I said they treat me well I keep going back until they dont. This is LJ Pahrump Nevada
Great place to get you vapes and juice 100% recommended going here for everything for your vape
I have bought 2 smok nord A10 22 KitThey both leak. Cannot get replacement.Call distribution center big hassle on phone must gone on line. I will never walk in this store again.
Great cheaper prices you can get almost anything hear, friendly service and ask a out signing up for credit for discounts fro. The nice girl at register
Nice shop and reasonable prices, lady was friendly.
First time visit & the customer service lady was very nice & informative. Thank you for the service locally owned & operated in pahrump, NV .
Cool shop, nice employees.. they even remembered me from when I came in like 2-3 months ago! 😁👍🏻👍🏻🙌🏻
No inventory, staff short with older customers only place to go in pahrump. Recommend making the drive to Vegas for your exit needs.
This is the best place to get juice in Pahrump. No store made juice that burns coils in a day. Super thankful theyre in town.
Stopped by to pick up some vape juice and coils. Clean and well stocked vape shop
Jaxon Calkins, this vape shop is honestly my favorite in town. They never seem to disappoint me and have the best hours in town. I would reccoment this vape shop to anyone I know.
I absolutely love this place it has every utincil for vape and for marijuana and the largest variety Ive seen in town with great prices and points program. Love this place
Excellent staff, decent prices, and all my questions were answered.
Great people here. I prefer this place over the place I used to go.
Fantastic customer service, and excellent selection.
Has what I need! Good prices. Very helpful and nice people working there.
I found my new vape store. The lady who helped me was so pleasant and so very helpful. I will be shopping there for all my vaping needs.
A bit pricey but good service good product
Helpful and knowledgeable female got me up and running with new vape and juice. Thx.
They have a good selection and decent prices. Staff always has helpful suggestions.
They didnt have what I was looking for. The lady was very very nice but she recommended I go shopping at a different smoke shop
This vape shop doesnt have much in a vape... plus l ended up paying $30.00 for a 2,000 puff vape!! Will not be returning!!.
I just like going there because of the pretty lady with the flower tattoo. They also have excellent service incase your wondering!
I would give a 10 star if I could, best vape shop and glass shop in one.Awesome employees too.
Awesome lil shop. Very clean and organized with a variety of anything youre looking for.
The female employee their is very helpful answered all of my questions without any problems and was very nice
Not a lot of options for vapes and felt like my wife and I were being rushed when we were looking around trying to figure out what we wanted.
Very kind knowledgeable people. Great products. Nice shop.
Love this place they have a great selection for all you smoking needs. Love the staff to
Staff is great
Kind and very helpful. Best shop Ive ever been to.
This Vape Shop is nice and clean the only complaint I have is they didnt have the milligrams of nicotine I wanted.
This place is cute, unique and pleasant atmosphere. They are very nice and helpful.
I had an issue they fixed it. They were kind understanding and patient. Thank you owner and staff.
Nice place, friendly staff, wide selection and great prices.
Everytime Ive gone in they have been super friendly and accommodating.
Small but full of accessories and all your smoke needs.
They need to update their phone numberEdit: you said you updated your number, but its the same number and when I call it says you cant receive phone calls.
Friendly & helpful staff! Great product selection!
It is an alright shop, needs more selection for disposable vapes.
Not very knowledgeable about products. More interested in hanging out verses helping costumers
Nice place just need to stock up on products....
Love getting quality kratom there! Always great deals and quality products!
Great place! Lots of good stuff
Not much here but in a pinch you may find what you need. I miss the old vape shop we had.
Lots of selection! Love the staff and the rewards system is amazing!!Elizabeth 🥰
Best place to go and get vapes & juice.
They have an excellent variety, and prices to fit any budget.
Good cheap or expensive glass prices. Looks well stocked for vaping stuff too.
Great Vape Selection SMOK Devices,Others too,Early Hours AM Too
Great customer service, very knowledgeable staff.
Great staff some knowledge on most products
Great prices and good customer service
Nice smoke shop, friendly staff
Neat little Smoke Shop. Had what eye needed ✅👍
Very nice shop and friendly staff.
Interesting! Clean and the clerk was very polite and informative.
Well stocked and a friendly staff.
The girls are awesome and super sweet deff will be going back
Great shop! Good products😊
Love the staff and lots of cool products
A little over priced but a good stock of products
Open 7 days a week& really friendly and helpfui
Small shop but courteous employee.
Best Vape shop in town
I was lied to and it cost me 50.00 I will never go back
Very friendly employees.and very helpful.
Great shop very helpful.
Just ok. Dont seem real interested in anything.
Very friendly and full of choices with new additions.
Decent selection, quick service.
Had what I needed in 1 thing but not really in the other
Great place for vape supplies
Sales woman friendly and efficient
Awesome service and awesome products
Great selection and prices.
Great place to go will go back
Great place with great service.
Super friendly staff
All of your smoking items
Helpful friendly staff..
REALLY nice place, SERVICE
No product, over priced,
On line phone is no good
Great service
Lots of variety .. American made
Nice place nice employees
They had what I needed
Always have what I want
The go to spot for lights and tabacco.
Great selection!
Nice selection 🙂
Great local spot
Great prices
I love this place 🖤
Prices are ridiculous.
Helpful clerk
Not worldly
Great service.
I love this place