Massage Envy

13637 N Tatum Blvd Suite 16, Phoenix, AZ 85032, United States
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Massage Envy
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Le
Review №1

I just got done with a 90 minute massage with Cynthia and I cannot recommend her highly enough. She was so friendly and warm, she really knew her stuff, her massage technique was on point and she knew exactly what I needed just by glancing at me. She was absolutely amazing. The counter staff are always friendly and helpful as well. The location is clean and attractive. A great experience from the moment you set foot in the door.

Pa
Review №2

I scheduled an appointment on Friday, for the following Sunday at 2:30 pm. I have been dealing with chronic neck pain which has been giving me headaches/ migraines. I am also 7 weeks expecting, with my very 1st. I was not asking for any prenatal services, purely wanted to the 90 minute session on my neck and upper back. I understand if it’s company policy to only be operated on by someone certified by prenatal- regardless of what type of massage I got for their legal safety but they did not explain that. Again, this is my first time being pregnant I don’t know all the legalities for certain places. All they kept saying when I told them I was pregnant is my massage therapist can’t do prenatal massages because she wasn’t certified to do so. I told them I don’t need a prenatal massage , only on my neck - This happened on the phone when I made the appointment too. We went back and forth a few times as I was explaining, and then they finally said they get it and they scheduled me. I got a text morning of, saying they see in my notes I was pregnant and they’re not certified to do prenatal massages so they had to reschedule. I called the location again and told them I DONT NEED A PRENATAL MASSAGE , I have had chronic neck pain that has been interfering with my job and overall health at this point. They made me hold and had someone else got on the line where she FINALLY told me it doesn’t matter that type of massage I get they cannot touch me if they’re not certified for prenatal at all due to legality reasons. It’s not the reasoning that makes me write this review- it’s the lack of clear communication on their end. I’ve done massage envy before and I’ve loved their work. I’m really dissatisfied with the lack of clear communication and honestly stressed even more because of how severe my neck pain is and how desperate I was looking forward to this massage. Again it’s not the policy itself it’s how annoying it was for them to just tell me that the day of my appointment.

Ch
Review №3

Have been a member here for years. Great customer service. Love my massages and facials.

Sa
Review №4

Cyndi is amazing and has helped me so much with chronic pain. She is very knowledgeable and skilled. Highly recommend her!

Mo
Review №5

Angelo is a knowledgeable massage therapist. Not just a normal massage, he applies therapeutic techniques to any issues you have with your muscles. He also provides range of motion and stretch techniques.I decided to add some essential oil options they offer to my massage and chose “Detox”. Included was Lemon, Grapefruit and Juniper Essential Oils. Simply Amazing!!They even give you what’s left over in the bottle to take home. The entire room Smelled Amazing!I leave feeling REJUVENATED every time!! Also Ciera, Daniel, Enrique and Bethany.Thank you so much!!

Ni
Review №6

Hello! I love this location ! The customer service is great & I have a wonderful massage therapist ! Cyndi Love does such a great job! When I leave there all my knots are out of my muscles & I feel like new again !Kathy gives an amazing facial ! I always get compliments on my skin & I owe it to Kathy ! :)I suggest getting a membership to this heavenly place ! :)

Ch
Review №7

Paid for a 30 minute stretch & it lasted 18 minutes. Also she hurt my bad knee after I told her to be careful with it. The full body massage a got was average at best. If you miss an appointment they charge you full price and don’t care to call or text you if you don’t show or do something for you as a compromise, I understand the workers need to get paid but the company should work with you in some way. Bad business practice I think.

Te
Review №8

When they want to sell gift cards or others, they sent emails. But they didnt send any email my membership expiring. I had 2 paid massage. Last month my membership expired that I didnt know. They didnt even send an email about my membership expiring soon and I lost 2 paid massage. $160 lost. I was member since 2012. They should offer a reverse, but they didnt. No more Massage Envy. Ever! I have seen a new massage franchise called Elements Massage. I will try out them. I m a very honest person. You can read my another review below I left 9 years ago. Now, I left negative because this is not a good costumer relationship.Massage therapists were %50 chances massage envy in any way. Some good Some very bad. So, why should I continue in massage envy. I will give my money other places.

Ho
Review №9

*this is NOT a massage/aesthetician review**PROS: Fully stocked product section, convenient locationCONS: I’ve been here twice now, needing a specific skincare product. Both times were Sunday evenings, when the posted business hours are 8am-8pm. I arrived around 7:30pm to find the doors locked. Since it was within posted operation hours, I called, & was subsequently let in to purchase the item. If I were the franchisee, I would want my business hours to be honored by my employees; customers can’t show up during posted hours to find the business closed.

ME
Review №10

This was my first time. It hurt I told the guy many times to lower the pressure, to go lighter, and to be softer. He didnt listen my back muscles hurt so bad now. At the end he told me I wasnt a fit for him. Because he does a deep rub mind you they told me to tell them what i needed he refused to listen. mind you it was my first time. worse 60 minutes ever. I wanted a massage not a treatment 😩

Ch
Review №11

Laura is absolutely the best! The Facials are always relaxing and give my face a beautiful glow. Highly recommend her for your next facial .

Ha
Review №12

Was my go to for a solid year. I’d see Tina 1-2 times a month for full body, normal-firm deep tissue. I haven’t been to this location since July 2018 so the staff might have changed. Let me put it this way my whole family that I love dearly live in Phoenix, if I were to return it’d be to see Tina.

Ja
Review №13

Due to a therapists illness, my appointment was moved 2 times. The communication, professionalism and service was top notch. They were very accommodating and kind. The therapist who I was with was Mary. She was very polite and kind. She did a great job. I felt as if I melted into the table. I will definitely be back to this office and also use Mary again for massage therapy. EXCELLENT ACROSS THE BOARD! Well done Massage Envy staff

Is
Review №14

BEWARE OF THEIR OILSWent in on 05/15/2023 to enjoy belated mother’s day pampering. The service LaDonna provided was FABULOUS. She is talented and is a great conversationalist.However my grief is with the product that they have their therapists use. The oils completely ruined my Tory Burch Miller Sandals. I bought the shoes as a belated birthday gift to myself in march. so I didn’t get to enjoy them for very long. When I called today, to finally get answer, The front desk agent wasn’t very sympathetic that their location has ruined a $200 pair shoes. instead they offered a free enhancement. Excuse me? $20 credit for shoes that cost 10 times that. That offer was sickening and sad. A real slap to the face. I let the same person know that I will never return, and she just said “okay, well keep the idea that your things could be damaged if you ever choose to visit us again, maybe opt in for the lotion.” Um, NO. In fact i’ll do everything I can to let people know that they ruin personal property and have no sympathy whatsoever. I understand policy is policy, but maybe try understanding that these clients pay a pretty penny to come and pay their salaries, however little or much it is. AVIOD UNLESS YOU WANT YOUR PERSONAL ITEMS RUINED

Br
Review №15

Great place to work! Great experience as a client! Edyta at front desk is amazing.

Gi
Review №16

Always a relaxing, rejuvenating experience! Staff is knowledgeable and helpful from beginning to end of visit.Leslie is great! She continues to help me with several problem areas while making sure it’s a relaxing experience. I’ve been pleased with all the therapists at the PV location. Thank you ME!!!6/16/2021- Great ME Practice and Providers! You will have your favorites but all of the providers are top notch!! Can’t go wrong!!! Always an A++ Experience. Thanks.8/23/2021- Janet is very knowledgeable and communicates ways to help you help yourself between visits to ME. Can’t say enough good things about this ME Practice. Delivers in every way. Thanks.10/8/2021- Adrian gives a very relaxing massage. I recommend him for a more R & R experience. As always, very professional and committed to the client having a good experience. Thank you.11/30/2021- Janet is such an asset to this ME Practice. I leave feeling refreshed every time. She is a very knowledgeable massage therapist.The front desk staff is wonderful- friendly and beyond helpful every visit. Kathy is great for a facial service. Thanks.12/14/2021- Holiday visit to ME! Always a great experience from beginning to end. Edyta is the absolute best!! She is always so friendly and helpful with future bookings and skin care products and the lobby is decorated so festively for the holidays.I’ve said it before and will say it again, Great providers and great staff at this location!!! Thank you!9/5/2022- 90 minute massage with Janet!! Can’t sing her praises enough-EXCELLENT therapist!!! My muscles were a mess and she resets you to fight another day!! Very knowledgeable and shares preventive tips with you every visit. She is truly a holistic experience!! A+++. Thanks.

Me
Review №17

Experience couldn’t have been better!I enjoyed my first time experience very much at the Paradise Valley Massage Envy! All the employees were very helpful and kind, I felt very at ease and taken care of. This was my first time getting a massage and coming to massage envy was a great decision! Ciera was above and beyond helpful and made my experience worth while. She was very kind and made me feel comfortable the whole session. Not only was she amazing at her job which made me feel so much better, but she made me feel so at ease. I will definitely be going back!

La
Review №18

I had a 90 minute deep tissue with Daniel. It was by far the best deep tissue I have ever had . I am a massage therapist myself and have had oceans of massages all over the world ! Daniel is incredible !!!! Very professional, intuitive, and knowledgeable of anatomy. Bravo !!

Je
Review №19

I travel to the Tatum/ Thunderbird location because word on the street was that they are great. I got the membership and have book 4 times. Honestly everyone there is great- desk folk and massage people both. Very accommodating and great at listening. I book with Dawn ( whose name is Leslie but there is also another Leslie so dont let that confuse you). Dawn is very personable and professional. She tailors the massage to areas that need work and I appreciate it. I am a firm believer in regular massage and am picky so if youre looking for a new place try it out!

Sh
Review №20

Daniel is always prepared and on time with my special request for a breastplate cushion. He remembers my priorities and preferences and his deep pressure stays consistent instead of making it easier on himself. He is always a great listener and I leave feeling like I am leaving my best friend!

Cr
Review №21

I almost cancelled my membership until I found Daniel. He is the best! He listens and makes the massage feel good opposed to a mechanical massage that I have experienced multiple times in past. He will let you sleep, relax or vent but most often I go into a state of meditation and feel great for days. Thank you Daniel for being so awesome.

El
Review №22

Antonia was very good. She got all the muscles that needed to have the knots worked out. She’s very knowledgeable and comfortable to be with. I felt great after the massage. I would highly recommend her!

Ka
Review №23

I have been going to Rhiannon fir about six months or so and so far and I really like the service she provides. I have scheduled future appointments with her because I find her to be professional and she doesn’t force products to buy on me. I have my own personal preference to my morning and night creams and she respects my choices and she’s familiar with the brands I use. I will be continuing to book my monthly facials with her. I noticed this last time she had very few extractions to do so I believe having a professional facial is truly helping my skin.

Vi
Review №24

Enrique worked out some extremely tight muscles that were causing me a lot of pain. Very skilled and kind. Front desk staff was friendly and easy to work with. Really recommend this location!

El
Review №25

Janet is the best at therapeutic stretch, and an excellent massage therapist! She is wise and has helped significantly to melt muscle knots and relieve pain. Given a little insight into where I need work, she sources the cause and goes deep, always sensitive to my pressure preferences. She knows how conditions in one area impact other areas and works the whole person to bring great relief. She is the best!

Br
Review №26

Elva was the best . She really made sure I was comfortable the whole time. She also addressed my problem areas. She check to make sure the pressure she was using was not too hard or too light. I enjoyed my entire visit. Overall it was a 5+ form the time I entered the building, friendly staff greeted me and thanked me for coming. ❤️

Ch
Review №27

Gail is amazing! She’s a ray of sunshine and my massage was very relaxing. I was passing by from out of state since my family and I came to visit one of the resorts here in AZ. I will definitely come back to visit Gail during another trip.

Br
Review №28

Daniel is by far the best massage therapist I’ve ever had. He provides the perfect pressure around difficult areas giving great relief. I feel brand new after my monthly massage.

De
Review №29

Absolutely love the staff! My best massage ever with Karlo!!! I always look forward to seeing him. Last night however I think we were both tired. Still enjoyed his massage but won’t book a late appointment again.

Ja
Review №30

Enrique is great! Just the right amount of communication so you know he cares, making sure you are comfortable without interrupting the relaxing experience. He finds my tension points and works them out with just the right amount of pressure! He also adds stretching when and where he sees a need. He knows instinctively what is needed. Great therapist!

Ti
Review №31

Enrique was outstanding! I always feel like a millions bucks when I am done. Thank you so much!! I loved spending the day getting my facial and massage! Casey was great and my skin looked amazing! Thank you so much. Looking forward to next month!!

me
Review №32

Very clean, relaxing, and such great therapists. Ive been going to Massage Envy, this location specifically, for at least 14 years, most likely longer! They have always been very good at communication, and when Im on a wait list for a popular therapist, they *actually* call me when he/she has an opening! My absolute *favorite* therapist is Daniel, The King of Neck Massage, lol. He does excellent trigger point work and deep tissue, but can also use a lighter touch if one prefers. And he really is amazing with neck work!! Highly recommend him and book him right away because he can fill up weeks in advance! Another wonderful therapist is Karlo.

Ma
Review №33

Oh. My. God. I came in Monday 8-1-22 @ 11:30 for an hour massage. I think I forgot my therapists name (something with an A maybe? Plus thorough and strong, with hands of magic that know exactly how to properly distribute a -perfect- amount of pressure comfortably), but in fairness, she made me forget my own name for a while too. Ill get that name and update this review accordingly, because I will be back soon, without any doubt.Update: web dashboard says Ciera. Ciera is awesome.The service couldnt be much more convenient. I called to book, walked in two hours later, and in mere moments Im lying on a massage table. Finished up and left to smiles and well wishes. Given my proximity and MEs efficiency, I can absolutely have a one hour service completed in an actual hour, plus its smack dab in the middle of a roughly four minute drive to and from home & work. Itll surely be even more convenient once I figure out how to make a booking account on their website or mobile apps.I left my glasses in the car so I couldnt really read that recommended gratuity board. I saw numbers like 15% or 20% though, and I think such a restaurant tip is ludicrous when its for a much more difficult and personal service from a stranger. This is certainly worth a greater gratuity than the 20-25% Ill give a barber for simply shaving my head. Id really like to know for sure if 30-35%, or like $30/hr gratuity, is sufficient to avoid being that cheap guy. This is now an essential service and legitimate work expense in my opinion, and I live across the street, so I hope and intend to do this regularly. Their rates, plus whatever worthy gratuity, are more than fair, especially in todays economy.Thanks ME!

G
Review №34

Need a Me Time ….Massage Envy is your perfect destination….great staff members and membership options are available!!!💆🏻‍♀️

Ma
Review №35

Great people and such a friendly staff. Emily is fantastic and she consistently provides an amazing experience. Her technique provides so much physical relief for my ongoing lower back issues !!

Au
Review №36

Experienced pretty terrible customer service during a visit here with my wife. To give some backstory here, this location is normally booked out on the weekends. My wife noticed the evening before that an appointment had opened up for the following day with Patrice, most likely due to a cancellation. So I called the location to see if it was possible to book this opening for my wife with one of my mothers credits that she has accumulated during the pandemic when they were closed. The female employee on the phone confirmed the opening and held the time under my wifes profile (shes a prior member). Once she confirmed it was on hold, she told me that all I would need to do is have my mother call over and transfer a credit to cover the visit. Within less than 5 minutes my mother calls to transfer the credit, confirms my wifes phone number, and is told we are all set. When we arrive for the appointment, the female at the desk tells my wife that there is no booking under her name or profile. Instead, they had booked someone else for that timeslot. When I told them that I called to book for her the day before, the employee confirms that she was the one I spoke with. She then proceeds to tell us that they held the spot until midnight (not even open that late) and that because I didnt call back again, they booked it out with someone else. I was never told that I would need to call back to confirm the appointment I just requested to hold, which they confirmed with my mother a mere 10 minutes later after transferring the credit. Hello poor communication...What baffles me is that between 8 am and 11am the day of the appointment, they never called us back (my wifes phone number is on her profile) to tell us they were canceling our hold/appointment. Clearly frustrated with this, we left. No apologies, no offer to make it right on their end for their poor communication or anything. Thanks for wasting our time, I wont come back to this location. If you are sharing your credits with someone here, dont forget to triple confirm with the front desk.

Ja
Review №37

The talented and professional staff keep me returning to Massage Envy at Paradise Valley. Enrique is amazing! He is the best massage therapist ever!

Ki
Review №38

Enrique at Massage Envy was great! Had everything set up, listened to what I wanted and did an amazing job! I will definitely be seeing him again!

Re
Review №39

Very nice, great customer service, inquired about trouble areas &/or medical issues, explained plan for therapy on each area & gained consent. Appreciated her knowledge & experience. Only reason why I didn’t give 5 stars is I would have liked just a tad but less talking for my own relaxation time. The talking was related to her experience & plan of care, which was important but I would prefer a bit less of it. Otherwise outstanding.

vi
Review №40

I believe ive been coming to this Massage Envy for 5 years now. Janet is my therapist and she is fantastic. My first visit was an emergency on Christmas Eve day. Janet got to the root of the problem and since that time I have seen her every 4 weeks. Even though Janet is familiar with my issues she never fails to ask about possible health changes or focus areas. I plan on seeing Janet forever!

Ru
Review №41

Been going to this location for years and Elva does an amazing job. I go about every three weeks and definitely feel great afterwards. Highly suggest this location as my wife goes as well. Only knock is the text notifications to go into the building when they are ready. Waited after my appointment time and still nothing so I just walked in.

Fa
Review №42

Daniel is an excellent listener and has truly helped me during this healing journey. After years of chronic shoulder pain, he truly makes maintenance a priority for me and reinforced the concept of taking preventive steps to avoid future injury. I’m very grateful for his help and his skills.

Ja
Review №43

Ive been coming to this Massage Envy location for several years and always go to Daniel. Hes awesome! Highly recommend, especially if you get lots of headaches like me. Ive recently noticed a huge shift in customer service from everyone here and it feels less sales-y and more therapeutic and relaxing (which is usually the vibe you want when youre going for a massage).

Am
Review №44

This company has really turned around!Therapists are staying longer now. Which is great, because I loathe having to restart with a new massage therapist!I see both Emily & Amy here! They are fantastic!!

Ma
Review №45

Comfortable environment and great massage therapist. Emily was wonderful and I look forward to future appointments.Grateful to be able to utilize my membership here.

Ci
Review №46

Antonia once again worked her magic on my 90 minute massage. She is hands down one of the best therapist I have ever experienced and I would highly recommend her.

Ca
Review №47

It was my first time getting a facial and my birthday. Nothing was explained very well at all. They new it was my first time and nothing was talked through. It was relaxing and Im sure I fell asleep once or twice on the table. I just was things were explained to me of what would be happening. Definitely wasnt what I expected I thought there would be cleaning of my pores, it seemed it was just a moisturizer face massage. Probably wont be going back.

cr
Review №48

I highly recommend seeing Patrice at the paradise valley location. Very knowledgeable and will take the time to listen. She gives a wonderful massage. Coral at the front desk is always so helpful and will go above and beyond to make sure to take care of scheduling appointments.

Gi
Review №49

Ciera was an amazing therapist! I’m confused though. My appt was for 10, she didn’t come out and get me until 10:12 and then she finished at 10:59. It just seems like the massage should have gone 10 minutes longer at least? Maybe I’m wrong though?

Lo
Review №50

Made an online, first time appointment with Patrice. The office called me and prepped me on their Covid process. They also mentioned that Patrice has a heightened sense of smell and allergies to all scents. They told me not to put on any scented creams or perfume. I didn’t think anything of it. My body lotion was applied at 6am and my appointment was at 4:30pm. Long story short, as soon as I get into the room with her she accuses me of wearing perfume and says she can’t work with me. She was kind of rude/crazy about it. There was nobody else available. So my warning to you is if you wash your body or hair with anything that has a scent, do not book with Patrice. Patrice should rethink her career choice.

Ha
Review №51

I booked my appointment online and showed up and got all checked in--even paid ahead of time. When the masseur came out and said a name it was not mine. It seems they double booked the schedule. I was extremely disappointed as my shoulders had been hurting pretty bad and nothing was compensated over this mixup. There are many places to go get a massage so I would recommend finding somewhere else to go.Update to my review: I received a call from the manager and they compensated me with a massage. Alex gave an awesome massage and would recommend.

Ja
Review №52

Good service. BUT I was surprised that the rate went up $10 per mo., and an additional $10 in addition to the $23 charge for the extra 30 min., which I was informed of at checkout. My 1 year contract is rate specific. This also eats into what people leave for tips.

Mo
Review №53

Enrique is extraordinary 🫶I felt so much better walking out, then I did walking in.Magical hands. 🙌

Ev
Review №54

Karlo was great I went in for a very stiff neck and shoulders. He was very knowledgeable and highly experienced therapist. He was able to help me out and the massage was exactly what I needed.

Do
Review №55

This has been my home ME location for years. Janet is hands down the best therapist there. Im so glad I was able to reconnect with her!

mo
Review №56

I have been to Patrice previously. She cares about her clients’ concerns and suggests muscles involved that should be worked on depending on clients’ pain points. Her knowledge of massage benefits for the body is obvious and very helpful.

Le
Review №57

I enjoy the opportunity to access a variety of massage styles from a wide selection of therapists. It is easy to match what my body needs any particular day with the therapists at Massage Envy. The staff are very friendly and welcoming.

Ty
Review №58

Enrique was great! He offers a unique massage unlike one Ive experienced before. Thank you.

Ka
Review №59

I went into an Anxiety Panic Attack! I walked in wanting to relax and all I received was Fn questions. Was a gift from my Cousin & I walked out. My Cousin went in for a 60 Minute Facial as well, started 3:45pm done by 4:30pm, what a horrible company.Sent me 3 questionnaires; 2 to confirm appointment and another about Covid info. Upon arrival was given another questionnaire about my skin type, daily treatments, skin care line & etc, could have been sent beforehand. In room with treapist had more questions; treatment wanted, treatments recently had (botox/waxing & etc). The woman Kathy, had a mask on, spoke low and her English wasnt great, couldnt understand her. I would have liked to have beforehand information about treatment selections going into a new place. Will NEVER go back to a Massage Envy.

Mo
Review №60

Angelo did an amazing job stretching my previously broken hip and was cautious about my foot surgery. He listened very well and only went as far as I needed him to. Loved loved loved

O
Review №61

My massage therapist , Adrianna, is awesome,so attentive to the areas that I need the most relief,very personable and continually makes sure your comfortable and happy with what shes doing,shes awesome,if your thinking of going,Id say go,and Id also say ask for Adrianna

Ph
Review №62

From the minute they answer the phone theyre trying to sell you something. Ive been in there 3 times and at least twice they cut my massage short. They call it an hour massage, which means 50 minutes and then they find a way to make it 44-45 minutes!I dont think its not the therapists fault, I dont think the management allows enough time between massages.Then when you come out they try every trick in the book to try to get you to make another appointment or become a member.I left there feeling like I had just dealt with a used car salesman!Thats not how one should feel after a massage.

Je
Review №63

Karlo was great. I needed a firm message to a skiing injury and he did a great job of working it out. I am sure that he could have turned down the intensity but there are many message therapists that could not have worked that hard fir 60 minutes. He was also very knowledgeable on what was casing my pain and what to do in the following days in terms of stretching and exercise.This location did a great job of following COVID protocols. They provided all measures necessary to protect people.

Su
Review №64

My only disappointment was that the therapist turned on the timer BEFORE she left the room, giving me time to undress & get on the table. My “one hour” massage was closer to 47 minutes! 50 minutes is not an hour, & less than that is not acceptable

Ga
Review №65

Angie was AMAZING. She made me feel very comfortable and relaxed. I am not one to get massages but I will DEFINITELY go back now. Thank you so much.

An
Review №66

A year ago I was in a car accident that changed my life and left me with pain and muscle spasms daily. Today I got my first massage since the accident in hopes it would relieve at least a little muscle tension. I got more than I expected. I left feeling more relaxed than my muscles have been in a year. I also felt an emotional benefit from the massage as it was the first time I truly relaxed since the accident. My massage therapist was Monica, I highly suggest her as her therapy was mind, body and soul.

Ro
Review №67

Was gifted my 1st massage. Leslie was very personable and really went to work on my back and shoulders. Ill be back again.

ch
Review №68

Enrique is the best!! I have had the opportunity to have him as my massage therapist for 15 + years!!! Always does a wonderful massage!!

LU
Review №69

Love Karlo He’s outstanding Now the rest of staff can use training. For the last year either I or my husband get cd felled. We show up and we get sent home. Last year// manager was even rude to me. She wouldn’t sympathize with our dissapointment of been sent home. “You have no appt “. Clerk and manager didn’t care nor show any sympathy. No Apology. I had to raise my voice to get reaction then manager threatened me by calling police. It was bad. I didn’t return for months. Only retuned because of Karlo

Su
Review №70

Enrique was my masseur and he was absolutely fabulous. He really knows physiology and is very skilled, and was also very respectful and careful to preserve my modesty, which I appreciated.

Tr
Review №71

Emily was great and even had suggestions after the massage for stretches I should be doing. Thanks! Looking forward to my next visit!

Ch
Review №72

I like Massage Envy but it takes so long to make an appointment online.

C
Review №73

Patrice was great! My massage was just the right amount of pressure and I slept like a baby. Patrice was very professional and will be back.

YU
Review №74

The year is 2022, the CDC has made it clear and admitted that the paper masks DO NOTHING to prevent the spread of Covid. Yet, Massage Envy thinks they are on the cutting edge of safety by requiring people to wear worthless paper masks, not only just in the waiting area but while you are face down on a table with your face in a pillow. are they TRYING to kill people? I will take my money elsewhere to establishments that use common sense and science to make their policies.

J.
Review №75

Leslie at Massage Envy is very adept at meeting my needs. I wish they could clone her so she can be more available.

Ma
Review №76

I go for medical massages. They enable me to move with much less pain. Dawn is able to find the knots and dispell them. Having 3 falls in 18 months resulted in a torn rotator cuff, 4 torn labrums, and a torn meniscus. Massages have allowed me to get on with my life.

Je
Review №77

My massage with Ciera was so awesome that I decided to become a member. So far Ive had three massages with Ciera and they were all great!

Be
Review №78

Patrice is amazing, and knew exactly what areas to work on. She is very intuitive, friendly, and communicative. I will be back to see her next week, and frequently.

G'
Review №79

Everyone is very sweet andit is all very warm and welcoming.P.S. Patrice is my new favorite! She really knows how to work out those knots!

Ju
Review №80

DAWN at massage envy pv is amazing. I almost don’t want to tell you about her because she’s really hard to get an appointment with because she’s so popular! And rightly so!

St
Review №81

My mid and lower back was acting up(hurting) so scheduled a deep tissue massage. Elva worked her magic and I’m almost pain free!

Na
Review №82

Emily gave me one of the best massages I ever had an Ive gotten monthly massages for over 15 years. Thank you Emily at ME on Tatum in Phoenix, AZ..👍👍

La
Review №83

Angie was wonderful she helped calm me as I am very claustrophobic and did not realize I would need to wear the mask as I was face down. It was a great experience and I would recommend her highly.

Ro
Review №84

Aesthetician was great! Very pleased with the results, she was professional, informative and made me feel relaxed during the facial. Highly recommend Rhiannon!

Cl
Review №85

I’ve been coming here for a few years as a member and have found a couple therapists that I love (& only go to them) for deep tissue massage and neck tension. The location is very clean, friendly and professional staff and all taking extra care with COVID.

Qu
Review №86

Janet was absolutely amazing, very intuitive and open honest communication. Amazing advice for after the appointment. Very much recommend this therapist

Am
Review №87

One of the best MEs Ive been to. The front desk is familiar with the company, the manager is delightful and the masseuses/masseurs are great. Ive been a member since 2006 and have been to several locations across the country.

Ad
Review №88

Love my therapist Tina and Im a long time Massage Envy fan from Hawaii. They always deliver great service and atmosphere. Such a great value!

He
Review №89

Gail is an amazing therapist. She listens and helps with whatever you need. I would highly recommend her to anyone.

ga
Review №90

Fantastic and very well ran....Ciara was great best Massage I ever had.

Me
Review №91

Elva was great! I explained to her where I needed the most work done and she really focused on those points. I feel so much better!

Co
Review №92

Emily without a doubt is the best! I work as a commercial plumber and am constantly working myself to death, but after Emily works on my tension I go home as good as new!

St
Review №93

Enrique gave the best massage! I’m happy toHave found a great therapist there! He is professional and is a great massage therapist!

Je
Review №94

I was made welcome by front desk staff.Patrice listens to my needs, and took me from a place of being in much pain to great pain relief. Very pleased as always!

Aj
Review №95

Best place to get a relaxing rub down. This location seems to professional staff that are clearly good at what they do. The customer service is great too soon as you walk in the front door. Only negative is the sales pitch on signing up you must listen to but not pushy at all. I highly recommend this place. Great location too!

Ke
Review №96

Courteous and professional from the front desk to the massage table. I will be going back to Janet for another great massage.Thank you Massage Envy.😄

El
Review №97

Daniel is absolutely fantastic! Excellent deep tissue massage. Focused on all the areas I needed. Thank you!

Sh
Review №98

While it took awhile to get an appointment with Enrique, it was definitely worth it! He is an artist with magic hands and a wonderful demeanor!

Jo
Review №99

Always a smiling face when I go always helpful. I like she listens and I feel comfortable with her. Antonia always does a job I could go to sleep on her table

Ke
Review №100

Rhiannon was awesome! She gave great info and her skills were refined. Have already rebooked another session :)

Te
Review №101

This one the only branch that have all good massage therapists. Zack, Enrique , Danieland John are really good . Jill and jared also good . The price is perfect . Love it so much .

Ro
Review №102

Got an appt same day ( cancellation )Adrian was terrific focused on the areas that bothered me. Appreciate the convenience and good service

H
Review №103

Daniel is an amazing massage therapist. He is professional, experienced, and skilled. I highly recommend him.

Ed
Review №104

Janet is very professional with both massages and stretching....I would highy recommend her for both procedures.

Su
Review №105

Janet was excellent and very professional. She did an awesome job and would highly recommend her.

Al
Review №106

Excellent massage from Karlo again! Friendly and personable and makes sure that you leave feeling relaxed. Friendly staff at check in as well. Highly recommend this location.

Ma
Review №107

Thank you Angel! That was honestly the most relaxing message I have ever had. You were incredibly attentive and thorough, and I will definitely being returning because of you.

Ch
Review №108

Leslie is always great. Very thorough and professional. I wish she was available more frequently!!

Be
Review №109

Daniel has been a wonderful masseur! Always feel super relaxed and taken care than of after the visit!

Je
Review №110

She was absolutely amazing! Best massage I have ever had 😀

Lo
Review №111

Enrique has compassion and it shows through his touch. Very intuitive, knows when to go lighter or deeper. Thank you Enrique

Gi
Review №112

Enrique is excellentHe has the paws of a bear knows how to use them and hes very knowledgeable

Fa
Review №113

Best massage I’ve ever had. Daniel was amazing and I left feeling great.

Kr
Review №114

Great way to get back physically if overworked or overstressed. Frank is an exceptional therapist. Take a moment and treat yourself to self care.

Em
Review №115

Patrice was very good. Will use her again!Cierra was very good and very pleasant. Will use her if Patrice is not available!

Ch
Review №116

Leslie was awesome best massage I had with in month I appreciate them seeing me on short notice because of miscommunication with another company

Ga
Review №117

My massage with Ciera was excellent! She listened carefully and worked with precision.

En
Review №118

Best massage in my entire life. Both therapeutic and relaxing. Emily is absolutely amazing.

An
Review №119

Leslie always does a great job, and answers all my sports massage related questions.

Co
Review №120

Angelo has a very unique technique (relaxation/vigorous flow). He is very professional and almost put me to sleep!

Co
Review №121

Karlo was fabulous ! Wonderful deep tissue massage and removed knots I didn’t know even existed! 👍👍⭐️⭐️⭐️

Li
Review №122

Very friendly & professional, proficient great massage with Antonia.can’t wait to go back!!!

Bi
Review №123

I love Massage Envy! I would NEVER be able to afford a massage every 3 weeks if the prices were not so reasonable.

Ja
Review №124

Literally the best spa! Front desk girls are so nice ;) annnnddd the therapist really care about you!! Everyone is very nice and welcoming

Ri
Review №125

She is the finest masseuse which I have ever had work on my back. She is the only masseuse able to to give me relief of my back pain.

Sh
Review №126

I think Daniel does a great job. I wish there would be more surface area covered though. Like the top and back of the thighs.

Cu
Review №127

Therapist (Zack) is great. Receptionists on the other hand need to learn that 1 cancelation isnt a personal attack on them.

Ka
Review №128

Leslie is fantastic. I always feel better when I leave her care.

Na
Review №129

Professional & friendly atmosphere.Really clean facility. Love this massage envy. Nazma

Ka
Review №130

Best massage ever! Great techniques. I feel wonderful today! Thank you!

Cl
Review №131

Very clean. Patrice is a good masseuse and does what we ask her to do.

Pe
Review №132

I love Ciera she’s the only one I will go to! Tell her to add more days

Ri
Review №133

What about ventilation? Front door stays closed. Door to hallway stays closed. Massage room door closed. Massage room ventilation takes some creative thinking. Why keep the other doors closed? Weather outside is delightful!

Sh
Review №134

Ciera gave me a fabulous massage. Relaxing atmosphere and everything was clean

Em
Review №135

Gail was great 👍 She was able to give me plenty of recommendations for specific issues, etc.

Ca
Review №136

They never have availability and it is too busy. It is always uncomfortable blurting out how much gratuity to leave with a room full of people. I have cancelled my membership and won’t be going back.

Ja
Review №137

The single most important asset you currently have at Massage Envy is Emily. She is FANTASTIC

Ro
Review №138

Just love ❤️ this place! Over 10 years as a Member!! Massage Facials & much more!

Id
Review №139

Daniel provided one of the best massages I’ve ever had! Thank you!

Ja
Review №140

Dawn did my massage not Leslie. Dawn was wonderful. I will be back. Thank you.

Sa
Review №141

Elle was super nice and made sure I was comfortable throughout! I was very relaxed after

Ga
Review №142

Dawn is an awsome massage therapist and goes above and beyond to help me with my concerns

St
Review №143

Professional, clean, Janet has a fine touch and she listens and the front staff is friendly and efficient.

Mi
Review №144

Leslie is an awesome LMT! Edyta gives great support up front!

De
Review №145

She listened to exactly what I needed and gave the perfect pressure. I wish I had an hour and a half with her.

Do
Review №146

Elle is very knowledgeable about muscles and gives great stretches and massages!

Ka
Review №147

Daniel really helped my tight muscles and headache! I definitely recommend him!

J
Review №148

Elva was awesome!! I was so relaxed I even dozed off for a bit!!

Ka
Review №149

Koree was awesome! It was my first time trying the back facial. It was very relaxing.

No
Review №150

Excellent massager. I am planning to be a member of Massage Envy in California where I live. Thank you.

HB
Review №151

Enrique was fantastic, did great work on my neck and shoulders

Ki
Review №152

The desk staff is friendly and professional. Enrique is thorough and very skilled!

Ri
Review №153

Everybody is friendly. I feel safe and always leave feeling better. Have been going here over ten years

De
Review №154

Always professional and extremely clean. Welcoming atmosphere and good availability for appointments.

BA
Review №155

Always enjoy my hour at Massage Envy. It is relaxing for my mind and a workout for my body.

Ki
Review №156

Enrique is an awesome therapist! This location is clean!

co
Review №157

Elles knowledge is truly impressive and will find what is hurting and fix it highly recommend

Ha
Review №158

Thank you to Karlo for a great massage. I like that he listens to feedback .

ga
Review №159

The staff and the therapist Amy set all great thank you

Su
Review №160

Excellent atmosphere. Very cordial staff and technicians. Clean envirinment

Ma
Review №161

Janet is very conscientious when it comes to detail and the body!!

No
Review №162

Angie was very sensitive to my special needs.

Em
Review №163

A much needed “me day” and Koree did not disappoint! Melted my stress away!

Al
Review №164

Patrice is terrific. My go to therapist from now on.

Se
Review №165

Letizia for facial was rude and unprofessional, take your time and money somewhere else.

S
Review №166

Janet was genuine and an expert at her craft! Thank you!

Ka
Review №167

Emily is the best massage therapist at Massage Envy!

Tr
Review №168

Great massage, relieved my back pain. Thanks Leslie

Sh
Review №169

Great place! Nice people

Sh
Review №170

Didn’t love the therapist style but wasn’t horrible.

Ca
Review №171

OMG!!! All the sore spots I had yesterday are gone! Thank you 🙏

ti
Review №172

Go in tight and soar, come out loose and relaxed 😌

Ma
Review №173

Adrian is a 5 star massage therapist !

Sa
Review №174

Antonia does an excellent massage

St
Review №175

Did not follow through on putting services on hold. Customer service needs improvement.

Be
Review №176

Did good job on making my neck pain go away

Jo
Review №177

Excellent experience, as usual.Thank you

Ro
Review №178

Fair, affordable prices for great services.

Bo
Review №179

Terrific massages! Professional environment.

vw
Review №180

Antonia was an excellent therapist.

Ja
Review №181

It was a wonderful facial with Koree!!

Ca
Review №182

❤she is always wonderful.

Ma
Review №183

Best massage ever!!!

Mo
Review №184

Elba was really good!

He
Review №185

Daniel was fantastic!

ja
Review №186

Good prices good massages

De
Review №187

Wonderful massage by Liz!

Be
Review №188

Enrique is great!! 👍🤗

ms
Review №189

Elva is the best!

Al
Review №190

Enrique is AMAZING!!!

Ry
Review №191

Daniel was awesome!

St
Review №192

Great treatment!

Ma
Review №193

Daniel is the knot master

la
Review №194

Gail is great!!

Ke
Review №195

Everything was perfect.

le
Review №196

Dawn is amazing!!

As
Review №197

Fantastic

S
Review №198

Leslie is the best

An
Review №199

Great experience!

Information
15 Photos
199 Comments
4.6 Rating
  • Address:13637 N Tatum Blvd Suite 16, Phoenix, AZ 85032, United States
  • Site:https://locations.massageenvy.com/arizona/phoenix/13637-north-tatum-blvd.html
  • Phone:+1 602-992-4400
Categories
Working hours
  • Monday:8 AM–9 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–9 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–8 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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