Vape Escape is a great shop for all your vaping needs! The owners are incredibly friendly and knowledgeable, and are always happy to help you find the perfect product. They have a wide selection of juices and accessories, and their prices are very reasonable. The shop itself is clean and well-organized, making it easy to find what youre looking for. Whether youre new to vaping or a seasoned pro, Vape Escape is definitely worth a visit. Overall, a top-notch shopping experience!
This was my first experience shopping at Vape Escape. The owner was knowledgeable and friendly and actually special orders vape juices for his customers! Talk about impressive customer service!! This will be my new vape store and its right around the corner from the house.
Second time ever coming to this store, I only came back because the first time I was here they had the exact Vape juice that I wanted and it is hard to find that kind, the guy that waited on me was super rude the first time when I came. the store supposed to open at 10 AM the open sign was lit up and I was there three minutes after,but there was a bathroom break sign on the door and 30 minutes later no one still came to unlock the door or wait on any customers so I ended up leaving, there was another customer also waiting in the store to open. whoever is the owner of this business needs to hire some new workers or make sure the ones they do have working actually does their job and works. I won’t be back!
Best customer service! I wish I would have gotten his name but I came in on 9-23 and the guy that was working was so nice and knowledgeable on everything. I am new to the vape life but he took the time to show me everything I needed to know about it. He showed me what my options were then showed me how to set it up and how to work it! Best customer service and super clean store, I wish I could give you guys more then 5stars.
Great place. I just started vaping(to help quit smoking) and decided to stop in Vape Escape because I wasnt too happy with the vape juice i purchased online. I spoke with Will behind the counter and he was super helpful. He was more than happy to answer the questions I had. He recommended and told me about a variety of juice options. I was very happy with my experience at Vape Escape and I wish I had gone there first rather than shopping online. Ill definitely be a repeat customer. Also to note, I parked across the street by the pizza shop, but you may be able to park right in front of the store.
They are super helpful. Im new to vaping and the women who was working helped me with everything even taught me how to change my coils. She was so attentive to what I was looking for. Theyre super helpful and I recomend anyone to their store. Theyre simply the best. Very honest people.
I usually deal with Dakota or josh but the last time I went in i met Kayla. Everything was fine at first until she got a attitude with me for no reason at all. I got tired of the rudeness so I just walked out and went somewhere else. I do not recommend going in there unless one of the guys are working!
Kayla is absolutely amazing to work with whenever I come in. Shes knowledgeable on the product and gives me tips when I am having vape problems. For such a small store, they have a large selection of e-juices as well! Parking is limited and alongside an avenue which is an inconvenience but there is nothing that can be done about that.
If your not 1000% your going to love your device do not buy it its impossible to return it. They only give instore credit and if there is nothing wrong with it they wont take it back there has to be a manufacture problem. Definitely not buying another mod, but juice selection is alright.
I started vaping 2 years ago and have been to almost every vape location in the immediate area. From Cross Lanes, Barboursville, South Ridge, and even many outside of the state. The crew at Vape Escape are by far the best. Polite, insightful, knowledgeable, helpful and honest. They are looking to get what you need. Their only issues come to location and stock; but the inconveniences are worth the quality of their store.
Would highly recommend. I wasn’t sure what I needed when I went in, and Kayla was very helpful & informative about the products. Clean atmosphere. Very affordable. Will definitely be purchasing from the store again.
The staff were very knowledgeable and helpful. They were quick to offer tips, help me set up my new equipment, as well as give honest feedback on different products. They were also very friendly!
I really want to give them 4.5 stars, simply cuz no one deserves five stars but they come very, very close. Super friendly and knowledgeable staff. Best vape store in the valley.
Just moved into town and when it comes to juice Im Picky, i have been vaping the same kind of juice from the old store I used to go to for years, but moved so had to find a new flavor, well they helped me find my New Favorite! This is my go to store for all my vaping needs, Staff is supernice also!
STELLAR!!! Went to Vape Escape off a referral #1. #2 Called ahead to check on a certain coil. The owner/manager (not sure) not only had a great quality coil for my Smok Alien box, but she held the coils for me to pick up. #3 The lady then showed me some proper coil usage and gave me a long dripper for easy refill. #4 she also gave me a couple rubber safety bands to knock it all off simply because she didnt have a tank small enough. I realize the freebies arent gonna be an often thing, maybe never again. But the atmosphere mixed with the tutorial and the decent prices will definitely have me coming back!!! Vape on
I am disappointed in vape escape..I have had two different bad experiences with vape escape..the first was a conversation over the phone..the woman hung up on me when I was describing the difference between a mesh coil and one that she had in stock Wich was not mesh...the second instance was when I called and informed a man working their that I was coming..it took me an hour and a half to ride my bike their..I arrived and it was about to storm..I called several times and nobody answered..it was around 6 pm..the website says they dont close until 10..very disappointed in the customer service aspect..
No websight to see selection. No salt nic or pod vapes, they only have a select few mods and tanks for sale. Selection of juice looked good if you want freebase juice
Good variety to choose from, Staff is always helpful, easy to talk to, and all have a great sense of humor. A great store
The people that work at vape escape are great! Always very helpful!! This is the only place I buy my juice.
Keith is absolutely one of the most helpful and pleasant retail associate I have ever dealt with. I pass 2 other vape shops to get to them
Great shop willing to answer any question to help you, good variety of juices. Would highly recommend to use them.
The first few times I came in, awesome, great experience, excellent juice, and good prices. Try the hulk tears juice for sure.
Very help staff..assisted me with my first purchase..very knowledgeable employees..
Always good customer service and a nice selection of products to choose from.
Great place and wonderful customer service! You wont be sorry if you stop in.
Service is alright, but any time Ive been in here, their selection has been scarce, and theyre a bit overpriced on some things.
It was the most awesome place I had a great time they are very friendly
Super nice and knowledge sharing folks. Stop by and see them, plenty samples and huge selection 👍👍👍👍
Very informative on their products and vape devices.
More than helpful. They go the extra mile for customers and it is greatly appreciated!
The lady that worked there was very helpful on helping me to find the right flavor
Love the owners and love the employees 😍 cheapest and best prices around 😍
Very friendly and comfortable environment! Also very knowlegable about products!
Great folks, great products, the best way to drop nasty and dangerous tobacco smoking.
Wonderful! Good products and knowledgeable sales person.
Went there on February 15 of 2020 at 4:15 in the afternoon and it said closed. I guess they’re out of business now.👎
The BEST people run this place, plus great selection!!!
Very nice place and very helpful staff will help in anyway
The lady who worked 1/30 was a great help. Thank you!
Always open for my needs. Really like the location.
Very conveinnt. She is very nice...prices little high though
So friendly and helpful. I love this place.
Not my kinda vape shop. But the employees really do care.
Great store. Good selections
The staff is very friendly and helpful!
The staff is very educated and friendly.
Helpful staff that helped explain the different products.
The staff are always nice and helpful!!
This is MY vape shop!!!! Love this place :)
Good and knowledgeable staff. Clean.
I couldnt rate it high, because I as not in your store.
Nice lovely friendly willing to help..
Clean and organized. Friendly staff.
Very friendly and helpful.
Excellent service!! A++
Customer service is good!!
Amazing customer service
Knowledgeable staff and friendly
Friendly and moist helpful.
Very helpful and knowledgeable
Fast easy
Favorite vape shop!!!
Very nice place
Fast and convenient
Lots of selection
Nice people
Fast and convenient