Went to this location yesterday. The young lady working there was the best. Very helpful and nice. The store is clean and well organized. They definitely have a huge stock. My new vape shop.
Such a great experience! Patricia, the absolute star of the show, welcomed me in immediately with the warmest of welcome’s, and made sure that I got everything I needed within my budget, guiding me through the process. She’s amazing, and the store is too.
Very bad.The seller on April 8, 2024 at 1:30 pm did not want to give me the complete product I purchased, and at the time of making the claim, he told me that they do not issue refunds and that I have to wait one more hour for the other manager to arrive. .lack of respect from this seller.
Everytime I go in there little black dude with the hoodie has an attitude. You in a drug shop, take something to fix your sorry demeanor. Everyone else seems chill.
ThAnk you so much, to my New beastie,ROSEMARY...IVE been in shops from my Hometown, ANHORAGE ,AK. All down the 48s , XHAIL, will be my last New shop...ROSEMARY was the best tho, she is very knowledgeable about the products, and has the patience of something unseen when I comes to customer service..throwing out an invite ROSEMARY, to try out the new delivery systems, she shared with me... 5 stars...
Everyone needs to search Vape Shop Employee comes unhinged This place hires only the best lol hahaha. Not sure how this place survived captain nutjob
Great selection of vapes and vaporizers as well as glass selection, the prices are great, as well as the customer service!
They’re the best!! Been coming her for almost 2 years. Mandy helped me with my hemp upgrade and questions
Your employees are unhinged. Yelling and hitting customers over a shirt and hat... Thats pretty sad.
Was given something completely different and inferior than I requested at this location. Awful service, and management never got back with me when I contacted them about it. Total rip off.
My whole household comes here often, and we love it! Everyone is super friendly and helpful, especially Chelsea. She always recognizes me and knows just what I need. Definitely recommend!
Every time I come here I have the best experience thanks to Chelsea! She is so sweet and helpful! She makes me feel comfortable and she always puts a smile on my face! Great service! Thank you so much Chelsea!
Mandy was awesome!!! Very knowledgeable about the products and made some great recommendations!!! Thanks Mandy! ♥️
I walk in, I not see the ladies Ive been dealing with for months. Some guy in behind the counter
Great service had Chelsea and Dyanna help me very knowledgeable and sweet abt everything definitely my new spot
Best smoke shop. Good products. Great customer service!
Man child working at the counter will scream at you if you wear any trump affiliated clothing.
Very helpful and patient staff. There is an accessible ramp in the plaza, but it us VERY steep and not within the access range of some wheelchairs solo or electric chairs.
I really enjoyed this location. Store was clean & customer service was awesome. Patricia helped me around thank you!!!
Little ginger guy was rude and acted in a very disturbing manor . Avoid at all cost
I started coming to this place during the pandemic right after the lockdown was lifted. And I’ve been coming ever since. I just love coming in here. I love the selection of incense. I always find some neat scents. Also, I love how knowledgeable their staff is. One rep helped my boyfriend pick out a nice vape pen and I got some Delta 8 gummies. I discovered the Delta 8 was too much so I moved to Delta 9. Another rep told me all about the intelligence of crows. They said they liked feeding the crows as they had the mind of a 7-year-old. I looked it up on YouTube and it was indeed true. I had no idea. I just love the clothing selection and array of hookah lamps. But can y’all get some plus size shirts for the grown and sexy ladies. I tried some Cbd honey sticks too. Let’s just say I prefer not to taste the Cbd. So my search continues. Also, I bought my bf on 420 day. He loved the T-shirt he received. It was like watching a kid in the candy store. I love their loyalty program. It’s very beneficial. And they give a military discount too. One thing I would improve is their candle and ashtray selection. Also, their lighters aren’t girl friendly. We like old school lighters with cool decor on them. Nonetheless, I’ll be back.
Never been to a vape store where someone had an attitude. Sad.
Great experience with the girl who closed New years Eve they had closed but she opened the doors and let us in we got what we needed she turned me on to a good strain she was knowledgeable and friendly five stars
I had the most unpleasant experience with this place. The dude at the counter treated me like garbage, because I told him I was a Republican. He brought up politics and began using profane language to describe pro life supporters. He literally went red in the face and refused to sell me almost $220 worth of vape products. He had no interest in the store making money and all he wanted was to push his own personal political point of view. I wasnt able to get his name but he had a red beard and his voice went really high pitched when he started screaming at me. Three other people in the store left without purchasing.
Just wittnessed how your employees treat republican customers. The foul mouth on the gentleman employee is something you should be very proud of. Because of his treatment of coustomers you will not see me in any of your stores. i maybe a republican but my money is green something you forgot.
This Xhale is one of my favorite stores to go to for basically everything I need to smoke or vape. Their prices are always better than other stores nearby and they have sales constantly. This store especially the employees are always friendly and helpful. I love coming in around holidays too because they decorate the store really well inside.
This is my Go to smoke shop and the staff here is always so friendly and well Informed about their products, which is why I’ve been coming for years now. Had a great experience with Rosemary today, definitely coming back (:
The best Vape Shop in Atlanta Metro area,staff is nice and efficient.they get you the best products and have ample knowledge of all selections,I would only goto Xhale City!
By far my favorite location with the best staff and anything I need is always in stock .. Ive visited quite of few shops in the atl metro area, Loganville is by far the worst..
Great selection, It’s probably fine for a single stop shop if youre in the neighborhood. Tried to be loyal to this place for 2 years and have gotten a range of ok and bad experiences. All i wanted was chill consistency. wont be back.
Love this place. They have the best selection of vapes and my favorite flavors are always in stock. The staff are very friendly and knowledgeable.
I love this place. I came on probably the slowest day out of the week (Sunday) and the staff were super nice! One of them were off the clock but was still helping me with a purchase. You cannot get any better than that! Highly recommend to all my peeps.
Love this store! It’s got everything you need and the employees are so helpful!! Plus they have amazing deals on 4/20 and 7/10!! I go here for literally ALL of my smoke shop needs. Wouldn’t even try to go anywhere else, because I’m NEVER disappointed at xhale city!!!
Amazing people and friendly staff, wide selection of products and the workers are vastly knowledgeable, love coming back here!
Was closed when I got there at 7:30 on Sunday, but the page says open until 11:00pm. Wasted a 40 minute round trip and gas because they don’t have accurate hours listed
Xhale is dope - lots of products, excellent quality, a rewards program, and nice people. The staff is great, they take the time to help, and they always make great recommendations. Been a customer for years - 10 stars
I got here at 10:50 drove all the way from Buckhead to spend some MONEY and the broke person working closed the doors before they should have losing their boss some money. Wednesday the 19th for whoever it may concern (Aka the business owner who probably likes making money and not losing it)
Staff very helpful, had knowledge of all products. Store full of everything you can possibly need and if you dont know what it is, they explain it to you. After visiting store in Tucker I would not go anywhere else.
This store is very clean and presentable the employee from the video has not worked there in years and they have an amazing staff not sure why all the hate comments on here over an incident from 3 years ago that is way past resolved... will always give Xhale City my business.
Place was cool, vibes were awesome…do recommend. Rosemary and Chelsea were very helpful.
Quick easy in and out. Great instruction on types of product available for purpose.S/O to Chelsea. I got everything I needed.
Tyrus did a phenomenal job! Worked great with over the phone, great man clean store and overall very positive experience at this location. I’ve been to almost every single Xhale city and this is one of the better ones!Edit: I have delt with Jose as well! The entire staff does a phenomenal job! Keep up the good work you guys! Much love
Always great customer service. Wide variety of nice things. My wife and I love this place.
Great store! I live in PA and this is one of the best I know of. The employees are professional and their selection is awesome! Dont be deterred by one former employee that you might have seen in a video, hes no longer there. Everyone whos there now is friendly, knowledgeable and professionally minded.
I understand it is not not the owners fault, but to employ staff with that mentality is business suicide. Action must be taken, and even a follow up apology video, or something....EDIT: 5 stars because they took positive action
I walked in here and was immediately told to leave and “go back to Mexico” by the liberal employee working there. I’m not even Mexican i’m Puerto Rican. If you are a person of color please avoid this racist establishment.
Great location always friendly faces working.
This is the closest location to my house, so of course I’m gonna give it five stars. What else is there to say, every employee that works here is usually if not always very helpful and friendly. Plus, the place is clean as hell. Which is why I will be a regular customer here from now on.
Always have good prices and customer service.
The staff is wonderfully knowledgeable about the products in the store, very polite, and quick to find answers for my most complex (and sometines odd) problems. Ive been with xhale for a couple years now as my steady go-to shop but this particular place just feels good to be in.
Great selections and great employees
Chelsea helped me today and she does great customer service
After the video I seen surface on TikTok, inappropriate work behavior , rude, disrespectful. The problems you have at home, political views stay at home , at work all we do is business.
As a Republican Costa Rican, the man at the counter called me racist and then I told him I was hispanic. His face got so red. so pathetic. Will tell all my friends to stay away from this place.
The shop is pretty big with a wide selection of different items. It was my first time there and the clerk working was very friendly; Welcoming me and offering me assistance just a few moments after I walked in. Will definitely visit this location again.
Chelsea was so nice and Great customer service! Helped me find what I needed immediately.
Just watched ur employee verbally attack a customer for wearing A HAT that he disagrees with (TikTok). Since u havent addressed the issue, the public poss. believes u agree with this kind of violent & disgusting behavior. Im surprised local media hasnt picked this up. Too dangerous to shop at ur establishment and, ur employee should be facing assault charges for hitting the customer.
The best and the most friendly customer service ever! Justin was very detailed and a ton of help, definitely ask for him!
Mikey was awesome! I forgot the other guys name (so sorry!) but he was great as well. Very knowledgeable, friendly and spent the time to help me find what I was looking for. Customer service A+ 👏🏼
Best smoke shop anywhere close to tucker
October and Julz went out of there way to accommodate my needs, I called the tucker store today for a specific piece and they went out of there way to FaceTime me and help me find exactly what I needed. They’re knowledgeable about their products and customer service was 100%.
Excellent service, help and very knowledgeable! Always have some sort of deal with juice and very affordable. I’ve been to this location various times and never had an issue! 10/10 will come back again!
Love coming here always have new stuff with clean store. Old smoke shop I went to they never dusted I could not stop sneezing. And the new slide I bought with the built-in screen works great thanks a lot guys
Great vape selection. Great pipe selection. Juices are hit or miss. And when you miss its missed for weeks and always blamed on the warehouse. It just leads me to my other shop in which I began shopping at more because they seem to have a more reliable warehouse for stock purposes. Would love to be able to come to xhale city more as I love the staff and the vibe.
Ive been coming here since they opened. The manager Hannah and the staff are super friendly and always helpful. I will continue to spend my money with them.
Im an amateur vaper, so i visited this place and the guy with glasses was so nice, he explained me everything, he gave me some advices and suggestion for products, i really appreciate your good customer service!! They just earned a new regular!!
It’s crazy how you don’t address all the reviews about your crazy employee. He should be fired if he’s not already. And the video has gone viral and isn’t going away anytime soon. As a business I would hope you do what’s right.
Great selectionGreat staffParking though is a 2/5 stars
Pretty clueless employees, dont bother going if you have anything like, questions. Product i purchased said it wont do what she said and if course no returns.
Every time I come in Julz is always helpful! That goes for all the employees! Love the atmosphere and they always have great deals!! Great place highly recommend!!
Always great prices, we actually live near another vape shop but we drive an extra 15 minutes to come here. Hubby just got 2 bottles of 6nic 200mil bottles for about $21. It was out of a bargain bin but if you like deals thats always the way to go.
Each and every time I went in they were so kind, patient, educated me on what I was buying, the customer service is consistently on point. They always go above and beyond. Shoutout to Jose, Kevin, Matt, and the other guys who helped me. Thanks a bunches. 😊
Great staff and great overall environment. Loved the atmosphere! Kevin in particular was a very knowledgeable guy and got me my first vape setup. Will be coming back to this location soon!
Guys listen everyone is welcome here we apperciate all of our customer no matter. what we pride our selves on is our customer service and the situation that happened in december of last year has been resolved and i welcome everyone to try us out as the current store manager let me personally invite you to check us out we have good price and and any thing that i dont have in stock i will try to get in for you i want to thank you for taking the time to read this and all customers that come in to my store are very well taken care of by my hand selected team thanks for your timesincerly,kevin
The best price and the staff was absolutely great. Took his time and discounted a tank,coils and juice. I live two hours away. Worth the drive to go back.
So I went here a couple days ago after I lost my last vape pen at work. Whitney helped me look through like ten different options, eliminating each because of price or wattage or whatever. But eventually after what felt like hours of searching, she found the perfect one. I appreciate the help tremendously. Ive been coming to this store for almost four years now and this is by far the best customer service experience I have had at any xhale city. She should honestly get a raise or a prize or something.
This store is awesome!!! Its convenient due to the store hours and the staff is cool and knowledgeable. Even had a sale 20% off of everything. Definitely one of my go to places
Great service!! Josh and Travis always give good customer service and Educate me on the product Im puchasing. This will be my 10th time visiting this location outside my home location with xhale on panola. They are also awesome
I saw the video of your snow flake coming unhinged because of a republican hat. Smfh will continue to spread to all my Georgia friends and family
Hires Employees that start a yelling tantrum over someones hat.... be better. If youve seen the video on tiktok then you know 😂😭
Great shop. Always has what I need.
Dissregard all one star reviews as those reviews were specifically about a ex employee who was fired over the issue not the store the store itself has a good selection at good prices and loves americas freedom to have your own opinions
This is the 2nd time I have been to the location where they were closed for a shift change.....which is a HUGE INCONVENIENCE!! They had a sign on the door that stated they will open up in 15 mins....I waited outside in my car for 25 minutes!! Theres no telling how long they were doing the shift change because the sign was already on the door by the time I got there. Went yesterday.....closed again!
This place is conveniently located but I purchased what I asked for to be 3mg nic and the gal gave me 6. I shouldve double checked so I think this may be on me. But sadly they dont carry what I like(merkury) but they do have an array of juices and she seemed knowledgeable of them. Would return but would advise to double check your nicotine content before walking out.
Fantastic customer service and selection. Julz is awesome and showed me all my options. She knows her stuff. Thank you Xhale city!
Everyone Ive encountered there have been chill and easy to deal with. The variety of products is vast and the prices are as good or better than others. Nothing but good to say about this place.
The manager I spoke to tonight was very helpful with getting me what I needed. Highly recommend this place. She was extremely nice.
Honestly I besides the guy. This location is one of best places. I promise you wont find a better location in tucker. Ive gone to this location for years. They have always hook me up. Never been disappointed
Okay so aside from the ginger kid this place attracts a lot of weird people. That guy was not a one off for this place. Random circumstances occurring in this shop seem to be the norm. But alas I digress. This is the worst Vape shop. The guys behind the counter are not knowledgeable about what they are selling. They have terrible customer service and they all look completely out of it. Like Coke head and Meth head out of it you are better off getting a vape pen from your neighborhood drug dealer. I guess that must be the look they are going for. Legit Trap house experience . But if that is the kind of experience you are looking for then this is the place for you.... But its nice on the inside thought :\
Amazing service amazing products
Great staff as usual even if it was a different location. The selection isnt as big as some of the other stores but the pickings were still pretty good.
This place have great customer service and it smells delicious.The staff is very knowledgeable about their products. The products are very sexy. Definitely will be back.
I came in for the first time and Lisa helped me out. She was amazing and so helpful! Highly recommended! They a ton of varieties of juices and vapes!
This place is bad ass, prices and loyalty program like no other and Tobi was actually better than a lot of customer service representatives from stores that I see now and days. Thank yall so much, highly recommended!
Vape juice is ok. I came back to buy more, however, I saw Hilary Clinton pegging this ginger employee. There was a bit of a wait time until I got the juice, however, good experience overall.
The friendliest staff ever, great deals all the time and they have such a nice selection
Best Fing vape shop ever!! Ive been vaping for a long time and visit many shops but the customer service at this shop was crazy good. The rep Tobi was awesome enough for me to do my 1st review (in life). He took the time to break down pros and cons of every device I looked at. I will not be visiting any other vape shop any time soon. Thanks!
Place is fabulous, has a wide variety of vape devices and juices. Plus the staff was extremely friendly and knowledgeable. Definitely recommend for all your vaping needs.
Shopped here regularly for a while until I was sold the wrong 50 dollar atomizer that never left its box or packing and was told I couldnt exchange it for the right one. L business, take your money elsewhere.
Large selection of everything. Polite and helpful employees. Its open late at night so I can go after work.
Great store. Well educated staff to help with your selections. They also have a very good rewards program.
The type of people you hire
Tyrus has been a very knowledgeable and helpful employee! Jose is great as well. I will never go to another vape shop.
Great people work here. Very professional and nice. Has a lot of vape juice plus more.
Xhale city Tucker is the best location! They always have just what I need. got today ! michelle and john were very helpful!
Unprofessional to never answer the phones there and are forced to come in to see workers laughing and kicking back with music up, to find out they dont have what you want. Nothing wrong with being relaxed, but be professional first....
First time at this location but employees were helpful and they had what I needed. They also have great prices!
I hope that horrible employee that went viral dont work there no more I sure wont shop there if he does
This has been the BEST shopping experience in a long time. The Manager Jose is the Best. Very knowledgeable and took time to answer all questions.Thanks for schooling bruh.
Service is always good. Wide variety of products to choose from. So far, Ive always found what I want.
Great store and great people. Ignore the lames.
I came in and bought corals for my vape pin and they gave me the wrong size. I returned later and told them they gave me the wrong size an that it didn’t fit. They told me sorry they wont let me exchange it like if it was my fault.
Xhale City is Xhalellent . Friendly and helpful staff even if your in a fog of wondering which waggy way to go.I canine barkleave the selection, doggone great prices and sales always going on. Be sure to go out get some walkies and wag in .
Very knowledgeable and pleasant experience every time I visit this location. Always great new suggestions on new flavors.
Tried calling to get an idea if the place. Worker was rude. Ill never stop there even if it would save me money. Also, is in a horrible location.
Amazing layout at the store, cash back rewards, friendly staff, and great selection, makes this store easily 5 stars.
I came to xhale and October was very patient and helpful with my needs helped me look for a water pipe that suited me perfectly I am definitely coming back!!
Jules was very professional and took time to explain everything to me!!! Very great experience, I will be coming back often
I came here wearing my Trump hat hoping to see a screaming guy. I was disappointed as it was just a normal stop.
Great store, friendly helpful staff . Decent pricing & good selection for CBD dog treats.. way under online costs-i will be back 🐾
This place is terrible the ginger beard employee threw a 20 pound weight at my head because I’m Canadian!!!
Amazing staff and great prices. Huge selection of almost anything you could want.
Employees are always friendly. Good prices and they have a Rewards program that I love...
Carlton was great always takes care of me always coming here!
I didnt know yall fired the screaming child? Its funny the maga guy had more patience i would have stomped out big ging for cryin like a 4 years
Apparently this company hires mentally unstable people so go else where absolutely ridiculous how their employees are allowed to behave
From Canada. 5 stars because they fired the screaming ginger snowflake. Great job 👏 I don’t even vape
Ill never shop here again after seeing that lunatic treat that customer like that. Lost my business, buddy. Nope.
Honestly love this place and the staff is always super cool
Terrible customer service, how could you disrespectfully refuse to serve a customer because of their political ideology? Shame, I’ll support another store.
Great customer service. The young man who helped me answered my questions with patience and kindness.
Youre not allowed to shop here if your not a Democrat. Democrats only!! Republicans not allowed.
The lady who is very cute and wears glasses, was very nice
Watched the video of your employee raging out on a nice paying customer its reached canada 🇨🇦
Horrible service!!! Stay away from these guys horribly over priced! double the price on hardware and juice much cheaper elsewhere plus they are anti American!!
John and Michelle were helpful and great customer service,Good pricing and a lot of selections
Bought a vaporesso. It died like 3 weeks in. I called xhale city up and guess what?you got it, they dont handle any warranty anything on my 100$ mod. Seriously I bought a premium piece of kit and they said call somebody else.
The store was helpful, allowed me stay in my budget and had exactly what I needed
This is where that man baby blew up and went viral. 5 stars. They fired him
Very unprofessional. You need better employees behind the counter that know how to separate their personal beliefs from business.
Top customer service, and they have all kinds of products and brands for anyone. 10/10
Good customer service, thank you Julz for all the help. Best employee at this exhale city location.
Horrible to see the video that was posted. From whats going around d the general service is horribleMaybe itd be a wise choice to screen your employees better
Everyone here is so nice and i only pull up to this location!! they’re great over here!!
Terrible service from Mr ginger baby which didnt like what my shirt said make America great again so yeah not going back here
Horrible experience. guy who owns it is a communist who despises freedom and liberty. kicks out people who voted for trump. get this libtard place shut down.
ABSOLUTELY love the staff at this store particularly. They know their stuff
Amazing store. Has a little bit of everything. Found hemp cigarettes here. Very good and priced well
Great experience. She offered help & answered all questions
They have everything in my opinion and its my favorite place to visit the cashiers are all friendly and polite
Great shop. They have what I need and all of the staff are super friendly
Always friendly, great prices, and an extremely convenient location. Would recommend to others...
The best around from my experience! Super cool employees, Thank you
By far the best Vape shop around. Workers are extra helpful, and has everything I need everytime.
That ginger makes people like me vote 1 star on places like this even if they fired him. I actually remember the child. Never forget the video. Crying child. Like a baby.
Thank you for firing the employee that harassed the customer who didnt share the same political views.
Was not a nice place. The workers are very mean people.
5 stars for firing the triggered child. Products want to be sold regardless of political views, thumbs high!
Im giving this shop 5 stars based off the latest comments and reviews
Easily the worst vape shop I done been to terrible prices I walked out as soon the rang me up walked down the road to the next vape shop it was like 15-20$ cheaper
I stopped in on small business Saturday and they gave me a 65% discount on a small water pipe. Great deal and great service
Super cool place I love it here
5 stars because they fired the little ginger kid. Make America great again.
Terrible selection, not very friendly staff. Taking my business elsewhere
Unprofessional cry baby behind the counter, Id check his computer hard drive
God experience good service employee was polite, professional, and patient.
Simply the best!!!;
Avoid this store. They hire people who think its ok to assault people if they dont like whats on their hat.
They closed 10 mins earl . As we pulled up the lock the door... I will let be back to this xhale again
Awesome place!! Great deals. Thank you
Vapor, coils, tanks and more are really out of stock. Other than a long trip, its a good place to be.
They refused me service because I had a pro america shirt on. This was unacceptable
Watched your employee verbally attack a customer for wearing a hat that he disagrees with.
Thanks to kevin a very nice employee i got a bunch of pop vape disposables
Worker smelled like straight weed. Not against weed. But take a shower bro your the face of that establishment.
Quick and friendly
Never go here because they attack and judge people based on who they vote for and support.
Store was big and the guy up front super helpful
If you want popcorn lung, go here. Bad product. Horrible customer service. This place should be closed down.
They had dicounted Vape Juice $10.00 a bottle!! Great place!!
Open late,clean open space,organized, well stocked with a variety of supplies!
Thats going to be a no from me dawg. Poor selection and poor staff.
Great customer service!
Went in, showed my ID dude over the counter ruined my abroad ID Thinking it was fake now i gotta wait to get it fixed thanks
Cost too much but other then that its a good place to look then buy online
Great Staff Michelle is Wonderful :) thank you
They always have what Im looking for and the employees are awesome
Great store Mr. Brian did an EXCELLENT job.
Great prices and a pretty decent selection.
They like to scream at customers here. Not cool.
The buy one get free of the pops are bad . The pops are burnt Xhale stop killing your customers
Staff with the giner beard tried to jump me cos i had a maga hat on.
The best vape store in atlanta!