Tobacco World

As usual with a review from Adventurous Loner, the less words included, the better. I have just rediscovered this place and am enjoying it all over again like a second first time.

My first time coming in. I thought how cool the store was. Sadly I couldnt really look around because the owner /clerk Literally walked from the counter and stood in front of me and followed me through the store. It really made feel uncomfortable. Made me feel like I was going to steal??? So unfortunately I couldnt really see there products that well

Awesome store, well worth the trip. It has pipe tobacco and tubes, & so much more. 6STARS

Good shop and best prices. Thanks guys!

They got everything its a great head shop and its huge did I mention it was huge they got everything you can imagine everything you need they got it one spot and their prices are very competitive

They have a big choice of any kind of tobacco products. And probably the only place in the area where you can buy a tobacco pipe.

Great selection but pricey. He did give me a 5% discount. Nice selection and inventory. The staff one man was helpful and friendly. I would recommend this store.

Love this store, young man that works in there is amazing and soo nice, always has the exact things I want and need, they have amazing incense about 50 different choices 10 for $1.25 20 for $2.50 and 30 for $4.24 ( I believe this is what the prices were if not they are very close ) I didn’t even I’ll go in there for them but couldn’t resist!!! :)

I think its a great smoke shop. Prices are reasonable, and staff is helpful.... Tons of bongs, water bongs etc.

I always go there from the first day they opened, normally all the employees are very friendly and helpful, Today 10/25/22 a young employee like 20sh years old and apparently is part of the family owners of the place was very disrespectful, I asked her for a non-rechargeable vape and I was very emphatic, she replied that Google it,we already started, I told her that she should know the merchandise she was selling.I made the payment and when I opened it I realized that it was rechargeable I tell her I dont want it so please give me another one, she starts arguing with me and I ask her for a supervisor and she tells me its her, which I tell her I want someone above her, in that course she starts yelling at me more,and I ask if it is serious that she is disrespecting me and yelling at me as a customer and she answers yes and I increase the tone of voice from part to part until the owner came out, even so the owner speaking to her in her language she kept yelling at me and disrespecting me.These young employees do not know how to treat customers or look for options for customer satisfaction, they are very disrespectful and do not care if you like it or not, they must give a customer service training to all employees who deal with the public in especially to the youngest if they do not want to lose their clients.With this specifically bad experience Ill give my business to someone else

Best tobacco store in Palm beach county!!

Horrible customer service with use of vulgar and disrespectful language to the customers. Very much on the pricy side which is very surprising with the quality of their products. While they do have a vast quantity of things to sell, they use lesser quality products and sell them at a higher rate to maximize their earnings.

I am or was not sure I will be anymore a consistent customer, however I went there to buy over $200 worth of stuff. I got there at 10:48, they close at 11, so I thought and the doors were locked yet there were 4 people high as a kite. I know the manager and she always says the store is open until 11. I’m sure especially if she was making margin on $200 worth of merchandise, she would be mad. I then called and the guy was not only high, but rude, who is rude when they are stoned out of their mind. He said I close at 10:45. Then don’t advertise you close at 11 if your employees are going to close early.

I love this store. It has tons of items and many choices. The store is always fully stocked and always open which is way convenient!

The owners are terrible. They have a great selection but the prices are outrageous! They have a couple of employment that are amazing and knowledgeable but everything else about this place SUCKS. They never open when they say, the owners switch products and labels all the time, they never open on time. Like seriously, if you cant ever wake up and open at 9 then dont say you open at 9. Oh and would it kill you to brush your hair before work, scumbags with no honor!

All of their plastic tobacco water pipes leak or already have my new cracks. I pointed this out they put him right back on the Shelf so be careful. Glass pipes are beautiful but they break in a second America is $50 to $500 leaving hard sometimes. I purchased one are you aware they do not exchange or give you your money back. I spent a lot of money on Tobacco this establishment since its been open. Theyre overpriced and actually have horrible customer service. So if you purchase something dont expect to get your money back if its broke

Best smoke shop within a 5mi radius of my job. Great prices and real vapes. Thanks guys!

This store is great. They have all the top VAPE products in the market. They always have great deals on selective items. You can order in store for anything you see online and they will contact you when your product arrives. Thanks guys i definitely found a great store in West Palm Beach.

Not only was everything ridiculously overpriced for the amount of stock they have, but the guy who checked us out was insanely rude. Me and my fiance heard him in the corner cussing up a storm about customers and the proceeded to be rude to us. I was very disappointed and will never go back. Its a shame because first appearance makes it seem like the best store ever. Also, I dont recommend taking your time because you will be told to leave.

A little spendy, the staff that works there is helpful in education about any products. The up charge on everything is the highest you will find in the area unfortunately. Nice selection. Organized. Clean.

I just started working at tobacco world two days ago and I love my job. We see many types of customers and try to provide the best experience for each customer based on their own needs and wants. Our store is open from9AM to 11PM. Great place

Normally my go to spot, but I left the area for a year and came back, and the young cashier who mishandled my attempted purchase seemed very distracted as she charged me for 2 of the same item, and put back the actual 2nd item I wanted. You still have my business, just slightly disappointed.

Honestly, Ive been to nearly every head shop in Palm Beach County. This place has the best selection by far. The staff was nice. The place looks and feels professional. They just need more parking spaces and to expand to more stores. They could easily dominate the Palm Beaches.

Love this store, so clean and organized. Holly and Sam are wonderful and both of them have amazing product knowledge. I love the vape they helped me buy!! Will definitely be back (:

Excellent staff very knowledgeable about their products. The store has endless endless amounts of products on hand. Anything you could possibly want concerning the use of vaporizers are usually in stock and on display. Various other items used for smoking tobacco are readily available as well. They have a tremendous amount of inventory. If they dont have it they will get it for you.Needless to say I really enjoy visiting this shop and I frequent it often.

Its a very nice looking store, its clean , the prices isnt bad either , the staff member was very helpful and nice, he was able to help me choose which vape pen I should buy. The pen works fantastic too, ill definitely visit this store again .

Extremely knowledgeable about their product. They also stay open 3 hours later than any other tobacco / vape store. They also called the owner and asked if we could get a discount on a dress that was originally marked at $50 and we got it for $10.

Great selection, fun novelties and really amazing staff. The girl working was very helpful and friendly.Polly StottlemirePort St. Lucie Florida

Elderly woman behind the counter (who was just staring at me until I had said something) wouldnt exchange an unused glass attachment piece that didnt fit my water pipe, despite an employee saying I could exchange unused pieces it if it didnt fit. When I had mentioned said employee, she had immediately said he was fired before I could even finish my sentence, which is obviously a blatant lie, and went on to tell me all glass sales are final which is another outright lie, as I have been going to this store since I was able to buy glass, have never been told that, wasnt told that when I bought the piece, and there isnt one sign in the entire store that says so. A real shame since I probably buy at least 5 bongs a year (break a lot lol) and even have a rewards member account with them, and the lady cant even let me exchange a piece for one that fits. Didnt even want a refund, just a piece that I can actually use! Will never be coming back, extremely insulted by the lies and unprofessionalism of the elderly woman behind the counter. Hopefully she receives some training on how to greet the customers or any form of customer service at all. Real waste of $60, probably could have got the same piece for like $30-$40 at Smokers Edge or Wonderland over in Royal Palm.

Great variety of products at reasonable price. Staff makes the difference, very nice and helpful every time.

Only 4 stars because, as with any specialty shop, youre going to pay more for certain items than you would at any other location selling the same items. I think its wrong of stores like this, or bicycle shops, or any specialty store, to price gouge. Asked the clerk how much their least expensive (cheapest), grinder was. 14 or 15 dollars. The itty bitty ones I was looking at I wouldnt have given more than 4 dollars, never mind 15!!I am eternally grateful that they carry pipe tobacco. Its getting harder for me, it seems, to find locations to buy loose tobacco.4 Stars... Overpriced as any specialty shop would be...

They have everything I could ever imagine! They have great customer service, really good prices and amazing products. Even fresh tobacco. I’ve been coming here for years never disapointed

Man oh man !!! this is a place, all the smokers out there needs to go there, if you are traveling through west palm beach. Last week I was in west palm FL, and some how I googled it and I was amazed by their collection, decoration and very friendly crew. Awesome place awesome collection you need to be there. Hope you find this place and enjoy their awesomeness..

I get that its Sunday but I ran over here needing just one thing (knowing exactly what it is and where it is) and was turned down 5 minutes before close. Dude w the kurt Kobain Skrillex cut couldve helped but obviously wanted to leave early. I used to work at a vape shop and would always service customers if they needed something.. even after we closed. Thats just being a decent person. First time coming here-very disappointed

Love this place very well put together and organized price are reasonable compared to other shops

Honestly, changing the review to 5 star, the place has cheap cuvies and always fully stocked, great staff very knowledgeable.

A bit pricey and vibe is kind of quiet and weird but they have a good selection! Should have some music going and a more fun atmosphere and staff could act more upbeat and enthused.

I went to the store and after waiting 10 minutes nobody knew how to change my coil they sale the tank they sale all equipment but they dont know how to change the coil awesome

Great variety..great help ..only thing though they should have small vape pens to sample the variety of vape juice instead of just smelling them..not the same. But in all nice place ill be coming back😁

Amazing experience I think the prices have been spiked but other than that zac was incredibly friendly 👍

Stay Away!! Your better off purchasing anything you need online for half the price or go to a different vape shop. Employees have no idea what they are doing. People that dont speak or understand English would be more help than these so called employees.

Staff is friendly. Main manager is so bad that employees vent to me about how cruel she is. Its crazy bc they know nothing about vapes. Smh

I love getting all my smoking accessories from there the staff are super friendly and helpful. They have great prices as well. My favorite smoke shop!

Cool Store always polite. I pick up my rolling tobacco and tubes their monthly they also have a good selection of other things that might pique your interest

They actually keep my juice and coils stocked unlike alot of other places. I show up and its there. Lol. They keep everything stocked good place.

All of the essentials you can think of and more! Love this place because I know they always have whatever I need to make my smoking session a successful one✌

They should be more respectful with the schedule. travel for 10 minutes to get to the place and it was closed earlier than the schedule.

Products dont work and they wont replace them

THE PRICES ARE ABSOLUTELY RIDICULOUS HERE!!! My coils are almost $9 here and $5 any where else. DO NOT waste your money here

Havent been there in a while but its a cool Staffing cool products used to be able to roll your cigarettes there two hundred at a time but I dont know if you cant anymore.

Great selection and amazing prices! Also the staff here are really nice :)

They dont accept manufacture coupons that they sell from there own merchandise.I wont be going back... poor service and high priced.

Ive bought several pieces over they years. Good quality, if you look hard you can get a really good price

Huge selection for whatever your smoking needs are. Friendly and helpful staff that will help you decide what you want if you dont know.

Not a bad place but the pricess are a bit high for the low quality of glass that is carried. otherwise a decent place and open pretty late.

Great customer service good vibe good selection of products will be back to shop again

One of the cashiers hailey was fine ..... Wanna go again to get her number but ... The prices are high.

People are helpful and its usually never busy. Always greet me when I go in to get my wifes tobacco or filters.

Friendly staff, good selection of items and hours are great. Definitely would recommend to any smokers out there.

Buy all our Vape and vape flavors there. Prices are a lil more than other places. But, you get what you pay for.

Great service my freind loved the selection they had

Love this store. Prices are great and the employees rock!

Cool store. Has all your needs. Love the incense selections. Masks are required for entry.

Cool selection of stuff. Things say one price at the counter and something else on the cash register be weary.

Onyx was the best ever most definitely our spot from now plus best selection in paper you can find.

Great service, competitive prices. Definitely my new go to

Always friendly staff. Huge selection. Especially if you vape or roll your own cigs.

The prices too High. Cheap products, no Like . Tobacco world not good ! I’m not happy . Don’t provoke me please ...

Beautiful place! great staff, very helpful, prices are reasonable...

Very helpful and informative staff. Huge selection great prices.

Staff was helpful. Plenty of supply. Big thanks!!!

Owners of establishment doesn’t pay employees, they don’t pull permits or use licensed contractors.

Owners of establishment doesn’t pay employees if you work here you’ll never receive commission

Awesome prices on tobacco as I roll em myself and great selection on loose or bagged tobacco can even follow them on Facebook wow!!!

Super helpfull staff. They have loose organic tobacco and herbal and hemp smokes.

Great staff! Plenty of product and reasonable prices!

Love this place. Has everything you need and more. Very friendly people

Great selection. Friendly staff. Good prices

Store has everything that I need and the employees are very helpful

This place is open all day, has a great selection. Prices are averag3

Bad customer service. They sold me rotten tobacco on sale. But wont let me return it. Then blamed it on the boss. Rotten tobacco, mold and dust pieces.

The atmosphere is fun wish we had more good people that enjoys there job

Amazing products, Great customer service and very conveniently located

They wont let me in with my knives on my belt have to leave them in the car that is my issue thats it

This place is a find they are very helpful and a pleasure to talk too

Sold defective items. Customer service is terrible. Won’t shop here again.

Very disappointed in cigar stock

Every time i need something i find it here always have a variety of stuff.

Helpful staff. Wide variety of product choices. Will return.

Always friendly staff. Prices are unbeatable.

Excellent customer service. I bought a juul & love it.

Dont ever go there!!! Bad customer service!!! They will still your money!!!

I like the bald guy that worked at 10:40pm on Saturday. Love to that guy.

Nice set up for retail shop. Used to social shops myself.

Very nice clean place got my GCB and feeling much better..

Friendly staff, good selection. A bit overpriced.

Good place, very friendly staff

Martinez was very helpful , and went above and beyond !!!

The employees dont go out of their way to help.but good products

Great place to shop ,frendly ,Great product

Great place !!! Prices have certainly gone up here !~!~!

The young lady that worked there did not seem to know that much about what she was selling

GREAT ASSORTMENT OF UNIQUE AND CUSTOM DESIGNS AND PARAPHERNALIA. GREAT ASSORTMENT OF INCENSE AS WELL!

Love this place go here at least twice a week

99% of the time they have the cigs I want / need... Are friendly and have them ready as soon as they see me walk in. 👍👍

Good options and staff has good knowledge on products

Sold fake puff pars there also very high priced for other items

This place has all my favorite smoking accessories

Really cool store with helpfull people

Nice and friendly place

Real nice place the staff is super friendly

Cool shop, very knowledgeable employees

Good service and prices are fair.

He was very helpful kinda pricy though

Staff very accommodating. Beware of the Native brand

They are selling fake blue razz Puff Bars. Something I’d expect from a gas station

Cool place friendly helpful staff.

Best Vape Smoke shop in town, LOVE Angela!!!

Good place. Ok prices

You can find pretty much anything you would need for smoking about anything.

Friendly staff store has everything you need.

Great place. Very helpful.

Major rip for brand cigarettes. Paid 20% more per carton than a gas station down the street

This store has alot of smoke accessories. Check it out.

Diego chill

Very knowledgeable and friendly staff.

Very helpful and friendly staff!

Nice store, good selection

They sell dunhill cigarettes. awesome place.

Had what I needed when no one else did!

Great staff, great prices

Easy and interesting place to shop at

Nice pieces, large selection

Only tobacco shop Ive found that sells tobacco tubes

Excellent selection of products

Best cigar selection in S Fl

Great Customer Service....

Customer service needs work!

Surprisingly big. Lots of options

Extraordinary customer service

The best deal in town

No returns this store sucks

I want my money back :)

Aaaaaah ok at best

Had everything I wanted

Refrigerator broken. No selection of cigarettes!

Nice helpful people

Big smoke shop lots of options

Great selection

Cool shop!

Good prices

Very friendly

Love this place

Great place

Liked it

Wide selection

Excellent

Has everything!!!!!

Excellent and good customer service, and a very good quality product.

The employees do not have complete knowledge of the types of cigarettes

Sometimes they have expired products. They change it, but they are still expired.

Good attention

Has a variety of tobacco related products

Very complete

Excellent

👍

Regular