Massage Envy

935 Riverdale St G100, West Springfield, MA 01089, United States
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Massage Envy
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Ka
Review №1

Michelle was great! She explained everything in advance and answered my questions without hesitation. Appreciate her level of knowledge and understanding of the process and what I would expect there after.

Li
Review №2

Michelle is always great! I have had quite a few facials with her, she is very professional and knowledgeable. I will continue to book with her every time.

Al
Review №3

Nashim for Massage Envy West Springfield is amazing!! Been seeing him for many years. He helped and continues to help me through my battle with cancer. His knoledge, communication and giving you and your body what it needs is BEYOND any massage therapist I’ve had in the past. Book him NOW because he books up fast!God bless!

El
Review №4

Judith was excellent. She was able to concentrate on the body parts of my aches. I felt really good after her session. I would recommend her to anybody who needs a good massage.

Ma
Review №5

Mark is a really good massage therapist. He truly is one of the best I’ve had anywhere. I love how he takes a moment to “center” himself before he touched me. When he did, I could feel the heat of his hands through the covers! Immediately I knew it was going to be a wonderful massage!

Pa
Review №6

Just had the best massage with Kimmie! She is professional, very skilled and has a great personality too! Thanks Kimmie!

Da
Review №7

This is my second membership with ME. Staff are always welcoming and current manager has been super understanding and helpful. Joy is the best! Always so friendly and I come out relaxed after every session with her.

Mi
Review №8

Judith did an amazing job, she is very professional and welcoming. After the session I felt brand new, but I also knew I would be a bit sore the next day. I have condition in my upper & lower back. Beside that amazing job!

ca
Review №9

Always look forward to my 90 minute facial with Michelle. She is very know about all things self care. I have learned so much from. Her massages have to my favorite part :)

Br
Review №10

I’ve been coming here for 2.5 years, and I always have a positive experience! The staff are very friendly & Jackie always has me feeling so much better after a session. She is a great listener and attentive to what you ask for!

Ma
Review №11

Melissa is a truly gifted massage therapist. She reads the body well and can provide any depth of pressure you desire. I will definitely see her again!

Mo
Review №12

Ty Kimmy! What a seasoned professional massage therapist. Ive been to many therapists and the plan for me post injury is really great. Highly recommended.

Ed
Review №13

Jenni is amazing! She has been taking care of me and helping to keep my chronic fibromyalgia pain at bay for years! Can not recommend enough!

Do
Review №14

Melissa was AMAZING! I am dealing with sciatica issue. This was last minute booking (I truely believe the powers that be brought us together ). She worked all the trigger points and knew exactly where to focus. I walked out feeling like a new person. I have been a member since 2011 and have had so many great therapist, but she by far tops them all. Thankyou I slept through the night and woke up with out pain.

Sk
Review №15

First time at West Springfield Massage Envy. Mark was a wonderful and very professional therapist. He concentrated on my trouble spots as well as all over massage. Kudos to Mark

Ka
Review №16

Melissa has the magic touch! She listens to my needs and addresses them accordingly. Love her! Much needed. Worth every penny having my membership!

MK
Review №17

Michelle was fantastic. I had expressed concerns with pain from a massage I had the day before my back facial. She addressed the concerns and was careful not to aggrevate the areas in which I was having pain. I believe her background in massage therapy was a big benefit. Today is the day after my back facial and I have no pain and feel fantastic!

st
Review №18

I forgot the name of the woman who did my massage but she was fantastic. Im sure they can look up that information. I would love for her to get a bonus.

Ra
Review №19

Jenni has a warm and welcoming energy! She was able to work out spots I didnt even know needed it. Thank you!

Ju
Review №20

Lindsey was great, skilled in identifying what was giving me trouble and helping improve the situation.

Pa
Review №21

Kim is absolutely amazing. She’s very attentive to your needs and always makes you feel comfortable. when you leave you always feel relaxed and pain free.

Am
Review №22

My very first massage at ME and have to say Amazing! From the easy on line booking and extremely helpful and friendly women at the front desk to Deb who was brilliant and talented it was an unbelievably positive experience!!! 👍🏻

Br
Review №23

Lindsey was an outstanding MT and (I didn’t catch her name) the woman working the desk was friendly and welcoming. Great experience all around and I highly recommend them!

Ro
Review №24

My massage with Kim was amazing. She is definitely my new favorite masseuse. Thank you!

Ch
Review №25

Jenni helps enormously every month with getting my muscles relaxed and feeling better overall.

Ja
Review №26

Nashim is great for massages and extended stretches. He is an effective communicator about muscles. The staff is pleasant and create a calm environment with the spa music. I appreciate the appointment reminders. I do appreciate the little things he offers like a warm blanket during the massage session, a hot wash cloth for my hands and water to drink after the massage.

Ma
Review №27

Judy is a very good massage therapist. I always feel relaxed and refreshed after my massage!

Ma
Review №28

Judith is amazing she worked out the knots in my back and is such a sweet person 10/10 recommend!

Pa
Review №29

Nashim was great! I have been going to this location for awhile, once a month, and I have seen just about all the therapists. I think I have found my permanent massage therapist in Nashim!

Je
Review №30

Had my first massage with Melissa. A wonderful experience. She was very helpful and gave a great massage. Very relaxing.

Vi
Review №31

Should get negative stars. I cancelled my membership, following ALL their requirements. Filled out all paper work, in person, as required. Still being charged 2 months in a row later. They are saying paperwork is not there. Which is bull. I drove there specifically to cancel!!! These people are unprofessional and I will be contacting a lawyer and the BBB. They make it so hard to cancel. By hard, I mean they lose paperwork, and do shady things! I followed my contract, and yet, they dont have to follow through??? Really??!!! They point blank LIED, saying nothing was filed. I paid through out the entire pandemic. Canceling, knowing I was losing close to $3000. And yet, these greedy people wanted additional money, by saying I didnt do the paperwork. I always leave a paper trail. And when I find it. I hope my lawyer sticks it to them!!!

Je
Review №32

The Springfield Massage Envy has a great team. Nasheem is one of the people I see regularly and he always checks in at the start and throughout the session. Top tier massage therapist.Oh! This edited my past review, so I’ll add in some of my past information.In addition to Nasheem I have had repeated sessions with Kim and Dan, though they have less availability they are always great. I had a couple of sessions with Lindsay recently and those were also great.I also get facials on occasion, Michelle is my go to there, she gives updates on the steps and has a soothing technique. Always great.

Je
Review №33

Always a pleasant experience. My husband and I always do a couples massage. My therapist is Mark. He does a great job.

Vi
Review №34

I had the most relaxing and rejuvenating time yesterday with my massage therapist Nashime! He is awesome! I definitely highly recommend massage Envy to anyone and everyone for all of their awesome services. I love every moment that I spend there! Thank you massager!

An
Review №35

Staff very nice and very attentively too your needs. Joy was very wonderful, fell asleep a couple of times. 😀😴👍 I will definitely go again!

To
Review №36

Nashim did an awesome job! I had so many tight muscles and his techniques helped to relax them. My body feels 💯 better tthanks to him. I Would definitely recommend him!

Br
Review №37

Lindsey always ensures that my massage time slot is for rest, relaxation and she always inquires if there are issues before my appt begins that she should focus on to ensure the time alotted is specific to those issues. I always look forward to my future appts.

Ma
Review №38

Deborah was amazing. Considerate and concerned to see that I truly had a great message. I look forward to seeing her again!

Er
Review №39

Deb was great! My shoulders and neck were a mess so I asked her to concentrate on those areas and came out feeling so much better. She has great technique and a firm pressure for working out kinks. Highly recommend!

Li
Review №40

Denise at massage Envy in West Springfield was incredibly thorough with her massage and provided relief in areas of my neck and shoulders that have been locked up for years. I was amazed how loose I felt after leaving her care; something that typically takes numerous and frequent sessions, she was able to accomplish in one visit. Highly recommend Denise and I will absolutely be seeing her again!

Je
Review №41

Nashim is amazing! He is very skilled at deep tissue massage. He works on what I need until he gets results. Every time I leave my appointment with him, I always have relief from pain.

De
Review №42

Kimmie is amazing!!!! Love, love, love! Such a fantastic addition to Massage Envy. I had a Swedish Massage last night and went home and sleep like a baby. Highly recommend her!

Pe
Review №43

As always a wonderful experience. I’ve been to Massage Envy locations across the United States and this staff eclipse any that I have visited. In fact I drive from Northern Maine to western Massachusetts to experience their professionalism.

Va
Review №44

5 star in customer service but the facial was a face wash (only 1 star). Not difference at all in my face.

de
Review №45

5 — Dan is excellent! I always leave feeling and moving better than when I came in

Ka
Review №46

Denise is an excellent masseuse. She can feel my pain and alleviates as much as she can I really enjoy having massages by Denise She’s very good at her job

Ol
Review №47

My fiancé surprised me for an evening of relaxation and self care with a massage. From the moment we got there we had mixed up signing up our appointment and the front desk attendant was so accommodating and helpful. My massage therapist was Judith and she was awesome! She was so personable and really listened to my needs and what I wanted out of my session. I left feeling amazing! I will definitely be back and would recommend Judith to anyone!

Le
Review №48

Great customer service, I felt great during the massage and after. Judy was great !!

li
Review №49

Ive been going to massage envy since theyve opened. Nashime ali is one of the best massage therapist they have. He is very knowledgeable in helping with injuries, muscle problems, etc. I would highly recommend him. They also have many other great therapists there

MS
Review №50

Denise was amazing and made me feel really comfortable. I left feeling like a different person.

si
Review №51

Michelle is an outstanding at facials. She knows what your skin needs. You leave with a face glowing and so relaxed

He
Review №52

Debra was awesome, I couldnt stand up straight when I walked in and after I could. Still feeling great day after, Ill definitely be back!

Pa
Review №53

Melissa was fantastic, extremely professional and thorough!I will definitely be returning.

Tr
Review №54

I had a great experience with Jennifer. From start to finish she was courteous and professional!

Am
Review №55

Kim is a phenomenal massage therapist. Her technique is spot on and I always feel the relief my body needs at the end of an appointment. Highly recommend to anyone.

Ma
Review №56

Daniel did a great job! Very nice guy to speak with. My only problem was later on the amount of pain I had doubled and it was nasty! This morning it tapered off pretty well and I felt better. I will let my MD know next week when I see him and we’ll see where we go from there.Thanks very much!Mark

Ho
Review №57

Jacqueline did an amazing job helping me relax and feel comfortable. She talked with me beforehand about what I needed from the experience and communicated with me throughout to make sure it was what I wanted. I will definitely be a regular of hers!

Ma
Review №58

My experience was wonderful and was all that I needed. Calm, relaxing and just the right amount of pressure. Judy really listened to my needs and was considerate in addressing the pain points I was experiencing. Ill definitely be back to see her soon and I dont hesitate on recommending her at all.

el
Review №59

Denise was great she found place I didn’t even know were tense. She is awesome I booked another appointment and my sister has asked for her as wel.

Be
Review №60

Melissa is awesome and she Always listens to what I need.

Ro
Review №61

Had a great session with Jacquelyn. Almost don’t want to tell people because I don’t want to share! Lol. Seriously tho - she’s very good

Hi
Review №62

Michelle was very professional and thoughtful about recommendations- very much appreciated!

br
Review №63

Michelle gives me great facials!! I look forward to my monthly appointments!

Je
Review №64

Wonderful experience for my very first time getting a massage. I will definitely be back

Ce
Review №65

Great massage for my shoulders that had surgeries a while ago.

Ma
Review №66

Jacky is amazing.She gets me and makes me feel 100% better each time.I have arthritis pain and she knows exactly how to reduce it by hitting the right spots.Mark the owner is a great manager. Always going out of his way to please his clients.Unlike the old manager.

Je
Review №67

Judy was great, felt so much better after my massage.

Ma
Review №68

Dan is professional and caring. He listens to my needs and works at addressing each one. I always feel better after my massage.

El
Review №69

I needed to relax so I needed a soothing massage. Jackie did a lovely job. I needed a deeper massage on my neck and shoulder blade area. She did a great job feeling less tightness in that area.Thank you Jackie!My session with Lindsey was a 5. After asking me what areas were of most concern, she primarily focused on my upper back just as requested.👍Lindsey.

Ka
Review №70

This is not my first review of this particular establishment and I have to admit the last time I had anything to say I was salty as hell. I am happy to report that everyone here took excellent care of me and I am looking forward to my next appointment. I particularly appreciate Marks suggestions and support regarding my fitness goals and stretching more productively.ETA: Im afraid now I have a skin care routine and think facials are probably going to be a regular part of my life.

Jo
Review №71

I have been seeing Dan for a few years and he is very interested to know what is bothering me so he can work those areas rather than just doing whatever. I always leave feeling relaxed. I sometimes wonder if I should consider canceling my appointment but then I am so glad I didn’t. I have seen other therapist there but don’t always feel the same when I leave

Am
Review №72

Judi is the best! Always a great & relaxing massage.

yu
Review №73

Jackie was incredible you gotta go to her !!! I was so tight for years all over my body as a track athlete and she made me feel like a brand new person !!!

Di
Review №74

Mark is a very skilled massage therapist. From beginning to end I was in a complete state of relaxation.

Gl
Review №75

Michelle was great!! I had a 90 min facial and I was in HEAVEN

Cy
Review №76

Appointments are always on time. They are effective communicators (reminding, responding, changing an appt if needed etc…). The environment is consistently calm. Staff is super nice. Massage AND facials are available for you! That’s a nice option.

Sh
Review №77

Michelle told me about new O2 facial & I loved it !

Jo
Review №78

Nashim is amazing at his job! He works with you to always target the spots that need work and helps alleviate tightness in the muscle groups causing you pain. I always walk away feeling not just refreshed and relaxed, but also renewed and loosened up. Highly recommend a session with Nashim if you can get booked into his busy schedule.

Ma
Review №79

Dan has been incredibly helpful during my stretch sessions. He is very knowledgeable and I feel like I am making progress.

th
Review №80

Nashim knows how to find and demolish all the knots I get. I tried a hot stone massage and it was extremely effective in helping to release my knots. Would recommend

Ch
Review №81

I have been going for years. Nashim is amazing and always very attentive to my needs. Its like he can hone in on my knots and tight areas. Hes your guy if you need deep tissue but will adjust the pressure to what you need each session.I also want to mention Jessenia and Nora whom I go to for my facials. So relaxing and my skin feels great afterward.My membership is worth every penny and self care is so important!

Ju
Review №82

Nashim is the absolute best massage therapist! Been going to him for 8 yrs!

An
Review №83

Lindsey is very good massage therapist, she makes me feel comfortable and relieved all the discomfort I feel so far especially 😊 with stone massage. I could not wait for my next appointment. Thank you Lindsey 👍

je
Review №84

Jackie is hands down the BEST masseuse there. She is amazing! The right amount of pressure and great personality and demeanor. Shes the best!

Ne
Review №85

Had a great experience at the Massage Envy in West Springfield, and I highly recommend Mark. I was in a lot of pain, and his massage really helped in alleviating it. Thanks, Mark!

Je
Review №86

Dan was amazing. Truly listened to my areas that were bothering me. Added lots of stretching and techniques that addresses my problems but without pain. I will be back to see him.

Na
Review №87

Nashim is a great therapist. Nashim is professional and friendly therapist and I have been fortunate to have had a few of his treatments so far. I would highly recommend him.

ju
Review №88

Had a great experience with the staff especially with Lindsey she was very professional

Lo
Review №89

Jackie was great! She exceeded my expectations. Definitely booking a massage with her again at the West Springfield location. She is professional and makes sure you are satisfied throughout the whole experience.

Ki
Review №90

Joy was great, she knew exactly what my neck and shoulders needed! Thank you joy!

BD
Review №91

I was expecting more of an industrial or mall feeling since ME is in the Riverdale strip but once we were ushered back it was calming and relaxing without the overdone fake zen some places do. We had a couples massage and both Lindsey and Judy were great! Lindsey worked spots I didnt know were achy until then! Great survey you fill out on arrival asking about parts youd like to focus on as well as places you do not want to be touched. Very pleased with the experience.

Vi
Review №92

Nashim at Massage Envy West Springfield is a fantastic masseur. His technique with deep tissue massage is so skilled and unlike any other deep tissue massage Ive ever had. His massages are healing and always provides ongoing relief from pains that are bothering me. He has helped me with everything from relaxation to sinus pain to back pain.

Lo
Review №93

Jackie is amazing! I only hesitate to give her more flowers because she might get so booked that I wont be able to get an appointment. She is THAT good.

Wi
Review №94

Love Joy! Her professionalism & pressure are PERFECT!

Al
Review №95

This was my first massage ever and Joy did an amazing job! I felt very relaxed and comfortable. I will definitely come back and see her again!

Ch
Review №96

Lindsay was awesome and helped me feel so relaxed!

Re
Review №97

Jackie is a pregnancy certified massage therapist and so kind and gentle! I should have come much more during my pregnancy because I felt so much better after seeing her!

Bi
Review №98

I love Massage Envy (W. Springfield). Ownership and the staff are wonderful. My favorite is Denise - - best in the world.

Ro
Review №99

Limbers massages are top notch!! She listens to your concerns and does everything she can to accommodate them.

To
Review №100

This posting is by Linda Pellegrino.Michelle is very personable and knowledgeable. It is always pleasurable to have her give me my facials.

Je
Review №101

The staff at Masaage envy were very nice. I will definitley be back again

Je
Review №102

Massage Therapist Nashim Ali is excellent.He is well trained and skilled at pain relief. He is attentive and works with his client on tips and outside exercises for consistent and continued relief. For additional pain relief, a Hot Stone Therapy treatment is recommended. Stretching and Flexibility Exercises and Treatment is also offered.

ri
Review №103

Deb is just the best! I’m a college athlete and this place is one of the only reasons I can keep performing as well as i do

Co
Review №104

Judi was lovely. She was friendly and personal. Kept checking in for pressure, but wasn’t chatty and allowed me to relax.

ji
Review №105

Deborah was amazing! She knew exactly what I needed and I felt so much better when she was done. I highly recommend her.

Ma
Review №106

Judi is gentle and firm giving a much needed relaxing 90 minute massage and works the knots out at the same time!Dont wait book an appt today. Take care if you!

Su
Review №107

Jackie was great! I booked another massage with her.

An
Review №108

I exercise an average of twice a day, and Massage Envy has become an integral part of my self care and recovery routines. Nashim knows just how to work out knots, and use pressure points to release the tension in my muscles. Thank you!

Pa
Review №109

Yesterday I had an amazing spa day at Massage Envy. Makayla gave me a fantastic customized facial, and I enjoyed a relaxing massage from Daniel afterwards. I am thoroughly enjoying my membership. The West Springfield location is pretty convenient for an errand before or after at nearby shopping.

Ke
Review №110

Because of my schedule, I have utilized multiple therapists. They have all been excellent. Their skills and technical expertise differs, and I sometimes find it hard to choose, but So far I have been thoroughly satisfied.

Em
Review №111

So far my experience at massage envy has been great. Everyone has been kind and helpful. Jackie is by far the best massage therapist that I have ever had.

Ch
Review №112

Jenny is new at Massage Envy but she’s very experienced and gave me a great massage!

Ro
Review №113

Joy was fantastic! Was very friendly and listened to my needs. I left feeling incredible!

Ma
Review №114

When I visit, I usually see Nashim. Ive been seeing him for the majority of 7 years at this point, and started my appointments due to chronic headaches/migraines. Nashim makes it a point to get an update on whether or not Ive experienced headaches since the last time I saw him. He is extremely attentive and knowledgeable. I always walk out of my appointments feeling refreshed and relaxed. Thank you, Nashim! Youre a rock star!!

Ch
Review №115

I’ve been a massage envy member seeing Kim for years. She is an excellent massage therapist and is extremely attentive to my needs for each session.

mo
Review №116

Worth every penny!!! The atmosphere is extremely relaxing, and the massage that you receive is amazing!

Ma
Review №117

Michele gives an outstanding facial!!! She always gives me advice on the best products to use.

Ya
Review №118

Nashim does an amazing job. I always feel better leaving than when I come in. He is very kind and listens to you when you have specific areas that need work. Will always recommend!

Ka
Review №119

Nashim is very knowledgeable and knows each muscle to work individually so that you not only feel relieved but also he mentions aftercare instructions on how to take care of yourself. You’ll never be disappointed I promise

Je
Review №120

Had Deb and OMG ....shes amazing! All three MTs have been great but Deb was amazing...and thats an understatement!

je
Review №121

Always friendly when greeted at the door. The location is clean and peaceful.Dan is very easy going.He pays attention to where I need more work.He remembers where my aches and pains are.

Re
Review №122

Jackie is awesome and I love booking with her! Her pressure is great and she’s very professional!! 💕

Dr
Review №123

I had a very good experience with Jacqueline. I highly recommend her, she understand science. Thank you so much, Jackie.

Gi
Review №124

Excellent professional helped my husband’s sore back thank you!Lindsey great job

Je
Review №125

Fantastic, highly recommend. Will be coming back routinely.

Ya
Review №126

This was a great visit. Loosened up my knots well.

Se
Review №127

Love this place ! Im a UPS driver, I put a big toll on my body throughout the span of my career . Massage envy is absolutely phenomenal. My therapist, Lindsey, is extremely good at her job. She listens to exactly what I need and performs with much professionalism. I recommend this to anyone who needs/wants massages, and dont forget to ask for Lindsey!

Ro
Review №128

Massage therapist Joy will find the tension with her fingers. You don’t even have to tell her what hurts. She will find it, and she will get take care of it.I just booked an appointment for my mom.

Co
Review №129

Jacqueline is wonderful. Shes always great at removing the tension between my shoulders.

La
Review №130

The front of house staff was extremely friendly & Lindsey was excellent. I will definitely come back in the future.Hey Sage - Go Falcons

Al
Review №131

I had Jackie and she was amazing and really nice can’t wait till my next visit with her thanks

Ke
Review №132

Melissa was great! Awesome massage!

Je
Review №133

Melissa is super talented…a very targeted deep tissue massage to help with ongoing problem areas! I’ll be back!!!

el
Review №134

Dan helps me relax and declutter my brain from work. I always look forward to our sessions because he always has my best interest at heart

Je
Review №135

Dan was incredible. I am having an arthritis flair and was relieved to get a last minute session. He was so helpful!

Er
Review №136

IT WAS AWESOME!, A GREAT RELIEF!. I TOTALLY RECOMMEND IT.

Pe
Review №137

Everything was wonderful. Mark was easy to work with. Felt great after my massage and stretch.

Cl
Review №138

I had Mark for my massage. He is simply the best. Great personalityVery passionate about his work. Knows exactly what I need.

Sa
Review №139

This was my first session with Joy. She was great! And very personable.

pa
Review №140

Jacqueline was fantastic,really helped ease the knots out of my shoulders. Will definitely be back for another visit.

Su
Review №141

Javier is amazing! My back is full of knots and he does great work at getting rid of them:-)

Ca
Review №142

Nashim is one of the best on massages he really help you in exactly what you looking for , he focus on your needs I recommend it 100% youll not regret it

Je
Review №143

Lindsey always caters to painful areas, making massages both relaxing and therapeutic! She’s fantastic

St
Review №144

Great massage from team member Jacqueline! Just the right pressure to speed up the recovery process for sporting activities.

Ma
Review №145

Dan is the greatest he has magic in his hands. He’s very polite. It’s a pleasure having him work on my body.

ti
Review №146

Nashim is very knowledgeable and applies the right pressure where you need it. You can tell he thoroughly enjoys his job. Kudos to him!!!

ma
Review №147

Never able to book an appointment without going months out. Ive been a member for over 10 years and this massage envy has the worst booking capability. The company has no problem taking your money monthly and raising fees.

Ma
Review №148

Facial with Nora was Divine! She was gentle, thorough and whole experience was very relaxing.

Jo
Review №149

Jackie was great. Educational and I’m really looking forward to continuing therapy with her.

Pa
Review №150

Dan is my go-to at Massage Envy, always a great massage

Na
Review №151

Joy is very kind and professional. She does a great job helping you feel comfortable.

Ka
Review №152

I’ve seen Lindsey a few times and she is great. Relaxing sessions with good technique.

Vi
Review №153

My esthetician is Samantha. I highly recommend her, she is very professional and passionate about her craft. It also helps that she has experience from an aesthetics med spa, as well. She is extremely knowledgable when it comes to what kind of treatment your skin needs and skincare products. Her services are amazing, her honesty and sweet nature creates a feeling of calm and a feeling as if she’s like one of your friends. I leave her, with my skin feeling clean, healthy & glowing. 🤩

He
Review №154

Make sure you read all fine print if you go here!!! Members can gift hours to other people as gifts but if they cancel the membership any gifted hours get taken back after a brief amount of time with no written notification. All locations are independently operated so good luck getting anyone to take responsibility or help correct a wrong.

Fr
Review №155

Nashim continues to provide the best deep tissue massage of any therapist. I have had in the past 25 years.

He
Review №156

5 star massage 😊Very professional, friendly, and the best deep tissue massage 🤗🤗

Ev
Review №157

I went there once and had a great massage! Paid $65 for 60 minutes. Second time paid $95! Asked why is it so much more for the same type of massage the receptionist said something about being a member there you get discounts but why was the massage $65 the first time around??!! Also she was very rude asking me if I left a tip??? Who does that? and how much I left??!!

li
Review №158

Made a last minute booking for an hour deep tissue. To say this was the best massage i have had in a long time is an understatement. The place was very clean, masks worn, and hand sanitizer used. I left with no pains in my body, which is a huge deal, since i live witn chronic pain. The masseuse made sure to really focus where i wanted her to, and paid attention to my breathing, asking every now and again if i was ok. It was overall wonderful. 10/10 would recommend.

Ch
Review №159

Facial by Michelle, face felt revived and new. Followed by a massage that was incredibly relaxing experience.

Mi
Review №160

Mary was amazing. I had just pulled an all-nighter at work and they fit me in like an hour after I called. I signed up for a year with them because it made me feel so much better. It’s like the weight of the world is off my shoulders 😌

Cy
Review №161

This was my first visit to Massage Envy. I had a wonderful experience and already made a appointment to go again next month.

Su
Review №162

Mark does a great job at massages and I always leave relaxes. I would highly recommend him to people

Li
Review №163

Jackie is wonderful she is so therapeutic and I feel improved when I leave! If anyone has the chance see Jackie

Se
Review №164

Loved myExperience loved my Valentine’s ❤️10/10

Me
Review №165

Lindsey is a gift from the heavens. She is one of the best massage therapists I’ve worked with.

Ge
Review №166

Nashim is an amazing therapist! He knows my needs and is always able to give me relief!

Da
Review №167

Deb was amazing. I’ll definitely be signing up for a membership.

Li
Review №168

Tell me my child possibly needing to go to the ER is not excused because thats not my medical emergency. the office manager is often up and down on her customer service.the owners really dont care about their customers at all

ni
Review №169

Deb is a lifesaver. My wife signed up to see her too. I look forward to every appointment.

Sh
Review №170

Michelle is very professional and knowledgeable! It is a blessing to have a facial with her!

st
Review №171

Not a bad price or idea if you can ever get in and get an appointment but beware if you ever want to leave the contract. They get you in a round and round circle leaving you continuing to pay while have no services available.

Sh
Review №172

Wonderful experience, as usual. Judy is amazing!

Mi
Review №173

It ended ten minutes before the time. But other than that it was great!

Ga
Review №174

Nashim is always very helpful!

Br
Review №175

Doreen the receptionist was exceptional! Javier was amazing his massage was great! I was happy

Ch
Review №176

Today was my first time here. Very nice, clean and relaxing place but unfortunately I was not able to receive their services because I was scheduled for a massage instead of a facial. Its not a big problem but I had to work with my schedule in order to accommodate their availability and now Ill have to do the same for my next appt in a different day when is not even my fault.

Do
Review №177

Mackenzie and Jacqueline were awesome! Will definitely be back!

Al
Review №178

Like the dollar store of massages. Felt slightly unprofessional in atmosphere. paid for an hour massage and after getting undressed and starting a quarter after I was out in 45 minutes including the additional services that I paid for. Stars only for the fact that the staff was kind and the knot in my shoulder did feel slightly better afterward, what I specified and paid for was neglected and youd be better off putting some quarters in a massage chair at the mall.

Ty
Review №179

Nora was great. Professional and relaxing. Great face massage at the end

La
Review №180

I always have a problem scheduling a couples massage here. The therapists will wait until the day of to cancel. We made our appointment weeks in advance. It is much better to drive all the way to west hartford.

St
Review №181

Always feel great after the massage. Already looking forward to my next scheduled one.

Ra
Review №182

I got a full body massage yesterday and I loved it. The lady was super professional and sweet. She did an amazing job. I will come back!

Ma
Review №183

It was an amazing experience,she was awesome and I would do it again in a heartbeat

Do
Review №184

I absolutely love Massage Envy! They have a congenial staff, clean facility and wonderful massage therapists ❣️

Tu
Review №185

Ashley was amazing!!! I just got a facial from her, she really cares and knows what shes doing. I feel amazing, Im def coming back!!!

Sa
Review №186

It is a great place from facials to massages. They have very talented, caring, knowledgeable, and professional staff.

Ly
Review №187

Nashim is amazing at finding and working out all those tight knots.

al
Review №188

Everything seems to be as promised except the pricing. There is a trick about facial. They advertise as $59 massage and $10 facial if you get it done all at once. Today they charged me $49 for facial and said $59 for massage just opens opportunity to their special pricing. Just not as advertised! Owner, read it, fix it.

Ma
Review №189

I had the most wonderful massage getting out all the kinks by Judith at Massage Envy!

Ka
Review №190

Very relaxing, excellent massage

Ro
Review №191

Very nice and clean.. made me feel very welcomed.. the lights are dimmed and the bed is warm..you leave feeling refreshed.

Ja
Review №192

Just received an amazing massage from Dan. Very professional. I signed up for the membership as well. Looking forward to my monthly massages!!!

Ka
Review №193

Been receiving massages here about 1 year. Staff good to work on my shoulder and I feel shoulder feels better. Flexible scheduling meets with my requests.

Ad
Review №194

Excellent experience. Reception greets you warmly. Massage experts know what they are doing. If you walk out of there feeling different than you came in, you have arrived. Thank you.

An
Review №195

I had their facial and Ashley, the esthetician, was amazing. I felt comfortable and was able to relax but best of all, my skin looks great!

Je
Review №196

Deborah was amazing! Got right in there and loosed up all of my sore muscles.

Ju
Review №197

Nashim was fantastic!! Worked on my problem areas while educating me throughout the process.

No
Review №198

Soo far good don’t complain Mitchell my favorite

Da
Review №199

If youre looking for a relaxing facial experience, Michelle is the person to ask for.

Information
13 Photos
199 Comments
4.8 Rating
  • Address:935 Riverdale St G100, West Springfield, MA 01089, United States
  • Site:https://locations.massageenvy.com/massachusetts/west-springfield/935-riverdale-street.html
  • Phone:+1 413-736-3689
Categories
Working hours
  • Monday:10 AM–10 PM
  • Tuesday:10 AM–10 PM
  • Wednesday:10 AM–10 PM
  • Thursday:10 AM–10 PM
  • Friday:9 AM–10 PM
  • Saturday:9 AM–5 PM
  • Sunday:10 AM–5 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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