Apparently they dont sell anything less than 5% nicotine. Just a malicious tactic to keep their customers hooked and dependent. Youre a vape shop. How. Never again.
First time coming to this store, Calm atmosphere the guy who helped me was more than helpful with trying to fix my broken tank instead of trying to push a sale like most stores would. I didnt get their name but awesome guy! Also enjoy the new VooPoo tank I ended up purchasing. Definitely will go back if Im in the area! Traveled all the way from center city to visit.
Vape buying frequent customer. The guys are super helpful and knowledgeable and always up for a good chat and laugh. Also the setup is very nice and it is very clean. Replaced the vape I bought that wasnt working correctly no questions asked and give me free samples to try whenever they get something new in.
We had a great experience here! As soon as we walked in, we were greeted warmly (no pun intended) ;) I love how we could try WHATEVER we wanted to make sure that it was the right fit for us. My fiancé has been here before but I have not and will we definitely come back. Everyone was helpful in different ways and answers all of our questions with thoughtful and logical answers to best supply knowledge of all juices in the store. I cannot wait to come back and try new flavors!
I usually dont go into businesses when closing time approaches, but when I went in Thursday night, the staff was SUPER helpful and patient. Darren (I think that was his name) was extremely good, and let me try several house juices to ensure I would be satisfied with my purchases. By the way, the Midnight Shake is one of the best house juices Ive ever had. I am very impressed by your superior customer service, and I will definitely be back for more. Thanks again!
Matt helped us on our first trip in and it was awesome! He was super helpful and patient in identifying things we would like. We left with juices we absolutely love. There is something for everybody in this store and the people cant be beat!
This is my go to spot for vape juice and disposables Jack knows what he is talking about and is very knowledgeable about this stuff.The prices are super competitive and Christian helps with making choices a little easier for me.
I was referred to this store by a friend who assured me of extraordinary service but warned me that there is a new owner now, therefore she wasn’t sure if customer satisfaction is a priority at this time. Nonetheless, I went and bought a vap, new tank and two boxes of coils and the manager was extremely helpful and nice. However; that stopped as soon as I had a problem with a leaky tank that opened and leaked in my bag , on my table, etc when not in the upright position. I went back to the store twice that same week that I bought them and the manager refused to even exchange the tank for me. He told me the tank was not defective. How could it be not defective if it opens and leaks when it’s on the side? I left very dissatisfied with the service and he did not seem to care . I definitely do not recommend buying from that store since they’re nice to sell but would NOT help you if there is a problem. Wish I can post a picture of how I found my vape with oil all over my table but I can’t seem to find an option for that. VERY DISAPPOINTED.
I recently went to Zoola to purchase a vape but had little experience with vapes in general. The shop was welcoming and I was given a crash course of vape technology and how different types of vapes suited different needs. The rep gave me a thorough showing of several models and I was able to find the right unit for my needs. Two weeks later I am extremely satisfied with my purchase and will continue using this shop for all my vape needs!
We came in when the shop was really busy, but Jake was really efficient and kept everything moving quickly. He was really helpful getting us different flavors to try and making suggestions what we would like. Great experience!
I get all my kratom from Zoola and I live about 40 mins out. They have the best prices by far. The guys are great and kind. Very helpful!!
Very relaxed environment. I feel like a tool for not getting the guys name who helped me. He was awesome. Purchased my first vape pen. He put it all together for me and let me test it out. Explained everything in great detail. Told me about the birthday perk of becoming a member. Will definitely be returning.
Aaron and Jake are the the most knowledgeable and helpful duo I’ve encountered in a Vape shop. From my experience, at other stores, employees are generally trying to get as much money as they can from me. These guys are the truth - reasonable prices and good advice.
They usually have what I need and its never busy. I always call in advance just to make sure since the place is far from where I live. And they always answer the phone, so thats nice. They also have a place to just sit and hang out for people who want to stay; and there is a spacious bathroom on the first floor as well.
Stay away from this place!!! Bought a mod from them, juice, coil, charger, etc. they were very friendly but 3 weeks later the mod stops working. I come to the store and explain my situation, but am told that I’m outside the 14 day exchange policy and that I need to buy a new unit. The best they can do is offer me 20% off. I asked to speak with the owner who laughed at me and told me to just throw away the defective mod and spend more money on a new one. It’s been 1 week past their exchange policy and they are unwilling to do anything other than insult you and take your money. Stay away, stay away, stay away!!!
Been here several times recently. Product selection especially the juice is top notch and awe inspiring. Love that there is both an expansive freebase nic, and also a very large saltnic selection here as well. Staff is super friendly and knowledgeable, always helpful, and engages in active banter to help the customer get the product right for them. Great cbd selection, and a great portable device selection as well. Will definitely be coming back thanks guys! :)
Awesome environment! Very helpful staff too, joe was very knowledgeable and helped me set everything up. The juice selection was huge and easy to try. They were updated on all the latest stuff. It was a great experience overall! I would definitley come back again!
Love this shop .I live in Philadelphia and its worth the time to travel to Willow Grove .the shop has a great atmosphere. The employees have always been helpful and dont try to over sell you on products . They have a great eliquid selection for whatever youre craving that day. I liked the shop so much I applied for a job there . Id definitely recommend it to anyone looking for a good vape shop in the Philadelphia and surrounding areas
Stopped by to purchase for my father and Ryan was very polite, helpful and knowledgeable about the products. Highly recommend!
I recommend everyone save the trip and go to liberty vapor where employees actually care to help. I purchased a caliburn g after their strong recommendation and the pod itself has broke after just two weeks of light use. They told me it’s a pod and refuse to help. They shouldn’t recommend pod based systems that you have to replace the pod as often as the could you also have to replace.Never had this issue with any other shop and to not support your customers is absolutely ridiculous. Had I had the vape and exposed it to ordinary wear and tear fine but it was just purchased. I’m not a rookie to this and have been vaping for 6+ years.I let them know this and they told me “have a good day bud”STAY AWAY.Edit:After your response I’d like to add I didn’t ask for you to leave your home to handle, I asked for it to be handled in a professional manor and not request I pay out of pocket for a product not even two weeks old that has already broken. It’s simply unprofessional the way you’re responding. I took maybe 10 minutes of your time by message and felt it was easier to send a pic there and ask instead of calling. Telling me to spend out of pocket on an item that was just purchased is pretty ridiculous. Was not misuse or extreme use. It was light to instruction use. So congrats on treating a customer of yours for the past several years like garbage. I’ve easily spent a grand there as it is close to my work.
Great and friendly place. I’ve been going here for about 2 years and I have never been disappointed. They are always adding new amazing flavors and mods. Also everything is at a good price.
Zoola Vapor is a great place to relax and chill out. The atmosphere makes me comfortable and the employees are a great help when you ask for it. The owner Shlomi is a stand up guy and loves his customers. If you ever get the chance come down and take a visit to Zoola Vapor! 😁😁😁
We were not happy at all. This is completely new to us and he had a lot of knowledge but didnt seem interested in sharing, at least at a level we could comprehend. Not impressed at all and would not recommend them to anyone. We thought their prices were high as well.
I went to Zoola Vapor yesterday for the first time and my experience was great ! Im new to using vapors so of course I know nothing and the staff there helped me out tremendously! I believe I dealt with Shawn? but Im not sure because my memory sucks lol and I apologize for not knowing names but whoever helped me was so nice and very informative. I loved being able to sample the house juices but unfortunately the first time when I went to go unscrew the tank I unscrewed the wrong end and made a mess. I felt terrible but he was very nice and told me not sweat it because it happens a lot lol. Had that happened somewhere else I dont think I would have had the same reaction. Anyways I think its important to know what youre getting and to love what youre getting and they are very persistent about making sure you dont settle and that you buy something that you love. I highly recommend this place one hundred percent!
Honestly the best store around. Has everything I’d ever need. 6/5 stars. All employees are awesome to talk with and help you with no problem. Juice selection is great as well as hardware.
Super fun, helpful, and great juice selection. Overall very impressed. I came from a different shop, so it’s not home, but while I’m on your I sure like it!
I usually order my vape supplies online I.E wire,juice,hardware etc etc. But ordered some juice 11 days ago and not sure where it is so I began searching online for vape shops. Came across the amazing reviews and this is about 10 mins from my house. Called ahead super helpful and was in and out with what I needed. Whenever Im in a pinch I will for sure head here. They have an amazing selection for everyones needs. Thanks again!
Jacob and Shlomi have just given me the absolute best experience I have ever had in a vape shop (and I use to work at one). With there vast amount of juices and heavily stocked accessories. Please do believe me when I say I will be returning!!
Great place to go to get supplies and juice for vaping. The staff is extremely knowledgeable on just about every topic. They have probably the widest selection of vaping devices, coils and most definitely the widest selection of juices. My favorite part is the juice bar where yo can create your own flavor by combining any of the flavors they have on the spot. Be sure to be a rewards member as you get discounts and text notifications of sales.
My brother and I came In the other day and bought a mod from a new employee. He announced himself as new and thanked us for our patience. He helped my brother get a start out kit and he loves it!
Absolutely amazing store. Awesome selection, extremely knowledgeable and helpful! It’s nicely lit and all the juice is eye catching. 10000% will be back in the future.
Hands down best vape shop I been in to date. Nick is cool af for a young buck. Knowledgeable dude. Wasnt arrogant like alot of other vape shops. Prices are good , hardware game is on point. You can tell there purge fanboys, but its all good they get a pass ,lol. All jokes aside ,great shop,great atmosphere, huge selection of juice.
I really liked this place. I needed a new box mod and tank and the guys here helped out. I wish I would have gone to a place like this when I first started vaping. Only took off a star because they neglected to tell me about a 10% discount I could have gotten until after my purchase. Still, Ill go back to check out their juice.
Best place I know in a 20 mile radius for juice flavors. House juice is awesome. Really good customer service here. Wish they had a location closer to home but Ill keep coming here for the juice.
Excellent service! The staff helped me find the flavors I wanted by providing detailed descriptions and by providing samples to try in their vaporisers. Very helpful, very attentive. Excellent all around.
The crew that works here is freaking great! Whether youre a first time vape user or youre a veteran, these place has what you need. The staff is super knowledgeable & you will leave happy.
So I just came in the other day and Ive shopped here quite a bit and I noticed when I got home that about 3 to 4 ml were missing from each bottle from 4 house juices. Make sure you check your juices before you leave or youll be paying 12 dollars for 26ml of juice.
BEWARE! Bought a brand new kit that leaked lots juice into my mouth. I came back 3 days later and the employees seemed to be aware of the issue from past experience but they would not exchange for another kit. Never heard of a store not accepting exchanges for the faulty products they sell. Shame.
Bought an Alien Mod, it broke in a month, thats not Zoolas fault. I took it back to them, they accused me of dropping it (I didnt). They left me on my own to go through the warranty process, Mad Vapes (the warranty vendor for Alien) told me they should have exchanged it and done the warranty themselves. I would imagine most vendors would have done the same, I wont be doing business with them in the future.Response:This encounter did happen, of course your employee is not going to admit to it.I am in your system, I just got a text to come in and get a discount for my upcoming birthday in April. My name is Patrick Fox, check again.I will get in touch, but the situation is resolved now. I got a new mod from Mad Vapes after I went through the warranty process.
This place is great. I will definitely keep coming back. I really appreciated the excellent customer service given to me by Jake. He was so patient and helpful.
This is a great place for all your vape needs. Great flavors, great devices and the guys are awesome! For fellow EMS and vets the offer a discount. Its my go to shop.
The guys were super helpful, very professional and had an insane amount of juice. I’ll be back before I hit up North Carolina. I highly recommend this place. Thank you gentlemen!
It’s a great store all good people all the time always have good laughs and are very helpful. Chris helped me out alott on deciding witch juices to get what mod to get next and what rda to get. They are great people and really helpful
These guys Joe and Luke gave me a ton of information on everything I asked. Safety info and recommendations were very helpful. Also very polite and relaxed business experience.
Im happy to see more and more QUALITY vape shops in our area, it started with some stores for ego vapers and mid-end liquids, and stores like Zoola Vapors understanding where the market goes and what experience vapors are looking for. IMO they carry GREAT variety of mods and ejuice and of course hands-on experience and same-day technical support.
I love the zoola vapor shop. Always helpful staff. Any questions about juice or mods are kindly answered. Best shop in the willow grove area. Would definitely recommend. 5 stars.
My go to shop, staff is awsome. Prices are the best around for brick and mortar vape shop. Comfortable atmosphere all around, they dont pressure anyone to buy nor sell you something you dont need.
Zoola is my absolute favorite vapor shop to go to. The staff are very well trained and the owners are very friendly and extremely helpful. The prices are very affordable. Love shopping here!
Jake and nick were super helpful and educated me on everything I needed to know. Really made my gf happy which makes me happy. I definitely will back frequently
AWESOME EXPERIENCE!!! I WAS SHOWN AROUND AND HELPED IN MY SEARCH FOR PARTS AND OTHER OBSCURE ITEMS I COULDNT FIND ANYWHERE ELSE. WILL ABSOLUTELY CONTINUE ALL MY BUSINESS WITH THESE GENTLEMEN AS THEY HAVE BEEN IN BUSINESS FOR NEARLY 10 YEARS AND HAVE THE CLEANEST SHOP IN THE TRI COUNTY AREA!!!~*JINX*~
Awesome experience! The clerk that helped me was super nice, he showed me how to use my vape pen and everything and even set it up for me. I totally will return again.
The young owner and the friendly young man who served me took their time to teach me everything I needed to know about my first vaping experience after quitting ciggarettes. I highly recommend this place...they were great.
As a former employee at one of the top vape shops in the city of Philadelphia and an avid vaper, I have experienced many different vape shops over the years. Zoola has the best products, awesome knowledgable employees, and great prices. What more can you ask from a vape shop? Dont think, just go!
Beautiful shop. Super friendly and non judgmental service! What a great experience! 10/10
Nick was extremely helpful, kind, and courteous while helping me! I got a great deal all the way around! I love Zoola!
Great service. Super knowledgable. Jack was super helpful with options on vape mods and kits. Great selection of juice flavors and greqt house juices as well. Highly recommended to noobs and vape vets.
Jack has helped me with vaping for over a year. I have been cigarette free for 4 months now all thanks to him. Hes very knowledgeable and helpful
Staff is fanominal and the service is amazing!! Great place to chill and have conversations and take ur mind off the world. If you’re an experienced vapor or a new vapor trying to get into the scene, this is the place for you!!!!!
Stumbled across Zola Vape while in the area. Very friendly and knowledgeable staff also with great products. Very happy with my visit.
My Niece Bonnie Recommend Zoola To Me And I was as Soooo impressed with Zoola Vapor. The Price for the Start Up Kit Was Way Less Expenxsive Than I Thought It Would Be. The Guy That Helped Me Was Very Patient and Explained The Entire Set Up From The Beginning. I Am a Devout NEWPORT 100 Smoker and Have Been For Years. I Believe This Time I Will Really Give Up My Pack and a Half a Day Habit For Good. The Mango Flavor is Very Pleasant With a Good Touch of the Menthol I Have Loved Since I Was 11 Yrs Old. A 50 Yr Old Habit Will Soon Be History. I Will Go To Zoola Vapor Shop Forever. Im doing the 35mgs.... Its Good and Will Definitely Try the 50mg Next Time Around... Love You Guys at Zoola. Thx. RITA
Pricey and their house juice is mediocre in my opinion. Staff is nice enough but they lack enthusiasm. Difficult place to park as well.
Great place for new users as they have always sat and taught me what I needed to know to get into vape. House juice variety and pricing is the best on the market around.
I have been choosing this store over others in the area because of the variety and prices. The employees amd owners are very helpful. 10/10 WOULD COME AGAIN
Zoola vapor is amazing!! They have a great variety of salts n juices not to mention devices. The customer Service is amazing here definitely recommend!!
Great flavor selection and able to mix up your own flavors however you like. The only thing is that I think the nicotine level is not precise everytime when making your own E juice flavors
Kevin was able to hook me up with a fantastic Mojito flavor. When you come in be sure to ask for Kevin!!! Hes all about customer service
This is a Top Notch vape shop. From Philadelphia to Bethlehem there is nothing that compares to you guys at Zoola, Friendly,informative and very helpful to the inexperienced and advanced vaper alike. They have a great selection of e juices for you to try, plus the selection of mods and atomizers, etc... is unparalleled in the area. Love you guys.
Love coming here place is friendly and has pleanty or juices and sizes to pick from. Use Davisville Road to get to their big parking lot. Youll enjoy the time you took to come here.
Awesome staff, great atmosphere, and always very helpful. Good selection of juices and hardware too
This is my goto vape shop for many years. staff is all very helpfull. great e-juice selection, mods and supplies. A++++. chris just helped pick a perfect mod for me. higly recommend.
They were very helpful, the store was nice & clean. All the people there was just chillin & vain. I will definitely go back!😁
This is the best place for juice, hardware, questions or customer service for all vaping products in the area. Haven’t found a better place in all of the Philadelphia greater area.
The staff is friendly and knowledgeable. The store is well stocked and clean. I highly recommend shopping at Zoola Vapor.
I have a very good experience visiting Zoola vape very often, they have what you want and the customer service is excellent, specially Jeremy fast and kind person. Im a customer for ever.
Excellent store, Nick was a delight and made my shopping experience easy. Absolutely will return.
Great staff, incredibly helpful, knowledgeable, and friendly. Shout out to Jack, Ang, and Christian. Love coming here, great atmosphere, and great products.
Love the store has great juices high-end in large bottled product or smaller is awesome Im a fan
Love this place I come from far away just to come an get there juice. Deal with Chris he helped me out alot!
One guy that works there is extremely rude every time we come in. Just seems like he never wants to help or be working. Its ashame
Great place. Good selection. Great friendly customer service! Would definitely recommend!
Best juice selection in the immediate area. Employee recommendeds have been fantastic.
Ive always had a good experience here, and theyre priced are pretty good. Jake was very helpful.
Dope shop. New staff wasnt has helpful as the previous guys from before. I felt rushed out last time I was there. But maybe it was just an off day. I still recommend you give this shop a shot.
Great selections of juices, placeS to sit n relax, theyll train you on your coil building, and always got an answer for your vaping experience.
I go here. Nice collection of juice. They have sold me a few things I regret buying.
Helped find the juice I need instead of trying to sell me. Cool place and great tunes. A+
Clean very professional. Nick was a great help finding a juice that I like. Great place!
The staff and people who go there are hommies. Helpful for flavor recommendations and knowledge. Affordable too. My go to vape shop
Best vape store aarond by far. Dont go somewhere else these guys treat you right!
I originally rated 1 star that I cant fully take away but I will say my bad experience did get an immediate response from the manager which I did appreciate
Always a great experience when you waltz into the doors of ol zoola vapor and smell the fresh aromas of the fabulous combination of juices in stock!
Bought a new MOD today at Zoola, Chris helped me out. Super cool, Chris was great. Check it out.
Very helpful and friendly staff. Good selection of house juice. Very knowledgeable.
10/10 staff, 10/10 products, theyll always hook you up. I really wanna work here, lol. Great spot.
Great selection, very knowledgeable staff. They were even open on easter! Will be back
Bought new coils and juice Chris helped me out Always love visiting here!
First time visiting really great , found the perfect juice on the first try. Will return !!
Great customer service! Excellent selection of vape juice, good prices.
Chris is the guy. There isnt a better shop in the area with better service. Just dont waste your time anywhere else.
Love this place! Chris is always friendly and helps us out so much!
Great offers! Great selection! Their house juices are great with a very wide selection.
Great service great prices....Chris was very helpful and pointed me to a great product....super helpful
This by far the best vape shop around. The selection is huge and the employees are awesome
Great selection of juices, showed me how to build my coils to my new dripper, and introduced me to a cig free life, thanks zoola
People there are very nice and helpful.If you have not been there, give it a try and you will love it.
Great flavors and great customer service!!! Definitely got to check it out!
Was buying a new mod today and Chris was super helpful and informative about any questions I had!
Nice staff, cool products, will definitely recommend for new comers to vaping
Chris is the bomb, he always picks me out the best juices! Zoola vapor is my go-to for everything!
Aaron and Nick were very helpful today at Zoola vapor as alway great service.
Jake was very enthusiastic and a great help. I was in and out. Will be back for sure
Always a great experience at zoola vapor!! 5 stars all around to everyone working there!!
Good selection, helpful staff, use drippers so you know what flavor youre buying to its fullest
Liked it at first but apparently they are now boasting about selling clone products.
Love this place. Chris is the best...super helpful and nice! Highly recommend.
Fantastic customer service and really knew how to get you your bang for a buck
Best vape shop. Great customer service and a lot of different favors
Fantastic staff fantastic selection. Highly recommend.
Great experience...they explained everything about the vapor product that I purchased
Always have the most up to date hardware at affordable prices! Best shop around
Best vape shop around I would go there anytime I would recommend going there if you vape a lot
Knowledgeable people. A comfortable environment. Its a place one can call home
Picking out a gift for my bf and the guy behind the counter couldn’t be more helpful or kind!
Great Juice choices. Some of the staff not very helpful.
Aaron and all the staff are extremely helpful .best vape store arouta
Great prices, great employees, but kind of a plain atmosphere.
Good stuff and growing everytime I go there, keep up the good work.
Zoola’s Employees are beyond help and have a very large selection of juices and devices
Jake was very helpful and professional definitely coming back again
This place has the most juice around, great place great service.
The place is clean & relaxed, Jack was really helpful & knowledgeable. Thank you!!
Been coming here for years great service and great prices
The best vape shop. Juice prices and flavors are the best here.
Nick was a really cool guy and helped me out a lot
These guys are incredible I love this place Nick is the greatest👣❤👣❤👈
Matt help me out with a new vapor flavor and Im loving it !!
I love this vape store. They are super helpful
Great prodructs Matt was also great really helped me out
Outstanding service, great selection, my store of choice.
Great place, nice people and great juice what eles could you ask for!!!!!!!!!
The owner takes care of his regulars, I spilled an entire 200ml bottle I just bought and he just tossed me another one.
Great place ..... they know their stuff.. but high on price
Staff was phenomenal, excellent service. Prices are amazing.
Great staff always helpful. Always have everything you need.
Chris helped me out a lot today. Just picked up a new tank thanks to his help
Matt was very helpful would recommend this store to and would recommend this store to everyone.
Chris always helps me out and has great service
Nice place, sales reps were very informative
Laid back atmosphere and helpful staff. dope vape shop :)
Good ol zoola vapor makes me happy! All dem juices be fire my homie
Great store, large selection, rewards, sales, friendly atmosphere
Every one at Zoola is amazing what a great store.
Always great service. Never have to wait long😄
Awsome vape shop! chill and supper helpful.
Knowledgeable staff, excellent selection, great prices...
Knowledgeable and friendly staff, large selection of juices.
Best shop around. My go too!
Nice vapor pipes for a nice price and you can sit and smoke and relax
Helpful, fast and easy! Helped me get my first mod!!!
Great service cant wait to visit again
Nice selection of products. Knowledgeable staff.
Really great service and product selection.
Friendly staff. Lots of flavor options
Clean. Not a dive. Friendly knowledgeable staff
Jake help me very much and the shop is clean
Best vape shop in the area.
Great CBD selection and very knowledgeable.
Best vape shop in town.
Best prices on juices 🔥
Awesome place, good customer service
They sold me a non working battery
Jack is the reason that this store is great
Good place lots of good juices
Excellent service from Jake at Zoola!
Very knowledgeable and helpful staff
Nick was a very big help👍
Awesome enviroment, good people
It’s lit
Best shop ever !
Ryan is the best!
Awesome staff and products
They’re very chill.
Cool place for the vapors!
Excellent customer service
Great customer service
Super nice people.
Jakes the man gear service!!!
Nick always hooks it up!!
Nick help me grate
Poor customer service
Great selection
Zoola is THE BEST!
Awesome place
Yo,you gotta smoke?