Lavender Massage

13233 Pond Springs Rd #322, Austin, TX 78729, United States
Appearance
Lavender Massage
Comments
Sy
Review №1

I paid for an hours worth of massage and got 40 minutes. Even after pointing out that I didn’t even get here until 12.40 and was made to sit for a further 10 minutes in the waiting room they continued to point at the clock and said that it’s been 1 hour and that I need to get off the massage table.This was my first ever massage and I loved it but was conned out of $70. And all this went sour when I was asked during the massage whether I will leave a tip or not and how much. They obviously didn’t like the Dollar amount I was leaving and decided to end the session 5 minutes later. Very unprofessional behavior. I would have visited every week if I had not been cheated out of my money.The 2 stars are for the great massage.

Cl
Review №2

The providers are very professional. I truly appreciated the way they treated me. During the wait, I was offered snacks and water. The manager even took time to ask me about my preferences and tell me more about the specialties.My session was way better than I imagined. The provider was very conversational and friendly. During the session, the therapist made suggestions to me on products to obtain as follow up. I was very pleased with the quality of service and the cleanliness of the premises. I would certainly recommend it.

Sh
Review №3

First off, I DONT do reviews, but I do read them before going to certain places.(shouldve listened to some of the reviews ) Secondly, from the time I walked in the lady who took care of massage and took payment, was RUDE! Third, the massage was overall AMAZING. Fourth, I’m getting dressed and walking out still putting my chain on, & she immediately says “ YOU’RE NOT GOING TO GIVE TIP” at this point I was taken aback because dang let me step out the room and get myself completely together, and ma’am I give a tip if and when I choose not when you tell me too.Moral of the review : I won’t do business here again.

G.
Review №4

Was a bit concerned with the area and that the prices didnt match online and that there is an 5$ charge to use card. However once they got me inside they took care of me pretty well, great massage, they then took care of my back as I told them I had been in an accident and between the back walking and twisting she did I can definitely say I felt a difference 👍🏾 Shoutout to Yo-Yo for taking good care of me

Ni
Review №5

Hidden treasure!!!! Each time I go to Austin to visit my sons I set up an appointment at this salon because I know I’ll get the most relaxing massage in town. (And I’ve searched many!) All of the equipment is high-quality. The mood is tranquil. The expertise of the staff is evident in how much relief I feel after every session. The prices are more than fair. So happy I found them!!!

Je
Review №6

Great massage but why do you post the prices for different types of therapies and then slap a $20 tip fee...thats wrong!!! The tip comes from the customers own discretion.....not on demand from the therapist....so...beware !!!

Ja
Review №7

Thoroughly enjoyed my massage there. Strong thai fashion back work. Place was clean and comfortable. Staffs are really nice and professional. Looking forward to coming back.

Mi
Review №8

I called in advance and booked an appointment, but when I got there, they said they could only do 30 minutes instead of the previously agreed 60 minutes. I left and do not appreciate that they wasted my time.

To
Review №9

I got really good massage, And gave the lady a good tip $20 and she was mad she want more no good!!

sh
Review №10

Unprofessional people I called them before I show up and scheduled appointment with one of therapist, when I showed up the told me she is not working here anymore, they lied to me on phone and the new therapist was not professional and west my time , this place is not recommended

Ch
Review №11

A very clean facility, with very skilled and very friendly staff. Im definitely returning!!!

B
Review №12

Great massage, can request hard to medium Amy is best and others as well

Jn
Review №13

Massage was quick and askd for more money wasnt happy

Sh
Review №14

The best massage Ive ever had! Thank you

Ju
Review №15

Great price for a great massage

Ch
Review №16

👍

Sh
Review №17

It’s good

Ja
Review №18

Good

Ju
Review №19

Pretty mediocre

J
Review №20

Very relaxing!

Ce
Review №21

Great massage

Mv
Review №22

Good

Information
28 Photos
22 Comments
3.8 Rating
  • Address:13233 Pond Springs Rd #322, Austin, TX 78729, United States
  • Phone:+1 737-226-1160
Categories
Working hours
  • Monday:9:30 AM–10 PM
  • Tuesday:9:30 AM–10 PM
  • Wednesday:9:30 AM–10 PM
  • Thursday:9:30 AM–10 PM
  • Friday:9:30 AM–10 PM
  • Saturday:9:30 AM–10 PM
  • Sunday:9:30 AM–10 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations