Planet K Texas - Stassney

I love this place. It’s a great place to find everything you are looking for. A huge selection of smoking supplies and fun stuff for gifts or for yourself.The staff are what makes it though. Really fun people and great conversations. Drop in!

Planet K @ Stassney has a very welcoming and chill vibe. The staff is friendly and helpful, the selection rocks, and it has the eclectic vibe Ive come to love about South Austin.

Always a good experience. Staff are super cool. No reason to go to any other smoke shop in South Austin

I purchased a disposable vape, fresh out the box. The vape started dying less than 24 after purchasing it. Was told I couldn’t get a replacement even thought I had the box and receipt. This is not he first time I have sold a faulty vape and they refuse to exchange it. Every shady business practices , will never come back to this shady business. Not worth your hard earned money

I used to be scared walking into this place when I was like 15 or 16. I use to walk in hoping it was a cool hippy-stoner working that wouldnt ask for our I.D. which was rarely. Instead wed hear, HEY! MUST BE 18!!! LOL .. Now as Im older I freaking love this place!!! The people working here are always nice, helpful, and really cool people. MUST wear masks to enter, but other than that its a cool experience be visiting this store. They sell all kinds of neat stuff FR. Everyone must visit promise there is something for everyone!!

I got to eat there home grown tomatoes and got a bubbler for $10This is the only smoke shop you will ever need

Kevin and Jason were very knowledgeable and helpful when I was deciding on a vaporizer for my sore throat needs!! Great customer service and people skills!! Will be back....LOVE your store!!!!

I tried to buy an item that the sticker was priced at $20. When they ran my transaction, I noticed they charged me $30. I asked them why I wasnt charged the accurate price, and the gentlemen behind the counter said, weve had people messing up the stickers. Once weve run it, we cant change it. He offered nothing to make up for the $10 difference.

I went by there to purchase an item due to the color of my skin I was asked to provide a ID. The lady before me was white and the guy didn’t ask her for her ID. That’s not good customer service I mentioned it to the guy and he was acting like I didn’t know what I was talking about.

Another Planet K smoke shop, great for all your smoking needs, and a bunch of other goofy stuff

I’ve been smoking longer than the age of their staff members, including management. I walked in there knowing EXACTLY what I wanted. After showing the staff member what the product is/does, I purchased it. Being a device used for smoking, I couldn’t test the item in store. It was defective. I went back within 5 minutes and was told, no exchanges because they can’t verify the product didn’t work. I understand no returns but all I wanted was an exchange. My normal Planet K (Cedar Park) NEVER have a problem knowing the stores procedures, and what a vendor warranty is. I will never step in this location again

Just at the right time, when you need anything to enjoy life

It was a good experience, they dont sell stale Swisher sweets or stale Game cigarillos, and they dont take black marker and cross out $.99 in order to sell old products for the new prices, like the location at 3111 E Cesar Chavez does.

First time there, I walked in asking about vaporizers and all the staff on duty was very helpful and attentive. The candles smell good and they got spicy things. Cool store.

They dont give refunds or returns for a reason. Counterfeit nicotine vapes that keep shooting after you stop pulling and that have foam inside that is burned by the lighting mechanism and will harm your throat, not to mention you dont know if what youre vaping is actually nicotine or not. They will not give you a refund

Went on black Friday and The staff were very helpful and honest. If you are visiting from outside of Austin you may be pleased with the selection

Interesting store, friendly folks inside.

Bought a friend a glass item.. It broke after 2 weeks due to faulty manufacturing. Whoa. Called and was told: No returns no refunds. However, this is not on the receipt nor was I told upon purchase. Embarrassed by the lack of quality and my friend showing me. Havent been in a Planet K in years and wont ever again. Piss poor quality. Save yourself time and money. Order on AMAZON!

I love this location! The folks that work there are so helpful and knowledgeable!! They also have a huge selection of anything you’ll want or need!! Five stars!! ♥️♥️♥️♥️♥️

Favorite location, staff is friendlier than South Austin one by Volvo dealership. Hidden gem, enjoy the vibe.

Hate this location, Ive tried shopping here on more than one occasion and always get some weird vibe. So I shop at either of these Onion Creek location. My other fave shops.

We purchased one pack of candy one night, (Razzels to be exact) which were priced for $1.99. The very next day we noticed we had been over charged $21. When we returned to receive our money the next day, the lady at the cash register was nice but the lady that pushed her out the way was very rude. Initially we thought she was just trying to take over the situation but she seemed pretty annoyed that we were there for a refund. While explaining our situation, she placed her hand up as if she was telling me to be quiet, while everyone else ran around the store trying to help us out. Once we returned for a third time, to grab our receipt copy the same rude lady, felt the need to state and next time you dont have to come in here being all rude When asked, as calmly as possible, how was I being rude? She said exhibit A . I wish we asked for a name, it was very unprofessional of her. I really hope she wasnt a manager!

Hispanic lady was very rude when my daughter and I came into the store tonight before the city shut down to pick up a couple things. Got an attitude when we said we just really wanted to look around real quick. If its a problem to have customers in your store you shouldnt have been open. Will never go to this location again because of this employee. My daughter and I were having a great evening till she killed the whole vibe with her rudeness.

Love this store. They dont always have what I need/want, but they always have a good selection of alternatives. Usually super helpful, but everyone has a bad day once in a while, including me.

Shaylee was super helpful! Took her time and didn’t make me feel rushed while I was deciding which glass pipe I wanted!

Saved the day by going to Planet K!! Thank yall so much for fantastic customer service! I was looking for something I knew nothing about and a friends misleading advice was about to get me all sideways, But you guided me to a knowledgeable and money saving purchase. And you did it without making me feel stupid. Thank you for that. Truly good at heart people you all are.

Always a chill atmosphere, and love all the products they have. Had a issue with a product, but one of the employees apologized and offered me a discount after wanting to try something else. I always get what i need.

The personification of Keep Austin Weird. This place has novelty gifts and items for recreational use. The staff is cool af. In fact, I gotta recognize Jay for going above and beyond for me. I purchased a hat pin, but it was missing the fastener. Jay went out to his car and gave me one from his personal stash. WOW! Who does that these days?!? To say I was impressed would be an understatement. This is my new go-to place for finding gifts for birthdays, holidays, etc.

Great customer service. Just wish they had a public restroom because I had a long drive home. The easiest entrance to get to this location is not the main road just a head up. Cheapest place I have found for CBD oils.

Great place for people who want to be dumbed down to deal with living in bizzaro land. Ignorance is bliss and you can get products here to get incredibly ignorant. Great for Trump lovers.

Had a weird experience here today. I saw a customer with a service dog told that they couldn’t have their service dog in the store due to the fact that the store dog didn’t like other dogs. It indeed is against the law...and it was awkward listening to the employees say the guy was giving them a hard time about it when he stated that and just...left. I feel like if your store dog can’t get along with service dogs, he doesn’t need to be in the store. The cashier also had his mask hanging off of one ear. Wasn’t thrilled about that either. Got what I needed and left.

I went there for a new glass piece..got helped by Dani..(not sure the spelling)but great service everyone was very helpful..I will be back .

I write this review with a heavy heart....I got an ash catcher for my glass here (Ash Catcher : GEAR Premium® 45 Degree Turbine Perc Ash Catcher; Glass: Gravlab Small Wide Base; I was between that and a new bong in total. I got glass from here and really loved it.The ash that was recommended by the sales associate didnt fit properly in my piece. He tested all the ash catchers on the in store model of the glass I own. 2 days after having the catcher, it fell out of the glass while it was on the table with no one touching it. This was due to the awkward angle of the ash catcher down stem on the piece making the frosted to frosted glass not seal properly. Visually it was nearly impossible to identify.This is where things got frustrating for me. After explaining the situation to the guy on the phone his response was generally they dont do anything for that but they possibly could give me 15% off. The ash catcher can be found for $35 online. I paid $45 in the store (Normally 50 but I got 15% off the when I purchased the piece originally.) That 43% mark up gets you the ability to get something faster not the customer service. If I picked up glass without help or dropped it and broke it myself, I agree that would be all on me, but thats not what happened. Im out $45 bucks for trusting an employee that worked there.I find it really difficult to justify shopping here when prices are 43% higher than online and there is no help for if something goes wrong. I bought it in person to support local and to be able to have a human to work with if anything happened. I asked for the piece to be replaced and that if it broke again the fault would all be on me. Im not sure what the right answer is but it doesnt feel like being being out ~$50 bucks from trusting what someone there sold me.It just sucks because I really want to like the store. They have cool stuff, the people are nice; but now its forcing me to go else where because I cant trust that they stand behind what they sell and that the premium I pay for here is for nothing.

I am always amazed at how many Planet K locations there seem to be in this town. This store has been here for a while and I have been here a number of times. The staff here is exceptional!!! So helpful and Super Friendly! I would highly recommend this location simply based on the Staff! Could not be NICER.

Love coming here its an Austin tradition

My favorite planet K in austin

The staff was kind, helpful, knowledgeable. Lots of products at every price point. Somewhere you can def find affordable and quality options. Thank you!

Walking up my husband was like all of these places have sucked. We open the door and he was like what!?! Cool! Lol Bought personal products so far a 10!!!

I live in Bastrop. I travel into Austin to this specific head shop. The blue haired girl is extremely knowledgeable about the products yall offer. I have never seen someone PROVE durability in a pipe by slamming it on the counter.

The girl with short parrots colored hair was very rude and degrading!!!!!!! I bought some bamboo spacers they gave me the wrong sizes I was like cool no problem I still have the receipt I can go back and take it back and get the ones I really want and I came back and they said that all sales are final even with the receipt I cant get the one I want all I wanted was a matching set I spent $20 on them and I cant get the ones I want I really feel like thats a rip-off and I dont think Im ever coming back to Planet K Ive been coming to Planet K for 15 years..

These people are so kind and beautiful. It looks really pretty inside too, definitely my new favorite. Thanks y’all and keep up the good vibes, you can’t fake that.

Humans are very cool.The pit bulls act like you are sketchy no matter how many secret treats youve given them over the years.Take that bad attitude back to California.

KEVIN is the man!!! He accommodated my budge, waited patiently for me to decide my choice, and made me smile! Kevin was a real blessing today and I’m so grateful for his service!!!

S/O to Ben for being nice and also getting me what I needed, his mindfulness and kindness are appreciated

I have always loved Planet K and have shopped at this specific one several times. However, I was disappointed when one of their products broke, within 30-40 minutes and they wouldnt replace it. Standing behind their own game of its a eucalyptus inhaler youre not supposed to light it. REALLY? While I know that were only supposed to be using tobacco products in their pipes, come on get real. I definitely will not be spending this kind of big money (cuz we all know their way expensive) on a product that they wont back.

Incredibly friendly staff who are super helpful with any questions. Theyve a wide array of super cute lil knick knacks from small instruments to silly science based toys. Some unique candies, CBD infused products like teas or brownies, and a great selection of incense for a pretty great price.

Enjoyed my visit. They didnt have a good selection of stones, grinders or coin purses. Nevertheless, customer service was better than good!

Very nice selection I love to go hear they have a lot of different gifts you could get for someone and the rocks they have there are my favorite they have us some jewelry that I left to buy us gifts for people and they are very professional courteous and helpful they always have more than enough staff to help you with what you need to get in and out and if you have any questions just ask them because they’ll help you right away

Thought Id swing by to get some cream chargers at 11:50pm and was told to go home after I opened the door. I mentioned that it was only 11:50pm and he shrugged his arms and walked up front. Called the store and asked for the Manager and was pretty much luaghed at. Guess I will try some where eles.

If you’re going there for Kratom, think twice and don’t do it. They sell the exact same product as a vape shop on william cannon and manchaca for TWICE the price. it’s a giant ripoff. Probably and other store will get you much better deals. The place overall seems shady, and they price gouge like mad. Consider taking your business somewhere else

Overpriced, of course.. but where else can you get some of the items they sell?? This location actually has had a great staff every time I have visited. It’s hit and miss with the other locations. Huge variety of different items at this location.. I got some wind chimes on one occasion at this location!

I shop here for all my Zippo product. Have never had any complaints but tonight they really impressed me, bought Zippo fluid for the American Legion and they gave me a discount. It may seem like a small thing but it means a lot.

I can always find my friend Nat Sherman hanging out there!The staff will even look for Nat in some of his hiding places if hes not in his usual spot. I appreciate them doing that for me because they occassionally find him.Nat is the best of the best but hes not my BFF...Bahaha!!!

I just get a real high when Im expecting a visit to this awesome store with awesome people. Everything Ive bought there has made me happy 😁 every time.

Been here often everytime i want to add a pipe to the collection cause you know they got the bomb selections and im probably guessing that if you a mescan lol (Mexican) then dont walk in with a chase card because they defiantly will treat you like you stole it. But other than that after you pass all the identification checkpoints then your free to buy what you need. Most employees are wonderful but some who seem like they hate being there act like jerks.P.s hope you liked the ryme when i started because it was based on my encounter right now.

Had a bad experience last time and decided to try again. Greg was really informative, patient and had me set pretty quick. Really satisfied and the amount of money I payed wasnt at all that bad!

Decent look to the shop and staff was friendly enough but the selection is so poor i would not waste my time here. the store looks more like spencers then a head shop. no good perk options, usable glass starts at $15. plenty of rubber vaginas if thats what your looking for but as a head shop, planet k is a fail.

Loved this place and was helped with my questions with supper cool attendants.

Need a disc golf for yourself to use because your friends invited you to play at the Mary Moore Searight Disc Golf? Come here! Plenty of great pricing on discs and all things needed to play disc golf for a rookie (like me!). Fun little shop to browse around and see what you could get for someones birthday next time. Staff was nice and music was super loud to feel like I was the only one in the store (because I was), which made me feel much more comfortable. Check out the posters in the back - super rad and cool especially the black light posters.

Violating Labor LawIve recently found out that Planet K has a history of docking employee pay when inventory counts come up short. This is a State and Federal crime and all employees should file reports immediately.

This place was there for me when I needed some very last minute gifts on Christmas Eve, these guys bust butt to give a great customer to experience, Ill keep on coming here for sure!

Great place, knowledgeable staff. Nice young blonde pretty thing helped me choose a massager, some oral delight gel and a decorative ash tray.

Hi Kevin..friendly staff..Planet K has come a long way from the first ones in San Antonio Tx..Kudos on continuing the Des Del Mortes Fireworks in S.A. & Austin..I was there when the boat? Was it ? Caught fire on Woodlawn Lake..added a little excitement ..good reaction by Fire Department..

This is a good Planet K, you wont be approached by employees as aggressively as at others

The shop is perdy cool.. Lots of cool stuff to choose from... the service is ok.. I flip flop between 3 or 4 stars... but the #GrimNasty art on the exterior sets it over 5!

They take the crown from the onion creek location after they lost the dude with dreads and the chick with the shaved head, this staff is %100 cool cats.

This place takes cheaply made versions of what customer’s want and over prices them. The glass is cheap the place looks like its on its last leg and the owner is just trying to sell as much overprices stuff as possible before he sells out

Always a long wait time (even if no one is at the counter being helped), seems less and less often they have the stuff I want. Usually just go to the north location because they seem to know how to order things when they run out a bit better than this one.

Love this place. Manager and staff are awesome. Definitely the place to go

They had some really awesome glass working there right now. I just wish theyd bring temporary tattoos back...

OMG the entire staff was so nice and polite! I live north but I love driving South to see their lovely faces and awesome attitude!

Love Planet K, glad theyve opened new locations. Clothings quite expensive for what it is, but love their oils & inscense.

This guy told me i have to order or get it off wish list cuz i wont find it anywhere in town .so i went to happy cloud they had it ans more cheaper price too it was that lil skinny dark fuker

Fantastic customer service!! Not sure of the ladys name but she has awesome purple hair! Will be back soon!

Its open late for those who need to make a late night vape juice run! The water pipes are kinda overpriced, but whatever.

Dont buy any ooze pens they are refurbished and no where in the receipt does it mention any policies of refunds..no I dont want your raggedy products that break continuously over and over .local owner should be ashamed of robbing people blind .

Besides I having a public restroom Neighborhood planes k always has what you need and the people are helpful and friendly

That wz my 1st time ever b n there so awsum so helpful so polite n so handy wen talk n 2 the lady i spoke 2 she wz so vere awsum said if she wasnt there sum 1 will b there 2 help n i liked it wen she said b glad 2 see u gain com bac we will b there n she told me wat time theyd b open

Fantastic as always....i regret that i didnt ask the name of the lil mamas thst helped me out....she was a cutie and so courteous! Been going tobplanet k since I was little....and I always will.

I love all the planet ks because of their energy and the people within and they kick some serious behind be very blessed all those in and without.

So put that in yer new pipe n smoke it.How do we win a gift card?Youll want everything.Be warned! )

It was quick and easy and the staff were welcoming and laid back.

Unlike some other head shops this a e aint filled with coked up hippie wannbees. Nope. Real hippies here with a chill vibe

Love this place everyone is awesome . Who helped us his name was Kevin. Thank u.

Will not purchase anything else from Planet K, purchased an electronic device less than 30 days and they referred me to manufacturer! So inconvenient!

True to form with the rest of the Planet K stores - solid people. Good selections for the average herbalist.

Great store!! And the management and workers are tremendously nice!! Love them!!

We love Planet K...You all are really really decent folk hippies. Dont ever leave....seriously. PEACE😀

They do not do exchanges are refunds they dont care if it doesnt work are nothing they just say sorry cant give u any refunds we dont care about are customers

The staff are friendly and courteous and always have what Im looking for.

Always find whati need when I come here.

Super helpful staff and an amazing selection, best shop Ive been to.

The employee that helped me was really nice and pretty too! She knew exactly what i was looking for.!

Love this place. The people are helpful the merch is dope.

Nice folks both behind & in front of the register! Dont have to be a hippie to enjoy. Novelties galore

Great variety of products and very nice employees! Loved the chalkboard!

Nice selection of CBD items which I have been quite happy with using!

Super helpful. Great looking place, cool people. Definitely going back.

Very laid back spot. Helpful staff, answered all my questions, not pushy at all 👍 will be back

A classic head shop with a twist: Everything there is for your HEALTHCBD oil, tarot cards, crystals, pot devices, Etc.

Planet k is always fun and inviting and the employees are always rock and roll the best be blessed.

Great vibe, awesome people && great products!

Employees were rude and had no manners. Left with just incense and a bad taste in my mouth. I will not be going to this one again.

Luv my new roller.. I kan roll faster wen needed to be💨💨💪OCB & Hemps all the way😊👽

Great stuff cool people enjoyed my visit. “I’ll Be Back”

Its a planet k of course its awesome cool chill ppl great environment great selection

Well, well, well, what can I really say but yes they are awesome!!!

Best head shop in South Austin

Locked my keys in my car and they let me chill inside till I got it open. Thanks.

Nice staff. Good assortment of incense & bed spreads.

A place of miracles, was well cared for today by the lil lady with blue hair ,didnt catch her name ,but she rocks ..Thank you

Real professional and chill staff, great vibes.I’ll be back

Went in today great staff very helpful young lady helped me

Love this store. Very helpful counter people.

Incredibly rude... Very much a different vibe than the rest of the planet Ks.

Dont bother go to a different planet k. This one got rude staff.

Never disappointed always have something eclectic to take home

Always seems to be staffed with friendly people, the vibe is right on. ✌️

Very helpful employees. Nice clean store.

Nice place so many different things under one roof.

Typical for a Planet K.

Awesome shop! Cant wait to go back....

Super friendly and helpful staff. Has a large selections

Love this store. Clerks are nice and heplful

My least favorite planet k is walking distance from my house... Im about to drive all the way to the eastside

Cool laid back crew. Made great recommendations

Nice Shop 👌, Good Vibes & amazing staff

Always have great novelty items. Local favorite!

Pricey but its got a nice vibe.

What can I say, this is the only place you can get the things you need

They dont have a rest room.. imagine that. so I had to leave..

Fun place to shop when youre looking for something different.

Great customer service and always friendly!

Great place and lots of stuff to choose feom great place.

Planet K a real great place they have everything you need

The staff here is always super helpful!

People could be friendlier. But cool store

Good selection and friendly eclectic staff

Very kind day staff on my recent visits.

Got what I needed. Cashier helpful

Very helpful and friendly and know what there talking about

Interesting novelties..m

Love this Planet K! Always have and always will@

Great taste💯 as well as reasonable prices

Polite, good service

Really expensive but good quality

Knowledgeable people as well as friendly service❣

Had exactly what i needed..and the counterperson was right in figuring out what

Best friend avery works here its good

They need a better variety of stickers. Thats it.

Love Planet K! Always go to bat for you

Very friendly and helpful staff.

Best place for wraps and beer

Very friendly and welcoming and helpful

Never a bad time at a planet k.

Worked here...cool spot cool ppl

Lol. can never trust these guys

They have what you need and then some.

For your dank smoking needs, this is the dankest place to be.

Tons of variety and great deals!

So many cool things to look at

Always have what I need 😎

Always have what I need and more

They have just about anything you need !

Good stock, knowledgeable people

Great customer services!

Good hydroponic growing need

Nice customer service was spot on

They always got what I need.

Good Vibes!!

One of the better stores in Austin

Great selection of incense.

Girl in front not Cool!!!

They were kind and friendly.

This is my head shop of choice.

Its good

Worest smoke shop in Austin.

Cool selection of glass

Great head shop

Super clean and fast

Loved the vibe of this place!!!

Bought a new dab pen

Excellent novelty store

Great gifts here

Verry knowledgeable of products

Get all your needs at Planet K !!!

Incents 25 for 3 bucks

Love this place

Friendly sales associates

Bad ass

Always have what i need

Lots of interesting toys

10/10

Great smokeshop

Had everything I was looking for.

Great shopping place.

Always has what i need.

Great staff!

Friendly customer service.