Bushkill Inn and Conference Center

Stayed here worth my family and 2 tweenish aged kids. Pool and hot tub were good. Location is great. Rooms were really well appointed and comfy. The resort itself felt old and dead. I think if there were more people to give it life its a really nice place. The staff were all excellent and really respectful and hard working. Its a very confusing resort to navigate around because of the floor plan but it seems really well cared for. The elevators felt old and need some work but all in all its a really nice place.

Pools were nice. Housekeeping excellent. Problems with key card daily ran into 3 other guests w same problem.great for families and kids. Quiet at night. One front desk person excellent, man when we checked in wasnt helpful and didnt explain anything about hotel grounds anything. Saw a wedding going in noticed staff worked hard and main room was beautiful. Hotel room would prefer king size bed . Clean room. Bring laptop w DVDs. TV selection was a waste.pool area messy probably from parents not cleaning up after kids. Hot tub nice and hot

I was up that way yesterday to see a football game at the high school. I used to work at this resort 20 years ago when it was called Pocmont. I did a quick drive-thru to see what it looks like nowadays and it is absolutely disheveled. There was a man and woman standing outside one of the cabins yelling at me to get out of there and I have no idea what that was about. Its a public road so chill out. There were two other people in matching shirts standing outside where the kitchen used to be watering a small patch of grass. The lake there which used to be really nice is now full of lily pads and looks disgusting. There are hay bales outside of the main entrance. The pool looks like it hasnt been cleaned in forever. Im not even sure this resort is open. Shame.

The hotel is big and clean. However, we had to wait a lot at the front desk as our room was not ready. The room is good but tea , coffee, microwave are not provided. They have a good gaming area but none of the machines were activated. When asked, we were told that it is managed by some other vendor and not hotel. Its a decent stay if you are not looking forward to use their amenities.

My wife and I recently stayed here for a quick anniversary getaway. We were mostly pleased with our stay. Comfortable rooms with great bathrooms. Great food in the restaurants. The staff was helpful and mostly friendly. The only negatives were the restaurants were very expensive, and we got called very late at night by the front desk telling us they were asked to call the police by someone who stated that a disturbance was happening in our room which it was not. Found out the next day the problem was across the street from our group of rooms. An apology for disturbing us would have been nice but never happened. All in all it was a nice place for normal folks to stay. Not run down or overly fancy.

Great experience... stopped in late at night and there were only 4-rooms rented for the night (was a Monday night). Pool was fine, hot tub, room was a suite. I did have one issue, which was nothing major... battery for remote in bathroom mirror was dead and they didnt have any replacements at front desk.We just stayed one night but enjoyed it.

Stayed in the cabins for my honeymoon. Well appointed rooms... Coffee and fridge in the room, comfy bed and couch. Huge bathroom with jacuzzi tub! There are so many amenities that you dont really have to leave the premises. The complimentary breakfast in the steakhouse was delicious and the ambiance of the restaurant was peaceful. All staff members were nice, helpful, and accommodating. I was a little surprised to be one of only 2 or 3 couples staying there though. Maybe March is off season, because Ive been there when theres a bunch of guests all interacting with each other. Good place to meet people, rest and relax, and take part in a bunch of amenities!

Great hotel for a get away weekend. For the coast I payed I would have expected for more to be included such as continental breakfast. I stayed for 3 days and had to buy breakfast, lunch, and dinner. They offer dinner but you have to pay extra. They also did not have room service which most hotel have. We stayed in a Kings sweet which we fell in loved as we walked in. Nice king size bed, Jacuzzi and shower in the bathroom, small bar to enjoy wine and beer. Balcony was a + to sit and relax during the night. We also enjoyed the indoor pool since it was a little chilly outside. Overall, the service was great.

The room was nice and tidy. The beds were big and comfortable. The staff was nice and helpful. We didnt eat there, as we eat only kosher.Its located near attractions, including Bushkill Falls, which is about a 1 minute drive from the hotel. EVERYTHING was wonderful! The only problem was, that the shower in our room only had a half shower door.

I did not actually stay at the inn. I attended a wedding there this past Saturday. I was quite impressed. The outdoor wedding setting is beautiful. The reception was wonderful. The woman tending bar was very friendly and quick to respond to my drink request. The cocktail hour food, cold and hot horduerves, were wonderful. The staff serving them were very pleasant. The buffet meal was wonderful. I could go onThe bottom line is, my experience as a wedding guest at the Bushkill Inn was a very good one. I have never met more friendly accomodating staff at a wedding venue. Keep up the good work. I will be sure to relay this information to others. Hopefully one day I will be able to stay at the Inn as a guest. I would definitely like to.

I have nothing but amazing things to say about this place. I had my Super 17 birthday party here a few years ago and it was amazing. The staff was incredible. Ron and Lauren made the vision for my party come to life. I could not have asked for a better experience. My family members and I stayed at the hotel after the party and they loved it. The food they prepared for my party was exquisite. My family members are still talking about it and that was years ago. If I could relive that day again I would. But you only turn seventeen once. If you are looking for a place to celebrate you or your loved ones special day this is the perfect place to go.

I went here for vacation in April 2018. I think it would have been better to come at another time. The room was nice and everything worked. Even though there was a continental breakfast the menu was the same everyday. The pool and jacuzzi was clean and really nice to swim in.

Went off season..very quiet at the time. Room was clean..pool open 24hrs..not overpriced. Does not provide complimentary breakfast but fairly priced buffet style $11.95 and on Sunday priced at $14 I believe with on site chef making omelets and waffles. In house restaurant serves large portions and is very tasty! Had leftovers

Very nice staff. Hotel could use some updating but not in bad shape, very confusing layout. Looked like they had plenty of amenities but there was no info on them in the rooms. Still a very enjoyable stay. Great pools and they are open 24 hrs!

The private bungalow rooms are the best! The beds are so comfortable and the whirlpool tub was so nice after a long day of hiking. The trails around the property are great for a secluded walk through the woods. The “Steakhouse” restaurant inside was totally empty and the wait staff was very prompt and polite. The steaks were over cooked though but the beer was cold. The lounge was in the same floor as the restaurant as well as a huge ski lodge style fireplace. We will definitely add this to our list of favorite hotels in the area and we will definitely stay there again.

If youre looking for a place to get away for the weekend in the mountains in PA, this place is great! Its pretty cool that all of the rooms are cabins, gives you that woodsy/outdoor feel. We came for Valentines day weekend & stayed in a suite. Had a nice living room area, bed was comfortable and the bathroom was very nice. Only downside was that the wifi did not work well (not sure if our cabin was too far) and our cellular service was terrible. We ate at the restaurant in the hotel which was very good at a great price. Theres also restaurants/diners close by so you dont have to go far from the hotel. Would definitely come back in the warmer months.

We were there October 17,2014 with great friends as we both booked the King parlor suites with a shared a porch outside our rooms. While the Resort offered many activities on the grounds,the staff put together a bomb fire just for us which we never made as we were dining late in their restaurant and was well worth the time.Christopher, the manager, took us for a tour of the Resort and grounds and was very cordial and gracious, The staff was also very polite and accommodated to our every need.I look forward to visiting in the spring as we never got to the pool or spa because of weather and time.It is perfectly located for other activities, like to the Falls and a winery not far from there.A great weekend, thank you.

Had a junior suite booking, but got a regular room/cottage; staff was not super help-full at any time, toilet didnt work to start with, but was fixed later after a few inquiries at the front desk.After the maintenance had fix the toilet, they didnt lock the door, and left our room unlocked for a few hours until we returned. The hotel is close to the falls, which is really nice.

Overall I liked my room and had a very nice bathroom with jacuzzi tub. Took a nice quick swim in the pool. The front desk was very nice and patient in answering my questions. However the fact that the WiFi was TERRIBLE and one of the heaters didn’t work had me a bit peeved off.

The conference center was very easy to get to. The room was nice & they were clean (except for the cocoa puff I found). Now for the rest of the story. The only food was a lounge/bar with yummy, but limited selection & very limited hours. They did have 2 restaurants - closed (in July). The free breakfast had only black coffee to drink. No creamer. The ATM machine was broken & so was the room fridge. They stayed that way our several day stay. Yes they had wifi in the building but not even to our car.But closing on a good note...I did a very good check for bed bugs & found NONE. YEA.

Decent place for a good price. Jacuzzi tub suite was nice. If you are looking for an upscale resort this is not your place. Room had a moldy smell. Parking was strange. Again decent place for the cost but not a 4 star resort.

Indoor pool out of service.Outdoor pool dirty and full of trash.Paddleboat lake covered in scum, unusable.Outdated rooms with obvious repairs (and some obviously needed repairs left undone).Woke up by lawnmower outside my cabin at 8am that continued for an hour right outside my cabin.No info from lady at the counter, just a map and some keys. No explanation of activities or talks about the property just reminded me 3 times they would charge me for smoking... I had already told her we dont smoke so why the extra reminder after that.Signs everywhere about their lack of responsibility over their amenities and all the ways they will charge you for incidents.Not worth the price.

The Inn is nice. Theres an indoor pool and two restaurants. We did the breakfast buffet. Theres a lot of variety and they have omelet and waffle stations. The staff is friendly.There were child activities over the holiday weekend. The one downside that comes to mind is that we didnt have face/wash cloths in our room and they werent provided during our stay. I would most likely use them again though.

The rooms are nice and reservation and checkin staff were very nice. However, I brought my daughter’s family to see the Falls and we opted to stay here to sleep. It seems there will be little sleep since a fraternity party is going on. It’s only 8 and the amount of yelling down the hall, slamming of doors, etc is unheard of in a decent hotel. The front desk staff said they can’t do any thing but talk to manager...tomorrow. I’m paying for a suite and adjoining room and we have a baby and 3 yr old. I’m even having to pay an extra 20 for the baby to have a place to sleep, despite only 3 adults and the babies in 2 rooms.Stay in town at the Hampton. 😀

2 of the three nights we stayed other guests were loud and obnoxious. Obvious under age drinking in the hallway. Front desk staff said they were unable to do anything about it. The building itself needs maintenance. Rooms are small. Food is about average. Strange and confusing layout. My guess is they are filling rooms by allowing parties. Avoid if you have kids or expect a decent nights sleep.

Check in was a mess. The poor employees working the front desk did their best and even called in extra help. Eventually we were in our room and were compensated for the mishap. The staff were all pleasant and as helpful as they could be. The area is beautiful and theres plenty to do on the grounds from hiking, to volleyball, fire pit, basketball court, indoor pool, gym, and workout stations along the trails outside just from what I seen. I went in late December so their other cabins were closed but I will return to give those a try.

The Worst hotel I’ve ever been . We stayed at the cabin. At first the room they gave us was sooo dirty than they gave us another room we asked for somebody to come and clean it cause it was dirty under the night stands. The windows were dirty the bathroom not so clean. They didn’t change the sheets or the towels. And they charged us extra money for room service which is ridiculous because they didn’t clean what we were asking for . They just folded the towels. We paid a lot of money and in the end they charged us for staying in their hotel , makes no sense at all when you’re already paying for your staying there. I would never recommend this place it was like a nightmare to me. We were going to stay 4 nights there but I couldn’t sleep any longer in that place so we canceled it. Never going there again. 👎👎👎👎

Lets get it out of the way, yes this place is dated, and it hasnt aged that gracefully. That being said, it is quiet, our unit was clean and stocked on arrival. Did a little fishing, the lake didnt produce anything, however the little pond by paintball place on the way in had bass in it. Its scummy though, so its top water all day. Anyways, the place is small, quiet, and feels secluded. They have a playground, mini arcade/game room and an indoor pool, all of which are pretty decent. The indoor pool is pretty nice though.

We spent 4 days at this hotel in October. The staff was very very friendly and helpful. We initially parked on the south parking lot and I checked in while my son and wife stopped at the playground. It’s a confusing layout in the hotel. To get to the lobby from that lot you have to take an elevator, stairs, cross the bar area and then take another elevator.We had a king suite on the far east of the facility. Parking is somewhat limited on that side but if there’s space you can park very close. The room smelled slightly musty when we first entered the room. It looked pretty nice at first glance though. The bathroom was large but cold. There was a separate heater for it but the knob to control it was missing.The king bed was very comfortable. The phone had a large lcd display that we couldn’t figure out how to dim at night. We ended up setting it on the floor and laying a pillow over it to block the light. The pullout bed wasn’t comfortable at all and it creaked a lot.There was free wifi but it didn’t reach the suites very well. This could really be an issue depending on your cell service provider. We had T-mobile and it’s service stopped north of the Pocono Hills Golf course.The pool had nice warm water. There was a hot tub section that made the main pools water seem cold. We spent about an hour each day at the pool. The pool itself was clean but there were cobwebs underneath the pool furniture. There are bathrooms next to the gym adjacent the pool that you can change in. They have showers but there wasn’t any soap in the dispensers when I was there. Flip flops are recommended. The gym seemed very nice.If I visited again I doubt we would choose the same suites. The walls were thin and let tv noise through easily. You also can’t leave the drapes closed on the door easily when you leave the room. Our safe had an error code on it so we locked valuables in the car when we were away from the room.There was a very dated game room as well.

I was pleasantly surprised! Very nice hotel. The suite was very nice and spacious. Everything was clean and well maintained. It was not as close to Shawnee and Camelback as we had thought. It appears much closer in the map, but all was well as we have a vehicle. The ride to those places was about 40 minutes. There is a nice little snow tubing spot down the road called White lightening, so that worked out pretty well for us.

Will never stay here again. The lounge restaurant was horrible. Drinks were smelly and spoiled. Waitress/bartender was very pleasant and apologetic. Room was big. Refrigerator in room not working smelled too. Ice machine in hallway not working. We had to go to another floor to get ice. Friendly staff at least.

Had a nice stay here with a nice room and a comfortable bed. I enjoyed the amenities including 2 pools, basketball court and gym. They have a lot more amenities to use during your stay. 3 stars for cleanliness and physical condition of the hotel which wasnt the greatest.

I just spent the weekend at this hotel (6/26/15 to 6/28/15) and would NOT recommend staying there. When we arrived, we noticed there was a Cteen conference going on, which was not surprising as this is a conference center as well as hotel and resort. After checking in, we went to check out the hotel and amenities. We noticed that the indoor pool was closed during many hours to accommodate the conference, which was disappointing. The dining room was also not available to hotel guests as the conference basically took over the entire facility. Later in the evening, we were permitted to use the indoor pool, but there were only dirty towels available. The fitness center also only had dirty/used towels. There were cheerios scattered all over the pool deck for two days and I never saw anyone go in to clean it up. There were also boxer briefs left on the pool deck.Our room was nice enough and clean. However, the cable did not work. The front desk informed us that the cable for the entire resort was not working. Another amenity we paid for but were not able to use. We rented a movie from a kiosk in the hotel. The movie was supposed to be $3.99 but we were charged $15. The movie was severely damaged and did not work.The hotel itself was extremely dirty. The conference took over all of the common areas. The guests basically trashed the place and left trash all over the floor, which was left there the entire weekend.Out of three dining facilities, we were unable to use ANY of them. The conference guests used the steak house and we saw that it had not been cleaned up by the next afternoon. We asked if any of the dining facilities were open and we waited at the lounge, but no staff ever showed up. The website stated that there were three restaurants that were open 7 days per week but we could not use ANY of them.One of the conference guests asked ME to sweep and vacuum her room. The only staff I ever saw were at the front desk. The rest of the place felt abandoned except for the conference guests. The front desk was run by college or high school kids who had no clue what they were doing. No one told us what dining facilities were open or what areas were off limits due to the conference. We had to ask about everything. There was zero service.Basically, we paid for a resort with amenities and all we got was a room to sleep in. Staying at a Holiday Inn would have been better. The conference guests made us extremely uncomfortable.I will not be returning to this hotel and I will advise any and all friends to AVOID this place.

If you want a place to have a room, eat a dinner, have a few cocktails in the lounge or you have a wedding or any party where you need a ballroom this is it ! The staff was fantastic, everyone is very helpful even if it is not their job and they threw in many comps while we stayed there. It may not be the fanciest place i have stayed at but they have the friendliest and best staff anywhere !

Excellent hotel close to the best the poconos has to offer. Well appointed suites with enough separation between the lounge and bed area for some privacy without giving up supervision of kids on the pull out couch. Room was clean and towels soft. Housekeeping was slow to come by, but was amicable and helpful. We took advantage of the spa for a couple massage and we were well taken care of. I highly recommend bushkill for a romantic getaway or family hiking home base.

Made a weekend getaway out of a hiking trip! Had a very nice time, was greeted by every passing staff member and asked if we needed any assistance. The rooms were large, spacious and clean. We enjoyed the amenities on the property including the pool, spa tub, fitness center, and game room. The property is beautiful and features many activities including tennis and basketball courts, along with play gyms for the kids. It is within walking distance of Bushkill Falls although that is not where we ended up hiking. We ordered takeout from a local Italian pizza cafe, but the hotel has other food accommodations including a steakhouse if that is what you are interested in. They also have a spa on site you can schedule sessions in advance, but would love to try that on our next visit!

BEWARE!! If I could give this Hotel a MINUS 3 STARS REVIEW I would. DO NOT recommend this Hotel in any way!! It is 2:30 AM YES early hours of the morning....kids are running every where, jumping, screaming, shouting. They are outside running in the parking lot, through the hallways. The marble floors are soaking wet because the kids were in the pool and are not using towels. I slipped in the elevator on the wet floors! No respect for any other guests. I would NOT recommend this Hotel to anyone! I also have video of all of this too. My husband called the front desk to complain. Then went to the front desk to complain.... then we both went to the front desk to complain. It seems like it was too much work for the person behind the desk to do anything....she seemed annoyed that we were there. MINUS 3 STAR RATING FOR THIS HOTEL!!

Hotel and the amenities are quite good. There is a game room and plenty of parking. Elevators need a little getting used to, as there are multiple buildings and navigating from front desk to your room may need taking couple of elevators. Our checkin was delayed by more than an hour but we were able to checkout little late. Indoor and outdoor swimming pools were clean. Very close to Bushkill falls as well. Overall a good experience, I would recommend the hotel.

The staff at bushkill inn was really helpful and friendly. They truly went above and beyond to provide great service. The facilities (pool and gym) were also well maintained. We didnt get to use any of the outdoor facilities as we visited in the winter. My only con was the breakfast. It was 12.95 for adults at the hotel restaurant, and it really was not a good breakfast in my opinion. Everything was over done and it didnt help that it was sitting in a buffet tray for hours. Youre much better off going down the road to Perkins.

I am usually a five star rated kind of person. If I don’t feel like I have something nice to say I will choose not to rate the facility. The staff here is five star. They were helpful. Accommodating and professional. The facility needs work. I am sure that it being off season they are working on facility projects and maybe they need time to adjust. I think if they need to greatly reduce the price off season

Beautiful place!! The game room in the basement is great for kids, the beds are extremely comfortable and the rooms were super clean! Even the property is well-maintained and the lake is great for a nice relaxing time on the water. They supply the boats!

The staff were very friendly and helpful. This is a child friendly place and has a playground, arcade, indoor pool and other family fun accommodations. For those on a business trip, many business amenities to accommodate; business center, rooms include desks, Kerig machine, steak house and lounge on premises, drink and go to your room..a safe way to retire a long work/business day. I love the place and will revisit soon.

Average Rooms, Old Furniture, Absolutely no WIFI / Mobile Signals. The room we selected wasnt allocated and when we asked the Hotel Manager, she claimed its third party reservation and we should deal with them. She was very rude and wanted charge us more for something which we have already paid for. Other hotel staff was good. I would not be staying or recommend this hotel due to rude Hotel manager alone !!!

Let me start with this hotel. I hope I dont write many complaints but I do have some.Even if I do have multiple complaints I could say that the bathroom was nice my overall complaint about the bathroom was that the lighting was not good enough for my expectations. The room was also nice. But one of my complaints was that the food was terrible. MY CHICKEN TASTED LIKE FISH but thats not the point. What Im trying to say is that the food sucked and It never got any better through out the days we stayed here. We also never got anymore towels when we asked for more. Not only that but they gym was a disappointment. Overall it was nice but in food wise. If anything saved us from sarving it was taco bell and dominos

This place is going downhill fast. Hallways are disgusting. They moved the game room stuff to 1st floor and it is all broken such as the hockey table and ping pong. Room are only decent part but every other inch of this place has trash everywhere. The restaurant is NEVER open so no breakfast available. Indoor pool area is messy and must have been 102 in there and water was warm like a bath. It just isnt worth the cost anymore and the staff has a who cares attitude. After staying here annually I will be going elsewhere next time.

We were shocked that the bed was so comfortable. My husband sleeps poorly to begin with, so when he awakens and says he slept well that means we would recommend the Inn to anyone. The only reason we give it 4 stars is we had to wait 30 minutes to check in because there was only one woman at the front desk and she was preoccupied with a young man who had had hurt himself on hotel property. We wondered why she couldnt call for some help. We also had breakfast there and they were significantly understaffed. We stood there awaiting to be seated for a long while until we finally walked around saying, Hellloooooo .....the staff must have been on a short break at 8:00 a.m. The breakfast was good though. The hotel just needs attention to detail & I would have given 5 star.

Went with the entire family for a long weekend. Delicious food, great location. Loved the indoor pool and jacuzzi. Took a walk to The spectacular Falls down the Road. Had such a great time that we are having a family reunion back at the hotel this summer. Thanks for a great stay!!

DONT STAY AT THIS HOTEL!!! I had an event planned and they cancelled just days before without any notice. They never returned my full deposit!!! They have a history of screwing people over!! They even cancelled a persons wedding just before the big day!!! The area is dark and the amenities are limited. Its not worth it!! Go stay at the Fairfield Inn & Suites in town. You are better off.

The hotel is a bit understaffed but we were treated very well. The room was extremely clean, new and modern. It was very cozy and lots to do in the area. Would definitely come back and would recommend it for anyone staying in the area.

Good price, lots of options for children, good amenities, and clean!Two pools, one indoors and one outdoors. Ship play structure, another play structure, airplane play thingy majig, two trampolines! My young kids (6 & 3) had a blast and didnt want to leave. It was a halfway stop and it was an excellent choice.

Three stars solely because of the staff who were friendly and courteous. The bartenders in the lounge were on point and managed our massive crowd and the demand for beer and wine with grace. The building is a little dated and the Wi-Fi was non-existent which was frustrating. If you bill yourself as a conference center, ideally thered be better infrastructure in place to handle the needs of a company staying there. The fitness center is tiny and way too humid because of the vicinity to the pool. There was an AC but it would weakly blow cool air for about 5 minutes before needing to be turned on again. Location is good though, with an easy stroll to Bushkill Falls. Rooms were clean.

Our room was excellent, it was spacious well kept and comfortable. The food was amazing, the staff was friendly and helpful the Hotel has such a relaxing feel, its a breath of fresh air. I along with my family had a great time and I advise you give this hotel a try.

We just had our wedding at the Bushkill Inn and Conference Center last weekend and there are not enough compliments in the world for how perfectly it turned out. This was a large wedding (250+) with a lot of moving parts and complicating factors and they absolutely nailed it. Adam, their event planner, was a true professional and went out of his way to make sure that everything went according to plan. All of our guests, including some who had stayed here when it was the Pocmont, were impressed with their stay. The food has been excellent every time weve visited (4x, including the wedding). The rooms are beautiful, modern, and nicely equipped. The public spaces - the pool, jacuzzi, tennis courts, main lobby, restaurants - are all very nice and inviting. We are very thankful that our wedding turned out the way it did and we recommend this venue a hundred times over.

We had confirmed booking through Expedia for the Presidents Day long weekend for a suite with 2 queen beds and a pullout sofa for 6 adults(paid additional charges for additional people).1. The first surprise we get after calling in the hotel several times as we were reaching late is that we got a suite with just ONE BED, and two sofas which was NOT what we booked2. After 5 conversations with different staff each time, where we asked multiple time to talk to manager. But she did not bother to come out to talk to us. The staff who confirmed they will work with us so 6 Adults(some with chronic back issues) would be able to sleep comfortably under the same booking where we paid $750 for 2 nights. Finally, second surprise for us was that the manager who we met after coming back on day-1, essentially told us in a condescending manner to either check-out or pay extra for another additional room.3. Dont expect that you will get the room you booked, especially if your booking was done through their partner like Expedia, they will shrug off their responsibility and give you an incorrect room under the pretext of this is what they recieved confirmation from Expedia.Avoid booking at this place, there are better options within the vicinity.

All in all a great experience for the night we stayed. Layout was a little confusing. We followed the signs for parking then took us awhile to find the lobby. Staff where very nice and the hotel was very clean. Beds where comfortable as well.

Feels fancy and laid back at the same time - has a great pool! Were staying in one of the detached suites and while its not directly attached to the main hotel, its the equivalent of a street block away - so were still very close, but with the privacy of our own space.

Bushkill Inn is a Hidden Gem located across the street from the iconic Bushkill Falls. The outside is currently being remodeled it looks unassuming however inside is a different story. There are several lounges bars and restaurants located inside as well as the indoor outdoor , room, indoor gym workout area, Pond to fish in, paintball, it is close to a multitude of various attractions in the Poconos. If that isnt enough the staff are amazing, and the rooms are very spacious the Suites are ridiculously big and the price cant be beat I had expected to pay double what I did. The only thing stopping it from getting five stars was the fact of all the construction thats going on which is understandable with the scope of work that they are taking on. Overall I would highly recommend the place

Was not impressed for the price paid.It rained in the room, on the first floor! Was told it should be fine as long as it doesnt rain anymore.No ipod dock in room. Listed amenity.Spa service not open.Fire place in lounge never on.Was told of a continental breakfast, woke up early to go, to find it was ala carte. When notified front desk staff of the mistake, the blond behind the desk told me yeah she was wrong ... how professional!No pool towels, the ones they gave us when asked the front desk could barely wrap a baby.They cater to frats, so if looking for a nice, quite, relaxing weekend in the Poconos go elsewhere.

One star for location, conveniently close to the Bushkill Falls, other than that, this place is as good as a motel. I read horrible review about noise during conventions, well this place is poorly maintained without conventions. From the pool full of dead bugs, to water leaks inside the room (after rainstorm), to a filthy baby crib that costs $10/night. I dont know how this place averaged 3.5 stars, thats a very generous rating in my opinion. Not to mention coming back home finding out I was charged the same amount on three different credit cards.

Very nice looking from outside, but when we came into our cabin it smelt musty and humid. It was clean, but then we were right next to the laundry area, so we could hear very loud noise until 10:30 pm. It was impossible to take a hot shower since the Got water would only get lukewarm. And there was a spider in our shower when we got there.We came after the main season, so all of the places on the premise were closed. On the website it said there is a steakhouse, and we were hoping to not travel anywhere for dinner. It was closed too, so we had to drive again. In the morning we were told that we had complimentary breakfast, but apparently we needed to get vouchers, and still the breakfast would have been coffee+muffin.I understand that in season this might be a great place to be since everything would be open and available for guests, but not after season. I would rather stay at an airbnb next time, at least Ill know what Im getting and wont have problems with website overpromising and actual place underdelivering

Booked this hotel for mine and my husband mini honeymoon. We booked a room with jacuzzi. We were only there for two nights and the first night the jacuzzi tub gave us a hard time plugging and when it did we couldn’t unplug it to drain it. We called to let them know it was broken and right away someone was there this was about 730. Unfortunately he said he was just a groundsman so he would have to tell the front desk to send someone else. We waited until 9 o’clock and no one came. We called the front desk again to ask if it was ok for us to go to sleep or if someone else was coming. They then informed us that they wouldn’t be able to send someone until tomorrow. The next night they fixed the drain which was great we filled the tub and then tried to turn on the jets and they wouldn’t work. Went to talk to the lady at the desk who told me that there wasn’t anything she could do and that I would need to speak with the manager in the morning, I said that that was fine we would be checking out in the morning and I would speak with him then. The next morning I was informed the manager would not be back until two because he was in a meeting so I left my name and number. 2 o’clock came and went and I did not receive a call. So at 330 I called, they then told me he was still in a meeting and he would call me tomorrow. This went on for a week. I called once every day asking to speak with the manager explaining why I was calling and every time they said he would call back. It’s now two and a half weeks later with still no call. We paid to have the room with the jacuzzi because we specifically wanted a jacuzzi and the two nights we stayed it was broke. However on the plus side the only reason this place deserves any stars is because the bar within the hotel has amazing staff. The kitchen staff was amazing at breakfast and the bartender that was on the night we were there was funny, easy going and made good conversation.

Disappointing from the moment we arrived!When my husband checked us into our Exterior King Suite he was informed that the Steakhouse restaurant on the premises was closed due to a low guest count at the resort, problem #1 although manageable. Besides, we were already bummed to learn Bushkill falls & Dingmans were closed for the season, it was such a beautiful day to take in fresh air we were looking forward to the views the entire drive from home. We proceeded to our room, which still has traditional key lock knobs on the doors, and we were quickly discouraged by its size, especially the bath. It seems as though panoramic lenses were used for the online photos since the spa tub was a traditional house tub and my own shower is bigger. The room was a bit musty, but it is nature so thats understandable. However, the furniture in the room has seen better days. The molding was falling off the cabinet that concealed the mini fridge, while the light trigger in the mini fridge was being controlled by duck-tape, and the coffee table was badly stained. At first the quirks seemed bearable, normal aging like any home with need for paint & spackle so we sat a couple minutes after Id placed my toiletry bag in the bathroom, washed my hands, and waited over 5 minutes for warm water to move through the pipes and about 15 minutes passed before hot touched my hands. We walked to the main building to have a look around at the property which is again quite dated & seemed very empty, but with nothing much offered to do you wont have customers. Even the spa was closed as we passed by at 5pm. The property was confusing to navigate inside and we were sure if any food was offered in the lounge it would be a traditional bar menu so we decided to venture 18 miles out to have dinner at a delicious restaurant we know about. On returning, Id entered the bathroom ahead of my husband finding my toiletry bag on the floor & rummaged through with items left scattered around. Absolutely unlikely for me to ever do, and I needed nothing from the bag prior to leaving the room. I have Lupus so Im quite careful with my belongings and exposure, yet Im not over excessive about protecting myself from elements either. The toilet also blocked & after 5 flushes it went down while my husband contacted the desk about the problem. When he returned the call to cancel maintenance was when I discovered the most disturbing sight and our End Game to acceptance. I flicked on the light at the door entry inside the room to see its fixtures filled with dust, mold and several dead bugs, GROSS! If this is in a light fixture, whats in the room you cant see?!? Living in Pa Id like to add Id be lenient seeing bug carcasses in a light fixture from May to October, but its March... the damn bears are still hybrinating, let alone bugs running about! Yet nothing excuses dust, dirt & mold growth! ENOUGH, my husband took off to the front desk to learn there was no manager on the property so the receptionist spoke with the manage over the phone. He offered to comp the room & move us but it seemed the other suites were booked up. My husband then made it clear, it didnt matter, we wanted OUT! These are dangerous conditions for any normal immune system, but a compromised one is in for havoc. He never even got the chance to tell them someone entered the room while we were out, but luckily nothing had been missing. They agreed theyd refund our money, and we drove the hour back home to our own clean room, and lost out on a romantic getaway evening, but slept better much better in our clean home.

We went just this weekend and they had a camp staying there. It was filthy! There was stuff all over the hotel! Very run down place. The lounge and steak house were boring and werent open or serving when the people at the front desk told us they were. The pool was old and run down and had things floating in the pool ( used bandaid) !! The only nice thing was our room (king jacuzzi) suite, but it also seemed a little run down. Overrall we would never return.

This is a relatively new Inn, which means that everything is especially clean like the room. Plenty of activities at the Inn and nearby for the entire family. The fitness center is nice. I enjoyed a nice steak at the steakhouse within the Inn. I really didnt find any reason to leave the resort to do anything. I just relaxed and destressed for 24hours. It was perfect for me.

The beds are comfortable and the rooms are sleek and modern. The room features a Keurig machine and has good heat, the only issue I had was the water pressure. Little to none, it was barely more than a trickle

Our stay at the Bushkill Inn was a wonderful, friendly and an all around awesome time! The room was clean and the pool was refreshing and on time! We especially had the greatest experience going to dinner in their very own Steak House Restaurant. The chef made his own specialdinner at the request of my husband who absolutely loved his fine cooking. We had the pleasure of meeting the GM/pastor who also shared some of his stories and experiences that took place here at the Bushkill Inn/Convention Center, we also had the pleasure of meeting Tara, a wonderful and very attentive Food Handler, overall I would absolutely recommend to all to come and check it out for yourself as for me and my husband we will absolutely be returning some time down the road. Thanks Carrie and Lenny McDevitt

If youre reading this, I cant guarantee the place is still standing, as the roof was profusely gushing water. Staff was nice, but regrettably, like much in the Poconos, it is way outdated, and should just be knocked down. In fairness, the outdoor pool was nice. Maybe they can just keep that.

This hotel was situated in a very senic and peaceful place.it is situated close to lots of diners and Bushkill falls. However there was much difficulty with telecommunications. There are no phone signals for the entire stay and intermittent wifi. When the weather is bad (rainny) the phones and hot water do not work in the room.The indoor pool was out of service that was a great disappointment. The jacuzzi tub had no hot water and I had to be relocated to another room. The nearby lake was unattractive with moss like precipitation through out which was not encouraging to fish or do paddle boating. The breakfast was not complimentary but has very basic continental items with little variety.The front desk personnel were very helpful. vb

Stayed at Bushkill Inn for two nights. We really liked our Esterior Jacuzzi King Suite. All people, including front end and waiters were very helpful and friendly. Nice location, Bushkill falls was closed, but we went to Ditmars and Raymonds Falls, both were 30 minutes away. We went on the blue and red trails, entered deep into the forest. Very nice small lake, my husband likes to fish, even if he doesnt catch anything. We ate at the Steakhouse twice, dinner and breakfast. Food was delicious. The only complaint, the jacuzzi was dirty when we arrived, and dust was everywhere. But it wasnt a big problem for me. I am used to cleaning everything. What I noticed for two days, cleaning service is not priority in this hotel. We had some neighbors, who drank and smoked marijuana two nights in the row. They were very loud, sat on the bench next to our door. They left empty bottles and cups, nobody picked up after them. We definitely will come again, because of the location and friendly staff.

I stayed here with my 2 little kids . Highly disappointing . The good things...housekeeping very friendly and room was clean. The rest is all disappointing.Dont eat at their restaurant unless you enjoy waiting an hour for mediocore food with no bread or chips to wait with. The amenities were probably terrific 20 years ago. The playground is old (which is ok) but not maintained. Garbage all over, old food, scissors, i found these several days in a row. The pool is gritty on floor from sand?concrete? I felt dirty just looking at pool especially with dead bugs in it. Slippery floor my kid fell on and I almost did too.The game room is also covered in garbage and old food. Change machine broken, front desk has no quarters they told us to drive in pouring rain down to a deli for some. Broken wooden paddles in game room too along with half the machines out of order.There was no brochure or explanation of any extra amenities . I think there is archery and paddle boats on website. I didnt see anything for these things nor did front desk talk about them. Oh and basketball/tennis court covered in cracks and weeds.Giant hotel a bit odd to navigate but it doesnt matter since there is nothing worth going to there. If you want to sleep one night and leave its nice enough. Just be aware spotty reception and crappy Wi-Fi .

Stay far away! Really bad experience overall - the place is a dive. We arrived at 3:15 pm for check in on a Saturday and they said no rooms were available. We decided to go to a local bar/restaurant and wait for their call because there was no bar or restaurant open on site even though it was a Saturday afternoon in the summer. The conference center is a dive - Old and very outdated. Spa was locked and no one was in there so we could even see about making any appointments. When we finally got into our room about 5:45 - the cabin we rented didn’t have any info in it about WiFi or room service, etc. we didn’t have any hangars in the closet - found out there is no room service. The bed was comfortable - small tv in the living room and no way to order movies

Overall this was an extremely, extremely disappointing experience. Ill start with the positives, but unfortunately theyre largely outnumbered by the negatives. I was pleased (and even impressed) with the room amenities & general hospitality. With that being said, the entire staff just seemed to be disengaged & detached from all the happenings at the hotel. Our dinner in house at the Steakhouse was a complete disaster. Everyone ran around like a chicken with their head cut off. From what I understand, the issue was in the kitchen. We waited 45 minutes for our two appetizers. In addition, our celebratory glasses of champagne that I requested just never came & there was no mention whatsoever, After our 2 1/2 hour exhausting dinner we headed to the bar- only to leave 30 minutes later when it closed at 10:00. The music blaring was the absolute WORST elevator music Ive ever heard. When we politely asked the bartender to change it, she told us she was not allowed. What kind of atmosphere is that and who closes a bar at 10 pm? The following morning I woke up to learn that the hotel does not even offer room service. The only breakfast option was a buffet, so paying $15 for a bagel did not start my morning off too well. Overall, my one night stay at Bushkill Inn was a WORLD away from the first class service that was promised in their welcome letter. Definitely will not return & wouldnt recommend unless you have very low & simple expectations of a hotel.

Very nice and clean. Rooms in main building are clean & very nice. The cabins are not as nice and a bit smaller in room size. Bathroom in cabin also smaller than main building.The reason for 3 star instead of 5 is: 1. very little cel phone service in main building. 2. advertised free wifi, but no one was able to connect. 3.very small staff to talk to or find for help.

It was fun, I made new friends, there was only the indoor pool available when I went and it was heated, there is a really nice working jacuzzi next to it, an excersice room, a game room, computers, free WiFi, and more. The staff was nice, the food was good, and the rooms were nice. I definitely recommend going here for vacation or holidays.

Came here to celebrate my 40th birthday with my family was excited to check out all the resort had to offer especially to have a birthday dinner at the steakhouse. Two stars and that is only cause they are super close to the Bushkill falls and the pond on property had great fishing. This place reminded me of the shining and as I waited for some one to come to the bar I half expected to look up and start having a conversation with Lloyd. The front desk staff was as about as helpful as google without internet. The website is very misleading and shows a place that is happening and a well updated resort with a lot to do. The images on the site have to be a few years old. While the room itself was decent the rest of the resort was in shambles. I wish they would of told us while booking there was construction and that they started work at 7 am so much for a relaxing vacation. The tiles around the pool were broken and loose. Make sure to where shoes and watch the back pool gate as it is broken and falling off the hinges. The paddle boats looked like you had a better chance of surviving a ride on the titanic. Never found the arcade or the archery range, could of asked at front but see my first comment. Also make sure to use a umbrella if on the third floor or elevators if it is raining. I tried to explain my issues to the front desk person but they just sat their smacking their gum and said ok and did nothing to show any form of customer service.

Went away for a night in the Poconos. The resort is right down the road from Bushkill Falls (hiking). Probably the closest thing. The accommodations were amazing. nice restaurant, pool and hot tub on site. Very new and very clean. The staff was super accommodating. We will absolutely be back.

Nice area and nice location. Hotel was disappointing. Dont plan on taking any food back with you to eat in the room there are no microwaves in the rooms. We were in the hotel and bungalows on different nights.The bungalow suites are nicer but no microwave, shower head was spraying water all over the place, no cups in the room, good luck getting ice, weird thing is there is a TV in the main room and in the other room it has an empty tv stand like someone stole the TV or they removed it and left the tv stand. My wife had 1 employee lie right to her face about something.Steak house was closed, breakfast you need some voucher to get breakfast which would be nice if you received when you checked in, sorry breakfast being a coffee and muffin. there is a great breakfast place in town but I cant recall the name. Siri found it for me asking for dinner in local area.We will look for a different place when we come back to the area.

This place is an illusion....clean but limited parking, especially if they holding an event during your stay. Be aware of the noise from other guest..if you want a good quite not....go west or east. No continental breakfast, over charge customers and have poor business practice. I called to have a charge removed, they turn around and billed instead of reducing my bill. I called to speak to a person to make changes, no one on site...yet the extra charges remain on my account. I have to call my bank to get the charges removed....run there are better location in the area....illusionville

Cant do 0 stars? Well thats a shame...Because thats what this place deserves, I cant tell you how pissed I am about this place and my 4 nights there this past weekend (7/11/16). We went here last year and had to fight to get the towels for the pool, but wait theres more. THIS year, they wanted a $5 deposit for a towel!! What?!! The hotel had no items for hospitality purposes, things like tooth brushes or shaving cream. Nothing, just nice empty shelves. The indoor pool had pieces missing from the edge where there were supposed to be ceramic tiles. All that was there was pressure treated studs...(last year the tiles were just broken/missing).The jacuzzi jets were inoperable and when I asked the staff, they told me they have never worked since their employment began. The glass roof above the pool looks like it was shattered by ice over the winter...its July! This places is horribly run down and just not maintained. You can see where shoddy repairs had been made, such as flashing that was patched but then fell off. The parking lot was completely full since there was some sort of event going on but still, overflow parking was a terribly long, uphill walk away. We came to hike the trails, not the hotel!! The carpet in the halls is hideous and filthy. The housekeepers clean everything with bleach which ruined my wifes swimsuit, since it was all over the bathroom counter where she put her suit to change. Nothing like walking out to the pool deck with a nice white spot on your ass! Thanks! And while we are on the pool deck, there are 40 lounge chairs but exactly 7 cushions!!! Deposit for those too? 33 chairs blazing hot, black chairs to grill yourself on in the hot sun. I wish I would have taken pictures of this dump to post but, needless to say, we spent most of our time AWAY from this place.IM NEVER STAYING AT THIS PLACE AGAIN!!

Great food and service!!! The hotel manager Ron was gracious, professional and above and beyond to ensure my day was special. I had my wedding there and so happy I did. Ron and staff were the best and easiest I have ever worked with!

Spent only a short night with the family. Took a family room but got upgraded to a lovely suite. Overall very good value for money. Staff was super nice and helpful and the pool & kids game room were a great treat.

The Bushkill Inn & Conference Center provided a very nice getaway. The new renovations are beautiful... The decor is modern, but still warm and cozy. Everything is clean and the staff is absolutely wonderful. The in-room amenities were nice and the bed was very comfortable.

GREAT place overall! Unfortunately, the only three things I have to say that there is no cell phone service, unless you have Verizon, or so I have been told, and Bushkill Falls (which is not part of this hotel) is closed during the Winter. I was excited to see it, but it reopens back in March (I came here on vacation in late February). Lastly, if you come on foot (like I did, aka without a car, because you dont drive) its hard to get around, nothing is close enough to get by in foot (due to the fact that the town has no cellular service). This place overall was great, good rooms, good service from everyone, and the restraunt was good. Restraunt prices are crazy cheaper than what I thought (FYI I come from NYC where I pay mostly $15-20 mininum a plate on the usual) and serves breakfast, and dinner (which was convinient for my non car issue). Indoor poor/Jacuzzi was awesome!!! Gym was super clean! Theres a spa too, but never visited, seemed interesting though.

Read a lot of negative reviews and I was not sure what to expect. My fiancée and I were very happy with the hotel. It was clean nice and we were isolated off the main hotel. The room was clean and the staff was very helpful. We recommend this place

I occupied a room on the first floor of the hotel. The lobby is located on the front side where no one can park. All parking is in the back where our room was located. First The back entrance door was accessible without any type of security. Anyone could park in the back who was not staying in the hotel and no one would be any wiser. But the last straw was when a bus parked in the back at 12 am with new guests. First the new guests were very loud getting in at that time. Then the bus would not turn the engine off until around 3 am. I called the main desk at 1am and complained and at the desk I was told there was nothing they could do because only one person was working at that time. There is some crazy issue with security in that place. Then the bus turned on its engine once again at 6am. Needless to say we checked out at 8:00am the place was too loud to sleep. Also the restaurant didn’t have staff to work and serve you. The cheff burned our food.

Upon arrival I noticed that there was loud music around with a lot of drinking. During check in I inquired and was informed that this is frat party. Guest should not be concerned as they are going to be isolated in one area. Other guest will not be disturbed. In the middle of the night loud music started which woke me up. Music continued part 4AM. Upon complaining during check out, I was informed that the GM will call me later in the day to discuss about the stay. Did not receive any call from them.Secondary issue, they do not provide toiletry if you forget. I was surprised after they charge a good amount that they do not provide. I can see that this in Motel 6.

Considering everyone quit on the few workers few days before i got to say they pulled of a welcoming successful visit. The one elevator was down . However , we found ways around. The workers were kind had no problem stopping their task to spend 20 min helping and talking with you and family. We were there for family reunion with the family. They had smores upon fire pit at night, concierge had good ideas for activities. There is a bar and restraunt on premises. Thank you for good time.

If I could get less than one star I would. This location was my original wedding venue but due to Covid we decided to cancel, with communication to the general manager which then guaranteed my money back Well I’m still waiting for that money back this conversation was back in June 2020 and since I said I wanted my deposit back I’m unable to get in contact with anybody via stopping by calling emailing now the voicemail box it’s full. It’s horrible business so sad because it’s a beautiful location.

If I could give it 0 stars, I would. First off, the layout of the entire facility is extremely confusing. I entered in the wrong building, tried to find my bearings on a map, which didnt even show were I was. When I finally checked in and got my room key, there was one car parked in front of three rooms, making it impossible for anyone else to park there; they should consider marking the spots. The room smelt like horse manure, and there were dead bugs and spider webs in the bathtub, and I saw a cockroach run through the room. No wonder the room was so dimly lit and the AC was blasting. This place looked much nicer online than it actually is.

Great venue. Technical concerns though. WiFi didnt work and no cell reception. Also they need to work on signage or maps since this place is so big. Drinks are decent, food is great, and there are many options for a stay. Definitely recommend for your local events.

Room was nice , clean and up to date. Everything worked nicely. Staff were friendly and attentive. Only main complaint is that Jacuzzi next to indoor pool did not work.

When making the reseveration, I was told there would be a Continental breakfast included with our 288.00 suite. Not at all true. The hotel rooms themselves are nice enough, but the common areas such as the halls, stairs, etc... are filthy. The customer sevice is AWFUL. And the Free Parking is only about a football field away from our actual room. I had to ask 3 times for a copy of the credit card slip, which they didnt want to give me until checkout, even when charging my card at check in. When I used my online banking to verify the charge, it was for 50.00 more than it was supposed to be. Their repsonse, exactly: we do that in case you try to skip out on paying for any extra amenities. What extras? They didnt even provide the included ones!We are staying here tonight, as their arent other rooms available elsewhere, but wont be back. Ever. Im giving this 2 stars solely because the rooms are clean.

We stayed at the resort Friday and Saturday night everything seemed fine until Saturday night I started getting bit. I woke up Sunday morning with bites all over and I guess Im having an allergic reaction to them. My guess is bed bugs but I never did see one

When looking for a hotel to stay in for the weekend me and my girlfriend found the Bushkill Inn which seemed like a nice place to stay. It’s unfortunate to say that the pictures posted of the rooms are very deceiving! I had picked out the exterior king parlor with a jacuzzi and once arrived I was very disappointed to see that the tub wasn’t even big enough for two people. The bathroom as a whole looked more spacious online than in person. For two days I have been finding bugs in the room due to a gap between the top of the door and the frame. The bath robes were never provided, and the bed felt like a stone tablet. The food in the steakhouse is over priced and not much to choose from. In order to get food you have to drive 10+ miles into another town. No microwave. The WiFi never connected to our phones so we couldn’t even use it, it would constantly disconnect. The only real parking is one guest parking lot away from all the rooms which are located on a hill. Therefore you would have to lug all your belonging up the hill and into your room. Other option would be to park in the grass next to your room with the potential that it can get hit by another car because of tight roads. We made the best of our stay but this hotel is totally not worth the price for this motel of a place, we will not be returning EVER!

The staff was friendly and had a good time until I woke up the next morning and found out my room was infested with ants. They were coming out of the floor and crawling all over the walls in the bathroom and a lot were pushed into a corner dead so it looked like they have seen them in there before and just didn’t clean them up. Told the front desk and the women said “it’s that season right now, and you’re in the Poconnos so I can’t do anything for you”

I am very disappointed about this place! I booked my room months ago to surprise my friend for her birthday for a nice spa getaway. I received a phone call today ( two days before Im supposed to be there) telling me they over booked and my room is no longer available to me and there were no more rooms available either due to an event... Now I booked this weekend for a reason because we had to take off work and they said there is nothing they can do for us.I am VERY angry with how this was handled and will never even think of going there again.

The women at the desk checking us in was very unpleasant and just kept texting on her phone the entire time while trying to ask her about the area and things to do. Actual room was nice and steakhouse staff was really nice. However anyone at the front desk and management don’t really seem to care about the customers

Horrible! Outside lights at main entrance wires were exposed my kids could have easily gotten electrocuted. Tiles ready to fall from ceiling. Sofa bed was broke n noone came to check it. Electrical outlets in room were just hanging there very dangerous. My wife found black mold behind the bed n bathroom. Roof leaks into building all over. Completely not a safe hotel. Deff would not recommend to anyone not worth the money at all !! It seems their maint man has no clue what is going on.

When my family and I came through the building, the hallways smelled like cigarettes. It took us an hour to find the lobby. The room was dirty and there were dead bugs everywhere. There was dirt on the towels. We are never coming back

Waited 3 hours for checkin because the rooms werent clean. Returning at 5:30 the next day the rooms werent cleaned. shampoo was used, towels were dirty.room keys kept on getting deactivated. Service is just disgusting. The hotel itself is OK.

For the prices they charge, there should have been some complementary breakfast or something to that effect. Something to that effect! My nephew did his wedding here, beautiful venue. A few hiccups, the vegetarian was overcooked pasta with sauce. We couldnt find anyone on staff before the ceremony. I was dissappoint!

Tried contacting talking to them multiple times about hosting our wedding there. We were ignored or hung up on. Guess we werent the kind of people they want there.

Customer service- receptionists are so bad, nobody care about towels and any complain. Rooms looks different than photos. Only one restaurant and one bar in the hotel. Nice outside pool. No phone service on that area.

The Inn is beautiful. It has plenty of rooms, cabins, a playground, arcade room, conference rooms, etc. The cell reception though is just about nonexistent regardless of your carrier, except in select parts of the building or a few miles down the road. They have WiFi but I barely used it since its only in the building and you have to reconnect everytime you leave. Service was fine , nothing to complain about.

We took an impromptu vacation here and it was late Saturday July 27th and my hubby was hungry and we had waited until it was late to eat because we were enjoying the pool. The steakhouse once again closed early on Us just as they did for breakfast by the sane girl with short blonde hair, so we wandered into the lounge where we came across Shallen. We didnt love the menu so she offered us what we wanted from the steak house, but My hubby wanted to venture out to the middle of nowhere however everything was closed and we ended up back at the lounge at 1047 pm when they were due to close at 11. Shallen was amazing she made sure we had food and drinks and took care of us and it is now 12 am and she is still here and hasnt rushed us or tried to close early on us. She went completely above and beyond to make sure me and my family were fed and you really should have more staff like her. As a hotelier for the past 10 years and my hubby working on his 12th year in hotels we appreciate the Amazing customer service that she has given us and we hope she is acknowledged! Thanks Shallen for not letting us go to bed hungry!! Adrian at the desk was very helpful too but Shallen is a superstar!

DO NOT STAY AT THIS HOTEL!!! This place is beyond accommodating. I booked the amphitheater for an event and the owner of the location cancelled my show. They gave me just a few days-notice by voicemail and the owner refused to take my phone call. They didn’t even repay me my full deposit! The staff here is corrupt. This is not the first time they have done something like this. They have even cancelled someone’s wedding traveling from Texas with just a days notice! Don’t waste your dollars at this hotel. There are better hotels like the Fairfield Inn Suites in Bartonsville. It’s closer to everything and they treat you with respect. Plus this place is tooooo far. There are no lights on the road and its unsafe at night. Don’t waste your time or money!!

Nice rooms, great beds, on a hill so very confusing layout. I had to go to the third floor to get to the front lobby to return my room key. Also, had a bit of trouble checking in because my roommate had already checked in.

Managers are clueless. Item, was stolen from my room. I called and the manager said ii was threatening his staff. LOL my words were not threatening. I recorded all my conversations and will take to a lawyer.I told them i work for Wells Fargo and were planning a place to book for XMAS party. I dont think they can handle the load of that many people. Mt Airy Casino here we come.We felt like we were nt cared for since they should have blocked off the hotel for a special Jewish party. All the people that werent part of this i believe were 10 couple received the same treatment.This is unfair and they should do better when booking and cancelling sections of Resort.

Inside is renovated, outside is dated. It needs to add room service and more things to do or attractions within the hotel to be a true family destination. Pool is nice.

We stayed Thea for one night . Hotel was almost empty. I feel we were the only quest. May be its Coz of off season. Room was quite nice .. Coffy bed .. Nice washroom where toilet paper decorate in rose. Breakfast was complimentary.. I was about to give 4 star and I drop it to 2 star Coz in breakfast bagel has Fangus and yogurt was expired and kept in fridge for us.. Becareful when u go to eat breakfast .. Make sure u check date. I have pic and video . A it unfortunately Thea is no option to put pic

Staying here for mothers day weekend. Drove 2 hours with my kids and they told me the lounge opens at 4:00 and the steakhouse opens at 5:00. Well 5:15 and we are still waiting for them to open. The main office told me they were waiting on a bar tender and if we want to go somewhere else. Not pleasant.

This place, while close to Bushkill falls and having plenty of on site and off site activities to do, was just plain not that great. The rooms are stale and just plain outdated. The mattress springs sqeuak way too loud (also so does every door). And you can hear everything going on in the adjacent rooms and hallway.I probably wont stay here again.

Did not stay in the hotel but dined in the steakhouse for Friday night buffet. Ron the manager is very friendly and caring, as well as the wait staff. Very good food and selection!

Went here for my friends wedding. Very nice hotel and the staff was AMAZING. The hotel does kind of have a creepy vibe at night, but that is probably because im not used to being that far away from a city.

This is a best kept secret in Bushkill Falls. This location is up to date and modernized. The staff was friendly and well prepared to answer our questions, as well as took as much time that was needed to provide us a tour of their facility. My company plans on doing business with them in the very near future.

My experience was very horribleFrom the time we got the everything was wrong they got our room wrongThere was broken light fixtures and the room was not a hundred percent cleanAfter we checked out they charged my account $250 dollars for smoking and we don’t even smoke.They plant evidence of marijuana in the room to accused us so they can charge usDo not stay in this hotel I think they set customer up to charge large feesI try to dispute it and no one return our call. Please please please do not stay at this hotel.

Great place. Beautiful and clean rooms. Friendly and helpful staff. The grounds are one of a kind. I would definitely stay here again.

Rooms reminded me of The Shining: outdated and stifling. The conference room bleak lights and decoration made it hard to focus. Food was really bland. People working there were nice and friendly.

Room was not ready when we got there, beds unmade and cups everywhere. The general manager and workers at the front desk are rude and talked extremely nasty. This is not somewhere I would ever stay again.

Nice clean rooms, bed are really comfortable. The only thing I didnt like was connecting to their Wi-Fi. Kept getting disconnected couldnt really use my phone all weekend.

Had a confirmed reservation for July 2020. Hotel is CLOSED until at least September 2020.It would of been nice of them to email me that the property is closed. Their website mentions that they will be closed until April 17, 2020, but no mention that they are closed now.

I dont recamend this hotel to anybody its just a wast of money and time.the room is very dirty with lots of dust. no body vacums the floor looks like they didnt vacum for a year.indoor pool was closed for the whole stay,outdoor pool had a frog in it.housekeeper wasnt so friendly.they kicked us out of our room at 11:00 but were suppost to leave at 12:00...

I put one star because I cannot put none. The place is a Jewish breeding place. Towel smells and bathrobes are ancient. The room is cold. On Memorial Day weekend the outdoor pool had a dead raccoon in it and maybe 30 gallons of brown water. For 300$ a night? Find another place

The Bushkill Inn is currently open for private events. They are running short-staffed, but still make everything great. It’s a beautiful retreat from the headaches of life.

Friendly staff, good service, free WiFi. Nothing particularly outstanding about the place. Most of the property is in a cellular dead zone, so dont expect to make any calls while youre there.

Gotta say place was clean bar prices good ordered the shrimp dinner and it was out of this world! Bar could of used some music playing but other than thay everything was awesome rooms are updated nice front porch pool was clean great place will repeat

One of the best vacation experiences I ever had but please come after July for when the place is not crowded its going to be awesome, what a difference it made to my life that one night I slept here wow wow wow, the views, close to bushkill falls, breathe the fresh Pocono air, you going to drop some stress

Beautiful. the rooms were lovely.. Staff was excellent. The only part was the phone service. No good coverage at all.

Great place to stay... Beautiful view, room was amazing, nice pool, Jacuzzi, and game room. Jacuzzi and shower in room are a little small .Definitely recommend to anyone

Bushkill Inn and conference center is a great place to really get away from it all. It is a fair distance from everything surrounding it and there are many activities to do such as paintball, hiking, stargazing, boating, walking under the falls etc. When staying at Bushkill, my group of 50 guests requested that we all be located together as much as possible, unfortunately we were fairly spread out and were not all right next to each other as requested. The lounge and the steakhouse can be quite pricy but you will not be disappointed with the quality of the service at either of these. Overall I would rate Bushkill Inn and conference center a 4 out of 5 stars.

The room is not like pictures,dark hallways,alge filled pond,no paddle boats,outside pool wasnt open in June ,indoor pool was super hot and only 5ft,carpets were dirty, no tissues,pictures were very decevieing (Dont be fooled).staff werrnt proffectionly dressed.

Service is good. Very close to Bushkill Falls. Layout is wierd - had to take two separate elevators to get to our room - and parking is inadequate. I dont regret going, but am unlikely to come back

We had a wonderful overnight stay at the Bushkill Inn. It was relaxing and spacious so you felt like you were vacationing alone. The place was clean and the conference facilities were top notch.

The hotel in general was nice but while it wasnt dirty I have been in many hotels which felt much cleaner. Also the amenities where kind of basic.

Got lost behind the trail that was clearly marked after they wouldnt print a map out for me. Ended up in a neighborhood about 20 minutes away in the rain. Had to call a cab bc they wouldnt send some one for me. Awful customer service.

They are doing some work on the place currently. The room was fantastic, very well done. Overall the place had a little... Shoddyness. Pealing wallpaper here. Stains on the ceiling there. Just a little shoddyness.

Never again!!!.. Bad management!!..the rooms smell old...Not enough parking spaces to accommodate guests, the food is horrible at the bar...etc, etc. To say the least it was a all around bad experience!!.. My advice is forgot about the Poconos..& travel to Massanutten Resort in Virginia...I guarantee you wont be disappointed.

Was a great inn. The hotel staff was very friendly and the beds were cozy. Didnt get a chance to try the breakfast though

Beautiful hotel. Service is amazing its a cozy place and the food is insane delicious you dont leave hungry. Greanwalds catering is the best.

Nice place to stay, we enjoyed our time there. Food was good, not great, beds were comfy, staff was very friendly

Absolutely horrible! Check in took about 20 mins. We were given the wrong keys to our room. The sheets were stained and nothing in the hotel was opened!

Very nice quiet chilled atmosphere.. Game room, Pool, Tennis Courts, Gym, (Mini Library) all on Campus premises...

Highly recommended for small hikers my 3 year old did the hard path which was the red trial and man he did it like a champ and glen noko you minus well check out glen noko if you go to bushkillz it will be one hell of a day

This place was more than I expected. Inside and outside pool, Steakhouse within the resort, very close to activities like paddle boating and hiking. Will definitely visit again!

God for first time hiking, but a bit too full in the summer time. Try to go in the fall or spring time. Or get there very early in the day to avoid the big crowds.

We always stay in one of the Jacuzzi suites and have a great time. Staff is friendly. Rooms are always clean.

Something is up with this resort. Looks like a public housing project from the outside. Not sure they are open to the public.

Surprised by how much I enjoyed this place. A little outdated but the room and facilities were in good shop. The only downsides were lack of reception and no food delivery after 8pm. Also, the spa services were excellent!

What a wonderful place! The beds were super comfortable and clean. Id defintely come back :)

Booked a reservation for my bachelorette party weekend to find out the night before they now have no room for me. Thank God I didnt waste my time going to this place. Horrible customer service.

Great place to stay for trips in the Poconos especially to hike Bushkill Falls. Beautifully furnished, exceptionally clean and comfortable.

Very clean! Nice rooms, friendly staff, great location. Excellent indoor pool.

Very nice and clean place. Some things can be a bit better maintained. Over all, had a nice weekend here.

Very clean. Staff was very friendly and helpful. Pool was nice. Layout of the hotel a little confusing to get around. Price is right.

It was good for the money I paid. Maybe in the past this hotel was great but today looks old. Hopefully they can invest money on it.

Beautiful resort-Great experience. My room was nicer than the Hilton andMarriot that I stayed in last.

A joke. The suite with balcony is nothing but a tiny cabin. And it smelled awful. Checked in, and then out, in 10 minutes total. Ride up 209 to a real hotel.

Went there for my bday one year. Quiet and clean. Only downfall is they restaurant and bar was closed the weekend I went

I love Bushkill The Falls are absolutely gorgeous. And the walk or hike is really great theres a lot of beautiful scenery and things to see

Loved the hotel, however, the day we were there the entire place, both pools-all floors- and grounds were over run with out of control, unsupervised children.

Friendly staff, great food, huge facilities with all the amenities. On site wifi but you get zero cell reception.

I was extremely disappointed in the hotels staff and service ...after I checked out I noticed I forgot my bag with 500$ in the room hidden.I called them and they sent someone immediately and said they didn’t find anything .... I told them to check again in the exact spot behind the couch that I hid it .They then found it and sent it back to me through ups with the money gone .When I contacted the hotel they didn’t help /compensate me with anything .They were unprofessional ,denied anything and didn’t agree to look into the cameras even though they have on every floor .It was obvious the money was taken out after they found it . I’ve stayed in many hotels and this is by far the worst and it’s the first time money was stolen from my hotel room.Im writing this review only because I’ve contacted the owner of the hotel to no avail.I don’t recommend anyone stay here .

Beautiful place!Great service!Awesome food!Magnificent views!Loved my stay here!

The resort is nice but the staff is horrible.Specially the front office. Very slow and never resolve the problem. keep make you run around...

Didnt have a complimentary breakfast, but the rest of the facilities were nice. A little confusing to get to the different levels

I was attending a banquet. It was an amazing place. The food and service was good. The bar was slow but, friendly.

Close to the falls, you can walk there from the inn. Cabins were a little dated but overall not terrible for the price.

Very homey welcome to place with great scenery and extensive grounds..When kosher is available its second to none!!

Made reservations on Tuesday for Wednesday got there at check in on Wednesday and they were closed we were left with no place to stay two and a half hours away from home very unprofessional never choose that place again

Beautiful setting, good service, rooms conveniently near dining room, pleasant personnel. Very satisfied

I am very unhappy with the way we were cancelled 2 weeks before our vacation ..Our trip was booked back in March ..I called TWICE to confirm my hotel room ..and today I was told they cancelled my booking ..These people lie to you ..they bump you and tell u TWO WEEKS before you are due to come ..NOT GOOD ,,, I WILL NEVER TRUST THEM ...DONT BE FOOLED ...

Very clean and kind service. Minor problem with a microwave but it was resolved immediately. Would stay again.

Its a very good hotel to go and get relax, the room was so comfortable

Beautiful hotel! Very clean! Very nice staff! Very cool atmosphere! ✔

Amazing hotel with amazing service, over all I had a great experience here with my camp

Its been our churchs retreat center for a few years and theyve been a very friendly and helpful group!

Awesome hotel with great views and exceptional friendly staff and Ill definitely will be back

Rooms are nice, except for the poorly designed bathrooms which lack locks on the door or a fully enclosed shower.

Just played arcade games and went to the little playground for my granddaughter. But it was nice. Passed the time

This place is not a resort anymore it is a Jewish girls camp, the best around

Great friendly staff. Great amenities including indoor and outdoor pools.

Very wonderful place nice atmosphere as well friendly neighborhood great customer service and pays attention to guest thank you

Discussing. They put us on first floor hotel. Old building, holes in walls, elevator smells and scratches all over it

The location is beautiful, they have nice rooms, and friendly service.

Went there for a wedding had a great time and the food was very good nice place

Came here for a church retreat- staff very courteous and accommodating. Enjoyed my stay

Could be a really nice place if they finished the updates the room was however well updated

The banquet hall was very nice but parking was crowded and the entrance/exit was blocked with cars and it was difficult to leave.

It was a very good experience and the staff was really nice. Food is great..

Excellent experience. Accommodating staff. Nice rooms.

Nice hotel. Like the rooms. Easy check-in and check-outs

Love this place. Comfortable and clean! Cannot wait to go back. 💕

They need to keep the fire extinguishers inspected to code; the ones in our section expired in 2018.

Really classy place. Beautiful rooms, great service.

Had a great experience. Fantastic place for a weekend getaway.

Place is very nasty DO NOT GO !! If I could do no stars I would. Before going ,eating there check out the health inspector reviews .

Great location if you want privacy an peace ❤️

The front desk staff were very rude. I would never stay there.

Great service place is clean and has great indoor jacuzzi