This place has my loyalty. They have worked with me, answered every question accurately, and are always friendly. Strongly recommend you come here.
Though I don’t live in Conway I make a point stop here for any vape needs. Great staff, friendly and knowledgeable. They’ve helped me on this journey and now 4 days without a cigarette.
Came in through from out of town. Bixby getting us lost and we finally found it. The dude at the counter wad helpful and honest and funny. Thanks for your help.
We had awesome service. They went out of the way to help us and we got what we wanted.
Literally the BEST vape store I’ve ever been to! Everyone here is always so nice and friendly! 🫶🏻
Always so helpful! Very nice never had a problem with them 😁
Best vape shop in arkansas! and its not even close. The Juice selection, Devices, Disposables.. they have everything you need at the best prices
Just a solid all around vape shop. Superior staff and we got a swag bag for leaving the review. Can’t reccomend enough 😂
Justin and Logan are awesome! Very helpful. Would recommend
Everyone is always friendly here. Definitely worth the 30 minute drive.
Great people and great customer service.
Amazing atmosphere and very helpful employees
We’ve been coming to the store for a couple of years now, there is an amazing worker named Logan and everytime we come in she always has a smile on her face, is always more than happy to help us, she has the BEST attitude and is just all around the sweetest woman ever. Will continue coming in as long as she is there!
This place is the best and the staff is wonderful
Very large selection and good prices!
Best vape shop in ALL of Central Arkansas!!
The staff are knowledgeable and nice. Theyre good at remembering return customers and anticipating needs. The place is really pretty and inviting, and the displays are frankly intimidating in the number and tidy order of their stock...its floor to ceiling stock and the visial effect is neat.
Always very nice and helpfully
This place started strong, but has steadily slid downhill over the past few months. Yes, they have a good juice selection, yes, the environment is decent, but the staff awareness and attentiveness is deplorable. Even retail 101 items such as: acknowledge a customer when they enter - are apparently far from the forefront of the staffs mind.I made my last visit to this retailer this morning. After walking in and standing at the end of their counter (near where they, usually, position their Square register, I stood there for just shy of 4 or 5 minutes and neither of the 2 people on duty even acknowledged that I was there. I will spend my money elsewhere, going forward.
Most products from there are good, however Ive had a couple elfbars burn up on me. One of which was right after the purchase. The cashier informed me that there was nothing she could do and I asked if it was just a waste of money at that point to which she replied that it was in fact a waste of money.
I love this place! The staff is awesome and always quick to help!For the gentlemen saying that he stood around for 4-5 minutes without being acknowledged, it HAD to be at a very busy time. I just cant see this particular staff letting anyone go longer than 15 seconds without asking how they are doing and if they need assistance. This location does get very busy and its impossible to help everyone at once. Ive been there when every register is checking someone out, going over starter kits with a new ex smoker, fixing a device, building a coil, etc etc. It gets busy, but the employees make it a point to genuinely greet and help every single person that comes through that door, from what I have seen hanging out up at the Conway location. (Super awesome couches btw)
Logan is a great employee and very knowledgeable and personable. Thank you.
Absolutely love coming here. They people are always so nice and helpful!
Great selection just couldnt believe they didnt have frozen fruit monster. Good service as well
Nice customer service
This place is great. The friendly and knowledgeable staff makes every experience go by smoothly. The flavor selection here is better than most other places Ive been to, and the prices are reasonable.
I have been going to Vape City for quite some time now because these guys seem to know their stuff. They pretty much always have everything I need when I need it. The people are very friendly and knowledgeable. The only reason for 4 stars instead of 5 is because their prices are a little higher than most of the other vape shops that I have been to in the past.
Best shop by far!!!
I have used this store for a couple of years now. I started using because it was convenient. I ended up really liking the staff and finally found a juice that was perfect. Fast forward to the last 6 months I have bought more faulty, non-working products than I can count and they do nothing!! I was told today that they only have a two week warranty because just so happens I bought my vape 21 days ago and it will not come on. Between coils that don’t work brand new from the package to vapes that last a couple of weeks, I’m DONE! They only care about money, not their customers or the quality of products and service they offer!
Such a friendly atmosphere, not overwhelming at all, if you are a first time visitor let them know and they will make you feel right at home. I will be taking my business back very soon!!
100/10 for exceptional people that really know what they are talking about and are committed to helping you find anything you need, from tank, to juice, to mod. Each employee Ive talked to always goes out of their way to help me find new juices and suggest options that are best for me while being super friendly. Vape City Arkansas is my favorite vape store to go to.
The staff is always super nice & patient. I enjoy every visit
Very knowledgeable and helpful staff. They take the time to help based on your needs and wants and budget. Also help setup and explain using your new equipment. Definitely would recommend
Had some questions today and the gentleman that helped me was knowledgeable and willing to help with patience. Nice easy process from in the door to out the door.
We have been going to them for years, but they gave us the wrong product and refused to exchange it for the correct one, even though the bottles were unopened. They first lied about it being an AR law and when I looked it up and found nothing on the AR tobacco board laws changed it to a store policy I am disappointed and furious
Very good customer service. Full of lots of information on whats the best thing for your needs. Great prices! Love this store. Use it for all my vaping needs.
Great staff - very helpful. Every time I have been in their store, they always go above and beyond to assist.
They have the best variety of juice, mods and disposables. The employees are very knowledgeable and friendly.
Excellent Customer service with a large variety of e-liquid, vapes and vape accessories. Went to other vape shops and really couldnt find good e-liquid flavors.Stopped by Vape City in Conway and asked one of the employees there what would be a good flavor and the guy picked out what will be my go to flavor from now on. (Cloud Nurdz Iced Grape Apple).The prices are actually better compared to three other vape shops Ive been to in Faulkner County.This will be the ONLY place I go to for all of my vaping needs.
LOVE the guys and GIRL that work here! They know what they are doing and they get you taken care of! No point system to get you to keep buying yet I choose this store over ANY VAPE store ANY day of the week!!!
Love this place!! Great staff and juice selection with a variety of everything needed for a good vaping experience. One of the female staff members always remembers me and exactly what I want which only makes the trip there even more better!!
In 8+ years of vapeing I have never been told I ask for something I didnt, and if that was all I might be able to forgive. However to adamantly protest against fixing the problem and claiming its the law when there is no law anywhere that I can find, or be provided where to find said law only to have them change there story to Im sorry, but its company policy. Ok I get if its company policy NOW, just dont lie to my face and claim I am the lier! It will be up to anyone who reads this to decide weather or not to buy from them, but I know for me I will never step foot in there doorway again.
I gave it a 5 star for the prices and most of the staff but I bought a vape and the Manager got mad because I was asking the same question so I would remember it and then she said she showed me how to set it up.....But when I got home I had open it out of the wrapper to f😪gure out what coil went with what juice I had because I had bought the Nord and you can use both kinds of juice . But called the next day and low and be hold the Manager answers I told her I had figured out what coil too use but it was still making a poping noise she was just rude is all I can say she said watch you tube videos......way tooo go. . 😁😁😁😁😁
I adore Vape City have been using them for a few years now and they are so helpful with any questions or concerns I have!
Great service and very helpful. They set me up with a nice setup in my price range and told me everything I needed to know.
I like this place. Very helpful staff, large selection of items and very good prices. Best in town
Best vape shop in town. Workers are professional. Not trashy like some other shops in town.
The staff was great i came in to upgrade from the sourin to a mod vape. Which im pretty new to the vaping world. So lets just say i was lost. Not sure the 2 guys names but they were amazing at guiding me through the choices. I ended up getting the VooPoo Resin Drag which did cost a pretty penny after buying everything but was well worth it. There very helpful and even helped me put it together. Will def. be back soon
Sold me a product (Sixt-Q disposable cig) and it was burnt the first hit. Went in to see if they would give me a different one because they sold me a false product, they wouldn’t. They did offer me a %50 discount on a new one, but since they jus stole $11 from me I’m gonna pass. I’ll be going somewhere else.
Always enjoy every time I come in. The staff is really knowledgeable and approachable. The staff treats you like a regular even when its your first time walking in.
Your vapes are over priced. Your tanks are over priced. You sold my unknowing father a premium battery and it didnt even have the brand name on it, it was just brown with no markings on it. When he tried to tell one of your employees that he was wrong, his rebuttal was that my dad just didnt know he was talking about. People save your patience and your money and just go to different vape shop.
Amazing place!!
Perfect Everytime! Im a regular and they know what I want and have it ready before I make it to cash register! Kudos**
Always very helpful and friendly. Great products at even better prices
Very helpful and knowledgeable staff, made sure to help with any questions I had and not pushy on sales at all. May have earned my permanent vape business
I love it here. Im a Newby to the vaping scene and these guys are very helpful. The prices are awesome.This is the only vape store I shop at. Just wish they opened sooner.
Very knowledgeable and helpful. Would give the staff there 10 stars if there was a option. Definitely recommend going there.
Some of the best, most kind hearted people I have ever met. I enjoy frequently using their services.
Great customer service. Good selection of juices and Everything else.
I am.veru disgusted with vape city I will never shop.tjere again!!!! I bought a tank and when I put it together the mouth piece fits too loosely and was told there was nothing they could do to help me qith my issue. I am.very disappointed with the service I received. Never ever again will I shop there
Great staff friendly atmosphere knowledgeable about the products they sale very informative and funny AF
Very polite, professional service. Great selection. Nice, clean store.
Great service. Great people. Go way out of their way to satisfy the customer.
Best vape store in Arkansas. They have a huge selection of everything and they are knowledgeable about all things vaping! Dang and Lisa are the best and this is by far the Best Vape Shop around!!
Really great service, customer oriented and large selection of products.
Hands down the best. Recommend this place to everyone. Dont waste time or money else where.
Great place, I finally quit smoking after my first time to vape city. They stood out to me. Really love it there.
They carry V B E-JUICE WHICH I LIKE AT A GREAT PRICE. VERY KNOWLEDGEABLE STAFF, GREAT PLACE TO BUY! CHECKM OUT...
They got some really good deals some good juice and service was good. Very friendly
Guys here are more than helpful. WE moved here from Bryant area and this is our new vape store. Great place
Helpful staff & had exactly what I needed in stock!
Very helpful place for all your vaping needs and yes they are knowledge-based
The guy lied to me about having the cheapest prices in town, went to a different vape store, and the prices were half of what they were trying to charge me at vape city.
This place is awesome! They have everything you need and are really helpful! Definitely my new vape shop!!!!
The people that work here are always nice and willing to help you figure out what you want.
Has a great selection juice and they have reasonable price.. Cool place to visit, they offer plenty of mods and atomizer..
Quick. Service.. was great. The guys were helpful. And Was very Satisfied
They sold me a manger tech evod. They forgot to tell or sell me the charging port. I would recommend going somewhere else.
Heart atmosphere and friendly staff. They have a great selection of juices and decent deals.
Great staff, amazing selection, appealing decor. A true specialty shop.
The staff and atmosphere are very comfortable and ready to help me find any vape products that I had questions about.
Great deals!!! Some liquids are 2 for 25. Check them out.
Has an awesome juice selection in the process on their minds and stuff arent too bad either
Amazing staff! Tom and Nikki are always so helpful.
Very friendly and helpful staff, great selections on mods and juices.
I always find exactly what I need here and the employees are friendly and helpful.
Great selection and super friendly staff!
They were very nice and friendly there. Yes, I will return again.
The staff is Knowledgeable & friendly. Pretty well stocked.
Good selection
Always great customer service and nice environment
Love this place friendly and knowledgeable staff biggest juice selection in the state
If you vape, this place has a great selection and they are very nice and helpful.
I went to vape city and the employee was very professional. He well earned his job.
Great selection and great staff. This is the only place I go!
Lady, didnt catch her name, was very polite and helpful... 😊
Great selection of ejuice and hardware, super friendly and helpful staff
Awesome shop with great selection and helpful employees!
Jackson, Jordan and the crew are very knowledgeable and quick! Thanks yal!
This is the only vape store I will go to, friendly people and amazing customer service!
Very helpful when buying new mods and tanks, and has a wide variety of juices
Good place staff is starting to learn more about vaping every visit. Ha ha ha
Best employees always willing to help always friendly!
Wide selection, knowledgeable staff and reasonable prices.
Nice vape shop with knowledgeable staff and items at a good price
Good for vape supplies but at the same time there is always way too much vapor in the room
Very knowledgeable and always friendly
Great staff with a good variety of products
Awesome staff, nice, enthusiastic, and verrryyyy helpful!
Excellent service staff are always helpful and friendly
Jenn is the best!! So helpful and super friendly!
Love it very cheap n lots of sales
My favorite vape store, has great prices on juices and coils for vapes
Great prices, great stock, and great service!
Always such nice, patient, and helpful people
Great service. Good products
Always welcomed with smiles and warm hello
Not much of a selection. Helpful staff tho!
Very knowledgeable about products. Very helpful.
2 visits ,Nice store, good staff
I love the vape city in Conway the worker are the BEST !!!
They have a great selection of Juul pod flavors.
👍🏼
Good vape shop but there are better in the area.
Great service and knowledgeable staff
Great vape shop they are nice helpful and knowledgeable
Good buy pricy compared to other shops
Nice people and good prices
Been a customer since they opened will always be a customer 👌
Great place, great service.
Awesome people and great selection
Nice store good selection
Great stuff at an affordable price
Wonderful Caring People!!!
Down to earth good people great service !!!!
Huge selection! Great people!
Amazing and friendly staff!
They were helpful and energetic.
Good service and great amount of products
I like the laid back staff
Best vspe store in conway
Heres all the vapor accessories Youll Ever Need !
Awesome juices great prices
Always friendly and helpful.
Best vape shop in town!
Great selection of products
Took my daughter there
More kinds of e-cigs and accessories should be added.
Very nice people
I love the favor vapes they have
The shopping was good to me
The only I should say is.....HELL YA!
Helped me alot
Cheap, but still costly
Best Vape shop in Central Arkansas
Love this place
The best place for vape products
Not very helpful
I love this shop
Wonderful service
Great selection
Great service
Great shop
❤️
Great experience!!
Great vape shop!
Great place!
Always helpful
Best flavors
Amazing service
Best vape in conway.
Best vape store
Nice and helpful
Lit love the vapes
Helpful staff
Cool place
Awesome help
My go to vape store!
Good
Its A vape store.
Reliable
Best in Arkansas
Support local
Soho
Love this shop!