1 of my favorite head shops in Dallas. The staff is always friendly! Excellent selection in a variety of products.
Great smoke shop and good customer service. I enjoyed shopping there and love the tools I purchased. I will most definitely recommend it for all your needs.
Always a pleasure to come here anyone that you get help by its attentive and helpful wide range of product always treated nicely
All 3 ppl in the store were super helpful, so I got the vape that did exactly what I needed it to do. I cant get things like this in VA so Im super grateful! Would def shop here again on my next trip.
Laid-back vibe with virtually everything you could need to enhance your experience. this is the place when you need a certain accessory or a new piece altogether
I usually go to puff and stuff just for incense. They have a very wide selection of other smoking apparatuses. The employees that work there seem like your typical head shop employees. The prices are a lot more fair than gas pipe, which everyone knows is very overpriced. Ive honestly only looked around the entire store maybe two times taking my time. Most of the time whenever I go once a week, I go straight to the section where I get myinstants, they have a decent selection. They have three different brands of incense, but one of them always seems to be completely empty, it really looks just like a big display with a lot of empty spots where there should be sticks of incense. Then next to those are two other small displays, one is Nag Champa- Agarbatti, in the red white and blue box which is my favorite. Then there is another display next to that, I forget the name of the brand but they have maybe 15 to 20 different scents, a few of them I like and I might get three or four of each even though theyre dirt cheap. Like I said I do not indulge in the devils lettuce anymore, I usually am in the store just for incense so theres not a lot of other items that interest me there. The store is pretty big and they do sell beer as well as munchies, so whenever you leave with your new bong, go home and put your head in the clouds, you can go right back and get all of your candy and drinks for your cottonmouth.Roll, roll, roll a joint,Pass it to your friend,Light it up and take a puff,Pass it to your friend.- ancient Jamaican saying poem song thingy-ma-jig
It is kind of expensive but alright. Only place in the hood to get your Adult alternative lifestyle accessories that matters
Love this place. Always very helpful and always have what I need … totally recommend Puff n Stuff
I bought a vaporizer and less then a week later it stops functioning properly. I took it back to the store and the manager said that“It wasn’t broken enough to replace it for me”. I won’t be going back which sucks because I live close to this shop but “not broken enough” is unacceptable.
Great staff, very thorough. Even calibrated my scale for me. Great for vaporizers, Vape batteries, flower smoking accessories. ONLY flower like accessories and glass.
Came here to find some Christmas gifts for some friends. Service and selection did not disappoint! Thank you to Tristin for being extremely patient with me because I was super indecisive. He really spent his time to make sure I knew what all my choices were and was super friendly and knowledgeable. Prices were very fair and reasonable as well. I highly recommend this place for all of your needs!
The layout of the store is good, it allows you to go around the store and check out the merchandise. I have a mixed reception there, sometimes Im welcomed immediately and sometimes i get skipped because the cashiers were not paying attention as to who was in line waiting to be attended first (granted i understand they get busy restocking) Ive been visiting that particular store for about 10 years and they have a good amount of glass and papers to choose from.
Always a friendly atmosphere. Knowledgeable staff make shopping a breeze. They have a large selection of all your favorites. Glass pipes, lighters, hookahs, CBD and Kratom
Best customer service ever! Nice helpful people. Huge, ever changing inventory of smoking stuff! Best, coolest people working there. Tell them what you are looking for and they will show it to you. Big sale going on right now! Best smoke shop ever!!!
Renee was patient and thorough in helping me choose my products. The store was clean and well stocked and fairly priced.
Havent been in years. They cut way back in their space but still have just about everything you need.
Amazing shop with incredible selection, great variety, and really friendly and knowledgeable staff, but with insanely high prices on all handmade and American pieces. Though I must admit that they thoroughly surprised me by showing me some excellent China glass pieces that were far far cheaper and that have some very nice percolators for the prices, such as $62.99 for a honeycomb with an ice catcher. All in all very nice shop that I have visited many times in the past and have always been impressed with in all aspects and that I will continue to visit in the future
There are a few okay employees most are rude from my experiences there. They do seem to treat those of color differently as some have mentioned below me. If you arent white they seem to think youre extremely ignorant and dont make much of an attempt to help. Trashy people will act like trash though so go figure.
Amazing staff. Everyone is quick to greet you with a smile and a hello as you come in. The prices are reasonable. The place is clean. Theres a similar store closer to my house but I travel the extra mile or two. Great place
The store is awesome but the sales associate who wears glasses is a very unpleasant, rude, lazy and doesn’t want to be at work. We asked for prices on different hookahs and one didn’t have tag so he says I don’t know the price and didn’t offer to check it for us, we had to beg him to scan it. When he agreed to check it for he had a fit like a toddler threw the hookah box to the ground and slammed the register dramatically letting us clearly see he didn’t want to do it. He treated us like we were window shoppers instead of paying customers and for that I will not be back again. We spent over $100
Cool shop with tons of stuff.
Nice employee customer service. .
Outstanding selection of products for every genre they cater to. Friendly and intelligent staff that are very easy to talk to and whom see to it that youre nothing but comfortable and informed the entire time and process of selecting a piece or anything in general, which is nothing but appreciated every time.
Had not been there in 20 years…. Same good selection of cigarette tubes and RYO accessories
I guess this location is only friendly to none people of color. Wasnt greeted when I entered the store. However, the white man who came in behind me was greeted and asked to let them know if he needed further assistance. I approached the kratom counter where and older gray haired gentleman was working, he looked up at me and then went back to doing what he was doing. No someone will be right with. Didnt acknowledge my presence. Nothing. If you are NOT BLACK you may get good customer service. I certainly didnt get it. Never entering this establishment again.
The staff here are some of the nicest and friendliest of any establishment in Dallas. They usually know what Im coming in for before I even have to say a word. The prices are very reasonable and affordable. I drive almost an hour here, one way, because of the prices and the amazing staff.
I live right next to this shop and have never had an issue there, until recently. Last week I came in to get a new tank (mine was leaking) for my ecigarette. The woman helping me told me the cheaper tanks would not fit my setup and the only one that would, was the more expensive tank. I got home and tried the tank, and it did not fit. Not a big deal, people make mistakes.I went in today and brought the tank with me to exchange and purchase some other items I needed. The guy that initially helped me was super helpful. When he was done helping me he asked the manager (female) about exchanging the tank. The tank is in a box and has obviously not been used. The manager told me they dont offer refunds or exchanges and that I should have tried the tank on before I bought it. However, on my first visit they would not let you open any of the tanks. So Im not really sure what I could have done here.I dont really think I should be penalized when their staff member told me the product would work. Ive always liked going to the store, but this left a bad impression on me.
This place would be great idea at a better location. I honestly hate the neighborhood and was almost grabbed by human traffickers in a van just around the corner. The store itself is kinda dingy and in a constant state of repair. The inventory is nice! A little pricey in some items but still nice. Just a crappy location/building. If they got something cleaner and safer, say in Deep Ellum people would flock.
The service here was horrible. I walked in and asked for Hydroponics and was informed abruptly that the store next door was closed and he walked off. No further assistance or anything. As i made my way around the store was given no further assistance as they were “training”. I also found a small hydroponics section in the back which was exactly what I was looking for. I still shopped despite the horrible service to which I was told that I needed ID to use a debit card in which I have the pin. No one else was asked to show ID. Steer clear of this place. The service is absolutely horrible. If they didn’t want to work today perhaps they should be on the unemployment line like the rest of America. Boycott this shop. I will never go back and will tell everyone I know the same.
Its a prevervbial candy store for smokers.and i think they even sell candy lolStaff is usually very knowledgable about the glass.more so than the average head shop employee.deffinately my favorite place to browse the most exotic and fanciful glasswear in the city.Still the best selection around...maybe in the state.
The best inventory AND customer service in town. Irma, one of the managers, stayed on the lookout for a certain piece for me for months (through Covid, no less). When she found it, she ordered it and set it aside until I came in for it. Above and beyond!! Best around
There is a no-return policy, and they do NOT tell you this before your purchase anything. I made a purchase that was defective. I even showed it to the employees immediately after purchasing it, and they agreed it was defective. They refused to return it though, claiming that their manager wouldn’t let them. Nobody tried to call him. Nobody tried to make the situation right. Terrible customer service. If you want to have a no-return policy, then fine. Tell me that BEFORE I make my purchase. But waiting until I try to return it is shady as hell. Never going back, and I’m encouraging my friends to avoid them as well.
Awesome Place ! Going through some of these negative comments must be people looking for some cheap quality bongs and pipes and getting butt hurt about the prices! These guys bongs are at the highest quality which isnt cheap there Prices range from $200 to like the high hundreds .. they do have some very nice glass pipes that are low on price but not on quality Prices range from $15 - $45 the tobacco products are always fresh .. customer service is hit-or-miss but youre coming here for the product not the staff the majority of the guys do know there stuff and almost everybodys is friendly.. Ive been coming here for 5 years and I can say that its the best tobacco shop in Dallas .
Awesome selection of glass for both flower and concentrate. All pieces have artist names they were made by, which is pretty cool. All kinds of papers, tips and filters. Also one of the biggest stores Ive seen in DFW! You can get a alcoholic beverage on the way out.
I went here with a very specific need in detoxification as well as several Kratom questions and was OVERLY SATISFIED with the help I received. Danny (ginger hair and beard w glasses) was AMAZING! I’m the kind of customer who likes to ask a thousand and one questions before I buy most things. He is so very patient and explained every item I looked at in detail. This guy is an obvious asset to this location of Puff n Stuff. I’ve been a weekly customer of both the east Dallas location and the Garland location for MANY years and there is no better shop for these needs then they are. I just wanted to make sure I give a shout out to Danny who made a potentially difficult situation easy breezy painless for me. Thanks you for caring about your customers as much as you obviously do!
This is the absolute best shop of its kind. Huge variety, very helpful, and fully staffed with friendly and informed employees. Great sales, great vibe, great hours.
Good place. Great location. Friendly staff. More than sufficient options of everything and anything for the business it offered.
I like this place, this place has anything you pretty much want, when coming to a store like this, thank you puff n stuff smoke shop for taking care of a customer like me, excellent customer service.
Dope show! Epic selection! Huge store! I have even come across esoteric toys tools and glass products that are normally only available on amazon! Customer service that helps, has their eyes open and isnt working there to spite their parents. Their gardening section has 99% the items you need ;)
I think it’s time to contact the city and let them know what’s going on at these locations on what’s going on in the back... selling fake products that’s are displays not actual devices. Be very careful at these locations, bought 2 items both times they were displays and not the actual device. I’ve went up there multiple times and no one has an answer nor do they have their bosses number to call and let them know what’s going on at their location. I didn’t ask for the actual number just asked that they find a avenue on which I could exchange the display that they gave me TWICE NOT ONCE BUT TWICE. Crooked workers and trash customer service.
I have never written a review for anyone ever! I bought an electronic cigarette from there and dropped it in a 5 gallon bucket of water. when I dried it off it still worked! the staff who work there go out of your way to make sure you get what you want. I have been shopping here since it open ed and it just gets better and better. I love the store and its honest employees!
I used to go to this shop for my smoke needs.. Had an interview there today. Walked in and was greeted by 3-5 different people. Told them I was there for an interview...30 minutes later, no one approached me for the interview. as well, staff members from other stores were standing around talking about how they wouldnt want to work at this location anymore.. all signs of something I dont want to be a part of. Get it together. thats a horrible image for your service/business.
New staff has brought on a new era for pfs. Ive been going for 6 years and this is the first time i am actually excited to go back and am happy to talk to the staff about my needs. Never had i had this kind of service here, its definitely appreciated.
As soon as I walked in the door I was overwhelmed by the guy behind the counter. He was quick to ask what I was looking for and quickly escorted me to the spot where he thought I would find it , however apparently they no longer sell plain glass tubing for blowing your own glass. I tried re explaining what I was looking for and was still not able to find it. They used to carry tons of it as I have purchased it here multiple times. Then as I explained I would not need any further help and wanted to look at the glasswork they carry from local artists displayed throughout the store in cases he continues used to follow be very closely until I finally decided to just leave as I dont feel I require a chaperone to look at things through the glass on the locked display cases.
My late husband and I used to visit here every week to pick up a few packs of smokes, buy a lighter or two and just window shop. If youre 420 friendly this place has everything under the sun. Staff are always friendly and helpful. Theyve even got cool clothes for your dog..... Prices are reasonable and the Dart bus is practically at the door. well worth a visit for the tobacco connessieur
Went for the first time today as a early birthday present for myself. Super nice employees. Helped my boyfriend and I decide on what to buy. Although I bought two things of hemp wick and he forgot to put it in my bag. But I still give it a five stars because he accidentally didnt charge me for the two raw cones I also got so it evened it out. WAY BETTER deals and aesthetically pleasing to the eye than Gas Pipe. Will definitely come back again.
The store is close to my apartment so I can walk to and from in minutes, now that suddenly I am without wheels. The staff at Puffs is friendly and attentive. I stop in for smokes and I see a large assortment of glass (mostly) pipes and other devices for consumers of products other than tobacco, so Im told. Some of the pipes/devices are elaborate & interesting looking. Puffs carries lots of smoking related accessories.
Its an awesome selection and great hours, but it feels like theyve been cutting stock. I keep asking different people if they can order the product I practically buy out every month and they say yes, but it never gets into the store. Its aggravating I want to take my business here but they wont work with me.
Horrible customer service. They talked me onto buying a Cali Pod disposable eCig because they were out of the Mighty Mint pods, but it didnt work. It was defective. I tried telling them that, and all they said was theres nothing we can do for you. They didnt offer to exchange it for a replacement or anything. I wont be going back. Theyre more concerned with pushing product
Lots of options on multiple glass pieces and specialty glass pieces. I love the variety and the fact that they have so many options. I got a helix nectar collector but it was their last one. Understaffed though. There was 1 guy doing everything.
I would highly recommend staying away from this place. The lady who fist gave me some help was Maria. She was a dream. Unfortunately her coworker Cali couldnt have been any more of the polar opposite. Unprofessional. Belittling. Rude and continued to chew me out for not understanding an exact size of something. I came to receive help, but instead I left feeling emberassed, helpless, and with a tear in my eye. No one deserves to be treated the way I was treated. Stay away!
Awesome location, very friendly and knowledgeable staff. BEST KRATOM PRICES IN ALL OF DFW!!! And even the internet. My normal head shop is right around the corner from me in Hurst, and I no longer shop there, now i drive 40 minutes to Puff n Stuff because it would be worth a 2+ hour drive for the quality and pricing you get.
Employees are super chill. The owner needs to calm down with the phone calls and trust her employees. I was asked by 3 different people if I needed help before she got on to them. They were doing their job, I was just looking around.
Didnt have the pipe tobacco I was looking for but super sweet and welcoming staff!
The place had a variety of products. I was impressed with the fact that there were several selections of sage to choose from at reasonable rates per bundle. The staff were very helpful.
Best head shop in the city and everybody else thinks so too. So nice thats its a stones throw from my house. Anyway, huge selection of glass, vapes, papers, tobacco products, incense, disc golf stuff, paraphernalia, etc... super friendly and knowledgeable crew. If they had a couch I might hang out in here lol
Came here twice and got treated like an idiot the first time I came the guy was agressive and pressured us to buy the expensive stuff. the second time we went a different guy was there and he was rude and would just give us one worded quick responses like he was rushing us and he acted annoyed. we left and went to the gas pipe across the street and had a completely different experience they were nice and explained everything we need to know about what we were getting. we metioned how we went to the puff and stuff and how they were rude and they said that they have had several of customers come from there saying that the customer service was horrible too.
Probably one of the best “head” shops in Dallas. Super friendly staff. They have a decent selection of beer, too.
The guy who answered the phone was really awesome and helped me out a ton. Don’t know his name but he’s very intellectual and took the time to answer all of the questions I had. 👌🏽
I bought a vape pen from here and everything was cool intil i tried to use a bigger size and it wouldnt fit. I thought it was because i had a thc pen so i thought nothing of it. Returned a couple months later to get some cbd oil to vape and that one also would not fit. The worker tried them on another similar kind and it worked just fine. So basically the product they sold me was flawed up from the beginning and im now informed that there is nothing they can do about it. I did like this shop but the fact that i spent $40 on a pen that was not properly working in the beginning does not make me happy. I understand I should have brought it back but i thought the fact that i had a bigger thc connect was the issue when in reaity it was the product the whole time. Waste of my money and i will never return
You can find everything you need. And the dude that was taking care of us today was not only knowledgeable about the products, he wasnt uptight at all. Usually the staff at head shops use code words or have this policy where you cant say anything drug related. Lol he definitely did not. Overall a pleasure to go to and Id definitely recommend.
DO NOT BUY ANY CBD CARTRIDGES FROM THEM. i spent $60 on a cartridge. I put it on my vape pen, which i showed the salesperson and he sold me a cartridge that would work. After my vape would not work, i tried removing the cartridge, which fell apart immediately and leaked all over my floor. I went back within 30 minutes and not only is my pen ruined, they told me they could do nothing. Money wasted, unreliable place. Dont waste your time or money.
I ran out of e-juice while on a business trip in Dallas. This was the only place open after 9pm on a weekday. Didn’t get to check out much, just a quick run before they closed at midnight. Friendly, helpful staff that didn’t mind me getting there within a couple minutes of closing time. Pricing seemed fair on what I did check out. Will def hafta go back to check out their very large inventory of all things smoke/vape friendly!
I bought a dry herb vaporizer on Sunday. I charged it up they told me it would last for four hours. But it only lasted Max an hour. I called them and told them about it and they said theres nothing they can do. I asked for a refund or an exchange, and they completely refused. They sold me a product that does not work like advertise and then refuse to rectify the situation so I am out $120.
I go into the store 3 times a week and for quite a while now until today have never experienced bad or even laxidasical customer service. I should have left a 5-star any one of the few hundred times Ive probably visiting but worst impressions are the most remembered. Step It Up Guys.
This Is A Great Store! Plenty of variety. Carry CBD Oils, capsules, drops. Almost any smoking apparatus you could want. Great little grinder/storage containers. Very friendly and knowledge staff. Some VERY Unique items!! LoL Have a bong with a vagina on it!! Not my style but an interesting sight! 😉😆
DO NOT BUY ANYTHING FROM THIS PLACE. I purchased the TOP EVOD electronic Vape this past Friday May 25, 2018 from this Puff & Stuff. When I got it home it I came find it did not work. I could get it to power on but it would not Vape. I took it back to Puff & Stuff the very next day and they told me that I could it clean it up with a Qtip, re-fill it and to make sure you prime it and if it worked then great if it did not work then I was out of luck. I will tell anyone i know not to go there not buy. The worst customer service. It was not expensive but the point is i work hard and when i buy something i want it to work. If it doesnt then i expect the store to make it right. DO NOT BUY FROM HERE.
This place is awesome. Friendly and knowledgeable, and their kratom prices can compete with online vendors. Give these guys your money, you wont regret it!
WORST customer service over the phone ever. The first guy who answered was really rude and put me on hold for A HOUR AND A HALF!!! I called back and finally was able to ask my ONE QUESTION. Hopefully the service in person is a lot better. if it is, then ill change my rating. A phone call is a customers FIRST IMPRESSION of a business. So far im not impressed...
Best place of its sorts. The staff is always a pleasure to speak with and as usual they have a wealth of knowledge in there field. The prices are fair and the variety is like none other!!
Great place to stop for your cigars... The atmosphere is calm and welcoming. The staff gets you in and out. They will inform you of any product your looking for. Very knowledgeable.
Sad, over priced, and the employees could really care less about everything. $5 minimum on using a card. I get theres a merchant cost for using a card but its 0.05%, so 15 cents. Theyll turn down a $4.50 sale for 15 cents. Yea.
This store has lost my business. And any of my friends who shop here I urge you to follow me.I have been going to this store since I first started vaping, at least a year now. I have never gone in a car and its close enough to my house to bike. I have always parked my bike inside so no one would walk off with it. ALWAYS. Today someone I have never seen before stopped me and told me I could not bring it in. After telling my story he insisted I leave it outside. If it goes so do I. You lost a customer sir. My bike was out of the way of what little traffic was there and I would have been 5 minutes.#kindnessgoesalongway
Great experience mostly every worker is very nice and you walk in the door I never had any issues best smoke shop ever.
Always our go to spot and its n hour away! We love these guys and gals and the knowledge they have on products is amazing. Cutsomer service and product quality is the best!!!!
Puff and stuff I sent some pictures there to one of my Facebook friends are potheads Paradise its mostly glassware and a tobacco and alcohol again you know the world we live in if everything has a place and this seems like its in the right place across from the lungs and in the great Community. I see but these people know each other and family and friends wonderful wonderful place Ive walk the streets in the middle of the night early morning never had any harm come to me perceptions that we get good families hard-working families
I dislike how the website doesnt show what sex toys they sale there. Customers want to know what you got before they make a dry trip for a damn sex toy or xxx movie. My bf tells me yall sell em then show online what you sale in store. This website is useless to me because it does not show ur adult novelty products. Id do better at spencers than here.
What a head shop should be. so many glass bongs and pipes, from basic $10 pieces to $10,000 pieces. If you cant find it at Puff n Stuff it doesnt exist. I travel a lot and have seen many head shops, this is number one by far.anyone remember their old radio commercials about the stuff well definitely have the stuff.
Great service and selection. Lucinda was incredibly knowledgeable and helpful.
I just love the customer service REALLY NICE ASSOCIATES!!! great prices on oils BUY TWO ONE FREE just Great!!!! Anso many other things body jewlery and OTHER ITEMS TO CHOOSE FROMHAPPY CUSTOMER
Bought some glass here recently. I like that they are carrying heady pieces again. They have some nice bangers too
Fantastic! Very helpful staff, pieces by local artists, excellent glasswork. A lot of it was out of my price range, but phenomenal array of options.
Awesomeness all over the shop. Good vibes only
HATE this place. They over charge because they work on comissions. the customer service is crap, i walked in there all dolled up and got a ton of atttention, then i walked in after a long night without make up, and they brushed me off. shouldnt a customer be priority, no matter what they are dressed in? and the quality is crap, too. never again
The people who work here are fantastic! Prices are a tad high but ehhh
Best smoke shop in dallas.
If youre going to buy anything related to an e cig take the extra 2min drive to All vapes all the mods I have bought from puff n stuff are complete trash knock off never by vape equipment from a place that sells tobacco. Drakes juice is good thats about it other wise get all the knowledge and equipment from all vapes
Danny is the best! So are Spencer Zack and Teo. Super friendly and arent afraid to ask or answer questions to make sure you are getting what you need.
Great selection, good staff but just a little pricey... Ill check out a few more in area but overall would come again.
I love this place :D..Great variety of papers, cones, fancy cigars&&fancy beer, whip cream chargers, detox, body jewlery, cigarillos, cigarettes, Kratom, vaporizers (for concentrate, dry herb and e-cigs) Hookahs and Hookah Supplies, Spray Paint, Stash Cans Tattoo Guns &Tat Supplies, and an amazing glass selection local companies like BP glass, Mobius, Sovereignty, Shelton Black, HISI, Medicali, Legion and Torro, these are just to name a few. They have glass for every price range... this is the biggest location its all around amazing
If you are looking to get some good equipment to smoke with, then this is it. Nothings better than the friendly neighborhood head shop. And WWWWAAAAAYYYYY cheaper than Gas Pipes. This place is totally awesome!!!!
Very noble of PuffnStuff to allow people with mental disabilities to manage their website! It isnt very informative, and in fact has a lot of disinformation! Lots of bogus locations. They even used the name of a vastly superior shop to draw attention to their store! If youre tired of smoking your schwag through a rusty coke can, this place is a step up...maybe half a step..
Typical well stocked head shop in a seedy area of Dallas, the area is hot and drug deals happen in the parking lot all the time. It kind of makes it a one stop shop for customers, both in the store and outside lol. So if you are planning on stopping by, get what you need and leave quickly to avoid looking obvious as hell.
Outstanding service and all kinds of awesome smoking accessories and much more. Thanks to Spencer for going above and beyond to help me out. Looking forward to coming back soon.
Great selection of items from torch lighters to bags and cases wide variety of cigar wraps and large choice of glass pieces friendly employees that are very helpful
Sadly, this is the best head shop we have in the DFW area! This place is good for getting your Basics like papers, but they have no idea what good glass is!
For a place that claims theres a lot of green in it, I didnt see any solar panels being offered to their clients specially since theres a company right down the road that helps Farmers, and other people that have high electrical needs to get them for practically free (solarutopia.us) It was mind boggling to not see the green world mindset here
This place is the worse with the most incredible racist owners. The woman owners hates all you customers and youre nothing but a buck to them. Theyve run the store into the ground and will continue doing so.
Nick was very nice and informative regarding products and prices. He was very helpful and patient. Great customer service!! Im going back soon!!
Reallllll bad service. I called twice asking if they had something, said they did then didn’t have it when I got there. Also called another location and was told they had it, then when I get there nope just kidding you drove across town for nothing. Also it’s not a great look to stand in front of a customer and answer text messages on your Apple Watch and not respond when asked a question.
Like how big it is but need more variety when it comes to vapes
Great place always have what I need. Friendly and professional people working there, I go there about once a week never had a problem..
Over priced and full of alot of old stock. employees are super nice tho and its easy to find one Google maps. alot of cool items jus touch over the top with repeditiveness.
Nice people. Customer service geared towards making sure you get a good value. They must like repeat business.
These guys were so helpful. Gave us a lot of personal attention. We both left with a glass pipe & have been very happy with them
These guys know their glass. Fantastic shop. Clean as a whistle. Love the customer service and will be a continuous shopper here in the future!
Its a Very Knowledgeable place with a 5-⭐⭐⭐⭐⭐ Rating for customer service.They are kinda pricey but overall great place.
I recently bought a GPEN at the shop and the guys that work there open the box before I even bought it and Im pretty sure they took my filters for the pending
Very friendly staff and great selection.
I rate this store a 1-star because I went in and bought a hundred screens for $10 pointed out to the ones I wanted the lady behind the counter made a mistake and gave me the wrong once 4 days later I went back to return them just to get the right one did not want no money and I even had a receipt I just wanted a simple exchange and they werent open needless to say they did not exchange them and I had to buy the ones that I originally wanted so to all customers to go to puff and stuff you need to check and recheck your bags before you go they are really strict on no returns or refunds check your bags carefully
Hey these guys are down to earth, and they have a Hugh store,very very cool,l
Not very helpful when you call about anything specifically, you have to come in person to realize they dont have what you want and what you might like to purchase is wayyy over priced.
The store use to b the best in texas. Idk wat happen. Everything is way over price. But they do have a wide variety of glass to pick from
Love the selection. Ive been coming here for years! Ive always recieved great service!
This place sucks compared to past experiences in other shop throughout the US. Their blends are awful and WAY WAY overpriced. Their pieces are overpriced and the people that work there are a bunch of douchebags. Never again!
High end glass, lil too pricey, get what you pay for
Sold me used bottle of grunge off. The sealant under the cap was not there and the bottle was 60% full. I called in to let them know, and the guy told me “we don’t do exchanges or returns, but bring it by with the receipt and we’ll see what we can do..”Wait.. you’re gonna sell me used product as if it’s new and then tell me to waste more of my time coming by and POTENTIALLY getting an exhange? Are you people sick?
The staff is pleasant and helpful and they have a nice selection merchandise.
Super expensive and I hardly ever buy anything but just going there to look around is super fun its like an art gallery
HUGE selection of whatever you may need. Would recommend. Employees are always happy to help if you are looking for something specific or just browsing
They have a variety of paraphernalia like materials, great glass selection but lacking in their vaporizer section.
Came with my lady, close to midnight since it was the only place around open at the time, we ended up buying a hookah last minute since the guys there were so chill and helped us every step of the way
This place is great their is so many great water pipes that you want to take it all and cant decide what you really want so you just end up buying one of everything
They have the best Kratom I’ve found. Remarkable herbs. Good price too
This particular smoke shop serves as a model in my mind of what a good smoke shop should be like here in Dallas, TX.
This place is amazing and I refer everyone to check this place out.. I stayed in there about 2 hours just browsing their products.. I am definitely going back..
Terrible employees mixed with Cheap OVER priced products ... I tried to bring myself back over and over, they sell broken products with no return or exchange (unused). Stay Away
Excellent customer service with a wide selection of paraphernalia. My go to spot in East Dallas.
Good spot for ejuice, vapes, glass pieces etc. They have beer and wine. Also all the tobacco you could use. Definitely recommend it.
Good customer service, a little high on prices but there is a wide variety of things. Minus e-cigarettes or vapes. A bit shady at night.
This fool had me spend extra money I didnt need to spend.. he saw I didnt know much and took advantage of it
Why is google saying yall are open having us to drive there because yall NEVER answer the phone even before the pandemic please fix this and let your customers know something better phone and someone to message back on fb no WAY of knowing when your open....
Large inventory of everything said type of shop generally carries. All price and quality ranges with always friendly, helpful staff.
They have a huge variety..... of things you never heard of. Good shop for SOME of the basics.
Great smoke shop. Extremely friendly stuff and very clean store. Ill be back again soon.
Very friendly staff, huge selection, and many different products. With so many similar stores disappearing recently Im so glad this one is still around.
The employees whom work there (Columbia & Fitzhugh) are absolutely the most friendly, kind and just the best all around.
My Good sir was very knowledgeable & friendly! Helped me get some cool items for anniversary!
I love this location. The vibe is cool and I like looking at interesting things they have. Good work!
They glass is cheap and they do not care about anything other than you spending their money there. Not a good place to buy glass at all! Dont waste ur money!
Forget about expensive kratom at other places. This place has got you on that with quality product and really cheap prices comparatively.
Great products available. There prices are a bit high but theyre quality so there worth it.
Very helpful! Fun place to shop!
Hell yeah 👌 Been going here for more than 10 years...& I dont go anywhere else. Love it.
Used to go there for tattoo stuff they don’t have much anymore novelty Mart the place to go
Awesome selections, hard to find items, unique and unusual artisan glass items, but a little pricey.
Huge, well-stocked shop with a super-friendly, knowledgeable staff
Nice staff. Friendly service. They are Helpful as well. Knowledgeable.
Took over a year to at last find some used tires to fit my car, they had some at least until I can afford new ones.
Got everything you need and the staff has always been helpful no matter when i have gone
Great service and extremely helpful just ask and they will make you feel right at home
Best store ever! Got alot of ideas for presents! Will be back😘👵👌
Great selection of pipes and accessories. The prices are a bit high but I have to say the quality is there!!!
Great staff!!! The tall redheaded dude is the best! Super helpful and professional
Great employees. Items can be pricey. Large assortment of products.
One of ,y favorite smoke shops and the women there are pretty.
I love everybody there. Friendly atmosphere
Great prices, huge selection, friendly staff. Wide selection. I f craft beers also!
The movie stuff good attitude as well you know nice people
An amazing selection of one of a kind accessories. Great customer service.
I abhor every aspect of this store. I wish smoking in any form could be illegal since it kills so many people.
Amazing place never see the same emplyeevywk it seems but good inventory
Awsome place.Staff is super nice.Great selection of everything they carry.
Service is horrible been there only a few times but the employees are not very attentive they dont remember you at all
Great place to find new pieces for your collection 🖤
Thwy have the best prices for kratom...i will travel miled to get here
Cool place to find cool smoking nick nacks.
Great service. Great selection. Great Artwork too‼️
The folks at Puff n Stuff are friendly and helpful.
This is absolutely the bast smoke shop in the DFW. the variety of products is unbelievable. Five stars!!!
This place is my all time favorite. They have everything!
Love it just wish there was ine closer to me open one near nalch springs or mesquite
Beautiful works of art. Lots of glass ceramics
Friendly cool awesome and helpful employees. Love this store
Terrible service. Been spending $$ here for years. Not any more.
Awesome atmosphere...nice people....great stock.
They dont accept Apple pay or Google pay. Frequently a bit snobby.
Great staff, great prices!
Awesome place! Knowledgeable, engaging, and eclectic staff! I will be back!
Great kratom pricing cheapest deals for great quality and much more
Great selection super cool staff highly recommended
Amazing service and E juice!
Not the friendliest empolyeees, not the best pricing. Prefer Tobaccco N Beyond or PPV.
The best Ive seen. Literally everything you could think to need and a LOT more
Great customer service 👍
Staff was friendly and knowledgeable. I really enjoyed the visit!