Vape City

1718 N Zaragoza Rd, El Paso, TX 79936, United States
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Vape City
Comments
3n
Review №1

Chillin store like a lot of the stuff here, friendly and knowledgeable had all the answers to my questions and clean prices on pieces recommend for sure.

Am
Review №2

Super great recommendations from staff! Great pricing and options

La
Review №3

Sent our Mother in law to buy 140 in vapes. Not to mention she purchased a couple as well. We got on the phone with a guy named Aaron. He assured us he had a vape we inquired and that exact flavor. We asked him over and over. In which he repeated it back. We even sent a screen shot so he could confirm. He said he would give them to us for 140 if we paid cash. So my mother in law brought them to New Mexico and they were all wrong. He gave a flavor that rarely sells. Kept what we had asked for. So we called the store and spoke to a guy named Robert who claimed to be the manager. He said sorry nothing he could do. Being that it was 24 hrs. I told him this was the guys fault. That we hadn’t even opened none of them and we either wanted a refund or to swap it for what we asked for over and over. I said you can resell them because none of them are tampered with. He said to come between 2-8 and he will switch them out because he had what we asked for. He said he would take care of it. Come to find he was not the manger, and he was not even there. Manager said flat out no. Funny thing is, he could’ve done it. Because another vape city just exchanged them for us when we told them what they did. They even apologized for them and thanked us for coming all the way to El Paso. They said we want to earn your business in the future. They didn’t even mess this up and they showed so much concern. Rather than that joke of a shop who would rather allow his workers to lie, and deceive customers. This shop is a joke! But we will definitely give our business to any other vape city. Avoid this one!!!!

Br
Review №4

One of my favorite stores to go to really friendly an knowledgeable Im definitely coming back

rh
Review №5

James had amazing customer service and was very knowledgeable on any questions i had! Definitely a good spot to hit if you want the good stuff!!

Na
Review №6

Amazing Customer Service Along with Good Selection of Items !! Theirs soo much too choose from here, Definitely coming back.. my new favorite spot!

Me
Review №7

Abraham helped me out with choosing a new piece. always friendly staff and huge stock of items!

Ka
Review №8

TJ helped me find a new piece to my collection ! Amazing service

Ru
Review №9

James and TJ Helps us good and have good customers service

ar
Review №10

Great customer service. Knowledgeable in products. Ask for Ash

Se
Review №11

Theyre always helping me out they always take care of me

Hi
Review №12

Eduardo he one of the coolest dudes and help me with getting my new vape

Da
Review №13

Mr. Billy and Mi main man el EDDDDDD!!!!!!! Helped me out tremendously! Didn’t even know he one of them was in training!

Jo
Review №14

Vape City has tons of products from disposable Vape cartridges, Vape carts, Vape oils, CBD, Mods, glassware for smoking the good stuff, and so much more. Definitely chexk it out. They have a Buy 1 get 1 half off for all Dispo Vapes.

Sa
Review №15

Huge selection to choose from. Definitely my fav vape store right now.

Ye
Review №16

Eduardo once again took care of me! Nice costumer service

Je
Review №17

Great prices and selection! Plus super helpful staff!!

Ju
Review №18

James was very helpful, and it’s the greatest place to grab any essential legal needs

Fi
Review №19

Eddie helped me out today great service will be back

Jo
Review №20

Went in after breaking my old Alien Smok and wanted something new. Justin was awesome and helped me find exactly what I was looking for. The juices they carry also have a lot of flavor, appreciate it! GeekVape is the way to go!

Da
Review №21

They treated me great Ill be back

Sh
Review №22

Ash was incredibly helpful and supper knowledgeable!!! He really helped me to find the perfect battery for my exact needs!! I’m very happy with my purchase and will definitely return! :)

Bi
Review №23

A regular, tj probably the only employee I deal with. Super dope! Special teams special plays ✌🏾

Al
Review №24

Great customer service, good prices, convenient

Ja
Review №25

Yasmin was very helpful and helped me pick out the perfect piece. Will definitely be going back!

Lo
Review №26

TJ is the best store associate. He guided me through all my questions and he continued to show me other products that helped me. THANK YOU TJ!

Se
Review №27

Employee was helpful in all accounts when getting my products. Very informative explanations about their items, which makes it easy for me or anyone who is interested in vaping. Would check it out.

Al
Review №28

Best store in the nation @TJ the dog!

Jo
Review №29

Love this place great prices

Sa
Review №30

Top notch store with a huge variety of products. Make sure to ask for Justin! He is the manager and the reason I continue to return to this particular location. He has great energy and always make sure that his customers are taken care of! Would recommend this shop to anybody looking for a quality shop with excellent customer service!

Na
Review №31

Let me tell you, YAZMIN really was super awesome in assisting today!!! GOOD VIBES all the way!

An
Review №32

Mike was an outstanding employee who explained how the vapes work very good man thank you

Cr
Review №33

I love going in this shop to see Daisy! She is an amazing young lady and very kind. She has wonderful Customer Service skills and she always has something new for me! Thank you Daisy girl! I’ll see you soon!

Ch
Review №34

Edward , dj , Mike where very attentive and great customer service I will most definitely come back to this location againStore looked very clean and professional

Ba
Review №35

Love the store! Lots of variety and great customer service. I got helped out today by Daisy and she was wonderful help and answered all my questions

Da
Review №36

This place gives you the chance to return your vape within 24 hours if it comes out defective or it stops working. I bought an air love disposable vape here and was not hitting smooth, i love air loves and i get them often so i would know how one should hit but this one would make my throat burn and had a weird after taste. I returned to the store within the 24 hours with my receipt, I explained what was wrong with the vape and the vendor and manager proceeded to hit it to test it and make sure i wasn’t lying , saying that there was nothing wrong with it, the manager admitted that the recent air love batches have been coming out different because apparently the company had stopped production for a while. So she admitted that they have been coming out defective but denied the return or replacement of the vape stating that the only way they could replace it is if its not working completely, contradicting their own return policy. At the end of the day it was their word against mine and there was nothing I could’ve done. Have returned vapes at other smoke shops with no problem, wont be coming here again🙅‍♂️

An
Review №37

Love the place friendly and so much variety

シm
Review №38

First time visiting the store was a great experience. good selection, daniel helped me out and he was the coolest n very helpful! definitely worth the visit!

Mi
Review №39

I’ve been purchasing from them the last few months and never had a problem till just this week. I haven’t had my vape for more than a week and it’s leaking all over the place. When I go in to let them know they of course advise they only have a 24 hour policy, which I think is ridiculous. One day! But I e had it less than a week! And the guy says “oh well I don’t know what to tell you”. I’d rather take my business elsewhere, where I know they’ll take care of me. 👎🏼

Jo
Review №40

Daisy was super nice and she really helped my wife narrow down her choices for what she was looking for. Great atmosphere and she had the jamz for sure.

st
Review №41

Loved it, they have a big selection of everything, daniel was very helpful and nice and explained the products real good, def go you won’t regret

Al
Review №42

Mike was very helpful. He helped me out to pick out juice by doing sample taste. Great customer service!

St
Review №43

Place is legit, they stay stocked with dispo’s. And have thousands of other types of products for all classes of people. And they pay out your points in the point system too! No cheating you!

Jo
Review №44

Great services. Really helpful employee that went above and beyond to help me.

Br
Review №45

Great service and such a friendly environment! Justin is amazingly helpful and patient. Went in unsure and came out with exactly what I wanted! Would definitely recommend!

Kr
Review №46

Good products, the only thing that threw me off was the dude that attended me, I was asking to see if they had cbd pre rolls and he told me that cbd is illegal to sell in Texas that only thc can be sold even after I showed him on the package that it said cbd and outside on the window😂 He even told me he knew what he was talking about 🤣

Em
Review №47

My friends and I came in late and he was super knowledgeable and took mike time to go through all products and we left super satisfied

ca
Review №48

Had a great experience here! Thank you so much for your products! :)

Vi
Review №49

Abram was a really good helper

Ge
Review №50

Mike did a great job explaining the different types of battery sizes and help me understand what helped me best! Thank you!

Vi
Review №51

Mike was super helpful and nice. He assisted me in completing my needs! 10/10

Da
Review №52

They are open 24/7 and the people working here are always super helpful. Not much more you can ark for.

ca
Review №53

Mike helped me out big time, they got everything you want! Highly recommend!!

Ch
Review №54

Every single staff member is SOOOOOOO friendly and helpful!!!! They want to make sure you have the best experience possible!!!! They are honest and extremely reasonably priced

Le
Review №55

Daisy was great help with showing us the product, providing information about them and always had a great attitude ! Def recommend, thank you!!!!

dr
Review №56

Awesome prices and always open. Tj and ed we’re awesome

An
Review №57

Love it here ! They are always very helpful and kind recommended to friends

Tr
Review №58

Daisy was so very helpful. Customer service was amazing and shop was very clean. Thank you! We will be back!!!

Le
Review №59

Daisy was such a great help! Friendly service and very well informed of the merch! Will definitely be coming back!

Di
Review №60

Justin was very good, helped me make an informed decision. While also helped pick the best for my needs. Highly recommend coming here

am
Review №61

Daisy was very helpful and patient. Helped us get exactly what we were looking for in a good timely manner

Jo
Review №62

Daisy amazing she helped me with my purchase and helped me pick out my best option. Love this place 10/10

Jo
Review №63

I love this shop they are always helpful and staff is very lovely!! Amazing flavors on disposables as well❤️❤️

Me
Review №64

Mike was very helpful, generous. And very patience with me! Great customer service.

Je
Review №65

Really good customer service. Emmanuel helped me out and was willing to help with his opinions on the products. Definitely recommend coming to this store especially since it’s 24/7!

Wz
Review №66

Ed was such a great help with picking a perfect flavor highly recommend !

Ja
Review №67

The atmosphere there is great, the employee working the night shift, he was really sweet to me and the prices for vapes and anything in between are reasonable so I definitely recommend.

Wo
Review №68

Great experience! Thanks Travis for the good service. Will be coming back (:

Ad
Review №69

Great vape shop, best selection.

En
Review №70

Great selection and great prices! Always very friendly and helpful, always enjoy visiting. Daisy was especially helpful and made the shopping experience that much better

Da
Review №71

Always take good care of me. Mike was nice. 24/7 is always appreciated.

An
Review №72

Justin is awesome he helped us out and gave us the best deals come get all your goodies with him!!

An
Review №73

Mike has awesome customer service thank you he’s the best !

br
Review №74

Daisy was super dope, sweet and friendly 😊 helped me find the perfect piece for my boyfriend ❤️ thank you!

Ya
Review №75

Salesman chill. cool store

Ed
Review №76

Daisy was super helpful and super sweet! Made our visit super super fun! Definitely coming back soon!!!

Je
Review №77

Awesome experience found exactly what I was looking for!!! Mike was a big help a very knowledgeable!!

Je
Review №78

Went in today after work just wanted to say Daisy was really helpful and friendly great customer service

Ju
Review №79

Great customer service! Really good prices and service highly recomend you come here.

Ma
Review №80

Excellent service from both Daniel and Lindsey. Great products also

Er
Review №81

Great customer service with always a smile and very friendly and helpful

Ta
Review №82

Always very helpful. Customer service A1

Cr
Review №83

Mike was phenomenal, he helped me so much understand everything.

ja
Review №84

Very clean and open. Asher helped me find exactly what I needed and was super nice. I love vape city. Fav smoke shop

To
Review №85

Great customer service. Comfortable environment. Definitely my go to Smoke Shop!

De
Review №86

Nathan was very helpful! Was able to provide my husband. Great customer service!

Fr
Review №87

Daisy was super helpful and she knew exactly what I was looking for best shop in town!

St
Review №88

Went in looking for new items to try out and daisy pointed me in the right direction, she is great and very nice, 10/10 service!

An
Review №89

Daisy was super nice and attentive would definitely recommend coming here!

An
Review №90

Asher has been a big help and the customer service here is great

Mo
Review №91

Daisy is an amazing employee! Wonderful customer service. She deserves a raise!!!

Ja
Review №92

Anyone know if they ID?

Jr
Review №93

Walked in for the first time to look around , you know homegirl Daisy didn’t let me walk out empty handed ! Great morning attitude with that coffee 😎 rock on !!

An
Review №94

Good customer service great products! Hit up Emily she was a good help

Vi
Review №95

The staff was very helpful i found what i was looking for the best part its open 24/7

ur
Review №96

Service was amazing! Justin was very helpful and kept my friend and I laughing! 10/10, would recommend

De
Review №97

Daisy was such an amazing helper in helping me find what I was looking for would recommend going when she’s there super helpful!!!!

Wo
Review №98

Daisy was super helpful amazing prices here on some of the carts I was looking for ! Thc-o available and plenty of other options

Di
Review №99

Stopped into this shop for the first time and loved it! justin was super helpful. my new go to spot for sure!

Jo
Review №100

Great place asher always best customer service !!!!!

Ja
Review №101

Daisy was very helpful and good customer service! Prices was great!

Ar
Review №102

Very welcoming environment! And found exactly what I was looking for! Very helpful employees :)

Ha
Review №103

Best place in town. staff is great. They know their Vapes. Great price!

Ro
Review №104

The customer server was great dom was very chill and professional recommend this place

To
Review №105

Mike helped me find what I was looking for and was really nice and helpful.

Ri
Review №106

Great place, good people everything you need for you vapemods and juice choice is pretty good.

Ky
Review №107

Found what I was looking for. Great prices. Mike helped me out

Br
Review №108

Came into Vape City and Daisy was super nice and helpful will definitely come back and ask for her !

Fr
Review №109

Really awesome shop! Daisy helped with selecting the perfect mod and delicious vape juice highly recommended this shop for everyone!

Jo
Review №110

Dom and ivan helped me pick out a great tasting vape in my budget I highly recommend this store if you need any vape 🔥🔥🔥

Er
Review №111

Awesome people, awesome customer service. Recommended 100%

Mi
Review №112

Great service great prices open 24/7!

Ge
Review №113

I love it here! Daisy was really helpful picking out a new piece!!!!

Ar
Review №114

Awesome service and great products

Ol
Review №115

This place is the best!! highly recommend, the best product for the best price. Won’t ever go anywhere else:)!! @Justin

Ja
Review №116

Defiantly comming back great products and deals and excellent customer service from Daisy

Th
Review №117

Great place to buy all your smoking necessities. Great staff, Justin was really helpful and full of energy 10/10 recommend.

Ya
Review №118

Miranda was super nice and friendly, helped us out as soon as we arrived!!

PR
Review №119

Asher and amorette were great help getting what I needed

Se
Review №120

Daisy was the csr that assisted me super professional and kind... Highly recommend you guys stop by...

em
Review №121

Sick pipes and great customer service

Ca
Review №122

Yazmin best customer service out of all vape cities

cl
Review №123

I found everything we needed and the staff was friendly and helpful

Aa
Review №124

Great experience ! Justin was able to help me and was extremely cool ! Definitely coming back.

Pr
Review №125

House juices, great selection, loved the service, being new to El Paso this was a fantastic place after searching for similar establishments to what I frequented in Austin.

Ta
Review №126

Jesse’s awesome! Great customer service! Had exactly what I was looking for!

As
Review №127

Best smoke shop out her so much to buy off one of the best !!!

Zy
Review №128

The girl with the long black hair is so nice and helpful everytime I come in, love coming here because of her!

La
Review №129

All the staff are so friendly!! No matter what time of day!

Ro
Review №130

Great selection and Ivan was very knowledgeable and friendly. I will be back!

Ha
Review №131

Amazing experience with justin very helpful, and friendly homie! will stop by more often!

na
Review №132

Stacey was amazing. I really love the shop. Looks clean and amazing customer service.

Lu
Review №133

Excellent service by justin top 10 service my go to spot from now on!

Da
Review №134

Asher greeted with open arms and such an awesome employee

ai
Review №135

Asher helped me get a good deal

Lu
Review №136

Great prices and selection great customer service!

Do
Review №137

My favorite shop to go to, daisy is always amazing snd extremely helpful.

Al
Review №138

Justin was great! he provided me with amazing service, recommend him for all your vaping needs

mi
Review №139

I am here getting some vape juice. Daisy is super nice and knowledgeable at her work. I highly recommend this place.

St
Review №140

Great experience, quick assistance, many variety and great personally from daisy

Na
Review №141

Thanks to Emily she helped me find my top for my vape!! She’s the best and the most patient person ever!❤️

Je
Review №142

Dennis has great service and has everything you could think of!!

Cr
Review №143

Clean store, real helpful employees. Really great because theyre 24-7

Sa
Review №144

The customer service here is always 10/10 . Good prices & deals

Ro
Review №145

Excellent service. Ask for my boy mike

Na
Review №146

Daisy was very helpful and made my shopping experience great!

Ra
Review №147

Great service this my go to shop

Da
Review №148

Amazing vapes, great prices. Mike was very attentive and helpful.

Pr
Review №149

Mr mike helped me out super good help

Br
Review №150

Daisy provided great customer service definitely recommend shopping with her

Ju
Review №151

Mike was Very professional and good prices.

Sa
Review №152

Great selection! friendly staff, my favorite smoke shop 😀 ivan was awesome!

Am
Review №153

Come and visit Daisy!!! Supper helpful and such a welcoming customer service!!!

Ne
Review №154

Very clean and nice environment, they are always willing to help out

Jo
Review №155

Great customer Service from Justin, sold me a Strio’s mercury vape bubbler and a delta 10 cart!

Fe
Review №156

Mike ash Kendal Orlando are awesome thank you guys 🚀

Ju
Review №157

Great service and very helpful staff, daisy was awesome

Ma
Review №158

They are open 24/7 Mike helps us out always

Sh
Review №159

Daisy was amazing thank you so much for the piece !!

Lo
Review №160

Adam helped me out, excellent customer service!

El
Review №161

Miranda gave best service I’ve gotten . Thank you

Ch
Review №162

Excellent selection on all your vape needs. Customer service on point

St
Review №163

Excellent inventory and even better service. Appreciate you, Justin!

Ge
Review №164

My favorite place to get my vapes. I recommend the Airlove Avocado, Cherry, Pomegranate.

re
Review №165

Clean smelled good and worker very helpful

Hu
Review №166

Dope selections and good customer service dope spot to go shop

Re
Review №167

Amazing place got everything I needed

Jo
Review №168

Justin is a great help and the selection here is really nice

Iv
Review №169

Great service, Emmanuel was helpful and knowledgeable, best place

Do
Review №170

This place is great! 24 hours too!

Hu
Review №171

Mike you got some great choices of blunts!

Lu
Review №172

Very clean environment and mike was very helpful

Do
Review №173

This place is bomb best customer service

Mi
Review №174

Miranda provided great customer service from best customer Angel Segura

Gi
Review №175

Favorite place to go the guy is so cute too !

An
Review №176

Customer service is awesome and vape selection is good.

Ma
Review №177

Appreciate Mike for good customer service !!!

An
Review №178

If your in El Paso stop by Vape City and visit Daisy. She will get you hooked up.

Pa
Review №179

Daisy was real helpful finding what I needed. I recommend

Ga
Review №180

Helpful staff and great selection of products

Ro
Review №181

Daisy was a great help great customer service 👍

Br
Review №182

Definitely a great vape shop will keep this place as my go to!!

br
Review №183

Great customer service from mike!

Er
Review №184

Good priceGreat staff

is
Review №185

Awesome place Daisy was great help

Ga
Review №186

Best prices hands down and always available !!

Is
Review №187

Super friendly, loved the products

Jo
Review №188

Daisy was very good at recommending a new bongs and recommending new flavors of vapes

Jo
Review №189

Go check out vape city with Dennis! Great customer service

ca
Review №190

Daisy is awesome she was very helpful!!

Ro
Review №191

Awesome service from the guys love this store

Ad
Review №192

Thanks Daisy for the help! Awesome products!

Su
Review №193

The best place to get vapes 24 hours a day!!

Ch
Review №194

Awesome service at any time

Ri
Review №195

Ms.daisy was super chill , and deserves a raise :)

Al
Review №196

Amazing information, and great service!!

Ti
Review №197

Miranda is awesome! Super helpful! ❤️

Pa
Review №198

Good inventory, knowledgeable staff, thank you Justin!

Da
Review №199

Victor really helped me out find what I needed !

Information
156 Photos
199 Comments
4.9 Rating
  • Address:1718 N Zaragoza Rd, El Paso, TX 79936, United States
  • Site:https://vapecity.us/
  • Phone:+1 915-271-8336
Categories
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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