The whole crew at this location is excellent, very knowledgeable and very friendly. I will never go anywhere else. Thank you Madvapes for everything. Also, the Sneads Ferry store is owned by the same people and they are very friendly and knowledgeable as well. Thank you 😊
Excellent selection available, and excellent customer service to match. Thank you Ameer ⭐️⭐️⭐️⭐️⭐️🙏
Not gonna gaslight anyone. Been dealing with alot of other shops for a long time and this is the coolest group Ive dealt with yet. They always try to keep their stuff in stock and good quality products at that. If they dont have it they will go over and above to get it for you. I use to build my own mods and wanted a more streamline user friendly setup and they went over and above helping me out and explaining the new equipment. Support your local shops people! Thanks Mad Vapes! Local approved 👌
Super awesome place. After today we will not go to any other shop. VERY VERY knowledgeable about everything. Took well over an hour to go over and show me and my wife different options and products he carries.
Came in on the second day of of my vacation, an was told to come back the next day for a special that only runs on Tuesdays an would get a much better deal, she was so pleasant an knowledgeable of the products in her store, an when telling her the types of juice flavors preferred she recommended flavors exactly to my taste, she also remembered us from the day before as soon as we walked through the door... highly recommend an would go back!
Great vape shop. The owner is always helpful and willing to assist in finding/ordering those hard to get e-juice flavors. They even have an in store brand of juice that they offer along with all you vape needs from coils, batteries, to new mods and tanks.
Very knowledgeable staff, was able to advise me about products. Excellent customer service. I will definitely return. Store is clean and organized, very streamlined. My experience with Vape Stores is that they are often messy and cluttered and buying disposables is a pain because the products are hard to see and request. Not the case here at all.
Im originally from Jacksonville but came to this location because beach day! Beth was super friendly and knowledgeable. Best experience Ive ever had :) Definitely coming back more often!
Stopped in to get a bottle of vape juice for my vacation as I had left my extra bottle at home and experienced first class customer service. Not from this area, but I wish my vape stores at home were this knowledgeable and friendly.
Im so glad they took over the store! The owner is amazing! He picked some excellent employees! Great products great environment cant ask for more.
Service was dope and the employee was super helpful and very honest. Amazing 💯
Great bunch of guys working there. I bought a couple of Hyde products, coils and delta 8 cart which I thought were reasonably priced.
Always a fantastic experience shopping here. The Staff are friendly, well informed and always willing to help a customer select the right product from their great selection.
Very helpful. I cant remember ol dudes name from today (6/8/21).But he was super helpful and great customer service. I will be back an keep up the Great Work...
Amazing and friendly staff, excellent service and great prices. Beth and Angie are the best, any questions you have they go above and beyond to make sure your questions are answered and they always make sure you are satisfied with your purchase.
They are a super friendly, helpful shop stocked with lots of goodies. They were fantastic on the phone when I had questions. 🙂👍
Store was selling the exact same Escobars disposable I bought for $22 at another store ($19. online) for $35.. I understand how business works but I also understand how price gouging works. wont shop here again.
I decided to go check out the madvapes shop in sneads ferry and see what they had to offer. I was immediately greeted by Kathi, she was extremely helpful and knowledgeable of all products. She answered all the questions and made recommendations based off my wants. Would highly recommend this place and def ask for Kathi!
Wow, I’ll never get my vaping supplies anywhere else, MADVAPES is totally awesome! Kathi is so knowledgeable about about anything VAPE. I’ve never been more satisfied with the service there or the products! Kathi, you’re amazing! Thank you so much for getting my VAPEBABY BACK, lol!
Best customer service I’ve ever had in a vape shop. Probably best I’ve had in any boutique store in recent memory. I had no idea what I needed, staff was super knowledgeable, patient and kind.
Beth was very friendly and helpful, got me what I needed quick and hassle-free. Very pleasant lady. Would definitely come back again for future needs.
Love this shop! Customer service is great.. always helpful and friendly!!
Extremely knowledable, friendly staff and great deals. I didnt know much about vaping, but they gave me a crash course and helped me figure out what kind of setup I wanted. Great people.
I think this was the first vape shop Ive been in where I dont feel totally awkward or weird, and didnt feel the urge to get my stuff and get out quick. Forgot the name of the lady working, but very professional. And they ACTUALLY have inventory.
Wow love this store, been to a lot of vape store up and down the east coast and found them to not only be very friendly but also extremely knowledgeable with a vast amount of inventory Recommending it to all my Vape friends
Always great service everytime I go in! The employees are very knowledgeable about every product they have.
Would highly recommend this place!! Kathi was amazing and very knowledgeable. She helped me from beginning to end and was very patient with me. I will definitely be going back.
I was able to come in and get what I wanted very easily. Very nice staff as well!
Just moved to the area and wanted to call my neighborhood madvapes to see if they had my favorite in stocks yet but didnt know which one. So I googled it and called the first one on the list and asked for help about there location ( what stores they were next to) and whoever answered the phone said I dont know. Thats weird. What is it exactly I can help you withOff putting
I bought literally the last 510 thread battery they had but it didnt work right and looked to be slightly used. Store policy is apparently no returns. Sucks because as a local I chose to do business with them instead of online where I would have saved $20 on a $30 purchase.
All around great place to shop and hang out atmosphere is wonderful employees are fantastic at there jobs especially sammi
Solid selection and knowledgeable customer service. Great vibes!
I stopped by today for a bottle of juice. Air factory juice! I was charged 41$ for 1 bottle. I new that was way to much! Got home and looked and you can buy it from the factory for 15 to 20 bucks a bottle. Wont go back their!!!
Love the staff they are awesome and knowledgeable!Beth and Sameii are the BEST!!!
What’s the bald guy so angry for? Lol sorry we parked outside of your prematurely closed establishment while we waited for a sandwich next door….
Very customer friendly, great environment and if you have any questions they were easily answered. Couldn’t ask for a better place
Awesome service! So pleased with the Taylored assistance to what I needed
Guy was rude and misrepresented his product. Seemed like he just didnt want me around. Sold me a nicotine vape and told me it was a delta. Skip this one.
Awesome store, great products and amazing customer service. Love shopping here, keep it up 👍
Very proud to be shopping local w these guys!!! The owner rob went out of his way to help me, very impressed!
MadVapes was my vape shop in Wilmington,NC.. Imso glad theres one in SurfcitySame quality products Im used to at a convenient location
Come on down to surf city, Madvapes and see Beth very friendly people I deal with them every week wouldn’t go anywhere else
Best vape shop ever! Fast service, knowledgeable staff, welcoming atmosphere and always ready to help! :-)
I highly recommend shopping at Madvapes because of their friendly staff and great customer service !!
Good selection and some of the nicest and most helpful employees Ive seen.
Very helpful and friendly. Had exactly what I needed. Great vape shop!
Amazing place with great service and very knowledgeable!
Excellent service. Great staff!
Fast and friendly service. Great E liquid. LOve the Sweet Carolina.
Love the pls very friendly people very nice people to help you with anything you need
Angie and Beth are very knowlagable loved my experience here
Best customer service and always helpful
Chill place, excellent experience, and got some good info as well.
Great customer service and selections!
Jimmy was very helpful to a newcomer to vapeing
Staff is very knowledgeable and friendly.
Very helpful and knowledgeable staff!
Great service and prices
Great atmosphere and customer service
Very friendly very helpful
Outstanding customer service!!!!
Any kind of vape material you need
Very helpful, recommend
Great Service 👍