Westheimer Rd Smoke Shop Houston Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More By Pine Apple Xpress

6460 Westheimer Rd, Houston, TX 77057, United States
Appearance
Westheimer Rd Smoke Shop Houston Vapes, CBD, Hookah, Kratom, Delta 8, THC-O, & More By Pine Apple Xpress
Comments
Do
Review №1

Tre is awesome, so is the guy with long hair and glasses! I wish I knew everyone’s names! This smoke shop always has what I need and they always show me new things!

Ju
Review №2

Bought a vape mod and it doesn’t work. Won’t get refunded. Manager are “don’t work at that this location” . Sales girl doesn’t know anything about what she is selling. Is a child at that …Story time …Went into buy a mod (only my 2nd ever) the sale girl didn’t really know how to answer my questions . Had to called her co worker several times to answer them for me . Couldn’t find the batteries for the mods …. The batteries were later found but none of the boxes had there match…. Put the battery in and put it to charge in store to make sure it works right …. It’s not turning on at all…. Finally turns on after a few minutes and it works so I buy it whatever I was there for 40 minutes NO LIE. So I was ready to just buy it and leave . 2 days later I finally get around to using it and it never turned back on… the screen turns on when on the charger to show battery percentage and that’s it. My negligence for needing a new mod and not seeing the red flags of an ignorant employee but please hire employees that know what they are selling. Won’t refund me and I lost $100 on juice mod and batteries. Sad … didn’t even offer a replacement… zero stars

CM
Review №3

Austin and Christian were both excellent on the customer service… tell them Corey H sent you

Ti
Review №4

Aiden was such a delight and went through all the pieces with me to make sure I was gonna leave satisfied 10/10

An
Review №5

The lady working there was very friendly, and helpful. I have been looking for a place to purchase Delta 8 vapes in person other than my usual brand online. I purchased an URB blueberry live sugar here, and it was $45. Its $30 at every other store and online. I was in a hurry and purchased it, but from this interaction, this place is overpriced. $15.00 is not a small price difference on a vape. Establishment is clean and well stocked.

Z
Review №6

Went yesterday. Staff was very friendly and knowledgeable. Prices were great. I will definitely be back!

Ca
Review №7

This shop always have the brands I love, and the employees are always cool and helpful. Shoutout to Daniel for helping me last time

gl
Review №8

Arbie it’s my fav girl,,, she has the best vibe for customer service and please come check the spot it’s they very friendly

jo
Review №9

Austin was the first person I met here and hes been great ever since. Been coming here for lots of years

Ja
Review №10

Great customer service, very helpful!

mo
Review №11

Tray did a great job serving me. Showed me around with different products.

Lu
Review №12

Excellent selection. Excellent service from Aidin. I will be back!

Ra
Review №13

This place is super rad, their dude Daniel The Maniel rocks at recommending killer vape flavors.

ib
Review №14

Rolando he’s a great dude man he’ll get u right, and very helpful… it’s literally my fav spot now

Le
Review №15

Sam and Rolando are the best, they helped me and convinced me into some cute new gear :)

Ta
Review №16

Hunter and Abby are amazing. I am a first time Hookah buyer and they explained everything to me in detail. They are so patient and knowledgeable, I would definitely recommend this location. Will definitely be returning in the future.

Ch
Review №17

Fast, great service and the prices are very fair would definitely come back again

Is
Review №18

Great customer service! Very helpful and patient in walking me through my purchase as well as how to set it up ! He suggested the best options and very good personality and a expert in the knowledge of his products

Et
Review №19

Got serve well by Arb, check out their hookah collection…

Ar
Review №20

Prerolls are fire 🔥 definitely recommend!!!

Ro
Review №21

Daniel very professional and helpful with finding what I needed here at the shop.

Co
Review №22

Second visit to the store, just to get some different flavors and ask for help adjusting settings- even with different staff in the store, they were just as helpful, friendly, and knowledgeable. They helped me to get my mod setup perfectly and informed me of how to adjust on my own later! Highly recommend!

ra
Review №23

12/03 @ 7:00pmFabian, Jack, Aidan all were very helpful.UPDATE!!!!! 12/03 @9:00pm: I came back to this location 3 times today because my purchased hookah was given to me in the incorrect box, and missing items! The general manger Neil didn’t want to refund me money because sales are final. Which was never told to me by the same sales associates that sold me product with missing items and incorrect packaging! They need to retrain their staff for one, and secondly be more considerate to your customers! What a waste of over $300.00 and 3 trips of gas! I WOULD NEVER RECOMMEND THIS STORE TO ANYONE!P.s. They also beg you to do a review to get 10% off! That’s when I should’ve known to take my money and leave!!!

Al
Review №24

Abby helped me find a piece and was so awesome! She found exactly what I needed and the whole staff is warm and inviting :)

Le
Review №25

Absolutely the best customer service Chris is super helpful definitely coming back

St
Review №26

Austin was very helpful. Prices are good

Ol
Review №27

Really nice shop. They even charge my phone for me

El
Review №28

The best in the city! Came & for my hookah needs FAST! Love it!

Jo
Review №29

A bunch of righteous dudes set up to bring you the tools to bring you the good times

Ev
Review №30

Great customer, great vibes! Hunter was very helpful and knowledgeable! Definitely have a repeat customer!

Br
Review №31

Fantastic smoke shop, employees are very knowledgeable and helpful. Quick to be on there feet. Helped fine everything I was looking for and walked out with amazing hookah.

Ri
Review №32

Hans Was very knowledgeable in the water tobacco pipe projects will be coming back Good prices friendly service

Ah
Review №33

Really good customer service. My cousin got a defective/bad brand and they gave her a new elfbar (the other one was 4000 puffs) and she just had to pay 5 dollars extra since the elfbars were a bit more expensive. and she had no receipt. this is the go to, amazing place.

Jo
Review №34

Totally awesome prices and jack and adian was very helpful

Sa
Review №35

Best shop! Aidan and Daniel are the best!

42
Review №36

As a new customer it sucks knowing that they look at you all smug and specially act like you don’t have money until you bring out the money .Never felt more of a criminal than this place . South main store way better than here .

It
Review №37

The service is amazing. They have really beautiful glass and a vast selection of pieces definitely my go to spot !!!

Mi
Review №38

Austin and TJ were some cool mothafuck*z yo work with. Their knowledge and attitude is what will make me keep coming back. Youre missing out if you go anywhere else.

Ji
Review №39

Arbie was amazing with helping me today

Je
Review №40

We stopped in PineApple express for some stuff, cause I needed supplies! Eli greeted me with a smile and offered to help me with anything I needed. Then Carl helped us when Eli got another customer! That was amazing team-work at its best! I appreciate the amazing service!! Thank you!!

Ka
Review №41

My boyfriend and I have been coming for years and es chi time we come in we are greeted with exceptional customer service and a large verity of products the employees are very educated and definitely know what they’re talking about. If you want a smoke shop that has what you need at reasonable prices and great service this is definitely the SPOT to go to very happy and will continue to come. Thank you!!!

Om
Review №42

Long black hair Hispanic girl rude , should not be in management if they having home problems . Never seen a lack of professionalism especially at check out . Feel sorry for the other workers

ma
Review №43

Super friendly staff made sure i was satisfied with my purchase. Will be returning soon.

Ti
Review №44

Was awesome Daniel helped me out!!

Av
Review №45

The ladies behind the counter were informative and very helpful. And they had a wide assortment of products for all of your smoking and vaping needs definitely worth checking out.*Edit* best staff Now its mostly the same guys very informative still really great product, theyre currently running a deal buy one get the second item half off.

ap
Review №46

By experiencing different smoke shops this one is by far my absolute favorite in the Houston area. They have a wide variety of product. The staff is very informative, helpful, and fun. So happy to have found a welcoming and inviting place to come to for all my needs. Not to mention their loyalty program is amazing!!

A
Review №47

Thanks Daniel for the good service!

jo
Review №48

We came in just for Vapes and Zac was very helpful with the sale and got us to get hookah! Thanks man

Ra
Review №49

Daniel was Awesome thanks for the help

Te
Review №50

I had an awesome experience at this location. Elizabeth was wonderful and providing me with all the information and supplies I needed for my Dud Mug Hookah purchase. She even went the extra mile to have a brand new hookah in the color I needed be brought to the store. I will definitely come back to the location.

Da
Review №51

Hunter was so helpful and knowledgeable. She made things go super smooth and easy. I will definitely be returning :) amazing customer service!

MI
Review №52

Great location. Great service

Ni
Review №53

They have sooo much to choose from and the staff was super friendly and helpful and they had a secret scavenger hunt that gives you a discount when find the items in the required time.... thank you for a great experience.... Ask for Hunter shes the best.

An
Review №54

This place is so amazing, and they always have great customer service. Never fail to be generous and help you out. Danielle, Devin, and Shay were very great employees and helped me throughout the whole transaction and helped me look for my perfect bong. I would totally recommend anyone to come and visit

Sh
Review №55

Absolutely amazing customer service from hunter & Jared will definitely come back... Great team work clean store stocked well very informative. Great job guys

Ni
Review №56

Danielle and Aiden were a Breathe of fresh air. We came in at 1140 and they close At 12, but were reassured they would stay open as long as they had customers - which was just my fiancé and myself at the time. Both were Very helpful, nice and glad to help. So glad we stopped in on our way home!

Le
Review №57

Austin and Donovian deserve a raise!! They made me feel like I should buy everything. Coming back.

Ta
Review №58

The staff was very helpful and patient. I will definitely be back!

Br
Review №59

Always a friendly face behind the counter to help. Great hours, service and selection. What more can you ask for?

ma
Review №60

Great customer service! Tyler was very helpful and patient in walking me through my purchase. Suggested the best options, good personality and an expert in the knowledge of his products

Li
Review №61

Great service every time Im here. Staff is kind, knowledgeable and helpful. Great selection of products and love their hours!

ke
Review №62

Had such an amazing experience here, Hunter was so nice and took her time to walk around the store with me showing me whatever I wanted to see, great customer service from her, most definitely coming back!

Ne
Review №63

This store has some okay products (no selection of gars), but the management is awful.I went to buy a disposable vape from someone I knew who had worked at this location. They told me their manager would be back with more flavors and to come back in a little while. So, I leave the store to come back later, and I get told not to come back because the person I knew got in trouble for me coming in and NOT BUYING ANYTHING. Mind you, I was there to buy something and visiting for less than 5min.I myself am in management and cary myself professionally, and would never cause problems in another business. I feel that I was treated this way in an extension of how employees are treated. WITH TOTAL DISRESPECT. I’d rather spend my money and time anywhere else.The manager and owners think that they are so far above their employees it’s sad. Most people work one shift per week it seems, and most of them could go. However, these people want to keep 15 people staffed and fire the ones that have CRUSHES on the same people the MANAGER has a crush on (or just people she doesn’t like but work 100% well). Completely unprofessional and everyone including customers can see.An example:This review was 100% ACCURATE to me:This store only issue is the Manager. Some 18 year old want to be “ghetto” girl who is extremely rude to customers, she also has a TERRIBLE attitude. She has some growing up to do thats certain. Extremely unprofessional, The owners need to find a new Manager for this location because that is just totally unacceptable. I’ve never seen this at their other locations. I will not be going back here. There are plenty of PROFESSIONAL smoke shops around this one that I feel better about giving my money to.

An
Review №64

This is place has the best prices around. I dont know how they do it but it makes you wonder how they are so much cheaper than the other places. How much money I could have saved if I had always gone here for whatever it is I needed at the time. Wow. Anyways that and great customer service, its my new go to.

Er
Review №65

Everyone here makes sure the needs of the customer are met, and ensure every question is answered. I will be sure to make this my main novelty shop! Coming back to this specific store when I need anything from trusted experts. Very pleased with my visit!

Ja
Review №66

Great smoke shop got my Studenglass gravity bong from here for a GREAT PRICE. Also picked up a few cookie items to add to my collection. Overall great smoke shop that is very well stocked with Great prices. I suggest checking this place out if you are in the Houston area & love to smoke

As
Review №67

Pineapple Xpress They Have GREAT people working there especially Hunter, she knows pretty much about everything, everytime i go into the shop she greets me. Ive sent people i know to her and they say the same thing. its a great Place and Hunters attitude is really professional and really positive attitude.And like i said she knows what she doing Shes white, has green eyes and short blonde hair. Go check her out! She will get you right! FORSURE-

Ke
Review №68

WARNING**FAULTY PRODUCTS* *WARNING*Firstly I want to note that I’ve been to the Westheimer Rd Smoke Shop before and had a great experience, the staff was very informative on their products which I appreciated because it was my 1st time trying vapes cartridges. I ended up purchasing two carts that day and enjoyed them so much that I decided to return to their business.However, this second time was not a positive experience for me. I purchased two new cartridges, and immediately after the purchase I went to my car to try them. The 1st one worked effortlessly fine, but the other cartridge didn’t pull at all. I don’t even like to be confrontational but I called the store to see what they can do, they told me to come back so they can have a look.When I got back to the shop the guy who previously assisted me in my purchase tried the cartridge himself and it still didn’t pull. After so many tries and him talking to the manager otp, he allowed me to exchange it for the same flavor. I tried the new cartridge right away in the store but this new one also wasnt pulling. The shop employee then tried it himself and after so many tries it eventually pulled for him so I was optimistic that it would work for me but when I tried again it still didn’t work. So now I’m sitting in their parking lot, writing this review while extremely upset by this whole experience because I feel like I wasted my money on a faulty product. I most likely will not be returning, and if I did then I would avoid purchasing their vape cartridges.

Ke
Review №69

Danielle and hunter were great! Stopped by to grab a few things and they assisted me with everything. Will definitely be returning.

Ja
Review №70

Danielle and Aiden were great. They stayed open after close for me to help sell me a new device. Friendly service. Definitely coming back

Bo
Review №71

Wonderful service, great staff with a large selection of productsI loved the suggestions from the people behind the counter, will definitely come again!

Ch
Review №72

Best smoke shop in Houston I was honestly surprised. They have a lot of products, they are always in stock and the employees are what really gets you. Usually when you walk into a smoke shop the employees treat you like they are doing you a favor, but this smoke shop really has some true customer service! Highly recommend!!

Ch
Review №73

Kysan was awesome. She is very knowledgeable about hookahs! If you’re looking for an awesome professional smoke shop, don’t hesitate to stop by! 10/10 highly recommend! 🥳

El
Review №74

Love coming to this place, each time I’m in Texas I have to make a stop at my favorite smoke shop. The workers are hella friendly and helpful and all they products are good.

Za
Review №75

Highly recommended for a great smoke shop experience. 10/10 satisfied with the customer service here. Prices are lower then any other smoke shop I’ve ever been to. & Last but not least every single product I’ve purchased here I’ve been 100% satisfied with. Never had any problems with the workers less my purchases💯

Ka
Review №76

I came here from Alief and bought a stiiizy, amazing prices and customer service! I will definitely be coming back!

Ch
Review №77

I quit smoking a few years ago and started vaping. Hunter has always been awesome. She genuinely cares about her customers and always has new juices and devices to choose from. She is helpful, knowledgeable and uses the perfect blend of sarcasm to make each trip to the shop an adventure.

Je
Review №78

Hans was amazing!!! He was very helpful and answer all our questions! I had bought certain products and he was very helpful with the new items and very knowledge and friendly. Will def be coming back!

Ca
Review №79

Hunter is the best! she answers any and all questions with ease, makes you feel welcome, and makes sure you get what you need! she is so funny and hardworking and makes every trip so fun and easy!

G
Review №80

Very nice and knowledgeable employees. They are very patient and give good suggestions while i make my decision of what to purchase. Ive been to many smoke shops in the houston area and this one by far is the best service and great selection. I feel very comfortable shopping here.

A
Review №81

Such ab amazing shop! The staff is soo nice a helpful. Definitely one of my top three shops in all of Houston. I highly recommend.

Me
Review №82

Super dope experience! Hunter was hella knowledgeable about every product I asked about and she even gave me a discount for being a new customer. Recommend all the way!

Ro
Review №83

The guy with obesity is a scammer dont try to come to this shop they full of scammers

ke
Review №84

Great shop with great prices! definitely reccomend checking them out, hunter had great customer service and worked with my budget buying a piece. will be back, thank you guys!

ru
Review №85

This place is dope! I was sent here by another loyal customer. Ector helped me and had the best attitude! He knows his stuff. Had me with the best hookah in the building. I will be sure to always shop here with Pineapple Xpress! Keep smoking!

Om
Review №86

Amazing store and prices are so cheap and everything is worth what you pay. Zach and Carl and everyone else that works here are wonderful workers who will provide great service

Da
Review №87

I come here all the time! They are so welcoming! Great customer service & easy going! Thank y’all again!

Ka
Review №88

Great shop! Employees are super friendly and they have a wide variety of good products. Love that I have a one stop shopping experience here 🙌🏻

Ga
Review №89

This is my local smoke shop, so I come here on the regular. I always get good service & everyone is super attentive. Their prices are reasonable & they have a wide selection of anything you’re looking for.

Wi
Review №90

I went here late at night one time and they were real helpful and friendly! Helped get me exactly what I was looking for at a good price too!

Ke
Review №91

Great service i always come here austin helps you , and gives you the best info

Br
Review №92

Just visited for the first time. I was referred by a friend. Customer service was awesome & the staff was super helpful and friendly. They also had a large variety of hookah choices and helped me pick out a great one. I’d definitely recommend shopping here.

Co
Review №93

Zach and Carl were extremely helpful in assisting me to find my perfect fit for my vape! Great service and wonderful personnel in the shop. Highly recommend.

Ti
Review №94

Shem was very helpful and patient with all my questions. Great prices and atmosphere

G1
Review №95

Best guide by far Austin bro bro I’m coming back that backwoods backpack fam 💪🏽💪🏽💪🏽💪🏽

Ka
Review №96

Love the staff, very helpful. If you don’t know anything about smokes, they will help you understand & then with buying. You can get whatever you are looking for

Ja
Review №97

Best service ever. Tyler and Aiden definitely knew their stuff. Real down to earth fellas. Thanks again!

Fo
Review №98

Eli was beyond helpful with our purchase. Very customer friendly and knowledgeable to our desired needs. I would definitely recommend this place to all of my friends and family.

Jo
Review №99

Jose gave me excellent customer service, awesome products and friendly staff! Plus theyre open earlier than all the other shops nearby. 10/10 would recommend

an
Review №100

Great staff, huge selection

As
Review №101

Always friendly service and has a wide selection of products! Highly recommend, also you can’t compete with the prices!

Aa
Review №102

They sold me a BROKE VAPE not too long ago , so I went to return it and the Heffer rung me up for another one. . and told me We dont do returns . Alright I will be Disputing and will not return. Horrible place.

Od
Review №103

Fabian really helped! Very knowledgeable! Thank y’all

Ja
Review №104

New to town & this was my 1st visit, loved it. They had so many options to choose from and the staff was real helpful. Def will b coming back.

Si
Review №105

Maddi and shen are so amazing!! Really a good experience, they both know exactly what theyre talking about

YE
Review №106

Great service. Great selection. Great pricing. Tyler, especially was very knowledgeable and just super chill. Highly recommend!

Me
Review №107

The best smoke shop I’ve been to! Aiden & Jack are the nicest. They were very helpful. Great customer service. Highly recommended!

Ca
Review №108

Very great experience! Good customer service. Carl alton showed me exactly what I needed! Stop by you won’t be disappointed

Ch
Review №109

Love this place! Great selection and friendly staff. Hunter is always so helpful! Her knowledge of the product line is always helpful.

Be
Review №110

Jose is the best person there! He helped me with any questions that I had and was super kind. Would definitely recommend them!

To
Review №111

I ♥️ this place! the young ppl working there r ALWAYS SO PLEASANT, as well as being VERY HELPFUL & an EXCELLENT source for vape/e-cig info, questions & problems. the knowledge & caring of the employees here, shines FAR ABOVE that of at any other smoke/vape shop ive been to since i switched to vaping instead of disgusting, stinky cigarettes, 10y/a. SERIOUSLY.this awesome little shop has vapes & wax burners in large range of price points, 👉🏼AND👈🏼literally, EVERY single vape i’ve purchased here, has COST @ ➡️➡️MINIMUM 20% LESS⬅️⬅️ than prices charged @ other shops, & same holds true for other items purchased here!when one employee doesn’t know the answer to my question or how to resolve an e-cig issue, 1 of the OTHER employee(s) -HAS- …every single time! IOW, not ONCE have i left w/o the satisfaction of having my issue resolved! & that’s a BEAUTIFUL THING!this shop is S-M sized, RN, but i have a feeling they r gonna 👉🏼GROW👈🏼, based on what a great shop it is, the quality offerings they carry, as well as the quality of ppl they employ! every person has been knowledgeable & patient w/a clear -desire- to help the customers, & for that, i am TREMENDOUSLY🙏🏼GRATEFUL!‼️TRUST ME, ppl…u WANNA check this place out!▪️TO THE EMPLOYEES: THANK Y’ALL💐BUNCHES!▪️TO OWNER: ur employees deserve nice FAT bonus’ b/c they r doing a MOST AMAZING job for u!

Ke
Review №112

Awesome staff and glass. Very helpful and affordable high quality pieces. Definitely come see Faybo. 10/10 if possible.

Ay
Review №113

Went in for the first time & Zach was great! Pointed me to exactly what I needed in a matter of minutes. Thank you! I will definitely be back!

An
Review №114

The staff were great help, they were patient, they did a well costumer service. They gave us a variety of options, to choose and explain the differences of the products.

Al
Review №115

I went on the website to find out what products where available in store. Found what I wanted “Bumblebee Kratom 300 count for 29.99”. When I got to the store and asked for the item I had a picture and price for I was told that it was over twice the price. Ask why and the guy said something about handling but it didn’t make since. This place is wrong to post their prices on the net then jack them way way way up in the store.

Ga
Review №116

Love this shop!!! they are so great, great options, people are always so kind and welcoming. Great prices and great times open pretty late for the night owls.

Ev
Review №117

Awesome customer service very informative!!! Will definitely come back and shop!!!! Oh and not to mentionAwesome prices

HT
Review №118

Adan was very helpful. He took his time to try and help me get a discount. I appreciate his time and patience!! Thanks guys!

Cj
Review №119

This location has the friendliest and more knowledgeable staff I have ever dealt with 10/10 would recommend. Definitely coming back again!

Ju
Review №120

Came in today not knowing to muchBut that wasn’t a problem because Fabian and Devin pointed me in direction I neededDefinitely my new spot

Ty
Review №121

The people that’s work here are sooo nice. They are willing to help you with anything plus the interior design is super cool. This place just opened and it’s pretty great.

Ta
Review №122

Carl & Kendall take care of us every time. They have a wide selection of items and are very help and offer suggestions. Come and ask for them!

An
Review №123

Just moved to Texas from Cali and was looking for a nice smoke shop & I am so happy I found this place! Zack and Benjamin were extremely nice and knowledgeable! I’ll definitely be back for all my hookah needs!

Br
Review №124

Good Vapes Yessir omm! The employees are very understanding and know a lot about the merch. They make finding what you need easy and even recommended me my favorite vape that I’m currently using now. The store is neatly organized and will be back!

De
Review №125

Love this store. Very professional with amazing customer service. Good prices on everything and a huge selection!

Am
Review №126

Elle, is amazing! They are very knowledgeable on their products. I most definitely come back here for sure..

Br
Review №127

Carl and Zach were the best of help like y wouldn’t y wanna shop at pineapple xpress great prices great customer service I think I love it here

Ju
Review №128

Great customer service! Hunter knows her product and always has great suggestions. Definitely will be back.

Tr
Review №129

Today was my first day going here and their customer service is a 10 they help you find what you need quickly. And they have so much to choose from.

Ge
Review №130

Jocey and Sam have excellent customer service with a fast check out process with no issues. Terrific!!!

Ce
Review №131

I love this shop! Super great customer service. Jocey and Aidan were great!

Da
Review №132

When I came by to get a water pipe Tyler and Aidan were very helpful and patient with me as I was deciding which one to get. If ur ever at the smoke shop and they’re on shift, you’ll b set.

Al
Review №133

Omg so awesome !! Talked to Chico and he linked me with the Pax 3 dry herb vaporizer :) they have a lot of colors too ! 10/10 would recommend

Ge
Review №134

Excellent staff, very knowledgeable and helpful. They have pretty much everything and some of the best prices in town.

da
Review №135

Great deals on everything in the store just ask for hunter or carlos! we chose the buy two get one free on air bar luxe flavors!

Ty
Review №136

Fabian and Aidan were excellent, they helped me locate the proper coils for my new device. The shop has a wide selection of coils, juices, and glass.

so
Review №137

Amazing place! Amazing people to help you getting the best fits to your taste!

Wi
Review №138

I came here for the first time and the ladies here are Super helpful ! They helped me put together a great Christmas gift for someone. I will definitely be returning here

Ja
Review №139

I love ellie, she’s so sweet and nice. She made my trip complete!!!!! SHOP HERE, THEY HAVE EVERYTHING!

Ry
Review №140

Josie & Aidan we’re very helpful and gave great customer service!! We will be back soon

Me
Review №141

Ellie and Ken were awesome and helped us fine what we needed! Highly recommend this place, everyone is always awesome!

As
Review №142

Eli was amazing! This was my first time Houston and I wanted a vape pen and she showed me in detail how they work and what gives off everything I wanted!!

Ta
Review №143

Very helpful and great customer service. Zach, Carl, Hans were amazing. Give them a raise.

Am
Review №144

My experience here was great, when i walked in i was looking for a hookah and the accessories to go with it, i was immediately helped and offered many deals, Westheimer Rd Smoke shop will be seeing me again!

ja
Review №145

Best smoke shop in the Houston area. Great customer service they are always helpful every time I come in, they always assure to you explain in detail about every product 10/10 recommend

Al
Review №146

I love this place! I usually go to the west belfort location but I find out about this one which is wayyy closer. Ask for Eli, she’s the best!!

Ch
Review №147

Friendly and knowledgeable staff. Great selection of products. Will definitely go back.

Jo
Review №148

Great shop, great staff! Were really nice and had great recommendations. :D

jo
Review №149

I went to the shop today in hopes to find something to help me stop smoking...I was greeted by Hunter as soon as I walked in and I told her what I was trying to do...she was really helpful with letting me know what juice would be best for me ...first time user long time customer..Thank you so much Hunter!!

Ri
Review №150

5 star customer service!

Va
Review №151

Val & Hector were super helpful. I always love coming here. Everybody is knowledgeable on the products and super friendly!

je
Review №152

This place is dope. Hunter the hot chick has amazing customer service and is very knowledgeable. I wish she’d give me her number

LE
Review №153

Donovan was amazing! He was able to help me with what I needed.

Ch
Review №154

Its the best place to shop smokes. Good customer service.

St
Review №155

Hannah and Elliot at the W Bellfort location did a great job helping me pick out some products!

Sy
Review №156

Great Customer service, everyone in there is so nice and helpful and helped me pick out the cutest bong. Highly recommend this place.

Ea
Review №157

Joshua is A1 great customer service thanks

An
Review №158

Amazing customer service. Aiden was a great help with our decision. 100% recommend

Me
Review №159

Hunter and Jack are amazing associates who are always helpful, informative, and kind! Best smoke shop I’ve had in years!

Ma
Review №160

Very knowledgeable and great prices. They have a reward system so i will be back again

Ma
Review №161

Super chill, lost of selections to choose from! Great customer services. Shouts to Fabian!

ja
Review №162

Very clean place with real good professional help from Mr. Hans. They also carry puffco peak attachment and atomizer witch is a bonus for really good prices.

Ya
Review №163

This place is amazing! Friendly staff, great prices, and so much to choose from!

Jo
Review №164

Fabian was awesome telling us about the trays and grinders. Definitely best smoke shop ever in Houston!

An
Review №165

Hunter and Jocey was very helpful with my 1000 questions regarding Delta8. Thank you ladies

As
Review №166

I got a hooka in my favorite color (lots of options) excellent customer service &added helpful suggestions 10/10 would def come back for more

Ch
Review №167

Tyler took care of ya boy 👆Be sure to peep and check this shop out ! Def recommend and ask for him.

Sa
Review №168

Great service. Really helped me make the best decision

An
Review №169

Great prompt service! Called beforehand to make sure they had what we needed. Had a ton of stuff. Thanks

Ha
Review №170

Great customer service. The workers were very knowledgeable and answered all questions regarding my vape. Will definitely be coming back for my future purchases.

Ni
Review №171

Go to Zach and the gang at Pine-Apple Xpress for all your smoking needs, the first time I walked in I was amazed at how professional everyone was and how knowledgeable they were about the vast products they carry. This is my 4th time here and I have already bought 2 water pipes (Grav Labs and HBG), 2 nic salt devices (KOKOs for me and my girlfriend), and a puff co peak. I could not be happier with my purchases and trust me you won’t be either. Go to PINE-APPLE!!

sa
Review №172

Bro matt and Fabian helped me out. They were quick to get me what I needed and they bring chill vibes!

ma
Review №173

Enjoyed my experience here... loved the way my questions were answered. I definitely recommend

br
Review №174

Chico & Jack have excellent customer service and were very helpful in finding the items I need.

de
Review №175

Zach and Carl are the best people I ever met!! They will definitely get you right !!!

De
Review №176

Don’t fall for the rating the beg ppl to leave reviews for a discount. They sold me a broken $400 hookah and didn’t wanna give me a refund

Di
Review №177

Febian and Tony were the best! Good helpers! Good shop to buy everything you need! Recommend it!

li
Review №178

Had a great experience with sales associate Jocey had all I need & was very informative

Ga
Review №179

Great selection of glass and prices that don’t make you want to quit smoking altogether!Will definitely be returning.

Lu
Review №180

Hector and Carl were very helpful, informative and kind. I will return, and I recommend them for what you need.

Ry
Review №181

Great service. Awesome staff. Good prices. New favorite spot.

Fa
Review №182

Great customer service very nice good deals and very clean shop best shop in Houston

ME
Review №183

So happy we found this smoke shop.. they are so knowledgeable and the customer service was amazing!! We will be back soon!

Iz
Review №184

I was helped as soon as i walked in! The service is great here and i always come for everything i need !

De
Review №185

Great customer service and very knowledgeable! Drove from Dallas! Love it!

Lo
Review №186

Workers are always nice and helpful as soon as I walk in I never have to wait there on it wide selection of hookah flavors .

ch
Review №187

Hans was so amazing explaining all the products to me and helping me with my decisions! 10/10 recommend ☺️

Ja
Review №188

Bought my first hookah from here and it honestly couldn’t have been easier. I was in and out in 10 minutes and I got everything i needed for a great price.

Mi
Review №189

I have been to 100s of smoke shopes in my life and this is the best one by far. The service, prices and atmosphere are flawless.

Ta
Review №190

Shay helped me out today and trying to get my stuff within the budget Great service

Da
Review №191

Utmost respect for employees at this shop. They know what they’re talking about and will undoubtedly help you with whatever it is you need.

Na
Review №192

Excellent customer service, guy was super nice.

Ju
Review №193

Neil was a great help when i came in, and was very polite the entire time i was there made it a nice experience to shop!

Mi
Review №194

The staff was extremely friendly, knowledgeable, and helpful. They had a lot of stuff too, vast selection!

Ka
Review №195

Will definitely be coming back to shop again, Hunter helped me pick out a vape, great customer service & knowledgeable!

An
Review №196

First time visiting, staff was super nice very helpful and knowledgeable on products definitely recommend

Ph
Review №197

Awesome staff, very helpful and best prices in the city!!! Justin and alize were great!

Ja
Review №198

The customer service was so amazing Kysan was so helpful !!

Du
Review №199

Great shop with a wide selection! Bought a solid piece and definitely will be back to add to the collection!

Information
1999 Photos
199 Comments
4.8 Rating
  • Address:6460 Westheimer Rd, Houston, TX 77057, United States
  • Site:https://westheimer.pine-applexpress.com/
  • Phone:+1 832-834-3195
Categories
Working hours
  • Monday:8 AM–12 AM
  • Tuesday:8 AM–12 AM
  • Wednesday:8 AM–12 AM
  • Thursday:8 AM–12 AM
  • Friday:8 AM–2 AM
  • Saturday:8 AM–2 AM
  • Sunday:8 AM–12 AM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations