I want to give a shout out to Jake. Each and every time I have been there, he has always been so helpful with all of my questions. Thank you Jake
This place is trash too high and very rude go down the street to Zionsville Road best vape store on this side of town
Bought a pen with liquid that doesnt even work together; neither warned me before buying and refused to do any form of refund. Incredibly disappointed.
I have been coming to the shop for al.ost 3 years now to address certain medical issues and the entire crew, Chris Saxon especially, has always been kind, helpful, and understanding. Keep up the great work guys and Tha k you again.
Chris, Jake and martin are awesome people! They always have what I need and are always willing to go the extra mile to answer any questions and recommend very top tier products. Been going here for 3 years and no other vape store compares
Really great customer service by their employee today! I had an issue and he fixed it. No problem. It’s good to see you that day treat frequent customers nicely.
Buyer Beware! While out wife the wife I had decided to pop into Artisian Vapor to grab some coils and juice. Asked the the person behind the counter if they had my coils in stock, he said they did. Once he grabbed them I started looking at juice, decided on a juice and went to get rung up. Everything went fine until I got to the car and found out he gave me the wrong coils. Less than a minute after walking out went back in and made him aware of the situation, honest mistake no big deal right. He told sorry no refunds or returns and then told me I would have to buy another pack of coils because of his mistake. I gave him the pack of coils back as I can not use them. Called the store a few days later because I noticed that they he had also charged my card twice for the second pack of coils. The manager said on the phone that she would refund us our money she just had to check with her manager. She gave my wife a call shortly after and apologized but said the best that she could do would be a 30% discount while she was on duty. 30% discount for close to a $45 pack of coils is absolutely absurd and is theft.
This place was great. The atmosphere is great and very hospitable. I was in trying to buy new coils, they were not in the system yet so I ended up having to wait. It was not bad experience though as Dustin, the clerk that was on staff allowed me to try a range of the 160 flavors they have in stock and kept me entertained for the 10 or so minutes with good conversation. Thanks again guy!
Awesome, helpful staff. One of the few places that isnt just trying to rush you out of the door. Great prices and selection as well. Amazing overall experience every time I come.
Awesome service, great prices. Nice people who converse and arent outright rude like half the vape stores in Indy. Katherine was incredibly helpful, held the pod mod I was looking for until I was able to get down there, let me try some of her favorite flavors and found one I really enjoyed. A+ if you vape or want to start, this is your shop.
Man what a awesome store!!! I never been to a artisan vapor before because I was under the impression they were expensive! Turns out after shopping around the local store artisan vapor was actually the cheapest!I feel silly to say the least because all this time Id just drive passed thinking it was too expensive. Ill never go anywhere else now!Thank you Dylan for the awesome service! You guys have my business for life!
AVC North Willow is an amazing store!!! I went in mainly looking for advice on my Smok tank, and Justin 100% took care of my issues!! I wound up getting a fantastic replacement tank, thanks to his advice and patience. Definitely will be returning whenever in need!
This is a regular stop for CBD products, the staff is super knowledgeable and friendly. I never feel rushed or pressured. It’s a great place.
Awesome shop. Amazing employees. Theyre very knowledgeable and incredibly friendly. Ive been to all of their Indiana stores and I can easily say the same for those as well
Ive been to a lot of vape stores in a lot of cities, and Artisan Vapor is by my far my favorite. From the first time I walked in, they made it feel like home and offered great products at competitive prices, without being pushy. Because of Artisan and their team, Ive been off cigarettes for months now and am not looking back. This location is no exception. Awesome environment, good selection, knowledgeable staff, and a PlayStation. What more could you want?
The staff is friendly and they have a decent selection of products, but the prices are always the highest. You can get cheaper vape supplies, delta 8 or CBD at 20 past 4 and more/Indy E cigs, same products. If your local it’s a good place to go if you don’t want to travel very far and you don’t mind spending some extra cash.
Walked in not sure about what I wanted. The employee helped me out a lot. He even set up the device for me and sold it at a great price. Definitely will be back.
Every time I come in I’m greeted with kindness, and always find a new juice that I love. They’re always helpful when trying something new. I love all of the staff, and miss Shane dearly!
I’ve bought juice and coils on many occasions with no issue. Last night however I bought juice that I believe is defective, a bad batch or mixed wrong. It burns badly. It doesn’t seem to be the flavor and I have always used 6 or higher on the nic lvl. Nothing changed on my mod set up. I came back the very next morning. The shop refused to acknowledge anything wrong with the juice and won’t do a return. This juice is unusable to me and I feel wronged in this situation. I know it’s not expired but is it really unreasonable for it to be a bad batch? The guy at the shop basically just blamed it on me saying it’s 6 mg nic lvl and it’s menthol and they won’t do returns nor will his manager. This is upsetting. I’ve been vaping for a long while and this has been a waste of time and money.
Very friendly/helpful/fun people. Only place in town I could find the new Aspire Nautilus AIO. Big selection of proprietary flavors. And a guy was dressed like a dinosaur when I walked in. (What do you say to a dinosaur but, “Hello”?) This may date the review but as of last week there was a great Yelp deal there—pay Yelp 20 & get $30 in value to spend.One request: Please start carrying Propaganda’s The Hype Collection Blue Slushie juice! Still 5 stars though.
Store said they were available for curbside. Waiting for 20mins outside for out order only to be sent to voicemail over and over. The person working in the store at the time @5;26pm Monday March 30th 2020. Said that they could help but stayed in the back never bringing the order and would pick up the phn and hang up AS WE WERE WAITING OUTSIDE like we were asked to. Never have I had this experience and i would not recommend stopping by this place.
Katherine is super awesome and helpful. Visiting from out of town and stopped by for a quick look around, ended up spending 20 minutes and buying products. Super good experience.
I havent been to too many cape shops but Ive always felt welcome whenever Ive stepped into the door whether its to window shop for my next mod or to try the next juice Ill be using the staff has always welcomed me in
Very friendly & knowledgeable staff. Made me feel comfortable and answered all of my questions. Atmosphere very inviting and to top it off, great prices!
Great staff! If your new or not that knowledgeable ask for their recommendations. Very honest people with great and reasonable price products.
Love the great service that I have had highly recommend your company to all my customers and there’s next college survey I will always recommend your company and my name is Brian I am a customer for life with you guys and always will come to you guys for my Vape juice SS truth in all the above where it go thanks for coming to Indianapolis
Great service and they give you all the information and more. I go there almost 2 times a week. I greatly recommend going here. They are great with customers and show you what to do with a vape.
Alright store. Low selections, will not be returning they aren’t a vape shop I recommend personally. Just go to indy vapes. Customer service is eh. Been a off and on returning customer for 2 years but will not ever be back. I’ll use the vape shop 4 minutes from my house.
$80+ for juice and a 4 pack of coils is insane.
I work down the street from the shop and the guys here are great. Emilio, Dalton, and the Manager Patrick are always very helpful and fun to talk to, highly recommend this place.
Lazy Boys in the shop, and Xbox on deck? Great atmosphere and amazing selection. Dustin knows exactly what you need. Customer service is A1!Thanks man.
Giving it one star because its not an option for no stars.. Went to the shop, there is a sign on the door that says call. I called and the guy inside the store kept picking up and hanging up. I knocked on the window to get his attention. The guy looked at me and walked away.
Dustin was very helpful in finding what I needed. Great experience shopping here. Clean and inviting environment and great selection of juices for all. Will return thanks to Dustin.
There is so much new stuff in since last time I was in. And its really great how much the people there are able to discuss their products. They know their stuff and its a great place to be.
This place is fantastic! Very knowledgeable. I gave them a few ideas and they knew exactly how to help me. I highly recommend Artisan ti anyone in the Vape Community.
Great experience Emilio came over and showed me all the flavors and gave suggestions based on my flavor profile... definitely coming back!
Its a super chill place, they do everything they can to make sure you get the most bang for your buck. Definitely coming back.
This vape shop is be far my favorite. I have been in several vape shops here in Indiana and I dont not get the same atmosphere and experience as I do with this one. If youre looking for a vape shop or are in the indy are I would definitely stop by this one staff is amazing!
First timer! Love the atmosphere. Treated me Like a professional Vaporist Good Flavors q professional service From Kathyrn and Justin. The you Justin and Kathryn.
Patrick was very helpful for my first time coming in, I’ve never really bought a vaprorizer before and he definitely helped me out!
Staff is very kind and helpful as well as having a lot of choices too choose from and the time it takes to set you up isnt long so its a quick in and out
The people at the location on 86th street are always super helpful and take the time to get you what you want and need. Our new favorite store!
Had an unbelievable experience, got amazing prices, and Patrick was so ridiculously knowledgeable about everything. highly recommend!
Perfect vape shop in north willow, Helpful and courteous staff very knowledgeable! Love the atmosphere. I would like to come again and again. Fully recommended.
Went in close to closed and got amazing customer service! Very helpful employees that answered all my questions! 10/10 would recommend!
They gave me a pen that didn’t work and didn’t have another one for replacement, asked for reimbursement and it never arrived to mine account. They steal someMoney from me. Called the store and the guy who pick upThe phone told me that he can’t do anything about it.
Very awesome staff, awesome atmosphere, and has an amazing selection of items at a great price! Highly Recommend
Awesome experience everytime. Great employees and amazong prices on hardware without pushy sales. I highly recommend.
They’re just rude. For no reason. Asked if they had a certain refillable pod, just got bs back. Walked out bc they aren’t the only shop around.
You have to stop in here!! Katherine walked me through everything and was eager to answer my questions and make great suggestions! I recommend you check this place out.
Awesome experience at Artisan Vapor. I lost my original vape at the airport, but got the exact same one back. Thanks Patrick!
The staff is really great and helpfull when there getting what im buying everybody there rather they work there or not alwahz make great coversations.
Shane was really cool and helped out alot with my first vape, definitely come here!
Bought my first setup by myself, staff was super helpful and I got a great mod, definitely recommend
Lots of interesting flavors and great customer service! Would definitely recommend checking out.
Great customer service and a knowledgeable staff. Wouldnt hesitate to go back
Love this place, great deals all the time and they always have new products.
Well informed, friendly and helpful staff.They have become my go to shop for all my vaping needs.
Great service! Lots of help! Would recommend stopping in for all the flavors.
Love this place, you walk in and the staff makes you feel at home, great prices for great devices also
Martin was great! Very knowledgeable & helpful!
Dustin hooked me up with some good stuff and great service i advise everybody to go check them out!!!!
Love this place great service and super kind people. It’s a must check out!
Great people working friendly and very helpful for those buying for the first time
They were very helpful with everything I headed help with the staff is really friendly
A nice clean and chill environment to check out vapes. Staff is friendly and dont pressure you to buy.
Great service, Emilio and Dalton helped me out to find exactly what I needed.
They gave me a 10% discount on my first purchase
Katherine was awesome, prices are freaking great! Can’t ask for anything more!
The boys (Dalton, Patrick, Emilio, Jason) were super fun and helpful!
Awesome customer servive! Friendly and very knowledgeable! Thanks again
We come here all the time, service is always great!
This company has good service , very helpful, and great flavor!
Excellent service, and store puts off great vibes!
Patrick, Justin, Katherine where fantastic very knowledgeable and professional definitely going to be going back
Great place to hangout and all of the staff os amazing and very knowledgeable
Great staff great prices can’t go wrong!
Patrick was super duper helpful and he knew exactly how to help me
They were very helpful when I was trying to buy a new pod.
Great spot to look around and just enjoy some time with knowledgeable people
Love this this store and the people are great !!! The workers are so helpful
Awesome service, people here were so nice
Great customer service have answers for any questions Ask for Kathy.
Macaulay was awesome! So helpful and knowledgeable.
Very knowledgeable and friendly staff, with awesome products.
Great place for vape supplies. Friendly and helpful.
Friendly staff and the atmosphere here is great!
Awesome staff and amazing product
Good vibes
Quick service, very clean and friendly staff!
Really nice people, very educational and ready to help
These guys go the extra mile!
Katherine was an awesome help. Place is dope
Awesome shop, great staff
Cool people working here aka Katherine
Excellent service and juice selection!
Fantastic service love this shop
Great people and place to shop
Great staff good service
Macaulay was great! Great spot
Emilio and dalton great service
Great place, great juice, great atmosphere
Extremely friendly and welcoming.
Lost its charm and friendliness
Bad experienceStupid worker
Fast friendly service
It was a great experience
Service was amazing
Best in indy
Justin is a pro.
Very professional
Staff is friendly