Great staff. Very friendly right off the bat (which is just good business, I know) helped me quickly with good knowledge of their stock. Would recommend for a quick juice up. Cant say their inventory is massive, specifically the juice selection, but has a decent variety to accommodate most tastes one has. The shop itself isnt the prettiest but hey dont judge.
First time in and was very well taken care of. They had the specific coils in stock that I needed and the gentleman waiting on me, I believe his name is Mike, was extremely helpful in finding me some new juices to try. He also got me signed up for their rewards program to get $8.00 in store credit to use on my next visit. Conveniently located between work and home for me, cant wait to go back and try something else recommended!
The staff member present was knowledable, informative, and very helpful. I was given a detailed walk through of some of the products on hand, and was sold on a Hive 2.0, which I love.This location had no sign of any animal on site, nor had any odor. Floors were clean, glass counter had no smudges, even the employee was put together well.I will be returning to this shop for future purchases.
Very nice employees but the merchandise is too pricey from other shops ive been to. Also, i felt uncomfortable being there. There were two people sitting on the couch looking at all the customers like they were ready for us all to leave. It was weird. Cat urine filled my nose...all around sketchy place. However, i did recieve what i was looking for and i cannot stress this enough : the employees were delightful and very helpful.
Just went in for the first time and they carried my favorite flavor, caramel coffee. All the shops that I have been in around the Indy area dont have or have quit carrying it. Service was good and I was in and out in less than 10 mins. They are also one in a few that are open on a Sunday evening. They gained a new customer today!
UPDATE:In a moment of weakness, and against my better judgement, I returned to this store. It no longer smells of dog urine. It is clean, open, and being run by a pretty awesome staff by my count. Im going to leave my previous review from 11 months ago below to show that they have improved vastly. It appears theyve listened to the customers and made some much needed changes. I applaud you!Also, the juice is no longer outrageously priced. Felt that was worth noting :)I have to say, my last two visits (one last year and one last week) were my worst and then best experiences in a vape shot to date.Bravo.-----------------------------------------------------------------------Vastly overpriced compared to competition, and sells unreliable equipment.I spent $120 on a SMOK 2/4 kit, it died 3 days later. I returned to the store to be told we dont have a return policy, but good luck working with the manufacturer. When I asked them to fill out the warranty card, they refused. They did offer to sell me another kit at a discount (still vastly overpriced compared to online... why did I go in a store? That one is on me). They charge about $1 per ml of juice, so a 30ml bottle will run you a steep $28 or more.Also, their phone number goes to a voicemail. There is no way to contact these people other than going into the location.Finally, it is being run by a few teen aged kids, and the guy who looks mature enough to be a manager is outside on his phone all of the time (at least every time Ive been there. I did see him in the store one time).I will not be returning to this location, and I recommend nobody else does either. Indy E-Cigs answers their phone, has adults working there, is not full of high school kids, has reasonable prices, provides receipts with purchases, and has a 30 day return policy. Also, they dont stock equipment until it has been proven in the market.
The staff is awesome! They remember me and make suggestions based on previous purchases. They also have Tillberry’s juices available. That is great because I can’t always make it to the Tillberry’s shop. If you want to be treated with respect and professionalism, stop in! Prices are great and thenhave a great rewards program!
Does a vape shop need elaborate store design? This one does not, but the prices are fair, the people are nice, and its got that corner store feel. If youre intimidated by lite decoration you might feel uncomfortable, but I think theyre welcoming as vape shops go.
If youre looking for juice or have questions this is the place to go. Customer service is great and the people are friendly. They give off a good vibe as soon as you walk in the door. Its easy to lose track of time
Fantastic customer service! Went in looking for part for my tank. Ended up getting Baby Beast as well. This is my first ever review for a company....thats how awesome they were! Thanks!!!!
Yesterday, I bought a vape and i couldnt get it to work. I had an immediate response from the shop. She fixed the problem. She also switched out my battery and filled up my vape with oil for free. I will go back for business.
By far the most experienced and kind crew in Indy. They are a small business and proud of it . They dont overwhelm you at the door and they allow you to cruise the bar trying everything out if thats what you want. I told them I was getting a snow wolf in the mail and not once did someone push a mod on me. Heck they let me use theirs just to try out the juices because someone advised that juices will taste different through different mods and they were dead on when mine arrived today. They arent like the majority banking on Chinese knock off juices and clones at high end model prices. They carry the elite vape gear and best of all every single tester they have is a premium type tanks ( mini Aspire tanks I believe). Its businesses like these that helped build America and any of you who get to read this review and enjoy vaping this is an absolute must visit place. You will love the crew who works there and best of all love the juice selection they have with excellent pricing even on the top shelf stuff. *Cheers to the Gods of vapage*
If I could give 0 stars I would. First off, this place stinks of dog feces and urine. Their prices are ridiculous. Their male pit bull came charging out the back room and pissed on my leg. The owner acted nonchalant about what happened. I will never go back and never will recommend.
Love this place. There is usually a female there (dont know her name), but she always help me, very friendly and helpful. Great customer service and decent prices!
I dont vape, but my husband does. He gave me a shopping list, I rushed in and picked up the items. The guy running the place was very kind, helpful and patient. Children are not allowed.
Just stopped in for the first time. New to the area. Decent selection. Friendly service, as a Vape-veteran I would suggest this place to my friends and co workers.
First time for vapor mod and the people at this store was very polite and helpful even help me set up my mod and hooked me up with great juice i would recommend this place to everyone they will always have my business great people.
Very friendly knowledgeable staff, helpful for noobs. Didnt feel product pushed or sold in excess. Listened to my needs and tried to accommodate. Will return for future product needs.
Nice place, easy to find. Employee was very helpful in getting us what we wanted and knowledgeable about inventory and products!
Great personnel. Always have the right answer and if they didnt have the answer, they will find it out for you. Friendly atmosphere and hang out just to vape. Great flavors and reasonable prices. My favorite vape shop.
The guy at the counter acted stoned. When he rang me up he overcharged my debit card. He said he refunded it but my statements do not reflect that. The selection of e-liquid is minimal to nothing. I would avoid this place if at all possible.
Great customer service, very engaged staff, and lots to choose from. A good place for first-time vape all the way up to the veteran cloud junkies...
The Sales associate was so awesome I didnt know what I was buying and he made sure I left with everything I needed and he had me smiling and laughing the whole time this place is amazing
Came through here on our way back to Alabama and the staff was extremely helpful and took his time to help us find exactly what we wanted. Highly recommend!
The selection was hard to see but it was vast. Maybe if they were better profiles on the juices and maybe some testers. Jus tips
Always a good time. The staff are friendly and knowledgeable. Good prices on mods and liquid. Go in and say hi.
Amazing service. They talked me through every step, answered all my questions. I will definitely be back !
Very knowledgeable staff! Customer service was on point. Simply the best vape store in town. Thanks Vape Gods
Definitely love this place always friendly people and Kam Kam Can do some great builds as well Id recommend this to any any vapor just starting or a veteran vapor ✊
Great person I talked to prices vary some are a little high like the points system they have limited on brands of e liquid
This place was a lot of help in getting me educated about different coils and temps. Got it set just right now.
Very nice and helpful staff. Plenty of juice selections make sure to check them out
Place was friendly and helpful. Even stayed open 20 min extra so I could make it there for coils.
Great selection. Hot customer service. Awesome atmosphere. Extremely helpful..
The store employees where extremely helpful and knowledgeable. Fair prices and solid people.
I was just driving through town and needed some juice, and I was surprised they were open on a Sunday night. Had just what I wanted!
It was very helpful good customer service. I went to have my vape serviced.
Poor customer service, I called to inquire about one of their product and the person that answered the phone was rude and unprofessional. Dont think I will be doing business with them.
Good juice selection. They had my coils in stock! People very friendly
Kindest staff on the planet! Great variety of inventory for hardware and eliquid.
The best vape shop in Indianapolis hands down. All favors are THE BEST and the staff is very knowledgeable.
Times for business online says open until 9pm but showed up at 8pm and doors were locked, may have been permanently closed by the looks of the place.
They help me with my vape they change it every week love all of them
Friendly and helpful staff, well stocked, variety of liquids and equipment.
Decent juice selection, okay mod selection, nice lounge areas and plenty of parking!
The guy there is very knolageable with the Vapes juices and assembly and wil get u hooked up and vapeing the right way
Employee was super nice and helpful. We were in and out within 15 minutes!
Still up and coming so not a lot to choose from but the employees are nice .
They use to have a massive selection but now Vape Gods variety has become very limited.
The staff is knowledgeable and always willing to answer questions and help with anything.
Its a good place to get smoked when you dont have any any other places...
Best place ever. So relaxing and everyone makes you feel like home.
Very conveniently located , nice selection, fair prices, friendly service
Great place. Friendly staff with reasonable prices.
Good service, explains in detail an honest opinion, Ill definitely be back
Good experience. Knowledgeable. Helped me with my intro kit.
Good selection prices are a little higher than other places
Very nice young man helped me find what I needed to vape....
Great customer service and a wide variety of vape products
I felt like I needed a penicillin shot after leaving this place!!! Prime example of why Vaping is looked at poorly....
Really clean lots of selections good staff really helpful
Cool vape shop that has a lot of flavors at the other ones dont
Nice strong vapes. Great customer service!
They have some mainstream E Juices for cheap and they also have their brand there that they make.
Horrible! glad I called the atomizer is 1.50 more then the ones at Indy vape
The man was nice, polite n very helpful.
100% One of the best shops in Indy.
Not very much selection. Didnt really have what i needed so went with something else
Very friendly, knowledgeable. Great place.
Very knowledgeable staff, good atmosphere.
Open later than the other local vape shop on Sunday. :)
Best price and service on this side of town!
I quit going here because of unethical practices. It was very disappointing
BEST #VAPE SHOP IN #Indy PERIOD! 👑 👑 #RedQueen4All #Indy #Indianapolis #Shopping
I love these guys and the way they help
I love this place. Nice, clean, and friendly...
Awesome feeling!!! They make everyone feel like family!!!!
Always helpful with the things I know not!!
Great flavors nice peoples !
Great store friendly staff
Not flashy knowledgeable staff
Very knowledgeable and the staff is friendly!
Great shop good prices
No selection, high prices. Nuff said
Great staff and very knowledgeable
Great place good prices
Love this place awesome and great people
My favorite location for vaping needs
Love this place always helpful.
Love this place, great discounts
Great products. Professional.
Kool place to replace parts😎
They never had anything restocked
Great customer service.
Great people working here
Nash was extremely helpful.
Friendly and helpful staff
Its ok
Very great overall
Place is way overpriced and pushy
The staff just rocks!
Very nice and helpful
Great place of business
Great!
Love it
Bad customer service
Best in the city!
Very helpful.
Good
Great place.
Good staff
Knowledge is the Key !
Great place