Massage In LA

998 S Robertson Blvd #204, Los Angeles, CA 90035, United States
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Massage In LA
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Ka
Review №1

I am so happy with my services from Massage in LA. Both massage therapists I have seen gave me such a deep therapeutic massage. It wasn’t too light, or too firm, it was perfect and you could tell they were really educated on pain relief through massage. My facial was absolutely amazing too! I felt rejuvenated and my face was glowing! Ken is always warm and friendly at the front desk and makes sure you’re satisfied! Will be a return customer for life!

El
Review №2

Honestly such a great and clean place for your relaxation. There are many therapist to offer various massage types and every single one is attentive. Great prices! Great location and ever better staff!

Me
Review №3

Just had a 90 min Swedish massage here and it was amazing! I’m so relaxed. My therapist worked out dozens of knots in my shoulders/upper back that I built up from sitting at my computer all day. The space was very clean and the staff were friendly. I will definitely go back!

Gi
Review №4

This was great from start to finish. Easy free parking, nice welcome, very nice massage therapist (Adina), nice room and a really nice massage. She was in tune with my body and she tailored the massage to my needs: midway, she asked if Id like to continue with the standard Swedish massage or if Id prefer her focus on the problem area shed identified. If I could afford it, Id go back weekly!

Ri
Review №5

I was asked to come in for an earlier appointment. I showed up on time, and there was no one there. I called and they said they are running late. 30 minutes past, not even a person in the office. Tried calling again twice and went to voicemail.

Al
Review №6

The first time I visited massage in LA I did not have a great experience with the massage therapist , it just seemed like she did not know what she was doing. BUT im giving this place 5 stars because of the above and beyond customer service from the kind lady at the desk and owner Ken. The woman at the desk assured me that I would not have to pay for the service, apologized sincerely for the inconvenience, and offered me to come in for another massage with a different therapist complimentary of no charge. I took them up with their offer and came in and saw Elizabeth (who is incredible!!) it was a night and day difference completely . I was more than happy and am looking forward to returning . This may be the best customer service I’ve received in a while thank you guys :)-madison

Da
Review №7

I’m a Barber the this was probably the best experience I’ve had in a long time. The service was amazing and friendly and also very clean and friendly great customer services.

We
Review №8

I recently visited Massage in LA for a facial, and it was an incredible experience. The aesthetician was not only highly skilled but also attentive to my skins needs. The ambiance was relaxing, and the entire session left me feeling rejuvenated. I highly recommend their services for anyone looking for a top-notch spa experience in LA!

Sa
Review №9

I booked a couples massage for my pregnant friend and her husband, intending for it to be a surprise. Well, they got there, and it turned out the husband hated massages. Whoops... Luckily, the staff was so accommodating and allowed the wife to take both massages (one then, and the other at a later date). I think most places wouldnt have been so flexible, seeing as the masseuse was standing by and all. Plus my friend LOVED her prenatal massage.

Sa
Review №10

Let me start off by saying that the staff was extremely nice and welcoming. But that’s where it stopped…Being someone who gets 2 massages on a monthly basis, I decided to give this place a try since my masseuse has moved out of state.. and let me just say NEVER AGAIN! In my 15 yrs, this was one of the worst massages I’ve ever had. I have been left in so much pain that I can’t move my arm or lift it. Ever since the massage I’ve spent the whole 24 hrs in bed with pain killers and heating pad because the massage therapist has somehow managed to trigger some nerve or muscle of mine leaving my entire neck and right shoulder swollen. I am having to go see my doctor tomorrow thank to this massage so I’ll let you be the judge. Not to mention during the whole massage I did continue to voice the discomfort but it all fell on deaf ears.One advise for businesses: when a client tells you something didn’t go right, instead of immediately getting defensive and saying “this has never happened” or “ I can’t believe this” maybe lean a bit more on the understanding side. I will admit that Ken offered me $35 off but given the condition I am in, I shouldn’t have had to pay at all. Trust me when I say this I wouldn’t even want that massage for free!!!

Mi
Review №11

If youre looking for a top-notch deep tissue massage, look no further than Massage In LA. The therapists are friendly and knowledgeable and the service is excellent. Ive had several massages here and each time Ive left feeling like a new person. Highly recommend!

WE
Review №12

Massage in LA exceeded my expectations, thanks to the exceptional skills of therapist Mariela. Her expertise in relaxation massage is unparalleled, providing me with the best spa experience. Marielas soothing touch and the tranquil ambiance of the spa created a perfect atmosphere for relaxation. I highly recommend this spa for anyone seeking top-notch service and a rejuvenating escape.

Ra
Review №13

My massage was terrible and PAINFUL! Tried communicating with the masseuse that it was too hard, but he didn’t care to let up on his pressure. Pressed hard in places that there is zero muscle to rub, I was completely shocked at his technique. I should have gotten up and left but had high hopes it would get better. I needed ibuprofen afterward to stop the pain. It’s two days later and I am still sore and bruised. I wish I hadn’t paid cash because I would be asking for a full refund and then some. Ridiculous.

עו
Review №14

Incredible crew. David is the only one very professional and accountable.

Ju
Review №15

Quality has gone way down over the years. There is a revolving door of massage therapists, and every time Id get one who was wonderful, she wasnt there a month or so later. It may be a function of that field that people move around so much. But they are not Covid compliant. They did not take my temperature when I recently came in and had nothing in writing explaining how they are taking extra precautions. None of the therapists wear the gowns that are expected in this field. At my last visit, they told me only on arrival that the therapist I had been scheduled with and who was wonderful was unavailable due to a minor car accident, but they could have called me so I could have rescheduled. I took a chance on someone else who was new to the place and regret it. It was not a good massage and she became irritated with me when I asked for her to either lighten her touch or make another accommodation. The owner is an excellent and very warm massage therapist but she is not there very much. Too bad about that. I do not plan on returning.

Ji
Review №16

I was a member of this massage place for close to 2 years. The massages in general were average but the price was good. Most of the therapists that work here dont have that much experience with the exception of a few who for the most part dont work weekends. Kim the owner is the best of all but she is rarely on the schedule. My main complaint came when I tried to terminate my membership. Kim can be very tenacious. I terminated the membership and they kept charging me. When I asked her to credit the excess charges she said she would but never did and after repeat requests I had to contact my credit card company directly. The owner pretty much gave me the run-around. At the end of my membership I was quite sure I had one remaining credit to use but the owner said I didnt and would not, after repeated requests, provide me with an accounting of my membership so I could validate that.

Om
Review №17

Ive never gotten a massage before in my life and Im now in my 30s. Not sure what took me so long but Im happy my first experience was here. Adina was my masseuse and Im glad it was her to have my first massage ever. She was very sweet, gentle, clear, and professional. This place has a great presentation and will gladly be coming back with Adina again!

Ri
Review №18

They may disrespect people of color. Some workers come to work not feeling well, as an excuse for not giving you a good massage. Some will even give you their personal phone numbers, it’s not a bad place just unique.

Da
Review №19

This place is fantastic. Quality massage from staff that really know what they are doing. Ive been to a few places that basically just poke and rub you for an hour. This is not one of those places.

M
Review №20

My partner and I got a couples massage. My massage was decent, but my partner’s massage was disappointing. I’m not sure if it’s because we were probably the last appointment of the day or what, but my partner regrets not cutting the massage short — it sounds as though it was delivered by an untrained amateur. Lots of random rubbing (sometimes in strange places, like between her breasts), pinching around without rhyme or reason, and finally just seeming to give up on using any pressure about halfway through.

Su
Review №21

Emma is THE BEST. I always have a great massage with her. She has a wonderful touch and is sensitive to my needs every time. Massage in LA and the people there are terrific and attentive.

Ri
Review №22

This is my 1st time going to this place after lockdown (4th time overall). Was there a change in ownership? The vibe has completely changed from pre-covid times. Different staff, different masseuse, different experience. I was not happy with the last massage at all.I arrived at 5PM on the dot. By the time I was in the room and the masseuse had her hands on me it was probably 10+ min. Massage was over by 555PM. I was also very oily. I did not really notice until I got in my new 2021 vehicle. I got all the panels very oily. Unfortunately i was wearing shorts, so the oil got on my non-leather seat as well.The massage was OK if it was a $50/hr massage place. It wasnt Bad, but for a massage that charges $85/hr, it did not live up to the expectation. (full disclosure - i booked through Classpass, not directly through their site)The lady that massaged me did not compare to the masseuse that took care of me pre-covid times (shorter italian woman).I was on the fence between rating 2 or 3 stars, but im annoyed about the oil stains that I now have in my car.

C
Review №23

Anastasia is an amazing massage therapist! One of the best massages I’ve ever had. Highly suggest giving her opportunities to manage and train others, truly a perfect and consistent experience with the perfect technique.

Gi
Review №24

I came for a massage not to be oiled down.....a man massaging a woman should be gentle not putting all body weight when using forearm to massage. The location was small for a couple massage. Location looks nothing like website. $170 to be oiled down. We were visiting from out of town horrible experience

Ca
Review №25

Any company should accept the negative, along with the postive reviews. It doesnt mean that anyvone person is out to destroy the company. The owner needs to Relax, afterall she is in the Massage Industry and is here to be of service, not only to the clients, but to the therapists. I support the therapists here, but Management needs to learn to be Fair, Honest, give kind and couteous service to all...No reply necessary by the Owner.

Da
Review №26

Adina Adina Adina!!!! Ive had hundred of massages in my life. Hundreds! None compare to Adinas healing touch. This massage was transformative on so many levels. She was completely in tune to my body and was relentless at releasing my tension and soothing my stress. As long as Adina is massaging i will never go anywhere else. As a previous reviewer said, you are a rockstar of massage!

L
Review №27

The facial and massage are top tier.

Ey
Review №28

The best and most professional massage place in LA. They have a very affordable membership program.The crew is very welcoming and the service is high end.Also free parking is available

Le
Review №29

They waited 30mns before appointment to cancel my massage, mind you i call them 1 hour before to moved the appointment they declined. Plus, they didnt want to refunded me... worse place and customer service..

Ja
Review №30

Emma was professional, attentive, and thorough in covering all of my pain points. Best massage Ive ever had.

Ra
Review №31

Customer service is amazingKim is very welcomingVilma was my massage therapistDefinitely recommend!I had a great time!!

Br
Review №32

The worst massage I’ve ever had ! I would describe it more as torture . It was so ruff & elbows from hell into part of my spine ! I explained I was going in for therapy on my ribs & back that day @ needed to concentrate on those areas only . She didn’t listen & really hurt me .

To
Review №33

Been having the same gentleman massage me. At first little awkward, only cause Ive only had women masseuses. Now, sad too admit better than the blonde lady.

Am
Review №34

Great massage therapists! Ask for Alicia or Tianna!Great great great prices too! $59 am hour for a very legit therapist? Its a steal!

Jo
Review №35

Amazing acupressure massage. I had pain in shoulder and calve. After one hour of massage, the massuse (Alicia) applied pressure at the right spots. The pain was gone.

We
Review №36

Great massage and very relaxing but I recommend the therapists to wear a mask while she doing the facial and upper part. Thank you

Br
Review №37

I got a male massage therapist, I don’t recall his name now, but very knowledgeable and feel 100X better!

Ti
Review №38

My experience was one of a kind. The staff and the therapists are amazing! You will not be disappointed.

Br
Review №39

Great massage and the manager was very professional!

A
Review №40

I had a great massage yesterday with Tianna. I recommend to everyone to take massage with her 👍🏽

Sh
Review №41

Dont go here they try to sign you up really stealthily into something that will continuously charge your credit card

Kh
Review №42

Amazing place for a massage ... the owner ... the staff ... everybody is really nice ... seriously it’s the place to go .

Jc
Review №43

Very nice spa relaxing place to be they taker of you professionally highly recommended. 👌

Lu
Review №44

Best massage I ever had .Friendly and nice staff.

Ka
Review №45

Very professional masseuse and wonderful customer service!

Za
Review №46

Ask for Elizabeth. She is the best!

Li
Review №47

Kind staff, quiet environment, appeared clean, felt great!

Ma
Review №48

Make sure they don’t over charge you. They are very very sneaky.

Ja
Review №49

Very unprofessional and Ill run operation. Poor customer service. Bad phone etiquette.

Ga
Review №50

Clean and professional. Will definitely recommend and revisit.

He
Review №51

Friendly vibes; great prices. fentestic

Ma
Review №52

The best massage place in LA

Ke
Review №53

Amazing care and professional service.

Ro
Review №54

Good massage. visit again

Ja
Review №55

THESE ARE THE ROCK STARS OF MASSAGE!!!!

Information
9 Photos
55 Comments
3.9 Rating
  • Address:998 S Robertson Blvd #204, Los Angeles, CA 90035, United States
  • Site:http://massageinla.com/
Categories
Working hours
  • Monday:9 AM–10 PM
  • Tuesday:9 AM–10 PM
  • Wednesday:9 AM–10 PM
  • Thursday:9 AM–10 PM
  • Friday:9 AM–10 PM
  • Saturday:9 AM–10 PM
  • Sunday:9 AM–10 PM
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Restaurant:No
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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