Its a very quiet but good experience because the staff is very well trained and very knowledgeable. The prices are as good as youre going to get in this part of town too I believe. Im repeat customer so they got my business because I have to have something to help my legs especially at night after 2 knee surgeries and having to walk everywhere traffic. I recommend them highly
Josh was great! Very knowledgeable.The only bad thing is they close before 10. I have gone there 2 times at 9:50 and they have already shut everything down.
Bud tender was a sweetheart and so helpful and knowledgeable about the products. Taxes are included with price so no hidden fees. And products were fresh. Will definitely be returning
I ordered from them there crooks they told me one price after i sent them over $200 dollars they then said to send another $100 for shipping why didnt they say it beforehand now they wo t give me my money or the merchandise there crooks never send them your money..
Love this shop, my go to shop. Friendly and knowledgeable staff. They help with all of my questions If I ever have any. Thank you Puff for bringing the best prices to Boyle Heights ❤️
This place is a complete joke. All there 5 star reviews you can definitely tell most if not all are from their friends bc theyre so played out.. Lamos bruh. The whole vibe in the shop is off. I just know you aint slumping behind the counter like that off of THC.PERIOD.IF YOU WANT TO SUPPORT A COMPANY THAT STEALS & RIPS OFF YOUR COMMUNITY THIS IS THE ONE FOR YOU!!!
I loved the hospitality from the moment I walked in! Jackie was very helpful and gave me great recommendations. Great deals and great flower! I will definitely be coming back! Thank you JACKIE!!! 😁
Placed online order and never received anything. paid premium shipping price and nothing. Wont respond to my text messages.
Great service nancy is great super friendly always in a good mood
Edit: The owner reached out to me about the other day to help. I very much appreciate him giving a free battery and great overall customer service. So I have altered my review. Thank you very much.Original:Very uninformed staff. Asked for Raw Garden sativa yet they did not have any. The lady at the counter suggests the Uplift brand as an alternative, but she did not explain that they were different from the screw on. I called the store after arriving home and she tells me that they cant do exchanges because the box seal was opened, however there are no images to suggest what it looks like, hence why I opened it.She kept insisting that I buy a battery for a $1 for the pod that I do not even want. My experiences were usually fine up until now. Pretty grimy to not help a frequent customer when staff left out information on the actual product.
First time coming here. Support this business.Great prices and stuff friendly
Love the place! Great prices and excellent customer service!
The security guard and the budtender were very hospitable, and I was given a discount for being a 1st-timer.
Great store. Super convenient, good prices, decent selections and the staff are ready to answer questions and recommend products with ease and actual knowledgeable information. Best experience in a store Ive had in DTLA
Great prices and friendly staff. The bud tender with the glasses always very helpful. I believe his name is Josh👌🏽👌🏽
Dude this spot is so dope , first time coming here , good stuff decent prices, security guard so professional, fast and costumer service is amazing ,Moni was my budtender, smart and very knowledgeable on product , cute girl very nice and spontanthank you so much will be coming back soon, thank u staffeous
Great customer service, very straight forward interactions and excellent flower 👍 👌
Amazing service. I always find Good quality products with good price.
Friendly staff good service great selection
Love this place, the vibe is really nice and they have a bunch of great products!
They resell “real” carts and then try to say you need discrete packaging which is $100 extra to get delta carts and disposables across state lines BLASPHEMOUS, already paid to ship it. Not paying a second time just for them to put it in a black baggie and call it “discrete” when a black bag cost less than 10 cent
My go to shop! They have a little bit of everything and the shop is nice, affordable and clean. All budtender are super sweet and including Moni
Excellent place to be a member, love that for each dollar they give you points to exchange for discounts.
Excellent Quiet And Very AccommodatingGood Service.
Great customer service!!! Shout out to Moni!!! Nice vibe in this shop!
Overall great experience at this shop. Everything is well organized and easy to see from their displays. Joy who attended me, was very kind and helpful and gave me great recommendations. Friendly staff as well. Big plus for me was aside from having an ATM machine they also accept debit card transactions for those that don’t carry cash. Great selections from different price ranges. Will definitely be going here more often. :)
Great customer service, Moni was super helpful. Will be coming back soon
Great product, friendly customer service. Good vibes!
Helpful staff whos enthusiasm and willingness to explain things are are great representation of the company thankyou.
Great store with a wide variety of flower, wax, and edibles. Great customer service as well!
Nice place. Security guard very nice and professional. Staff from the inside very nice and informative. Will be coming back. And do you guys have a point/rewards system?
Great service, good prices best weed in town
Cool, spot. The staff is friendly and good buds.😁
Amazing customer service and lots of promos
Love Puff L.A. they helped me out above and beyond. Best spot in L.A.!!!
Toooooo expensive!!! I dont care wat kinda bud it is !! To damn expensive
They really have top of the line products here! Went to many other shops and these guys had the best. Hi-ly recommended.
Ariel and Jay were very professional, informative and bring a very warm ,welcome presence to the store . Ariel especially was exceptionally patient with all my questions and didn’t miss a beat with her answers . She really knows the products and is a true asset to the store . Ronald the security guard was also very welcoming and truly professional.I will be a regular because of my experience tonight with Ariel and Jay 🙏
Customer service is always great!! Informative and polite love going to this shop not only is it conveniently located the prices and products are decent for the price.
Great environment and dope staff
Great staff and friendly service recommended...
Nice clean shop definitely coming back!
Good Job Boyle Heights!on its way to be a community landmarkhidden gemlegend on wallproduct selection in v ery nicefor the price. Ask for Sara!
Jackie was so much help, I love the team and quality
Excellent customer service!
I anticipated stopping by before they opened up when i moved to this neighborhood last summer there were no open establishments within what i considered walking distance so my first visit today and Mariah was prompt knowledgeable and friendly i hope she works every time i visit she set a high bar for customer service her co workers have a challenge on there hands hope there as classy see yall soon good deal i got btw 40 bucks for 7 gs sweet!!!!
All the employees were super friendly and answered all my questions. Great selection of product too. Definitely found my new spot!
Security and the sales team were both Friendly, courteous, knowledgable help me find what I was looking for told me up sale and I left the happy customer cool come back again and again thank you
First time there; it won’t be the last! Ariel was helpful, friendly & knowledgeable and made my first visit go super smooth. 👍👍👍👍👍
Wow, such great customer service! From the second you walk in, to the very last second you’re in the store. So happy I came across this new dispensary!! And great products too! Thank you!!
Need Tenders w/ knowledge on their products. I asked for recommendation they didn’t even know what to recommend. On top of that they don’t even take medical cards here making you pay full taxes on your medication. SMH worst first visit never again!
They have great deals I forget the Girl that helped me today but she was very nice and welcoming
Services is great from the security/front door gentleman to the budtender Jay friendly and helpful. Glad I visited and got what I needed.
She is sweet but the cannabis is EVEN SWEETER
Great products and high cuality
Loved the vibes as I walked in, joy helped me pick out some fire options definitely going back soon! 🙌🏻
The staff here were helpfull and friendly. I found what I was looking for and spent less then at other dispensaries in the LA area. I would definitely recommend.
Dope spot, Ariel was hella dope Tender, she was caring, informative, patient and knowledgeable.definately coming back!
Jackie was excellent, a great service to the community
Great Customer Service from, Ash, Jacine, and Sarah. Great pricing
Small shop but quality items. Ariel is very welcoming and I totally recommend folks to this shop.
Ariel, she’s too awesome. Helped me with selections. Hit this joint up for the best joints in LA
Service was great! Ariel is a baddie! Definitely coming back.
Great sevice, clean and friendly environment. Lots of parking and its location is great for freeway access.
Mariah was very helpful with serving me excellent customer experience
Best bud tenders! Joy really helps you pick product !
No Chinese, so its great
Thanks mariah great customer service will be returning for sure
Danje was awesome and very helpful will be visiting again also recommending
Cool staff chill spot good prices
Great place, great bud tenders, good weekly deals
Good shop
Small but good deals
Good service Sarah was very helpful
Sara helped me out with dope energy even at closing super dope vibes
Great selection
Great customer service, very attentive
Sara is super helpful! Thanks girl!
Got me a first timer deal !!
Epic shop. Best I’ve been to
Fire🤩🥴
Helpful. great location from anywhere!
Always clean, friendly, and knowledgeable
Good customer service..
Fast and friendly service
Deals on top of deals.
Grate deals
Knowledgeable
I love this dispensary I moved to the other side of Boyle heights but this will always be my go to dispensary! Bee is my favorite bud tender she’s always in a good mood and ready to help you with whatever your looking for (:
Nice place nice good deals and The Bud Tender B is nice to look at
Good service!! Very friendly
The entire team very friendly and helpfulCristi very attentive and attentive to the final purchaseRecommendation 5⭐️