So far theyre the only ones in go to for in house juice. I cant remember the young ladys name but really helped me out when the flavor wasnt on one time.. she made sure the next time it was very good. Went today and she did a great job again. Great house juice.. volcano and tigers blood are the best flavors, go give them a try. Its nothing like a company juice. They make it good.
Great flavor selection and always willing to order anything you want if they don’t have it. The staff has always been really nice and accommodating when we go in. I’ve enjoyed the house juice they’ve mixed up for me as well. Highly recommend checking them out! We drive over an hour just to go to Jack’s.
Great flavors and products.... love their custom juices. So much cheaper !!Edit 2021 : still 5 star vape shop.. Ive been using them for over 6 years. Ive had to use other shops only because of not being able to physically make it there! And still havent found one place that is close as good as Jacks! They only get better with more and more that they offer!
If you go anywhere else but Jacks, its by far your loss...Best of the best of the best!! Love everyone at Jacks! You will not find better people, better service, better prices, better selection or better anything anywhere else! The only time I ever use anyone else is if Im out of town/state and even then, I call Jacks and they will ship me anything I need! Thank you for setting up shop in my town!
I came in to buy some juice and I found out they also sell drinks such as coffee and cappuccino. I ordered one with peppermint and mocha and it was fantastic. The house brand of juices are also something special. I’m currently enjoying a vanilla custard. The employees were also very friendly. I highly recommend that you check this place out if you haven’t.
I have been a customer on & off since Jacks first opened. Besides suggesting more flavor options... the team has been MORE than accommodating to the needs of a newbie. But after my purchase only last weekend, I seem to be struggling with what should have simple tasks. With my head hanging somewhat in the position of shame, I returned to the scene of my original purchase. And there he stood... my Christmas gift, just waiting on my arrival. His name is WILL and any question I asked, he explained in detail and with a smile on his face. And due to my novice skills, I had managed to burn right thru my brand new vaping device. Will taught me how to get the most out of my purchase and felt compelled to relieve me of my damaged pieces and replace them on his dime and not mine! He is there ever day Mon-Fri and if ur in the market and dont have the know how, HES YOUR GUY!!! Thank you Will!!!!!Beckie~
They mix amazing juice for great prices. The staff is awesome. I had a bad experience once and one of the ladies made it right after I told her. That is the best customer service Ive seen in a long time. Yall are doing it right! Great store and only place I get what I need for my vaping.
Jack was very kind and helpful. I’m new to the area and he made me feel like I’ve been here my whole life. He also gave me a truck driver discount. Very reasonable prices. Definitely will be returning
When will they be opening again and where. Cant get good juice like Jacks anywhere. New York John just wants to know if and where you will be opening again. Best juice around the area.
Best vape place within 100 miles 😁 they make their own juice which I love bc you know exactly whats in it. Carrie and her family are the best when it comes to customer service! Ill never go anywhere else
This is the only vape shop in the area that I know of that can custom batch an order. The staff is friendly and much more knowledgeable than other vape shops I have visited in the area. Prices are very competitive and downright cheap when you consider the value add of custom mixes. Definitely a good choice.
My wife and I came into the store today. She wanted to learn more about vaping in order to quit smoking. Jack and the other two employees greeted us immediately as we walked in the door. They were very friendly and knowledgeable especially Jack who took the time to teach us what we needed to know about vaping and my wifes device. After getting a feel for the types of flavors my wife may like he went into the back and mixed up an awesome watermelon flavored juice. He then congratulate her on her decision to quit smoking and we left. I will definitely be coming back. 5 stars and a big THANK YOU to Jack!
I highly recommend Jacks Vapor for all of your vaping needs! They have a variety of vape juice flavor selections and if they dont have what you need, in stock, theyll just mix up a bottle of what you want! The staff is very warm, welcoming, friendly, and informative! I highly recommend!
Excellent customer service. house juice spot on... Very nice people.. Will definately help you with whatever you need and help you get the best prices you can.. HIGHLY recommend!
First place I’ve been to that had a weird vibe. Bought a juice and did not like it at all. Came back next day to get a swap...a cheaper swap at that. Worker in the store agreed that the juice I got is disgusting but will not do a swap out. No eye contact no good customer service.
Very nice young man working and very helpful. I think the price being charged for coils is robbery, just bc people cant ship any longer. Shouldnt gouge
I love this place! 😊 The staff is wonderful & very helpful! They have plenty of juices to choose from & if you dont like it, you can take it back & trade for another flavor.
Everyone at the vape shop are extremely knowledgeable about their product are very helpful when you ask questions. They always greet me with a smile and a hello.Keep doing what you are doing.Thank you.
All my visits to the store have been awesome! The staff is patient, helpful and knowledgeable. If they dont have what youre looking for they can make it for you (with a money back guarantee if youre not satisfied).
I bought an Ego AIO from this business. There has been nothing but problems with my pen. Upon first purchase, It had a short in it, causing it to not hit correctly. When we took the pen in to get checked (Im new to the vape, so I had plenty of questions and concerns as to why my first pen was acting up on the FIRST day) They took a look at it briefly and determined the coil may not be connecting correctly (too tight or too lose) So we thought our problem was solved. Well it wasnt. The tank glass has broken on it, and now the juice is seeping out of the button. This is my first real AIO vape, and I know they have issues already, but this pen is only a week old and its having issues as if I have used it for 6 months. The service here is ok, its not over the top. We needed a higher nicotine percentage and they kept deterring us from going higher, even though we knew for a fact we needed a higher percentage of nicotine. The pros of this place is that their juice is pretty good. It has great flavor, and hits extremely smooth. I would NOT suggest buying your equipment from here. But I DO suggest trying their juices. They got that part right. Unfortunately I have taken my service elsewhere. Being new to the vaping scene isnt easy when youve smoked for years, and have nothing but problems with service that seems to just want to hurry and get your problem out of the way rather than explain and fix them.BUY juice here, it IS worth it. Decent priced and good flavors.Do not buy your pens or mods here, itll cost you so much more stress in the end. With people who dont seem to care to help you fix it. I threw away the vape I purchased here, and have moved on. I suggest caution to newcomers, its confusing enough to figure out whats right for you, its even more stressful when they deter you from solutions to your vape problems. Just be careful. Dont end up pitching the product in the trash.
RIPOFF! These guys are a total SCAM! Their custom juices are terrible and are not backed by any guarantee like their website says.. Their hardware is overpriced. Their customer service is absoutly horrible and not professional at all! Im not sure why anyone would give this place five stars... Do yourself a favor and go elsewhere there are many more places that treat their customers better and offer much better products than this place!
The price is a little higher then other places . But I will gladly pay a “ tiny” bit more with the great customer service and atmosphere that I received coming to this store . I travel from Florida to Mississippi and this is one of two vape stores I will shop at traveling from Florida to Mississippi.This place has great customer service, Great products and very knowledgeable about vaping . You will not regret shopping at this vape shop. I highly recommend this store .
Do not go to Dogwood address.Hwy 90 and ask for the female gal. I have been there 3 times and the first two times were great mixture with the lady. Behind the corner.This last time I asked for the same and left with a bottle of water junk leaving for work out of town...Sore throat,head-ake,Junk juice!Ask for female to mix your juice,its always how you ask for it.And remember Dont Go To Dogwood Address,you will know why if you do go there...👺Hope this was helpful.
I absolutely love Jacks!! Ive checked out plenty of other places to buy vapes, juices, and accessories and Jacks is definitely my fave!!!
Worst homemade juices by far too thick will burn coils beware. The selection of premium juices is lacking they dont care about your vape experience they care for your money as proven by prices of coils and juices
Nice atmosphere. Very helpful and knowledgeable staff. House juice always in stock and can customize mixes and nic levels you need.
I Love Jacks vape shop I remember when it first opened!!! Love my House Unicorn Milk!!! 🦄 when its done right lol this last batch is a no go!
Decent store and layout not very many flavor profiles little high on prices i wont say there.bad just notthe best at house juices having come from atlanta i have tried some juices that are truly good and online is way to go
They have a big focus on making sure customers are happy while they are there and happy with their purchases. I recommend them to veteran vapers as well as newcomers to vape. Great employees, local & veteran owned
Clean friendly had what I was looking forVery helpfulPretty good assortment of flavorsHas coffee shop inside tooYou must try bothCan enjoy your favorite type of coffee (its people & pocket book friendly)
Great service. I was interested in a flavor not in the book... they made it for me. They also give military discount! I will be visiting in the future for all my vaping needs.
This place always have what Im looking for. They have done some renovations so now you can get coffee and its just relaxing when you step thru the door. I recommend going here to get your vape supplies.
I have had such great experience with this company!! The owner is amazing and all the staff are super friendly!! The owner will go above and beyond to make you feel at home!!! Great business!!!
Awesome place... was my first time to start vaping... the young man walked me thru everything and was ready for any questions... awesome customer service
I just recently started vaping and the first place I went too was Jacks Vapor. The staff was very friendly and knew what they were talking about. I will definitely be back.. Thank you
Love this vape shop. Every flavor you can think of. Great employees ready too help with a smile. My go to for all my vape needs
New to the area have been to a few other vape shops between pace and Pensacola and none of the knew their a** from a hole in the ground. But stopped in as a last hope and they had me fixed up in no time and back to vaping. Thank yall.
Love this place always great ppl behing the desk. They are fun and make wanna stop by again. And they are also very helpful for first user i recomend going there i wouldnt go anywhere else
Everytime I have been here the customer service is great..Anytime I have asked for a recommendation they have given me great flavors to try...thanks you guys!!!!
Hands down best staff Ive ever came across. Super friendly n helpful.
Love Jacks vapor. The people there are awesome and they know and can fix any problems you may uncounted.The prices are the best!
Amazing customer service ... Spencer assisted me and I can not give a great enough review. A+ keep up the great work!!
First time vapor went into four different vape shops in Pensacola no one can help me but went into jacks and they are the nicest people they helped me and the prices wasnt that bad
The staff is always friendly and they keep the shop spotless. Always a pleasure doing business there.
Any questions I had they answered. Their home juices are outstanding! Always the same familiar faces.
Great variety of juice, staff is friendly and pretty much awesome! I Dont use noone else !
Extremely helpful, nice and knowledgeable! Amazing variety of flavors. Love going there :)
Great vape shop, although selection could be better and prices lower, but hey, you get the convenience of a physical shop instead of buying online.
Best house juice and customer service hands down. I never go anywhere else.
Great atmosphere, and the people who work there really know how to make you feel comfortable, and they know there product.
Friendly staff, great custom juices, will mix up just the way you want it!!
Always friendly helpful people we purchase all of our vape needs from Rick @ dogwood location near Winn Dixie ☺️
Great service from William! Very swank place and get some bomb coffee on the way out!!!
Great atmosphere, great employees, great customer service... And most importantly great tasting eliquid!!!
Best place around , friendly people very helpful .Not to mention delicious in house juices !
Always friendly, very knowledgeable staff. Great experience everytime...highly recommended!
Ckean,very friendly service and awesome flavors. GO back every week and get something different.
The girls who worked there were super chill, the one who assisted me was very informative and helpful.
Me an my wife bought new set ups from there an the staff was great friendly an couldnt be more happy
Nice employees and lots of choices to chose from in all merchandise and good help and good advice to go with it
Solid spot with courteous staff and a large variety of mods & an in house juice creator
The only place I go for ejuice or gear. Knowledgable and friendly staff
Great pricing on all of their juice, and knowledgeable staff.
Great Customer Service! The associates are very knowledgeable and friendly!
Awesome prices, awesome service, and they mix flavors on the spot
Clean place with friendly, helpful people. Prices are reasonable too.
They have a good selection of vape juice at a good price.
They custom make delicious vape juice and are friendly and helpful
My wife always comes out happy...so thats what matters.
Super friendly people and a great place to hangout and vape
Always great service,great prices and friendly faces.
Terribly over priced. Went for a coil thats $5 everywhere else and they charge $8.99. I wont be going back.
Friendly staff. Competitive prices on ejuice.
Love this place, the people there are always willing to help, friendly, will always go there
Great choice of Vape juice and nice employees
Love this shop very nice people great service
Overpriced and small selection. Just go to The Vape Shop in pace
I Love Jacks And Everyone Who Works There❤
A bit pricey but overall nice place
First responders get discounts and some excellent coffee
Didnt have what I needed but got a new vape
Love this place.its great atmosphere and good staff
They are the best!!! Been going here for years now!!!!
Staff treats customers well and store is clean.
Fantastic flavors and customer service!
Great people, always the best service
Great customer service, very helpful
Had everything I needed and friendly staff.
Great product, people and prices
I love this place friendly people
Very helpful person I talked to
They are very friendly and on spot!
Great customer service!
Awesome place and awesome owner
Great service and selection
Very Helpful staff.
Very friendly and helpful
Great people and atmosphere
Always good service
Amazing people.
Nice owner, and operating
Great shop
Great customer service.
Good deals
Helpful
Great place
Loved It....
Friendly staff
Great customer service