AltSmoke

545 W High Ave, New Philadelphia, OH 44663, United States
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AltSmoke
Comments
Pa
Review №1

Very informative staff...lots of things to choose from good prices

An
Review №2

Dade was very friendly and knowledgeable of the products. Any questions I asked, he was extremely informative, as was the owner. Fantastic service, very patient with me & was a wonderful retailer.Upon entering this location, Dade greeted me & was very attentive to my needs.I will definitely be visiting this location in the future for my vape needs.The only things I ask is:Please offer VIHO TURBO’S. Consider deals like: if a consumer would buy 2 or 3 vapes, they would get them at a discounted price. ;)They definitely get a 5 star & an A++++++ review from me.Thanks,Anekali

Sa
Review №3

Decent prices and the staff was pretty cool.

re
Review №4

Great prices and large selection, they always have what you want and you get 10.00 off every 100 spent. I highly recommend them....

KB
Review №5

Just walked out of here on June 17th at 6:55 pm. The guy working this shift was very welcoming, just like my home store on High St in Columbus. Very cool of him to treat me like Im a long time customer of his store. It felt a bit like home. ❤

Pa
Review №6

This New Philly store is the best! Being a novice in the vaping world, I always have somebody that takes care of what I need. Today was no different. Sydney waited on me. She was knowledgeable, friendly, and kind. She is one of the reasons, ill always come back. THANKS SYDNEY for making my day!!!

FI
Review №7

Great customer service!!!!! And good mod selection along with various juices

No
Review №8

Alright they need way more stock and not just for 75 60 bux even sum box bods alone are 50+ so you decide.. Also gave it this rating so itd be read and more by the people.

Je
Review №9

I go into this store on about once a week and love it. The young people who work there are very helpful and knowledgeable. Usually when I go in theres a young lady who helps me and shes always got a smile. The prices are good for my vaping supplies. I normally get my e-juice, which is about $6.99, and atomizers for my tank- about 1.42.

Me
Review №10

Went in there and the staff was not helpful. One employee kept trying to upsell me on items I had no interest in whatsoever. He kept saying well we in the vaping community.... I dont want to be in your community pal. No one does.UPDATE: I recently visited earlier today and spoke with the owner. He apologized profusely and said the employee I encountered before was fired. Everyone was very polite. They have an immense amount of juices and a decent rewards program. Highly recommend.

Ro
Review №11

This place is awesome. Great workers who know what theyre talking about. Really nice interior, clean and nice to look at. Really chill environment and its just a great place to be. If I could give more stars I would.

Ry
Review №12

Always a good stop. Lots of flavors to chose from. Always have good hardware. Customer service is amazing. Always folks there and even though they dont work there they are always helpful too. They offer $10 off every $100 spent.

Ja
Review №13

Great service! Will help you with anything and also will make sure your getting the best use out of your device and or help you fix your device and set it up and teach you what is needed to know about it! Also a great selection of juice and also once again will make aure you get a flavor your comfortable with and will enjoy. All in all i would give it more stars if i could!

Ja
Review №14

Im always met with highly knowledgeable assistance when pondering new products. They always keep top of the line inventory. Environment is very laid back as well. Definitely an extremely high quality establishment

Ch
Review №15

This was only my second visit here and I’m not very knowledgeable on the products. I didn’t catch the two sales associates names but they were very friendly and helpful. They were patient as I made my decision and helped me throughout.

Br
Review №16

I bought a new device and it keeps acting up so I call In they tell me to come in they would replace it or give me my money back ... so I go in and Shane tells me hes not helping me because the device is working fine... I already told him its not all the time he was very rude and unprofessional about the whole situation So now I have a device that will work sometimes and sometimes wont. Thanks Shane!!

Ro
Review №17

Very helpful and friendly staff. Great clean environment and experience. Products available had a large selection and the perks of purchasing with altsmoke are bar none. Recommended as your tobacco alternative 2022!

Da
Review №18

The place is phenomenal. All the employees are always great and theyre always incredibly knowledgeable about the products and possible issues.

Je
Review №19

Great staff, excellent selection! Being from out of town, they made me feel welcome and seemed to truly appreciate my business.

Ro
Review №20

This place is amazing. I love all the staff and management there. They treat their customers with the most respect possible. I love going there when Im running low on fluid and cant make up mind.. When they suggest something 9/10 times I love it. I dont go to any other vape shop because I dont get the care there the way altsmoke staff treat me.

An
Review №21

Great service and friendly advice. Competitive prices. I support the brick-and-mortar structures that are still providing good customer service and this is one you should support as well

za
Review №22

Clean and friendly place Very knowledgeable people I had to add am not a into vaping I just go in for my mother in law pat alt smoke of phila knows her will but anyways I go in half of the time lost they still treat me if I was the vaper smoker answers all my questions even if its dumb thank you guys for being a good busines

La
Review №23

Went in and got my first box mod kit the other day the girl that helped me was super friendly and showed me everything I needed to know about my new kit! I appreciated it to the fullest since I’m still super new to the vape toys lol thank you again!!! Will be buying all my stuff here from now on!

we
Review №24

Friendly and knowledgeable staff always willing to help. Have sat in shop for hours before. I dont go anywhere else anymore love my military discount

Ph
Review №25

Fantastic store with great employees. They helped me quit smoking cigarettes over 2 years ago and have been nothing but helpful since.

Dy
Review №26

I come to this place weekly for my vape needs. Pretty average prices on mods and tanks, alot of fluids to choose from. Everyone Im there, they make me feel welcome. My first visit is what keeps me coming back, first impressions

As
Review №27

Awesome place. Extremely kind and helpful people. Great products.

Se
Review №28

Amazing shop! All of the employees are knowledgeable and give honest opinions about the devices and juices available. Never had a less than 5 star visit!

Ca
Review №29

Good selection of juice and vapes. Employee seemed a little unknowledgeable of the products, and there were very few differing flavors within each brand. Just a lot of different brands.

Mi
Review №30

Always helpful when I go in, they give me the time to really be picky with my liquids and offer great tips and tricks to make vaping work for you. They never try to upsell you into something you dont need, or push you to buy more than you can afford.

Di
Review №31

The staff is friendly brandley and very informatiff the property itself is very clean the staff does a fabulous job

Jo
Review №32

Absolutely fantastic shot. They have a wide range of juice and great products. They also have a nice bar where you can try the different flavors. I wish there was a shop like this where I live.

Tr
Review №33

Loved the staff there, kind and friendly.

Br
Review №34

Great staff, very knowledgeable about their supplies and overall vape. One of the more relaxing of vape shops Ive been to. Excellent staff, they remember their customers well, and what products they need before they even walk in the door.

Co
Review №35

Been shopping here now for a while. Always helpful people that have the best products. Ive been to many vape stores and this one always seems to have the quality gear Im looking for. Recommending this place to everyone for their vaping needs.

Da
Review №36

Found this place when I realized that I didnt bring my juice from home (200 miles away). Very nice shop and staff. Great selection of juice with brands we dont have at home.

Jo
Review №37

There was amazing salesman named Dade that was great. Ill definitely be back because of him

An
Review №38

I always hate going here 🤦‍♀️ its never a professional atmosphere. Always feel like Im getting waited on by a child. But I always get what I need. Kind of hard to mess up a purchase here though..

Le
Review №39

Great atmosphere the workers are very very nice and helpful, definitely recommend

Ka
Review №40

Love this place! The Jubi vapes are on sale right now, sorry to see them go but it was nice to get a sale.

Ja
Review №41

Good place to pick up vapor supplies in a hurry. Do not make their own fluids though. What you see is what you get. Pretty average on price.

Ry
Review №42

Very good vape shop. Plenty of juices to try and choose from. Prices are some of the best Ive seen in all of Ohio! Staff is excellent!

ro
Review №43

Been going here since it was a small store front. Great staff, well run.

Ja
Review №44

Awesome friendly service. They will treat you like family. They also have high quality vaping juice that is american made.

Ma
Review №45

Friendly knowledgeable staff helps you get what you need even if its not something they sell it their store!

Er
Review №46

Nice store. Tons of products but they unfortunately did not have the juice i needed.

Ta
Review №47

I love altsmoke, always have. Great service. Decent prices, the almost always have what I need in stock. I highly recommend this business!

Na
Review №48

Very helpful and informative. Great customer service and good products available

Bi
Review №49

Very knowledgeable about their products, saved me from buying unnecessary items. Wish I could give 6 stars

yv
Review №50

Rude employees and horrible experiences any time I’ve gone here. They are constantly out of coils. I will never go back there again as it’s a waste of time.

Bl
Review №51

Amazing service! Every customer walks out knowing what they bought and are happy with it.

Ke
Review №52

Very friendly employees. Fast service and very helpful with their knowledge of the products.

KA
Review №53

First time getting into this and this shop was a great choice and very helpful. Plenty of juice flavors amd good pricing

An
Review №54

Great vape supplies stock. Nice sampling area. Knowledgeable and super friendly staff, especially the young girl and the big guy.

Am
Review №55

Great selection very friendly, employees are very attentive and knowledgeable! Over all great experience!!!!!

Br
Review №56

Great staff and customers that you can sit and talk with after getting great advice on products.

Du
Review №57

They dont sell coils separately. Every other vape shop Ive been too do. So Ill just give those shops my service

Zo
Review №58

I always have a great time when I go! Definitely recommend the Hyde disposals in every flavor!!!!

Am
Review №59

Very friendly people its just a really good place

sk
Review №60

Best place ever. Hang out there all the time employees are nice and amazing

An
Review №61

Always great selection of products and very friendly staff.

Au
Review №62

Dude with the handle bar moustache is pretty cool. Wish he were my dad. My dad left me as a child and I need a father figure.

Je
Review №63

Helped me quit smoking after 22 years! Everyone is always kind and helpful. After visiting some competition, I will only be going here from now on.

Jo
Review №64

Really enjoyed my visit. Friendly staff and good selection.

B.
Review №65

Staff treat customers like they are complete morons when they have questions and push you to buy products. Never will I go back there fore my vaping needs !!

Wa
Review №66

Great staff, fun place to shop and hang out, Dakota is the best employee 👌

St
Review №67

Very nice and knowledgeable employees. Great service and products

Rh
Review №68

Nice PlaceGood VibesBeen back and will continue to come backGirls are great and very helpful 👏

Ty
Review №69

Great selection. Prices are a bit high but good brands and good juice comes with a bit higher price tag.

Ja
Review №70

Best oil, best prices, and absolutely the best people around. Management and staff strive to help every customer as if they were friend.

Jo
Review №71

Love this place they have what you need and go out of the way to help you

De
Review №72

Good place to get your vape supplies. Has a rewards system that you can earn $10 off.

st
Review №73

I enjoy coming here and trying new products. Friendly and helpfull.

Bi
Review №74

Its a great place to purchase items. Dakota is a nice salesperson.

Tr
Review №75

The employee es are very knowledgeable. Would recommend this place to everybody

Ch
Review №76

Friendliest staff!!! Very helpful, knowledgeable and courteous!! Dakota is AMAZING!!

Ch
Review №77

Employees are always helpful and patient. They have an extensive selection of flavors

Ro
Review №78

Friendly service. Very informative people as well as knowledgeable.

De
Review №79

Awesome people great service

Ti
Review №80

Always been courteous and professional. Great group of people

Fr
Review №81

The prices are way too expensive but the staff is exceptional they need another vape shop in town

Wi
Review №82

Awesome service. A good place for vapes

Br
Review №83

Great store ever it seen nice place.

jo
Review №84

Very helpful crew of guys knowledgeable and nice.....highly recommend

Ca
Review №85

Super helpful staff, amazing tasting bar! Telling all my friends to go here!!!!

Du
Review №86

Best place in T-county to get your vape supplies, very helpful staff and a good selection of flavors.

Jo
Review №87

Store manager went out of his way to help. If youre in the New Philadephia area, dont go anywhere else!

Sc
Review №88

Very nice store and great customer service

Ku
Review №89

Very nice and knowledgeable people. Ill be going back.

Ri
Review №90

Great employees and very knowledgeable, respectful and courteous

Mi
Review №91

Great staff great selection and a lot of support from staff for quitting smoking

To
Review №92

Very helpful and knowledgeable. Great selection.

Ja
Review №93

Great place for your vapping needs, friendly customer service

Ja
Review №94

The guys here are a great help and a great selection of products!

Jo
Review №95

Staff always great

Er
Review №96

In the short time I have been going into AltSmoke everyone has been very helpful.. Thanks to all of you..

Ka
Review №97

Super helpful and well knowledgeable on vape mods and juices

Da
Review №98

Great place to get mods and juices for your vaping needs.

St
Review №99

Best place I have found to get my vape supplies !

Sh
Review №100

Very nice store...but pricey

Ki
Review №101

Guy wasnt very friendly or helpful at all and gave all sorts of attitude

Bu
Review №102

Expensive. Basically a hangout for some young people. I think it might have already went out of business?

Le
Review №103

I love this place I get all my vaping supplies here

Lu
Review №104

Great staff and they are know what they are talking about.

Ch
Review №105

Limited juice varieties, I felt rushed and like I was a burden just to get a bottle of juice.

Ma
Review №106

Great place for vapers. Nice employees

La
Review №107

Outstanding crew and environment

An
Review №108

Always have good flavors and your vape products

Ty
Review №109

Awesome staff, great selection.

Ta
Review №110

Great service great people

Me
Review №111

Helpful staff and great prices

Al
Review №112

Very helpful knowledgeable employees.

Ti
Review №113

Awesome friendly and patient staff

Ji
Review №114

Great service and a good rewards program.

St
Review №115

Great bunch of workers and friendly!

Sh
Review №116

A great place to get what you need

Jo
Review №117

Large inventory of vaps.. Variety of EcigsMany accessories..

Bo
Review №118

The staff are helpful and knowledgeable. 😀👍

T.
Review №119

Huge selection of batteries and juices. Little black box all day.

Th
Review №120

Friendly vape shop with sooo many options!

Da
Review №121

Nice staff and good variety

Tr
Review №122

Great variety, great prices, great service

Du
Review №123

Steer clear of this place when ordering online. Go back to Google and look for another provider, trust me.

Ki
Review №124

Always the best customer service 🙌

Je
Review №125

Customer service was great thank you

Ti
Review №126

Great choices and customer service

Da
Review №127

Helpful staff good selection

Je
Review №128

Nice vape selection at reasonable prices!!

Ry
Review №129

Knowledgeable staff and good atmosphere.

Ch
Review №130

Friendly and helpful, excellent service

Su
Review №131

Always friendly and helpful.

Ty
Review №132

Great selection and awesome staff.

Su
Review №133

Friendly, knowledgeable staff.

Te
Review №134

The staff is very helpful!

Hu
Review №135

At was a good

Cj
Review №136

Almost like a hookah bar. Some kind of hangout spot.

Ch
Review №137

Very helpful and knowledgeable😀

Be
Review №138

Very helpful and friendly

An
Review №139

Helpful, large variety.

Ch
Review №140

Very nice and hopeful

ow
Review №141

Great for vape products

Me
Review №142

Excellent selection

Ta
Review №143

Great service

pa
Review №144

AltSmoke in New Philadelphia always satisfies.

Lo
Review №145

Friendly and helpful

Fa
Review №146

Nice staff

Re
Review №147

Vap shop with a good variety.

Do
Review №148

Great place

ia
Review №149

Amazing place

Ch
Review №150

Very polite

Da
Review №151

Everything vape you could imagine

Mo
Review №152

Convenient

Information
24 Photos
152 Comments
4.6 Rating
  • Address:545 W High Ave, New Philadelphia, OH 44663, United States
  • Site:https://altsmoke.com/new-philadelphia-ohio/
  • Phone:+1 330-365-1146
Categories
Working hours
  • Monday:8 AM–9 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–9 PM
  • Saturday:8 AM–9 PM
  • Sunday:10 AM–8 PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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