Workers get are always really nice but they never seem to have any left of what Im looking for. Always tell me orders show up on a certain day and when I come in on those days, theyre still out of my product. Ive had to resort to driving much further to another store that always has my juice in stock without fail. I rarely even give this place a chance anymore. Its really unfortunate as I really like the guys working here.
A solid, clean and professional shop. The man there was very knowledgeable and concise, and my Geek Bar was readily authenticated!
Very friendly staff! Nice store!
I bought a geek bar and told the associate it tasted burnt, they just stared at me and did not offer me a better one. This place is over priced, low inventory, and has poor customer service. And apparently the cameras do not have audio in case there are issues.
I called and the lady who answered the phone mumbled the greeting, and I didn’t know what she said. So I asked if this was Thunder Vapor and she replied, “Yes, that’s exactly what I said.” When I apologized for not hearing her, she got even more rude and said, “What do you need?” I promptly hung up the phone. That’s simply rude, and unnecessary. She could’ve empathized with me, told me it was no big deal and proceed to help me. She chose the opposite. I won’t go there if that’s the level of service that is offered on the phone.I swear, if you don’t like your job or dealing with the public, quit.
Came to this place for the first time on September 23rd to buy an Elfbar. Noticed it lit up blue which to my knowledge is not normal but I went about my business. Flavor was super gross (not their fault) so I came back on the 26th to grab another one. On this visit I was charged two dollars more than I had been the first time. Sketchy. I get to my car and the device is just not what I usually get when I buy these elsewhere, color is weird, it was hitting odd, and again lighting up blue. Elfbar provides authenticity stickers as well as QR codes you can scan to confirm whatever you’ve bought is their real product. Both boxes scanned as fake twice. I went back to the store and told the worker that both of them were fake and they responded with no kindness “Okay can you prove it?” I pulled out my phone to show them the QR code and they said “No, does the device work?” I said yes it works but that isn’t the point you’ve sold me a counterfeit item and that’s dangerous. They continued to argue with me and I finally said firmly I didn’t care I didn’t want the items and I wanted my money back. The worker then said fine and tapped away on the machine for awhile and then said the funds would be back in my account sometime. I was uncomfortable since the situation had escalated unnecessarily so I left without a receipt. It’s been over two weeks now and I have yet to receive a refund. So this place sold me fake items and then scammed me out of $40+ (can’t speak for any of their other products). Don’t recommend for obvious reason. Lack of compassion from employees (I just wanted my money back since the item was fake) and they lied to me.
Hardly any stock everytime I’ve gone in
First time in had to make a emergency purchase since I lost my vappe. This was one of the only stores I could find that was open past 8:00 so I do appreciate their hours of operation. Staff was friendly and knowledgeable. My ONE complaint would be that they only sell 60ml bottles and up, and that you do NOT receive a bottle of juice with your purchase of a new mod. ($50) Most places throw in a bottle of juice with a purchase of mod. They should consider doing that. Overall, a decent experience, cant comment on their juice.
I rate your store the best. There is a location at Sooner and I40.. The young man with blond hair was such a huge help. He knows how to explain each vapor specifically. Your store is the only store that carried my atomizer. The young man also made me some juice and was very wonderful. Thank you for all your wonderful work. Your customer service was excellent.. You keep up your great work. Thanks from Ryan Gathright
I purchased a defective tank around closing time last night. I brought it back in today and after they wasted an hour of my time trying to fix the tank but ultimately only making it worse they told me I would have to buy a new one.I took the tank to vapor garage and they fixed it for me for free and showed me the same tank for $10 less than what I paid at Thunder.Needless to say, I will not be back.Edit:Actually what I said when I left was thaks anyway because the tank still did not work nd in fact was worse than when I brought it in! Anyway, its definitely better to call a customer a liar than offer an actual solution .. A+ service!
Friendly staff and close to home makes this a choice location! Doesnt appear theres a lot of turnover because Ive been coming here at least 2 years and the same people that greeted me on my first visits are the same ones now which says a lot about the great company culture too. Id definitely recommend this vape shop to others vehemently for personal service and good prices!
Staff was friendly and helped me out when I didnt know a thing about vapes. I ended up buying the juul stater kit for my first time. So far I love it and will be returning for refills. Definitely a nice shop!
OKC Liquid Vapor Lounge is better and here’s why.A 4500 puff disposable vape there costs 21$A 1500 puff disposable costs 35$ at Thunder Vapor.I had a terrible experience there a little while ago. I was forced to buy this terrible deal because my favorite store was closed. (Both vapes are made by the same manufacturer btw). I left without testing the vape, that’s on me. I returned the next day explaining how it was already burnt out after only a couple puffs. They looked at it and saw that it was indeed still 100% full of liquid. I simply expected an exchange for a new one, but to my surprise-this was “impossible”. These are their words: “the manufacturer requires paperwork and the product to be mailed with warranty stuff filled out, and this was too much of a hassle for them and not worth it so they just don’t.” I said that’s ridiculous, but it made no difference. They took my old one, threw it in the trash can right in front of me and told me they wouldn’t do anything to help me out. I already got taken advantage of with their price gouging, and now they won’t even honor selling me a faulty product. When I told them calmly, without swearing, or getting upset- that I would absolutely never return, their response was “do what ya gotta do”. I left and have never returned because they don’t care and also make it a point to be as useless as possible. Everyone in there was rude and the fact that they are lazy, over-priced, and quite frankly, not nearly as good as Liquid Vapor Lounge, has left me with only one regret...which is not being able to leave a zero star review. Don’t shop here unless you like horrible prices and even worse customer service.
Hands down the best vape shop in Oklahoma city! Their staff is incredibly knowledgable and helpful! Not to mention the friendliest staff Ive encountered at any shop too! They have a huge selection of juice to choose from and the staff knows a flavor profile on each one which is super helpful!
Please inform customers that the disposable they are about to buy requires you to wait for the coil to be primed after opening. I was informed only AFTER I got a mouth full of cotton smoke and came back in. YES, I did not see the instructions on the only obstacle between me and satisfying my nicotine craving (the sticker covering the intake) my fault. BUT, If you go to a restaurant and order something really spicy, the waiter or waitress will still say Hey, this dish is really spicy, just fyi. As a vape shop employee myself I always inform customers if something has menthol in it, if a liquid has a different PG/VG ratio than most, or if the device they are getting works a little differently than others.At least pretend you enjoy your job.Ill give it an extra star since I have met the owner and he is really nice.
Brant and staff were so helpful friendly . This is the best place to do business. Very knowledgeable and best deals in ok. Will recommend to all friends and family. Enjoying my new mod and the juice mix the manager recommended is awesome. Thanks
The guy that helped me was very personable and easy to talk to. I wanted a cheap disposable vape and he helped me find one that worked.
Great place. Helpful. Friendly atmosphere. A breath of fresh air compared to another shop in the area (the other shop was horrible). Glad these folks are here to pick up all their business lol.
Great selection of vaporizers and all of the accessories you could want. Easy in and out with helpful and knowledgeable staff. The prices on accessories are hard to beat. Definitely the place for coils, pods, etc.
I have not physically been to the store yet but I recently needed a battery and a friend got one from there I love the warmer its great for weather like were having also I do construction and it took a fall from about 12 and still works great
This is the best place for vaping hands down. They have a great selection and the staff goes above and beyond to help out. Ask for John when you go in there and hell make sure you leave happy.
Very friendly and helpful staff. Pretty much go here every single time for my vaping essentials! Great deals and good prices as well.
Ive been into a lot of vape shops in OKC. I honestly have to say the best one is still Thunder Vapor. The crew there is great and super friendly. Their knowledge of the vape game is superior to none. The variety of liquids they have is always the best and newest on the market. I cant say enough good things about Thunder Vapor and the amazing crew operating there. Definitely check them out, you wont be disappointed!!!
Great helpful employees had to stop in as a new customer twice recently for emergency and Im atleast just as pleased as I am with my local usual place. Great help decent prices and good quality!
Ok selection decent prices not the best not the worst customer service can be hit or miss
Worst Vape shop in OKC. Ive been going there for a few years, here in the past couple months they have DOUBLED their prices on everything, their customer service is awful, and from the last 4 packs of atomizers I purchased 3 of the packs were duds. Never going back.
This is an awesome place!!! I always get great juice and everyone is so helpful!!! They always have the latest and most up to date inventory. If you havent tried this place then try it you wont be disappointed!!!
The workers here are always friendly and prepared to help any customer in need. They always offer great tips for those who are new to vaping as well, a great place to shop for all your vaping needs.
Want to give a loud shout out to Thunder Vape and all the great guys there! Ive had amazing service every time I go there and with their help Ive quit smoking the pack or more of cigarettes a day!! If you want to quit smoking or need vape supplies head over to Thunder Vape you wont be disappointed! Im heading over today to buy a few more things...Hope you join me!
The employees are so helpful and knowledgeable, they have a wide variety of vapes and accessories, and they make great quality juice. Any vaping problems I have I can go to them and theyll help me to the best of their ability.
This is one of the best vape shops Ive been to!! The staff is awesome and friendly, they have a wide variety of juices and equipment. I will be a repeat customer!
We love this store!! They always have what we need, and they are very helpful with any questions you have. The employees are very knowledgeable, helpful and they are so nice!!!
Thunder Vapor makes awesome juice, they have good prices on their equipment, and their customer service is excellent. Banana Fosters helped me quit smoking. Only vape store I go to.
Omg! the SSP Red Beard so good! I just wanted to thank everyone there how much I truly appreciated the outstanding customer service. Left feeling awesome and some Merry Christmas to me and Merry Christmas to yall.
Went in for the first time the other day and Justin Wheeler was very helpful and in my opinion the best employee there. He is always busy and was very helpful!!! Great store.
I gave you guys two chances to give me respectful and professional service and those are now gone. i DO NOT appreciate getting hit on EVERY TIME i come in while my son and husband are at home. VERY rude and unprofessional and i would not recommend this place to any self respecting woman.
These guys are always so willing to help and have kick ass specials to help save some cash. Im on my third tank purchased from here and having some problems with it but there always so willing to help out.
Good vape store, kind of far from where I lived, but always worth the drive. never been disappointed coming in here. Always have just what I need
I absolutely love thunder vapor! The people are wonderful the atmosphere is great! Their juice is bomb I buy all my juice from here I wont go anywhere else.
It was okay, lots of young kids with the Vapor bro attitude, just want my juice thanksPremium lines they carry are very flashy
I had a lot of questions when I went in and everyone there was friendly and helpful. They didnt push me to buy something I didnt need. Instead they helped me get what I was looking for.
Awesome staff, great service! They were more then willing to special order for me too! Great place! Will be going back!
If you havent come here yet, definitely check them out! Great juice and customer service!
Been going here since the week it opened almost 3 years ago. Always been a great place, friendly environment, great juice selection, and a lot of good devices.
Great customer service! This place offers the best juice in town over 200 flavors to choose from!
They didnt have a coil for my vape(even though its the most commonly used/sold), werent very knowledgeable, seemed rude, the person I spoke to was not helpful at all. Will not be going back.
Great group of people always helpful and have a great selection of juice and equipment!! Thank you guys for the excellent service!!
Im not from OKC but Yall price for juice is way too high...but the juice I got is premium so its worth it...Quality
Thunder vape is the best in Okc! They hold it down in the 405. Got everything you need and more. Hit them up asap! Killer shop!!!
They have poor communication skills with their employees in a very rude and they treat you like you’re dumb and everything is very overpriced
Best vape shop in town. Knowledgeable staff, amazing service, deep selection! =D
World class operation. Hands down the best vape shop in the Metro, unmatched selection, knowledgeable and friendly staff, and an overall great atmosphere.
These guys are Awesome! Top notch prices and great customer service. HIT THESE GUYS UP!!!
Well stocked in Gourmet vapor brands. Awesome mods and tanks. Very friendly and helpful staff.
Great flavors, vaps, and wraps. Loved the apricot e juice. And you get a chance to win stuff on certain days.
They are the best cape shop Ive been too excellent service to customers and awesome employees
I come here alot and are always very helpful i love this store
My favorite vape shop in the city great people with great advice and help with all vapor needs highly recommend going here
Great customer service Josh was very nice
Its pretty good but some items are not carried or possibly sold out
Great service! Friendly staff. I will be going back.
Been a solid place since I had visited it about 2 years ago. Love the staff and will always come here.
Very friendly staff. Great service
Really good customer service and good products. Ive been going there for a year now.
Very knowledgeable staff and really comfortable couches. They have a really nice tv too.
Not bad on pricing but they dont have house juice.
Wonderful friendly staff. Amazing juice and super comfortable couches
Great store with a really helpful staff and wide variety of flavor to choose from.
Friendly people and a great selection of products. Customer service is great.
Thunder vapor is amazing! They always have the best customer service and they really take care of their customers!
Great customer service, with outstanding amount of different juice flavors
Super clean, awesome friendly service! Only been here once and wont go anywhere else!
I have been going there since moving to OKC. You wont find better customer service or flavors anywhere.
Great place, killer juice, great service and selection. Best around.
Great guys, I never have a problem with them. They are always willing to help
Best vape store around. Amazing people and awesome service.
The guys that work here are just sweet and awesome. 10/10 would recommend 👌
Friendly well knowledged will help you steer you in the right direction. A great place to go
Great place customer service awesome! Great selection and prices
Love the people here. Friendly. Helpful. Awesome juice
They were awesome they got me exactly what I needed!
Awesome peeps and great e-liquid. Love this place
Found a sour apple vape. Not to much on the sweet vapes
Fast and friendly! Had everything I needed!
Best atmosphere, great employees, awesome flavors, and big screen tvs
Thunder vapor is the best place to go for the best vapor. Good service always help we needed!
Awesome shop, great juice and love the people.
Friendly place and good people on staff 👍 would recommend 10/10 times
Thunder vape helped me quite smoking after 15 years! The best juice in Oklahoma!
Good selection and good prices. The staff is always helpful.
Great service, and very informative. Definitely know what their talking about
Great service they know what there product is all about
Favorite place to get juice. Really nice people.
They have good service and good hours. 7 days a week:)
I’d rather take a long walk off a short pier then purchase anything from this establishment.
They really took the time to help an amateur like me...thanks for all the help guys! You rock!
This place is extremely expensive for vape juice! 20 dollars for a tiny bottle. Nope
The only vape shop that knows the products and goes above and beyond to make sure you leave content.
Excellent staff and product knowledge! Loyal customer!
Wonderful staff!! Great prices and clean!
Pretty good! Yall have great juices!
The manager was very attentive and kind to my mother.
We wouldnt go anywhere else. They always have what we need!!
Love everyone
Awesome! Very friendly and great deals.
Great staff, decent prices.
Awesome staff thanks fellas for getting me off cigarettes
Strawberry banana smoothie is my new favorite! 😍😍
Didnt care for their vape juice selection
Thunder vapor is amazing I love the mods and amazing flavors of juices
Always very helpful, knowledgeable and friendly.
Awesome place people are always nice.
Best vapor shop in the city, stop in to learn more
Awesome people, great store.
They have good juice/service
People are nice selection is trash
Thunder is wonderful great selection of juice and mods
Very friendly and knowledgeable staff
All the guys at thunder are always great
Thunder vapor is great and the guys here are amazing
Staff is friendly great place
Worst vape shop ever
Great people - helpful, friendly!
Only place I go for my vape needs
No not me
Knowledgeable and up to date with products.
Helpful and best juice around
Lots of choices good prices
Has thethebest flavors!!
Very helpful and affordable
Great customer service
Great, great shop.
GOOD PEEPS & SMAX!
10/10 would cape again
Best place in the city!!!!!! Staff is awesome!!!!!!
Best place for juice
Good place.
Favorite spot
Amazing 🙌🏾